Chrysler Pacifica Complaints (2004)

896 consumer complaints on file.

#10195287July 3, 2007
UNKNOWN OR OTHER, SUSPENSION:REAR:AXLE:SPINDLE
TL*THE CONTACT OWNS A 2004 CHRYSLER PACIFICA. THE CONTACT STATED THAT THE VEHICLE HAS EXPERIENCED SEVERAL FAILURES SINCE THE DATE IT WAS PURCHASED. THE WEATHER STRIPPING CAME OFF AND WAS TAKEN TO THE DEALER TWICE FOR REPAIR. THE LOCKS ON THE DRIVER SIDE FAIL TO INDICATE WHEN THE DOORS ARE LOCKED. TWO WEEKS AGO, WHILE DRIVING 30 MPH, THE CONTACT APPLIED THE BRAKES AND THE VEHICLE BEGAN TO SHAKE VIOLENTLY. ADDITIONALLY, THE STEERING WHEEL FELT AS IF IT WOULD DETACH. WHEN THE VEHICLE CAME TO A STOP, THE CONTACT DISCOVERED THAT THE REAR TIRES APPEARED LOOSE AND THE REAR AXLE FAILED. THE DEALER WAS NOTIFIED AND THE VEHICLE WAS TOWED TO THE REPAIR SHOP. THE WEATHER WAS SUNNY AT THE TIME OF FAILURE. THE VIN AND ENGINE SIZE WERE UNKNOWN. THE CURRENT AND FAILURE MILEAGES WERE 47,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10193137June 13, 2007
FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP
WHILE DRIVING THE FUEL GAUGE SUDDENLY DROPPED FROM 1/2 TANK TO EMPTY AND THE FUEL ALARM SOUNDED. I WAS ABLE TO IMMEDIATELY STOP AND REFUEL WHILE ONLY BEING ABLE TO FILL ABOUT 1/2 A TANK FULL. THIS HAPPENED ON THREE DAYS WILL ON VACATION TRAVELING. I CALLED MY HOME PURCHASE DEALER AFTER THE SECOND EVENT TO DISCUSS THE PROBLEM AND WAS ADVISED TO KEEP THE FUEL ABOVE 1/4 TANK AND BRING TO THE SHOP ON RETURN FROM VACATION. UPON INSPECTION, I WAS ADVISED THAT NOT ONE BUT BOTH FUEL PUMPS HAD 2 DIFFERENT ERROR CODES. I WAS AWARE OF THE FUEL PUMP PROBLEM AND RECALL AND ADVISED, ONLY ON ASKING, THAT THE VIN NUMBER OF MY VEHICLE WAS NOT INCLUDED IN THE RECALL LIST AND I WAS 4,000 MILES BEYOND WARRANTY. THE FULL REPAIR WAS ON ME FOR $600+ DOLLARS. IT IS OBVIOUS THAT FROM OTHER POSTINGS OF THIS PROBLEM THAT THIS IS A MANUFACTURER DEFECT AND MY VIN NUMBER SHOULD HAVE BEEN COVERED. I COULD NOT GET SATISFACTION FROM THE DEALER OR CHYRSLER. AFTER PURCHASING CHRYSLER FOR THE LAST 3 NEW VEHICLE PURCHASES I AM NOT INCLINED FOR CHRYSLER TO BE SELECTED FOR MY NEXT NEW VEHICLE PURCHASE.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10193053June 12, 2007
ENGINE AND ENGINE COOLING:ENGINE
TL*THE CONTACT OWNS 2004 CHRYSLER PACIFICA. SHE STATED THAT THE ENGINE MOTOR MOUNTS ARE CONSTANTLY KNOCKING. THE DEALER REFUSED TO REPAIR DUE TO THE MOTOR MOUNTS NOT BEING COVERED UNDER WARRANTY. THE FAILURE MILEAGE WAS 60,000 AND THE CURRENT MILEAGE WAS 77,000. THE CONTACT DID NOT KNOW THE EXACT PURCHASE DATE OF THE VEHICLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10192097May 31, 2007
POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM)
TL*THE CONTACT OWNS A 2004 CHRYSLER PACIFICA. ON MAY 30, 2007, THE VEHICLE LOST POWER WHILE DRIVING 25 MPH. THE CONTACT STATED THAT THE SAME FAILURE OCCURRED THE PREVIOUS DAY. ON BOTH OCCASIONS, THE VEHICLE RESTARTED BUT THE MOST RECENT LOSS OF POWER TOOK A LITTLE LONGER. THE CONTACT STATED THAT THERE IS SAFETY RECALL # 04V113000 (POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM, PCM)) FOR HER VEHICLE. THE ENGINE SIZE WAS UNKNOWN. THE CURRENT AND FAILURE MILEAGES WERE 80,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10190648May 14, 2007
POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM)
TL*THE CONTACT OWNS A 2004 CHRYSLER PACIFICA. WHILE MAKING A LEFT TURN, THE VEHICLE COMPLETELY SHUTS OFF AND HAS TO BE RESTARTED. THE VEHICLE WAS TAKEN TO THE DEALER THREE TIMES AND THE FAILURE WAS UNABLE TO BE DUPLICATED. THERE IS RECALL # 04V113000 (POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM, PCM)) ON THE VEHICLE BUT THE CONTACT'S VIN IS NOT INCLUDED. THE FAILURE CONTINUES TO PERSIST. THE ENGINE SIZE WAS UNKNOWN. THE CURRENT MILEAGE IS 30,000 AND FAILURE MILEAGE WAS 8,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10189231April 30, 2007
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR
THE FRONT ROTORS ON MY 2004 CHRUSLER PACIFICA ARE IN NEED OF "TURNING" AGAIN FOR THE SECOND TIME. THE FRONT ROTORS WERE FIRST TURNED BY CHRYSLER IN JANUARY 2006 AT ROUGHLY 40000 MILES, BUT NEED TURNING AGAIN NOW AT NEAR 50000 MILES. THIS, TO ME, IS INDICATIVE OF A WEAKNESS IN THE DESIGN OF THE BRAKE SYSTEM. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10188557April 23, 2007
UNKNOWN OR OTHER
CHRYSLER PACIFICA 04 FRONT WHEEL DRIVE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10187225April 6, 2007
SEATS:FRONT ASSEMBLY:POWER ADJUST
HAVE HAD MANY INSTANCES WHERE THE POWER SEATS IN MY 2004 CHRYSLER PACIFFICA WERE NOT ABLE TO MOVE. THIS HAS HAPPENED IN INSTANCES IN WHICH IT POSES A SIGNIFICANT DRIVER SAFETY ISSUE. ON ONE OCCASION MY WIFE HAD TO DRIVE THE VEHICLE WITH HER BODY ALMOST PINNED AGAINST THE STEERING WHEEL. THIS SEEMS TO BE A KNOWN PROBLEM WITH MANY CHRYSLER PACIFICA'S, I HAVE BROUGHT IT TO TWO SEPARATE DEALERS, AND THEY BOTH ADMIT THEY HAD MANY OCCURRENCES OF THIS. THERE ARE AT LEAST TWO SEPARATE TECHNICAL SERVICE BULLETINS RELATING TO THIS ISSUE. THEY REFUSE TOO PERFORM ANY SERVICES UNDER A SAFETY ALERT. IT'S ONLY A MATTER OF TIME UNTIL THERE IS A FATALITY RELATED TOO THIS PROBLEM. THIS IS AN EXTREME SAFETY ISSUE , AND SHOULD BE RECALLED BY THE MANUFACTURER.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10186247March 26, 2007
STEERING:LINKAGES:TIE ROD ASSEMBLY
HAD TO HAVE MY 2004 PACIFICA STATE INSPECTION DONE, IT FAILED INSPECTION FOR THE FRONT RIGHT TIE ROD. THE MECHANIC SHOWED ME THAT IT WAS COMPLETELY WOREN OUT AND THE WHOLE WHEEL SHOOK BACK AND FORTH. THIS PUT MY CHILDREN IN DANGER EVERYDAY. THERE IS NO REASON FOR THIS TO HAVE WORN OUT.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10185898March 22, 2007
ENGINE AND ENGINE COOLING:ENGINE
ON SEVERAL (10+) OCCASIONS IN THE LAST MONTH, OUR CAR HAS LOST POWER WHILE DRIVING FROM WHAT APPEARS TO BE A FUEL STARVATION ISSUE. ON THE LAST EVENT WE WERE NEARLY REAR-ENDED BY FOLLOWING CARS DUE TO THE SPORADIC ACCELERATION/DECELERATION. I HAVE BROUGHT THE PACIFICA TO THE DEALER TWICE TO HAVE THE PROBLEM DIAGNOSED AND HAVE BEEN TOLD TWICE THAT NO PROBLEM CAN BE FOUND AND THE COMPUTER DOES NOT INDICATE A "FAULT CODE" FOR WHY THE CHECK ENGINE LIGHT IS ON.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10185805March 21, 2007
ENGINE AND ENGINE COOLING
TL*- THE CONTACT STATED THAT HER 2004 CHRYSLER PACIFICA'S REAR ENGINE MOUNT NEEDED TO BE REPLACED. THE CONTACT STATED THAT WHILE DRIVING AT 40 MPH ON CLEAR SUNNY DAY, SHE HEARD A TICKING NOISE COMING FROM UNDER THE HOOD OF THE VEHICLE. SHE STATED THAT SHE TOOK THE VEHICLE TO THE DEALERSHIP AND THEY INFORMED THE CONTACT THAT HER REAR ENGINE MOUNT HAD BROKEN. THE DEALERSHIP STATED THAT HAD SHE NOT BROUGHT THE VEHICLE IN THE ENGINE COULD HAVE FALLEN OUT OF THE VEHICLE. THE CONTACT STATED THAT SHE FOUND OTHER PEOPLE HAVING THE SAME PROBLEM ON THE INTERNET. THE CONTACT STATED THAT THIS WAS NOT COVERED UNDER WARRANTY. THE CURRENT MILEAGE WAS 44,000 MILES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10185133March 15, 2007
STEERING:LINKAGES:TIE ROD ASSEMBLY
RIGHT FRONT INNER TIE ROD END WAS FOUND TO HAVE TOO MUCH PLAY TO DO AN ALIGNMENT AFTER REPLACEMENT OF TIRES. NO PARTS AVAILABLE. QUOTED $1500 FOR SERVICE BY CHRYSLER. VEHICLE HAS 53,000 MILES- NO WAY MAJOR SUSPENSION COMPONENTS SHOULD BE IN NEED OF REPLACEMENT. TIE ROD END NOT REPLACEABLE BY ITSELF- ENTIRE STEERING ARM, TIE ROD ENDS AND STEERING BOX MUST BE REPLACED AT A PARTS COST OF OVER $750! *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10183612February 27, 2007
POWER TRAIN:AXLE ASSEMBLY, SERVICE BRAKES, HYDRAULIC, STEERING:LINKAGES:TIE ROD ASSEMBLY
WHEN DRIVING AT HIGHWAY SPEEDS OR SLOWER, WHEN SLOWING DOWN CAR WOULD SHAKE BAD,TOOK TO DEALER, SAID BAD TIRES. REPLACED TIRES KEEP DOING IT, BACK TO DEALER 3 WEEKS LATER LEFT TIRE ROD WAS BAD. DEALER REPLACED BRAKES, ROTORS AT 25,000 MILES, WE NOW HAVE 53,000 WHEN ROD GOES OUT. HELP ALSO TRANSMISSION PROBLEMS RESULTING IN LOOSE BOLTS IN FRONT AXLES LOUD CLUNK BACK AGAIN. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10182311February 12, 2007
ELECTRICAL SYSTEM
TL*- THE CONTACT STATED THAT THE 2004 CHRYSLER PACIFICA HAD STALLING PROBLEMS. SHE STATED THAT 2 MONTHS AGO WHILE DRIVING AT 55 MPH SHE LOOKED DOWN AT THE DASHBOARD AND NOTICED THAT ENTIRE DASHBOARD DISPLAY FAILED. THE POWER STEERING LOCKED, AND SHE TRIED TO PULL THE VEHICLE OVER TO THE SIDE OF THE ROAD. THE VEHICLE LOST POWER. SHE CALLED WARWICK CHRYSLER JEEP DEALERSHIP, AND WAS INFORMED THAT THIS WOULD HAVE TO HAPPEN AGAIN ,AND THAT THE ENGINE LIGHT HAS TO COME ON IN ORDER FOR THEM TO DO ANYTHING. THE CONTACT DROVE THE VEHICLE FOR ABOUT 2 MONTHS AND NOTHING HAPPENED, BUT SHE DID NOTICE THAT WHEN STARTING THE VEHICLE THE DASHBOARD LIGHTS WERE VERY DIM, THE GPS LIGHTS WERE DIM ALSO. WHILE DRIVING ON 02/07/07 AT 55 MPH THE VEHICLE STALLED ON THE HIGHWAY AGAIN. SHE STATED THAT THE ENTIRE DASH, THE GPS, THE STEERING CUT COMPLETELY OFF. SHE STA SHE HAD A SATELLITE RADIO PLUGGED INTO THE HOT PLUG, THAT WAS DIRECTLY CONNECTED TO THE BATTERY AND THAT DIDN'T SHUT OFF. THE CONTACT TOOK THE VEHICLE TO WARWICK, AND THEY INFORMED HER THAT THEY NEEDED TO UPDATE THE COMPUTER WHICH COST THEM $140.00. THE CONTACT STATED THAT SHE FOUND ON THE INTERNET A SERVICE BULLETIN FOR THE SAME PROBLEM. THE CONTACT FOUND RECALLS 06V432000 & 04V113000 FOR 2004-2006 VEHICLES. THE CURRENT MILEAGE WAS 68111, AND THE FAILURE MILEAGE WAS 62500.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10179307January 22, 2007
ELECTRICAL SYSTEM
I HAVE A 2004 CHRYSLER PACIFICA. MY WIFE AND KIDS WERE AT THE STORE WENT IN FOR FIVE MINUTES CAME BACK OUT AND THE CAR WOULD NOT START. BY THE WAY IT WAS ABOUT 10 DEGREES OUT AT THE TIME. THANK GOD THERE WAS SOMEONE AROUND TO JUMP START THE CAR. MY WIFE FINALLY GOT TO WHERE SHE WAS GOING AND SHUT THE CAR DOWN AND TRIED TO START IT IMMEDIATELY AFTER AND IT WOULD NOT START IT WOULD JUST CLICK. THIRTY MINUTES LATER SHE WENT OUT THE CAR STARTED. ALL WEEKEND THE CAR WOULD START THEN THE NEXT TIME IT WOULD NOT. THIS HAS HAPPENED TOO MANY TIMES TO US WE DO NOT KNOW IF WE ARE GOING TO MAKE WHERE WE NEED TO GO OR NOT. THIS HAS HAPPENED TEN TO FIFTEEN TIMES TO THIS VEHICLE. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10179384January 22, 2007
ELECTRICAL SYSTEM
TL* - THE CONTACT STATED THAT HE PURCHASED HIS 2004 CHRYSLER PACIFICA AND TWO WEEKS LATER, THE VEHICLE STALLED FREQUENTLY. THE CONTACT STATED WHILE DRIVING 25-35 MPH THE ENGINE WILL SHUT OFF. TO RESTART THE VEHICLE THE CONTACT HAD TO PUT THE VEHICLE IN NEUTRAL; HOWEVER THERE HAVE BEEN OCCASIONS WHEN THE VEHICLE WOULD NOT RESTART. THE DEALER IS UNABLE TO DIAGNOSE THE FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10178791January 16, 2007
EXTERIOR LIGHTING:HEADLIGHTS
LOW BEAM HEAD LIGHT BURNS OUT AT 34K MILES. REPLACED H7 (OEM) LAMP MYSELF BECAUSE DEALER CLAIMS IT IS A MAINTENANCE ITEM AND NOT COVERED UNDER WARRANTY. UPON INSTALLING NEW LAMP THE OTHER LOW BEAM LAMP EXPIRED. I BELIEVE THERE IS A DEFECT AND CHECKED MY CAR STATS TO VERIFY ANY REPORTS. I SEE I AM NOT ALONE. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10178862January 16, 2007
ENGINE AND ENGINE COOLING:ENGINE, FUEL SYSTEM, GASOLINE, ELECTRICAL SYSTEM
TL* - THE CONTACT HAS A 2004 CHRYSLER PACIFICA. THE CONTACT STATED THAT THE CLOCK DISPLAY TURNS OFF, THE GAS GAUGE NEEDLE FLOATS UP AND DOWN, AND ELECTRICAL EQUIPMENT WOULD GO DIM. THE CONTACT STATED THAT THE GAS GAUGE REGISTERS THE FUEL AS LOW WHEN THE GAS TANK IS ALMOST FULL AND THAT A REAR INTERIOR LIGHT GOES ON. ALSO, THE DVD PLAYER SWITCHES SONGS AS IF IT WERE SEARCHING FOR RADIO STATIONS. THE CHILD SAFETY LOCKS FOR HER WINDOWS ONLY WORK OCCASIONALLY. THE HEATER DOESN'T ALWAYS TURN ON, BUT WHEN IT DOES IT CANNOT BE ADJUSTED UNLESS THE POWER TO THE VEHICLE IS TURNED OFF. THE CONTACT STATED THAT THE VEHICLE STALLED TWICE WHILE SHE WAS DRIVING 55 MPH WITH AN ODOMETER READING OF 58000 MILES. DURING ONE OF THE STALLING INCIDENTS SHE WAS TRYING TO CHANGE LANES, BUT THE CAR WOULD NOT ACCELERATE, SO SHE PULLED OVER ONTO THE MEDIAN WHERE THE CAR TURNED OFF. THE CONTACT WAS ABLE TO RESTART THE VEHICLE AND RESUME DRIVING. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10178303January 10, 2007
FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY
I LEFT HOME YESTERDAY WITH 5 CHILDREN IN THE CAR WITH ME TO TAKE MY DAUGHTER TO HER BALLET AND MUSIC LESSONS. EVERYTHING WAS FINE WHEN WE LEFT AND I DON'T REMEMBER ANYTHING SIGNIFICANT HAPPENING ON THE DRIVE. AFTER RETURNING HOME, MY OLDEST DAUGHTER WENT TO THE GARAGE TO GET SOMETHING OUT OF THE CAR. SHE CAME BACK IN AND TOLD ME THE GARAGE SMELLED OF GASOLINE. I WENT OUT TO FIND A HUGE PUDDLE OF GAS UNDER THE CAR AND THE PLASTIC (OF ALL THINGS) COUPLING BETWEEN THE TANK AND THE LINE LEAKING PROFUSELY. WE TOOK THE CAR IN FOR REPAIRS THIS MORNING AND FOUND THAT WE ARE GOING TO HAVE TO REPLACE THE ENTIRE TANK AS IT IS ALL MADE AS ONE PIECE. THE TANK ALONE IS $500.00. THAT ISN'T INCLUDING TAX OR LABOR. I AM ALSO WITH OUT A CAR FOR THE NEXT 3 DAYS. THANKFULLY NO ONE WAS HURT, BUT WHEN I THINK OF WHAT COULD HAVE HAPPENED TO MY CHILDREN... NOT TO MENTION HAD MY DAUGHTER NOT FOUND THE LEAK AND WE HAD LET IT LEAK A FULL TANK OF GAS OUT INTO THE GARAGE UNDER WHERE MY CHILDREN SLEEP! WHY DID THEY MAKE THAT THING OUT OF PLASTIC AND NOT PROTECT IT FROM DEBRIS ON THE ROAD?? *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10177698January 3, 2007
ELECTRICAL SYSTEM:12V/24V/48V BATTERY:CABLES, VEHICLE SPEED CONTROL:CRUISE CONTROL
THE CONTACT STATES THAT BATTERYWAS LEAKING ACID. WHEN THIS HAPPENS IT DISABLED THE CRUISE CONTROL. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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