Chrysler Town and Country Complaints (1994)

154 consumer complaints on file.

#883329March 19, 2001
TIRES:SIDEWALL
WHILE DRIVING, GOODYEAR TIRE EXPERIENCED BLOWOUT, VEHICLE STARTED WOBBLING, CONSUMER WAS ABLE TO SLOW DOWN AND PULL OFF THE ROAD, BLOWOUT OCCURRED ON THE INSIDE WALL, TIRE HAD 36763 MILES ON IT AT THE TIME, TIRES ARE GOODYEAR INFINITRED, SIZE P205/75R15, DOT 3CHR158. *SLC
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#742514March 15, 2001
POWER TRAIN:AUTOMATIC TRANSMISSION
THIS IS THE SECOND TRANSMISSION ON THIS VEHICLE. FIRST ON PUT IN AT 60000 NOW IT WENT OUT AGAIN AT 90000 MILES. I WAS TOLD BY THE SHOP THAT THIS IS A CHRYSLER DEFECT AS THE SAME THING HAPPEND AS LAST TIME. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#883175March 15, 2001
STRUCTURE:BODY:DOOR
DRIVER AND PASSENGER DOORS ARE CRACKING FROM BODY. DEALER NOTIFIED, AND INFORMED CONSUMER THAT IT WAS NOT COVERED UNDER A RECALL. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#741569February 26, 2001
POWER TRAIN:AUTOMATIC TRANSMISSION, POWER TRAIN:DRIVELINE:DIFFERENTIAL UNIT
SUDDEN ABRUPT TRANSMISSION FAILURE - DIFFERENTIAL PIN CAME LOOSE THROUGH BELL HOUSING OF TRANSMISSION WHILE DRIVING AT 35 MPH. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#559751February 20, 2001
TIRES:TREAD/BELT
PIECES OF THE TIRE ARE PEELING OFF (COOPER LIFELINE CLASSIC II 205X70X15). NLM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#559369February 2, 2001
POWER TRAIN:AUTOMATIC TRANSMISSION
THE VEHICLE ROLLS WHEN PLACED IN REVERSE OR DRIVE, THE CONSUMER HAS TO DEPRESS THE BRAKE UNTIL IT CATCHES TO DRIVE, NOW THE TRANSMISSION DOES NOT CHANGE GEARS. NLM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#559111January 22, 2001
WHEELS:LUGS/NUTS/BOLTS/STUDS
IN THE LAST 6 YEARS, OWNER HAS LOST 5 DECORATIVE CAPS THAT COVER THE LUG NUTS , THE LUG WRENCH SUPPLIED WITH THE VAN DOES NOT GRIP THE REMAINING PORTION OF THE SMALLER LUG NUT, WHICH MAKES IT IMPOSSIBLE TO REMOVE THE WHEEL AND/OR FLAT TIRE FROM THE VEHICLE. CJ
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#878500January 18, 2001
STRUCTURE:BODY:HATCHBACK/LIFTGATE:HINGE AND ATTACHMENTS, STRUCTURE:BODY:TAILGATE
CONSUMER HEARD A BANGING NOISE WHILE DRIVING. PULLED OVER, OPENED LIFTGATE, AND NOTICED RIGHT SIDE STRUT WAS BROKEN, THEN CONSUMER WAS CLOSING LIFTGATE, AND GLASS EXPLODED IN CONSUMER'S FACE. *AK
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#735675November 3, 2000
POWER TRAIN:AUTOMATIC TRANSMISSION
TRANSMISSION WILL NOT ENTER ANY GEAR. TOTAL FAILURE.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#735677November 3, 2000
EQUIPMENT:APPLIANCE:AIR CONDITIONER
EVAPORATOR CORE FAILED, AND REPLACEMENT FAILED AGAIN AFTER 6 MONTHS.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#735215October 26, 2000
POWER TRAIN:AUTOMATIC TRANSMISSION
TRANSMISSION EXHIBITED MANY CONVERTER SHUDDER / LOCKUP SYMPTOMS AT HIGHWAY SPEED; ALSO EXTREME HARSHNESS / BANGING WHEN SHIFTING INTO GEAR PRIOR TO A TOTAL FAILURE ON A HEAVILY TRAVELED 2-LANE RURAL ROAD. AN EXTREME HAZARD WAS CREATED FOR OCCUPANTS AND OTHER MOTORISTS.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#731605September 15, 2000
POWER TRAIN:AUTOMATIC TRANSMISSION
SUDDEN DOWNSHIFT/DECELERATION -TRANSMISSION LOCKED IN 2ND GEAR - TOTAL TRANSMISSION FAILURE REQUIRING $1500 REBUILD. STILL EXHIBITS DELAYED SHIFTING AND SOMETIMES POOR ACCELERATION DUE TO DELAYED DOWNSHIFTS. CHRYSLER'S ONLY COMMENT... THEY CONSIDER ME "IRRESPONSIBLE FOR NOT HAVING BOUGHT THE EXTENDED WARRANTY OFFERED BY THE DEALER AT PURCHASE." (DIRECT QUOTE FROM CHRYSLER CUSTOMER RELATIONS PERSON.)*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#731107September 12, 2000
LATCHES/LOCKS/LINKAGES:HATCHBACK/LIFTGATE:LOCK
AFTER PUSHING THE BUTTON TO OPEN THE REAR HATCH, THE HATCH (DOOR) OPENED. WHILE MY HUSBAND WAS REMOVING BOXES, THE SPRING BROKE AND THE DOOR FELL AND HIT HIM ON THE HEAD. *AK
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#731073September 11, 2000
SEATS:FRONT ASSEMBLY:RECLINER
DRIVERS SEATBACK PRONE TO COLL;AP[SE - SHOULDER BELT ADJUSTMENT HAS A PROTUSION AT ABOUT HEAD HEIGHT ON THE DOOR POST THAT WILL PUNCTURE THE HEAD IN THE EVENT OF A SIDE COLLISION. THIS SHOULD BE PADDED OR RECESSED. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#865224July 11, 2000
VISIBILITY:GLASS, SIDE/REAR
IN WARM WEATHER OF 90 DEGREES OR MORE REAR WINDOW WILL CLUTTER UP WITH TAR . REAR WINDOW SEAL'S TAR IS MELTING ALL AROUND THE WINDOW. DEALER'S ONLY SOLUTION IS TO KEEP CLEANING WINDOW. OWNER IS AFRAID THAT THE WINDOW MAY LEAK OR FALL OUT. *AK *ML
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#864247June 26, 2000
STRUCTURE:BODY:HATCHBACK/LIFTGATE:HINGE AND ATTACHMENTS
RIGHT HAND LIFTGATE SUPPORT ATTACHING BOLTS BROKE, AND THE RIGHT SIDE OF THE LIFTGATE DROPPED DOWN UNDER ITS OWN WEIGTH. THIS CAUSED ONE OF THE LIFTGATE HINGES TO CURL AND BEN OUT OF ALIGNMENT, CONSUMER FELT DEALER SHOULD HAVE REPLACED HINGES WHEN LIFTGATE BOLTS FAILED. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#552745June 22, 2000
VEHICLE SPEED CONTROL
THE CRUISE CONTROL FAILED AFTER 35 TO 40 MINUTES OF DRIVING - CRUISE HEATS UP AND CAUSES TRANSMISSION TO NOT CHANGE FROM LOW GEAR. NLM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#723462June 1, 2000
STEERING:HYDRAULIC POWER ASSIST:PUMP
I HAVE 2 SON-IN-LAWS WHO HAVE HAD SIMILAR FAILURE AND AFTER QUESTIONING SEVERAL DEALER REPAIR FACIITIES THIS APPEARS TO BE A DESIGN DEFAULT. WHEN THE BOLT SHEARS THAT HOLDS THE PULLEY YOU LOSE ALL POWER, COOLING, STEERING CAPABILITY AND HAD I BEEN TRAVELING DOWN I-95 AT THE POSTED SPEED LIMIT I WOULD HAVE SURELY BEEN INVOLVED IN AN ACCIDENT. I CONTACTED CHRYSLER CUSTOMER RELATIONS AT THEIR 1-800 NUMBER AND THEY INFORMED ME THAT THIS WAS NOT A COVERED ITEM IN EXTENDED WARRANTY AND THAT THEY WOULD NOT COVER ANY REPAIRS. CHRYSLER SURELY KNOWS THE REPAIR RATE ON THIS ITEM AND IF THE RATE IS HIGHER THAN NORMAL THEY SHOULD INSPECT TO DETERMINE IF THE BOLT THEY USED WAS SUBSTANDARD. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#860726April 21, 2000
SUSPENSION, ENGINE AND ENGINE COOLING:COOLING SYSTEM, ENGINE AND ENGINE COOLING:ENGINE, POWER TRAIN:AXLE ASSEMBLY, VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM:HEATER CORE, ENGINE AND ENGINE COOLING:COOLING SYSTEM:RADIATOR ASSEMBLY
WOULD BE DRIVING VEHICLE WHEN FRONT END WOULD VIBRATE CONSTANTLY. TOOK TO DEALER & WAS INFORMED BOTH AXLES WERE BENT & MOTOR MOUNTS WERE WORN OUT. MECHANIC REPLACED BOTH AXLES AND MOTOR MOUNTS. ALSO, WATER PUMP/HEATER AND THERMOSTAT WENT OUT AT 30,000 MILES. PROBLEM WITH THE VIBRATION STILL EXISTS. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#860408April 17, 2000
VISIBILITY:GLASS, SIDE/REAR
WHILE DRIVING REAR WINDOW SHATTERED. GLASS BLEW ALL OVER INSIDE OF THE VAN. MANUFACTURER WILL BE NOTIFIED ABOUT THE PROBLEM. PLEASE PROVIDE ANY FURTHER INFORMATION. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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