Chrysler Pacifica Complaints (2004)

896 consumer complaints on file.

#10136885September 18, 2005
FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP
WHEN MY CHRYSLER PACIFICA GETS TO 1/2 TANK OF GAS, THE CAR STARTS TO STALL. ESPECIALLY WHEN SLOWING DOWN OR TURNING A CURVE. I'VE TAKEN IT TO THE DEALERSHIP TWICE (EACH TIME I WAS TOLD THAT THEY COULD NOT REPLICATE THE PROBLEM, BUT I WAS OUT OF GAS -- EACH TIME I HAD 1/2 TANK OF GAS -- WHEN I TURNED A CURVE, IT SHOWED EMPTY). I WAS TOLD ON THE SECOND TRIP TO THE DEALERSHIP TO DOCUMENT MY MILEAGE, HOW MANY GALLONS OF GAS I PUT INTO THE TANK, ETC.). I FILLED UP ON TUESDAY, SEPTEMBER 13, 2005. TODAY, SUNDAY, SEPTEMBER 18, 2005, I REACHED 1/2 TANK OF GAS. I HAVE TRAVELED APPROXIMATELY 242 MILES. MY CAR IS STALLING AGAIN. IS THERE A FIX FOR THIS PROBLEM. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10134404August 27, 2005
VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM, VISIBILITY:WINDSHIELD WIPER/WASHER, EQUIPMENT
THERE HAS BEEN NO ACCIDENT FOR ME BUT I AM SURE IF YOU SEARCH YOU CAN FIND THIS PROBLEM. THE WINDSHIELD WIPERS FREEZES UP WHEN THE WEATHER IS VERY COLD AND WET. THE DEFROSTER DOES NOTHING TO HELP KEEP THE WIPERS IN GOOD WORKING ORDER. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10135581August 22, 2005
POWER TRAIN, SUSPENSION:FRONT:WHEEL BEARING
2004 CHRYSLER PACIFICA DEVELOPED PROBLEMS WITH THE TRANSMISSION AND THE WHEEL BEARINGS. *MR THE CONSUMER EXPERIENCED PROBLEM UPON THE ARRIVAL AT HOME ON THE FIRST DAY OF PURCHASE. THERE WERE CLUNKING SOUNDS WHEN IN DRIVE, REVERSE, SHIFT OR REVERSE TO DRIVE, A WHINE WHEN DECELERATING AT 30-40 MPH, EXCESS BACKLASH IN THE DIFFERENTIAL. THE SERVICE DEALER NOTES STATED THAT THERE WAS INCORRECT GEAR LASH AND BEARING PRELOAD UPON ORIGINAL ASSEMBLY FROM THE FACTORY. THE DEALER FIXED THE WHEEL BEARING AND STATED THAT THE TRANSMISSION WAS NORMAL. THE CONSUMER REQUESTED A REFUND. *SC
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10133424August 12, 2005
ELECTRICAL SYSTEM, SEAT BELTS
2004 CHRYSLER PACIFICA DEVELOPED PROBLEMS WITH STALLING, DEAD BATTERY, REAR WINDOW INOPERATIVE, FAULTY FUEL GAUGE, DASHBOARD LIGHTS FLICKERING AND SECURITY SYSTEM INOPERATIVE.***NO ANSWER REQUIRED***. *MR THE SEAT BELT WAS INOPERATIVE. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10132526August 11, 2005
POWER TRAIN:TRANSFER CASE (4-WHEEL DRIVE), VEHICLE SPEED CONTROL
DT: THE CONTACT OWNS A 2004 CHRYSLER PACIFICA. SHE PURCHASED THE CAR IN MARCH OF 2005 . SHE HAD TO GO BACK TO THE DEALER EVERY WEEKEND SINCE PURCHASING THE VEHICLE EXCEPT FOR THE MONTH OF JUNE. THE VEHICLE WAS MAKING A CLANKING NOISE DUE TO TRANSFER CASE MALFUNCTIONING. TRANSFER CASE WAS REPLACED PREVIOUSLY IN APRIL, 2005, AND NEEDED TO BE REPLACED AGAIN. ALSO, VEHICLE SURGED WHILE DRIVING. . SHE FELT UNSAFE DRIVING VEHICLE. THE MANUFACTURER SAID THAT THE DEALER HAS TO TAKE CARE OF THE VEHICLE AND HAS TO GET A SERVICE REPRESENTATIVE TO INSPECT THE VEHICLE. THE CONTACT FELT THAT UNTIL SOMETHING WAS RESOLVED WITH THIS VEHICLE THERE WILL BE A FATALITY . THE VEHICLE WAS TAKEN TO THE DEALER FOR 17 TIMES FOR VARIOUS PROBLEMS.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10125470June 16, 2005
FUEL SYSTEM, OTHER
I PURCHASED THIS VEHICLE DUE TO REPORTS STATING HOW SAFE IT IS. FIRST PROBLEM WILL JUST STOP RUNNING. THERE WERE NO WARNINGS OR ANYTHING. IT HAS DONE THIS ON 8 TIMES THE FIRST BEING TWO MONTHS AFTER I PURCHASED THE VEHICLE. THE DASH BOARD WILL JUST NOT TURN ON AND THE FOG LIGHT INDICATOR NO LONGER COMES ON. THE DEALERSHIP REPLACE SOMETHING FOR A RECALL DEALING WITH THE GAS TANK AND NOT MY GAS LIGHT CONTINUOUSLY FLASHES ON EVEN THOUGH I HAVE PLENTY OF GAS. THE GAS NEEDLE STARTS GOING UP AND DOWN CONTINUOUSLY THEN STOPS. THIS HAPPENS ABOUT TWICE A DAY. I FEEL I AM STUCK WITH A LEMON BECAUSE EACH TIME THE DEALER TELLS ME THAT THEY CAN'T FIND ANYTHING AND TO BEING IT BACK IF IT ACTS UP AGAIN. I HAVE A VERY BUSY LIFE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10122376May 28, 2005
POWER TRAIN:AUTOMATIC TRANSMISSION, EQUIPMENT:MECHANICAL
LEASED PACIFICA 7-2004. BY 11-2004 9000 MILES STARTED MAKEING LOUD POPPING SOUNDS FROM FRONT END. DEALER TRYED TO CONCEL PROBLEM WITH PTO UNIT THAT THEY KNEW WAS FAULTY, AFTER TAKING CAR HOME, ON A WE HAD TO ORDER NEW PART THEY LET ME DRIVE THIS CAR WITH NO REPAIRS MADE AT THAT TIME. 2 WEEKS LATER WE CONTACTED THE SERVICE DIRECTOR AND HE REVELED THE PROBLEM AND PART WAS REPLACED. NOW IN MAY 2005 IT IS MAKING LOUD THUMPS IN THE FRONT END WHEN DECELRATING AND ACELERATING CAR IS AT THE DEALERSHIP AT THIS TIME. ONE OTHER PROBLEM WAS WATER ON PASSENGER SIDE FLOOR THEY HAD NOT SEALED A TUBE PROPERLY AT TIME OF MANUFACTURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10121967May 23, 2005
POWER TRAIN
PLEAE BE ADVISED THAT BOTH MY ENGINE LOWER MOUNTS WERE LEAKING-ONE WAS DRIED OUT TOTALLY THE OTHER WAS ALMOST DRIED -I WAS ABLE TO ORDER OEM CHRYSLER PARTS FOR MY 2004 PACIFICA AND HAD IT REPALCED AS SOON AS POSSIBLE (MIGHT BE A DESIGN FLAW) AND OR BAD PARTS BEINGS USED. NONE THE LESS THIS ACCURED AT ABOUT 28,800 =/- TO MATURE FOR THESE ITEMS TO BE NEEDING REPLACEMENT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10121746May 20, 2005
STRUCTURE:FRAME AND MEMBERS
ON FRIDAY THER 13TH OF MAY I HAD A FLAT TIRE ON MY 2004 PACIFICA (CHRYSLER), THE JACK FAILLED AND CRIPLE UNDER THE LOAD OF MY CAR CAUSING $2000.00 0F DAMAGE, I FOLLOWED THE MANUFACTURE MANUAL.AFTER LOOKING FURTHER INTO THIS I NOTICE THAT WHERE THE JACK WAS POSITION THE FRAME BENT ( PROBALY CAUSE THE JACK TO FAILLED) I HAVE PICTURE I COULD EMAIL YOU. I CONTACTED THE DEALERSHIP AND CHRYSLER AND BOTH ARE NOT LISTENING TO MY SAFETY CONCERNS. THE GENERAL MANAGER OF MY LOCAL DEALERSHIP TOLD ME THAT A SIMILAR INCIDENT HAPPENED TO HIM ON HIS REAR TIRE CHANGE...
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10120989May 16, 2005
STEERING
DT: CAR WAS MAKING A NOISE, WHEN CONSUMER TURNED THE WHEEL IT FELT LIKE THE STEERING WHEEL WAS FALLING OFF AND THEN THE STEERING WENT OUT. CONSUMER HAS CALLED MANUFACTURER AND THEY WILL NOT HELP. DEALER SAID THEY ARE ONLY INVOLVED IN FIXING IT, NOT TAKING COMPLAINTS. 2000 MILES AGO, CONSUMER GOT IT FIXED AND NOW SHE FEELS THE PROBLEM IS STILL THERE. SHE STILL HEARS NOISE IN THE WHEEL. *TT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10120577May 10, 2005
POWER TRAIN:AUTOMATIC TRANSMISSION, SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
DT: I WAS DRIVING ON FREEWAY AND SLOWED FOR OTHER TRAFFIC WHEN BRAKE PRESSURE APPLIED AND IT THEN BEGAN SHAKING AND STOPPED. UPON STOPPING IT REVVED THEN GEARED DOWN. TOOK TO DEALER, AND THEY MADE SOME ADJUSTMENTS TO THE TRANSMISSION, BUT SAID NOTHING WAS WRONG. THIS HAPPENED AGAIN. RETURNED TO DEALER, WHO THOUGHT THIS WAS A COMPUTER PROBLEM, WHEN TRIED TO REPAIR IT THEY FRIED THE COMPUTER SYSTEM IN CAR. THE CAR STILL HAS THIS PROBLEM. CONTACT FEELS THIS CAR IS NOT DRIVABLE DUE TO THIS SITUATION. ALSO, HAS A CLANKING SOUND. HAS TO BEEN TO DEALER FOR THIS, AND SAID IT WAS BRAKES, AND ADJUSTED THOSE BRAKES. YET THIS CAR STILL HAS PROBLEMS. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10120599May 10, 2005
ELECTRICAL SYSTEM
MY 2004 CHRYSLER PACIFICA HAS BEEN IN FOR SERVICE 6X AND HAS CURRENTLY BEEN AT THE DEALERSHIP FOR 3 WEEKS NOW. THE MOST RECENT PROBLEM WAS ELECTRICAL - THE DASH DISPLAY THAT INDICATES SPEED, FUEL GAUGE, ETC. WENT BLACK WHILE DRIVING AND ALL THE INTERIOR LIGHTS ILLUMINATED. THEY HAVE NOT DETERMINED THE PROBLEM AND CHRYSLER WANTS ME TO PICK UP THE VEHICLE ALTHOUGH NO REPAIR WAS MADE. THE CAR HAS BEEN SVC. FOR BRAKES, TRANSMISSION, MOTOR MOUNT BROKEN, FAN ASSEMBLY NOT COMPLETED DURING ASSEMBLY, VEHICLE WOULDN'T START AND BATTERY WAS REPLACED. THE VEHICLE IS UNSAFE!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10118861May 2, 2005
EQUIPMENT:APPLIANCE:AIR CONDITIONER, STRUCTURE:BODY:DOOR, SEATS:FRONT ASSEMBLY:RECLINER
AIR CONDITIONER MAKES HISSING SOUND EVERY FEW SECONDS. DOOR SEALS WERE NOT FITTED PROPERLY, LET WATER LEAK INTO CAR. SEAT MODULE FAILED AFTER ONLY A COUPLE OF WEEKS.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10119254April 27, 2005
CHILD SEAT:HARNESS BUCKLE:INFANT, CHILD SEAT
CONCERNS REGARDING THE PADDING ON HEAD REST PART OF THE BABY TREND CAR SEAT.*MR PER NHTSA AN INFANT CAR SEAT SHOULD BE INSTALLED AT A 45 DEGREE ANGLE. THE CAR SEAT THE CONSUMER HAD HAS ONE INCH HEAD PADDING ATTACHED TOT HE TOP PORTION OF THE SEAT THAT CAUSES A GREATER THAN 45 DEGREE ANGLE FOR THE INFANT'S HEAD. THE CONSUMER IS CONCERNED THAT THIS ANGLE COULD CAUSE AIRWAY OBSTRUCTION. THE HARNESS ADJUSTMENT SYSTEM CAUSED THE INFANTS HEAD TO BE IMPROPERLY POSITIONED (BABY TREND MODEL# CS11K7889C000919). *BF *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10116444April 5, 2005
POWER TRAIN:AUTOMATIC TRANSMISSION, ELECTRICAL SYSTEM, POWER TRAIN:AXLE ASSEMBLY:AXLE SHAFT:SEAL
TRANSMISSION UNIT FAILURE. HAS BEEN TO THE DEALER 3 TIMES THAT I CAN REMEMBER. CLICKING POPPING NOISE IN THE TRANSMISSION OR AXLE. "FIXED" 3 TIMES 2) 3 ELECTRICAL PROBLEMS A) DISPLAY FOR HEATING AND AC WENT OUT. IT WAS REPAIRED B) DISPLAY FOR MESSAGE CENTER WENT OUT. IT WAS REPAIRED C) THE GAS GUAGE WOULD "GO EMPTY" THEN "REFILL" ALL WHILE DRIVING. IT WAS REPAIRED 3) NOW I JUST FOUND GEAR OIL ON MY GARAGE FLOOR, THE REAR AXLE SEALS ARE LEAKING.I'LL BE CALLING THE DEALER TOMORROW. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10116237April 1, 2005
ELECTRICAL SYSTEM, EXTERIOR LIGHTING:HEADLIGHTS, FUEL SYSTEM, OTHER, LATCHES/LOCKS/LINKAGES:DOORS:LATCH, POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM)
I PURCHASED THE CAR FROM CARMAX 08/03, WITH 500 MILES ON IT. AT THE END OF 09/04, WITH 2200 MILES, I BEGAN TO HAVE PROBLEMS WITH THE FUEL LIGHT. I TOOK IT IN FOR SERVICE FOR THE FUEL LIGHT ON 10/6, 10/11, 12/18, AND 12/27/04. EACH TIME SERVICE SAID IT WAS DUE TO A GAS CAP NOT BEING TIGHTEND, AND OR GAS WAS BEING TOPPED OFF. THEY DIDN'T TELL ME THEY REPLACED A C34 FUEL LINE CLIP ON 12/18, AND ON 12/27 THEY REPLACED THE EGR SYSTEM. I CONTINUED TO HAVE THE SAME PROBLEMS 1/11 AND 1/17/05. ON 1/17/05 THEY REPLACED A DETECTOR FOR GENERAL EVAP SYSTEM FAILURE/REPLACE NVLD PUMP. 1/25/05, SERVICE AGAIN FOR THE HEADLAMPS NOT WORKING, THEY FOUND NO PROBLEM. I WAS NOT TOLD THEY DID A RECALL ON 10/06/04 ON THE AUTO TRANSMISSION POWERTRAIN CONTROLE MODULE. I FOUND OUT, VIA THE INTERNET THERE WAS A RECALL ON THE HEADLAMPS, AND THEY COULD GO OUT ANYTIME. I RECEIVED ANOTHER RECALL IN THE MAIL ON THE SEAT CONTROL MODULE AND DRIVERS DOOR HANDLE, SO I TOOK THE CAR IN FOR BOTH RECALLS 03/31/05. I GOT HOME THAT EVENING, AND NOW I CAN'T GET INTO THE CAR THROUGH THE DRIVER'S SIDE! THIS WHOLE CAR IS A LEMON AND SHOULD BE RECALLED! *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10114230March 17, 2005
ENGINE AND ENGINE COOLING:ENGINE, FUEL SYSTEM, GASOLINE:DELIVERY, LATCHES/LOCKS/LINKAGES:HATCHBACK/LIFTGATE:LOCK, POWER TRAIN:AUTOMATIC TRANSMISSION:LEVER AND LINKAGE:FLOOR SHIFT, SEATS:MID/REAR ASSEMBLY, SUSPENSION:FRONT:CONTROL ARM:LOWER ARM, POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM)
AFTER HAVING MY PACIFICA FOR 1.5 YEARS AND EXPERIENCING 19 PROBLEMS (54 DAYS IN THE SHOP!); 2-3 OF WHICH ARE RECURRING (I.E. THE ENGINE LIGHT COMING ON), EVEN THE SERVICE DEPARTMENT AT MY DEALERSHIP STATED THAT THEY WOULD STAND BEHIND MY EFFORTS TO GET A VEHICLE REPLACEMENT! WE ARE COMPLETELY HAPPY WITH THE DEALERSHIP'S SERVICE AS THEY HAVE STOOD BEHIND THIS "LEMON" BETTER THAN THE MANUFACTURER APPEARS TO BE ABLE TO. AFTER TALKING WITH THE CHRYSLER REPRESENTATIVE, MR. CRAIG KISHNER, I WAS INFORMED THAT THE "BEST" CHRYSLER COULD DO WAS TO REFUND MY EXTENDED WARRANTY PRICE. I PUSHED BACK AND MY BOYFRIEND ALSO CALLED TO ANNOUNCE OUR DISMAY AT THE MANNER IN WHICH WE ARE BEING TREATED AFTER BEING TREMENDOUSLY PATIENT FOR 1.5 YEARS TO SEE IF THIS "LEMON" COULD BE REPAIRED TO A REASONABLE LEVEL OF USABILITY. MR KISHNER THEN CAME BACK WITH THE ANSWER THAT CHRYSLER WOULD ONLY "STEP UP" FOR THE PREVIOUSLY LAUGHABLE ANSWER. WE HAD HOPED FOR A LAUDABLE ANSWER. I FIND IT DIFFICULT TO BELIEVE THAT A MANUFACTURER, WITH THE QUESTIONABLE TRACK RECORD OF CHRYSLER, WOULD WANT TO CREATE MORE ADVERSE PUBLICITY THAN THEY ALREADY HAVE CHALKED UP OVER THE COURSE OF THEIR EXISTENCE. NONETHELESS, WE WILL PURSUE THIS THROUGH THE COURTS AND UNDOUBTEDLY TELL ALL OF OUR FRIENDS AND BUSINESS COLLEAUGES OF THIS HORRIFIC EXPERIENCE. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10114939March 10, 2005
VISIBILITY:REARVIEW MIRRORS/DEVICES
CONSUMER STATED THE SIDEVIEW MIRRORS ARE VERY SMALL. THIS CAUSES HIM TO CUT OTHER DRIVERS OFF ON THE ROAD. CONTACTED THE DEALER. HOWEVER, THE PROBLEM STILL EXISTS. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10112632March 7, 2005
EXTERIOR LIGHTING:HEADLIGHTS
HEADLAMP FAILURE. THIS CAR IS 1 1/2 YEARS OLD TO US AND HAS JUST UNDER 30K MILES. THE VEHICLE HAS A RECALL ON THE 2005 MODEL BUT NOT THE 2004. THEY ARE CALLING IT A MAINTENANCE ITEM ON MY CAR.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10113379March 3, 2005
AIR BAGS:FRONTAL
WHILE DRIVING 55 MPH VEHICLE PULLED OVER TOO FAR AND SANK INTO A DITCH. THEN, VEHICLE CRASHED INTO A COUPLE OF TREES AND CAUGHT ON FIRE . UPON IMPACT, AIR BAGS FAILED TO DEPLOY. DRIVER SUSTAINED A DISLOCATED ANCLE. VEHICLE WAS TOTALED. *AK
Crash:
Yes
Fire:
Yes
Injuries:
1
Deaths:
0

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