Chrysler Pacifica Complaints (2007)

380 consumer complaints on file.

#10593262May 21, 2014
POWER TRAIN, ENGINE
TL* THE CONTACT OWNS A 2007 CHRYSLER PACIFICA. THE CONTACT STATED THAT THE VEHICLE STALLED AND THE CHECK ENGINE WARNING LIGHT ILLUMINATED INTERMITTENTLY. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC, WHO DIAGNOSED THAT THE POWER TRAIN CONTROL MODULE AND THE EGR PRESSURE SENSOR NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 120,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10588871May 16, 2014
ENGINE AND ENGINE COOLING
CAR WILL TURN OFF UNEXPECTEDLY WITH NO ERROR CODE/CHECK ENGINE LIGHT WHILE DRIVING DOWN THE ROAD! IT DOES NOT HAPPEN ON A NORMAL BASIS BUT IT HAS HAPPENED ABOUT 10 TIMES SINCE I PURCHASED THIS VEHICLE IN MARCH 2014. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10585882May 1, 2014
STEERING, ELECTRONIC STABILITY CONTROL (ESC), ENGINE AND ENGINE COOLING
WHILE DRIVING APPROXIMATELY 35 MPH, CAR LOST POWER AND STEERING BECAME VERY DIFFICULT. AFTER REACHING A STOP I PUT THE CAR IN PARK AND WAS ABLE TO RESTART IT. THIS HAS NOW HAPPENED ON 5 SEPARATE OCCASIONS, WITH CHILDREN IN THE VEHICLE. DEALERSHIP SERVICE WAS NOT HELPFUL IN REMEDYING THIS PROBLEM. ADDITIONALLY, DESPITE RECALLS FOR THIS PROBLEM IN PREVIOUS YEARS, THERE IS NO APPARENT SOLUTION FOR THIS. THIS PROBLEM HAS OCCURRED BOTH IN MY NEIGHBORHOOD AND ON SURFACE STREETS, WHICH MAKE THIS A SIGNIFICANT SAFETY HAZARD AS THERE IS MINIMAL (IF ANY) OPPORTUNITY TO GET THE VEHICLE TO A SAFE LOCATION TO RE-START. I HAVE HAD REGULAR SERVICE TO THE VEHICLE AND IT HAS BEEN USED PRIMARILY FOR WORK AND ERRANDS. HOWEVER, THE MOTOR MOUNTS HAVE HAD TO BE REPLACED 3 TIMES AND THIS LATEST ISSUE HAS COMPOUNDED THE PROBLEM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10584434April 23, 2014
POWER TRAIN
TL* THE CONTACT OWNS A 2007 CHRYSLER PACIFICA. THE CONTACT STATED THAT THE VEHICLE WOULD HESITATE AND THE POWER TRAIN WARNING LIGHT WAS ILLUMINATED. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHO DIAGNOSED THAT THE POWER TRAIN CONTROL MODULE NEEDED TO BE REPLACED. THE VEHICLE WAS SERVICED TWO YEARS PRIOR UNDER NHTSA CAMPAIGN ID NUMBER: 06V432000 (POWER TRAIN). THE VEHICLE WAS TO BE INSPECTED AND REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 80000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10578568April 9, 2014
POWER TRAIN
TL* THE CONTACT OWNS A 2007 CHRYSLER PACIFICA. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 30 MPH, THE VEHICLE BEGAN TO VIBRATE AND FAILED TO SHIFT PROPERLY. THE FAILURE RECURRED WHENEVER THE VEHICLE WAS IN OPERATION. THE VEHICLE HAD NOT BEEN DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE DEFECT. THE APPROXIMATE FAILURE MILEAGE WAS 50,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10578370April 8, 2014
ENGINE
WHEN WE EXIT THE HIGHWAY THE CARS STALLS AND SOMETIMES EVEN LUNGES. WE HAVE TAKEN THE CAR TO 2 DIFFERENT MECHANICS AND THEY SAY THERE ISN'T ANYTHING TO FIX. CHRYSLER EVEN SAID THERE ISN'T ANYTHING THEY CAN DO. I FEEL THIS A MAJOR SAFETY ISSUE BECAUSE WHEN THIS HAS HAPPENED TO ME I'VE HAD MY GRANDSON WITH ME AND IT TOOK 4 TRIES TO GET THE CAR TO START AGAIN. ALSO WHEN DRIVING IN RUSH HOUR TRAFFIC THE TRAFFIC CAN STOP SUDDENLY WHICH WILL CAUSE AN ACCIDENT. CHRYSLER HAS FIXED THIS PROBLEM ON EARLIER YEARS OF THIS MODEL, I DON'T THINK THEY WANT TO BE BOTHERED WITH REPAIRING A KNOWN ISSUE ON A VEHICLE THEY NO LONGER MANUFACTURE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10578390April 8, 2014
POWER TRAIN
WHEN THE GAS GAUGE GOES DOWN TO A HALF A TANK THE GAGE GOES ALL THE WAY TO EMPTY. VERY ANNOYING BECAUSE I HAVE NO IDEA HOW MUCH GAS I REALLY HAVE. THEN WHEN I TRY TO FILL IT UP IT TAKE ABOUT 15 MINUTES TO GET $20.00 WORTH OF GAS IN THE TANK. IT WILL ONLY TAKE ABOUT 25 CENTS AT A TIME BEFORE THE GAS PUMP SHUTTS OFF AND I HAVE TO WAIT A COUPLE SECONDS FOR THE GAS TO GO DOWN THE FILLER TUBE. ALSO I HAVE HAD PROBLEMS WITH THE MOTOR MOUNTS. THEY SEEM TO KEEP BREAKING. THESE PROBLEMS SEEM TO BE ALL OVER THE INTERNET. MY PROBLEM IS NOT ISOLATED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10577398April 4, 2014
ENGINE AND ENGINE COOLING, POWER TRAIN
SECOND TIME THIS HAPPENED IN TWO MONTHS. DRIVING IN DRY, PLEASANT WEATHER CONDITIONS ON RESIDENTIAL ROAD LESS THAN 30 MPH. CAR STALLED--LOST POWER STEERING, BRAKES, ETC. OIL LIGHT DEFINITELY WAS ON. COASTED TO SIDE OF THE ROAD AND TURNED CAR OFF THEN ON. CAR STARTED RIGHT BACK UP. OIL LIGHT WAS OFF NOW. TOOK IT TO A MECHANIC, WHO SAID NO COMPUTER CODE WAS GENERATED, ALTHOUGH THERE WAS AN ABS CODE (WHICH APPEARED TO BE TOTALLY UNRELATED). ELECTRONIC THROTTLE BODY APPEARED CLEAN, BUT TOOK IT APART AND CHECKED IT. THIS IS A DANGEROUS CONDITION SIMILAR TO OTHER STALLING PROBLEMS I HAVE READ ABOUT ON 2004-06 PACIFICAS, AND THAT HAD LED TO A RECALL ON OLDER MODELS. CALLED CHRYSLER RECALL, BUT THEY HAVE NO RECORD ON THIS PROBLEM. WHY WON'T CHRYSLER DO ANYTHING ON THIS ONE? *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10576502April 1, 2014
WHEELS, TIRES:VALVE
WHILE COMING TO A STOP IN A PARKING LOT THE TIRE VALVE STEM BLEW OFF, COMPLETELY DEFLATING THE TIRE. SIX WEEKS LATER THE SAME THING OCCURRED TO ANOTHER WHEEL. IT APPEARS THAT VALVE STEM CORRODED JUST BELOW THE CAP. THE PRESSURE INSIDE THE TIRE THEN BLEW OUT THE SCHROEDER VALVE RESULTING IN A QUICK DEFLATE OF THE TIRE. IF THIS HAD HAPPENED AT HIGHWAY SPEED IT COULD HAVE RESULTED IN LOSS OF STEERING AND POSSIBLE ACCIDENT OR PERSONAL INJURY. BOTH TIRE VALVE STEMS HAVE BEEN REPLACED, BUT NOW WONDERING IF THE REMAINING TWO NEED TO BE REPLACED. SUCH A DESIGN OF THIS PRODUCT IS A POTENTIAL FATAL ACCIDENT WAITING TO HAPPEN. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10575941March 31, 2014
ENGINE
TL* THE CONTACT OWNS A 2007 CHRYSLER PACIFICA. THE CONTACT STATED THAT WHILE DRIVING 40 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE TECHNICIAN WAS UNABLE TO DIAGNOSE THE FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 100,000 AND THE CURRENT MILEAGE WAS 129,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10576061March 31, 2014
ELECTRICAL SYSTEM
WHILE DRIVING THE ELECTRICAL PANELS ARE FLUSHING MULTIPLE TIME SOME KIND OF WARNING NOISE SOUND AND THEN THE DASH LIGHT STAYS ON WITH ALL THE LIGHTS STIES ON AND THE ENGINE RUNS MORALLY, WE HAVE TO PULL OVER AND TURN THE ENGINE OFF AND RESTART IT AND AFTER A FEW MILES THE SAME REPEATS AGAIN AND AGAIN, THE DEALER DOSE NOT KNOW ABOUT IT AND THEY WANTS TO CHANGE MULTIPLE PART TO FIGURE TO FIX THE ISSUE, WHICH IS COSTLY AND EXPENSIVE TOO, AND PLUS WE HAVE TO FIND ANOTHER VEHICLE FOR THE DAILY NEED THAT TAKE KIDS TO SCHOOL AND DAILY GROCERY SHOPPING. IT IS SCARY AND SPECIALLY WHEN THE KIDS ARE IN THE VEHICLE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10575114March 27, 2014
POWER TRAIN, ENGINE, VEHICLE SPEED CONTROL
ABOUT A WEEK PRIOR THE VEH WAS DRIVING VERY SLUGGISH AND WOULD NOT RESUME NORMAL UNTIL REACHING 50MPH, THEN THE NEXT WEEK WHILE DRIVING AT ABOUT 35MPH THE VEH BEGAN SHAKING VERY BAD FORCING ME TO DROP SPEED TO ABOUT 15MPH. TOOK IT TO A MECHANIC AND WAS TOLD I NEEDED A REAR DRIVE SHAFT AND ENGINE MOUNTS AND FROM WHAT I HEAR THIS IS A COMMON PROBLEM WITH THESE VEHS. DRIVE SHAFT IS WELL OVER $1000.00 NOT TO MENTION LABOR, SOMETHING NEEDS TO BE DONE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10573374March 19, 2014
ENGINE
THE VEHICLE SHUTS OFF WHILE DRIVING. THIS HAS OCCURRED SIX TIMES SINCE FEBRUARY 1, 2014 (A PERIOD OF ABOUT SEVEN WEEKS). EACH TIME I HAVE BEEN LUCKY ENOUGH TO GUIDE THE VEHICLE OFF TO THE SIDE OF THE ROAD, IN SPITE OF THE LOSS OF STEERING AND BRAKING. THE VEHICLE RESTARTED WITH NO MAJOR PROBLEM EACH TIME. ALSO, THE ENGINE SPONTANEOUSLY REVVED AS THE VEHICLE LOST FORWARD MOMENTUM ON ONE OCCASION (ON A DATE PRECEDING THE FIFTH SHUTOFF EVENT), BUT REGAINED NORMAL OPERATION WITHIN SECONDS. ON THAT OCCASION I TOOK THE VEHICLE IMMEDIATELY TO THE DEALER FOR ANALYSIS; THEY UPDATED A COMPUTER MODULE. THE SHUTOFF HAS OCCURRED TWICE SINCE THE DEALER FIXED THE COMPUTER COMPONENT. ALL EVENTS OCCURRED WITHIN TWO TO FIVE MINUTES OF DRIVING THE CAR AFTER IT HAD BEEN SITTING FOR SEVERAL HOURS (COLD START?). MY RESEARCH SHOWS THAT THIS IS A FREQUENTLY REPORTED PROBLEM WITH THE 2007 PACIFICA, AND THAT THE VEHICLE WAS RECALLED FOR THE PROBLEM IN MODEL YEARS 2004 - 2006. I PROVIDED A PRINTOUT OF MY RESEARCH TO THE DEALER, AND THEY HAVE HAD THE VEHICLE FOR FIVE BUSINESS DAYS WITHOUT BEING ABLE TO REPRODUCE THE PROBLEM. I REPORTED THE PROBLEM BY PHONE TO CHRYSLER, BUT THEIR COMPLAINT LINE DOES NOT OFFER SOLUTIONS (AND APPARENTLY DOES NOT PROVIDE FEEDBACK). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10572883March 17, 2014
SUSPENSION, WHEELS
OUR 2007 PACIFICA CONTINUES TO HAVE PROBLEMS. ONE CHRYSLER DEALER STATED IT WAS SAFE TO DRIVE AND GOOD TO GO. 2 DAYS LATER STUDS ON TIRE BROKE OFF. OTHER SIDE STUDS WERE LOOSE AND HAD TO BE TIGHTENED. WE TOOK VEHICLE TO ANOTHER CHRYSLER DEALER WHO INSPECTED VEHICLE AND HAD A LIST OF THINGS WRONG INCLUDING ,REAR AND FRONT MOTOR MOUNTS BEING BROKE. POWER STEERING FLUID LEAKING, TRANSMISSION LINES LEAKING, REAR BRAKE PADS AND FRONT ROTORS NEED REPLACING AND WHEEL ALIGNMENT RIGHT CAMBER OFF IN FRONT AND REAR ALIGNMENT OFF AND RIGHT TOE IS OFF. THE FIRST DEALER STATED THEY DID A FRONT AND REAR WHEEL ALIGNMENT AND LESS THAN3 WEEKS LATER THE ALIGNMENT IS THAT FAR OFF. SOMETHING RADICALLY WRONG WITH THIS VEHICLE, AND/OR FIRST CHRYSLER DEALER. ALL OF THIS AFTER GOING THROUGH 3 PLUS SETS OF SHOCKS AND 2 TIE ROD ENDS AND NOW ANOTHER WHEEL ALIGNMENT! VERY UNSAFE, VEHICLE WITH STILL UNDIAGNOSED REASON FOR ALL THIS. CHRYSLER INSISTS THE VEHICLE CAN BE REPAIRED. WE DO NOT TRUST THAT STATEMENT ANY LONGER. IT IS OUR BELIEF THAT THIS CAR IS DEFECTIVE. WE BELIEVE SOMETHING IN THE SUSPENSION OR DESIGN IS CAUSING ALL OF THESE PARTS TO CONTINUE BREAKING, AND CONTINUOUS ALIGNMENT,TIRE, BRAKE PROBLEMS. NOW MOTOR MOUNTS AND POWER STEERING, AND TRANSMISSION LEAKS. WE DID NOT GET ANY VALUE FROM THIS CAR PURCHASE. CHRYSLER SHOULD BE HELD RESPONSIBLE FOR THE DEFECTIVE CAR WE ARE STUCK WITH. WE COULD HAVE BEEN INJURED TWICE ALREADY BY TIRES ALMOST FALLING OF CAR. NOW WE NEED TO WORRY ABOUT FIRES FROM LEAKING LINES AND ALSO WORRY ABOUT BROKEN MOTOR MOUNTS. HELP US PLEASE! THIS CAR NEEDS TO BE TAKEN OFF THE ROAD AND WE NEED TO BE REIMBURSED. IN THE MEANTIME WE CANNOT SAFELY DRIVE CAR ANY DISTANCES AS WE WAIT FOR AN ANSWER FROM CHRYSLER CORP. ON WHAT THEY CAN DO FOR US. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10569202March 13, 2014
SUSPENSION, TIRES
WE OWNED A 2007 CHRYSLER PACIFICA CAR FOR 3 MONTHS, 46000 MILES APPROX, WHEN PURCHASED. AFTER THE FIRST 3 MONTHS OF OWNERSHIP, THE REAR TIRES WENT COMPLETELY BALD , WIRES POKING OUT, THE CAR WAS BOTTOMING OUT ON EVERY BUMP. THE SPRINGS WERE WEAK WE WERE TOLD. THE SHOCKS WERE BROKEN, THE TIRES WERE COMPLETELY OUT OF LINE AND THE DEALER DID FIX AT THEIR OWN EXPENSE. 2 NEW TIRES REPLACED , WHEEL ALIGNMENT, TWO NEW SHOCKS, AND SUPPOSEDLY SPRINGS FIXED. AT APPROX. 8 MONTHS LATER THE VEHICLE WAS AGAIN BOTTOMING OUT. ONCE AGAIN WE WERE TOLD SHOCKS BROKEN. CHRYSLER WAS CONTACTED AND REPLACED SHOCKS, DEALER DID WHEEL ALIGNMENT AND A TIE ROD END WAS REPLACED. IN APPROXIMATELY 10 MONTHS WE AGAIN NOTICED THE CAR WAS MAKING NOISE AND BOTTOMING OUT. ONCE AGAIN SHOCKS WERE BROKEN AND THE OTHER TIE ROD END NEEDED REPLACING. CHRYSLER CUSTOMER CARE WAS NOTIFIED FROM THE FIRST INCIDENT AND SUBSEQUENTLY AT EACH ADDITIONAL OCCURENCE. THE DEALER PAID AT THE FIRST OCCURENCE, CHRYSLER PROVIDED SHOCKS AT SECOND OCCURENCE, ON THE LAST OCCURENCE CHRYSLER REQUIRED AN INSPECTION BY A CHRYSLER DEALER. ANOTHER TIE ROD WAS REPLACED. WE WERE TOLD BY DEALER CAR WAS GOOD TO GO. WE TOOK TRIP TO PICK UP FAMILY AT AIRPORT AND HAD TO BE TOWED. UPON REINSPECTION 2 DAYS LATER, WE WERE TOLD 2 STUDS HAD COMPLETELY BROKEN OFF LEFT REAR TIRE, AND TIRE COULD HAVE COME OFF ON FREEWAY AT SPEEDS OF 65 MPH. THEY ALSO DISCOVERED TWO LUGS ON RIGHT REAR TIRE WERE LOOSE. THIS WAS THE SECOND INCIDENT WHERE OUR SAFETY WAS AT RISK. 4 SETS OF SHOCKS 2 TIRES 2 TIE ROD ENDS AND 3 WHEEL ALIGNMENTS LATER. VERY UNSATISFIED. THE CAR IS A SAFETY HAZARD ON THE ROAD. SUSPENSION DESIGN FLAW??? *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10568141March 10, 2014
POWER TRAIN, ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2007 CHRYSLER PACIFICA. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 30 MPH, THE VEHICLE EXHIBITED DIFFICULTY IN ACCELERATION AND DECELERATION POWER. THE VEHICLE WOULD RESPOND TO ACCELERATION ATTEMPTS WITH A DELAY. ADDITIONALLY, THE CHECK ENGINE, EPS AND BRAKE WARNING LIGHTS WERE ILLUMINATED. THE CONTACT ALSO STATED THAT THE INSTRUMENT PANEL FAILED. THE VEHICLE WAS NEITHER DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 20,000. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10567838March 7, 2014
ENGINE
AT 40,899 MILES (I PURCHASED THIS CAR NEW) I HAVE NOW HAD TO REPLACE THE THREE ENGINE MOUNTS TWICE (FIRST TIME AT 20,000 MILES - UNDER WARRANTY). I AM A MATURE DRIVER WHO DRIVES THIS CARE GENTLY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10567842March 7, 2014
ENGINE
I BOUGHT THIS CAR ALMOST NEW (IT WAS NEVER TITLED - CHRYSLER HAS USED IT AS A CORPORATE CAR), WITH 15,000 MILES ON IT. I HAVE REPLACED THE ENGINE MOUNTS FOUR TIMES (THE FIRST TWO TIMES UNDER WARRANTY). ON THE LATEST INSTANCE, THE MOUNTS HAD BEEN ON THE CAR FOR ABOUT 15 MONTHS AND 28,000 MILES. THEY FAILED AND DAMAGED THE RIGHT FRONT AXLE, WHICH ALSO HAD TO BE REPLACED, FOR A TOTAL COST OF ABOUT $2,500. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10567002March 4, 2014
FUEL SYSTEM, GASOLINE
THE FUEL GAUGE IS NOT SHOWING CORRECTLY. IT READS THAT THE FUEL TANK IS HALF FULL THEN IT SUDDENLY DROPS TO EMPTY. THE MILES TO EMPTY GAUGE IS NOT CALCULATING CORRECTLY EITHER. YOU CAN NOT TELL HOW FAR YOU REALLY CAN GO BEFORE THE CAR WILL RUN OUT OF GAS. WHEN I ATTEMPT TO FILL THE FUEL TANK, IT WILL NOT LET THE FUEL FLOW INTO THE FUEL TANK. IT STOPS AS IF IT IS FULL, BUT IT IS NOT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10567020March 4, 2014
SUSPENSION, WHEELS
TL* THE CONTACT OWNS A 2007 CHRYSLER PACIFICA. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 55 MPH, A LOUD NOISE WAS HEARD FROM OUTSIDE THE VEHICLE AS THE STEERING WHEEL BEGAN TO VIBRATE. THE VEHICLE WAS TOWED TO AN AUTHORIZED DEALER. THERE WERE NUMEROUS PARTS REPLACED ON THE VEHICLE OVER A PERIOD OF TIME INCLUDING TWO TIE ROD ENDS, FOUR SHOCKS AND A WHEEL ALIGNMENT WAS PERFORMED WITH EACH REPAIR. MOST RECENT LY, THE LUG NUT STUDS WERE REPLACED DUE TO THE SUSPENSION DEFECT. THE CONTACT WAS UNCERTAIN OF THE LOCATION OF THE PARTS THAT WERE REPLACED FOR ANY OF THE REPAIRS. THE MANUFACTURER WAS NOTIFIED OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 81,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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