Dodge Durango Service Bulletins (2017)

282 manufacturer communications on file.

• September 6, 2017•Document ID: 10121747

  Service Bulletin/Repair Instructions
  ENGINE

  Mfr Comm. #:

  9002831

  Date Added:

  November 3, 2017

  Manufacturer:

  DODGE

  Summary

  Water Pump, Idler Pulley If replacing the water pump or Idler Pulley for a chirp, squeal or NVH, please contact either: Ron Dallison cell: (248) 292-9510 [email protected] Chris Riddick cell: (248) 434-3628 [email protected] Joe Lovell cell: (734) 309-6467 [email protected] Engineering is seeking audio recordings of the concern in an effort to root cause and make necessary improvements to future pumps. Please email any audio recording or documentation of when/where/how the pump, or Idler Pulley makes noise to the above emails. If the dealer is located in the Detroit Metro Area, Engineering may send a representative to review with technician. Any information is appreciated. If a response is not received within 15 mins , then proceed with the necessary repair.

  Associated Products (4)

  2017 Chrysler Pacifica2017 Dodge Durango2017 Jeep Grand Cherokee2016 Dodge Durango
  Associated Documents

  • DownloadMC-10121747-0001.pdf↗
• September 6, 2017•Document ID: 10121744

  Service Bulletin/Repair Instructions
  VISIBILITY:REARVIEW MIRRORS/DEVICES

  Mfr Comm. #:

  9003718

  Date Added:

  November 3, 2017

  Manufacturer:

  DODGE

  Summary

  Rear View Camera Before proceeding with the normal procedure call Ali Ikram at (248) 576-9265 Mon- Fri between 8 am - 4pm. If you do not get a response within 15 minutes continue with the repair. Make sure that connector is inserted properly. If there is a need to replace camera. In case of bad wire harness. Replace the harness and have it sent back to QEC.

  Associated Products (2)

  2017 Dodge Durango2017 Jeep Grand Cherokee
  Associated Documents

  • DownloadMC-10121744-0001.pdf↗
• September 6, 2017•Document ID: 10121742

  Service Bulletin/Repair Instructions
  EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.; EQUIPMENT

  Mfr Comm. #:

  9003723

  Date Added:

  November 3, 2017

  Manufacturer:

  DODGE

  Summary

  Amplifier Vehicles needing amplifier replacement, please call Rayyan Mohammed at Cell (248) 954-0790 prior to repair. If no response in 15 minutes, proceed with the repair.

  Associated Products (27)

  2017 Chrysler 2002017 Chrysler 3002017 Chrysler 300C2017 Chrysler Pacifica2017 Chrysler Town and Country2017 Dodge Challenger2017 Dodge Charger2017 Dodge Durango2017 Dodge Grand Caravan2017 Dodge Journey2017 Dodge Viper2017 Fiat 124 Spider2017 Fiat 5002017 Fiat 500e2017 Fiat 500X2017 Jeep Cherokee2017 Jeep Compass2017 Jeep Grand Cherokee2017 Jeep Patriot2017 Jeep Renegade+ 7 more
  Associated Documents

  • DownloadMC-10121742-0001.pdf↗
• August 29, 2017•Document ID: 10224765

  Service Bulletin/Repair Instructions
  FUEL SYSTEM, GASOLINE; ELECTRICAL SYSTEM; EXTERIOR LIGHTING; ENGINE AND ENGINE COOLING; BACK OVER PREVENTION

  Mfr Comm. #:

  1802417

  Date Added:

  October 24, 2022

  Manufacturer:

  JEEP

  Summary

  Flash: Powertrain Diagnostic and System Enhancements This bulletin involves reprogramming the Powertrain Control Module (PCM) with the latest available software. Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician may find one of the following DTCs have been set:P040B - Exhaust Gas Recirculation Temperature Sensor 1 Circuit Performance(2017 MY with a 3.6L Only). U1424 - Implausible Engine Torque Signal Received(2017 MY Only). P2681 - Engine Coolant Bypass Valve Control Circuit Open(3.6L Only). P2299-00 - Brake Pedal Position/Accelerator Pedal Position Incompatible. B23C3 - Stop/Start Disable Switch 1/2 Correlation(3.0L and 3.6L Only). The following DTCs have been changed from a one trip fault to a two trip fault for(3.0L and 3.6L 2017 MY Only):P0335 - Crankshaft Position Sensor Circuit. P0339 - Crankshaft Position Sensor Intermittent. P0340 - Camshaft Position Sensor Circuit - Bank 1 Sensor 1. P0344 - Camshaft Position Sensor Intermittent - Bank 1 Sensor 1. P0365 - Camshaft Position Sensor Circuit - Bank 1 Sensor 2. P0369 - Camshaft Position Sensor Intermittent - Bank 1 Sensor 2. P0345 - Camshaft Position Sensor Circuit - Bank 2 Sensor 1. P0349 - Camshaft Position Sensor Intermittent - Bank 2 Sensor 1. P0390 - Camshaft Position Sensor Circuit - Bank 2 Sensor 2. P0394 - Camshaft Position Sensor Intermittent - Bank 2 Sensor 2. In addition, customers may experience one of the following conditions:A shorter auxiliary battery life. An illuminated Automatic Oil Change Indication (AOCI) light(3.6L Only). Other enhancements included in this update:Improvements to vehicle driveability during a cam or crank sensor MIL condition(2017 MY Only). Improved knock sensor performance.

  Associated Products (4)

  2017 Dodge Durango2017 Jeep Grand Cherokee2016 Dodge Durango2016 Jeep Grand Cherokee
  Associated Documents

  • DownloadMC-10224765-0001.pdf↗
• August 17, 2017•Document ID: 10224702

  Service Bulletin/Repair Instructions
  ELECTRICAL SYSTEM; FUEL SYSTEM, GASOLINE; EXTERIOR LIGHTING; POWER TRAIN

  Mfr Comm. #:

  T23

  Date Added:

  October 24, 2022

  Manufacturer:

  DODGE

  Summary

  Customer Satisfaction Notification T23 ? EGR Valve Function The Powertrain Control Module (PCM) on about 415,000 of the above vehicles has software that may be operating the Exhaust Gas Recirculation valve (EGR) with an aggressive seating velocity. An aggressive seating velocity may damage the EGR valve. As a result this condition may illuminate the Malfunction Indicator Lamp (MIL) and display a P0404 code. The PCM must be reprogrammed on all involved vehicles.

  Associated Products (4)

  2017 Dodge Durango2017 Jeep Grand Cherokee2016 Dodge Durango2016 Jeep Grand Cherokee
  Associated Documents

  • DownloadMC-10224702-0001.pdf↗
• August 16, 2017•Document ID: 10224692

  Service Bulletin/Repair Instructions
  ENGINE AND ENGINE COOLING:COOLING SYSTEM:RADIATOR ASSEMBLY

  Mfr Comm. #:

  9003743

  Date Added:

  October 24, 2022

  Manufacturer:

  JEEP

  Summary

  Radiator Before replacing the radiator call Wes Youkhana at FCA Auburn Hills cell: (248) 564-8595 to answer a few questions. If no response in 15 minutes, please proceed with repair. When replacing Radiator for damage on engine side of radiator, also replace fan module and ship the old fan using the same ticket number.

  Associated Products (2)

  2017 Dodge Durango2017 Jeep Grand Cherokee
  Associated Documents

  • DownloadMC-10224692-0001.pdf↗
• August 9, 2017•Document ID: 10224687

  Service Bulletin/Repair Instructions
  EQUIPMENT

  Mfr Comm. #:

  9002689

  Date Added:

  October 24, 2022

  Manufacturer:

  DODGE

  Summary

  Liftgate Latch Before replacing this part, please call Lori Millen at cell (248) 379-1888. If you do not receive a return call within 15 minutes, proceed with the repair.

  Associated Products (2)

  2017 Dodge Durango2017 Jeep Grand Cherokee
  Associated Documents

  • DownloadMC-10224687-0001.pdf↗
• July 15, 2017•Document ID: 10223638

  Service Bulletin/Repair Instructions
  EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.

  Mfr Comm. #:

  0805317A

  Date Added:

  October 17, 2022

  Manufacturer:

  DODGE

  Summary

  This bulletin involves inspecting and if required, updating the radio software.

  Associated Products (8)

  2017 Chrysler 2002017 Dodge Durango2017 Jeep Grand Cherokee2017 Ram 15002017 Ram 25002017 Ram 35002017 Ram 45002017 Ram 5500
  Associated Documents

  • DownloadMC-10223638-0001.pdf↗
• July 13, 2017•Document ID: 10223635

  Service Bulletin/Repair Instructions
  EQUIPMENT:ELECTRICAL

  Mfr Comm. #:

  0802817

  Date Added:

  October 17, 2022

  Manufacturer:

  DODGE

  Summary

  This bulletin provides information regarding the latest Flash Over The Air update (FOTA) and provides a service technician an overview of the steps a customer will need to take to complete the update.

  Associated Products (42)

  2017 Chrysler 2002017 Chrysler Pacifica2017 Dodge Durango2017 Dodge Viper2017 Jeep Cherokee2017 Jeep Grand Cherokee2017 Ram 15002017 Ram 25002017 Ram 35002016 Chrysler 2002016 Chrysler 3002016 Dodge Challenger2016 Dodge Charger2016 Dodge Durango2016 Dodge Viper2016 Jeep Cherokee2016 Jeep Grand Cherokee2016 Ram 15002016 Ram 25002016 Ram 3500+ 22 more
  Associated Documents

  • DownloadMC-10223635-0001.pdf↗
• July 8, 2017•Document ID: 10223666

  Service Bulletin/Repair Instructions
  POWER TRAIN; ELECTRICAL SYSTEM

  Mfr Comm. #:

  2100917D

  Date Added:

  October 17, 2022

  Manufacturer:

  DODGE

  Summary

  This bulletin involves reprogramming the Transmission Control Module (TCM) with the latest available software. In addition Some customers may experience one or more of the following condition:Customer complains of shift quality bumps (Sales Code EZH only). During an engine limp mode condition, the transmission remains in a fixed gear. The following software enhancements are also available:Start Stop quality enhancement (WK with Sales Code ERC only). Transmission shift quality enhancement.

  Associated Products (1)

  2017 Dodge Durango
  Associated Documents

  • DownloadMC-10223666-0001.pdf↗
• July 7, 2017•Document ID: 10223665

  Service Bulletin/Repair Instructions
  ELECTRICAL SYSTEM; POWER TRAIN

  Mfr Comm. #:

  2100917

  Date Added:

  October 17, 2022

  Manufacturer:

  DODGE

  Summary

  This bulletin involves reprogramming the Transmission Control Module (TCM) with the latest available software. Some customers may experience one or more of the following condition:Customer complains of shift quality bumps(Sales Code EZH only). During an engine limp mode condition, the transmission remains in a fixed gear. The following software enhancement is also available:Transmission shift quality enhancement.

  Associated Products (1)

  2017 Dodge Durango
  Associated Documents

  • DownloadMC-10223665-0001.pdf↗
• July 1, 2017•Document ID: 10223639

  Service Bulletin/Repair Instructions
  EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.

  Mfr Comm. #:

  0805317

  Date Added:

  October 17, 2022

  Manufacturer:

  RAM

  Summary

  This bulletin involves inspecting and if required, updating the radio software.

  Associated Products (8)

  2017 Chrysler 2002017 Dodge Durango2017 Jeep Grand Cherokee2017 Ram 15002017 Ram 25002017 Ram 35002017 Ram 45002017 Ram 5500
  Associated Documents

  • DownloadMC-10223639-0001.pdf↗
• June 28, 2017•Document ID: 10138872

  Service Bulletin/Repair Instructions
  EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.

  Mfr Comm. #:

  9003749

  Date Added:

  June 4, 2018

  Manufacturer:

  JEEP

  Summary

  RA2 Radio 5" Uconnect Before replacing this radio, make sure you can reproduce the customer issue. If the radio is locked up, has a blank screen, or no sound, please perform a vehicle battery reset. If radio functionality is resumed, return the vehicle to the customer. If there are any questions or concerns or the vehicle has been in for repair for the same radio concern more than once, please call Rick Gordon at Cell (248) 630- 6281. If no response in 15 minutes, proceed with repair.

  Associated Products (27)

  2017 Chrysler 2002017 Chrysler 3002017 Chrysler 300C2017 Chrysler Pacifica2017 Chrysler Town and Country2017 Dodge Challenger2017 Dodge Charger2017 Dodge Durango2017 Dodge Grand Caravan2017 Dodge Journey2017 Dodge Viper2017 Fiat 124 Spider2017 Fiat 5002017 Fiat 500e2017 Fiat 500X2017 Jeep Cherokee2017 Jeep Compass2017 Jeep Grand Cherokee2017 Jeep Patriot2017 Jeep Renegade+ 7 more
  Associated Documents

  • DownloadMC-10138872-0001.pdf↗
• June 21, 2017•Document ID: 10219839

  Service Bulletin/Repair Instructions
  ENGINE AND ENGINE COOLING:COOLING SYSTEM:RADIATOR ASSEMBLY

  Mfr Comm. #:

  9003743

  Date Added:

  September 15, 2022

  Manufacturer:

  JEEP

  Summary

  Radiator Before replacing the radiator call Wes Youkhana at FCA Auburn Hills cell: (248) 564-8595 to answer a few questions. If no response in 15 minutes, please proceed with repair.

  Associated Products (2)

  2017 Dodge Durango2017 Jeep Grand Cherokee
  Associated Documents

  • DownloadMC-10219839-0001.pdf↗
• June 21, 2017•Document ID: 10219838

  Service Bulletin/Repair Instructions
  ENGINE AND ENGINE COOLING

  Mfr Comm. #:

  9003357

  Date Added:

  September 15, 2022

  Manufacturer:

  DODGE

  Summary

  Pentastar Oil Filter Adapter All vehicles equipped with a 3.2L or 3.6L engine; If replacing the Oil Filter Adapter (OFA) due to a leak detected between OFA and block, an O-ring kit (68191356AA) is now available to repair OFA/Block Interface leaks. Using dye will assist in determining source of leak. Ensure OFA Cap Oring is seated in the proper groove in the cap and not damaged or cut. Engineering is seeking information regarding OFA leaks. Questions/info can be directed to: Bob Jackson Cell (248) 944-0466 - [email protected] Ron Dallison Cell (248-292-9510) [email protected] Joe Lovell Cell (734) 309-6467 - [email protected] If a response is not received within 15 mins, then proceed with the necessary repair.

  Associated Products (30)

  2017 Dodge Challenger2017 Dodge Charger2017 Dodge Durango2017 Dodge Grand Caravan2017 Dodge Journey2017 Dodge Viper2016 Dodge Avenger2016 Dodge Challenger2016 Dodge Charger2016 Dodge Dart2016 Dodge Durango2016 Dodge Grand Caravan2016 Dodge Journey2016 Dodge Viper2015 Dodge Avenger2015 Dodge Challenger2015 Dodge Charger2015 Dodge Dart2015 Dodge Durango2015 Dodge Grand Caravan+ 10 more
  Associated Documents

  • DownloadMC-10219838-0001.pdf↗
• June 21, 2017•Document ID: 10219834

  Service Bulletin/Repair Instructions
  FUEL SYSTEM, GASOLINE

  Mfr Comm. #:

  9003726

  Date Added:

  September 15, 2022

  Manufacturer:

  DODGE

  Summary

  Fuel Tank Before replacing this part due to Hard to Fill condition, check the Fuel Filler Tube for restriction after the second door of the capless unit. Replace the Fuel Filler Tube if the second door of the capless unit does not open properly. Contact Sylvia Lopez at (248) 520-9734 if a Tank needs to be replaced.

  Associated Products (2)

  2017 Dodge Durango2017 Jeep Grand Cherokee
  Associated Documents

  • DownloadMC-10219834-0001.pdf↗
• June 21, 2017•Document ID: 10138864

  Service Bulletin/Repair Instructions
  ENGINE AND ENGINE COOLING:COOLING SYSTEM:RADIATOR ASSEMBLY

  Mfr Comm. #:

  9003743

  Date Added:

  June 4, 2018

  Manufacturer:

  DODGE

  Summary

  Radiator Before replacing the radiator call Wes Youkhana at FCA Auburn Hills cell: (248) 564-8595 to answer a few questions. If no response in 15 minutes, please proceed with repair.

  Associated Products (2)

  2017 Dodge Durango2017 Jeep Grand Cherokee
  Associated Documents

  • DownloadMC-10138864-0001.pdf↗
• June 21, 2017•Document ID: 10138863

  Service Bulletin/Repair Instructions
  ENGINE AND ENGINE COOLING

  Mfr Comm. #:

  9003357

  Date Added:

  June 4, 2018

  Manufacturer:

  FIAT

  Summary

  Pentastar Oil Filter Adapter All vehicles equipped with a 3.2L or 3.6L engine; If replacing the Oil Filter Adapter (OFA) due to a leak detected between OFA and block, an O-ring kit (68191356AA) is now available to repair OFA/Block Interface leaks. Using dye will assist in determining source of leak. Ensure OFA Cap Oring is seated in the proper groove in the cap and not damaged or cut. Engineering is seeking information regarding OFA leaks. Questions/info can be directed to: Bob Jackson Cell (248) 944-0466 - [email protected] Ron Dallison Cell (248-292-9510) [email protected] Joe Lovell Cell (734) 309-6467 - [email protected] If a response is not received within 15 mins, then proceed with the necessary repair.

  Associated Products (57)

  2017 Chrysler 2002017 Chrysler 3002017 Chrysler 300C2017 Chrysler Pacifica2017 Chrysler Town and Country2017 Dodge Challenger2017 Dodge Charger2017 Dodge Durango2017 Dodge Grand Caravan2017 Dodge Journey2017 Dodge Viper2017 Fiat 124 Spider2017 Fiat 5002017 Fiat 500e2017 Fiat 500X2017 Jeep Cherokee2017 Jeep Compass2017 Jeep Grand Cherokee2017 Jeep Patriot2017 Jeep Renegade+ 37 more
  Associated Documents

  • DownloadMC-10138863-0001.pdf↗
• June 21, 2017•Document ID: 10138859

  Service Bulletin/Repair Instructions
  FUEL SYSTEM, GASOLINE

  Mfr Comm. #:

  9003726

  Date Added:

  June 4, 2018

  Manufacturer:

  DODGE

  Summary

  Fuel Tank Before replacing this part due to Hard to Fill condition, check the Fuel Filler Tube for restriction after the second door of the capless unit. Replace the Fuel Filler Tube if the second door of the capless unit does not open properly. Contact Sylvia Lopez at (248) 520-9734 if a Tank needs to be replaced.

  Associated Products (2)

  2017 Dodge Durango2017 Jeep Grand Cherokee
  Associated Documents

  • DownloadMC-10138859-0001.pdf↗
• June 14, 2017•Document ID: 10219831

  Service Bulletin/Repair Instructions
  VEHICLE SPEED CONTROL:ACCELERATOR PEDAL

  Mfr Comm. #:

  9003413

  Date Added:

  September 15, 2022

  Manufacturer:

  JEEP

  Summary

  Accelerator Pedal Before replacing accelerator pedal, be sure to follow fault code diagnostic procedures in service manual. Make sure to check wiring and connectors. P2122 and P2127 will set if accelerator pedal connector is disconnected during diagnosis. Make sure codes are active before replacing pedal. DTC P2299 is usually caused by a two footed driver and accelerator pedal should not be replaced for this fault.

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  Associated Documents

  • DownloadMC-10219831-0001.pdf↗