Chrysler PT Cruiser Complaints

2,623 consumer complaints on file.

#10230453June 10, 2008
SUSPENSION:FRONT:CONTROL ARM, STEERING
TL*THE CONTACT OWNS A 2001 CHRYSLER PT CRUISER. WHILE DRIVING OVER A BUMP AT APPROXIMATELY 20 MPH, THE CONTROL ARM BUSHING FAILED. THE CONTACT HEARD A LOUD CLUNKING NOISE PRIOR TO THE FAILURE. THE VEHICLE BEGAN JERKING AND SWAYING ACROSS THE ROAD, WHICH CAUSED GREAT STEERING DIFFICULTY. THE VEHICLE WAS DRIVEN TO AN AUTHORIZED DEALER. THE MECHANIC STATED THAT THE FAILURE WAS RELATED TO THE CONTROL ARM BUSHING. THE CONTROL ARM BUSHING WAS REPLACED. THE FAILURE HAS OCCURRED A TOTAL OF 4 TIMES. THE CONTACT WAS VERY CONCERNED OF THE SAFETY RISK INVOLVED. THE FAILURE MILEAGE WAS 36,000 AND CURRENT MILEAGE WAS 50,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10230484June 10, 2008
ELECTRICAL SYSTEM
PURCHASED 2006 CHRYSLER PT CRUISER, TOURING EDITION OCT 2007 WITH 26100 MILES ON IT. ONLY RECALL WAS FOR SIDE GLASS THAT WAS CHANGED, NO ACCIDENTS ON CARFAX OR REPORTED OTHERWISE. CAR SAT FOR FIRST COUPLE OF MONTHS AND THEN WHEN WE BEGAN DRIVING IT, HAD DIFFERENT ELECTRICAL PROBLEMS, THOUGHT TO BE LOW BATTERY, GOT BATTERY CHARGED. NEXT AND MOST CRUCIAL THING, WE WERE OUT AT DUSK IN A BLINDING RAIN STORM AND THE HEADLIGHTS, WINDSHIELD WIPERS, TURN SIGNALS AND A FEW OTHER THINGS WENT. I HAD 3 HEADS OUT WINDOWS TO GET TO SAFETY, TRAFFIC WAS HEAVY, COULDN'T EVEN SIGNAL TO GET OFF THE ROAD SAFELY - IT WAS A HAIR RAISING EVENT. I CHECKED THE INTERNET AND SAW HUNDREDS OF SIMILAR COMPLAINTS ABOUT THIS VEHICLE. CHECKED WITH CHRYSLER AND TOLD BASICALLY TO KISS OFF AS I HAD JUST IMPORTED THE CAR TO CANADA SO NO WARRANTY ALTHOUGH IT STILL HAS UNDER 28,000 MILES ON IT AND OF COURSE THERE IS NO RECALL REGARDING THE CONTROL MODULE WHICH IS WHAT WENT OUT. I FEEL SO STRONGLY ABOUT THIS - I COULD HAVE HAD A HEAD ON COLLISION WHEN I LOST MY LIGHTS AND WIPERS AND COULD HAVE BEEN STRUCK IN THE REAR BY SOMEONE WHO DIDN'T KNOW I WAS TURNING OFF THE ROAD. IT SOUNDS AS THOUGH MANY MANY PEOPLE HAVE EXPERIENCED SIMILAR THINGS WITH THIS VEHICLE SO I FEEL THAT IT SHOULD BE INVESTIGATED. THERE IS OBVIOUSLY A WEAKNESS IN THEIR ELECTRICAL SYSTEMS THAT NEEDS TO BE CORRECTED. THESE VEHICLES ARE APPARENTLY MADE IN MEXICO!! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10230207June 7, 2008
STRUCTURE
MY 2001 PT CRUISER HAS SUDDENLY DEVELOPED LARGE CRACKS ON THE DASH. I'VE NEVER PUT ANY HEAVY THINGS ON IT OR USED IT TO HOLD MYSELF WHEN CLEANING THE WINDSHIELD AND OUT OF THE BLUE, IT'S CRACKED. OF COURSE IT'S OUT OF WARRANTY AND THE PURCHASE PRICE THROUGH THE DEALER IS ONLY $40.00 OR SO MORE THAN THE INSTALLATION PRICE. THE PART COSTS ABOUT $250.00. CHRYSLER IS GOUGING US. THERE IS NO WAY THAT PART TAKES OVER 2 HOURS TO REPLACE AND THAT'S WHAT IT WOULD BE AT TODAY'S MECHANIC'S LABOR PRICES! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10230215June 7, 2008
EXTERIOR LIGHTING:FOG LIGHTS:SWITCH
THE FOG LAMPS STAY ON EVEN WHEN THE SWITCH IS IN THE "OFF" POSITION. I HAVE READ MANY OTHER OWNER'S COMPLAINTS OF THE SAME PROBLEM. THIS HAS RESULTED IN MY BATTERY BEING DRAINED TWICE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10230182June 6, 2008
ENGINE AND ENGINE COOLING
MY 2001 CHRYSLER PT CRUISER CONSUMES APPROXIMATELY 1 QUART OF OIL EVERY 1,000 MILES. I REPORTED THIS PROBLEM TO THE DEALERSHIP THAT SERVICES MY CAR AND WAS TOLD THAT THIS WAS NORMAL AND WITHIN ACCEPTABLE SPECIFICATIONS BUT I DO NOT BELIEVE THIS TO BE TRUE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10229955June 4, 2008
VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
A FIXED REAR WINDOW ON A 2002 CHRYSLER PT CRUISER IS COMING LOOSE. THIS IS A RECALL ON AN OLDER MODEL OF PT CRUISER. I ASKED A DODGE DEALER ABOUT IF THERE WAS A RECALL FOR MY YEAR MODEL AND THEY SAID IT WAS NOT EXTENDED TO THE 2002 YEAR MODEL. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10229778June 3, 2008
VISIBILITY:GLASS, SIDE/REAR
2005 PT CRUISER REAR QUARTER GLASS FLEW OUT OF CAR AND ACROSS 2 LANES OF TRAFFIC. NO ONE WAS HURT. I CALLED CHRYSLER TO CHECK RECALL AND THEY SAID MY VIN WAS NOT COVERED HOWEVER OTHER 2005'S ARE RECALL 07V149000. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10229483June 2, 2008
STEERING
TL*THE CONTACT OWNS A 2003 CHRYSLER PT CRUISER. WHILE SLOWING DOWN TO MAKE A TURN, THE STEERING FAILED BECAUSE THE VEHICLE SWITCHED BACK TO MANUAL. THE VEHICLE HAS BEEN TO A MECHANIC AND THE HOSE WAS REPLACED ON THREE OCCASIONS, THE MOST RECENT TIME BEING ON MAY 28,2008. ON JUNE 2, 2008, THE FAILURE RECURRED. THE CURRENT MILEAGE WAS 37,000 AND FAILURE MILEAGE WAS 28,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10229461June 1, 2008
SUSPENSION:FRONT, TIRES:TREAD/BELT, EQUIPMENT:MECHANICAL
2003 PT CRUISER GT 2.4L 96K MILES STARTED TO NOTICE TIRE TREAD PROBLEMS AT 40K. THOUGHT IT WAS A BAD ALIGNMENT FROM NTB AND THEY DID ANOTHER ALIGNMENT FOR NOW CHARGE. 10K LATER AND I AM HAVING TIRES REPLACED AGAIN! ALSO HEAR ALIGNMENT PROBLEMS AND KNOCKING COMING FROM THE FRONT END. TOOK IT IN AND SERVICE TECH RECOMMENDED ALIGNMENT AND FRONT DRIVER SIDE BEARING BE REPLACED. HE ADD THE BUSHINGS ON THE DRIVER SIDE CONTROL ARM WAS GOING BAD BUT NOT NECESSARY FOR IMMEDIATE REPLACEMENT. I HAD THE FRONT BEARING REPLACED AND ALIGNMENT DONE. FRONT DRIVERS SIDE BEARING WENT BAD AGAIN BUT ON BOTH SIDES IN THE FRONT AT 88K. NOW I AM BEING TOLD FROM THE CHRYLSER DEALER THAT HUB AND BEARING IN THE FRONT ON BOTH SIDES NEED TO BE REPLACED. 600 BUCKS. JUST SPENT 500 ON NEW TIRES AND I STILL HEAR KNOCKING ON CONTROL ARM. LONG STORY SHORT....THE LOWER CONTROL ARMS WILL NEED TO BE REPLACE ON BOTH SIDES (FRONT), FOLLOWED BY HUB AND BEARING ON BOTH SIDES (FRONT), FOLLOWED BY AN ALIGNMENT OF THE VEHICLE. DOING RESEARCH ONLINE, THERE ARE HUNDREDS OF SPECIFIC COMPLAINTS DEALING WITH THE CONTROL ARM BUSHINGS AND/OR BEARINGS GOING BAD AT 15,000 MILES AND UP ON THE 03 GT PT CRUISER 2.4L. CHRYSLER DOES NOTHING FOR THE CONSUMER IN EVERY CASE HENCE THE COMPLAINTS TO FORUMS AND NHTSA.GOV. TO SAY THE LEAST, THIS SHOULD BE ADDRESSED DAIMLER CHRYSLER AND FIXED BY THEIR EXPENSE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10229175May 29, 2008
UNKNOWN OR OTHER
TL*THE CONTACT OWNS A 2002 CHRYSLER PT CRUISER. THE DASHBOARD BEGAN TO CRACK DIRECTLY DOWN THE MIDDLE. THE CRACK BEGAN AT THE VERY EDGE OF THE WINDSHIELD IN A HORIZONTAL LINE ALL THE WAY ACROSS. THE CONTACT TOOK THE VEHICLE TO THE DEALER, BUT THEY WERE UNABLE TO REPAIR IT FOR FREE. THE CONTACT REFUSED TO PAY FOR THE REPAIR BECAUSE HE FEELS THAT IT IS NOT A NORMAL WEAR AND TEAR FAILURE. THE FAILURE MILEAGE WAS 65,000 AND CURRENT MILEAGE WAS 85,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10229548May 28, 2008
VISIBILITY:GLASS, SIDE/REAR
2006 CHRYSLER PT CRUISER WINDOW SHATTERED WHILE DRIVING. CONSUMER STATES THAT THE WHEN THE GLASS SHATTERED MOST OF IT WENT ONTO THE HIGHWAY. MECHANIC DETERMINED THAT THE REPLACEMENT WOULD BE AN OUT OF POCKET EXPENSE. *KB THE CONSUMER DISCOVERED A RECALL HAD BEEN ISSUED, HOWEVER THE CONSUMERS VEHICLE IDENTIFICATION NUMBER WAS NOT INCLUDED IN THE RECALL. THE CONSUMER WAS ALSO TOLD THE MILEAGE ON HER VEHICLE WAS A FACTOR AS WELL. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10228999May 27, 2008
EXTERIOR LIGHTING:TURN SIGNAL:SWITCH
THE MULTIFUNCTION TURN SIGNAL SWITCH ALLOWS STOPS WORKING AND FOG LIGHTS STAY ON MAKING THE BATTERY RUN DOWN AND THE ONLY IMMEDIATE REMEDY IS TO DISCONNECT THE FOG LIGHTS, I PULLED THE FUSE. THERE IS AN EXCESSIVE AMOUNT OF COMPLAINTS ABOUT THIS ISSUE ON THE INTERNET. CHRYSLER SHOULD MAN UP TO THIS PROBLEM. SOMEONE COULD GET SERIOUSLY HURT IF THERE IS A FIRE BECAUSE OF THIS PROBLEM. DEATH OR EXTREME BURNS COULD COME AS A RESULT OF CHRYSLER NOT TAKING CARE OF THIS PROBLEM. WHY DOES IT HAVE TO GO TO SUCH EXTREME MEASURES FOR CHRYSLER TO TAKE CARE OF THIS ELECTRICAL HAZARD. THERE ARE SO MANY INSTANCES OF THIS PROBLEM OUT ON THE WEB, SO I KNOW CHRYSLER CAN'T SAY THAT THEY'VE NEVER HEARD ABOUT IT BEFORE. I WILL SUE IF ME OR ANY OF MY FAMILY ARE HARMED BY THIS ELECTRICAL SHORT. THIS IS JUST A BAD ACCIDENT WAITING TO HAPPEN. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10228613May 22, 2008
SUSPENSION:FRONT:WHEEL BEARING
FRONT WHEEL BEARING REPLACE TWO TIMES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10228559May 21, 2008
FUEL SYSTEM, GASOLINE, SERVICE BRAKES, HYDRAULIC, TIRES, EQUIPMENT
I HAVE HAD THIS 2006 PT CRUISER FOR OVER A YEAR AND A HALF. WITHIN THAT YEAR AND A HALF, I HAVE NOW HAD TO REPLACE THE TIRES, BRAKES. THE AIR CONDITIONER JUST WENT OUT. THIS CAR HAS BEEN HORRIBLE. I CAN'T BLOW THE HORN WITHOUT POUNDING IT. THE LAMP ASSEMBLIES HOLD MOISTURE, THE THING DRINKS GAS AND RIGHT NOW WITH GAS PRICES THIS IS A PROBLEM. YET, NOBODY WANTS ME TO TRADE IT BECAUSE IT ISN'T WORTH A PENNY BECAUSE NOBODY WANTS THEM. THEY NEED TO RECALL THE FACT THEY LIED ON THE STICKERS ABOUT GAS MILEAGE. I MAY GET 17 MILES PER GALLON. HORRIBLE CAR. I HOPE PEOPLE STOP BUYING THEM UNTIL THEY FIX THE PROBLEMS THEY ALREADY HAVE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10228276May 20, 2008
STRUCTURE
THE DASHBOARD OF MY PT CRUISER 2001 IS CRACKING! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10228272May 20, 2008
EXTERIOR LIGHTING:HAZARD FLASHING WARNING LIGHTS:SWITCH
HAZARD LIGHTS BEGAN TO FLICKER ON AND OFF INTERMITTENTLY ABOUT 6 MONTHS AGO. CAR HAS BEEN TAKEN TO DEALER AT 4 TIMES TO CHECK THIS. NO THEFT DETERRENT ALARM INTERMITTENTLY SOUNDS FOR NO REASON. WE HAVE ASKED THE DEALER TO REPLACE ALARM MODULE BUT THEY REFUSE SAYING THERE IS NOTHING WRONG WITH CAR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10228282May 20, 2008
SUSPENSION:FRONT
FRONT WHEEL BEARINGS ON BTH SIDES FAILED AFTER 40K MILES, LOWER CONTROL ARM BUSHINGS FAILED AT 30K MILES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10228168May 19, 2008
VISIBILITY:GLASS, SIDE/REAR
QUARTER WINDOW ON 2001 CHRYSLER PT CRUISER FELL OUT WHILE DRIVING. JUST LIKE A DESCRIPTION ON 2005 - 2006 CRUISER RECALL FOR THIS EXACT WINDOW MATCHED. THIS WAS NOT TAKEN CARE OF BY CHRYSLER AND HAD TO BE PAID OUT OF POCKET. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10227939May 15, 2008
SERVICE BRAKES, HYDRAULIC
I TOOK OUR 2006 CHRYSLER PT CRUISER BACK TO THE DEALER FOR SCHEDULED SERVICE AND INSPECTION ON FEB 21, 2008. THE SERVICE ADVISER BRUCE WARREN, CAME TO THE WAITING ROOM TO INFORM ME THAT THE FRONT BRAKE PADS NEEDED TO BE REPLACED. THEY WERE DOWN TO 5%. I TOLD HIM TO REPLACE THEM, AND SAID I DID NOT HEAR ANY NOSE FROM THE WARNING SCRAPERS. HE SAID THEY DO NOT HAVE THEM, AND THE BRAKES DID NOT GO METAL TO METAL. I THOUGHT THEY MUST BE USING CHEAPER PADS TO GO OUT IN 19,000 MILES. BRUCE CAME BACK TO INFORM ME THAT THE ROTORS WERE BELOW MIN. THICKNESS TO RESURFACE. I TOLD HIM TO REPLACE THEM BECAUSE I NEEDED THE CAR, AND I WOULD TALK TO THE SERVICE MANAGER THE NEXT DAY. I CALLED THE SERVICE MANAGER KIRK IRVINE AND ASKED WHAT WAS GOING ON WITH MY BRAKES, AND AM I GOING TO HAVE TO REPLACE THE PADS AND ROTORS EVERY 19000 MILES. HE SAID WE ARE HAVING TROUBLE WITH ALL THE BRAKES LASTING. I TOLD HIM I WANT TO FILE A COMPLAINT WITH THE CHRYSLER CO., AND ASKED FOR THEIR 800 NUMBER. HE GAVE IT TO ME AND I CALLED CHRYSLER, AND FILED A COMPLAINT. THE LADY TAKING MY CALL SAID I MAY NOT BE CONTACTED. I TOLD THE DEALER AND THE CORP. OFFICE, THAT I FEEL THIS IS A SAFETY PROBLEM. HOW CAN YOU FEEL SAFE WITH A CAR, THAT IT'S BRAKE PADS WEAR OUT IN ABOUT HAVE THE TIME OF NORMAL AND WITHOUT GOING METAL TO METAL WEARS OUT THE ROTORS. IF THE ROTORS GO FIRST, YOU MAY NOT KNOW WHEN THEY ARE DANGEROUSLY THIN. AS OF THIS DATE I HAVE NOT BEEN CONTACTED BY THE DEALER, OR CHRYSLER. I'M FILING THIS COMPLAINT, BECAUSE IF I'M RIGHT AND ACTION IS TAKEN IT COULD SAVE LIVES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10227716May 14, 2008
SUSPENSION:FRONT
CONTROL ARM BUSHINGS WORN OUT AT 37000 MILES. EXCESSIVE TIRE WEAR AND DIFFICULT STEERING. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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