Chrysler Pacifica Complaints (2004)

896 consumer complaints on file.

#10381416February 10, 2011
STRUCTURE:FRAME AND MEMBERS
2004 CHRYSLER PACIFICA SUB FRAME ROTTED THRU WITH RUST. THIS IS UNACCEPTABLE. CHRYSLER KNOWS OF THE PROBLEM AND WILL NOT DO A RECALL. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10382108January 31, 2011
ENGINE AND ENGINE COOLING
I WAS DRIVING MY 2004 CHRYSLER PACIFICA WHEN THE ACCELERATION STARTED TO TAPER OFF GRADUALLY. EVENTUALLY IT WENT DOWN TO 25 MPH. I WAS UNABLE TO GO ANY FASTER SO I PULLED ONTO THE SHOULDER. WHEN I TURNED OFF THE ENGINE SMOKE STARTED FLOWING OUT OF THE VENTS IN THE CAR. WITHIN A COUPLE OF MINUTES FIRE WAS SHOOTING INTO THE PASSENGER'S FOOT WELL FROM THE ENGINE. THE POLICE WAS ON THE SCENE IMMEDIATELY AND WAS UNABLE TO PUT IT OUT -TWO FIRE TRUCKS AND 4 POLICE CARS ARRIVED AT THE SCENE. THEY STATED THEY HAD NEVER SEEN A CAR GO UP SO FAST. THERE WAS NOTHING BUT THE SHELL LEFT. I WAS LUCKY THAT I DIDN'T HESITATE TO PULL OVER AND GET OUT OF THE CAR.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10377023January 18, 2011
SEATS:FRONT ASSEMBLY:POWER ADJUST
TL*THE CONTACT OWNS A 2004 CHRYSLER PACIFICA. WHILE THE VEHICLE WAS PARKED HE ATTEMPTED TO ADJUST THE DRIVER'S POWER SEAT BUT THE SEAT WOULD NOT MOVE BACK OR FORWARD. THE CONTACT STATED BECAUSE OF THE FAILURE IT WAS VERY UNCOMFORTABLE DRIVING THE VEHICLE. THE DEALER WAS NOTIFIED OF THE FAILURE AND ADVISED HIM OF THE REPAIR COST. THE VEHICLE WAS NOT REPAIRED. THE FAILURE WAS ON-GOING FOR ONE MONTH. THE FAILURE MILEAGE WAS 108,000 AND THE CURRENT MILEAGE WAS 110,000. UPDATED 04/12/11*LJ UPDATED 04/13/11
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10376764January 15, 2011
STRUCTURE:FRAME AND MEMBERS
AFTER A RECENT SNOW STORM I NOTICED A MID-SIZED YELLOW LEAK UNDER MY VEHICLE. I BROUGHT IT TO MY MECHANIC WHO COULD NOT FIND ANY ISSUE WITH THE FLUIDS, BESIDES A SMALL LEAK IN THE TRANSMISSION FLUID. DURING ROUTINE MAINTENANCE MY MECHANIC NOTICED A LARGE RUST HOLD ON THE SUBFRAME ABOUT 10-12 INCHES LONG AND 1-2 INCHES WIDE. THE MOISTURE FROM THE SNOW WAS RUNNING THROUGH THE RUST AND CREATING THE YELLOW STAIN. THE MECHANIC WAS SURPRISED AT THE AMOUNT OF RUST AND SAID WE NEED TO KEEP AN EYE ON IT. AT THIS POINT IT'S STILL DRIVABLE, BUT IT MAY VERY WELL RUST TO THE POINT WHERE IT IS UNSAFE TO DRIVE. MY MECHANIC SUGGESTED WE CHECK FOR RECALLS AS HE FELT THE FAILURE OF THE SUBFRAME TO KEEP IN TACT WAS BAD DESIGN BY THE MAKER. I CHECKED ON RECALLS AND FOUND MANY COMPLAINTS REGARDING THIS EXACT SAME ISSUE ON THE 2004 MODEL. NOTHING CAN BE DONE, EXCEPT REPLACEMENT OF THE FRAME, THOUGH WE STILL HAVE ANOTHER 5 YEARS LEFT ON OUR LOAN. THIS IS A MAJOR SAFETY CONCERN FOR THIS YEAR AND MODEL OF THIS VEHICLE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10375588January 11, 2011
STRUCTURE
TL*THE CONTACT OWNS 2004 CHRYSLER PACIFICA. THE CONTACT STATED THAT HIS VEHICLE WAS MAKING A RATTLING NOISE IN THE FRONT OF THE VEHICLE. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING WHICH INDICATED THAT THE ENGINE CRADLE AND SUBS WERE COVERED WITH RUST. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 149,000 AND THE CURRENT MILEAGE WAS 160,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10373122December 28, 2010
ENGINE AND ENGINE COOLING
REPEATED FAILURES OF MOTOR MOUNTS. SAME COMPONENTS HAVE BEEN REPLACE 3 TIMES
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10371899December 21, 2010
STRUCTURE:FRAME AND MEMBERS
TL*THE CONTACT OWNS A 2004 CHRYSLER PACIFICA. WHILE HAVING THE VEHICLE SERVICED AT AN INDEPENDENT REPAIR SHOP FOR ROUTINE MAINTENANCE, THE CONTACT WAS INFORMED THE SUBFRAME WAS SEVERELY RUSTED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGES WERE 116,000. THE VIN WAS UNAVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10369084December 3, 2010
ENGINE AND ENGINE COOLING
TL*THE CONTACT OWNS A 2004 CHRYSLER PACIFICA. WHILE DRIVING AT AN UNKNOWN SPEED, THE CONTACT BEGAN TO HEAR CLUNKING NOISES FROM THE ENGINE AND THE CHECK ENGINE LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHERE THE CONTACT WAS INFORMED THAT THE MOTOR MOUNTS HAD FRACTURED. THE VEHICLE WAS REPAIRED. THREE YEARS LATER, THE FAILURE OCCURRED AGAIN. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER BUT HAD NOT BEEN REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 55,000 AND THE CURRENT MILEAGE WAS APPROXIMATELY 108,000. THE VIN WAS UNAVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10366644November 18, 2010
SUSPENSION, STEERING, STRUCTURE, POWER TRAIN:AUTOMATIC TRANSMISSION
I OWN A CHRYSLER PACIFICA 2004 AWD. THE VEHICLE HAS HAD NUMEROUS SUSPENSION PROBLEMS, SUCH AS A CLICKING SOUND AND AN UNSTABLE VEHICLE. I BELIEVE IT MIGHT BE THE FRONT CRADLE OF THE VEHICLE BUT AM NOT SURE IF THIS IS THE EXACT CAUSE. ALSO, WHEN I BRAKE, THE CAR MAKES A HUGE THUD SOUND. I REPLACED THE BRAKES AND ROTORS AS THE DEALER HAS DONE BUT THE NOISE IS STILL THERE. PLEASE INVESTIGATE THIS MATTER AS MANY OTHER PACIFICA OWNERS HAVE ENCOUNTERED THIS. THANK YOU SO MUCH. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10366672November 18, 2010
STRUCTURE, STRUCTURE:FRAME AND MEMBERS
2004 CHRYSLER PACIFICA SUB-FRAME ROTTED OUT. THE REST OF THE UNDERNEATH IS FINE. THE REST OF THE CAR IS FINE. CAR IN UNINSPECTABLE AND CANNOT BE DRIVEN. CALLED CHRYSLER, THEY SAID THEY WOULD DO NOTHING, EVEN THOUGH IS A COMMON PROBLEM. WILL COST THOUSANDS TO REPLACE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10365332November 10, 2010
STRUCTURE:FRAME AND MEMBERS, ENGINE AND ENGINE COOLING
CLUNKING SOUND COMING FROM ENGINE. MOTOR MOUNTS WERE WORN OUT. ALSO NOTICED ENGINE CRADLE ON PASSENGER SIDE WAS RUSTED AND SEPARATING AT WELD. THE RUST WAS SIGNIFICANT TOO THE POINT THAT HOLES HAD FORMED IN MULTIPLE SPOTS. CONTACTED CHRYSLER DEALERSHIP AND THEY REPORTED THAT CHRYSLER HAS POSTED A SERVICE BULLETIN ON THE ISSUE IN THE LAST TWO WEEKS. NO INFORMATION IS AVAILABLE ONLINE EXCEPT FOR OTHER OWNERS DISCUSSING ISSUE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10364090November 4, 2010
ENGINE AND ENGINE COOLING
ENGINE CRADLE IS NEARLY RUSTED THROUGH.. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10363568November 1, 2010
POWER TRAIN, ENGINE AND ENGINE COOLING
I WAS DRIVING MY 2004 CHRYSLER PACIFICA WHEN THE ACCELERATION STARTED TO TAPER OFF GRADUALLY. EVENTUALLY IT WENT DOWN TO 25MPH WHEN I PULLED OFF THE ROAD. AS I TURNED OFF THE ENGINE SMOKE STARTED FLOWING OUT OF THE VENTS IN THE CAR. WITHIN A COUPLE OF MINUTES FIRE WAS SHOOTING OUT OF THE PASSENGER'S FOOT WELL FROM THE ENGINE. THE POLICE WAS ON THE SCENE IMMEDIATELY AND WAS UNABLE TO PUT IT OUT TWO FIRETRUCKS AND 4 POLICE CARS ARRIVED AT THE SCENE. THEY STATED THEY HAD NEVER SEEN A CAR GO UP SO FAST. THERE WAS NOTHING BUT THE SHELL LEFT. *TR
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10362983October 30, 2010
STRUCTURE:FRAME AND MEMBERS, ENGINE AND ENGINE COOLING:ENGINE
MOTOR MOUNTS ON MY 2004 CHRYSLER PACIFICA ARE BROKEN! THIS IS A HEIGHT RISK AND PARTS SEEM TO BE ON BACK ORDER COSTS ARE HIGH AND THIS MUST BE RECALLED. THIS IS A ONGOING ISSUE ON THE PACIFICA! I FOUND THIS OUT AFTER READING SEVERAL FORUMS WHICH MANY MANY PEOPLE HAVE THE SAME ISSUE AND ALL CANT BELIEVE THAT THIS IS NOT RECALLED YET. BROKEN MOTOR MOUNTS CAN CAUSE THE ENGINE TO FALL DOWN ONTO THE STREET AND COULD CAUSE DEADLY INCIDENTS! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10362843October 28, 2010
VEHICLE SPEED CONTROL, ENGINE AND ENGINE COOLING:ENGINE
TL*THE CONTACT OWNS A 2004 CHRYSLER PACIFICA. THE CONTACT STATED THAT THE ACCELERATOR PEDAL WOULD INTERMITTENTLY BECOME STUCK IN THE OPEN THROTTLE POSITION. WHEN THE FAILURE WOULD OCCUR, THE VEHICLE WOULD JERK VIOLENTLY BEFORE ACCELERATING AND STALLING. THE VEHICLE WAS TAKEN TO A LOCAL REPAIR FACILITY WHERE THE INDEPENDENT MECHANIC DISCOVERED THAT ALL OF THE ENGINE MOUNTS WERE FRACTURED. THE ENGINE MOUNTS WERE REPLACED AT THE CONTACT'S EXPENSE. AFTER REPAIRS, THE FAILURE RECURRED SPORADICALLY AND THE ENGINE WOULD VIBRATE AND EXHIBIT AN UNUSUALLY LOUD RUMBLE. THE CONTACT WAS SITTING IDLE AT A GATED ENTRANCE. THE VEHICLE ABNORMALLY ACCELERATED UP TO 15 MPH AND CRASHED INTO THE GATE WHILE THE BRAKES WERE DEPRESSED. A POLICE REPORT WAS AVAILABLE. THE CONTACT WAS UNABLE TO DRIVE THE VEHICLE FROM THE SCENE AND THE VEHICLE WAS TOWED TO HER INSURANCE COMPANY'S LOT. THE VEHICLE WAS NOT REPAIRED. THE CONTACT WAS AWAITING A RESPONSE FROM THE MANUFACTURER. THE FAILURE MILEAGE WAS APPROXIMATLEY 85,000 AND CURRENT MILEAGE WAS 118,343.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10362641October 27, 2010
STEERING, ENGINE AND ENGINE COOLING:ENGINE
TL* THE CONTACT OWNS A 2004 CHRYSLER PACIFICA. THE CONTACT STATED WAS DRIVING 35 MPH WHEN THE STEERING FAILED, MAKING IT VERY DIFFICULT FOR THE CONTACT TO CONTROL THE STEERING. THE VEHICLE WAS TOWED TO AN AUTHORIZED DEALER WHERE IT WAS DIAGNOSED. THE TECHNICIAN ADVISED THE CONTACT THAT THE ENGINE CRADLE WAS RUSTED AND FRACTURING. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS NOT AVAILABLE. THE FAILURE AND CURRENT MILEAGE WAS 83,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10362428October 26, 2010
STRUCTURE:FRAME AND MEMBERS
TL*THE CONTACT OWNS A 2004 CHRYSLER PACIFICA. WHILE HAVING THE VEHICLE REPAIRED THE CONTACT WAS INFORMED THAT THE SUB FRAME WAS COVERED WITH RUST. THE VEHICLE WAS TAKEN TO THE DEALERSHIP WHERE THE CONTACT WAS INFORMED THAT THE ENTIRE SUB FRAME NEEDED TO BE REPLACED. THE CURRENT AND FAILURE MILEAGES WERE 74000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10361808October 22, 2010
ENGINE AND ENGINE COOLING:ENGINE
TL*THE CONTACT OWNS A 2004 CHRYSLER PACIFICA. WHILE EXAMINING THE VEHICLE THE CONTACT NOTICED THAT THE ENGINE CRADLE WAS COVERED WITH RUST. THE VEHICLE WAS TAKEN TO THE DEALERSHIP WHERE THE CONTACT WAS INFORMED THAT THE ENGINE CRADLE AND MOTOR MOUNT NEEDED TO BE REPLACED. THERE WERE NO PRIOR WARNINGS AND THE VEHICLE WAS NOT REPAIRED. THE CURRENT AND FAILURE MILEAGES WERE 72000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10361174October 19, 2010
STRUCTURE:FRAME AND MEMBERS
TL*THE CONTACT OWNS A 2004 CHRYSLER PACIFICA. THE VEHICLE WAS TAKEN TO THE DEALER FOR A ROUTINE MAINTENANCE AND WAS TOLD THAT THE FRONT SUB FRAME WAS CORRODED AND COVERED WITH RUST. THE DEALER INFORMED HER THAT THERE WERE NO RECALLS OR RELATED WARRANTIES AND THAT THE REPAIRS WOULD COST $5,000 OR SHE COULD TRADE THE VEHICLE IN FOR A DIFFERENT ONE. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 138,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10360326October 13, 2010
STRUCTURE:FRAME AND MEMBERS
TL*THE CONTACT OWNS A 2004 CHRYSLER PACIFICA. THE CONTACT STATED THAT THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC FOR AN UNRELATED REPAIR; AND THE TECHNICIAN DETECTED THAT THE FRONT PASSENGER SIDE SUBFRAME ASSEMBLY EXHIBITED EXCESSIVE RUST CORROSION. THE DEALER WAS NOTIFIED AND THEY ADVISED THAT THE VEHICLE BE INSPECTED. THE CONTACT HAD CONCERN OF THE SAFETY ISSUE INVOLVED AND SCHEDULED AN APPOINTMENT. THE FAILURE MILEAGE WAS 103,771.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

← Back to Chrysler Pacifica