Dodge Durango Service Bulletins (2017)
282 manufacturer communications on file.
- October 11, 2019•Document ID: 10168382Service Bulletin/Repair InstructionsEQUIPMENT
- Mfr Comm. #:
- 9004144
- Date Added:
- December 2, 2019
- Manufacturer:
- RAM
SummaryRADIO, MULTI Media For RA3 and RA4 8.4? radio concern of reoccurring update request pop-up on each key cycle after a radio FOTA (Firmware Update Over the Air) has been completed, please DO NOT replace the radio. To recover the radio, 12v power needs to be disconnect from the radio to clear radio memory either by removal of the radio fuse or preforming a battery disconnect. Note: Fuse removal is the preferred method. The radio needs to be disconnected from power long enough to clear memory and discharge the Capacitance within the radio. Please refer to the latest in diagnostics for further information.
Associated Products (51)2017 Chrysler 2002017 Chrysler 3002017 Dodge Challenger2017 Dodge Charger2017 Dodge Durango2017 Dodge Viper2017 Jeep Cherokee2017 Jeep Grand Cherokee2017 Ram 15002017 Ram 25002017 Ram 35002017 Ram 45002016 Chrysler 2002016 Chrysler 3002016 Dodge Challenger2016 Dodge Charger2016 Dodge Durango2016 Dodge Viper2016 Fiat 500L2016 Jeep Cherokee+ 31 moreAssociated Documents - August 28, 2019•Document ID: 10166598Service Bulletin/Repair InstructionsEQUIPMENT; ELECTRICAL SYSTEM
- Mfr Comm. #:
- 08-089-19
- Date Added:
- October 28, 2019
- Manufacturer:
- DODGE
SummaryFlash Over The Air (FOTA) Software Update RA3 and RA4 Radio This bulletin provides information regarding the latest Flash Over The Air (FOTA) update and provides the service technician an overview of the steps a customer will need to take to complete the update.
Associated Products (51)2017 Chrysler 2002017 Chrysler Pacifica2017 Dodge Durango2017 Dodge Viper2017 Jeep Cherokee2017 Jeep Grand Cherokee2017 Jeep Renegade2017 Ram 15002017 Ram 25002017 Ram 35002017 Ram 45002016 Chrysler 2002016 Chrysler 3002016 Dodge Challenger2016 Dodge Charger2016 Dodge Durango2016 Dodge Viper2016 Jeep Cherokee2016 Jeep Grand Cherokee2016 Jeep Renegade+ 31 moreAssociated Documents - August 22, 2019•Document ID: 10166589Service Bulletin/Repair InstructionsENGINE
- Mfr Comm. #:
- 04-001-19
- Date Added:
- October 28, 2019
- Manufacturer:
- DODGE
SummaryPentastar Upgrade Oil Fill Level after an Oil Change This bulletin involves rechecking the oil fill level after filling the engine to the correct specifications. The customer may describe that after an oil change they check their oil fill level and it is showing overfilled on the oil dipstick.
Associated Products (20)2020 Chrysler Pacifica2020 Dodge Durango2020 Jeep Cherokee2020 Jeep Gladiator2020 Jeep Wrangler2020 Ram 15002019 Chrysler Pacifica2019 Dodge Durango2019 Jeep Grand Cherokee2019 Jeep Wrangler2019 Ram 15002018 Chrysler Pacifica2018 Dodge Durango2018 Jeep Grand Cherokee2018 Jeep Wrangler2017 Chrysler Pacifica2017 Dodge Durango2017 Jeep Grand Cherokee2016 Dodge Durango2016 Jeep Grand CherokeeAssociated Documents - August 7, 2019•Document ID: 10166537Service Bulletin/Repair InstructionsEQUIPMENT; EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.
- Mfr Comm. #:
- 9003220
- Date Added:
- October 28, 2019
- Manufacturer:
- JEEP
SummaryRADIO [RES] - New and/or Service Exchange For RES radio concerns. Use the wiTECH 2.0 and inspect the radio part number and serial number under the Radio/ECU Details tab. Please verify that the radio part number and/or serial number is not "FFFF". If either field shows "FFFF", please contact Mike Wielgat at 248-576-6696 or Rohan Negandhi at 248-421-9608 If no response in 15 minutes, proceed with repair.
Associated Products (305)2019 Alfa Romeo Stelvio2019 Chrysler 3002019 Chrysler Pacifica2019 Dodge Challenger2019 Dodge Charger2019 Dodge Durango2019 Dodge Grand Caravan2019 Dodge Journey2019 Fiat 124 Spider2019 Fiat 5002019 Fiat 500X2019 Jeep Cherokee2019 Jeep Compass2019 Jeep Gladiator2019 Jeep Grand Cherokee2019 Jeep Renegade2019 Jeep Wrangler2019 Ram 15002019 Ram 25002019 Ram 3500+ 285 moreAssociated Documents - May 15, 2019•Document ID: 10162471Service Bulletin/Repair InstructionsEQUIPMENT:APPLIANCE:AIR CONDITIONER; EQUIPMENT
- Mfr Comm. #:
- 9004036
- Date Added:
- July 15, 2019
- Manufacturer:
- CHRYSLER
SummaryACTUATOR, A/C and Heater Before replacing HVAC actuator, please contact either Thomas Conway (248) 635-7090 or Paul Aquino (248) 854-4819. Engineering is looking to gather infomation on fail mode and customer concern. If no response in 15 minutes, proceed with repair.
Associated Products (33)2019 Chrysler 3002019 Dodge Challenger2019 Dodge Charger2019 Dodge Durango2019 Jeep Grand Cherokee2018 Chrysler 3002018 Dodge Challenger2018 Dodge Charger2018 Dodge Durango2018 Jeep Grand Cherokee2017 Chrysler 3002017 Dodge Challenger2017 Dodge Charger2017 Dodge Durango2017 Jeep Grand Cherokee2016 Chrysler 3002016 Dodge Challenger2016 Dodge Charger2016 Dodge Durango2016 Jeep Grand Cherokee+ 13 moreAssociated Documents - May 8, 2019•Document ID: 10162468Service Bulletin/Repair InstructionsSERVICE BRAKES, HYDRAULIC; SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR
- Mfr Comm. #:
- 9004078
- Date Added:
- July 15, 2019
- Manufacturer:
- JEEP
SummaryROTOR, Brake For Grand Cherokee (WK) with BR2 or BR3 Sales Codes, you MUST replace both Front and Rear rotors. Order (2) 68035012A$ and order (2) 68035022A$ Durango (WD) only requires Front Rotors - order (2) 68240046A$
Associated Products (2)Associated Documents - November 8, 2017•Document ID: 10217457Service Bulletin/Repair InstructionsELECTRICAL SYSTEM; VISIBILITY
- Mfr Comm. #:
- 9003795
- Date Added:
- August 8, 2022
- Manufacturer:
- DODGE
SummaryMotor, Windshield Wiper For Jeep Grand Cherokee, Dodge Durango, Chrysler 300, Dodge Charger, and Dodge Challenger that exhibit a non-functional Windshield Wiper Motor, replace the entire wiper module and contact FCA Current Production Quality at (248) 613-7591. If no response within 15 minutes, proceed with repair.
Associated Products (5)Associated Documents - November 8, 2017•Document ID: 10217451Service Bulletin/Repair InstructionsSERVICE BRAKES
- Mfr Comm. #:
- 9003293
- Date Added:
- August 8, 2022
- Manufacturer:
- FIAT
SummaryA/C Pressure Transducer A/C inoperative and diagnosis leads to pressure transducer. Call Steve Rice at cell (248) 867-0061 before replacing the pressure transducer. If no response in 15 minutes, please proceed with repair.
Associated Products (54)2018 Alfa Romeo 4C2018 Alfa Romeo Stelvio2018 Chrysler 2002018 Chrysler 3002018 Chrysler Pacifica2018 Chrysler Town and Country2018 Dodge Challenger2018 Dodge Charger2018 Dodge Durango2018 Dodge Grand Caravan2018 Dodge Journey2018 Fiat 124 Spider2018 Fiat 5002018 Fiat 500X2018 Jeep Cherokee2018 Jeep Compass2018 Jeep Grand Cherokee2018 Jeep Patriot2018 Jeep Renegade2018 Jeep Wrangler+ 34 moreAssociated Documents - November 8, 2017•Document ID: 10216116Service Bulletin/Repair InstructionsELECTRICAL SYSTEM; EQUIPMENT; VISIBILITY
- Mfr Comm. #:
- 9003795
- Date Added:
- July 25, 2022
- Manufacturer:
- CHRYSLER
SummaryMotor, Windshield Wiper For Jeep Grand Cherokee, Dodge Durango, Chrysler 300, Dodge Charger, and Dodge Challenger that exhibit a non-functional Windshield Wiper Motor, replace the entire wiper module and contact FCA Current Production Quality at (248) 613-7591. If no response within 15 minutes, proceed with repair.
Associated Products (5)Associated Documents - November 8, 2017•Document ID: 10216110Service Bulletin/Repair InstructionsEQUIPMENT:APPLIANCE:AIR CONDITIONER; VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM
- Mfr Comm. #:
- 9003293
- Date Added:
- July 25, 2022
- Manufacturer:
- ALFA
SummaryA/C Pressure Transducer A/C inoperative and diagnosis leads to pressure transducer. Call Steve Rice at cell (248) 867-0061 before replacing the pressure transducer. If no response in 15 minutes, please proceed with repair.
Associated Products (54)2018 Alfa Romeo 4C2018 Alfa Romeo Stelvio2018 Chrysler 2002018 Chrysler 3002018 Chrysler Pacifica2018 Chrysler Town and Country2018 Dodge Challenger2018 Dodge Charger2018 Dodge Durango2018 Dodge Grand Caravan2018 Dodge Journey2018 Fiat 124 Spider2018 Fiat 5002018 Fiat 500X2018 Jeep Cherokee2018 Jeep Compass2018 Jeep Grand Cherokee2018 Jeep Patriot2018 Jeep Renegade2018 Jeep Wrangler+ 34 moreAssociated Documents - October 27, 2017•Document ID: 10224953Service Bulletin/Repair InstructionsEQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.
- Mfr Comm. #:
- 0805317REVC
- Date Added:
- October 31, 2022
- Manufacturer:
- CHRYSLER
SummaryRA3 and RA4 Radio Enhancements This bulletin involves inspecting and if required, updating the radio software. Customers may experience one or more of the following:Radio functions/touchscreen locks up (does not affect backup camera). Phone presets do not save. ?Navigation Failed? message is displayed. Navigation is inoperative or inaccurate. CD player will not play songs and/or locks up the radio. Clock will not automatically update to local time. Clock may be off by several hours. (RA3 only). Poor or no connection to cellular network. ?Charge Complete? notification is not received (RU PHEV only). Some Uconnect® App remote commands do not execute with the vehicle. Radio Apps are inoperative. Radio display screen is black or blank. Battery drain - due to radio staying on. Navigation failed message is displayed. Clock not automatically updating to local time. Improvements:Auto Play can now be configured. Media devices, Phone pairing and Bluetooth® usage improvements. Add the ability to drag and drop icons into the menu bar. Adds ?Do Not Disturb? text message feature. Fix for radio locks up/frozen. Enhanced Voice recognition (VR) performance. Improved tuner performance. Human Machine Interface (HMI) improvements. Satellite radio reception improvements.
Associated Products (11)Associated Documents - October 25, 2017•Document ID: 10224902Service Bulletin/Repair InstructionsBACK OVER PREVENTION: CAMERA SYSTEM
- Mfr Comm. #:
- 9003718
- Date Added:
- October 31, 2022
- Manufacturer:
- DODGE
SummaryRear View Camera In the case for inoperative camera, radio screen is blue or black in reverse mode. Before proceeding with the normal procedure call Ali Ikram at (248) 576-9265 Mon- Fri between 8 am - 4pm. If you do not get a response within 15 minutes continue with the normal diagnostic procedure. Before replacing the camera, please disconnect and clean harness and camera connector. Clean & dry both connectors. If replacing the camera, please replace wire harness also and return parts to QEC.
Associated Products (5)Associated Documents - October 18, 2017•Document ID: 10226284Service Bulletin/Repair InstructionsVISIBILITY/WIPER; VISIBILITY
- Mfr Comm. #:
- Parts-1
- Date Added:
- November 21, 2022
- Manufacturer:
- DODGE
SummaryMotor, Windshield Wiper.
Associated Products (5)Associated Documents - October 18, 2017•Document ID: 10224898Service Bulletin/Repair InstructionsPOWER TRAIN; ENGINE AND ENGINE COOLING
- Mfr Comm. #:
- 9003704
- Date Added:
- October 31, 2022
- Manufacturer:
- JEEP
SummaryTrans Oil Pan, Heater Tube or O-ring, Heater Applies to vehicles equipped with 8 speed transmissions only; If you have a leak that appears to be at the pan the use of proper leak detection is recommended. The fluid in the 8 speeds can be detected with a black light and there are aftermarket spray on leak detection materials to help ensure that the leak is properly diagnosed and not from another location such as cooler lines, heater tubes, or case porosity. If you have a leak concern please note that the transmission pan gasket is available for many of the 8 speed applications FCA offers. See your parts specialist for the proper gasket for the repair.
Associated Products (22)2017 Dodge Charger2017 Dodge Durango2017 Jeep Grand Cherokee2017 Ram 15002016 Chrysler 3002016 Dodge Challenger2016 Dodge Charger2016 Dodge Durango2016 Jeep Grand Cherokee2016 Ram 15002015 Chrysler 3002015 Dodge Challenger2015 Dodge Charger2015 Dodge Durango2015 Jeep Grand Cherokee2015 Ram 15002014 Chrysler 3002014 Dodge Challenger2014 Dodge Charger2014 Dodge Durango+ 2 moreAssociated Documents - October 12, 2017•Document ID: 10224936Service Bulletin/Repair InstructionsBACK OVER PREVENTION:DISPLAY FUNCTION; EQUIPMENT:ELECTRICAL
- Mfr Comm. #:
- 0805317
- Date Added:
- October 31, 2022
- Manufacturer:
- RAM
SummaryRA3 and RA4 Radio Enhancements This bulletin involves inspecting and if required, updating the radio software. Customers may experience one or more of the following:Radio functions/touchscreen locks up (does not affect backup camera). Phone presets do not save. ?Navigation Failed? message is displayed. Navigation is inoperative or inaccurate. CD player will not play songs and/or locks up the radio. Clock will not automatically update to local time. Clock may be off by several hours. (RA3 only). Poor or no connection to cellular network. ?Charge Complete? notification is not received (RU PHEV only). Some Uconnect® App remote commands do not execute with the vehicle. Radio Apps are inoperative. Radio display screen is black or blank. Battery drain - due to radio staying on. Navigation failed message is displayed. Clock not automatically updating to local time. Improvements:Auto Play can now be configured. Media devices, Phone pairing and Bluetooth® usage improvements. Add the ability to drag and drop icons into the menu bar. Adds ?Do Not Disturb? text message feature. Fix for radio locks up/frozen. Fix for radio loses time. Enhanced Voice recognition (VR) performance. Media devices, phone pairing and Bluetooth usage improvements. Improved tuner performance. Human Machine Interface (HMI) improvements. Satellite radio reception improvements.
Associated Products (11)Associated Documents - September 27, 2017•Document ID: 10121755Service Bulletin/Repair InstructionsENGINE AND ENGINE COOLING:EXHAUST SYSTEM; SUSPENSION
- Mfr Comm. #:
- 9003787
- Date Added:
- November 3, 2017
- Manufacturer:
- DODGE
SummaryRH and LH Exhaust Resonators If replacing resonator due to alignment issues between exhaust tips and rear fascia, please call the Design Release Engineer Spencer Hayes at cell (517) 215-0520 to review. If no response in 15 minutes, proceed with repair. Please take pictures of the issue and email to [email protected].
Associated Products (1)Associated Documents - September 23, 2017•Document ID: 10121814Service Bulletin/Repair InstructionsELECTRICAL SYSTEM:SOFTWARE
- Mfr Comm. #:
- 18-024-17 REV. C
- Date Added:
- November 3, 2017
- Manufacturer:
- DODGE
SummaryFlash: Powertrain Diagnostic and System Enhancements This bulletin involves reprogramming the Powertrain Control Module (PCM) with the latest available software. Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician may find one of the following DTCs have been set:P0556 - Brake Booster Pressure Sensor Circuit Performance. P040B - Exhaust Gas Recirculation Temperature Sensor 1 Circuit Performance(3.6L Only). U1424 - Implausible Engine Torque Signal Received(2017 MY Only). P2681 - Engine Coolant Bypass Valve Control Circuit Open(3.6L Only). P2299-00 - Brake Pedal Position/Accelerator Pedal Position Incompatible. B23C3 - Stop/Start Disable Switch 1/2 Correlation(3.0L and 3.6L Only). The following DTCs have been changed from a one trip fault to a two trip fault for(3.0L and 3.6L Only):P0335 - Crankshaft Position Sensor Circuit. P0339 - Crankshaft Position Sensor Intermittent. P0340 - Camshaft Position Sensor Circuit - Bank 1 Sensor 1. P0344 - Camshaft Position Sensor Intermittent - Bank 1 Sensor 1. P0365 - Camshaft Position Sensor Circuit - Bank 1 Sensor 2. P0369 - Camshaft Position Sensor Intermittent - Bank 1 Sensor 2. P0345 - Camshaft Position Sensor Circuit - Bank 2 Sensor 1. P0349 - Camshaft Position Sensor Intermittent - Bank 2 Sensor 1. P0390 - Camshaft Position Sensor Circuit - Bank 2 Sensor 2. P0394 - Camshaft Position Sensor Intermittent - Bank 2 Sensor 2. In addition, customers may experience one of the following conditions:A shorter auxiliary battery life. An illuminated Automatic Oil Change Indication (AOCI) light(3.6L Only). Other enhancements included in this update:Improvements to vehicle drivability during a cam or crank sensor MIL condition(2017 MY Only). Improved knock sensor performance.
Associated Products (4)Associated Documents - September 20, 2017•Document ID: 10121751Service Bulletin/Repair InstructionsENGINE; ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:MANIFOLD/HEADER/MUFFLER/TAIL PIPE
- Mfr Comm. #:
- 9003533
- Date Added:
- November 3, 2017
- Manufacturer:
- JEEP
SummaryIntake Manifold Gasket Intake Manifold Gaskets on Pentastar Upgrade (Sales Code ERC/ERF) are reusable provided they are not cut, torn or melted. The gaskets are not required by warranty to be replaced like they are on Pentastar Classic (ERB/EHB). The new gaskets are not interchangeable with Pentastar Classic Intake Manifold Gaskets.
Associated Products (5)Associated Documents - September 8, 2017•Document ID: 10121784Service Bulletin/Repair InstructionsELECTRICAL SYSTEM:SOFTWARE; EQUIPMENT; EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.
- Mfr Comm. #:
- 08-028-17 REV. B
- Date Added:
- November 3, 2017
- Manufacturer:
- DODGE
SummaryRA3 and RA4 Radio Over The Air Software Updates This bulletin provides information regarding the latest Flash Over The Air (FOTA) update and provides the service technician an overview of the steps a customer will need to take to complete the update. The following improvements are included in this update:Fix for sport mode not working in the performance menu page (2015 LA equipped with 6.4L and 5.7L Sales Codes ESH and EZC Only). Adds Apple Siri® Eyes Free capability for iPhone® owners. Auto Play can now be configured. Adds do not disturb text message feature. The ability to drag and drop icons into the menu bar. Fix for radio locks up/frozen. Fix for stuck on black/blank screen. Human Machine Interface (HMI) improvements. Several navigation improvements. Fix for radio loss of time display. Media devices, phone pairing and Bluetooth usage improvements. Improved tuner performance. Enhanced Voice recognition (VR) performance. Enhancements in Connectivity Apps (Yelp, Pandora, Aha, etc).
Associated Products (42)2017 Chrysler 2002017 Chrysler Pacifica2017 Dodge Durango2017 Dodge Viper2017 Jeep Cherokee2017 Jeep Grand Cherokee2017 Ram 15002017 Ram 25002017 Ram 35002016 Chrysler 2002016 Chrysler 3002016 Dodge Challenger2016 Dodge Charger2016 Dodge Durango2016 Dodge Viper2016 Jeep Cherokee2016 Jeep Grand Cherokee2016 Ram 15002016 Ram 25002016 Ram 3500+ 22 moreAssociated Documents - September 7, 2017•Document ID: 10121783Service Bulletin/Repair InstructionsPOWER TRAIN; ELECTRICAL SYSTEM
- Mfr Comm. #:
- 21-009-17 REV. E
- Date Added:
- November 3, 2017
- Manufacturer:
- DODGE
SummaryFlash: Transmission Diagnostic and Shift Enhancements This bulletin involves reprogramming the Transmission Control Module (TCM) withthe latest available software. A small number of customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technicianmay find the following Diagnostic Trouble Codes (DTC) set in the PCM memory:U0401-00 - Implausible Data Received From ECM/PCM (Sales Code ERC only). In addition some customers may experience one or more of the following condition:Poor shift quality on coast-down shifts (bumps) (Sales Code EZH only). During an engine limp mode condition, the transmission remains in a fixedgear. The following software enhancements are also available:Start Stop quality enhancement (WK with Sales Code ERC only). Transmission shift quality enhancement.
Associated Products (2)Associated Documents