Dodge Charger Complaints (2018)

122 consumer complaints on file.

#11557901December 1, 2023
EXTERIOR LIGHTING
Head lights become inoperable. Dealer says its a common problem. $1,500 fix. Well known power issue. Heavily discuss on the internet. Temp fix is to replace fuses that ARE NOT BLOWN. They are melting in place causing non contact. I have never seen a fuse melt and not blow. Potential dangerous situation especially if you have the owners replacing with a higher rated fuse then what is called for. The manufacturer has 20 amp mini fuses in position 15 & 16 to protect the two circuits. One for each headlamp.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11547850October 2, 2023
UNKNOWN OR OTHER
My screen is delaminating and posing a risk for backing up and using the rear view camera. I am unable to use navigation which causes me to make wrong turns and struggle to get where I’m going as I have to hold my phone for navigation. This is very stressful as the screen touches things by itself. It makes calls during my drive so I struggle to end them before going through.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11546279September 24, 2023
ENGINE, EXTERIOR LIGHTING
Engine: Timing chain, valve rocker arms and valve lifters. All in sequence once the rocker arms went out with the lifters which is a common problem with dodge 3.6L PenStar engine it made my timing chain go off timing causing my engine to shut off while driving. Lighting: When vehicle was purchased i noticed condensation in both head lights got 1 replaced per warranty, they would not do both at same time and within 1 month moisture was in replaced headlight again. Dodge would not replace headlights even though the malfunction was not due to any wear and tear of mine. This is extremely unsafe for drivers if both headlights go out due to extreme amounts of condensation/moisture.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11537492August 9, 2023
ELECTRICAL SYSTEM
Nothing on the computer screen works or if it works....there's no controlling it. It blows out cold air and then blows out hot air and it changes the radio stations on it's own. There is no controlling the radio or the a/c and heat. I really scared that this is just the tip of the iceberg. I have only had this vehicle about a year and I haven't been able to drive it hardly at all. Thankfully I have a Hyundai Genesis Coupe that I can depend on but it only goes in the summer time because it is a rear wheel drive car. My 2018 Dodge Charger GT AWD is at the garage at 1251 Good Hope Pike Clarksburg, WV 26301 I took the above car to them on [XXX] and it's still at their garage. Nice people that work there but I would like to have my AWD car before the snow starts flying. Country Club Chrysler Howard Moore is the Service Manager. Main Line 304-624-7611 Service Line 304-624-6082 [email protected] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11532078July 13, 2023
STEERING
The electric steering rack failed. I was turning into a parking lot and suddenly there was no power steering. Luckily I had both hands on the wheel and was able to avoid an accident. A dash light came on at that time related to steering. My mechanic was able to pull the code. I was able to drive home. What component or system failed or malfunctioned, and is it available for inspection upon request? I have the EPS unit right now - but it is a Core and I have 14 days to return. Please let me know ASAP if you want me to keep it. How was your safety or the safety of others put at risk? Sudden loss of power steering without advanced notice. Old cars with power steering often make a "noise" prior to failure. Electric Power Steering like on my car doesn't provide advanced notice of issues. Also, failures of power steering at 57K miles are rare. But Dodge (Chrysler) have had prior NHTSA issues and recalls prior with EPS. Also, it seems like this may be a common issue - as there are almost no new parts available, no reman/aftermarket parts, and very difficult to find used. Has the problem been reproduced or confirmed by a dealer or independent service center? Yes Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? No - out of warranty Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? Nothing prior - but warning light after EPS failure.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11526863June 13, 2023
ELECTRICAL SYSTEM, UNKNOWN OR OTHER
The radio screen is delaminating (Common problem with many Dodge owners). The screen can no longer be controlled to use hands free phone which is critical for my job and soon to be a new law in Michigan. Radio "ghost dials" different stations. Cannot control the climate control etc. Car is out of warranty, but I believe should be repaired at no cost because I have read many complaints about the same problem. I also saw websites like Top Class Actions and ClassAction.org that were inquiring information about similar issues on several Chrysler products from I believe 2017 - 2020? This does become a safety issue and wanted you to be aware of this. Our problem started in early 2022 and has continued to get worse.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11525707June 6, 2023
AIR BAGS, UNKNOWN OR OTHER
Issues with the door panel coming loose where my air bag is. Both of my front door panels are coming loose and this is a safety concern I have.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11498506December 22, 2022
ELECTRICAL SYSTEM
The control touch screen has delaminated. The radio and the vehicle operation functions will not work most of the time. The screen is also apparently sensing input and randomly initiates functions so it beeps, changes stations, adjusts heating/cooling, etc. This is very distracting and I'm concerned that at some point all of these functions will become inaccessible. The car has 5,000 miles, is barely over 3 years old and neither the dealership nor Chrysler will take responsibility. I see this issue is very common. The cost of the radio is over $2,000 and Chrysler will not confirm if the replacement is the same version that came with the car - if so, should I expect to pay another $2,000 in 3 years?!?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11492730November 8, 2022
ELECTRICAL SYSTEM, UNKNOWN OR OTHER, BACK OVER PREVENTION: WARNINGS
The screen cover separates from the touch screen on the radio. This makes the radio not function but more importantly other vehicle operational features are inaccessible. Apparently the screen feels random touches so even when I power it down it turns itself back on constantly beeping changinging stations, adjusting the heating/cooling controls, the clock etc. This is very distracting to a driver and I did nothing unusual to this device. I contacted the dealership and just the screen alone is over $1000. Before I pay this I wonder if anyone else has had similar issues or if its been previously addressed.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11485223September 19, 2022
STRUCTURE:INTERIOR PANELS:DOOR
The contact owns a 2018 Dodge Charger. The contact stated she notice that the interior driver's side door panel vinyl and the window strip was warped and was separating from the door frame. The vehicle was taken to the dealer and the contact was informed that the VIN was not under recall and also that the warranty would not cover the repair. The manufacturer was not contacted. The failure mileage was 27,500.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11484719September 15, 2022
STRUCTURE:BODY
Door panel interior peeling off from door panel, causing issues with controls on the door.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11483242September 7, 2022
ELECTRICAL SYSTEM
Experiencing delamination of UConnect touchscreen on my 18 Dodge Charger. This is causing a bubble to form under the screen. This causes “ ghost touches” to the screen. This causes quite a bit of distraction while driving as the the system will register touches on its own and go into the various controls that are controlled through the touch screen such and radio, hands free calling, navigation and the various performance “tunes”, traction controls and other performance monitors that are controlled through the touch screen. Through my research I see that this is a common issue that affects Dodge, Jeep, Chrysler vehicles. Dodge has advised me that they will not repair this issue outside of the 3 year warranty. Another issue I have found in my research is that as the gel that is between the screen and monitor delaminates it’s oozes out the bottom of the screen potentially affecting or damaging other electronic components below it.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11480859August 23, 2022
UNKNOWN OR OTHER
Hello, I am not sure if this is the correct place to report the issues that are plaguing 2014 and up Dodge Charger and challenger owners. The door panels and center counsel on our cars are coming apart it is a manufacturing defect that exposes the electronic systems on our doors including the locking mechanisms and window regulators to moisture and heat. This is the second time this has occurred the first time my car was under warranty now it is not and Dodge does not want to repair the panels they said because there is not a recall on it they do not have to even though it is a widespread issue. Thank you for your time. Thank you,
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11480211August 19, 2022
UNKNOWN OR OTHER, ELECTRICAL SYSTEM
I have a Dodge 2018 Charger, recently I am seeing the Uconnect touchsceen began delaminating and the buttons are being ghost pushed randomly, Sometime the clock setting pops up and suddenly the volume goes to 100% and sometimes it randomly does SOS dial or dial's someone else, this is a safety hazard on driver's attention as when you are driving down a freeway it freaks you out if the volume suddenly rises to 100% for the music or it randomly dials something when you are on a emergency call maybe and wont let you talk while on 911 call, Clearly this issue is seen on all models after 2017 (Details can be found on the internet). A lot of accident's can happen because of this as the driver is taken in awe by suden changes in the cabin.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11474491July 18, 2022
ELECTRICAL SYSTEM
The touch screen will intermittently ask me if I want to change the clock settings and beep. It will keep beeping until I select the X on the touchscreen. Then when I touch the X the same message will pop up again and the beeping will continue. It will continue doing this until I shut the car off and then may or may not be present again when I start the car back up. It is random when this issue starts. Sometimes right when I start the car up and sometimes when I am already traveling down the highway. This is very distracting while I am trying to drive since it is beeping and I have to keep taking my eyes off the road to get rid of it. The screen is also useless for navigation or anything else while this is going on. It happens on a fairly consistent basis (about every other time I drive the car. Dodge seems uninterested in helping with the issue unless I pay thousands to get the radio replaced.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11473580July 12, 2022
UNKNOWN OR OTHER
The screen in my 2018 charger is melting. At first it just started to delaminate, a very common issue I wasn’t worried about. But now the screen becomes very hot to the touch, to the point where you wouldn’t want to keep your hand on it very long. Just recently and why I’m making this report is because there are now what appear to be visible drips inside the screen that look as though something is now actually melting. I believe this is a safety concern because this seems like a fire hazard if this continues to heat up and melt.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11469445June 15, 2022
FUEL/PROPULSION SYSTEM
I am tasked with maintaining a fleet of Dodge Charger police vehicles. I have a constant and concerning problem that needs to be addressed. On nearly all of the vehicles in service, the fuel pumps crack and leak raw fuel onto the ground, hot exhaust. aside from the toxic fumes trapped in the vehicle, this presents a MAJOR safety issue as the raw fuel could be ignited by the exhaust system. I have video of raw fuel leaking onto the ground after filling the fuel tank. When posted on social media, followers complained that their vehicles also did this with as little as 30k miles. Dodge has yet to address this issue and if the warranty is expired, they charge full amount to replace the fuel pump.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11461063April 17, 2022
ELECTRICAL SYSTEM
Video display began prompting me to set my clock settings (Daylight Savings time). This occurred WHILE I WAS DRIVING! Pressing any or all buttons had no effect. I had to turn the radio off, which meant I could no longer take hands free phone calls. This is a serious safety issue. I have found forums where this issue has been discussed. See https://www.jeepgarage.org/threads/uconnect-issues.229602/#post-2021329920. Now, my key fobs are acting up. Perhaps releated? Could not start my car or unlock remotely. When I used the key, the panic alarm began going off. I could only turn it off by using my second key fob, which is also acting up. I've had issues with the back-up camera not turning on as well. Or the radio not working. There is major issues with the electrical/display panel on these cars and trucks! It seems intermitant, but the clock display issue has been pretty consistent, though off and on. I have a video of the issue if you want it. I will attach an image.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11456737March 15, 2022
VISIBILITY/WIPER, ELECTRICAL SYSTEM, FUEL/PROPULSION SYSTEM
I viewed the recalls and it’s still having the same issues like it’s never been fixed, first off when I start the car it has a foul gas odor and the dealership said it was okay but I’m more than positive it’s an exhaust leak, also when I first got the car the heated seats wouldn’t turn off because of the radio malfunction I’ve actually took it to where I bought the car(John Gibson Autosales) to get it fixed but all they did was inserted a new radio screen for me and it made my problems even worse I asked them to fix it and they said I’d have to pay for any other work they did in the car.. It’s having multiple electrical issues and in my opinion I don’t believe the car is safe to drive at all with the heated seats turning on by themselves and having no control over it.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11451983February 14, 2022
UNKNOWN OR OTHER
Interior door panel warping and coming undone on passenger side door close to window
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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