Chrysler Pacifica Complaints (2004)

896 consumer complaints on file.

#10478802October 5, 2012
SUSPENSION, STRUCTURE:BODY
I TOOK MY VEHICLE IN TO THE SHOP TO GET NEW TIRES AND THE MECHANIC INFORMED ME THAT THE FRAME WAS RUSTED IN HALF. HE TOLD ME THAT I WOULD HAVE TO REPLACE THE FRAME OR THE VEHICLE WOULD NOT BE SAFE TO DRIVE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10478658October 4, 2012
ELECTRICAL SYSTEM, ELECTRONIC STABILITY CONTROL (ESC), VISIBILITY/WIPER
THE WINDSHIELD WIPERS AND ELECTRICAL SYSTEMS FAILED DURING A MILD RAIN. WE GOT THE VEHICLE TO A CHRYSLER DEALER AND CONTRACTED FOR THEM TO PUT IT ON THE LIFT. WE'VE LEARNED THAT THE MAIN WIRING HARNESSES ON MANY 2004 PACIFICAS - SUCH AS OURS - HAVE COLLECTED WATER FOR YEARS DUE TO THEIR DESIGN ON THE 2004 PACIFICA, AND HAVE COMPLETELY CORRODED. THIS SUBSTANTIALLY COMPROMISED OUR SAFETY, AS WE EXITED THE ROAD HAVING LOST WINDSHIELD WIPERS, ALL ELECTRICAL, ETC., WE ATTEMPTED TO USE THE HORN WHICH ALSO WAS NO LONGER WORKING. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10478522October 3, 2012
STRUCTURE:FRAME AND MEMBERS:UNDERBODY SHIELDS, STEERING, SUSPENSION
I PURCHASED THIS VEHICLE USED WITH VERY LOW MILEAGE. IT IS IN GREAT CONDITION UNTIL I STARTED HEARING A NOISE IN THE FRONT END. I TOOK INTO THE GARAGE TO HAVE NEW TIRES AND BRAKES PUT ON IT. WHEN THE MECHANIC PUT IT ON THE RACK, HE SAID THAT THE FRAME WAS RUSTED THROUGH. SO, INSTEAD OF NEW TIRES AND BRAKES I NOW NEED A NEW FRAME. I AM JUST THANKFUL THAT I WAS NOT DRIVING WHILE THIS HAPPEN. I WAS WONDERING IF THIS PROBLEM AS AFFECTED OTHER OWNERS ALSO. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10477388September 28, 2012
SUSPENSION
MY 2004 CHRYSLER PACIFICA MAKES A LOUD POPPING NOISE WHEN TURNING. IT DOESN'T DO IT ALL OF THE TIME, BUT IF YOU TURN RIGHT, THEN TURN LEFT IT WILL POP. IF YOU'RE DRIVING AROUND A SMALL TURN AND IT POPS THE VEHICLE BODY WILL SHIFT AND YOU MOMENTARILY LOSE CONTROL OF THE VEHICLE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10477428September 28, 2012
ENGINE
TL* THE CONTACT OWNS A 2004 CHRYSLER PACIFICA. WHILE STOPPED AT A TRAFFIC LIGHT, THE VEHICLE EXHIBITED AN ABNORMAL CLUNKING NOISE AS THE ACCELERATOR PEDAL WAS DEPRESSED. THE VEHICLE ALSO JERKED FORWARD. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING WHERE THE TECHNICIAN ADVISED THAT THE MOTOR MOUNT WOULD HAVE TO BE REPLACED. THE VEHICLE WAS REPAIRED HOWEVER, THE FAILURE RECURRED TWO ADDITIONAL TIMES AND THE MOTOR MOUNT WAS REPLACED THREE ADDITIONAL TIMES. THE APPROXIMATE FAILURE MILEAGE WAS 35,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10476900September 24, 2012
FUEL/PROPULSION SYSTEM
TL* THE CONTACT OWNS A 2004 CHRYSLER PACIFIC. WHILE PARKED, THE CONTACT NOTICED THAT THE FUEL GAUGE WAS PROVIDING AN INACCURATE FUEL LEVEL READING. THE CONTACT STATED THAT AFTER REFUELING, THE VEHICLE STALLED ONE MILE LATER. THE CONTACT REFERENCED NHTSA CAMPAIGN ID NUMBER: 03V471000 (FUEL SYSTEM, GASOLINE:DELIVERY:HOSES, LINES/PIPING, AND FITTINGS) BUT WAS ADVISED BY THE MANUFACTURER THAT THE VIN WAS NOT INCLUDED IN THE RECALL. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING WHO STATED THAT THE VEHICLE WAS EQUIPPED WITH DUAL FUEL TANKS AND BOTH FUEL TANKS WOULD HAVE TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 115,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10475035September 11, 2012
ENGINE
TL* THE CONTACT OWNS 2004 CHRYSLER PACIFICA. THE CONTACT STATED THAT WHILE TRAVELING 15 MPH SHE HEARD CRACKLING AND POPPING NOISES COMING FROM THE REAR END OF THE VEHICLE. THE CONTACT WAS ABLE TO DRIVE THE VEHICLE HOME. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS CONFIRMED THE ENGINE CRADLE FAILED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE AND CURRENT MILEAGE WAS 148,845.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10474279September 7, 2012
STRUCTURE:FRAME AND MEMBERS:UNDERBODY SHIELDS
NOTICED A LOT OF RUST ON FRAME AT FRONT OF VEHICLE. BODY SHOP CONFIRMED THAT THE ENGINE CRADLE WAS BADLY RUSTED AND HAS TO BE REPLACED. CAR IS PAST THE EXTENDED WARRANTY OF 7/75,000. THIS IS WAY TOO MUCH DAMAGE FOR A CAR WITH 67,000 MILES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10473101August 30, 2012
SUSPENSION, STRUCTURE:FRAME AND MEMBERS:UNDERBODY SHIELDS
MY MECHANIC HAS ADVISED THAT MY CAR HAS A RUSTED SUBFRAME, PARTS OF WHICH HAVE RUSTED THROUGH. IT IS DUE FOR INSPECTION BY THE END OF THE MONTH, AND I HAVE BEEN ADVISED THAT IT IS RUSTED BAD ENOUGH TO FAIL INSPECTION. I NEED THIS VEHICLE, AND HAVE TAKEN GREAT CARE OF IT. I CHANGED THE TIMING BELT LAST YEAR, AND HAVE KEPT IT IN A GARAGE. I CANNOT AFFORD TO PURCHASE ANOTHER VEHICLE OR REPLACE THE SUBFRAME. THIS IS NOT NORMAL RUSTING. MY LOCAL CHRYSLER DEALERS, NATURALLY, HAVE TOLD ME THAT THE CAR HAS TOO MANY MILES AND IS NO LONGER UNDER WARRANTY. I HAVE DONE MY RESEARCH ON THIS. CHRYSLER HAS BEEN REPLACING SUBFRAMES IN SOME PACIFICAS, PARTICULARLY CANADA. THERE IS A PROBLEM WITH THIS MODEL; THE METAL WAS NOT PROPERLY COATED OR SOMETHING. IT IS TIME FOR CHRYSLER TO ISSUE A RECALL AND REPLACE THESE SUBFRAMES. WHEN VEHICLES RUST, IT SHOULD NOT START IN THE SUBFRAME. I AM A SINGLE MOTHER; I NEED THIS CAR TO DRIVE TO WORK AND FOR FAMILY USE. MY KIDS AND I ARE NOT SAFE IN IT, AND IF IT CAN'T PASS INSPECTION I WILL BE WITHOUT A VEHICLE! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10472578August 27, 2012
FUEL/PROPULSION SYSTEM
TL* THE CONTACT OWNS A 2004 CHRYSLER PACIFICA. THE CONTACT STATED THAT WHILE REFUELING FUEL SPEW BACK OUT OF THE FILLER NECK. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE FLOATER NEEDED TO BE REPLACED. THE DEALER WAS MADE AWARE OF THE FAILURE WHO STATED THAT HER VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN ID NUMBER: 03V471000 (FUEL SYSTEM, GASOLINE: DELIVERY: HOSES, LINES/PIPING, AND FITTINGS). THE MANUFACTURER WAS MADE AWARE OF THE FAILURE WHO DID NOT OFFER ANY ASSISTANCE SINCE THE VEHICLE WAS NOT INCLUDED IN ANY RECALLS. THE FAILURE MILEAGE WAS 90,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10472046August 23, 2012
ENGINE
TL* THE CONTACT OWNS A 2004 CHRYSLER PACIFICA.THE CONTACT STATED THAT THE ENGINE CRADLE HAD BECOME CORRODED. THE VEHICLE WAS NOT TAKEN TO THE DEALER. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 86,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10471835August 22, 2012
SERVICE BRAKES
I WAS DRIVING WITH MY MOTHER AND MY THREE KIDS IN THE CAR AND WHILE I WAS DRIVING A STRUT ROD (METAL POLE) CAME THRU MY HOOD SO I HAVE A HOLE IN THE HOOD OF MY CAR WITH A METAL POLE STICKING OUT.. NEVER SEEN NOTHING LIKE IT..THE AUTO MECHANIC SAID IT IS DANGEROUS WE COULD HAVE BEEN KILLED.. DIDN'T EVEN REALIZE MY BACK BRAKE CYLINDER IS LEAKING FLUID BRAKES WENT DOWN TO THE FLOOR.... *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10471223August 17, 2012
STRUCTURE:FRAME AND MEMBERS:UNDERBODY SHIELDS
MY CAR REPAIR SHOP NOTICED THE SUBFRAME ON MY 2004 PACIFICA AS RUSTED THROUGH ENOUGH THAT THE SHOP'S OWNER COULD GET A FINGER THROUGH THE RUST HOLE. HE SAID THE PACIFICA WOULD BE ADEQUATE FOR THE VACATION I AM ABOUT TO TAKE, BUT ALSO SAID THIS ISSUE SHOULD BE HANDLED "WITHIN THE NEXT YEAR" OR THE SUSPENSION SYSTEM WOULD FAIL. HE ALSO ADDED I SHOULD FILE THIS COMPLAINT AS A POTENTIAL RECALL ACTION, AS IT WAS NOT ON THE CURRENT LIST. FOR THE RECORD, NORTHERN VIRGINIA (NEAR WASHINGTON DC) DOES GET SNOW AND ICE, AND DOES TREAT ITS ROADS WHEN THAT HAPPENS. BTW, I TRIED TO FILE THIS COMPLAINT LAST NIGHT, BUT YOUR SYSTEM WAS DOING MAINTENANCE WHEN I TRIED TO SEND IT TO YOU. I DON'T THINK THIS WENT THROUGH LAST NIGHT, BUT.... *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10470549August 14, 2012
FUEL/PROPULSION SYSTEM
TL* THE CONTACT OWNS A 2004 CHRYSLER PACIFICA. THE CONTACT STATED THAT THE CHECK ENGINE WARNING LIGHT ILLUMINATED AND FUEL FUMES WERE EMITTED INTO THE VEHICLE. THE VEHICLE WAS TAKEN TO THE DEALER, WHO STATED THAT THE FUEL TANK WAS DEFECTIVE, WHICH CAUSED THE FUEL PUMP TO CRACK. THE FUEL PUMP WAS NOT CONNECTED PROPERLY AND GAS FUMES WERE RELEASED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE, AND A CASE MANAGER WAS ASSIGNED. THE CURRENT AND FAILURE MILEAGE WAS 94,000. ...UPDATED 08/31/2012 *BF THE CONSUMER STATED THE VEHICLE WAS REPAIRED. CHRYSLER COVERED THE COMPLETE COST OF REPAIRS. UPDATED 09/05/2012 *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10468996August 2, 2012
SEATS
BOTH ELECTRIC SEAT ADJUSTERS JUST STOPPED WORKING. THE DRIVER'S SIDE SEAT IS SO FAR BACK THAT IT'S NOT REALLY SAFE TO BE DRIVING, AND BOTH SEATS ARE STUCK IN AN UNCOMFORTABLE POSITION. THE DRIVER'S SIDE SEAT IS STUCK IN THE "EXIT THE CAR" POSITION, SO IT MUST HAVE STOPPED WORKING LAST SUNDAY WHEN I DROVE IT AND THEN PARKED IT FOR THE NIGHT. NOW IT'S TOO FAR BACK FOR ME TO OPERATE SAFELY AND I AM SADLY DISAPPOINTED IN CHRYSLER. THIS SHOULD BE FIXED FOR FREE IN MY OPINION, BECAUSE I SEE MANY COMPLAINTS ONLINE ABOUT THE SAME PROBLEM. WHAT A PIECE OF JUNK. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10468823August 1, 2012
POWER TRAIN
AT ANY DRIVING SPEED MY PACIFIC STALLS AND CUTS OFF! CAN BE AT 5-50MPH WHEN IT HAS HAPPENED TO ME. A MONTH AFTER I BOUGHT IT, IT JUST CUT OFF AT AN INTERSECTION (DANGEROUS) THEN AT SLOW DOWN APPROACH TO AN INTERSECTION. EVEN HAPPENS RANDOM TIMES ON ACCELERATION FROM A STOP, IT WILL CUT OFF. HAVE HAD IT CHECKED NUMEROUS TIMES AND NOTHING WAS FOUND WRONG. HAD TUNE UPS WITH NORMAL MAINTENANCE PERFORMED AND STILL HAVE THIS PROBLEM. NOW MY WIFE WILL NOT DRIVE IT AT ALL! WISH SOMEONE COULD FORCE CHRYSLER TO ADDRESS THE PROBLEM AND FIX SINCE KNOWING OTHERS HAVE SAME ISSUES WITH THEIRS FROM READING FORUMS! PLEASE HELP! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10468443July 31, 2012
ENGINE
TL* THE CONTACT OWNS A 2004 CHRYSLER PACIFICA. THE CONTACT STATED THAT WHILE DRIVING 25 MPH, THE TRANSMISSION SLIPPED. THE CONTACT TOOK THE VEHICLE TO THE DEALER FOR INSPECTION AND THEY STATED THAT THE MOTOR MOUNT NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED AND THE FAILURE RECURRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 10,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10467020July 23, 2012
WHEELS
IS CHRYSLER DOING ANYTHING ABOUT THE BAD RIMS THEY PUT ON THE PACIFICA? HAVING TO AIR MY TIRES DAILY, I'VE CHANGE THE TIRES 3 TIMES, REMOVED THE SENSORS, AND HAVING A MULTITUDE OF SERVICE PEOPLE CHECK THEM. WHEN ALL THE WHILE IT WAS THE RIMS WHICH HAVE CRACKS AND ARE DIFFICULT TO FIND. DID CHRYSLER ISSUE A RECALL ON THE RIMS OR ARE WE ON OUR OWN?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10466770July 20, 2012
FUEL/PROPULSION SYSTEM
TL* THE CONTACT OWNS A 2004 CHRYSLER PACIFICA. THE CONTACT STATED THAT HE WOULD ONLY GET TWENTY MILES ON A FULL TANK OF GASOLINE FUEL. THE CONTACT HAD NOT TAKEN THE VEHICLE TO THE DEALER BUT BELIEVED THAT THERE WAS A PROBLEM WITH THE FUEL PUMP OR FUEL SYSTEM. THE FAILURE MILEAGE WAS 120,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10466628July 19, 2012
STRUCTURE:FRAME AND MEMBERS:UNDERBODY SHIELDS, SUSPENSION
TOOK CAR TO THE SHOP FOR ROUTINE SCHEDULE MAINTENANCE. THE MECHANIC SAID THAT THE SUBFRAME WAS SEVERELY DAMAGED BY RUST AND RECOMMENDED REPLACING IT AS SOON AS POSSIBLE. HE STATED THAT IS VERY DANGEROUS DRIVING A CAR IN THIS CONDITION. I GOOGLED " PACIFICA SUBFAME RUST" AND FIND OUT THAT THIS ISSUE IS HUGE. THE MECHANIC SAID THAT THIS DETERIORATION IS NOT NORMAL. THERE SHOULD BE A RECALL CAMPAIGN TO MAKE CHRYSLER AWARE OF THIS PROBLEM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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