Chrysler Pacifica Complaints (2007)

380 consumer complaints on file.

#10369902December 10, 2010
POWER TRAIN:AUTOMATIC TRANSMISSION
TL* THE CONTACT OWNS A 2007 CHRYSLER PACIFICA. THE CONTACT WAS DRIVING APPROXIMATELY 60 MPH WHEN HE APPLIED PRESSURE TO THE ACCELERATOR PEDAL BUT THE VEHICLE WOULD NOT RESPOND. THE CONTACT ALLOWED THE VEHICLE TO DECELERATE TO APPROXIMATELY 40 MPH BEFORE HE WAS ABLE TO ACCELERATE SUCCESSFULLY. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHERE THEY WERE UNABLE TO DIAGNOSE OR DUPLICATE THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE RECURRED INTERMITTENTLY. THE FAILURE MILEAGE WAS 36,000 AND THE CURRENT MILEAGE WAS 59,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10369817December 9, 2010
POWER TRAIN:AUTOMATIC TRANSMISSION
DRIVEN SHUDDERING OCCURRED INTERMITTENTLY AT SPEED 30-65MPH. ALMOST STALL CAR TWICE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10369818December 9, 2010
SEATS
DRIVER SEAT LOOSE PARTS CAUSING SEAT BOUNCE BACK AND FORWARD DURING DRIVING. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10369311December 6, 2010
POWER TRAIN, STRUCTURE
PURCHASED A USED 2007 CHRYSLER PACIFICA (6-SPEED AUTO) FROM CHRYSLER DEALER WITH AROUND 40K MILES. IMMEDIATELY NOTICED THAT THE TRANSMISSION SHIFT POINTS WERE NOT WHAT THEY SHOULD BE. THERE WERE VERY NOTICEABLE BANGS WHEN THE CAR SHIFTED GEAR. RETURNED CAR TO DEALER WHO STATED THAT THERE WAS A SERVICE BULLETIN TO REFLASH SHIFT POINTS. THE WORK WAS COMPLETED AND CAR APPEARED TO SHIFT MORE NORMALLY BUT STILL FELT SOME GOOD BUMPS WHEN SHIFTING. TOOK CAR TO DEALER FOR SECOND SERVICE TRIP AND THEY STATED THAT MOTOR MOUNTS NEEDED REPLACED. I SEARCHED THE INTERNET AND FOUND AN UNENDING LIST OF IDENTICAL PROBLEMS. THE MOTOR MOUNTS HAVE FAILED FROM 2004 TILL THE PRESENT. SOMETHING NEEDS TO BE DONE ABOUT THIS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10366461November 16, 2010
SERVICE BRAKES, HYDRAULIC
FROM THE TIME THE CAR WAS NEW WHEN THE ABS OR TRACTION CONTROL WAS ENGAGED THE CAR MADE A CLICKING NOISE. AS NEVER HAVING A CAR WITH THIS FEATURE I THOUGHT WAS NORMAL. IN MARCH OF 2010 MY BRAKES FAILED ON MY 07 PACIFICA. UPON TAKING THE CAR TO THE DEALER I WAS INFORMED THAT THERE WAS CONTAMINATED FLUID IN THE BRAKE SYSTEM AND THE ENTIRE SYSTEM HAD TO BE REPLACED. NEW CALIPERS, ABS MODULE, LINES, HOSES MASTER CYLINDER ECT. THE BILL WAS $2500 WHICH I HAD TO PAY BECAUSE THEY ARE CLAIMING CONTAMINATED FLUID. I HAD BEEN THE ONLY PERSON TO SERVICE THE BRAKES ON THAT CAR AND DID NOT ADD FLUID WHEN REPLACING THE FRONT PADS. WHEN THE FAILURE OCCURRED THE CAR WOULD COME TO A STOP AND START ROLLING AGAIN. I AVOIDED CRASHING BY STANDING ON THE PEDAL AS HARD AS I COULD. AFTER REPLACING THE ENTIRE BRAKE SYSTEM THE CLICKING HAS STOPPED. I HAVE DRIVEN CHRYSLER/ DODGE CARS FOR 12 YEARS... THIS ONE MAY BE MY LAST. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10362879October 29, 2010
STEERING
TL*THE CONTACT OWNS A 2007 CHRYSLER PACIFICA TOURING. WHILE DRIVING 35 MPH AND OTHER SPEEDS, THE STEERING WHEEL LOCKED. THE CONTACT PULLED OVER, TURNED THE VEHICLE OFF AND RESTARTED IT; THE POWER STEERING RESET ITSELF. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER TWICE WHERE THE MOTOR MOUNTS WERE REPLACED. THE FAILURE CONTINUED. THE VEHICLE HAD NOT BEEN REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 56,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10361779October 22, 2010
ENGINE AND ENGINE COOLING
FAILED MOTOR MOUNTS - 2 REPLACED THIS TIME (10/22/10) 2 OTHER SEPARATE TIMES AS WELL. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10359794October 6, 2010
SUSPENSION, WHEELS:LUGS/NUTS/BOLTS/STUDS
2007 CHRYSLER PACIFICA. CONSUMER WRITES REGARDING DAMAGE IN VEHICLE ACCIDENT *TGW THE CONSUMER STATED THE WHEEL BECAME DETACHED FROM THE VEHICLE WHICH CAUSED HIM TO LOOSE CONTROL OF THE VEHICLE AND ULTIMATELY CRASHING INTO A GUARDRAIL. THE WHEEL AND ALL OF ITS COMPONENTS; STEERING KNUCKLE, CV JOINTS, BRAKE LINES, STRUTS ETC, BUCKLED UNDER THE VEHICLE. AFTER THE VEHICLE DROPPED DOWN WITH THE TIRE ACTING AS A CUSHION, IT DRAGGED ALONG THE GUARDRAIL UNTIL IT CAME TO A STOP. *JB
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10359403October 6, 2010
ENGINE AND ENGINE COOLING:ENGINE
TL*THE CONTACT OWNS A 2007 CHRYSLER PACIFICA. THE CONTACT STATED THAT THE ENGINE WOULD NOT START INTERMITTENTLY AND THE CHECK ENGINE LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHERE THE ENGINE WAS REPLACED. HOWEVER, THE FAILURE CONTINUED. THE CONTACT CALLED THE MANUFACTURER WHO OFFERED NO ASSISTANCE. THE FAILURE MILEAGE WAS APPROXIMATELY 64,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10357994September 28, 2010
ENGINE AND ENGINE COOLING, POWER TRAIN:AUTOMATIC TRANSMISSION
I PURCHASED A BRAND NEW 2007 CHRYSLER PACIFICA IN APRIL 2007. I'VE HAD PROBLEMS WITH THE ENGINE MOUNTS THREE TIMES ALREADY (JANUARY 2008, AUGUST 2009 AND SEPTEMBER 2010). MOST RECENTLY, I AM EXPERIENCING PROBLEMS WITH THE TRANSMISSION AND OIL PRESSURE BUT THE DEALER DOES NOT SEEM TO THING THERE IS A PROBLEM. I'M TIRED OF THE RUN AROUND THAT I'M GETTING. LAST MONTH, (AROUND THE FIRST WEEK IN AUGUST 2010) I BROUGHT THE CAR TO DEALER BECAUSE IT WOULD NOT START. I ASKED THEM TO CHECK THE TRANSMISSION BECAUSE IT WAS ACTING ODD, CHECK THE BRAKES, CHECK THE ENGINE MOUNTS SINCE I KNEW THESE WERE PROBLEMATIC IN THE PAST. ALSO, ASKED THEM PERFORM AN OIL CHANGE. I WAS TOLD THE CAR NEEDED A NEW BATTERY, SOME BRAKE WORK AND THE TENSIONER NEEDED TO BE REPLACED. AN OIL CHANGE WAS DONE. I WAS TOLD THE ENGINE MOUNTS WERE INSPECTED AND THEY WERE FINE AND THERE WAS NO PROBLEM WITH THE TRANSMISSION. WELL, LITTLE OVER A MONTH LATER AROUND SEPT. 22 2010, THE TRANSMISSION FELT LIKE IT WAS DRAGGING, ENGINE WAS EXTREMELY HOT, RPM'S SEEMED TO BE OUT OF WACK AND THE OIL FUEL WAS REALLY LOW. THE CAR WAS INSPECTED AND I WAS TOLD THE RUBBER AROUND THE ENGINE MOUNTS HAD TO BE REPLACED AND WAS MAKING THE ENGINE PULL AWAY FROM THE TRANSMISSION WHICH WAS CAUSING THE PROBLEM. I WAS TOLD IT WAS NORMAL TO BURN / LOOSE THAT AMOUNT OF OIL. I WAS CHARGED ANOTHER DEDUCTIBLE AND I TOOK THE CAR HOME. WELL TODAY, SEPT. 28TH, I GET IN THE CAR AND THE LOW OIL LIGHT GOES ON AND THE TRANSMISSION STILL SEEMS / FEELS WEIRD. WHAT IS GOING ON WITH CHRYSLER? NOW I HAVE TO BRING THE CAR BACK IN AND MOST LIKELY THEY WILL TRY TO CHARGE ME ANOTHER DEDUCTIBLE TO FIX THE OIL PROBLEM, TRANSMISSION AND/OR ANOTHER ENGINE MOUNT. APPARENTLY, CHRYSLER KNOWS THESE ARE PROBLEMS BUT DOES NOT DO ANYTHING TO HELP THE CONSUMER. THEY SHOULD RECALL THE CAR FOR THE ENGINE MOUNT PROBLEM. HEAVEN FORBID IF I HAVE MY CHILDREN IN THE CAR AND THE ENGINE MOUNTS CRACK AT THE SAME TIME. THIS IS UNACCEPTABLE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10357935September 27, 2010
ELECTRICAL SYSTEM
I HAVE A 2007 CHRYSLER PACIFICA TOURING 4.0. THE VEHICLES LIGHTS WILL FLICKER, THE AIR CONDITIONER AND RADIO TURN OFF AND WITHOUT NOTICE THE VEHICLE WILL LOSE TOTAL POWER. NO POWER STEERING, NO HAZARD LIGHTS NOTHING. I HAVE BEEN STRANDED IN THE MIDDLE OF THE BUSY INTERSECTION. I TOOK MY VEHICLE TO THE CHRYSLER DEALERSHIP TO GET SERVICED 3 TIMES I PAID $713.00 AND THEY STILL HAVE NOT FIXED THE PROBLEM. I HAVE EMAILED A COMPLAINT WITH CHRYSLER HEADQUARTERS. I WAS GIVEN A CASE MANAGER WHO DOES NOT CALL ME BACK. THIS VEHICLE SHUTS OFF WITHOUT WARNING AND CAN CAUSE DEATH OR INJURY TO MYSELF, MY FAMILY AND OTHERS AND CHRYSLER CAN CARE LESS ABOUT IT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10357744September 26, 2010
STRUCTURE
HAVE A 2007 CHRYSLER PACIFICA WHICH MOTOR MOUNTS ARE BREAKING REPLACED WITH NEW PARTS AND BROKE WITHIN A MONTH AGAIN. CURRENTLY WORKING ON AGAIN ONLY 55,000 MILES ON VEHICLE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10356340September 19, 2010
ENGINE AND ENGINE COOLING:ENGINE, FUEL SYSTEM, GASOLINE
MY 2007 CHRYSLER PACIFICA STALLS WHILE DRIVING. WE HAVE ONLY OWNED IT FOR 9 MONTHS BUT IN THAT TIME WE HAVE HAD FIVE STALLING ISSUES. OUR LOCAL DEALERSHIP HAS TRIED CLEANING VARIOUS PARTS OF THE TRANSMISSION, BUT IT CONTINUES TO STALL. I NOTICED THAT 2003 TO 2006 PACIFICA'S WERE RECALLED FOR A SIMILAR ISSUE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10355781September 15, 2010
POWER TRAIN
WHILE DRIVING MY VEHICLE (2007 CHRYSLER PACIFICA) BEGINS TO STALL AND SHUDDER. THE ELECTRONIC THROTTLE CONTROL LIGHT BEGAN FLASHING. THE VEHICLE HAS HAD 3 INCIDENTS WHERE THE VEHICLE WILL NOT START AT ALL, AND I WAS STRANDED - ALL RELATED TO THE ETC. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10354382September 7, 2010
ELECTRICAL SYSTEM
MY 2007 CHRYSLER PACIFICA HAS START UP ISSUES. REGULARLY IT WILL NOT START ON THE FIRST TRY. DEALER SHOP DOES NOT KNOW THE CAUSE OF THIS PROBLEM. SEVERAL REPORTS IN ONLINE FORUM ABOUT THIS PROBLEMS WITH PACIFIC. I CALLED CHRYSLER REPRESENTATIVE,BUT DID NOT HELP. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10349040August 12, 2010
ELECTRICAL SYSTEM, PARKING BRAKE, TIRES, SUSPENSION:REAR
WARRANT OF MERCHANTABILITY- IMPLIED WARRANTY THAT STATES A VEHICLE WILL RUN LIKE IT'S SUPPOSED TO RUN, APPLYING TO THE BASIC FUNCTIONS OF THE CAR. THE BUYER MUST PROVE A DEFECT WAS PRESENT AT THE TIME OF PURCHASE. 'CAR DID NOT START X2 AT DEALER AND REQUIRED A JUMP START- I WAS INFORMED IT WAS A RESULT OF BEING LOW ON GAS AND HAVING SAT OUT IN THE HOT SUN. UNIFORM COMMERCIAL CODE- DEALER DISCLAIMED A WARRANT OF MECHANIC ABILITY, GIVING THE CONSUMER THE RIGHT TO CHALLENGE THE DISCLAIMER USING THE FEDERAL UNIFORM COMMERCIAL (UCC). THE UCC CAN BE USED TO CANCEL THE SALE OF A USED CAR. UNFAIR AND DECEPTIVE ACTS AND PRACTICES (UDAP LAW) - THESE LAWS CAN BE USED EVEN IF THE CAR IS SOLD AS IS, AS LONG AS THE DEALER IS GUILTY OF A VERBAL DECEPTION OR FAILURE TO DISCLOSE INFORMATION ABOUT THE VEHICLE. '2007 CHRYSLER PACIFICA 'I PURCHASED THE CAR LESS THAN 1 MONTH AGO AND HAVE DRIVEN LESS THAN 2000 MILES. I AM EXTREMELY UPSET BECAUSE I BELIEVE THAT HERITAGE KNOWINGLY SOLD ME AN UNSOUND CAR. THE DEALER IS GUILTY OF VERBAL DECEPTION AND FAILURE TO VERBALLY DISCLOSE INFORMATION ABOUT THE VEHICLE. 'THIS CAR WAS INVOLVED IN AN ACCIDENT AND I WAS NOT MADE AWARE OF THE SEVERITY OF THE ACCIDENT OR THE ISSUES THE CAR HAD AS A RESULT. ' I HAVE ATTEMPTED TO GET THE CAR SERVICED AND REPAIRED TO LITTLE AVAIL. THE CAR CONTINUES TO HAVE SERIOUS MECHANICAL ISSUES( INDICATING A FRAME ISSUE OR DRIVE TRAIN ISSUE) ' I BELIEVE THE DEALER KNOWINGLY SOLD THE CAR TO ME AND PURPOSELY WITHHELD THE EXTENT OF DAMAGE THE CAR HAD IN THE PRIOR ACCIDENT, AS WELL AS THE CAR'S IMPROPER BASIC FUNCTIONING. THE CONSUMER PROTECTION ACT UNFAIR TRADE PRACTICES: FALSELY REPRESENTED THE CAR AS A SAFE, CAR WITHOUT MAJOR DEFECTS, AND NO PROBLEMS WITH ANY PARTS OF THE CAR- PRESENTED THE CAR AS BEING SOUND AND ABLE TO ADHERE TO BASIC FUNCTIONING (BATTERY ISSUES, ELECTRICAL ISSUES, BRAKE ISSUES, DRIVE TRAIN ISSUES, INVOLVED A MVC) AND DID NOT DISCLOSE HISTORY OF PART. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10344561July 21, 2010
VEHICLE SPEED CONTROL
TL*THE CONTACT OWNS A 2007 CHRYSLER PACIFICA. THE CONTACT STATED THAT HER VEHICLE WAS PARKED WITH THE ENGINE ON WHEN SHE WALKED AWAY FROM THE VEHICLE. WHEN SHE RETURNED TO THE VEHICLE AND TURNED THE IGNITION OFF WHILE THE VEHICLE WAS IN PARK IT SUDDENLY ACCELERATED BACKWARDS INTO HER DRIVEWAY ON A BUSY STREET IN FRONT OF HER HOME. SHE FINALLY MANAGED TO GET INTO THE VEHICLE BUT SHE COULD NOT REMOVE THE KEYS FROM THE IGNITION. SHE WAS ABLE TO GAIN CONTROL OF THE STEERING WHEEL AND SLOW THE VEHICLE DOWN. WHEN SHE FORCED THE VEHICLE INTO NEUTRAL GEAR THE VEHICLE MADE A SQUEALING NOISE AND CONTINUED TO ACCELERATE BACKWARDS. SHE HAD TO USE THE MANUAL TRANSMISSION OPTION IN ORDER TO STOP THE VEHICLE. THE CONTACT STATED THAT SHE SUSTAINED SOME ABRASIONS AND WHIP LASH WHEN THE FAILURE OCCURRED. THE POLICE WERE NOT NOTIFIED. THE VEHICLE WAS PARKED IN HER DRIVEWAY WHEN THE COMPLAINT WAS FILED. CHRYSLER WAS NOT NOTIFIED. THE FAILURE AND CURRENT MILEAGES WERE APPROXIMATELY 31,820.
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#10336903June 17, 2010
ENGINE AND ENGINE COOLING
MY CHRYSLER PACIFICA 2007 AWD WITH A 4.0 ENGINE USES EXCESSIVE OIL. I DID NOT KNOW THIS. DUE TO THE CAR USING OIL-NO LEAKING, I NEARLY BLEW MY ENGINE. MY OIL LIGHT CAME ON TOO LATE WITH ONLY ABOUT 1 QT OF OIL REMAINING. SINCE I BOUGHT THE CAR A YEAR OLD AND IT IS PAST 36000 MILES, I AM STUCK WITH REPAIRS DUE TO A FAULTY ENGINE. THE CAR IS AT THE MECHANIC WHO SAID IT HAS METAL IN THE OIL FROM THE ORDEAL AND MAY NEED THE WHOLE ENGINE REPLACED OR REBUILT. THIS MAY COST 1/2 WHAT THE CAR IS WORTH AND I STILL OWE PAYMENTS FOR 4 MORE YEARS. I HAVE CHECKED ONLINE FORUMS AND THIS IS A COMMON PROBLEM WITH THE AWD MODELS, ESPECIALLY BUILT IN CANADA LIKE MINE. CHRYSLER NEEDS TO BE HELD RESPONSIBLE FOR THESE REPAIRS. THIS IS $40K VEHICLE. AT THE VERY LEAST THE ENGINE SHOULD LAST MORE THAN 5 YEARS. MY CAR IS ONLY 3 YEARS OLD AND I'M STUCK WITH BILLS I CAN'T AFFORD OR PAYING PAYMENTS ON A CAR I CAN'T DRIVE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10336224June 14, 2010
PARKING BRAKE
EMERGENCY BRAKE FAILURE - LEVER FOR ACTIVATING PARKING BRAKE CAME LOOSE FROM ASSEMBLY AND BECAME LODGED BETWEEN BRAKE DRUM AND BRAKE ASSEMBLY. THIS CAUSED WHEEL TO STOP ROTATING. COULD PUT CAR IN REVERSE TEMPORARILY DISLODGING LEVER ALLOWING VEHICLE TO MOVE FREELY. LEVER FINALLY LODGED COMPLETELY CAUSING WHEEL TO DRAG AND OVERHEAT. NEEDED TO REPLACE PARKING BRAKE ASSEMBLY IN THE AFFECTED WHEEL. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10330794May 17, 2010
PARKING BRAKE
TL*THE CONTACT OWNS A 2007 CHRYSLER PACIFICA. THE CONTACT WAS DRIVING APPROXIMATELY 35 MPH WITH THE PARKING BRAKE ENGAGED UNKNOWINGLY FROM THE PRIOR DAY. THE PARKING BRAKE LIGHT ILLUMINATED ON THE INSTRUMENT PANEL. THE PARKING BRAKE WAS DISENGAGED, FOLLOWED BY AN ABRUPT STOP. THE VEHICLE FAILED TO PROCEED IN A FORWARD DIRECTION. THE GEAR WAS SHIFTED INTO REVERSE AND THEN INTO THE DRIVE POSITION. THE VEHICLE WAS ABLE TO CONTINUE NORMALLY. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER FOR INSPECTION. THE TECHNICIAN WAS UNABLE TO DUPLICATE THE PROBLEM AND STATED THE BRAKE PEDAL FUNCTIONED AS DESIGNED. THE FAILURE MILEAGE WAS 16,169.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

← Back to Chrysler Pacifica