Chrysler PT Cruiser Complaints

2,623 consumer complaints on file.

#10009326February 25, 2003
UNKNOWN OR OTHER
CONSUMER RECEIVED A RECALL LETTER FROM THE MANUFACTURER, HOWEVER THE DEALER REFUSED TO HONOR THE RECALL LETTER, BECAUSE THE VEHICLE WAS MANUFACTURERED IN CANADA. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10009160February 24, 2003
FUEL SYSTEM, GASOLINE:DELIVERY
AFTER THE RECALL REGARDING THE FUEL PUMP MODULE WAS PERFORMED, THE PROBLEM RECURRED. UPON INSPECTION OF THE VEHICLE BY ANOTHER DEALERSHIP, THEY INDICATED THE RECALL WAS NEVER DONE. RECALL #02V215000)*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10007403February 14, 2003
EXTERIOR LIGHTING:TAIL LIGHTS
WATER BECAME TRAPPED IN THE TAIL LIGHTS, WHICH CAUSED CONDENSATION.*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10007504February 14, 2003
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE:BELTS AND ASSOCIATED PULLEYS
THE TIMING BELT FAILED, WHICH CAUSED THE ENGINE TO STALL.*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10005737February 12, 2003
EQUIPMENT
I KEPT SMELLING THIS STENCH ODOR IN MY CAR, IT APPEARED TO BE COMING FROM THE AIR CONDITIONER. I THOUGH MAYBE EITHER A CAT OR BABY SQUIRRAL GOT UP IN THE ENGINE & DIED. COULD NOT FIND ANYTHING, SO WE TOOK IT TO THE DEALER, SINCE WE COULD ONLY SMELL IT WHEN WE TURNED ON THE FAN. THE DEALER IN TAMPA KNEW RIGHT AWAY WHAT THE PROBLEM WAS, SAID MOLD WAS GROWING IN THE AIR VENTS, AND FLUSHED A CHEMICAL IN THERE TO KILL THE MOLD. THAT ONLY TEMPORARILY SOLVED THE PROBLEM, SO I TOOK IT TO A DIFFERENT DEALER, CLOSER TO MY HOME. TOLD THEM TO FIX THE PROBLEM, NOT JUST MASK IT WITH CHEMICALS. THEY CLAIMED THE CAR WAS COMING FROM SOMETHING OTHER THAN THE AIR CONDITIONER & AIR VENTS, AND REFUSED TO FIX IT. I CALLED THE CHRYSLER HO, AND THEY SIDED WITH THE DEALERSHIP.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10005646February 10, 2003
VISIBILITY:SUN/MOON ROOF ASSEMBLY
WHILE DRIVING CAR, THE SUNROOF GLASS SUDDENLY CRACKED UPWARD AND THEN SHATTERED. IT HAD NEVER BEEN HIT BY ANYTHING EITHER FROM ABOVE OR BELOW. THE SUNSHADE WAS OPEN AT THE TIME, BUT THE SUNROOF GLASS WAS NOT RETRACTED AT ALL. THE GLASS WAS NOT CRACKED, PITTED OR DAMAGED IN ANY OTHER WAY BEFORE CRACKING AND SHATTERING. ALTHOUGH THE GLASS WAS HELD TOGETHER FOR THE MOST PART BY THE OUTSIDE SUNFILM, THE SUNFILM WAS CRACKED IN SEVERAL PLACES, AND SMALL SHARDS OF GLASS SPRAYED THROUGHOUT THE PASSENGER CABIN. FORTUNATELY, I WAS THE ONLY OCCUPANT OF THE CAR AT THE TIME AND WAS NOT INJURED, BUT IT COULD HAVE BEEN MUCH WORSE AS THE SHATTERED GLASS COULD HAVE INJURED MY EYES. TO PREVENT MORE GLASS FROM COMING INTO THE CABIN, I CLOSED THE INTERIOR SUNSHADE AND EVENTUALLY PUT PLASTIC OVER THE SUNROOF TO PREVENT MOISTURE FROM COMING INTO THE CAR. I WENT TO THE DEALER THE SAME DAY TO ARRANGE FOR REPAIR. THE SERVICE MANAGER CALLED THE LOCAL DAIMLERCHRYSLER REP TO SEE IF CHRYSLER WOULD REPLACE THE GLASS UNDER WARRANTY. THE LOCAL REP TOLD THE SERVICE MANAGER THAT DAIMLERCHRYSLER WOULD NOT WARRANTY THE GLASS AND REFERRED ME TO MY CAR INSURER. HE NEVER SAW THE CAR. I HAVE TO PAY FOR THIS DEFECT MYSELF. I CHECKED THE WARRANTY SUPPLIED WITH THE CAR AND FOUND NO EXCLUSION FOR GLASS OR FOR DEFECTS IN THE SUNROOF. I HAVE CHECKED AND FOUND THAT OTHER PEOPLE HAVE HAD EXACTLY THE SAME PROBLEM WITH THE SAME RESPONSE FROM DAIMLERCHRYSLER. TO ME, THIS IS A VERY SERIOUS PROBLEM THAT SHOULD BE ADDRESSED AS SOON AS POSSIBLE. AS TROUBLING AS IT IS THAT THE SUNROOF BROKE AND THAT DAIMLERCHRYSLER WILL DO NOTHING, IT IS EVEN SCARIER THAT THE SAFETY GLASS SHATTERED, SCATTERING INJURY-CAUSING SHARDS OF GLASS, NOT THE USUAL PEBBLES, THROUGHOUT THE PASSENGER CABIN. SAFETY GLASS IS SUPPOSED TO BE EXACTLY THAT - SAFE. THIS SUNROOF AND THE GLASS IT IS MADE OF ARE NOT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10006768February 7, 2003
UNKNOWN OR OTHER
CONSUMER STATES THAT VEHICLE'S DASHBOARD IS COMPLETELY UNREADABLE IN SUNLIGHT AND/OR "RAINY" WEATHER. PH
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10006673February 6, 2003
FUEL SYSTEM, GASOLINE:STORAGE:AUXILLARY TANK
VEHICLE FUEL TANK WAS OVER FILLED, RESULTING IN FUEL LEAKING INSIDE VEHICLE REAR RIGHT DOOR AND RUG. PLEASE PROVIDE FURTHER INFORMATION. PH
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10005417February 6, 2003
WHEELS:RIM, TIRES
OUTCOME OF MY COMPLAINT #769146 DATED MAY 1, 2001. THE PROBLEMS WITH THE CHROME WHEELS WAS FINALLY RESOLVED WHEN CHRYSLER REPLACED THE FRONT TWO CHROME WHEELS AT 24,000 MILES BECAUSE THEY WERE BOTH OUT-OF-ROUND SINCE NEW, CREATING THE WOBBLE IN THE STEERING, UNEVEN STEERING, VIBRATION AND TIRE WEAR. I AM STILL AWAITING REIMBURSEMENT FOR THE TWO NEW PRO-RATED (BY GOODYEAR) EAGLE GT TIRES ON THE FRONT, AS WELL AS AWAITING WORD ABOUT A PROMISE TO REEPLACE THE TWO REAR EAGLE GT TIRES AS WELL. ANYONE WITH THE SAME WHEEL AND/OR TIRE PROBLEMS CAN WRITE TO ME AND I WILL ADVISE YOU AS TO WHAT TO [email protected]
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10005319February 5, 2003
AIR BAGS:FRONTAL
I WAS INVOLVED IN A FRONT END COLLISION 1/8/03. MY AIR BAGS DID NOT DEPLOY. I AM NOW RECOVERING FROM A FRACTURED STERNUM INJURY. I HAVE GOTTEN NO RESPONSE AS TO WHY THE BAGS DIDN'T DEPLOY...PROBABLY WOULD NOT HAVE BEEN INJURED IF THEY WORKED.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10005983February 4, 2003
VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
CHILD WAS INJURED WHEN POWER WINDOW GOT STUCK ON CHILD'S NECK. *AK
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#10005985February 4, 2003
VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
CHILD WAS INJURED WHEN POWER WINDOW GOT STUCK ON CHILD'S NECK. *AK
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#10006108January 31, 2003
AIR BAGS:FRONTAL
WHILE DRIVING THE VEHICLE CONSUMER HAD A HEAD ON ACCIDENT AT 65MPH. BOTH FRONT AIR BAGS DID NOT DEPLOY. DEALER NOTIFIED. TS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10004273January 30, 2003
FUEL SYSTEM, GASOLINE:DELIVERY:HOSES, LINES/PIPING, AND FITTINGS
THE FUEL LINE RUBBED AGAINST THE METAL AIR CONDITIONING LINE WHICH CAUSED THE AIR CONDITION LINE TO BECOME CHAFED, THERE WAS A RECALL REGARDING THE ISSUE, HOWEVER THE VEHICLE IDENTIFICATION NUMBER WAS NOT INCLUDED.*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10003433January 26, 2003
AIR BAGS
ON THE 28TH OF NOV 2002 MY WIFE WAS INVOLVED IN AN ACCIDENT. SHE REARENDED A PICKUP TRUCK AND IT WAS AROUND 45MPH. WHEN SHE STRUCK THE VEHICLE HER AIRBAGS NEVER WENT OFF. NOW SHE HIT THE VEHICLE STRAIGHT ON AND IF I'M RIGHT ANYTHING ABOVE 25 OR MORE THE AIRBAGS SHOULD DEPLOY. LUCKLY MY WIFE WASN'T INJURED BUT SHE COULD HAVE BEEN BADLY INJURED. I CALLED THE COMPANY AND ALL THEY TOLD ME WAS THAT WE SHOULD HAVE CALLED THEN IMMEDIATELY BUT WHEN SOMETHING LIKE THIS HAPPENS YOU DON'T THINK ABOUT IT. I WANTED TO FILE A COMPLAINT ON THE DEFECT AIRBAGS. THE VEHICLE WAS REPAIRED AND CHRYSLER SAID THE SHOULD 'VE BEEN NOTIFIED SO THEY COULD INSPECT THE VEHICLE BUT THE INSURANCE COMPANY TOOK THE VEHICLE TO THE BODY SHOP RIGHT AWAY AND THEY STARTED TO REPAIR IT WHILE MY WIFE WAS AT WORK. THERE WAS $5,400 IN DAMAGE TO THE FRONT END, BASICALLY IT WAS COMPLETELY REPLACED BUT THE AIRBAGS NEVER WENT OFF IS WHAT HAS ME STUMPED. IT'S A 2002 PT CRUISER
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10004495January 23, 2003
TIRES
CONSUMER STATED THAT WHILE DRIVING AT ANY SPEED AND WITHOUT WARNING ALL FOUR TIRES ARE WORN AND IT IS CAUSING THE VEHICLE TO VIBRATE AND IT WILL BE HARD FOR THE CONSUMER TO CONTROL VEHICLE. DEALER NOTIFIED. PLEASE PROVIDE THE SIZE AND THE DOT NUMBER. TS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10002930January 19, 2003
POWER TRAIN:MANUAL TRANSMISSION
THE TRANSMISSION WENT OUT ON MY CAR A 2001 P.T. CRUISER WITH ONLY 44243 MILES ON IT, THE VEHICLE IS ONLY 17 MONTHS OLD.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10004035January 16, 2003
ELECTRICAL SYSTEM
WHEN CONSUMER BRAKES, THE HEADLIGHTS WOULD FLICKER. THIS CAUSES A DISTRACTION AT NIGHT TIME. DEALER HAS BEEN NOTIFIED. PH THIS ALSO OCCURED WHEN WINDOW SWITCH AND AUTO DOOR LOCKS WERE ENGAGED. DEALER CHECKED WIRING TO PCM, ALLG ROUNDS AND ELECTRICAL CONNECTIONS. NOTHING FOUND. *TT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10002733January 15, 2003
SERVICE BRAKES, AIR:DISC
REAR BRAKES ON 2001 PT CRUISER W/25000 MILES MAKES GRINDING NOISES WHEN COMING TO A STOP AS IF THE PADS ARE WORN OUT. DEALER HAS CHECKED THE BRAKES MULTIPLE TIMES AND SAID THEY'RE SHOWING NORMAL WEAR ON THE PADS. I WAS TOLD THAT THEY'VE EXPERIENCED THIS PROBLEM ON OTHER CRUISERS AND DODGE NEON'S AND THERE'S NOTHING THEY CAN DO.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10003791January 14, 2003
SERVICE BRAKES, AIR:ANTILOCK:ABS WARNING LIGHT
WHILE APPLYING HIS BRAKES THE VEHICLE BRAKES LOCK UP AND THE ABS LIGHT APPEAR ON THE DASHBOARD. TS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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