Chrysler Town and Country Complaints (1999)

362 consumer complaints on file.

#721089April 5, 2000
FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY
CONCERNED ABOUT POTENTIAL OF FIRE PREVIOUS LAW SUIT SETTLED IN REGARDS TO VOYAGER AND TOWN AND COUNTRY FUEL TANK ERUPTED FROM ROAD DEBRIS CONTACTED DEALER NO RESPONSE. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#856243February 4, 2000
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
INTERMITTENTLY WHEN BRAKES ARE DEPRESSED PEDAL GOES TO THE FLOOR, RESULTING IN EXTENDED STOPPING DISTANCE, AND VEHICLE VIBRATION. DEALER HAS INSPECTED VEHICLE SEVERAL TIMES, AND HAS NOT BEEN ABLE TO DUPLICATE THE PROBLEM. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#855424January 24, 2000
SUSPENSION
VEHICLE HAS A VIBRATION IN STEERING COLUMN WHEN ITS DRIVEN AT SPEEDS OF 50 MPH OR FASTER.DLR CANNOT DETERMINE CAUSE, AND CANNOT FIX DEFECT AFTER 10 ATTEMPTS.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#717649January 21, 2000
SEATS:FRONT ASSEMBLY:SEAT HEATER/COOLER
THE ELECTRICAL HEATING OF THE LEATHER COVERED SEATS WAS BEING USED DUE TO COLD WINTER CLIMATE. THE PASSENGER WAS DROPPED OFF BUT THE SEAT HEATING WAS LEFT IN THE ON POSITION. WHILE DRIVING DOWN THE ROAD, A BURNING ODOR WAS NOTICED, THEN SPARKS AND THE LEATHER COVER AND PADDING IGNITED. WHILE STOPPING THE VEHICLE TO EXTINGUISH THE FLAMES, A HOLE THE SIZE OF A QUARTER WAS BURNED INTO THE SEAT BACK.THE BURN HOLE EXISTS IN THE MIDDLE OF THE SEAT BACK IN THE THREADED SEAM. SMOKE DAMAGE EXISTS ON THE UPPER PORTION OF THE SEAT BACK. THE HEATED SEAT HAS STOPPED WORKING. *AK
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#855015January 14, 2000
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
WHEN THE BRAKES WERE APPLIED PEDAL WENT TO THE FLOOR, RESULTING IN EXTENDED STOPPING WHICH CAUSED A COLLISION. DEALER AND MANUFACTURER HAVE BEEN NOTIFIED. *AK *ML
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#550140December 30, 1999
SEATS:FRONT ASSEMBLY:SEAT HEATER/COOLER
SEAT HEATER ON THE DRIVER AND PASSENGER'S SEATS BECAME TOO HOT AND SCORCHED SEAT. MJS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#716457December 26, 1999
SEATS:FRONT ASSEMBLY:SEAT HEATER/COOLER
BOTH THE DRIVER AND PASSENGER SEAT WARMERS ARE EXTREMELY HOT, THE DRIVER SIDE SEAT WARMER APPARENTLY SHORTED OUT OR BURNED THE SEAT AS THERE WAS A BAD SMELL AS IF SOMETHING WAS BURNING WITHIN 5 MINUTES AFTER STARTING THE VAN, THEN THE SEAT WARMER DID NOT WORK AND WHEN I GOT HOME AND INSPECTED THE SEAT A SMALL 4CM HOLE WAS BURNED THROUGH THE LEATHER WITH APPARENT BLACKENED SEAT MATERIAL BENEATH. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#549829December 6, 1999
FUEL SYSTEM, OTHER:STORAGE:FUEL GAUGE SYSTEM
FUEL GAUGE SENDING UNIT FAILED CAUSING ENGINE TO STOP EVEN THOUGH GAS WAS IN THE TANK. MJS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#549754November 30, 1999
VISIBILITY:WINDSHIELD, SEATS, SUSPENSION, POWER TRAIN:AUTOMATIC TRANSMISSION
REAR WINDOW CRACKED. NLM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#846600September 30, 1999
STEERING:HYDRAULIC POWER ASSIST:PUMP
WHEN BACKING OUT CONSUMER NOTICED VIBRATION AND LOUD NOISES COMING FROM VEHICLE. CONSUMER CONTACTED THE DEALER, DEALER HAS LINKED THE PROBLEM TO POWER STEERING FAILURE. DEALER HAS REPLACED THE POWER STEERING PUMP ON SEVERAL OCCASIONS. PLEASE PROVIDE ANY FURTHER DETAILS. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#844641September 22, 1999
POWER TRAIN:AUTOMATIC TRANSMISSION, VEHICLE SPEED CONTROL:CRUISE CONTROL
PARKED AND PUT THE VEHICLE IN REVERSE. VEHICLE BEHAVED LIKE IT WAS IN NEUTRAL. LET THE CAR IDLE FOR FEW MINUTES, AND CAR OVERHEATED. CONSUMER CONTACTED DEALER. *AK *ML
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#711604September 19, 1999
STEERING:HYDRAULIC POWER ASSIST SYSTEM
POWER STEERING PUMP MADE A LOUD GROWLING NOISE; ACCOMPANIED BY DIFFICULTLY TURNING THE STEERING WHEEL. UPON CHECKING THE POWER STEERING PUMP RESEVOIR, A LARGE QUANTITY OF METAL FILINGS WAS FOUND. PUMP ASSEMBLY & RACK & PINION ACUTATOR WERE REPLACED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#847338September 9, 1999
FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY
PLASTIC GAS TANK DEVELOPED A HOLE IN IT WHICH ALLOWED FUEL TO POUR OUT OF THE VEHICLE WHILE BEING DRIVEN. DEALER HAS TO REPLACE THE FUEL TANK. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#710746August 31, 1999
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DRUM
WE HAVE A 2 YEAR OLD DAUGHTER THIS SHOULD NEVER HAPPEN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#710748August 31, 1999
STEERING:HYDRAULIC POWER ASSIST SYSTEM
POWER STEERING FAILED WITHOUT ANY WARNING CAUSING POTENTIALLY DANGEROUS CONDITION.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#843501August 12, 1999
ELECTRICAL SYSTEM:WIRING:INTERIOR/UNDER DASH
LIGHT ON INTSTRUMENT PANEL DOES NOT ILLUMINATE BRIGHT ENOUGH, AND IS INADEQUATE FOR NIGHT DRIVING. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#709506August 2, 1999
STEERING: STEERING WHEEL/HANDLE BAR
I HAVE A CHRYSLER TOWN AND COUNTRY LIMITED 1999 WITH 21,000 MILES. LAST WEEK WHILE PULLING FROM A PARKING LOT. I HEARD A NOISE IN THE ENGINE AND THE CAR STOPPED AND IT WAS IMPOSSIBLE FOR ME TO STEER THE WHEEL. I LOOKED IN THE ENGINE AND I FOUND THE BELT LOOSE AND THE THE BELT TENSION PULLY AND THE BOLT UNDER THE CAR. THE CAR TOWED TO THE CHRYSLER DEALER. NOW SEVERAL QUESTIONS RAISED ABOUT THIS CAR, WHICH I GOT NO ANSWER FROM THE TECHNICAL MANAGER.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#709331July 28, 1999
SEAT BELTS:FRONT:ANCHORAGE
A) THIS FORM IS HORRIBLE -- THERE IS TOO MUCH NON-APPLICABLE INFORMATION. B) I AM A CERTIFIED CHILD PASSENGER SAFETY TECHNICIAN. I RECENTLYT HAVE RUN INTO A PROBLEM WITH THE CINCH PLATES ON THE CHRYSTLER MINIVANS. NAMELY, THEY DON'T CINCH AND THEREFORE REQUIRE THE USE OF A LOCKING CLIP -- THIS RUNS COUNTER TO THE 1996 ACT REQUIRING RESTRAINT SYSTEMS TO BE CSS FREINDLY. PLEASE FEEL; FREE TO CONTACT ME REGARDING THIS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#838580May 28, 1999
POWER TRAIN:AUTOMATIC TRANSMISSION
BRAKES DO NOT HAVE TO BE APPLIED WHEN CHANGING GEARS. PLEASE GIVE ANY FURTHER DETAILS. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#837160April 27, 1999
POWER TRAIN:AUTOMATIC TRANSMISSION:PARK/NEUTRAL START INTERLOCK SWITCH
VEHICLE DOES NOT HAVE THE SHIFT LOCK WHEN FOOT IS ON THE BRAKES. THIS IS A SAFETY DEFECT. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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