Dodge Charger Complaints (2013)

367 consumer complaints on file.

#10995068June 14, 2017
ELECTRICAL SYSTEM:ALTERNATOR/GENERATOR/REGULATOR
TL* THE CONTACT OWNS A 2013 DODGE CHARGER. THE CONTACT STATED THAT THE ALTERNATOR FAILED AND BURNED THE BATTERY WHILE DRIVING HIGHWAY SPEEDS. THE VEHICLE WAS TOWED TO CHAPMAN DODGE JEEP, HORSHAM PA, 19044 (215-443-5800), WHERE IT WAS DIAGNOSED THAT THE ALTERNATOR FAILED AND CAUSED THE BATTERY TO BURN. THE VEHICLE WAS REPAIRED AND THE ALTERNATOR AND BATTERY WERE REPLACED. THE DEALER AND MANUFACTURER STATED THAT THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V634000 (ELECTRICAL SYSTEM) AND THE RECALL DID NOT INCLUDE THE ONE HUNDRED EIGHTY AMP ALTERNATORS. THE FAILURE MILEAGE WAS 29,419. UPDATED 08/04/17*LJ UPDATED 10/17/2017*JS
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10995160June 14, 2017
ELECTRICAL SYSTEM
WHILE DRIVING MY CAR IN A RESIDENTIAL AREA IT STARTED MAKING A WHINING NOISE, I IMMEDIATELY PULLED OVER. I EXITED THE VEHICLE NOTICING SMOKE RISING FROM UNDER MY HOOD. IT LOOKED LIKE MY ALTERNATOR IS WHAT WAS SMOKING AND PUTTING OUT A LOT OF HEAT. I WAITED A FEW MINUTES HOPING IT WOULD COOL DOWN. I NOTICED THE SMOKE WAS GETTING WORST AS WELL AS THE HEAT COMING FROM THE ENGINE AREA. I THEN HEARD A CRACKING NOISE COMING FROM THE ALTERNATOR. IT SOUNDED LIKE ELECTRICITY SNAPPING. I THEN DISCONNECTED THE BATTERY AND IMMEDIATELY THE SNAPPING STOPPED. AFTER APPROXIMATELY 5 MORE MINS THE SMOKING STOPPED. I SAW THAT THERE IS A RECALL FOR THE ALTERNATOR IN MY MAKE AND YEAR, BUT WHEN I TYPE IN MY VIN NUMBER IT DOESN'T SHOW THE RECALL FOR MY VEHICLE. IVE REACHED OUT TO MY DODGE DEALERSHIP, THEY TOLD ME MY CAR DOESN'T HAVE THE RECALL FOR THE ALTERNATOR. COULD THEY HAVE MADE A MISTAKE?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10994556June 12, 2017
POWER TRAIN
TL* THE CONTACT OWNS A 2013 DODGE CHARGER. WHILE STATIONARY, THE VEHICLE BECAME STUCK IN THE DRIVE POSITION AND WOULD NOT SWITCH GEARS WHEN PROMPTED. THE CONTACT STATED THAT THE VEHICLE WOULD NOT TURN OFF AND CONTINUED TO RUN. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. RON CARTER CHRYSLER, DODGE, JEEP OF HOUSTON TEXAS WAS MADE AWARE OF THE FAILURE, BUT STATED THAT THE SERVICE DEPARTMENT WAS CLOSED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 86,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10993856June 7, 2017
UNKNOWN OR OTHER
WHILE DRIVING THE BATTERY SAVER MODE WARNING ILLUMINATED. WITHIN SECONDS THE CAR MADE A LOUD BOOM SOUND AND I COULD NOT PUT IT INTO PARK. I HAD TO APPLY THE EMERGENCY BRAKE AND KEEP TRYING TO GET THE CAR INTO GEAR. AS I WAS DOING THAT THE CAR WAS FLASHING TO BLANK SCREEN AND THEN SUDDENLY THE CAR TURNED OFF. I HAD THE CAR TOWED TO THE DEALERSHIP TO SEE WHAT IS WRONG.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10991010May 22, 2017
POWER TRAIN
TL* THE CONTACT OWNS A 2013 DODGE CHARGER. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V240000 (POWER TRAIN). THE DEALER INDICATED THAT THEY SERVICED THE VEHICLE WITH THE MANUFACTURER REMEDY, BUT THE CONTACT NOTICED THAT THE SOLUTION FAILED AND WAS UNCERTAIN IF THE MANUFACTURER WOULD PROVIDE A REMEDY. ALSO, THE GEAR SELECTOR FAILED TO SHIFT FROM PARK INTO REVERSE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10986384May 18, 2017
SEAT BELTS
TL* THE CONTACT OWNS A 2013 DODGE CHARGER. THE CONTACT STATED THAT UPON SEATING IN THE FRONT DRIVER SIDE SEAT, THE SEAT BELT FAILED TO LATCH. NO WARNING LIGHTS WERE ILLUMINATED OR AUDIBLE INDICATORS HEARD. THE CONTACT STATED THE VEHICLE WAS RECENTLY SERVICED AT A DEALER AND THE NEXT DAY THE SEAT BELT LATCH FAILED. THE VEHICLE WAS TAKEN TO A DEALER WHERE THE CONTACT WAS INFORMED BY TECHNICIAN THAT THE FAILURE WAS DUE TO WEAR AND TEAR ON THE LATCH AND THE LATCH NEEDED REPLACEMENT. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 71,886. UPDATED 06/28/17*LJ UPDATED 08/30/2017*JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10983901May 7, 2017
POWER TRAIN
2013 DODGE CHARGER SXT (AWD) RECENTLY EXPERIENCED STRANGE "POPPING" NOISE WHEN SHIFTING FROM PARK INTO REVERSE, OR DRIVE INTO REVERSE. ALSO, THERE WAS A STRANGE NOISE/"THUD" WHILE DRIVING WHENEVER THE "ECO" MODE WOULD ENGAGE. AFTER THE NOISE GOT INCREASINGLY WORSE I TOOK THE VEHICLE TO THE DEALERSHIP FOR SERVICE. THE DEALERSHIP DISCOVERED THAT THE LEFT REAR AXLE NUT WAS VERY LOOSE. ONCE THE NUT WAS TORQUED, THE PROBLEM WAS RESOLVED. UNKNOWN CAUSE. VEHICLE IS IN GOOD CONDITION, WITH NO ACCIDENTS, AND JUST UNDER 30,000 MILES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10983804May 6, 2017
ELECTRICAL SYSTEM
THE DENSO ALTERNATOR CAUGHT ON FIRE SMOKE WAS REAL BAD AND IT BURNT THE BATTERY UP THE BATTERY WAS SO HOT YOU COULD NOT GET IT OUT WITH YOUR BARE HANDS.ITS A DENSO 421000-7040 WITH A 180 AMP ALTERNATOR. THE CAR HAS 70,698 MILES ON IT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10983751May 5, 2017
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2013 DODGE CHARGER. WHILE DRIVING, THE BATTERY WARNING INDICATOR ILLUMINATED. WITHIN SECONDS, THE INSTRUMENT PANEL LIGHTING DIMMED. THE CONTACT WAS ABLE TO COAST THE VEHICLE ONTO THE ROAD SHOULDER AND OBSERVED SMOKE UNDER THE HOOD. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHO STATED THAT THE ALTERNATOR OVERCHARGED AND CAUSED THE BATTERY TO FAIL. THE VEHICLE WAS REPAIRED AND THE ALTERNATOR AND BATTERY WERE REPLACED. THE MANUFACTURER STATED THAT THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 16V739000 (ELECTRICAL SYSTEM). THE FAILURE MILEAGE WAS 70,698.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10979120April 18, 2017
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2013 DODGE CHARGER. WHEN THE VEHICLE WAS STARTED, THE "BATTERY SAVER MODE" WARNING MESSAGE ILLUMINATED. THE VEHICLE WAS DRIVEN APPROXIMATELY TWO MILES AND THE ABS AND ESC WARNING INDICATORS ILLUMINATED. THE CONTACT NOTICED SMOKE EMERGING FROM THE ENGINE COMPARTMENT. THE VEHICLE WAS DRIVEN TO AN OIL CHANGE PLACE AND, WHEN THE HOOD WAS OPENED, MORE SMOKE EMERGED. THE MECHANIC DIAGNOSED THAT THE ALTERNATOR FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS TOWED TO THE DEALER AND WAS AWAITING DIAGNOSTIC TESTING. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 70,300.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10970090April 3, 2017
ELECTRONIC STABILITY CONTROL (ESC), SERVICE BRAKES, ELECTRICAL SYSTEM, TRACTION CONTROL SYSTEM
TL* THE CONTACT OWNS A 2013 DODGE CHARGER. WHILE DRIVING 20 MPH, THE ABS AND VEHICLE TRACTION CONTROL WARNING INDICATORS ILLUMINATED AND THE VEHICLE STALLED. THE CONTACT ALSO STATED THAT THE BATTERY SAVER MODE INDICATOR ILLUMINATED. THE CONTACT STATED THAT THERE WAS SMOKE EMITTING FROM THE ENGINE COMPARTMENT OF THE VEHICLE. THE CONTACT WAS CONCERNED THAT THE ALTERNATOR FAILED, WHICH CAUSED THE SMOKE IN THE ENGINE COMPARTMENT. THE CONTACT STATED THAT THE VEHICLE WOULD BE TOWED TO THE DEALER. THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V634000 (ELECTRICAL SYSTEM). THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 70,000.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10967095March 19, 2017
ELECTRICAL SYSTEM
WHILE DRIVING HOME ON 3/18./17, THE BATTERY SAVE MODE APPEARED. THE BATTERY LIGHT THEN CAME ON. SHORTLY AFTER, ALL THE WARNING NOTIFICATIONS APPEARED AND THE CAR DIED. THERE WAS A BURNING RUBBER SMELL COMING FROM THE HOOD. THE BATTERY A BRAND NEW ONE I RECENTLY PURCHASED! NOW, I CAN'T GET INTO MY CAR AT ALL BECAUSE THE ELECTRICITY IS. NOT WORKING! I HEAR THERE WAS A RECALL ON THE ALTERNATOR BUT UNSURE IF THEY WILL COVER MINE! I CAN'T AFFORD THIS ISSUE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10959998March 10, 2017
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2013 DODGE CHARGER. THE CONTACT STATED THAT WHILE EXISTING A PARKING LOT, THE ABS WARNING LIGHT ILLUMINATED. IN ADDITION, WHILE DRIVING AT 20 MPH, A MESSAGE ON THE INSTRUMENT PANEL ILLUMINATED THAT THE BATTERY CRITICAL LOW LEVEL AND THEN ALL THE LIGHTS ON THE INSTRUMENT PANEL ILLUMINATED. THE CONTACT STATED THAT THERE WAS A BURNING ODOR EMITTING INTO THE VEHICLE, WHILE DRIVING. THE CONTACT STATED THE VEHICLE STALLED. THE VEHICLE WAS TOWED TO A DEALER WHERE IT WAS DIAGNOSED THAT THE ALTERNATOR FAILED CAUSING THE BATTERY TO FAIL AND IT NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V634000 (ELECTRICAL SYSTEM). THE APPROXIMATE FAILURE MILEAGE WAS 80,000. UPDATED 07/21/17*LJ *CN
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10958351March 3, 2017
ENGINE
THE ALTERNATOR DIODES EXPERIENCED A RAPID FAILURE RESULTING IN A COMPLETE SHUTDOWN WHILE DRIVING ON A CITY STREET AT 50MPH. LOW BATTERY INDICATOR LIGHT CAME ON AND WITHIN 1-2 MINUTES LOST ALL CAR FUNCTIONS INCLUDING ANTILOCK BREAKING, ELECTRONIC STABILITY CONTROL, AND POWER STEERING. UPON COMING TO A COMPLETE STOP, COULD NOT PUT THE CAR IN PARK. CAR EVENTUALLY RESET AND PUT ITSELF IN PARK. EXPERIENCED A BURNING/MELTING SMELL. HAD CAR BATTERY JUMPED AND CAR APPEARED FINE. RESUMED DRIVING, BUT EXPERIENCED A COMPLETE REPEAT OF EVENTS WITHIN JUST A FEW MINUTES. HAD CAR TOWED TO DEALERSHIP FOR REPAIR. THIS APPEARS TO BE THE SAME PROBLEM AS STATED IN RECALL P60/ NHTSA 14V-634. UPON RESEARCHING ON THE WEB, IT IS OBVIOUS THAT MANY OTHERS WITH THE 180AMP ENGINE ARE EXPERIENCING THE SAME ISSUE; HOWEVER, IT IS UNCLEAR AS TO WHY THE RECALL WAS ONLY FOR THE 160AMP. I CAN ONLY PRESUME THAT IT IS BECAUSE THERE ARE LESS OF THE 180AMP ENGINES SOLD. THIS IS AN EXTREMELY DANGEROUS SITUATION!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10958034March 2, 2017
STEERING
2013 DODGE SXT 3.5 AWD W/ 75K MILES. RUBBING NOISE IN THE STEERING COLUMN WHEN TURNING, THOUGHT IT JUST NEEDED TO BE LUBED (HAD THAT DONE AT A NON FCA SERVICE SITE A FEW YEARS EARLIER) HAD IT AT THE DEALER A COUPLE MONTHS AGO AND THEY SAID THE STEERING COLUMN TO RACK JOINT WAS WORN OUT AND ABOUT TO COME APART AND NEEDED TO BE REPLACED. IT WAS REPLACED AT A COST OF $2K IF IT HAD BEEN LEFT FURTHER, THE DEALERSHIP SAID THE STEERING COLUMN WOULD HAVE BEEN DISCONNECTED. IF THIS HAD COMPLETELY COME APART, IT WOULD HAVE RESULTED IN INABILITY TO STEER. THIS WOULD HAVE BEEN INTERESTING TO SAY THE LEAST. OWNED THE CAR SINCE NEW, NOT ABUSED, RACED OR WRECKED. CALLED FCA, THEY SAID THAT THE DEFECTIVE JOINT WAS NOT COVERED UNDER WARRANTY AND THEY HAD NO OTHER COMPLAINTS. THEY OFFERED NO ASSISTANCE AND SAID THAT SINCE IT HAD BEEN PAID, THEY WOULD NOT ASSIST. HAS ANYONE ELSE SEEN THIS? WONDER IF THERE IS A CLASS ACTION, A RECALL OR I JUST GOT A DEFECTIVE PART
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10957658February 28, 2017
ELECTRICAL SYSTEM
WAS DRIVING DODGE CHARGER SXT ON THE HIGHWAY GOING APPROXIMATELY 60 MPH AND HEARD A WHINING NOISE. ALL OF THE LIGHTS ON CONTROL PANEL WENT ON AND OFF AND THERE WAS A SMELL OF BURNING RUBBER. CAR SUDDENLY STOPPED WITH MY PREGNANT WIFE AND 1 YEAR OLD IN THE CAR AND ALMOST CAUSE A MAJOR INCIDENT. CAR WENT COMPLETELY DEAD IN MIDDLE OF HIGHWAY AND WOULDN'T EVEN TURN OVER, BUT LUCKILY CAUSED NO INCIDENT. DEALER SAID IT WAS A FAULTY ALTERNATOR ISSUE THAT COMPLETELY DRAINED BATTERY AS WELL. THERE IS A RECALL P60 ON ALTERNATORS FOR THE MAKE, MODEL, AND YEAR OF THE DODGE CHALLENGER SXT, BUT OUR VEHICLE WASN'T COVERED. THIS COULD HAVE CAUSED A MAJOR INCIDENT. IT DOESN'T SEEM TO BE A COINCIDENCE AND DODGE NEEDS TO ADD ADDITIONAL VEHICLE COVERAGE UNDER THIS RECALL BEFORE A MAJOR INCIDENT HAPPENS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10948494January 30, 2017
ELECTRICAL SYSTEM
ELECTRICAL SYSTEM FAILURE. ENTIRE CAR SHUT DOWN. GIVEN 8 SPEED ELECTRONIC GEAR SHIFT, CAR LOCKED INTO PARK WHILE IN OPERATION. IT WAS JUST DETERMINED THE ALTERNATOR FAILURE WAS THE CAUSE OF THIS TOTAL SYSTEM FAILURE. NO SUPPORT AVAILABLE AT THIS TIME.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10947871January 26, 2017
VEHICLE SPEED CONTROL, ELECTRICAL SYSTEM, ELECTRICAL SYSTEM:ALTERNATOR/GENERATOR/REGULATOR
LOST STEERING AND ACCELERATION WHILE TRAVELING ON THE HIGHWAY. THIS OCCURRED WITHIN MINUTES AFTER THE VEHICLE ENTERED "BATTERY SAVER MODE" AND DISPLAYED THE "BATTERY" ICON ON THE EVIC SCREEN. THIS WAS THE FIRST AND ONLY INDICATION OF A PROBLEM, OTHER THAN THE RADIO NOT WORKING THAT DAY. AFTER PULLING OVER, WAS ABLE TO RESTART THE CAR, EXIT THE HIGHWAY, AND PULL INTO A SERVICE STATION. WHILE ATTEMPTING TO PARK, THE CAR WOULD NOT SHIFT OUT OF DRIVE INTO PARK, NOR WOULD THE CAR SHUT DOWN, UNTIL THE PUSH-BUTTON IGNITION SWITCH WAS HELD DOWN FOR SEVERAL SECONDS. AN ELECTRICAL TEST REVEALED THAT THE ALTERNATOR HAD FAILED, AND THE BATTERY TESTED GOOD. BOTH THE ALTERNATOR AND THE BATTERY ARE THE ORIGINAL FACTORY-INSTALLED PARTS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10946842January 21, 2017
STEERING, STEERING:HYDRAULIC POWER ASSIST SYSTEM
MY ISSUE WITH THE VEHICLE IS THE RACK AND PINION LOCKING UP ON ME WHEN I TURN LEFT. I TOOK IT INTO DODGE AND THEY DIDN'T WANT TO DO ANYTHING WITH IT BECAUSE THE PROBLEM WASN'T HAPPENING AT THE TIME THAT IT WAS BROUGHT INTO THE SHOP, THIS WAS WHEN I HAD WARRANTY THAT I PAID EXTRA FOR AND EVERYTHING. AFTER IT GOT WORSE, I LOST CONTROL OF IT MAKING A LEFT AND I HIT A CURB, WHICH CAUSED ME TO HAVE TO GET A NEW TIRE. AS I AM DRIVING TO CLASS OR WORK, I GO TO MAKE MY REGULAR LEFT AND MY CAR KEEPS LOCKING UP AS I TURN SO I HAVE TO FORCE IT OUT OF THE LEFT TURN. I WOULD GET THE PROBLEM FIXED, BUT THE ISSUE WITH THIS IS THAT IT IS OVER $1000 TO GET FIXED. NOW MY MOTHER DRIVES MY CAR SOMETIMES, AND SHE HAS A PROBLEM WITH DRIVING MY CAR BECAUSE OF THIS, SO SHE DOES NOT DRIVE IT ANYMORE. THIS ISSUE COULD BE A PROBLEM FOR SOMEONE ELSE BECAUSE IT CAN LOCK UP AND CAUSE A BAD ACCIDENT, KILL OR SERIOUSLY INJURE SOMEONE. THIS PROBLEM SHOULD NOT BE HAPPENING CONSIDERING HOW NEW THE VEHICLE IS AND I THINK THEY SHOULD BE INVESTIGATE BECAUSE THEY DIDN'T FIX IT DURING WARRANTY BECAUSE THE ISSUE WAS NOT CONSISTENT. BASED ON FORUMS, I ALSO SEE OTHER PEOPLE HAVE A SIMILAR PROBLEM. NOW IT IS EVERY TIME I TURN ON THE CAR IT LOCKS UP WHEN I TURN LEFT, IT IS VERY UNSAFE.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10945915January 18, 2017
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2013 DODGE CHARGER. THE CONTACT STATED THAT WHILE DRIVING AT 55 MPH, THE BATTERY SAVER MODE LIGHT ILLUMINATED AND SEVERAL AXILLARY FUNCTIONS LIKE THE RADIO AND HEADLIGHTS SHUT OFF. THE VEHICLE WAS SEEN BY AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE ALTERNATOR NEEDED TO BE REPLACED AND WAS NOT PART OF NHTSA CAMPAIGN NUMBER: 14V634000 (ELECTRICAL SYSTEM) BUT NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 70,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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