Chrysler Pacifica Complaints (2004)

896 consumer complaints on file.

#11003512July 6, 2017
FUEL/PROPULSION SYSTEM
TL* THE CONTACT OWNS A 2004 CHRYSLER PACIFICA. WHILE DRIVING, THE VEHICLE RAN OUT OF FUEL WITHIN THREE MINUTES WITHOUT WARNING. THE VEHICLE WAS TAKEN TO A LOCAL DEALER (SHAVER CHRYSLER DODGE JEEP RAM LOCATED AT 3888 E THOUSAND OAKS BLVD THOUSAND OAKS, CA 91382) WHERE IT WAS DIAGNOSED THAT THE FUEL TANK /PUMP NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE, BUT DID NOT OFFER ANY ASSISTANCE. THE FAILURE MILEAGE WAS 100,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11003509July 6, 2017
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2004 CHRYSLER PACIFICA. WHILE THE VEHICLE WAS PARKED, THE CONTACT NOTICED A BURNING ODOR AND SAW FLAMES EMITTING FROM UNDER THE DRIVER'S SEAT. THE CONTACT REACHED DOWN AND PULLED OUT THE SEAT MEMORY MODULE, WHICH WAS ON FIRE. THE FIRE DEPARTMENT WAS NOT CALLED. THERE WERE NO INJURIES AND A POLICE REPORT WAS NOT FILED. THE VEHICLE WAS TAKEN TO SHAVER CHRYSLER DODGE JEEP RAM AND FIAT (3888 THOUSAND OAKS BLVD, THOUSAND OAKS, CA 91362) TO OBTAIN A QUOTE FOR REPAIR PARTS. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 100,000.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11002610July 1, 2017
ENGINE, FUEL/PROPULSION SYSTEM, SUSPENSION
A POPPING SOUND COMING FROM THE FRONT END WHEN TURNING WHILE MAGEING TURNS. IT IS SO LOUD YOU THINK SOMETHING FELL OFF. THIS HAS BEEN HAPPING FOR AT LEAST 4 YEARS I ALWAYS TAKE IT TO THE SHOP AND THEY SAY THEY CAINT FIND ANYTHING WRONG BUT I KNOW IT IS THE SHOP KEEP COMPUTER RECORDS SO I KNOW THEY WILL HAVE THE TIMES I KEPT RETURING WITH THIS PROBLEM IT NEVER DO IT WHEN I TAKE IT SO THEY SAY THEY CAINT DIGONOSE MY PROBLEM. YOU WILL NEVER KNOW WHEN IT WILL MAKE THAT LOUD POPPING SOUND BUT WHEN IT DOSE IT YOU WILL BE STARTELD YOU BECAUSE YOU THINK YOUR WHEEL IS OFF. IT ALSO WILL NOT START OCCASIONALY YOU NEVER KNOW WHEN THIS WILL HAPPEN I REPLACE MY BATTERY EVERY YEAR BECAUSE IT WILL KILL YOUR BATTERY ALL THE TIME .I HAVE REPLACED MY GAS PUMPS THEY WENT OUT 5 YEARS AGO
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11001873June 28, 2017
STRUCTURE:BODY, ELECTRONIC STABILITY CONTROL (ESC)
HAS TAKEN TO STATE INSPECTION AND THEY SAID THERE'S RUST. DIDN'T THINK OF IT AS A BIG ISSUE UNTIL I READ THE HAZARDS OF RUSTING FRAME ON THE ENGINE COULD DROP THE ENGINE WHILE DRIVING. NOW NOT DRIVING IT. IT HAD A TIRE ROD REPAIRED LAST YEAR AND STILL WENT OUT THIS YEAR. IT MIGHT BE DUE TO CORROSION. A LOT OF ELECTRONIC PROBLEMS TOO. FELT LIKE WASTED MY MONEY EVERY YEAR KEEPING THIS VEHICLE IN SHAPE. THIS STATE ALSO LIKES SELLING THESE TYPES OF VEHICLE SO THEY CAN JUICE FOLKS MONEY EVERY YEAR FOR INSPECTIONS AND REPAIR. THEY PUT SALT ON THE GROUND EVERY WINTER THAT EATS UP THE FRAMES OF THE VEHICLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11000136June 20, 2017
STRUCTURE:BODY
ENGINE CRADLE RUSTING HAS HOLES DOWN BOTH SIDES COULD ALSO AFFECT MY STEARING WHAT PEEKED MY INTEREST WAS THAT I READ THAT 2004S BUILT IN FEBRUARY AND MARCH MINE WAS FEBRUARY CHRYSLER SENT A NOTICE I NEVER RECEIVED ONE FOR THIS PROBLEM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10990729May 20, 2017
UNKNOWN OR OTHER
ENGINE MOTOR MOUNT, CRADLE ROT, RUSTED, JUST FOUND THIS OUT WHEN TAKING IN FOR A BRAKE CHECK UP, UNREPAIRABLE AND CAN NO LONGER DRIVE, JUST PURCHASED IN DECEMBER 2016.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10984250May 8, 2017
FUEL/PROPULSION SYSTEM
TL* THE CONTACT OWNED A 2004 CHRYSLER PACIFICA. WHILE DRIVING APPROXIMATELY 30 MPH, THE VEHICLE MADE A LOUD BUZZING NOISE AND SHUT DOWN WITHOUT WARNING. THE VEHICLE WAS PLACED IN NEUTRAL AND PUSHED TO THE SIDE OF THE ROAD. THE VEHICLE WAS TOWED TO THE CONTACT'S RESIDENCE WHERE AN INDEPENDENT MECHANIC DIAGNOSED THAT THE FUEL PUMP NEEDED TO BE REPLACED. THE FAILURE WAS NOT REMEDIED. THE CONTACT STATED THAT THE FUEL PUMP WAS REPLACED IN 2014. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 199,046.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10984284May 8, 2017
VEHICLE SPEED CONTROL
TL* THE CONTACT OWNS A 2004 CHRYSLER PACIFICA. THE CONTACT STATED THAT ON SEVERAL OCCASIONS WHILE ATTEMPTING TO DRIVE, THE ACCELERATOR PEDAL WAS DEPRESSED AND THE VEHICLE EXPERIENCED UNINTENDED ACCELERATION. THE CONTACT STATED THAT WHILE THE BRAKE PEDAL WAS DEPRESSED AND WHILE THE VEHICLE WAS IDLE THEN THE ACCELERATOR WOULD MAKE A REV NOISE. NO WARNING LIGHT ILLUMINATED. THE VEHICLE WAS NOT TAKEN TO A DEALER OR DIAGNOSED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 127,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10970973April 6, 2017
STRUCTURE:BODY
THE FRONT SUB FRAME ENGINE CRADLE IS ROTTED/RUSTED- OVER A PERIOD OF TIME, THE BOLTS ARE NOT HOLDING SECURELY ON MY 2004 CHRYSLER PACIFICA. IT IS LOOSE THE ENGINE AND THE TRANSMISSION RELY ON THIS CRADLE TO STABULIZE THE PARTS FOR USE OF DRIVING A SAFE VEHICLE
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10970069April 3, 2017
STRUCTURE:BODY
HAD TO HAVE MOTOR MOUNTS REPLACED IN JANUARY 2015. JUST FOUND OUT ENGINE CRADLE IS RUSTED THRU AND HAS TO BE REPLACED. UNSAFE TO DRIVE. APRIL 2017.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10970374April 3, 2017
UNKNOWN OR OTHER
ENGINE CRADLE/FRAME RUSTED THROUGH AND IT COST 1739.85 TO REPLACE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10969559March 30, 2017
ELECTRICAL SYSTEM, POWER TRAIN, VEHICLE SPEED CONTROL
TL* THE CONTACT OWNS A 2004 CHRYSLER PACIFICA. THE CONTACT STATED THAT WHILE DRIVING AT 10 MPH, THE ACCELERATOR PEDAL WAS BEING DEPRESSED HOWEVER, THE VEHICLE FAILED TO RESPOND. THE CONTACT ALSO STATED THAT THERE WAS A HARD SHIFT WHEN THE VEHICLE SHIFTED BETWEEN THE GEARS. THE VEHICLE WAS TAKEN TO THE DEALER TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE AIR INTAKE NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED HOWEVER THE FAILURE RECURRED, INTERMITTENTLY. THE CONTACT ALSO STATED THAT ON SEVERAL OCCASIONS WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE STALLED. THE CONTACT STATED THAT THE VEHICLE WAS JUMP STARTED HOWEVER, THE VEHICLE WOULD STALL. THE VEHICLE TOWED TO THE DEALER TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE TCM NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 160,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10956671February 23, 2017
STRUCTURE:BODY, ENGINE
I PURCHASED A USED VEHICLE FROM A LOCAL AUTO DEALERSHIP ON JANUARY 30, 2017. AFTER DRIVING THE VEHICLE EVERYDAY FOR ABOUT A WEEK I BEGAN NOTICED THE CAR WOULD SHAKE AND PULL TO THE LEFT EVEN WHILE DRIVING AT VERY SLOW SPEEDS.ON FEBRUARY 23, 2017 I TOOK THE NEWLY PURCHASED CHRYSLER PACIFICA IN FOR AN OIL CHANGE. I RECEIVED A CALL FROM THE MECHANIC ABOUT 15 MINS AFTER I DROPPED THE VEHICLE OFF AND HE INFORMED ME THAT MY FRONT ENGINE CRADLE WAS SEVERELY RUSTED AND IF I CONTINUED TO DRIVE IT THE ENGINE COULD FALL OUT AT ANY MINUTE. I RUSHED BACK TO THE LOCATION THAT MY VEHICLE WAS BEING SERVICED AND I WAS SHOCKED AT HOW BAD THE ENGINE CRADLE ACTUALLY WAS. THERE WAS AT LEAST AN INCH GAP INDICATING IT WAS BEGINNING TO SEPARATE FROM THE BODY OF THE CAR. I TOOK PICTURES OF THE DAMAGE AND EMAILED THEM TO THE DEALER THAT SOLD ME THE VEHICLE. I ALSO DID A QUICK INTERNET SEARCH FOR FRONT ENGINE CRADLE DAMAGE IN 2004 CHRYSLER PACIFICA'S AND CAME ACROSS NUMEROUS CONSUMER COMPLAINTS HAVING THE SAME ISSUES WITH 2004 PACIFICA'S. I ALSO FOUND CHRYSLER PREVIOUSLY ISSUED AN EXTENDED WARRANTY TO RESOLVE DEFECTIVE ENGINE CRADLES FOR OWNERS RESIDING IN SALT BELT STATES AND VEHICLES WITH UNDER 150K MILES. CONFIDENT THAT MY VEHICLE QUALIFIED FOR THE EXTENDED WARRANTY I CONTACTED CHRYSLER DIRECTLY. I WAS INFORMED BY THE CHRYSLER REPRESENTATIVE THAT THE PACIFICA I CURRENTLY OWN DOES NOT QUALIFY TO RECEIVE REPAIRS UNDER THE EXTENDED WARRANTY BECAUSE IT WAS BUILT IN JANUARY OF 2004 AND WARRANTY ONLY COVERS FRONT ENGINE CRADLE DAMAGE TO VEHICLES THAT WERE BUILT AFTER FEBRUARY 23, 2004 AND BEFORE MARCH 31, 2004.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10953985February 11, 2017
STRUCTURE:BODY, SUSPENSION
EXTENSIVE CORROSION/RUST ON SUB FRAME PLATE HOLDING UP THE ENGINE. DO NOT FEEL SAFE DRIVING BECAUSE IT COULD SNAP AND BREAK AT ANY MOMENT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10947741January 26, 2017
STRUCTURE:BODY
I FOUND OUT MY PACIFICA ENGINE CRADDLE IS RUSTED ALL THE WAY THROUGH. CHRYSLER TOLD ME MY CAR WAS UNDER THE EXTENDED WARRENTY BUT IT EXPIRED IN 2014. I DID NOT KNOW ABOUT THE RUST UNTIL NOW.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10947333January 24, 2017
STRUCTURE:BODY
TL* THE CONTACT OWNS A 2004 CHRYSLER PACIFICA. WHILE UNDERGOING A ROUTINE INSPECTION, THE CERTIFIED MECHANIC DIAGNOSED THAT THE ENGINE CRADLE AND SUBFRAME WERE ROTTED. THE MECHANIC DIAGNOSED THAT THE CRADLE AND SUBFRAME NEEDED TO BE REPLACED; HOWEVER, THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THE VEHICLE WAS NOT INCLUDED IN A RECALL. THE APPROXIMATE FAILURE MILEAGE WAS 155,797.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10945487January 16, 2017
ELECTRICAL SYSTEM, ENGINE, FUEL/PROPULSION SYSTEM
I DROVE TO MY FRIENDS HOUSE, AND 15 MINUTES LATER MY CAR WAS ENGULFED IN FLAMES! THE FIRE CHIEF SAID IT WAS AN ELECTRICAL PROBLEM THAT STARTED THE FIRE. MY CAR WAS NOT RUNNING, AND I WAS NOT IN IT.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10937647December 27, 2016
STRUCTURE:BODY
TL* THE CONTACT OWNS A 2004 CHRYSLER PACIFICA. THE STATED THAT WHILE STATIONARY, THE SUB-FRAME OF THE VEHICLE DETERIORATED WITH RUST AND HAD A HUGE HOLE IN IT. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 140,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10937774December 27, 2016
ELECTRICAL SYSTEM
2 TIMES I HAVE HAD MY RUNNING AND THE DOORS LOCK. I HAD TO CALL A LOCKSMITH. NOW THE LOCKS GO ON AND OFF AND THE HEADLIGHT AND INSIDE LIGHTS COME ON WHEN TURNED OFF? THIS HAS HAPPENED WHEN CAR WAS IN PARK BUT ALSO THE LOCKING AND UNLOCKING WHILE DRIVING. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10935174December 13, 2016
STRUCTURE:BODY
THE FRONT ENGINE CRADLE PART OF THE FRAME IS ALMOST COMPLETELY RUSTED THROUGH. THIS IS THE IDENTICAL RUST CLAIMED UNDER THE CHRYSLER PACIFICA RUSTED ENGINE CRADLE LAWSUIT THAT WAS FILED IN THE UNITED STATES DISTRICT COURT FOR THE SOUTHERN DISTRICT OF OHIO-EASTERN DIVISION - HOLLAND, JR. ET AL V. FCA US LLC. THIS IS ALSO THE SAME RUST COVERED IN THE CHRYSLER TSB BULLETINS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

← Back to Chrysler Pacifica