Chrysler Pacifica Complaints (2004)

896 consumer complaints on file.

#10466664July 19, 2012
FUEL/PROPULSION SYSTEM
TL* THE CONTACT OWNS A 2004 CHRYSLER PACIFICA. THE CONTACT STATED THAT THE FUEL GAUGE WAS PROVIDING INACCURATE FUEL LEVEL READINGS AND WAS READING THAT THE TANK WAS HALF FULL WHEN IT SUDDENLY DROPPED TO EMPTY. WHEN REFUELING THE VEHICLE, THE PUMP WOULD STOP AT SEVEN GALLONS AND THE VEHICLE WOULD NOT ACCEPT ADDITIONAL FUEL ALTHOUGH THE FUEL TANK WAS NOT FULL. THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 150,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10465429July 12, 2012
POWER TRAIN, ENGINE AND ENGINE COOLING
TOLD AT TIME OF SERVICE BY DEALER THAT THE ENGINE CRADLE WAS RUSTING THRU THREATENING FAILURE. THIS IS A RECOGNIZED PROBLEM IN THE 2005 VEHICLES WHICH CHRYSLER HAS EXTENDED THE WARRANTY OUT TO 10/YR 150,000 MILES FOR, BUT THEY ARE REFUSING TO EXTEND THE WARRANTY ON THE 2004 MODEL. REPAIR ESTIMATE OF $2900. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10464312July 5, 2012
ELECTRICAL SYSTEM, EQUIPMENT ADAPTIVE/MOBILITY, VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM:FAN/MOTOR
07/05/07 CUSTOMER REPORTED BLOWER MOTOR NOISY, CHRYSLER CHECKED AND FOUND BLOWER MOTOR NOISY AND REPLACED THE BLOWER MOTOR. COST TO CUSTOMER $179.00. ON 08/11/10 BLOWER MOTOR NOISY ON HIGH SPEEDS, CHRYSLER REMOVED AND REPLACED THE BLOWER MOTOR. COST TO CUSTOMER $256.00. ON 07/05/12 CUSTOMER EXPERIENCING SAME PROBLEM WITH NOISY BLOWER MOTOR. WILL NEED TO TAKE VEHICLE TO DEALER TO HAVE BLOWER MOTOR REPLACED AGAIN. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10463282June 27, 2012
POWER TRAIN
TL* THE CONTACT OWNS A 2004 CHRYSLER PACIFICA. THE CONTACT STATED THAT WHILE DRIVING 50 MPH, THE ENGINE BEGAN TO LOSE POWER AND WOULD NOT CHANGE GEARS. THE VEHICLE WAS TOWED TO THE DEALER FOR DIAGNOSIS. THE TRANSMISSION PAN WAS TAKEN OFF AND IT WAS FULL OF METAL. THE CONTACT WAS ADVISED THAT SHE WOULD NEED A NEW TRANSMISSION. THE VEHICLE HAD NOT BEEN REPAIRED. THE FAILURE AND CURRENT MILEAGES WERE 63,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10462689June 22, 2012
FUEL/PROPULSION SYSTEM
TL* THE CONTACT OWNS A 2004 CHRYSLER PACIFICA. WHILE PARKED, THE CONTACT NOTICED SMOKE COMING FROM UNDER THE HOOD AND FLAMES FROM UNDER THE VEHICLE. THE VEHICLE THEN BECAME ENGULFED IN FLAMES. THE POLICE AND FIRE DEPARTMENT REPORTED TO THE SCENE AND A REPORT WAS FILED. THE CAUSE OF THE FIRE WAS UNDETERMINED. THE CONTACT REFERENCED NHTSA CAMPAIGN ID NUMBER: 03V471000 (FUEL SYSTEM, GASOLINE:DELIVERY:HOSES, LINES/PIPING, AND FITTINGS) BUT WAS UNSURE IF THE VEHICLE WAS INCLUDED IN THE RECALL. THE CONTACT STATED THAT SHE HAD REFUELED THE VEHICLE PRIOR TO THE FIRE. THE VEHICLE WAS DESTROYED. THE APPROXIMATE FAILURE MILEAGE WAS 100,000.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10460877June 7, 2012
ENGINE, AIR BAGS, ELECTRICAL SYSTEM, VEHICLE SPEED CONTROL
STARTING IN 2011 MY PACIFICA'S ELECTRICAL SYSTEMS SEEM TO BE SHUTTING DOWN. FIRST I LOST THE ABILITY TO OPEN WINDOWS OR USE POWER LOCKS ON THE PASSENGER SIDE. NEXT I LOST THE CRUISE CONTROL FUNCTION. NOW MY CHECK ENGINE LIGHT APPEARS INTERMITTENTLY. MOST RECENTLY THE AIR BAG LIGHT AND ALARM COMES ON BUT ONLY INTERMITTENTLY. *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10460929June 7, 2012
STRUCTURE:BODY
TL* THE CONTACT OWNS A 2004 CHRYSLER PACIFICA. THE CONTACT STATED THAT WHILE DRIVING 15 MPH, HE HEARD A CLICKING SOUND. THE VEHICLE WAS TAKEN TO THE DEALER AND THE DEALER REPLACED THE TIE ROD AND THE SPRINGS. THE FAILURE CONTINUED. THE VEHICLE WAS TAKEN BACK TO THE DEALER AND THE CONTACT WAS INFORMED THAT THE CRADLE NEEDED TO BE REPLACED BECAUSE IT WAS RUSTED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURE WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 95,000 AND THE CURRENT MILEAGE WAS 105,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10460976June 7, 2012
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL, EXTERIOR LIGHTING
WHILE DRIVING ON BUSY ROAD IN THE RAIN ON 3 DIFFERENT OCCASIONS MY HEADLIGHTS WENT OUT FOR NO APPARENT REASON...I DID NOT REALIZE THAT THEY HAD GONE OUT UNTIL I WAS PULLED OVER BY A STATE TROOPER AND GIVEN A TICKET...ALSO WHEN MY TANK REACHES 1/2 FULL THE NEEDLE WILL DROP TO EMPTY AND THE GAS LIGHT WILL COME ON WARNING ME THAT I HAVE RUN OUT OF GAS EVEN THOUGH I HAVE 1/2 TANK OF GAS IN THERE, ALMOST CAUSED A PILE UP ON THE HIGHWAY...LOW TIRE PRESSURE LIGHT STAYS ON EVEN WHEN I PUT AIR IN ALL 4 TIRES. *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10460034May 30, 2012
ENGINE
TL* THE CONTACT OWNS A 2004 CHRYSLER PACIFICA. THE CONTACTED STATED THAT A PRIVATE MECHANIC CONFIRMED THERE WAS A HOLE IN THE ENGINE CRADLE. THE VEHICLE WAS TAKEN TO THE DEALER AND THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 108,000 AND THE CURRENT MILEAGE WAS 118,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10459955May 29, 2012
ENGINE, ELECTRICAL SYSTEM
ON NUMEROUS OCCASIONS I WILL BE DRIVING MY CAR AND IT WILL JUST STALL OUT COMPLETELY. I HAVE NO CONTROL OVER MY CAR. THERE IS NO INCLINATION THAT IT IS EVEN GOING TO HAPPEN. I HAVE ALMOST WRECKED MY CAR. AT HIGHER SPEEDS MY CAR JERKS AND STUTTERS AND WILL RANDOMLY SHUT OFF TOO. I WILL BE STOPPING TO MAKE A RIGHT OR LEFT TURN AND MY CAR WILL STALL OUT AND I HAVE ALMOST WRECKED MY CAR WITH MY FOUR CHILDREN IN THE CAR!!!!!!! I SEE THERE IS A RECALL ON SOME CHRYSLER PACIFICA'S FOR THIS EXACT PROBLEM, BUT FOR SOME REASON IT IS NOT ON MINE AND IT IS A MAJOR ISSUE!!! I AM VERY CONCERNED WITH MY FAMILY'S SAFETY WHEN DRIVING MY CAR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10459299May 22, 2012
STRUCTURE:FRAME AND MEMBERS
TL* THE CONTACT OWNS A 2004 CHRYSLER PACIFICA. THE CONTACT STATED THAT WHILE HAVING ROUTINE MAINTENANCE PERFORMED ON THE VEHICLE BY A PERSONAL MECHANIC, THE VEHICLE WAS FOUND TO HAVE A RUSTED ENGINE CRADLE AND SUB FRAME. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND OFFERED TO COVER HALF OF THE COST OF THE REPAIR. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 100,150 AND THE CURRENT MILEAGE WAS 100,300. THE VIN WAS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10458200May 12, 2012
ENGINE, SUSPENSION, STRUCTURE:FRAME AND MEMBERS:UNDERBODY SHIELDS
IN GOING TO MECHANIC TO GET OIL CHANGE. I WAS NOTIFIED THAT SUBFRAME WAS RUSTED OUT AND CAR IS VERY DANGEROUS TO BE DRIVEN. I HAVE YET TO CONTACT DEALERSHIP BUT ON DOING A SEARCH ON LINE I FOUND THIS TO BE A MAJOR ISSUE WITH THIS CAR. I LIVE IN THE SUBURBS OF CHICAGO. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10456566April 26, 2012
EQUIPMENT ADAPTIVE/MOBILITY, ELECTRICAL SYSTEM
A FOLLOW UP TO EARLIER SAFETY COMPLAINT.JUST ORDERED A COMPUTER FOR THE AFFECTED VEHICLE AND WHILE DESCRIBING THE PROBLEM TO THE TECH WAS INFORMED THAT IT IS A WELL KNOWN PROBLEM AFFECTING NOT ONLY MY PACIFICA BUT THEIR TOWN AND COUNTRY MINI VAN AS WELL. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10456378April 24, 2012
EQUIPMENT ADAPTIVE/MOBILITY, ELECTRICAL SYSTEM, VEHICLE SPEED CONTROL
THIS VEHICLE HAS SUFFERED THROUGH A WIDE VARIETY OF PROBLEMS AS OUTLINED FROM ONLINE COMPLAINT BOARDS. TODAY HAS STARTED SUDDEN ACCELERATION WHILE STOPPED AT TRAFFIC LIGHTS ALMOST TAKING ME INTO TRAFFIC YOUR INVESTIGATION ON THESE ARE CLOSED BUT I NEVER HAD SATISFACTION SPEAKING TO CHRYSLER OFFICIALS AND WAS INFORMED BY MY DEALER A COUPLE OF YEARS AGO THAT THE VEHICLE WAS MADE BY THE ;OLD; COMPANY AND THE NEW COMPANY DOES NOT HONOR PROBLEMS.WHAT IS DISTURBING IS THAT A CLOSE INSPECTION BY ME HAS REVEALED THAT THE WIRING HARNESS GOING TO THE CONTROL COMPUTER WAS ROUTED UNDER THE DRIVERS SIDE FLEXIBLE MOTOR MOUNT AND THE HARNESS HAS BEEN DAMAGED BY THE MOUNT COMPRESSING THIS HARNESS RIGHT ON TOP OF A BOLT ON THE FRAME CAUSING FRAYING OF SEVERAL CONTROL WIRES .THE POOR DESIGN HAS INDEED CREATED MOST OF THE PROBLEMS WITH THE VEHICLE AND COULD CAUSE WRECKS AND PERHAPS EVEN DEATHS. CHRYSLER HAS INFORMED ME THEY DO NOT ACCEPT SUGGESTIONS FROM THE PUBLIC BUT FOR THE SAFETY OF THE CITIZENS STILL DRIVING THESE VEHICLES,I SEE A LOT ON THE ROAD, PLEASE CONTACT THEM AS TO THIS PROBLEM WHICH WHILE NOT COVERED UNDER THEIR WARRANTY SHOULD BE AS THIS FLAW ONLY SHOWS UP WITH MILEAGE. THE WIRING HARNESS HAS NOT BEEN PRICED BY ME YET BUT IF PAST EXPERIENCE IS THE GUIDE CHRYSLER PARTS ARE SIGNIFICANTLY HIGHER THAN COMPETITORS,EVEN IF THE LAST 'GENUINE' PART HAD PRODUCT OF SOUTH KOREA RIGHT ON THE BOX. THE PROBLEM IS POOR DESIGN. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10455968April 21, 2012
ENGINE AND ENGINE COOLING, POWER TRAIN
WHILE DRIVING CAR IT KNOCKS AFTER PUSHING BRAKES THEN GAS AGAIN IT CONTINUES TO DO SO AFTER I HAVE HAD OVER 2000 IN REPAIRS DONE. IT HAS NEW SHOCKS NEW AXLES NEW MOTOR MOUNTS & TIRES I BELIEVE SEVERAL OTHER OWNERS HAVE HAD THE SAME ISSUES AND A RECALL SHOULD BE IN PLACE OR AN EXPLANATION OF WHY OUR CARS ARE DOING THIS! I BOUGHT THE CAR USED AND WAS TOLD THE OWNER SOLD IT BECAUSE THEY DID NOT WANT TO PUT THE MONEY INTO IT TO HAVE THE MOTOR MOUNTS REPLACED SO I AM THINKING THAT SHE MIGHT HAVE HAD THE SAME ISSUE. IT ALSO SHAKES AFTER I GET PAST 50 MPH. IT HAS ALSO DIED AFTER TURNING A SHARP LEFT AND I ALMOST CRASHED WITH MY INFANT IN THE CAR. IT HAS LOCKED ME OUT OF THE CAR WITH MY DAUGHTER STILL IN THE CAR! ALSO THE REAR AC IS NOT WORKING ANY LONGER AND I HAD IT LOOKED AT AND NO ONE CAN TELL ME WHY. I WOULD HAVE TRADED IT IN BUT I AM NOT ABLE TO START ALL OVER WITH PAYMENTS AGAIN ON A NEW CAR. THANK YOU AND ANY INFORMATION IN REGARDS TO THE PROBLEMS I HAVE BEEN HAVING WITH OUR CAR WOULD BE AWESOME. I HAVE NEVER RECEIVED ANY RECALL INFORMATION ON THIS CAR AND IF ANY ARE IN EFFECT AND COULD FIX THESE ISSUES PLEASE LET ME KNOW. *JS *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10454847April 11, 2012
ENGINE AND ENGINE COOLING
TL* THE CONTACT OWNS A 2004 CHRYSLER PACIFICA. THE CONTACT STATED THAT THE VEHICLE WAS BEING EXAMINED BY AN AUTHORIZED DEALER FOR ROUTINE MAINTENANCE WHEN THE DEALER STATED THAT THE ENGINE CRADLE WAS DETERIORATING AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGES WERE 117,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10454704April 10, 2012
ELECTRICAL SYSTEM, FUEL SYSTEM, GASOLINE
MY HUSBAND WAS DRIVING AND SUDDENLY THE CAR STARTED SMOKING WE PULLED OVER, THE FIRE FIGHTERS WERE CALLED. THEY HAD TO BREAK THE DASHBOARD IN ORDER TO STOP THE FIRE. THEY SPRAY THE CAR WITH WATER INSIDE AND OUT. CAR WAS TOTAL. THE FIRE FIGHTERS THOUGHT THAT IT WAS POSSIBLY THE WIRE THAT STARED THE FIRE. RADIO AND LIGHT ON DASHBOARD DID NOT WORK IN ONE POINT, IT STARTED WORKING AGAIN BY ITSELF. *TR
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10453649March 31, 2012
STRUCTURE:BODY
NOT SURE IF CAUSED BY ACCIDENT OR FAILURE OF MATERIAL. FRONT BASKET UNDER LEFT FRONT IS SPLITTING. ACCIDENT INVOLVED LEFT FRONT, ALMOST A COMPLETE REBUILD ON THAT CORNER. WAS DOING AN UNDER BODY INSPECTION WHILE GETTING AN OIL CHANGE. A SPLIT IN THE FRAME WAS NOTED. *JS
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10453606March 30, 2012
STRUCTURE:FRAME AND MEMBERS
THE FRONT SUBFRAME ON MY CAR HAS RUSTED PRETTY BAD, I ONLY LIVED IN NJ FOR A LITTLE OVER A YEAR. I GOT THE CAR USED WHEN IT HAD 40 THOUSAND MILES ON IT IN GEORGIA. IT WENT THROUGH ALL THE CHECKS AND SOMEHOW IN ANOTHER 40 THOUSAND IT GETS HOLES IN THE FRONT SUBFRAME! I READ THAT THIS HAS HAPPENED A LOT WITH THIS CAR AND IT SEEMS THAT A LOT OF OWNERS GOT IT REPLACED EVEN AFTER 5 YEAR WARRANTY! *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10453480March 29, 2012
POWER TRAIN
WHEN REVERSING OR SPEEDING UP IN DRIVE WITH THE STEERING WHEEL TURNED A POPPING NOISE IS HEARD FROM THE DRIVE AND PASSENGER SIDE AXLES WITH NO DAMAGE TO THE AXLES CHRYSLER IS SAYING IT IS THE GASKETS ON THE AXLES. REPAIR COST $253 FOR 2 GASKET AND REPAIR COSTS. *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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