Chrysler Voyager Complaints (2002)

89 consumer complaints on file.

#10147950January 17, 2006
SERVICE BRAKES, HYDRAULIC
THE REAR BRAKES (BOTH) OF MY 2002 VOYAGER FAILED - WAS MAKING LOUD MECHANICAL NOISE, WHEN THE PARKING BRAKE IS RELEASED IT DID NOT RELEASE THE BRAKE (THE CAR WILL NOT MOVE FOR FEW MINUTES), MAKE LOUD NOISE WHILE BRAKING. THE DEALER TOLD ME ICE AND WATER GOT INSIDE THE BRAKE DRUMS AND FROZEN THE PADS, EVENTUALLY THE WHOLE BRAKE SYSTEM FAILED. THERE IS SERVICE BULLETIN #05-003-05 WHICH EXACTLY DESCRIBED THE PROBLEM AND HOW TO FIX IT. THE PLATE-REAR DRUM BRAKE (2), SHOE KIT, CYLINDER, FLUID, AND DRUMS WERE REPLACED AT A COST OF $627.16 INCLUDING LABOR AND TAXES. I BELIEVE THIS PROBLEM SHOULD BE CONSIDERED SERIOUS AND BE A 'RECALL' SO THAT THE PROBLEM IS FIXED FREE OF CHARGE TO THE CUSTOMER. I CALLED CHRYSLER AT 800 992 1997 TO CLAIM REIMBURSEMENT FOR THE REPAIR WORK. THE CHRYSLER AGENT TOLD ME THAT THE VEHICLE IS OUT OF WARRANTY FOR A LONG TIME THERE WILL NOT BE ANY ASSISTANCE. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10137576September 26, 2005
AIR BAGS:FRONTAL:SENSOR/CONTROL MODULE
THE "CLOCK SPRING" (PART OF THE AIR BAG SYSTEM), HAS FAILED TWICE IN 46,000 MILES. THE VEHICLE HAS NEVER BEEN IN ANY TYPE OF ACCIDENT, OR SUSTAINED ANY TYPE OF DAMAGE (IE, WATER RELATED DAMAGE). THE FIRST FAILURE WAS REPAIRED UNDER WARRANTY, THE SECOND REPAIR THE DEALER CHARGED FOR. AS THIS IS A SAFETY FUNCTION, AND THE OCCUPANTS ARE EXPOSED TO RISK DURING FAILURE, I BELIEVE TWO FAILURES IN 46,000 MILES IS UNACCEPTABLE AND IS A DESIGN OR MANUFACTURING DEFECT. I REQUEST THAT THE NHTSA INITIATE AN INVESTIGATION, AND IF THIS DEFECT IS PREVALENT, ISSUE A RECALL NOTICE. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10132862August 15, 2005
POWER TRAIN:AUTOMATIC TRANSMISSION
VAN MADE RATTLING NOISE WHEN IN GEAR. VAN LATER MADE WHINING NOISE. DEALER REPLACED TORQUE CONVERTER AND FLEX PLATE. AFTER LOSING USE OF VAN FOR 4 DAYS, THE NEXT DAY, THE WHINING NOISE RECURRED. THE SECOND DAY AFTER I HAD IT BACK, IN ADDITION TO WHINING NOISE, AUTOMATIC TRANSMISSION FAILED. IT ONLY MOVED THROUGH FIRST, SECOND, MAYBE THIRD GEAR. ENGINE REVS WHEN IT'S TRYING TO SHIFT GEARS. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10133432August 12, 2005
STEERING:LINKAGES:TIE ROD ASSEMBLY
2002 CHRYSLER VOYAGER TIE ROD FELL OFF OF THE RACK AND PINION WHILE THE VEHICLE WAS IN MOTION. *MR THE TIE ROD FELL OFF AFTER SEVERAL ATTEMPTS TO REPAIR THE PROBLEM. *SC
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10125909June 20, 2005
POWER TRAIN:AUTOMATIC TRANSMISSION, POWER TRAIN:AXLE ASSEMBLY
DT: WHEN BRAKING OR MAKING A TURN VEHICLE WILL LUNGE FORWARD WITH THE TRANSMISSION ,AND WHEN BACKING OUT OR DRIVEING FORWARD IT WILL LOSS POWER AT A HIGHER SPEED LIKE MERGING TO GET ON THE HIGHWAY. THE FIRST TIME REPLACED PARTS, AND SECOND TIME REPLACED TRANS AXLE. BUT STILL HAVING SAME PROBLEMS. DID SOME DIGNOSTIC ON IT THE THIRD TIME. VEHICLE IS IN THE SHOP AGAIN. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10120080May 6, 2005
EXTERIOR LIGHTING:TAIL LIGHTS
CONSUMERS STATES: LIGHT FIXTURE IN THE BACK ON DRIVER'S SIDE HAS BEEN ON, HOWEVER,BOTH BACK TAIL LIGHTS KEEP FALLING OUT, HAVE TO KEEP PUSHING BACK IN.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10115118March 10, 2005
TIRES, AIR BAGS:FRONTAL
CHRYSLER VOYAGER 2002, FAILURE OF AIRBAGS TO DEPLOY. *BF THE CONSUMERS WIFE LOST CONTROL OF THE VEHICLE WHEN SHE SLID ON A SLICK ROAD SURFACE AND REAR ENDED ANOTHER VEHICLE. THE CONSUMER STATED AFTER HAVING THE TIRES ROTATED ON A REGULAR SCHEDULE BASIS, IT WAS DISCOVERED THE TIRES WERE BALD WHICH CAUSED THE CONSUMER TO SKID SUCH FAR DISTANCE. PRIOR TO THE ACCIDENT ALMOST EVERY MONTH THE TIRES WORE DOWN VERY QUICKLY AND CONSTANTLY NEEDED AIR. *JB
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10113645March 8, 2005
POWER TRAIN:AUTOMATIC TRANSMISSION
WHILE AT A STOP TRANSMISSION CAUSED THE VEHICLE TO JERK FORWARD. DEALERSHIP WAS NOTIFIED, BUT DID NOT RESOLVE THE PROBLEM. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10112737March 8, 2005
AIR BAGS:FRONTAL:SENSOR/CONTROL MODULE
THE AIR BAG INDICATOR IS LIT ON MY DASH BOARD. THE PASSENGER RESTRAINT SYSTEM SHOULD BE PROBLEM FREE FOR THE LIFE OF THE AUTO. THE DEALER SAYS HE IS NOT SURE OF THE FAILURE WITH OUT DISMANTLING THE DASH BOARD AT GREAT COSTS. THIS IS LIKE A SEAT BELT FAILING.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10111374March 8, 2005
ELECTRICAL SYSTEM
THE FRONT HEADLIGHT WAS FLASHING ON AND OFF WHILE PARKED IN A PARKING LOT (VEHICLE IS NOT EQUIP WITH AN ALARM SYSTEM). CONSUMER REMOVED THE NEGATIVE CABLE FROM THE BATTERY POST. THE CONSUMER RECONNECTED THE NEGATIVE CABLE WITHIN 5 MINUTES THE HEADLIGHT WENT OUT AND WORK NORMAL. THE DEALER WAS NOTIFIED. *JB *TC
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10107724January 22, 2005
STEERING:RACK AND PINION
RACK AND PINION FAILED AND WAS REPLACED WITH LESS THEN 60,000 MILES. THIS IS WAY TO EARLY AND NEEDS TO BE DETERMINED IF THIS IS A COMMON PROBLEM OR AM I JUST UNLUCKY. THERE WAS NO INCIDENT JUST REPAIR EXPENSE SINCE IT WAS FIXED BEFORE COMPLETE FAILURE. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10104526December 26, 2004
AIR BAGS:FRONTAL:SENSOR/CONTROL MODULE
THE AIR BAG LIGHT CAME ON FIRST TIME IN MARCH 2003. THE DEALER REPAIRED IT. ABOUT A YEAR LATER FEB 2004 THE LIGHT CAME ON AGAIN. THE DEALER SAID I NEED TO PAY FOR A DIAGNOSTIC TEST AND POSSIBLY PAY FOR THE PART AND REPAIR SERVICE. HE DIDN'T THINK MY EXTENDED WARRANTY WOULD COVER IT. I ALSO EMAILED CHRYSLER AND THEY TALKED TO THE DEALER AND TOLD ME I WOULD HAVE TO PAY TO FIX IT. I DON'T HAVE THE MONEY TO REPAIR IT, NOR DO I THINK I AM RESPONSSIBLE FOR THE REPAIR. MANUFACTURER'S DEFECT! THAT'S SORT OF LIKE YOUR SEAT BELT NOT WORKING. SAFTEY ISSUES. SHOULDN'T WEAR OUT. WHY HASN'T CHRYSLER PUT OUT A SERVICE BULLITIN??? I'VE READ MANY COMPLAINTS REGARDING THE SAME PROBLEM. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10100603November 27, 2004
SUSPENSION:FRONT:MACPHERSON STRUT, SUSPENSION, STEERING
"SHIMMY" IN THE FRONT END. LOSS OF CONTROL WOULD BE POSSIBLE. STRUT MOUNT IS BAD AND SO ARE SWAY BAR LINKS. REPAIR IS NOT YET MADE. OLD PARTS WILL BE REQUESTED. [XXX] *JS INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10099883November 12, 2004
POWER TRAIN:AUTOMATIC TRANSMISSION
CONSUMER TOOK VEHICLE TO DEALER ON 5 SEPARATE OCCASSIONS REGARDING TRANSMISSION FAILURE. TRANSMISSION WAS SERVICED AND ADJUSTED. HOWEVER, THE DEFECT RECURREDE. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10099404November 4, 2004
AIR BAGS:FRONTAL:SENSOR/CONTROL MODULE
CONSUMER STATES THAT THE AIR BAG LIGHT STAYS ON WHETHER THE VEHICLE IS UNDER OPERATION OR NOT. THE VEHICLE IS AT A DODGE DEALERSHIP UNDER INVESTIGATION. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10095493October 6, 2004
CHILD SEAT
CHILD SAFETY SEAT FAILURE, RECLINE ADJUSTERS BROKEN OFF. *BF THE CONSUMER BELIEVED THE SEAT WAS INVOLVED IN A CRASH OR MIS-USED. (MODEL/235109 P2) *SC *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10087973August 16, 2004
AIR BAGS:FRONTAL
WHILE DRIVING 30 MPH, THE VEHICLE WAS INVOLVED IN A FRONTAL COLLISION. BOTH FRONTAL AIR BAGS FAILED TO DEPLOY. THERE WERE NO INJURIES. THE VEHICLE WAS TOWED TO THE DEALER FOR INSPECTION. PLEASE PROVIDE FURTHER DETAILS. *JB
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10087808August 12, 2004
SEATS:FRONT ASSEMBLY:RECLINER
WHILE DRIVING 35 MPH, THE DRIVER'S SEAT COLLAPSED UNEXPECTEDLY. THE DRIVER WAS ABLE TO MAINTAIN CONTROL OF THE VEHICLE AND DROVE IT HOME. PLEASE PROVIDE ADDITIONAL DETAILS. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10064642April 29, 2004
SERVICE BRAKES, HYDRAULIC, SUSPENSION:REAR
CONSUMER STATED THAT WHILE DRIVING IN INCLEMENT WEATHER, THE BACK END OF THE VEHICLE LOCKED UP. THIS ALMOST RESULTED IN A COLLISION. THE CONSUMER TOOK VEHICLE TO THE DEALER AND THEY KEPT IT FOR APPROXIMATELY 10 DAYS. THE DEALER TOLD CONSUMER THAT THEY PUT A RETAINER PLATE ON THE VEHICLE. WHEN THIS PROBLEM HAPPENED THE SECOND TIME, THE DEALER TOLD CONSUMER THAT THEY COULD NOT REPRODUCE THE PROBLEM AND THAT THIS WAS A SEASONAL PROBLEM WHICH WOULD NOT HAPPENED ALL THE TIME. *AK *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10063492March 18, 2004
AIR BAGS:FRONTAL
WHILE DRIVING 20 MPH DUAL AIRBAGS DEPLOYED INADVERTENTLY. DRIVER SUSTAINED SEVERE NECK INJURIES. *AK
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0

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