Chrysler Voyager Complaints (2002)
89 consumer complaints on file.
- #10242243September 15, 2008AIR BAGS
THE CLOCK SPRING IN MY VOYAGER IS FAILING. THE HORN NO LONGER WORKS AND THE AIRBAG LIGHT GOES ON AND OFF INTERMITTENTLY. CHRYSLER HAS RECALLED THIS MINIVAN BEFORE BUT DID NOT EXTEND THE RECALL TO THE 2002 YEAR. I AM CONCERNED THAT I COULD BE IN AN ACCIDENT AND THE AIRBAG WOULD NOT DEPLOY. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10236376July 30, 2008POWER TRAIN:AUTOMATIC TRANSMISSION, SUSPENSION:REAR, SEAT BELTS, CHILD SEAT:HARNESS/CROTCH BUCKLE
HAD VEHICLE 3 WKS,1ST PROBLEM TOOK IT BACK TO DEALER IN PITTSBURGH, KS. THE SWAY BAR BUSHING WAS WORE OUT. 2ND PROBLEM WAS DRIVING DOWN HIGHWAY, VEHICLE WOULD NOT ACCELERATE, STOPPED MOVING COMPLETELY. TOOK TO DEALER AGAIN. WARRANTY RAN OUT ON TRANSMISSION AT 70,000, THERE WERE ONLY 73,000 MILES, WOULD FIX FOR 3,200. TOOK TO MECHANIC, IN STOCKTON, MO. FIXED FOR 1,000. THE PLANETARIUM WELD HAD BUSTED, HE INFORMED ME THAT IT IS A VERY COMMON PROBLEM. 3RD PROBLEM TOOK NEPHEW HOME WHEN I WENT TO UNBUCKLE HIS SEAT BEAT, THE LATCH AND ALL COME UP OUT OF SEAT,, VERY SCARY, COULD HAVE BEEN IS ACCIDENT..HAD NOT YET TOOK TO DEALER. JUST HAPPENED ONE DAY AGO. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10232302June 25, 2008SERVICE BRAKES, HYDRAULIC
TL*THE CONTACT OWNS A 2002 CHRYSLER VOYAGER. WHILE DRIVING APPROXIMATELY 60 MPH, THE BRAKE SYSTEM SPONTANEOUSLY FAILED. THE CONTACT HAD TO APPLY TREMENDOUS PRESSURE TO THE BRAKE PEDAL IN ORDER FOR THE BRAKES TO FUNCTION. SHE TOOK HER VEHICLE TO THE DEALER ON SEVERAL OCCASIONS AND THEY CLEANED THE BRAKE PADS WITH THE AIR LINE BLOWER, ADDED SWAY BAR LINKS, AND REPLACED THE BRAKE SHOES AND DRUMS. SHORTLY AFTER THE REPAIRS WERE MADE, THE BRAKES FAILED AGAIN WHILE DRIVING. THE DEALER STATED THAT HER FAILURE WAS AN ISOLATED ISSUE. THE MANUFACTURER STATED THAT HER VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN ID NUMBER 06E022000 (SERVICE BRAKES, HYDRAULIC); THEREFORE, THE CONTACT WOULD BE RESPONSIBLE FOR THE REPAIR COSTS. THE FAILURE MILEAGE WAS 35,000 AND CURRENT MILEAGE WAS 85,000.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10227155May 9, 2008STEERING
2002 CHRYSLER VOYAGER RACK & PINION DEFECT. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10206906October 25, 2007POWER TRAIN:AUTOMATIC TRANSMISSION, SERVICE BRAKES, HYDRAULIC, AIR BAGS:FRONTAL
TL*THE CONTACT OWNS A 2002 CHRYSLER VOYAGER. SOON AFTER THE VEHICLE WAS PURCHASED, THE AIR BAG LIGHT ILLUMINATED. THE CONTACT TOOK THE VEHICLE TO THE DEALER THREE OR FOUR TIMES REGARDING THIS FAILURE. AFTER REGULARLY SERVICING HER VEHICLE, SHE HAS HAD TO REPLACE THE FRONT AND REAR BRAKES AT 20,000 AND 40,000 MILES. THE DEALER STATED THAT THE BRAKES NEEDED TO BE REPLACED AGAIN AT 70,000 MILES. TWO WEEKS AFTER HER VEHICLE HAD BEEN INSPECTED AND WHILE DRIVING 5 MPH, THE TRANSMISSION SNAPPED IN HALF. THE VEHICLE HAD TO BE PUSHED OFF THE ROAD AND THEN TOWED TO A MECHANIC. THE MECHANIC CONFIRMED THAT THE FRONT AND REAR BRAKES NEEDED TO BE REPLACED AND STATED THAT ANY PART THAT WAS CONTAMINATED BY THE TRANSMISSION FAILURE HAD TO BE REPLACED. THE VEHICLE IS CURRENTLY WITH THE MECHANIC AND REPAIRS CURRENTLY TOTAL $1,400. THE CONTACT IS SCHEDULED TO HAVE ARBITRATION WITH THE DMV. THE PURCHASE DATE AND POWERTRAIN WERE UNKNOWN. THE CURRENT AND FAILURE MILEAGES WERE 77,000.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10201283August 30, 2007SEATS:MID/REAR ASSEMBLY
TL*THE CONTACT OWNS A 2002 CHRYSLER VOYAGER. THE CONTACT'S VEHICLE WAS REAR-ENDED WHILE APPROACHING A RED LIGHT. THE IMPACT PUSHED HER VEHICLE FORWARD AND THE REAR DRIVER SIDE SEAT STRUCK THE CONTACT IN THE BACK OF HER NECK. SHE SUSTAINED NECK INJURIES AND WAS TAKEN TO A LOCAL HOSPITAL. A POLICE REPORT WAS FILED. THE ENTIRE REAR SEAT WAS DAMAGED, BUT REPAIRABLE. THE VEHICLE WAS DRIVEN TO THE CONTACT'S RESIDENCE. THE SPEED AND POWERTRAIN WERE UNKNOWN. THE CURRENT AND FAILURE MILEAGES WERE 125,000.
- Crash:
- Yes
- Fire:
- No
- Injuries:
- 1
- Deaths:
- 0
- #10200427August 22, 2007AIR BAGS:FRONTAL:SENSOR/CONTROL MODULE
TL*THE CONTACT OWNS A 2002 CHRYSLER VOYAGER. THE CONTACT STATED THAT THE AIR BAG LIGHT ILLUMINATED INTERMITTENTLY, BUT NOW REMAINS LIT. THE VEHICLE WAS TAKEN TO THE DEALER AND THEY STATED THAT THE PASSENGER SIDE SENSOR SWITCH WAS DEFECTIVE. THE MECHANIC ALSO STATED THAT THE AIR BAGS WERE INTERCONNECTED, WHICH MEANS WHEN ONE IS NOT WORKING, THE OTHER ALSO DOES NOT WORK. THE ENTIRE AIR BAG UNIT NEEDS TO BE REPLACED. THE VEHICLE WILL BE TAKEN TO THE DEALER IN A COUPLE OF WEEKS FOR THE REPAIR. THE CURRENT MILEAGE WAS 48,200 AND FAILURE MILEAGE WAS 46,000.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10196563July 17, 2007AIR BAGS:FRONTAL:SENSOR/CONTROL MODULE
TL*THE CONTACT OWNS A 2002 CHRYSLER VOYAGER. THE CONTACT STATED THAT THE AIR BAG WARNING LIGHT ILLUMINATED. THE MECHANIC AT THE REPAIR SHOP STATED THAT THE AIR BAG MODULE NEEDED TO BE REPLACED. THE CURRENT MILEAGE IS 44,435 AND FAILURE MILEAGE WAS 40,000.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10195537July 7, 2007POWER TRAIN:AUTOMATIC TRANSMISSION
OWNED 2002CHRYSLER MINI VAN..HAD TO DEPRESS THE BRAKE EXTRA HARD FOR IT TO ENGAGE IN PARK AND IF I'M IN A HURRY AND DIDN'T STEP ON THE BRAKE EXTRA HARD IT WON'T STAY IN PARK. IN FACT ALL OF THE LETTERS WILL HAVE SQUARES AROUND THEM INDICATING IT'S NOT IN PARK. A COUPLE OF TIMES IT STARTED MOVING ON IT'S OWN. LUCKILY I WAS CLOSE BY AND CORRECTED THE PROBLEM. I HAVE BROUGHT IT TO THE ATTENTION OF THE CHRYSLER SERVICE PERSON THAT SERVICES MY CAR, AND I'M TOLD THAT'S THE WAY IT IS. WELL I DON'T THINK SO, IT'S VERY SCARY TO THINK YOUR CAR IS IN PARK AND IT ISN'T. I DON"T KNOW WHAT "OEM" MEANS SO I INDICATED NO. *AK
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10195516July 6, 2007LATCHES/LOCKS/LINKAGES:DOORS:LATCH
LATCH ON REAR DOOR OF A 2002 CHRYSLER VOYAGER STOPPED OPERATING PROPERLY. IT DOES NOT STAYED LATCHED. THE CAR WAS NOT HIT NOR DAMAGED. IT SIMPLY DOES NOT WORK ANYMORE. THE RISK OF IT OPENING WHILE BREAKING IT IS TOO HIGH FOR IT TO FAIL WITHOUT APPARENT REASON. IT MAY LEAD TO INJURIES OR ACCIDENTS IN CARS COMING BEHIND IF SOMETHING FALLS OUT OF THE VAN. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10193902June 21, 2007LATCHES/LOCKS/LINKAGES
TL*THE CONTACT OWNS A 2002 PLYMOUTH VOYAGER. THE CONTACT STATED THAT THE VEHICLE'S LOCKS ARE SUPPOSED TO LOCK WHEN DRIVING OVER 20 MPH. HOWEVER, THE REAR DRIVER SIDE SLIDING DOOR DOES NOT LOCK. THE OTHER LOCKS FUNCTION NORMALLY. THE DEALER STATED THAT THE CYLINOID NEEDED TO BE REPLACED, BUT THE PART IS UNAVAILABLE. THE CURRENT MILEAGE IS 68,000 AND FAILURE MILEAGE WAS 66,000.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10188489April 21, 2007SUSPENSION:FRONT:STABILIZER BAR
CLUNKING FROM FRONT SUSPENSION AND DECREASE IN VEHICLE STABILITY. DIAGNOSED AS FAILURE OF SWAY BAR BUSING. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10186559March 30, 2007STEERING:HYDRAULIC POWER ASSIST SYSTEM
TL* - THE CONTACT OWNS A 2002 CHRYSLER VOYAGER. THERE WAS SAFETY RECALL 04V386000 FOR THE VEHICLE. THE CONTACT WAS TOLD THAT THIS RECALL DID NOT APPLY TO THIS VEHICLE DUE TO THE VIN. HE BELIEVED THAT BECAUSE IT WAS THE SAME PROBLEM THAT FAILED IN THIS VEHICLE AND THE RECALL SHOULD APPLY. WHEN THE CONTACT TURNED THE STEERING WHEEL IT MADE A GROWLING NOISE, AND HE NOTICED THAT IT HAPPENED MOSTLY AT LOWER SPEEDS. WHEN HE ACCELERATED A LITTLE THE NOISE STOPPED. THE CONTACT STATED THAT THIS WAS AN EVERYDAY OCCURRENCE OVER A PERIOD OF MONTHS. THE NOISE WAS NOTICEABLY WORSE DURING THE WINTER. HE HEARD THIS SOUND AT 0-5 MPH AND 5-10 MPH. AT THE END OF JANUARY OR FEBRUARY 2007 HE HAD THE SAFETY RECALL REPAIRS DONE. THE FAILURE MILEAGE WAS 60,000, AND THE CURRENT MILEAGE WAS 63,700. *AK THE CONSUMER PROVIDED COPY OF INVOICE. UPDATE 4/25/07 *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10186328March 27, 2007AIR BAGS:FRONTAL:SENSOR/CONTROL MODULE, STRUCTURE:BODY:HATCHBACK/LIFTGATE, STRUCTURE:BODY:HOOD, EQUIPMENT
I HAVE 2 ISSUES WITH MY 2002 CHRYSLER VOYAGER. THE FIRST IS THE AIR BAG LIGHT FLASHES ON AND OFF. I TOOK IT IN FOR SERVICE AND INFORMED THEM THAT I WAS AWARE OF THE RECALLS ON THE EARLY MODELS. THEY SAID THAT IT WAS NOT UNDER RECALL AND THAT WAS NOT THE PROBLEM. THEY SAID IT WAS FIXED AND ON MY WAY HOME FROM THE DEALER IT STARTED AGAIN. I TOOK IT BACK THE NEXT DAY AND THEY TOLD ME THAT IT WAS WHAT I SUSPECTED BUT IT WOULD COST ME MORE MONEY.(NOW MIND YOU I HAD TOLD THEM WHAT I THOUGHT THE PROBLEM WAS). THEREFORE IT IS NOT FIXED AND I WAS TOLD THAT AS LONG AS THE AIRBAG LIGHT WAS OFF IT WOULD DEPLOY IF IT IS ON IT WILL NOT. THE SECOND ISSUE IS THE RUST! THERE IS A HUGE RUST SPOT ON THE REAR HATCH AND MORE BUBBLES FORMING. THE HOOD IS RUSTING ALSO! *JB
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10169828October 3, 2006SUSPENSION:FRONT:STABILIZER BAR
DT*: THE CONTACT STATED WHILE DRIVING VARIOUS SPEEDS ON ROUGH ROAD CONDITIONS, THERE WAS A BANGING NOISE COMING FROM UNDERNEATH THE VEHICLE. UPON INSPECTION BY A DEALER, IT WAS DETERMINED THE STABILIZER SWAY BAR LINKS AND BUSHINGS NEEDED TO BE REPLACED. AFTER THE REPAIR, THE PROBLEM PERSISTED. THE MANUFACTURER WAS NOTIFIED. UPDATED 11/9/2006 - *NM
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10168499September 18, 2006EQUIPMENT:APPLIANCE:AIR CONDITIONER
DT*: THE CONTACT STATED A WARNING LETTER RECEIVED NOTIFYING THAT MOISTURE FROM THE A/C DUCTS MIGHT ENTER INTO THE RADIO CAUSING A POSSIBLE LEFT REAR SPEAKER FIRE. THE SERVICE DEALER ATTEMPTED TO REMEDY THE SITUATION, BUT A SHORT DISABLED THE RADIO AND CAUSED THE CHECK ENGINE LIGHT TO ILLUMINATE. THE VEHICLE WAS TAKEN TO THE SERVICE DEALER 4 TIMES. THE MANUFACTURER WAS NOT NOTIFIED.*AK
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10157377May 11, 2006POWER TRAIN:AUTOMATIC TRANSMISSION
DT*: THE CONTACT STATED WHILE DRIVING 65 MPH THE ENGINE LIGHT ILLUMINATED. THE VEHICLE STARTED TO JERK AND THEN STALLED. THE VEHICLE WAS TOWED TO THE DEALERSHIP. THEY DETERMINED THE TRANSMISSION NEEDED TO BE REPAIRED OR REPLACED AND REQUIRES FURTHER INSPECTION. THE MANUFACTURER WAS ALERTED.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10154631April 5, 2006AIR BAGS
DT*: THE CONTACT STATED THE AIRBAG LIGHT ILLUMINATED. THE DEALERSHIP WAS UNABLE TO DETERMINE THE PROBLEM, BUT REPLACED THE PASSENGER SIDE SEATBELT IN AN ATTEMPT TO REPAIR. A WEEK LATER, THE AIRBAG LIGHT ILLUMINATED AGAIN AND THE DEALERSHIP WAS UNABLE TO DETERMINE A PROBLEM.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10154120March 27, 2006SERVICE BRAKES, HYDRAULIC
2002 VOYAGER REAR BRAKES FAILED. CONSUMER PULLED OUT OF PARKING LOT AND HEARD A LOUD BANG, CONSUMER THEN FELT LOSS OF CONTROL AND BRAKING DIFFICULTIES. *TS TWO DAYS LATER THE REAR BRAKE SYSTEM WAS REBUILT BY REPLACING THE PLATE - REAR DRUM BRAKE (2), SHOE KIT, CYLINDER, FLUID AND DRUM. THE CONSUMER REQUEST REIMBURSEMENT FOR THE REAR BRAKE SYSTEM BECAUSE THE CONSUMER FEELS THAT THE MANUFACTURER KNEW OF THE PROBLEM BUT FAILED TO NOTIFY HIM. THERE WAS A SERVICE BULLETIN FOR THIS PROBLEM 05-003-05. *NM
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10150139February 13, 2006POWER TRAIN:AUTOMATIC TRANSMISSION:GEAR POSITION INDICATION (PRNDL)
DT*: THE CONTACT STATED WHILE THE VEHICLE IS IN PARK WITHOUT THE KEYS IN THE IGNITION THE VEHICLE GEAR SHIFTER WOULD SHIFT TO ANY GEAR. THE VEHICLE HAS NOT BEEN TO A DEALER FOR INSPECTION OF THE ONGOING PROBLEM. THE MANUFACTURER HAS NOT BEEN ALERTED.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0