Dodge Avenger Complaints

3,172 consumer complaints on file.

#11128033September 7, 2018
UNKNOWN OR OTHER
HEATER WILL ONLY BLOW COLD AIR. AT FIRST THE HEATER WOULD BLOW HOT AIR ON ONLY THE DRIVER SIDE. I TOOK MY CAR TO THE DODGE DEALERSHIP IN JAN 2018 TO FIX. THEY FLUSHED THE SYSTEM AND REPLACED THE DOOR ACTUATORS. AFTER THIS IT BLEW WARM AIR ON THE PASSENGER SIDE BUT ONLY LASTED FOR A FEW WEEKS. THE CAR WILL NOW ONLY BLOW COLD AIR ON BOTH SIDES. I TOOK MY CAR BACK TO THE DODGE DEALERSHIP RECENTLY AND THEY'RE NOW SAYING WE'LL NEED TO REPLACE THE RADIATOR, RADIATOR CAP, RESERVOIR, ENGINE OIL COOLER, THERMOSTAT, AND HEATER CORE WHICH WILL COST ME $2700. NOTHING WAS DONE WRONG ON MY SIDE AND THIS IS SIMPLY A MANUFACTURE DEFECT AS THE DEALERSHIP HAS TOLD ME THIS HAPPENS ALL THE TIME WITH AVENGERS AND THERE'RE HUNDREDS OF PEOPLE ONLINE IN FORUMS SAYING THE EXACT SAME THING HAPPENED TO THEIR DODGE AVENGER. MY CAR HAS ONLY 81K MILES AND HAS BEEN WELL TAKEN CARE OF. CHRYSLER REFUSES TO ACKNOWLEDGE THIS AS A DEFECT WHEN THEY NEED TO STEP UP AND DO A RECALL. I PAID OVER $200 IN JAN 2018 FOR FLUSHING THE SYSTEM AND DOOR ACTUATORS. I PAID $103.96 TODAY FOR THE DIAGNOSIS. THEY QUOTED ME $2700 FOR REPLACING THE PARTS MENTIONED ABOVE. THAT WORK HASN'T BEEN DONE YET.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11124276September 4, 2018
ELECTRICAL SYSTEM, SEAT BELTS, SEATS
DRIVERS SEATBELT DOESN'T STAY LOCKED. IT COMES UNDONE. DRIVER'S SEAT DOEST MOVE UP OR DOWN ANYMORE AND TIRE SENSOR NEVER GOES OFF. EVEN AFTER NEW TIRES PUT ON.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11124100September 3, 2018
SEATS
IMPORTANT NOTE : MY WIFE'S VEHICLE WAS NEVER INVOLVED IN AN ACCIDENT. THE ACTIVE HEAD RESTRAINT ON THE VEHICLE DECIDED TO SPONTANEOUSLY DEPLOY. WE ARE NOT SURE WHEN IT HAPPENED, BUT THANK GOD IT WASN'T WHILE SHE WAS DRIVING WITH THE VEHICLE IN MOTION. THE FORCE OF THE HEADREST OPENING APPEARS TO HAVE BROKEN SOME PLASTIC RETAINER PIECES, AND NOW WE ARE FACED WITH REPLACING THE HEADREST. I CALLED THE DEALERSHIP TO BE SURE THERE WERE NO SAFETY RECALLS, AND WAS INFORMED THERE WERE NOT. I ASKED IF THEY WOULD REPLACE A FAULTY SAFETY DEVICE THAT DECIDED TO MALFUNCTION AND WAS TOLD THAT THE ONLY WARRANTY WE HAD ON THE VEHICLE WAS FOR POWERTRAIN AND THEREFORE, THIS WOULD NOT BE A COVERED ISSUE. WE WERE THEN TOLD THE COST TO REPLACE THE DEFECTIVE HEADREST WOULD BE $625 PLUS TAX FOR THE PART ALONE! I ASKED FOR THE AREA REPRESENTATIVE'S NAME AND CONTACT INFORMATION AND THEY WERE ONLY ABLE TO PROVIDE ME WITH A NAME. I CALLED JIM BROWN DODGE IN TAMPA AND THEY REFUSED TO PROVIDE ME WITH THE INFORMATION AND THEY REFUSED TO TAKE MY INFORMATION TO RELAY TO THEM. I CALLED THE CUSTOMER SERVICE NUMBER FOR DODGE AND THEY REFUSED TO DO ANYTHING AS WELL, SAYING IT WAS NOT A COVERED PART. THE SERVICE MANAGER AT JIM BROWN TOLD ME HE SEES THIS 5-6 TIMES PER YEAR. WHY ARE CUSTOMERS BEING CHARGED FOR REPLACEMENTS OF SAFETY DEVICES THAT ARE FAILING? FURTHERMORE, IF THE HEADREST IS DEPLOYING WITH SUCH FORCE AS TO BREAK THE PARTS INSIDE, WHAT WOULD HAVE HAPPENED IF MY WIFE HAD BEEN DRIVING AT THE TIME?!?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11124191September 3, 2018
AIR BAGS
"TAKATA RECALL" LA LUZ DE LA BOLSA DE AIRE SE ENCENDIO Y SONO MIENTRAS IBA MANEJANDO EN UNA CALLE DE MI CIUDAD Y AUN ES FECHA QUE SIGUE ASI. ESTO SUCEDIO HACE UN ANO Y MEDIO. FUI A LA AGENCIA DODGE Y SE ME INFORMO QUE NO HA SIDO LLAMADO PARA REVISION. AUN ESTOY PENDIENTE QUE SE ME AVISE PARA CUANDO.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11123942September 1, 2018
AIR BAGS
THE PASSENGER HEADREST DEPLOYED/ SNAPPED FORWARD ON ITS OWN WHILE DRIVING. THERE WAS NO PASSENGER, THEREFORE NO INJURY. I HAD THIS VEHICLE AT DODGE LIBERTY IN RAPID CITY, SD LAST WEEK AND REQUESTED THIS BE CHECKED, THE TECHNICIAN THAT CHECKED IT SAID HE "HAD NO IDEA, STATED IT LOOKS LIKE THE PLASTIC BROKE" WHEN I GOT HOME I CALLED THE DEALER BACK AND SPOKE TO THE PARTS DEPARTMENT, HE SAID, "I HAVE SEEN THIS BEFORE AND THAT THE PART WOULD COST $454. IS THERE A RECALL OF ANY KIND BY CHRYSLER?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11123049August 28, 2018
AIR BAGS, SEATS
WHILE SITTING IN THE STATIONARY VEHICLE THE DRIVER SIDE ACTIVE HEADREST DEPLOYED WITH OUT BEING IN A COLLISION.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11121712August 22, 2018
AIR BAGS, SEAT BELTS, SEATS
TL* THE CONTACT OWNS A 2013 DODGE AVENGER. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 16V668000 (SEAT BELTS, AIR BAGS) AND 17V640000 (SEATS, AIR BAGS). THE CONTACT WAS UNABLE TO GET THE RECALL REPAIRS COMPLETED DUE TO LACK OF COMMUNICATION FROM THE MANUFACTURER. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER WAS NOT CONTACTED. THE MANUFACTURER STATED THAT PARTS WERE UNAVAILABLE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WOULD BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11121529August 21, 2018
ENGINE, VEHICLE SPEED CONTROL, UNKNOWN OR OTHER
HORN KEEPS GOING OFF AND ON WHILE DRIVING, WHILE PARKED OR TURNING CAR OFF. WHILE DRIVING VEHICLE HAD LOSS OF POWER AND STALLED THE SAME DAY THAT HORN WAS GOING OFF. WAS DRIVING ON THE STREET AT 30 MPH WHEN VEHICLE LOST POWER AND THE STALLED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11121338August 21, 2018
VISIBILITY/WIPER
I BOUGHT THE CAR USED AND HAVE HAD IT FOR ABOUT 9 MONTHS. EVERYTHING WAS WORKING FINE, WE KEEP REGULAR VEHICLE MAINTENANCE AND THE HEAT STOPS WORKING THE IN THE CAR ENTIRELY. THE VENTS BLOW COOL AIR NO MATTER THE SETTING WHICH MEANS THE WIDOWS DO NOT DEFROST AT ALL. THIS IS DANGEROUS IN THE WINTER TIME CONSIDERING I CANNOT SEE. I HAVE SEEN NUMEROUS PEOPLE COMPLAIN ABOUT THE EXACT SAME PROBLEM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11120868August 19, 2018
VISIBILITY/WIPER
NO HEAT ON PASSENGER SIDE OF VEHICLE, CAUSING NO CLEARING OF WINDOWS ON PASSENGER SIDE OF VEHICLE, MAKING IT UNSAFE TO DRIVE
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11120913August 19, 2018
UNKNOWN OR OTHER
HEATER CORE PLUGGED DUE TO METAL FLAKES CLOGGING IT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11120603August 17, 2018
UNKNOWN OR OTHER
LOUD NOISE OR TICKING BURNING SMOKING BLOW OUT ON BRIDGE MONTHS PRIOR HAD TO MANUALLY SHIFT MY CAR INTO ITS GRINDING GEARS
Crash:
Yes
Fire:
Yes
Injuries:
6
Deaths:
0
#11120617August 17, 2018
ENGINE
TL* THE CONTACT OWNS A 2012 DODGE AVENGER. WHILE DRIVING 60 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT STATED THAT THE CHECK ENGINE INDICATOR ILLUMINATED AFTER THE VEHICLE STALLED. THE CONTACT WAS ABLE TO RESTART THE VEHICLE. THE VEHICLE WAS TAKEN TO JACKSONVILLE CHRYSLER DODGE JEEP RAM ARLINGTON (9600 ATLANTIC BLVD, JACKSONVILLE, FL 32225, (877) 677-5782), BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE VIN AND FAILURE MILEAGE WERE UNKNOWN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11120488August 16, 2018
ELECTRONIC STABILITY CONTROL (ESC), ENGINE, VEHICLE SPEED CONTROL
THE FOLLOWING THREE WARNING LIGHTS HAVE STARTED TO COME ON INTERMITTENTLY; 1) MALFUNCTION INDICATOR LIGHT (MIL); 2) ELECTRONIC THROTTLE CONTROL (ETC); AND 3) ELECTRONIC STABILITY CONTROL (ESC). THE MALFUNCTION AND ESC LIGHTS WERE THE FIRST WARNING LIGHTS TO COME ON. THE LIGHTS HAVE ACTIVATED WHILE I AM DRIVING ON DRY PAYMENT WITHOUT ANY HAZARDOUS CONDITIONS PRESENT. THE ETC WARNING LIGHT NOW COMES ON TOO. I HAVE NOTICED THAT THE CAR SEEMS TO STALL WHEN I PUT IT IN DRIVE. TAKE OFF IS SLOW. IT TAKES ME SEVERAL BLOCKS OF DRIVING TO REACH 30 MPH. THE CAR WILL ALSO FEEL AS IF IT LUNGED BUT RESUME A SLOW PACE. TAKE OFF IS EXTREMELY SLOW WHEN I STOP FOR TRAFFIC LIGHTS. THE ENGINE SEEMS TO BE LOSING PRESSURE. I HAVE MAINTAINED THE RECOMMENDED OIL CHANGE SCHEDULE. THE AFOREMENTIONED CONDITIONS REPRESENTS A SAFETY HAZARD. I FOUND RECALL # N52 ONLINE WHICH APPEARS TO BE FOR ENGINE STALL AND THE LOSS OF ENGINE PRESSURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11120199August 15, 2018
UNKNOWN OR OTHER
HEAT WENT OUT ON PASSENGER SIDE. NOTHING SPECIFIC TRIGGERED IT. STARTED AROUND THIS TIME IN AUGUST 2017. BLOWER WORKS, AC WORKS JUST 0 HEAT!!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11119332August 11, 2018
ELECTRONIC STABILITY CONTROL (ESC), VEHICLE SPEED CONTROL
FOR MONTHS NOW MY CAR KEEPS STALLING I HAVE 62,000 MILES. I WILL BE AT A STOP LIGHT AND CAR WILL STALL. IT WILL START BACK UP AND THEN STALL AGAIN. I TOOK IT TO THE DEALER AND THEY COULD NOT REPLICATE AND SAID NOTHING APPEARED IN THE CODES AS THERE WERE NO ISSUES. I CONTACTED CHRYSLER AND THEY CLAIM THEY DIDN'T KNOW WHAT THE ISSUE WAS AND THAT THEY RELY ON THE DEALERS TO DIAGNOSE. TODAY MY CAR STALLED AGAIN I WAS ABLE TO GET HOME AND I SHUT IT OFF AND STARTED BACK UP AGAIN WHILE RECORDING IT ON MY PHONE WHEN THE ENGINE STALLED MY ELECTRONIC THROTTLE WARNING LIGHT AND CHECK ENGINE LIGHT BOTH CAME ON AND THE OFF. THIS IS VERY DANGEROUS AND WOULD LIKE YOU TO PLEASE DOCUMENT AND LET CHRYSLER KNOW THIS IS A SAFETY ISSUE. I'VE READ MANY INSTANCES ONLINE OF THIS HAPPENING AND CONSUMERS REPLACING THE ETC JUST TO HAVE IT ACT UP AGAIN. THE COST TO REPAIR IS SOMEWHERE AROUND 400-800 DOLLARS. AT 62K I FEEL THAT THEY PUT A VEHICLE ON THE MARKET AND NOW SHOULD HAVE ENOUGH COMPLAINTS FROM THE CONSUMER TO INVESTIGATE AND ISSUE A RECALL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11118914August 10, 2018
ELECTRICAL SYSTEM, POWER TRAIN, VISIBILITY/WIPER
I HAVE BEEN HAVING ISSUES WITH MY HORN SOUNDING WHILE DRIVING AND TOOK IT TO THE DEALERSHIP AND THEY COULD NOT DIAGNOSE THE PROBLEM. THE HORN CONTINUED TO SOUND WHILE DRIVING AT DIFFERENT TIMES WITHOUT WARNING AND ON AUGUST 1, 2018 I WAS DRIVING AND IT WAS RAINING AND MY HORN STARTED SOUNDING AND I HAD MY WINDSHIELD WIPERS ON AT THE TIME AND WHEN THE HORN SOUNDED THE WIPERS STOPPED WORKING FOR A FEW SECONDS AND WHEN THE HORN STOPPED SOUNDING THE WIPERS BEGAN WORKING AGAIN. I WAS DRIVING ON A CITY STREET AT THE TIME.I TOOK THE CAR BACK TO THE DEALERSHIP AND THEY KEPT IF FOR SEVERAL DAYS AND THEN DIAGNOSED THE ISSUE AS TOTAL INTEGRATED POWER MODULE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11118719August 9, 2018
UNKNOWN OR OTHER
HEATER CORE LEAKING ABOVE GAS PEDAL. THIS IS THE THIRD TIME IT'S GOING TO NEED TO BE REPLACED SINCE OWNING THE VEHICLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11118226August 7, 2018
SERVICE BRAKES, ENGINE
MY DODGE AVENGER RECENTLY STARTED STALLING/SHUTTING DOWN WHILE IN MOTION. IT HAS HAPPENED 4 TIMES IN THE LAST 3 MONTHS. I LOOSE ALL POWER TO THE STEERING WHEEL AND BRAKES, I CANNOT CONTROL THE CAR. THANKFULLY THIS HAS ONLY HAPPENED ON LOCAL ROADS. I AM TERRIFIED IF IT HAPPENS WHILE I AM ON THE HIGHWAY WHICH I TRAVEL EVERYDAY ON MY WAY TO WORK AND BACK.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11118290August 7, 2018
SEATS
PASSENGER SIDE HEADREST SPLIT.OPEN BUT WAS NEVER IN AN ACCIDENT. CAR WAS IN MOTION AT THE TIME BUT NO ONE WAS IN PASSENGER SEAT. CAN NOT GET HEADREST TO PUSH BACK CLOSED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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