Chrysler LHS Complaints

968 consumer complaints on file.

#10235952July 27, 2008
STEERING
THERE WERE NO EVENTS THAT LED TO THE FAILURE. I WAS LEAVING WORK ONE DAY AND I HEARD A LOUD POP FROM THE FRONT END OF MY CAR AND THEN I LOST POWER STEERING ONLY WHEN TURNING TO THE RIGHT. I TOOK IT TO A DEALERSHIP TO HAVE THEM LOOK AT IT AND THEY SAID I NEEDED A STEERING RACK, GEAR AND A NEW TIE ROD. I HAD ALL REPLACED AT 55,000 MILES. THE CAR NOW HAS 65,000 MILES ON IT AND IT IS STILL NOT RIGHT IT POPS WHEN TURNING IN EITHER DIRECTION FORWARD OR REVERSE AND TODAY 7/27/08 THE STEERING PUMP WENT OUT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10233599July 8, 2008
STEERING
WITH ONLY 60K MILES, THE STEERING IS VERY DIFFICULT TO TURN LEFT BUT NO APPARENT PROBLEMS TURNING RIGHT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10233164July 3, 2008
FUEL SYSTEM, GASOLINE:FUEL INJECTION SYSTEM
TL*THE CONTACT OWNS A 1997 CHRYSLER LHS. WHILE DRIVING APPROXIMATELY 25 MPH, THE CONTACT ACTIVATED THE AIR CONDITIONER UNIT AND SMELLED A STRONG ODOR OF GASOLINE. THE CHECK ENGINE WARNING LIGHT INDICATOR ILLUMINATED ON THE INSTRUMENT PANEL. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC AND DISCOVERED THAT THE FUEL INJECTION WAS LEAKING FUEL. THE TECHNICIAN ADVISED THE CONTACT NOT TO DRIVE THE VEHICLE DUE TO THE POSSIBILITY OF A FIRE. THE VEHICLE HAS NOT BEEN REPAIRED. THE VIN WAS NOT INCLUDED IN THE RECALL PERTAINING TO THE GASOLINE FUEL INJECTION SYSTEM. THE FAILURE AND CURRENT MILEAGES WERE 130,000. UPDATED 07/29/08 *BF THE FUEL INJECTION WAS LEAKING GAS. RECALL # 98V184000. UPDATED 07/31/08. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10228987May 27, 2008
SEATS
TL*THE CONTACT OWNS A 2000 CHRYSLER LHS. WHEN THE CONTACT ENTERED THE VEHICLE, HE LEANED BACK IN THE SEAT AND IT RECLINED ALL THE WAY TO THE FLOOR. HE LOCATED A RECALL RELATED TO HIS FAILURE AND CALLED THE MANUFACTURER REGARDING THE RECLINER BOLT IN THE DRIVER'S SEAT. HE WAS INFORMED THAT THE REPAIR HAD ALREADY BEEN PERFORMED ON HIS VEHICLE; HOWEVER, HE WOULD HAVE TO PAY APPROXIMATELY $1,000 TO REPAIR AND INSTALL THE SEAT AGAIN. THE CURRENT AND FAILURE MILEAGES WERE 90,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10226881May 7, 2008
STEERING
1996 CHRYSLER LHS, LOOSE STEERING. DISCOVERED STEERING AT RISK OF TOTAL FAILURE, TIE ROD/RACK & PINION BUSHING COMPLETELY DISINTEGRATED. IF NOT DISCOVERED IN TIME, COULD HAVE CAUSED COMPLETE FAILURE OF STEERING DUE TO BOLT SHEARING, PERHAPS CAUSING FATAL OR AT THE VERY LEAST, EXTREMELY INJURIOUS ACCIDENT.. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10222640March 29, 2008
STEERING:LINKAGES:TIE ROD ASSEMBLY
STEERING VEERED TO THE RIGHT. STEERING WAS VERY SHAKY. TOOK CAR INTO MECHANIC AND I NEED NEW TIE ROD ON PASSENGER SIDE AND BUSHING IS COMPLETELY GONE. I WAS TOLD I SHOULD NO LONGER DRIVE THE CAR BECAUSE ROD MAY BE CRACKED AND I COULD LOSE ALL STEERING CONTROL ($850). HAD SIMILAR PROBLEMS ON DRIVER SIDE TWO YEARS AGO AND MECHANIC FIXED ($1,000). ALSO A FEW YEARS AGO, MY FIANCE LOST COMPLETE CONTROL OF CAR WHILE DRIVING. COMPUTER SHUT DOWN WHILE DRIVING. DEALERSHIP REPLACED COMPUTER CHIP (800K MILE WARRANTY) BUT NOW LIGHTS FLICKER IN CAR. PLEASE PLEASE INFORM CUSTOMERS OF THESE PROBLEMS BEFORE SOMEONE GETS HURT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10222350March 26, 2008
STRUCTURE
DASHBOARD IS SPLITTING ON A 2001 CHRYSLER LHS. THE SPLIT/TEAR STARTED SMALL (LESS THAN 3 INCHES) AND OVER THE PAST YEAR HAS GROWN TO APPROXIMATELY 10-12 INCHES. THIS WAS NOT DUE TO OUTSIDE ACTION OR FORCE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10216015January 25, 2008
FUEL SYSTEM, GASOLINE:FUEL INJECTION SYSTEM
TL*THE CONTACT OWNS A 1996 CHRYSLER LHS. THE CONTACT NOTICED A LEAK AND SMELLED GASOLINE COMING FROM THE VEHICLE. THE DEALER STATED THAT THE LEAK ORIGINATED FROM THE FUEL PUMP AND THAT HER VIN WAS INCLUDED IN NHTSA CAMPAIGN ID NUMBER 98V184000 (FUEL SYSTEM, GASOLINE:FUEL INJECTION SYSTEM). THE DEALER CALLED THE MANUFACTURER AND THEY STATED THAT THE PARTS WERE NO LONGER AVAILABLE FOR THE RECALL REPAIR. THE VEHICLE IS CURRENTLY IN THE SHOP FOR REPAIR. UPDATED 02-25-08 *BF THE O-RINGS AND FUEL RAILS WERE REPLACED. UPDATED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10215238January 17, 2008
STEERING:RACK AND PINION, STEERING:LINKAGES:TIE ROD ASSEMBLY
STILL IN NEED OF REPAIR, NEEDS RACK & PINION BUSHINGS, RIGHT OUTER TIE ROD END, ALREADY HAD INNER TIE ROD REPLACED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10214491January 11, 2008
AIR BAGS
A CRACK APPROX 10 INCHES IN LENGTH TO THE LEFT OF THE PASSENGER SIDE AIRBAG AND A NEW CRACK JUST STARTED TO THE RIGHT OF THE AIRBAG. I'VE CONTACTED CHRYSLER TWO YEARS AGO ONLY TO BE TOLD TUFF LUCK. THEY WOULDN'T EVEN CONSIDER PAYING FOR MATERIALS. IT SCARES ME AS I'M AFRAID THAT IT'S A SAFETY HAZARD. MY CAR IS PARKED IN A GARAGE AND WELL MAINTAINED. I ONLY HAVE 69,000 MILES ON IT AND WHEN I COMPLAINED I ONLY HAD APPROX 40,000 MILES ON IT. NOT SURE OF THE EXACT INCIDENT DATE SO I'VE JUST ADDED ONE SO THAT I COULD PROCEED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10214537January 11, 2008
ELECTRICAL SYSTEM:WIRING, FUEL SYSTEM, GASOLINE:FUEL INJECTION SYSTEM:FUEL RAIL
I PURCHASED THE CAR IN JUNE 06, CAR WAS OK, BARELY DROVE IT, WHEN THE SUMMER ARRIVED MORE DRIVING. CAR STARED TO SHUT OFF WHILE DRIVING THE VEHICLE, NUMEROUS TIME, CALLED TOW TRUCK, MECHANIC. MECHANIC SAYS CAR FUSE BLOWING, MAJOR ELECTRICAL ISSUE. COULD NOT FIND PART TO REPLACE WIRING CHASSIS AND HARNESS. SO I KEPT DRIVING THE CAR, SOMETIMES WHEN TURNING LEFT CAR DIES OUT, MIGHT RESTART BUT MIGHT NOT. PARKED THE CAR FOR A WHILE TO SELL, CANT GET A BUYER 4 AN ELECTRICAL ISSUE. DROVE AGAIN, SAME TROUBLE ALMOST ALWAYS WHEN TURNING LEFT, ENGINE CONTROL FUSE 20AMPS, BLOWS OUT, REPLACE MAY RESTART MAY NOT. HAD AN ELECTRICAL SPECIALIST LOOK HE SAYS THIS WAS A RECALL, I CHECKED LOOKS LIKE MY CAR NOT IN THE VIN# SEQUENCE, CHRYSLER SAYS NO WAY WON'T HELP. *TR
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10214302January 9, 2008
STRUCTURE:FRAME AND MEMBERS:UNDERBODY SHIELDS, POWER TRAIN:AXLE ASSEMBLY:AXLE SHAFT:SEAL, SUSPENSION
1. BACKING UP FROM A PARKING PLACE 2. LOWER CONTROL ARM BRACKET RIPPED AWAY FROM THE ENGINE CRADLE AND CAUSE THE CV JOINT TO COME APART AND BREAK. 3. REPLACED ENGINE CRADLE, CV JOINT,FRONT END ALIGNMENT. I HAVE PICTURES AND OLD ENGINE CRADLE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10212050December 17, 2007
STEERING:HYDRAULIC POWER ASSIST:PUMP, STEERING:RACK AND PINION
I OWN A 2000 CHRYSLER LHS AND WE BOUGHT THE CAR BACK IN 2002 WITH 36*** MILES ON IT. AROUND 15,000 MILES AFTER BUYING THE CAR, MY WIFE WAS GOING TO MAKE A LEFT HAND TURN OUT OF A PARKING LOT WHEN THE STEERING LOCKED UP. WE HAD THE CAR TOWED TO A LOCAL SHOP AND THEY INFORMED US THAT THE RACK WOULD HAVE TO BE REPLACED. AFTER PAYING A THOUSAND PLUS, WE WERE BACK UP AND GOING. WE NEVER HEARD ANY MORE THAN RACK FAILURE. NOW FAST FORWARD TO FRIDAY DECEMBER 14TH, 2007, I WAS GETTING READY TO LEAVE WORK AND THE CAR LOST ALL POWER STEERING. I LIMPED IT HOME (ABOUT 20 MILES) AND STARTED CONTACTING A REPAIR SHOP. I WOUND UP MUSCLING THE CAR TO MY LOCAL DODGE DEALERSHIP AND THEY SAID THAT THE POWER STEERING PUMP HAS GONE BAD. THE CAR NOW HAS 150,000 MILES ON IT AND WE ARE LOOKING AT ANOTHER $600 BILL. THE POWER STEERING PUMP WAS NOT REPLACED TO MY KNOWLEDGE AT THE TIME OF THE RACK REPLACEMENT. BOTH INSTANCES OCCURRED AT A SPEED OF LESS THAN 5 MPH. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10209039November 15, 2007
STRUCTURE:BODY:HOOD:HINGE AND ATTACHMENTS
TL*THE CONTACT OWNS A 2000 CHRYSLER LHS. WHILE DRIVING 35 MPH, THE PANEL ON THE HOOD NEAREST TO THE WINDSHIELD DETACHED. THE PANEL WENT BEHIND THE VEHICLE. THE CONTACT HAS NOT SPOKEN WITH THE DEALER. THE CURRENT AND FAILURE MILEAGES WERE 120,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10209404November 13, 2007
ENGINE AND ENGINE COOLING
TL*THE CONTACT OWNS A 1999 CHRYSLER LHS. WHILE DRIVING 20 MPH OVER A SMALL BUMP, THE VEHICLE MADE A LOUD NOISE. THE MECHANIC REPLACED THE HEADLIGHT AND STATED THAT THE CABLE BUSHINGS NEEDED TO BE REPLACED, WHICH ARE CONNECTED TO THE TRANSMISSION AND THE ENGINE. THE CONTACT REPLACED THE TIE RODS FIVE TIMES. THE FRONT LOWER BALL JOINTS WERE ALSO REPLACED. THE CONTACT IS THE SECOND OWNER OF THE VEHICLE. THE APPROXIMATE FAILURE MILEAGE WAS 60,000 AND CURRENT MILEAGE WAS 173,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10207623November 1, 2007
STEERING
2000 LHS POWER STEERING PROBLEMS. CAR HAS 83,000 MILES. GOOD MAINTENANCE AND UPKEEP. STEERING IS SLUGGISH, WANDERING ON HIGHWAY, CLUNKING NOISE IN STEERING WHEEL, INTERMITTENT PULLING SURGES IN STEERING WHEEL, CONSTANT CORRECTIONS, LOOSE FEEL, AFRAID OF SUDDEN AND COMPLETE FAILURE - PLAN TO TAKE CAR TO DEALER WHERE I KNOW I WILL BE GIVEN SONG AND DANCE. I HAVE OWNED SEVERAL CARS DRIVEN OVER 100,000 MILES NEVER HAD SUCH AN ISSUE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10203901September 24, 2007
STEERING, STEERING:LINKAGES:TIE ROD ASSEMBLY, SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP, ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL, TIRES
STEERING ISSUES, NOISE IN WHEEL AREA WHILE DRIVING, LOSS OF TRACTION CONTROL AND ABS, TIE RODS TO BE REPLACED, PLAY IN STEERING WHEEL, VEHICLE SHIFTS HEAVY WHILE ROLLING OVER A BUMP, DOME LIGHTS GO ON SPORADICALLY, FUEL GAUGE DROPS TO E AND GOES BACK UP ALL THE TIME, TIRES WORN AND THEY WERE BRAND NEW. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10202502September 11, 2007
FUEL SYSTEM, GASOLINE:FUEL INJECTION SYSTEM:FUEL RAIL
TL*THE CONTACT OWNS A 1995 CHRYSLER LHS. WHILE DRIVING 25 MPH, STRONG GASOLINE FUMES BEGAN TO ENTER THE PASSENGER COMPARTMENT. THE CONTACT TOOK THE VEHICLE TO A DEALER PER NHTSA CAMPAIGN ID NUMBER 98V184000 (FUEL SYSTEM, GASOLINE:FUEL INJECTION SYSTEM). THE DEALER STATED THAT THE FAILURE OCCURRED WITH THE DRIVER SIDE FUEL RAIL, THEREFORE RENDERING THE RECALL AS NULL AND VOID EVEN THOUGH THE PARTS AND FAILURE WERE IDENTICAL. NO REPAIRS WERE MADE. THE VIN AND NUMBER OF CYLINDERS WERE UNKNOWN. THE CURRENT AND FAILURE MILEAGES WERE 175,000. UPDATED 01/02/08. *LJ UPDATED 12/12/07 *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10197345July 24, 2007
STEERING:LINKAGES:TIE ROD ASSEMBLY, STEERING:RACK AND PINION:RACK, STEERING:GEAR BOX (OTHER THAN RACK AND PINION)
ON JULY 15, 2007, I ENTERED MY CHRYSLER LHS TO DRIVE HOME FROM A LOCAL BUSINESS PARKING LOT. AFTER STARTING THE CAR AND SLIGHTLY TURNING THE STEERING WHEEL, I HEARD A "POP", "POP". I THOUGHT THAT I HAD A BLOW OUT AND CHECKED THE WHEELS. ALL WERE OK. I TRIED AGAIN TO TURN THE STEERING WHEEL AND IT TURNED FREELY FROM RIGHT TO LEFT AND BACK WITH NO EFFORT WHAT SO EVER. CHECKED THE FRONT WHEELS AFTER TURNING STEERING WHEEL FULLY TO THE LEFT AND FOUND THE WHEELS POINTED STRAIGHT AHEAD. LEFT THE CAR OVERNIGHT AND THE NEXT DAY HAD IT TRANSPORTED TO BAXTER CHRYSLER FOR REPAIR. THEY FOUND THAT THE BOLTS HOLDING THE STEERING ASSEMBLY TO THE FRAME HAD BROKEN AND AS A RESULT CAUSED THE TIE RODS, STEERING GEAR AND ASSOCIATED PARTS TO BREAK INCLUDING THE RACK. THIS IS THE SECOND CATASTROPHIC FAILURE OF THE STEERING ASSEMBLY ON THIS CAR. SEE COMPLAINT FILED 6/20/2006, ODI # 10160292. AS IN THE PREVIOUS INCIDENT, I OR MY WIFE WAS LUCKY THAT WE WERE NOT DRIVING AT HIGHWAY SPEEDS WHEN THIS FAILURE OCCURRED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10193532June 17, 2007
STEERING:RACK AND PINION
VEHICLE STEERING WOULD START PULLING TO THE RIGHT AND THEN THE LEFT. NOISE COMING FROM FRONT END AND VERY LOUD AT TIMES WHILE TURNING. AND SOMETIMES WOULD NOT TURN IT WOULD LOCK UP NO CONTROL THEN YOU WOULD GET CONTROL OF THE STEERING. WE HAD CAR INTO THE DEALER AND THEY COULD NOT FIND A PROBLEM. VEHICLE THEN STARTED GETTING WERE IT WAS HARD TO TURN LEFT ,IT WAS LIKE THE POWER STEERING WOULD QUIT AND THEN START BACK .VEHICLE WOULD TURN RIGHT NO PROBLEM. WE HAD THIS CHECKED AGAIN,IT WAS UNDER WARRANTY. THE DEALER SAID THE COULD NOT FIND ANY THING WRONG. I HIT A DEER ,WHEN I TRIED TO TURN TO MISS HIM STEERING LOCKED UP WOULD NOT TURN. THEN I HAD A ACCIDENT WHERE I HIT SOMEONE IN THE REAR. I TRIED TO MISS AS I REALIZED THEY WERE STOPPED AND THE STEERING WOULD NOT LET ME TURN .I WAS NOT CHARGED WITH FOLLOWING TOO CLOSE DUE TO VISION OBSCURED BY THE SUN. I WOULD HAVE AVOIDED THE WRECK IF THE STEERING HAD NOT OF LOCKED UP I HAD NO CONTROL. I WAS NOT GOING FAST .THE VEHICLE KEPT GETTING HARDER TO TURN AND THEY STILL COULD NOT FIND A PROBLEM .NOW THE WARRANTY IS OUT AND VEHICLE WAS CHECK BY ANOTHER MECHANIC AND HE TOLD US IT NEEDED RACK AND PINION .THIS WAS WHAT WE COMPLAINED OF, AND THEY SHOULD HAVE FOND THE PROBLEM. THE CAR NOISE GOT LOUDER, AND THEY SAID IT WAS NOTHING, AND ALL ALONG THIS WAS GOING OUT. CURRENTLY, WARRANTY WAS GONE. THEY COVERED THIS JUST TO PASS THE WARRANTY OUT. *AK
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0

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