Chrysler PT Cruiser Complaints

2,623 consumer complaints on file.

#10116919April 14, 2005
ENGINE AND ENGINE COOLING:ENGINE
MY SON, WHO LIVES THE ORLANDO AREA, WAS SLOWLY TURNING RIGHT AT AN INTERSECTION IN HIS 2004 PT CRUISER WHEN HE SUSTAINED CATASTROPHIC DAMAGE TO THE VEHICLE WITHOUT HAVING AN ACCIDENT. ACCORDING TO THE SERVICE ADVISOR AT THE DEALERSHIP, THIS IS WHAT HAPPENED. THE AIR INTAKE FOR THE ENGINE IS LOCATED BEHIND THE RIGHT FRONT WHEEL. HE SLOWLY WENT THROUGH A PUDDLE OF WATER ONLY A COUPLE OF INCHES DEEP WHILE HAVING THE WHEEL TURNED TO THE RIGHT. A FEW DROPS OF WATER OFF OF THE WHEEL GOT INTO THE AIR INTAKE, CAUSING THE ENGINE TO IMMEDIATELY SEIZE. $5000 REPAIR JOB.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10116921April 14, 2005
STEERING:HYDRAULIC POWER ASSIST:HOSE, PIPING, AND CONNECTIONS
STEERING FLUID LEAKED IN MY CAR FOR ITS LIFE--NO DEALER EVER IDENTIFIED THIS AS THE PROBLEM WHEN COMPLAINING ABOUT ROUGH STEERING NOISE AND OTHER ISSUES. DISCOVERED THE LEVEL OF FLUID WAS DOWN WHEN AN EMPLOYEE ADDED FLUID AFTER HEARING THE NOISE ,AND THE NOISE WENT AWAY. THE CONSTANT LEAK HAS DAMAGED THE RACK AND PINION--I WAS TOLD THIS BY A SERVICE DEALER AND AN INDEPENDENT MECHANIC. CRYSLER WILL NOT REPLACE R&P. WHEN HAVING THE RECALL DONE DEALER SAID IT WAS NOT COVERED (R&P)--JUST THE HOSE--DEALER CLAIMED TO HAVE DONE RECALL WORK BUT A NEIGHBOR WHO IS A MECHANIC INSPECTED THE CAR THE NEXT DAY AND SAID THE WORK WAS NOT DONE---OLD HOSE STILL THERE--LEAK STILL ACTIVE. CRYSLER NOT RESPONSIVE TO THIS SAFETY ISSUE. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10116538April 7, 2005
ELECTRICAL SYSTEM:IGNITION:SWITCH, EQUIPMENT
MY IGNITION WOULD NOT TURN AFTER PUTTING IN THE KEY. IT WAS AS IF THE SOLENOID WAS FROZEN.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10116511April 6, 2005
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE:TURBO/SUPERCHARGER
HESITATION IN VEHICLE IN ALL SPEEDS (5 SPEED), TOOK TO CHRYSLER AT LEAST 5 TIMES (4 DIFFERENT DEALERS) TO CORRECT THE PROBLEM.....THE FOLLOWING WAS PERFORMED... 1) RE-FLASHING OF PCM 2) CHANGING OF SPARK PLUGS 3) CHECK OF SPARK PLUG WIRES 4) FUEL INJECTORS CHECKED FOR CLOGGING 3 TIMES DEALERS REPLACED ONE (OR MORE) OR ALL SPARK PLUGS (WITHIN ONE YEAR) 1 TIME PCM WAS RE-FLASHED 2 TIMES DEALER CLAIMED THAT THE HESITATION WAS 'NORMAL' 2 TIMES DEALER CLAIMED THAT THE HESITATION WAS NOT FOUND, WHEN EACH TIME IT WAS INSISTED THAT THE TECHNICIAN OR SERVICE MANAGER DRIVE THE VEHICLE TO CONFIRM THE HESITATION. GATHERING ALL INVOICES FOR CORRECT DATES...
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10115202April 6, 2005
VEHICLE SPEED CONTROL, TIRES
VEHICLE EXPERIENCED EXTREME VIBRATION DURING ACCELERATION. THIS CAUSED THE VEHICLE TO PULL TO THE RIGHT WHILE ON THE ROAD. MANUFACTURER WILL BE CONTACTED BY CONSUMER.*AK BOTH THE MANUFACTURER AND GOODYEAR DEALER WERE CONTACTED HOWEVER WAS NOT ABLE TO HELP. *TT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10112923April 6, 2005
TIRES
THREE OF THE TIRES HAVE DEVELOPED BUBBLES ON THE SIDE WALL. THE DEALERSHIP INDICATED THAT THE BUBBLES WERE CAUSED BY THE VEHICLE IMPACTING POT HOLES. THE TREAD DEPTH ON THE FRONT TIRES ARE 632, THE REAR TIRES 832. *JB *BF *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10117469April 5, 2005
SUSPENSION:REAR
WHILE DRIVING AT 45 MPH REAR SUSPENSION FAILED, CAUSING THE VEHICLE TO SWAY UNEXPECTEDLY. CONSUMER MANAGED TO STOP VEHICLE.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10116285April 3, 2005
AIR BAGS
FOR THE PAST TW-THREE MONTHS, EITHER IT HAS STALLED IN THE GARAGE OR ON A BUSY THOROUGHFARE. THE AUTHORIZED DEALER HAS REPLACED TRANSMISSION, I'VE HAD AN OIL CHANGE, WE'VE HAD RENTAL CARS, TOW TRUCKS, I'VE MISSED CHURCH, FLIGHT CONNECTIONS, VALUABLE TIME AWAY FROM WORK-FIFTH TIME REPORTING-DEALER HAS DONE EVERYTHING-THIS CAR IS GOING TO BE THE DEATH OF ME-IT HAS TOXIC FUMES-AND IS LITERALLY HAVINE ME TO TAKE IT TO THE DEALER AND LEAVING IT ON THE PROPERTY. HOW DO WE CONTACT THE PRESIDENT, TRANSMISSION HAS BEEN REPLACED, IT HAS HAD AN OIL CHANGE, THE DEALERS CAN'T FIND OUT WHAT'S WRONG WITH IT-AND I'M READY TO TURN IT IN-IT HAS COST ME LOST WAGES, TIME AWAY FROM EVENTS IN WHICH I WAS TO SPEAK, AND MOST OF ALL, MY SANITY. HOW DOES ONE CONTACT DR. DR. DIETER ZETSCHE, THE PRESIDENT? THERE IS NO E-MAIL ADDRESS. WAS THERE A FIRE? NOT YET, BUT THERE MIGHT BE A LOSS OF LIFE IF IT CONTINUES TO STALL ON THESE BUSY THOROUGHFARES-IT MAKES NO SENSE.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10116208April 1, 2005
EXTERIOR LIGHTING:HEADLIGHTS
I BOUGHT MY 2003--NEVER TITLED--PT CRUISER LAST MAY. I NOTICED SEVERAL WEEKS LATER THAT WHILE DRIVING THE HEADLIGHTS AND PANEL LIGHTS FLICKERED CONTINUOUSLY. AFRAID OF A SHORT AND CAUSING A FIRE I CONTACTED MY DEALERSHIP IMMEDIATELY. I HAD THE CAR BACK 5-6 TIMES AND THEY TRIED EVERYTHING FROM CHECKING FOR SHORTS, TO REPLACING A SWITCH, TO INSTALLING A NEW PANEL CLUSTER, AND NOTHING FIXED THE PROBLEM. AT ONE TIME THEY HAD MY CAR FOR OVER A WEEK WORKING BY PHONE WITH THE TECHNICIANS FROM CHRYSLER TO TRY TO SOLVE THE PROBLEM AND IT STILL EXISTS. I HAVE BEEN VERY PATIENT THEM, BUT MY PATIENCE HAS WORN OUT. ON ONE OCCASION 50 MILES FROM HOME THE LIGHTS FLICKERED SO BAD THEY WENT OUT TEMPORARY AND I HAD TO PULL OFF THE ROAD. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10117107March 30, 2005
POWER TRAIN:CLUTCH ASSEMBLY, SUSPENSION:FRONT:WHEEL BEARING, POWER TRAIN:MANUAL TRANSMISSION:FLOOR SHIFT ASSEMBLY
WHEN SHIFTING FROM FIRST TO SECOND GEAR VEHICLE STOPPED MOVING AND WOULD NOT SHIFT INTO GEAR. VEHICLE WAS TOWED TO THE DEALER, WHO INFORMED CONSUMER HAT THE CLUTCH AND BEARING NEEDED TO BE REPLACED. CONSUMER WAS CONCERNED THAT THE PARTS WORE OUT WITH LESS THEN 17,500 MILES.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10117070March 29, 2005
FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP
GAS FUMES WERE COMING IN FROM THE VENTS WHILE DRIVING. DRIVER NOTICED THAT THE VEHICLE WAS DRIVING ROUGHLY. THEN, IT STALLED. DRIVER WAS UNABLE TO RESTART VEHICLE, AND IT WAS TOWED TO THE DEALER FOR INSPECTION. MECHANIC DETERMINED THAT THE FUEL PUMP NEEDED TO BE REPLACED. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10114778March 26, 2005
ELECTRICAL SYSTEM:WIRING:INTERIOR/UNDER DASH
LOSE ALL INSTRUMENT PANEL FUNCTION, DOME LIGHT STAYS ON, AND DOOR AJAR LIGHT STAYS ON....EVEN THO NO DOOR IS OPEN...DEALER HAS NO CLUE AND COMPUTER DOES NOT REPORT AN ISSUE....PULL FUSE AND REINSERT RESOLVES THE ISSUE....*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10114804March 26, 2005
POWER TRAIN:AUTOMATIC TRANSMISSION
TRANSMISSION FAILED WITHOUT WARNING. CAR CAME TO AN IMMEDIATE STOP AS IF THE BRAKES WERE LOCKED. TRAFFIC BEHIND ME HAD NO WARNING OF SUCH A RAPID DESCENT IN SPEED DUE TO NO BRAKE LIGHTS, I HAD NOT PRESSED THE BRAKE PEDAL IN OTHER WORDS. NO ACCIDENT RESULTED BUT WE WERE LUCKY IN THAT ASPECT.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10114742March 25, 2005
WHEELS:RIM
FOR THE LAST FEW MONTHS, I HAD BEEN HAVING PROBLEMS GETTING WITH MY TIRES BEING FLAT WHEN I GOT UP IN THE MORNINGS. AFTER HAVING ALL OF THE TIRES CHECKED FOR FLATS, IT WOULD STILL DO THIS OFF AND ON DURING THE WINTER. FINALLY, I TOOK IT TO A FIRESTONE SHOP AND THEY SAID MY TIRES WERE FINE, BUT THE CHROME WAS PEELING OFF THE WHEELS CAUSING THE SLOW LEAKS. I TOOK IT TO THE DEALER AND MY 36K/3Y HAD EXPIRED (BY 1/2 YEAR, AS I ONLY HAVE 30K MILES) AND THEY SAID THERE WAS NOTHING THAT THEY WOULD DO, I'M GOING TO CALL CHRYSLER AND LODGE A FORMAL COMPLAINT, NOW THAT I SEE I"M NOT THE ONLY ONE WITH THIS PROBLEM.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10113898March 10, 2005
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR, STRUCTURE, VISIBILITY:WINDSHIELD
ALMOST HIT ANOTHER VEHICLE/ ALMOST WENT THROUGH A TRAFFIC LIGHT. I HAVE COMPLAINED MUTLIPLE TIMES ABOUT MY BRAKE. I HAVE HAD MY CAR IN TO THE DEALER 3 TIMES FOR THE BRAKES, AND EVERY TIME AM TOLD BRAKES ARE FINE. THEY DID ADJUST THE BRAKES ONCE BUT THE BRAKES SQUEAL & GRIND ALL THE TIME. WAS TOLD IT WAS JUST THE NEW STYLE BRAKES/ BRAKE ROTOR IS RUSTING BADLY AND CHIPPING AWAY AROUND THE TOP BUT WAS TOLD THIS IS A NORMAL EVENT DUE TO THE ELEMENTS. ALSO MY DASHBOARD IS COMING AWAY FROM MY WINDOW AND THIS HAS NOT BEEN CORRECTED OR LOOKED AT. MY TIRES NEVER SEEM TO STAY INFLATED AND WAS TOLD THIS IS DUE TO THE WEATHER EVEN THOUGH I HAVE NEVER HAD THIS TYPE OF PROBLEM WITH ANY OTHER VEHICLE I HAVE OWNED. MY CAR HAS POWER SURGES AND THEY SAY THEY COULD NOT FIND ANYTHING WRONG THAT THIS IS NORMAL. BELT NOISE/ SQUEALING THEY SAY THIS IS NORMAL WEAR. I HAVE OWNED THIS CAR SINCE NOV 2004. I ALSO HAVE NICKS IN MY WINDSHIELD AND THEY SAID THEY FILLED THEM, AFTER HAVING ANOTHER GLASS COMPANY LOOK AT MY WINDSHIELD THEY SAID THEY WINDSHIELD HAD NOT BEING FILLED WITH ANY TYPE OF FILLER, SO NO IT WAS NOT REPAIRED. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10113907March 10, 2005
WHEELS:RIM
I BOUGHT A 2004 PT/GT CRUISER NEW(12 MILES) FROM THE DEALER IN 02-05. THE DAY I LEFT THE PROPERTY I NOTICED A SERIOUS VIBRATION AT SPEEDS HIGHER THAN 45 MPH. I NOTIFIED THE DEALER , TOOK THE CAR BACK FOR CORRECTION PROBLEM NOT SOLVED. TWICE THE CAR HAS RETURNED , STILL NO SOLUTION. TODAY(03-10-05), DEALER NOTIFIES ME THAT THE PROBLEM IS AN EGINEERING PROBLEM --WHEEL/RIM SIZE-- CORRECTED BY CHRYSLER IN THE 2005 MODEL. THIS ISSUE WAS NOT TOLD TO ME PRIOR TO PURCHASE. THE DEALER REFUSES TO CORRECT THE PROBLEM AND TOLD ME "TAKE IT TO ARBRITRATION!" THIS CAR IS NOT SAFE AT SPEEDS OVER 45 MPH WITH THE CURRENT PROBLEM. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10112617March 6, 2005
SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT
DRIVING DOWN STREET AT 20 MI PER HR. RIGHT FRONT LOWER A ARM BROKE OFF WHEEL CAUSING WHEEL TO TURN RIGHT HITTING A PARKED CAR. IS AT BODY SHOP BEING REPAIRED.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10113474March 4, 2005
STEERING:HYDRAULIC POWER ASSIST:HOSE, PIPING, AND CONNECTIONS
RECALL CAMPAIGN 04V268000 CONCERNING POWER STEERING HOSE ASSEMBLY. AFTER THE VEHICLE BEEN AT THE DEALER FOR DAYS HE TOLD CONSUMER TO PICK UP THE VEHICLE, AND THAT THE RECALL REPAIRS WERE NOT DONE BECAUSE IT WAS NOT MENTONED ON THE WORK ORDER.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10113201March 1, 2005
SEAT BELTS:FRONT:RETRACTOR
THE SEAT BELT DOES NOT RETRACT BACK TO NORMAL POSITION, AND IS NOT PROVIDING PROTECTION TO THE DRIVER IN CASE OF AN ACCIDENT. MANUFACTURER WAS CONTACTED BY CONSUMER, AND INFORMED CONSUMER THAT THE SEAT BELT WAS NOT COVERED BY WARRANTY.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10112186February 25, 2005
SERVICE BRAKES, HYDRAULIC
I WAS DRIVING TO MY NEXT CLIENT ON ICY PAVEMENT AT 35 DEGREES BELOW ZERO. I APPLIED THE BRAKES, BUT HAD A HARD PEDAL, NO ABS BRAKING, NOTHING. CRASHED INTO PICK-UP TRUCK IN FRONT OF ME WHO WAS ABLE TO STOP AT LIGHT. HIS TRUCK WAS 1996 AND DID NOT HAVE ABS. IS THERE A PROBLEM WITH BRAKE FLUID AT THIS EXTREME TEMPERATURE? *NM
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0

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