Chrysler Pacifica Complaints (2004)

896 consumer complaints on file.

#10314986February 28, 2010
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP:CONTROL UNIT/MODULE, ENGINE AND ENGINE COOLING:ENGINE
2004 CHRYSLER PACIFICA. IN THE PAST 3 MONTHS WE HAVE REPLACED THE MOTOR MOUNTS AND THE ANTILOCK BRAKING SYSTEM MODULE. WE NOW HAVE A THROWN ROD IN THE MOTOR OR A MAJOR CYLINDER PROBLEM. THE VEHICLE ONLY HAS 80,000 MILES ON IT AND WE MAINTAIN IT REGULARLY. ARE THERE ANY OTHER PROBLEMS THAT ARE COMMON FOR THIS VEHICLE? *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10314202February 25, 2010
STRUCTURE:FRAME AND MEMBERS
THE SUB FRAME IS ROTTING, HAS A HOLE THE SIZE OF MY FIST AND A CRACK. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10311693February 18, 2010
POWER TRAIN, ENGINE AND ENGINE COOLING
PROBLEM WAS WITH MY 2004 CHRYSLER PACIFICA NOT STARTING. AFTER TAKING IT TO A MECHANIC FOUND THAT I HAVE THREE BROKEN MOTOR MOUNTS. THIS APPEARS TO BE A VERY COMMON PROBLEM FOR THIS MAKE AND MODEL ACCORDING TO THE MANY COMPLAINTS I HAVE READ ONLINE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10310354February 14, 2010
ELECTRICAL SYSTEM, ENGINE AND ENGINE COOLING
ENGINE SHUTS OFF WHILE DRIVING THE VEHICLE. THREE SEPARATE OCCURRENCES, MOST RECENTLY ON FEBRUARY 12,2010. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10299025January 11, 2010
STRUCTURE, POWER TRAIN:AUTOMATIC TRANSMISSION
2004 CHRYSLER PACIFICA WITH 72,000 MILES. ABOUT THREE MONTHS AGO STARTED HEARING A CLUNKING NOISE WHILE CAR WAS CHANGING GEARS. I STARTED DOING SOME RESEARCH ON WHAT THE PROBLEM MIGHT BE.I FOUND THAT A LOT OF OTHER OWNERS WERE HAVING PROBLEMS WITH THEIR MOTOR MOUNTS. I PUT MY CAR ON A LIFT TO INSPECT IT AND THERE WAS FLUID LEAKING FROM AROUND THE MOTOR MOUNTS. THE BUSHINGS WERE COMPLETELY BUSTED AND BROKEN. WHEN I TRIED TO GET NEW PARTS, THE DEALERSHIP SAID THEY WERE NOT COVERED UNDER WARRANTY AND WERE ON BACKORDER INDEFINITELY. THEY SAY THAT I SHOULD JUST DRIVE IT UNTIL THEY GET PARTS. I HAVE FOUND OUT FROM JUST ABOUT EVERY OWNER OF A PACIFICA THAT THEY TOO HAVE HAD TO REPLACE THEIR MOTOR MOUNTS AS WELL, AT THEIR OWN EXPENSE.(AROUND $500) SOMETIMES TWICE. WHY HASN'T CHRYSLER ADDRESSED THIS AS A DEFECT? THIS IS A VERY COSTLY AND DANGEROUS DEFECT THAT NEEDS TO BE ADDRESSED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10298179January 4, 2010
VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM
TL*THE CONTACT OWNS A 2004 CHRYSLER PACIFICA. THE CONTACT ACTIVATED THE DEFROST SYSTEM; HOWEVER, THE FRONT AND REAR WINDSHIELD, SIDE AND REAR WINDOWS WERE COMPLETELY COVERED WITH ICE. THE DEFROSTER/DEFOGGER SYSTEM FAILED TO DE-ICE THE ACCUMULATION ON THE WINDOWS. IN ADDITION, THE DEFROSTER FAILED TO CLEAR OFF THE FOG AND FROST FROM THE WINDOWS SURFACE. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER FOR INSPECTION. THE TECHNICIAN STATED THAT THE DEFROSTER WAS FUNCTIONING PROPERLY. THE VEHICLE HAS NOT BEEN REPAIRED FOR THE MALFUNCTION. THE VIN WAS UNAVAILABLE. THE FAILURE MILEAGE WAS 35,000. THE CURRENT MILEAGE WAS 77,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10296423December 19, 2009
STRUCTURE:FRAME AND MEMBERS
I OWN A 2004 CHRYSLER PACIFICA AND IT JUST TURNED 60,000 MILES THIS WEEK. I BROUGHT THE CAR IN TO MY MECHANIC FOR AN OIL CHANGE. HE CALLED ME 1/2 HOUR LATER AN INFORMED ME THAT MY CAR IS UNSAFE TO DRIVE. HE INFORMED ME HE FOUND THAT THERE WAS "SEVERE FRAME CORROSION" UNDER THE ENGINE NEXT TO THE STEERING RACK BOLT (THERE IS A RUST HOLE STRAIGHT THROUGH). I WOULD HAVE TO REPLACE THE WHOLE FRONT FRAME OF THE CAR BEFORE IT CAN BE DRIVEN. I MADE AN APPOINTMENT WITH CHRYSLER (SPOKE WITH SERVICE MANAGER) AND THEY WILL BE LOOKING AT THE CAR ON TUESDAY 12/22/2009 BUT THEY ALREADY INFORMED ME THERE IS NOTHING THEY CAN DO BECAUSE IT ISN'T A WARRANTY PROBLEM. MY FEAR IS THAT OTHER PEOPLE WITH THE SAME CAR ARE UNAWARE OF THIS PROBLEM AND THEY COULD BE SERIOUSLY INJURED OR DIE WHILE DRIVING THE CAR. PLEASE HELP! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10295876December 15, 2009
STRUCTURE:FRAME AND MEMBERS
COMPLAINT ABOUT MY 2004 CHRYSLER PACIFICA. AT 70,000 MILES I DISCOVERED THAT THE ENGINE CRADLE CORRODED THROUGH IS CERTAIN AREAS AND HEAVILY RUSTED IN OTHER AREAS. WHEN DISCOVERED I WAS ADVISED NOT TO DRIVE IT ANY FURTHER FOR FEAR OF THE ENGINE OR SUSPENSION FALLING OUT. MY FIRST QUOTE WAS FOR $4000.00 HOWEVER, WITH THE HELP OF A NEPHEW WE ACCOMPLISHED THE REPLACEMENT OF ENGINE CRADLE FOR $2600.00. FOR THIS CONDITION TO DEVELOP ALMOST SEEMS CRIMINAL. I PREVIOUSLY WAS A FORENSIC PHOTOGRAPHER FOR PERSONAL INJURY CLAIMS AND IN FACT WORKED FOR ATTORNEYS WHO REPRESENTED CHRYSLER IN LAW SUITS. IT MY MANY (35) YEARS EXPERIENCE, I NEVER WITNESSED THIS EXTENSIVE CORROSION ON A RELATIVELY NEW VEHICLE. I HOPE THIS COMPLAINT WILL ALLOW ME TO ATTACH PHOTOS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10296023December 15, 2009
TIRES, STEERING, ENGINE AND ENGINE COOLING
I HAD A BAD VIBRATION IN THE FRONT . SO I TOOK IT TO THE DEALER SINCE I HAD A FACTORY EXTENDED WARRANTY BUMPER TO BUMPER., THEY SAID THE CAR NEEDED TIRES. SO I CHANGED THE TIRE IT STILL VIBRATED. GO BACK NOW IT IS THE RACK & PINION BUSHINGS ARE BAD . BUT I NEED TO REPLACE THE K FRAME BECAUSE A WELD IS BROKEN. THEY SAY I BROKE IT CAUSE THERE ARE SCRATCHES ON IT. {NOT THAT VIBRATION DID IT} SO I PAID TO HAVE A NEW ONE PUT IN . 8 MONTHS LATER THE MOTOR MOUNTS BREAK AND THE ENGINE DROPS 2" FROM THE GROUND . THANK GOD MY FAMILY WAS NOT DRIVING DOWN A HIGHWAY. SO I TAKE IT BACK AND THEY SAY BECAUSE THERE IS SCRATCHES ON IT AGAIN THAT BROKE THE BUSHINGS .ONCE AGAIN I ENDED UP PAYING TO HAVE IT FIXED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10294744December 7, 2009
STRUCTURE:FRAME AND MEMBERS
FRAME AT RIGHT FRONT HOLDING ENGINE AND WHEEL ASSEMBLY RUSTED THROUGH ON MY 2004 CHRYSLER PACIFICA. SOMETHING LIKE THIS SHOULD NEVER HAPPEN ON A 4 1/2 YEAR OLD CAR WITH 43,780 MILES ON IT, AND ALWAYS KEPT IN THE GARAGE, AND PROMPTLY SERVICED AT ALL TIMES. THE SAME PROBLEM HAPPENED RECENTLY TO OUR FRIENDS ON THEIR 2004 CHRYSLER PACIFICA, THIS DEFINITELY IS A PROBLEM ON THOSE CARS. I'M SURE THAT IF THAT HAPPENED ON TWO CARS THERE ARE MOST LIKELY A LOT MORE ON THE ROAD WAITING FOR A DISASTER TO HAPPEN. THE DEALER AND HIS STAFF THAT SERVICED MY CAR ADVISED ME NOT TO DRIVE IT ANY MORE. SINCE THERE WAS NO NEW PART AVAILABLE FOR SEVERAL WEEKS I HAD TO BUY ANOTHER CAR. CHRYSLER INFORMED THE DEALER THAT PART IS NOT COVERED UNDER WARRANTY EVEN UNDER THE EXTENDED WARRANTY I PURCHASED . *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10293104November 21, 2009
ELECTRICAL SYSTEM
MY 2004 CHRYSLER PACIFICA HAD A FIRE IN THE REAR SIDE WALL ON THE DRIVER'S SIDE. THE CAR WAS PARKED AND UNOCCUPIED WHEN THIS HAPPENED. I CONTACTED CHRYSLER AND AN INVESTIGATOR WAS SENT. THE INVESTIGATOR TOLD ME THE "HOTTEST PART" OR STARTING POINT FOR THE FIRE SEEMS TO BE IN OR AROUND THE REAR OF THE MOTOR FOR THE REAR WIPER BLADES WHICH WAS INSIDE THE SIDE WALL OF THE CAR. I RECEIVED A FORM LETTER FROM CHRYSLER STATING THE REPORT WAS INCONCLUSIVE AND THEY HAVE NO LIABILITY. I DO NOT AGREE WITH THEIR REPORT AND HAVE REQUESTED A COPY OF THEIR INVESTIGATOR'S REPORT WHICH THEY HAVE REFUSED TO SEND. THE IS NO WAY THIS FIRE AND DAMAGED CAUSED BY THIS FIRE WAS ANYTHING OTHER THAN A DEFECT OR PROBLEM WITH EITHER WIRING OR A MOTOR INSIDE THE SIDE WALL OF THE CAR. *TR
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10290186October 28, 2009
ELECTRICAL SYSTEM
THE BLOWER SWITCH IS STUCK ON THE HIGHEST MODE AND I AM UNABLE TO TURN OFF THE BLOWER AND THE BLOWER WILL CONTINUE TO RUN FOR ABOUT 10 SECONDS AFTER ENGINE IS SHUT OFF. THUS WHEN I START MY CAR THE BLOWER IS ON HIGH . THE CAR IS A 2004 CHRYSLER PACIFICA. HAS THERE BEEN ANY REPORTS FROM OTHER OWNERS WITH THIS ISSUE? THE DEALER, JOLLY JOHN IN SACO MAINE, SAYS THEY WILL NEED TO REMOVE MY DASHBOARD TO DETERMINE WHAT IS CAUSING THIS AND WILL COST APPROXIMATELY, AT LEAST $1,000.00. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10286736October 8, 2009
STRUCTURE:FRAME AND MEMBERS
TL*THE CONTACT OWNS A 2004 CHRYSLER PACIFICA. THE CONTACT STATED THERE WAS A CRACK IN THE A FRAME ON THE VEHICLE. AN AUTO CENTER MECHANIC ADVISED HER THAT THERE WAS A CRACK IN THE A FRAME WHILE CHANGING THE OIL. THE DEALER CONFIRMED THAT THERE WAS A CRACK IN THE A FRAME AND THE REPAIR COST WOULD BE $1900. THE CONTACT STATED THAT SHE COULD NOT AFFORD TO PAY TO HAVE THE FRAME REPAIRED. THE MANUFACTURER WILL BE NOTIFIED. THE FAILURE MILEAGE WAS 60,631.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10285201September 25, 2009
STRUCTURE:FRAME AND MEMBERS
TL*THE CONTACT OWNS A 2004 CHRYSLER PACIFICA. THE CONTACT STATED THAT WHILE DRIVING HE HEARD A GRINDING NOISE ON THE FRONT PASSENGER SIDE OF THE VEHICLE. THE VEHICLE WAS TAKEN TO A DEALER FOR INSPECTION. THE TECHNICIAN CONCLUDED THAT THE SUB-FRAME CRACKED FROM CORROSION. HE THEN ADDED THAT IT WOULD COST $3000.00 TO REPLACE THE VEHICLE. NO REPAIRS WERE MADE. THE MANUFACTURER WAS NOTIFIED, BUT BECAUSE THE WARRANTY EXPIRED, NO ASSISTANCE WAS PROVIDED. THE FAILURE AND CURRENT MILEAGES WERE 75,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10284861September 22, 2009
ENGINE AND ENGINE COOLING
FAILED MOTOR MOUNT 2004 CHYRSLER PACIFICA, APPARENTLY VERY COMMON AND CAN CAUSE SEVERE DAMAGE TO CAR IF NOT FOUND IN THE EARLY STAGE. THIS IS SUPPOSED "NORMAL WEAR". NEVER HAVE I HAD TO REPLACE THESE PART BEFORE ON ANY OTHER VEHICLE I HAVE OWNED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10284032September 15, 2009
STRUCTURE:FRAME AND MEMBERS
TL*THE CONTACT OWNS A 2004 CHRYSLER PACIFICA. ON SEPTEMBER 6, 2009, WHILE DRIVING 45 MPH, THE FRONT BUMPER FELL OFF OF THE VEHICLE. THE CONTACT HAS NOT NOTIFIED THE DEALER OR MANUFACTURER. THE VIN WAS NOT AVAILABLE. THE FAILURE AND THE CURRENT MILEAGES WERE 32,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10284073September 15, 2009
FUEL SYSTEM, GASOLINE
THE EVENTS LEASING UP TO THE DEFECT WERE ERRATIC GAS GAUGE READINGS, FROM 1/2 TANK TO EMPTY IMMEDIATELY, THEN SOMETIMES BACK TO HALF. THE CAR HAS STALLED ON A COUPLE OF OCCASIONS WHILE DRIVING.BEING TOLD BY DEALER THAT IT NEEDS PARTS THAT HAVE NOTHING TO DO WITH GAS GAUGE READINGS IE: THROTTLE BODY CLEANING, MAP SENSOR, FUEL FILLER TUBE. THIS IS AN EXTREMELY DANGEROUS SITUATION. I HAVE AN EXTENDED WARRANTY ON THE VEHICLE HOWEVER THE PARTS THAT IM BEING TOLD ARE NEEDED ARE NOT UNDER WARRANTY. HOWEVER UPON READING ALL OF THE DISCUSSION BOARDS AND LOOKING AT FORMER RECALLS THE PARTS THAT ARE BEING RECOMMENDED TO REPLACE TO FIX THE PROBLEM ARE UNDER MY WARRANTY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10283305September 8, 2009
STRUCTURE:FRAME AND MEMBERS
TL*THE CONTACT OWNS A 2004 CHRYSLER PACIFICA. THE SUB FRAME THAT HOLDS THE ENGINE IN PLACE, THE SUSPENSION AND THE STEERING ARE COVERED WITH RUST. THE MECHANIC CONFIRMED THAT RUST WAS ON THE SUB FRAME. THE DEALER REQUESTED WARRANTY INFORMATION FROM THE MANUFACTURER AND WAS ADVISED THAT THE WARRANTY THAT COVERED RUST HAD EXPIRED. THE CONTACT IS RESPONSIBLE FOR PAYING THE REPAIR COST. THE FAILURE MILEAGE WAS 41,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10283096September 7, 2009
SUSPENSION
MOTOR MOUNTS ON 2004 CHRYSLER PACIFICA DEFECTIVE AFTER 61000 MILES CAUSED ENGINE TO SHIFT AND LOOSEN TRANSMISSION CABLE/WIRE DISABLING VEHICLE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10281426August 22, 2009
ENGINE AND ENGINE COOLING
MOTOR MOUNTS ON MY '04 CHRYSLER PACIFICA ARE BROKEN. WARRANTY DOES NOT COVER THIS ITEM. SO MANY PEOPLE ARE HAVING THIS SAME PROBLEM. THE MOUNTS ARE ALL ON A BACK-ORDER STATUS AND NO ONE CAN TELL ME WHEN THEY WILL GET ANY RESTOCK OF THEM. SO NOW MANY PEOPLE ARE DRIVING AROUND WITH UNSAFE VEHICLES. I'VE CHECKED E-BAY AND DEALERSHIPS FOR THESE ITEMS. NO LUCK. I THINK CHRYSLER NEEDS TO RE-CALL THESE MOUNTS SINCE MANY OWNERS ARE HAVING THIS SAME PROBLEM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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