Chrysler Pacifica Complaints (2007)

380 consumer complaints on file.

#10477059September 25, 2012
POWER TRAIN
TL* THE CONTACT OWNS A 2007 CHRYSLER PACIFICA. THE CONTACT STATED THAT AFTER SHIFTING INTO REVERSE, THE GEAR FAILED TO ENGAGE. THE VEHICLE WAS TAKEN TO THE DEALER WHO DIAGNOSED THAT THE TRANSMISSION NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE WHO DID NOT OFFER ANY ASSISTANCE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 86,000 AND THE CURRENT MILEAGE WAS 116,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10476805September 24, 2012
ENGINE
MY 2007 CHRYSLER PACIFICA BEGAN STALLING ON 8/17/2011. WE HAVE TO PUT THE CAR IN NEUTRAL AND RE-START, NO MATTER WHAT THE TRAFFIC CONDITIONS. WE LOSE ALL POWER STEERING AND BRAKES WHEN THIS HAPPENS. AFTER ABOUT 3 STALLING INCIDENTS IN A SHORT TIME. WE TOOK IT TO THE DEALERSHIP. THEY HAD THE CAR FOR A COUPLE OF DAYS AND COULDN'T FIND THE CAUSE. THEY SENT ME HOME AND SAID TO KEEP A DIARY OF PROBLEMS. I KEPT TRACK FOR A YEAR. IN THAT TIME THE CAR HAD STALLED 24 TIMES. THE TIME OF DAY AND CONDITIONS WERE ALL NOTED. IN AUGUST OF THIS YEAR, THE CAR STALLED NUMEROUS TIMES. WE TOOK THE CAR BACK TO THE DEALERSHIP WITH THE DIARY. THEY HAVE HAD MY CAR SINCE 8/27/12. WE HAVE INCURRED $800.00 IN RENTAL CAR EXPENSE. THEY PUT A COMPUTER ON BOARD AND SENT THE CAR HOME WITH MY HUSBAND TO DRIVE FOR A WEEK. HE PUSHED THE BUTTON WHEN IT STALLED 4 TIMES. THE COMPUTER RECORDED THE STALLS, BUT NO CODES. THEY CAN'T RE-CREATE THE PROBLEM AND HAVE NO ANSWERS. I SOME TIMES DRIVE WITH OUR GRANDCHILDREN AND WILL NOT DRIVE THE CAR UNTIL THIS IS RESOLVED. MOTOR MOUNTS WERE REPLACED EARLY IN OUR OWNERSHIP. THE ONLY THING THAT CHRYSLER CAN OFFER WAS TO CLEAN THE THROTTLE BODY. THE DEALERSHIP DID THAT AND IT DIDN'T HELP. THE CAR HAS STARTED STALLING AT HIGHER SPEEDS. INITIALLY IT WAS 10-25 MPH. THE LAST FEW TIMES IT WAS AROUND 35 MPH. THIS IS CLEARLY A SAFETY ISSUE AND NEEDS TO BE TAKEN SERIOUSLY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10476534September 20, 2012
ELECTRICAL SYSTEM, ENGINE
ENGINE STALLS / SHUTS OFF AT LOW SPEED - THIS HAS OCCURRED 18 TIMES SINCE AND SEEMS TO BE GETTING PROGRESSIVELY WORSE. NOW IT IS OCCURRING AT HIGHER SPEEDS (50MPH) WHEN TURNING AROUND BENDS. LOSS OF POWER STEERING CONTRIBUTES TO THE PROBLEM. THE INTERIOR POWER REMAINS ON WHILE A OIL DISPLAY LIGHT FLASHES. ONCE STOPPED THE VEHICLE WILL RESTART AND NO FURTHER PROBLEM IS DETECTED. THESE TYPES OF STALLING PROBLEMS OCCUR INTERMITTENTLY. THE SAME SORT OF SCENARIO HAPPENS EVERY TIME THE ENGINE SHUTS OFF (STALLS). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10475625September 17, 2012
ELECTRONIC STABILITY CONTROL (ESC), ENGINE, ELECTRICAL SYSTEM
WHILE DRIVING AT SPEEDS OF 10-35 MPH, THE OIL AND ESP LIGHTS WOULD ILLUMINATE, THEN THE ENGINE WILL SIMPLY CUT OFF / STALL. WE HAVE TO PUT ON THE EMERGENCY FLASHER WHILE IN TRAFFIC, PUT THE VEHICLE IN NEUTRAL OR PARK AND RESTART. NO ENGINE LIGHT. WE BROUGHT THE PACIFICA IN TO THE DODGE DEALERSHIP 5 TIMES AND THEY COULD NOT FIND ANY CODES. THEY TRIED UPDATING THE SOFTWARE ON THE ECM WHICH DID NOT HELP. THEN, THE DEALERSHIP SAID THE MOTOR MOUNTS WERE BAD AND THE TORQUE OF THE ENGINE WAS PULLING ON THE FRONT WIRING HARNESS(ES), CAUSING THE STALLING ISSUE. WE HAD ALL 3 (FRONT, REAR, UPPER) ENGINE/MOTOR MOUNTS REPLACED AND THE ISSUE STILL HAPPENS EVERY TIME WE TRY TO DRIVE THE CAR. THE DEALERSHIP HAS THE CAR AGAIN AND SAID THE FRONT MOTOR MOUNT STILL LOOKS LIKE IT IS BAD EVEN THOUGH IT WAS REPLACED 4 DAYS AGO. BASED ON WHAT I'VE READ IN THE NHTSA DATABASE AND THE DODGE DEALERSHIP TELLING ME THAT MOTOR MOUNTS GO OUT ON A LOT OF PACIFICAS, THIS IS HAPPENING TO A LOT OF 2007 PACIFICA OWNERS. CHRYSLER SHOULD ABSOLUTELY RECALL THE MOTOR MOUNTS ON THIS VEHICLE AND PROVIDE A MORE RELIABLE REPLACEMENT MOTOR MOUNT WITH A ROBUST DESIGN AT NO CHARGE TO ALL PACIFICA OWNERS. MY WIFE HAS REPORTED THAT SHE HAS ALMOST BEEN REAR ENDED SEVERAL TIMES AS A RESULT OF SUDDENLY STALLING WHILE DRIVING. TO HAVE THIS VEHICLE COMPLETELY STALL OUT WHILE MY WIFE IS TAKING MY 3 KIDS TO SCHOOL OR OTHER ACTIVITIES COULD CAUSE A CRASH AND IS POTENTIALLY LIFE THREATENING. I JUST WANT THIS ISSUE TO BE RESOLVED. THE PACIFICA IS A WELL DESIGNED CAR AND WE LOVE THE INTERIOR BUT WE NEED RELIABLE TRANSPORTATION. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10475705September 17, 2012
STRUCTURE:BODY:HATCHBACK/LIFTGATE:SUPPORT DEVICE/STRUT
TL* THE CONTACT OWNS A 2007 CHRYSLER PACIFICA. THE CONTACT STATED WHILE LOADING THE VEHICLE, THE REAR LIFT GATE REACHED ITS MAXIMUM OPEN POSITION AND IMMEDIATELY BEGAN TO CLOSE MAKING CONTACT WITH THE CONTACTS SHOULDER. THE VEHICLE WAS DRIVEN TO A CHRYSLER DEALER. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE AND CURRENT MILEAGE WAS 54,000. UPDATED 10/15/12 *CN THE CONSUMER STATED THE INCIDENT WAS DUE TO FAILED TAILGATE STRUTS. WHEN THE STRUTS FAILED, THE MECHANISM WENT INTO CLOSED MODE AND THERE WAS NO WAY TO STOP IT. UPDATED 10/22/12
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10475313September 13, 2012
POWER TRAIN
TL* THE CONTACT OWNS A 2007 CHRYSLER PACIFICA. THE CONTACT STARTED THE IGNITION AND HAD TO USE EXTREME FORCE IN ORDER TO MOVE THE SHIFT LEVER FROM PARK TO DRIVE. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER TWO TIMES WHERE THEY INFORMED THE CONTACT THAT THE MOTOR MOUNT WAS FRACTURED. THE VEHICLE WAS REPAIRED EACH TIME. THE MOST RECENT REPAIR WAS PERFORMED IN AUGUST OF 2012. THE FAILURE HAD NOT RECURRED. THE MANUFACTURER WAS NOTIFIED OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 85,087.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10475146September 12, 2012
FUEL/PROPULSION SYSTEM
TL* THE CONTACT OWNS A 2007 CHRYSLER PACIFICA. THE CONTACT STATED THAT THE FUEL LEVEL GAUGE WOULD RETURN TO EMPTY AFTER REFUELING TO CAPACITY. THE VEHICLE WOULD ONLY CONSUME HALF A TANK OF FUEL AND WHEN REFUELING, THE CONTACT HAD TO SLOWLY ALLOW THE GASOLINE TO FLOW INTO THE FUEL TANK. THE VEHICLE WAS TAKEN TO THE DEALER WHO ADVISED THAT THE RIGHT AND LEFT FUEL MODULE WOULD NEED REPLACING. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS UNKNOWN. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 115,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10475067September 11, 2012
AIR BAGS
WHILE STOPPED AT INTERSECTION A VEHICLE TRAVELING AT 40 TO 60 MPH TRIED TO TURN THE CORNER AND STRUCK OUR VEHICLE IN THE LEFT FRONT CORNER. THE COLLISION TOTALED THE VEHICLE MAKING THE TURN. AT THIS TIME THE INSURANCE CO. HASN'T DECIDED WHETHER TO TOTAL OURS OR NOT. THIS VEHICLE IS EQUIPPED WITH FRONT AIR BAGS, UNDER DASH LEG AIR BAGS AND FULL SIDE CURTAIN AIR BAGS. NONE OF THE AIR BAGS DEPLOYED. I WOULD HAVE THOUGHT THAT WITH THE DIRECTION OF THE IMPACT THAT ALL AIR BAGS WOULD HAVE DEPLOYED, INSTEAD OF NONE. *TR
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10474981September 10, 2012
STRUCTURE:BODY, ENGINE AND ENGINE COOLING
I PURCHASED MY 2007 PACIFICA IN 2009 WITH ABOUT 30,000 MILES FROM CHRYSLER, ELK GROVE, CALIFORNIA. UPON REACHING ABOUT 57,000 MILES, WHEN ACCELERATING, I WOULD HEAR LOUD METAL BANGING FROM THE ENGINE AREA. I WOULD ALSO FEEL A HARD JOLT WHEN ACCELERATING. AFTER VISITING CHRYSLER, ELK GROVE SERVICE CENTER, I WAS TOLD THAT 3 OF MY PACIFICA ENGINE MOTOR MOUNTS FAILED AND NEEDED IMMEDIATE REPLACEMENT AT ABOUT $1000.00 DOLLARS. I ASKED IF THIS PROBLEM WOULD OCCUR AGAIN AND WAS TOLD I SHOULD HAVE NO FURTHER PROBLEMS WITH THE ENGINE MOUNTS BY CHRYSLER, ELK GROVE. I PAID FOR REPLACEMENT. AT APPROXIMATELY 105,000 MILES, I BEGAN TO HERE LOUD METAL POUNDING AFTER ACCELERATING FROM THE ENGINE AREA. I COULD HEAR METAL KNOCKING WHEN I SLOWLY DROVE OVER BUMPS IN THE STREET. I COULD ALSO FEEL MY CAR GIVE A HARD JOLT WHEN ACCELERATING. AFTER VISITING THE CHRYSLER, ELK GROVE SERVICE CENTER, I WAS TOLD 3 OF THE ENGINE MOUNTS FAILED AND NEEDED IMMEDIATE REPLACEMENT FOR $1083.00 DOLLARS. I TOLD THE SERVICE PERSON THAT I HAD THE SAME SERVICE REPAIR AND WAS TOLD THERE WOULD BE NO ADDITIONAL PROBLEMS. CHRYSLER SERVICE REPLIED THE ENGINE MOUNTS ON THE CHRYSLER FAIL DUE TO WEAR AND TEAR. MY CONCERNS ARE I DONT FEEL SAFE KNOWING THAT MY ENGINE IS NOT PROPERLY SECURED TO THE FRAME OF MY VEHICLE. CHRYSLER SERVICE ALSO TOLD ME DRIVING WITH FAILED MOUNTS WILL LEAD TO OTHER PROBLEMS. THERE IS NO WARNING WHEN THESE ENGINE MOUNTS WILL FAIL. THE SERVICE MANUAL DOES NOT MENTION THESE PARTS SHOULD BE INSPECTED FOR WEAR AND TEAR AT CERTAIN INTERVALS OR MILES. PLEASE HELP WITH FAILED MOTOR MOUNTS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10474523September 10, 2012
FUEL/PROPULSION SYSTEM
TL* THE CONTACT OWNS A 2007 CHRYSLER PACIFICA. THE CONTACT STATED THAT THE VEHICLE FAILED THE STATE INSPECTION DUE TO A FUEL LEAK. THE VEHICLE WAS NOT TAKEN TO THE DEALER. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE WHO STATED THAT THEY WOULD LOOK INTO THE ISSUE. THE FAILURE AND THE CURRENT MILEAGE WAS 103,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10473895September 5, 2012
FUEL/PROPULSION SYSTEM
TL*THE CONTACT OWNS A 2007 CHRYSLER PACIFICA. THE CONTACT STATED THAT THE FUEL TANK COULD NOT BE FILLED TO CAPACITY. IN ADDITION, THE VEHICLE WAS CONSUMING GASOLINE AT A RAPIDLY ABNORMAL PACE. THE FUEL LEVEL GAUGE ALSO PROVIDED INACCURATE READINGS. THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR INSPECTION OR REPAIRS. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 85,000 AND THE CURRENT MILEAGE WAS 88,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10473136August 31, 2012
POWER TRAIN
TL* THE CONTACT OWNS A 2007 CHRYSLER PACIFICA. THE CONTACT STATED WHILE DRIVING THE VEHICLE BEGAN TO SKIP AND JERK. THE CHECK ENGINE LIGHT ILLUMINATED AND THE FAILURE RECURRED NUMEROUS TIMES. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING WHO STATED THE TRANSMISSION NEEDED A NEW VALVE BOX. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 1 AND THE CURRENT MILEAGE WAS 70,000. THE VIN WAS UNAVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10472641August 27, 2012
ENGINE
TL* THE CONTACT OWNS A 2007 CHRYSLER PACIFICA. THE CONTACT STATED THAT THE VEHICLE WOULD STALL SPORADICALLY AND WITHOUT WARNING. THE AIR CONDITIONER ALSO WAS INOPERABLE. THE VEHICLE WAS TAKEN TO THE DEALER HOWEVER, THE DEALER WAS UNABLE TO DUPLICATE THE FAILURE. THE MANUFACTURER WAS NOTIFIED WHO OFFERED NO ASSISTANCE. THE FAILURE MILEAGE WAS 45,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10472322August 24, 2012
ENGINE
TL* THE CONTACT OWNS A 2007 CHRYSLER PACIFIC. THE CONTACT STATED THAT WHILE TRAVELING 65-70 MPH, A CLUNKING NOISE WAS HEARD FROM THE VEHICLE AFTER THE ACCELERATOR PEDAL WAS DEPRESSED. THE VEHICLE WAS TAKEN TO THE DEALER WHO CONFIRMED THAT THE ENGINE MOTOR MOUNTS NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOT CONTACTED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 83,000 AND THE CURRENT MILEAGE WAS 90,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10471926August 22, 2012
POWER TRAIN, ELECTRICAL SYSTEM, ENGINE
TL* THE CONTACT OWNS A 2007 CHRYSLER PACIFICA. THE CONTACT STATED THAT THE VEHICLE EXPERIENCED SEVERAL FAILURES IN WHICH THE VEHICLE WOULD FAIL TO ACCELERATE WHEN ENGAGED, THE AIR CONDITIONING WAS ERRONEOUSLY BLOWING HOT AIR AND THE ENGINE WOULD SHIFT WHEN DRIVING AT VARIOUS SPEEDS. THE VEHICLE WAS TAKEN TO THE DEALER WHO REPLACED THE FUEL TANK AND THE AIR CONDITIONING SYSTEM. THE MOTOR MOUNT BRACKETS WERE ALSO REPLACED BY A LOCAL MECHANIC. AFTER THE REPAIRS, THE GEAR SHIFTER COULD NOT BE SHIFTED FROM PARK. THE VEHICLE WAS TOWED TO THE DEALER WHO ADVISED THAT THE GEAR SHIFTER HAD TO BE REPLACED. THE GEAR SHIFTER WAS NOT REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS NOT AVAILABLE. THE APPROXIMATE CURRENT MILEAGE WAS 70,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10471622August 20, 2012
POWER TRAIN
TL* THE CONTACT OWNS A 2007 CHRYSLER PACIFICA. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT MENTIONED THAT WHEN THE ACCELERATING, THE VEHICLE WOULD JERK ABNORMALLY. THE FAILURE RECURRED SEVERAL TIMES. THE VEHICLE WAS NOT TAKEN TO THE DEALER AND THE MANUFACTURER WAS MADE AWARE OF THE FAILURE, WHO DID NOT OFFER ANY ASSISTANCE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 80,000 AND THE CURRENT MILEAGE WAS 200,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10469397August 6, 2012
FUEL/PROPULSION SYSTEM
TL* THE CONTACT OWNS A 2007 CHRYSLER PACIFICA. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 55 MPH, THE VEHICLE SUDDENLY STALLED. WHILE FUELING THE VEHICLE THE CONTACT HAD TO FUEL THE VEHICLE MANUALLY BECAUSE THE PUMP WOULD STOP FUELING AS IF THE TANK WAS FULL. THE FUEL GAUGE ALSO PROVIDED INACCURATE READINGS. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC FOR A DIAGNOSTIC TEST. THE MECHANIC STATED THAT THERE WAS A FAILURE WITH THE FUEL SYSTEM, BUT WAS UNABLE TO DIAGNOSE THE EXACT ISSUE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 26,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10467691July 25, 2012
POWER TRAIN
TL* THE CONTACT OWNS A 2007 CHRYSLER PACIFICA. THE CONTACT STATED THAT THE TRANSMISSION WAS TOTALLY DESTROYED. THE DEALER WAS NOTIFIED AND DIAGNOSED THAT THE FAILURE WAS DUE TO THE MOTOR HEAD, WHICH WAS AN INTERNAL FAILURE. THE DEALER OFFERED NO ASSISTANCE WITH THE REPAIRS. THE MANUFACTURE WAS NOTIFIED AND PROVIDED A CASE NUMBER. THE VIN WAS NOT AVAILABLE. THE FAILURE AND CURRENT MILEAGES WERE 49,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10467092July 23, 2012
ENGINE
TL* THE CONTACT OWNS A 2007 CHRYSLER PACIFICA. THE CONTACT STATED THAT TWO OF THE THREE MOTOR MOUNTS FAILED. THE CONTACT TOOK THE VEHICLE TO A MECHANIC THINKING THAT THE TRANSMISSION FAILED AND WAS ADVISED OF THE MOTOR MOUNT FAILURES THE BY THE MECHANIC. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS NOT AVAILABLE. THE CURRENT MILEAGE WAS 110,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10466734July 20, 2012
ENGINE
TL* THE CONTACT OWNS A 2007 CHRYSLER PACIFICA. THE CONTACT STATED THAT THE VEHICLE STALLED SEVERAL TIMES WITHOUT WARNING. THE OIL PRESSURE AND TRACTION CONTROL WARNING LIGHTS WERE ILLUMINATED AFTER THE FAILURE OCCURRED. THE VEHICLE WOULD START AFTER A FEW MINUTES AND WOULD RETURN TO NORMAL FUNCTION AFTER WAITING SEVERAL MINUTES AFTER THE FAILURE. THE VEHICLE WAS TAKEN TO THE DEALER WHERE A DIAGNOSTIC TEST WAS PERFORMED BUT THE DEALER WAS UNABLE TO LOCATE A FAILURE CODE. THE DEALER ALSO TEST DROVE THE VEHICLE AND WAS ABLE TO DUPLICATE THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 67,892 AND THE CURRENT MILEAGE WAS 76,500.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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