Chrysler LHS Complaints

968 consumer complaints on file.

#10080220June 30, 2004
WHEELS:RIM
AIR WAS SEEPING OUT OF THE FOUR TIRES. THE TIRES NEEDED TO BE REFILLED WITH AIR EVERY 3 DAYS. THE TIRE REPAIR SHOP INDICATED THAT CORROSION ON THE INSIDE OF RIMS WAS CAUSING THIS TO OCCUR. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10076252June 15, 2004
ENGINE AND ENGINE COOLING
WHILE DRIVING, SMOKE CAME FROM UNDERNEATH THE HOOD ON THE PASSENGER SIDE. THE VEHICLE WAS TOWED TO THE DEALERSHIP. THE DEALERSHIP WAS NOTIFIED, BUT DID NOT RESOLVE THE PROBLEM. THE CAUSE WAS NOT DETERMINED. PLEASE PROVIDE MORE INFORMATION. *LA
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10074769June 4, 2004
FUEL SYSTEM, GASOLINE:FUEL INJECTION SYSTEM:FUEL RAIL
DRIVER'S SIDE FUEL RAIL LEAKS ON 1994 CHRYSLER LHS WITH A 3.5L MOTOR.HAD DEALER FIX O-RING ON MOTOR.BECAUSE THERE WAS A RECALL CONCERNING THE THE PASSENGER SIDE FUEL RAIL. I BELIEVE THIS PROBLEM IS RELATED TO THE ORIGNAL RECALL. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10071818June 4, 2004
EXTERIOR LIGHTING:HEADLIGHTS
DUE TO EXTENSIVE USAGE, THE HEADLIGHTS LENS BECAME FOGGY. THIS DECREASED THE VISIBILITY FOR NIGHT TIME USAGE. THE CONSUMER WAS TOLD THAT IT WOULD COST $1,100 TO REPLACE THE ENTIRE HEADLIGHT ASSEMBLY AND LENS SYSTEM. *AK *SC *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10072869May 19, 2004
SEATS, ENGINE AND ENGINE COOLING, FUEL SYSTEM, GASOLINE:FUEL INJECTION SYSTEM:FUEL RAIL, POWER TRAIN:AUTOMATIC TRANSMISSION, SEAT BELTS:FRONT:RETRACTOR, STEERING:HYDRAULIC POWER ASSIST SYSTEM, STEERING:RACK AND PINION:RACK, SERVICE BRAKES, HYDRAULIC
THIS VEHICLE WAS PURCHASED USED. 2 WEEKS AFTER PURCHASE THE REAR BRAKE BADS FAILED CAUSING THEM TO GRIND ON THE ROTORS. BRAKES AND ROTORS WERE REPLACED. DRIVERS SIDE SEAT SUPPORT IS BROKEN. POWER STEERING PUMP HAS A LEAK. TRANSMISSION CLUTCHES BURNED OUT REQUIRING REPLACEMENT. WATER PUMP FAILED ALONG WITH FAILING TIMING BELT & TIMING BELT TENSIONER CAUSING NEEDED REPLACEMENT. ENGINE HAS SEVERAL OIL LEAKS. RACK & PINION SYSTEM IS SHIFTING, CAUSING A THUMPING SOUND AND VEHICLE SHIFTING WHILE CORNERING AT TIMES. SELT BELT ON DRIVERS SIDE DOESN'T RETRACT PROPERLY. BRAKES PERFORM POORLY, REQUIRING EXCESSIVE PEDAL TO STOP VEHICLE. FUEL RAIL IS LEAKING FUEL, AWAITING MECHANIC DETERMINATION IF IT'S COVERED UNDER THE RECALL. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10072610May 14, 2004
FUEL SYSTEM, GASOLINE:DELIVERY, ENGINE AND ENGINE COOLING:COOLING SYSTEM
I DRIVE A 1997 CHRYSLER LHS. I HAVE 2 ISSUES BOTH COVERED UNDER RECALLS THAT CHRYSLER HAS PERFORMED. 1. EVAPORATOR FAILED - CHRYSLER ADDED AN ADDENDUM TO INCREASE THE WARRANTY ON THIS TO 71,000 MILES. MINE FAILED AT 53K AND I HAD A INDEPENDANT MECHANIC REPAIR MY CAR. TOTAL COST WAS AROUND $1,000. CALLED CHRYSLER AND THEY SIMPLY SAID THEY WOULD NOT COVER THE COST OF THE REPAIR. I ASKED WHY AND THE HELP DESK PERSON SAID A TECH TOLD HIM WE WON'T COVER THE COSTS. THE REPAIRS WE'RE MADE LAST YEAR. IF IT'S COVERED AND THEIR ADDENDUM STATES IT WILL OCVER IT HOW ARE THEY ALLOWED TO SKIRT PAST THIS? 2. MY CAR LEAKS GAS. FOUND A RECALL IN 1999 THAT ADDRESSED AN ISSUE ABOUT BAD FUEL RAILS AND CHRYSLER WOULD DID INDEED REPAIR CARS. MY CAR HAS THE RECALL REPAIRS PERFORMED. DOING A VIN CHECK VERIFIED THIS. SO I EXPLAINED TO MY CHRYSLER DEALER THAT OBVIOUSLY THE RECALL IS BAD. HE SAID BRING THE CAR IN, I'LL ANALYZE IT ( AT MY COST $100 ) AND WE WILL DTERMINE WHERE IT'S AT. I DON'T BELIEVE I SHOULD HAVE TO SPEND ANY $$ ON THEIR FAULTY WORK. HOW DO I PROCEED TO GET CHRYSLER COVER THEIR POOR QUALITY? I LIVE IN FLORIDA AND VERY CONCERNED THAT MY CAR IS A DEATRH TRAP WITH THE LEAKING FUEL. AT THE EXTREMEM TEMPERATURES CARS REACH IN FLROIDA - A COMBUSTION IS NOT FAR FROM HAPPENING. PLEASE HELP.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10073573May 13, 2004
STEERING:RACK AND PINION
THE STEERING WHEEL HAD TOO MUCH PLAY IN IT, AND THERE IS A BAD SQUEAKING NOISE WHEN TURNING. VEHICLE WAS TAKEN TO THE DEALERSHIP, WHO INDICATED THAT RACK AND PINION MALFUNCTIONED. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10064645April 29, 2004
SEATS
THE DRIVER'S SIDE SEAT STUCK WHILE ADJUSTING IT BACKWARDS OR FORWARDS. THE DEALER EXAMINED THE VEHICLE AND DETERMINED THAT THE SEAT RAIL BRACKET WAS DEFECTIVE. *AK IN ORDER TO GET THE SEAT TO MOVE UNLESS IT WAS RUN BACK AND FORTH A FEW TIMES IT WOULD FINALLY LURCH TO THE SIDE THEN FORWARD. THIS WOULD DISTRACT THE DRIVER. *SC *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10071705April 28, 2004
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:MANIFOLD/HEADER/MUFFLER/TAIL PIPE
VEHICLE STALLED, CAUSING CONSUMER TO DRIFT OFF THE ROAD. CONSUMER TOOK THE VEHICLE TO THE DEALER, AND MECHANIC DETERMINED THAT INTAKE MANIFOLD FAILED. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10071558April 20, 2004
STRUCTURE:FRAME AND MEMBERS
THE ENGINE CRADLE HAD RUSTED AND BROKEN IN TWO. *PH *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10066197April 14, 2004
STRUCTURE:BODY:HOOD
HOOD MOLDING BROKE FREE FROM IT'S MOUNTING CLASPS AT HIGHWAY SPEED AND FLEW OFF. IT HIT THE WINDSHIELD AND IF THERE WOULD HAVE BEEN A CAR BEHIND US THERE COULD OF BEEN AN ACCIDENT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10066958April 8, 2004
POWER TRAIN:AUTOMATIC TRANSMISSION
TRANSMISSION FAILED. (NAR) *PH DEALER WAS NOTIFIED. *CB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10062609March 19, 2004
TIRES:VALVE
I HAVE HAD CONTINUOUS PROBLEMS WITH AIR PRESSURE LOSS IN MY TIRES. EVERY TIRE ON MY VEHICLE HAS BEEN SERVICED AT LEAST ONCE AND ONE TIRE HAS BEEN SERVICED THREE TIMES FOR THE SAME PROBLEM. THE DEALER INDICATES THAT IT IS A PROBLEM OF CORROSION AROUND THE VALVE STEM CAUSING LEAK DOWN. THE DEALER ALSO INDICATED THAT THEY HAVE SEEN THIS PROBLEM REPEATEDLY ON THE LHS AND 300M. I ASKED IF CHRYSLER HAS A FIX FOR THIS PROBLEM AND THE DEALER INDICATED THAT THERE IS NOT A FIX. MEANWHILE, MY VEHICLE IS NOW OUT OF WARRANTY AND I HAVE HAD TO PAY TO HAVE 3 VALVE STEMS REPLACED FOR A PROBLEM THAT WILL EVENTUALLY REOCCUR. THIS LAST TIME ALMOST RESULTED IN A LOSS OF CONTROL OF THE VEHICLE WITH MY WIFE AND 3 CHILDREN IN THE CAR AS THE TIRE ALMOST CAME OFF OF THE RIM. NOW, AFTER THE FIRST 3 FAILURES I HAVE MADE IT A HABIT TO REINFLATE MY TIRES AT EVERY FUELING AND DID SO NOT LESS THAN 3 DAYS PRIOR TO THIS LATEST FAILURE. I AM CONCERNED THAT THIS CONTINUAL INACTION ON THE PART OF CHRYSLER WILL RESULT IN THE HARM OF ONE OF MY FAMILY MEMBERS OR SOMEONE ELSE AND THIS CORRESPONDENCE SERVES AS NOTICE OF MY CONCERN. PLEASE CONTACT ME AS SOON AS POSSIBLE WITH YOUR RESPONSE.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10048767March 17, 2004
WHEELS:RIM
CONSUMER COMPLAINED ABOUT ALL FOUR TIRES BECOMING FLAT WHILE VEHICLE WAS SITTING IN THE GARAGE. CONSUMER HAD TO CHECK THE TIRES BEFORE GOING OUT AND RETURNING. SHE HAD THIS PROBLEM CHECKED BY THE DEALER, AND WAS TOLD THAT THE PROBLEM MIGHT BE THE RIMS, BUT WERE NOT SURE. ALSO, CONSUMER WAS TOLD THAT THE PROBLEM WAS UNEXPLAINABLE. *AK CONSUMER PURCHASED 4 NEW SETS OF RIMS AND TIRES. *LA
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10062156March 14, 2004
POWER TRAIN:AUTOMATIC TRANSMISSION
OUR 1999 CHRYSLER LHS SUFFERED WHAT OUR MECHANIC SAID WAS A "CATASTROPHIC" TRANSIMISSION FAILURE. THE SERVICE ENGINE LIGHT CAME ON AND THE TRANSMISSION STOPPED SHIFTING PROPERLY AND REMAINED IN LOW GEAR. THE TRANSMISSION HAD TO BE COMPLETELY RE-BUILT AND THE SYSTEM FLUSHED DUE TO THE LARGE VOLUME OF METAL SHAVINGS. BECAUSE THIS HAPPEN OUTSIDE THE 3/36,000 WARRANTY PERIOD, CHRYSLER WOULD NOT COVER THE COST OF THE REPAIRS.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10057528March 11, 2004
SUSPENSION:REAR
WHILE DRIVING AT 15 MPH VEHICLE BOUNCED UP AND DOWN. THE CONSUMER TOOK VEHICLE TO AN INDEPENDENT SHOP TO CHECK THE PROBLEM. MECHANIC DETERMINED THAT THE REAR SUSPENSION ARM BROKE. *AK *SC
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10061053February 23, 2004
STRUCTURE:BODY:HOOD
DRIVING DOWN THE HIGHWAY AT 65 MPH, COWL AND MOLDING BETWEEN THE HOOD AND WINDSHIELD BLEW OFF FOR NO APPARENT REASON. WARRANTY ON VEHICLE HAS EXPIRED DUE TO MILEAGE. *LA CONSUMER WAS SEEKING REIMBURSEMENT FOR THE REPLACEMENT PART FOR $128.80, WHICH WAS DENIED BY DAIMLERCHRYSLER. IN ADDITION, THE CONSUMER REQUESTED AN INVESTIGATION BE OPENED TO SEE IF THEIR COMPLAINT WARRANTED A RECALL. *PH
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10053768February 10, 2004
SUSPENSION:FRONT:MACPHERSON STRUT
THE FRONT DRIVER'S SIDE STRUT WAS BENT. THE TOP OF THE TIRE WENT IN AND THE BASE OF THE TIRE MALFUNCTIONED. *AK THE CONSUMER SLID ON AN ICEY PATCH ON TO A DRY ROAD SERVICE. *SC *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10056214January 31, 2004
FUEL SYSTEM, GASOLINE:FUEL INJECTION SYSTEM:FUEL RAIL
ON 15 NOV 2003, MY 1996 CHRYSLER LHS, VIN [XXX], STARTED SMELLING OF GAS WHILE I WAS WAITING AT AN INTERSECTION. AFTER DRIVING TO A NEARBY LOT, I DETERMINED THAT FUEL WAS LEAKING ON TOP OF THE ENGINE, AROUND THE FUEL INJECTOR RAILS. DIDN'T WANT TO DRIVE IT, SO I PARKED IT AND CALLED MY AUTO SERVICE FOR A TOW TO A LAS VEGAS PRECISION TUNE AUTOCARE THAT I'VE USED FOR VEHICLE MAINTENANCE. THEY CONFIRMED THE FUEL RAIL ASSEMBLY WAS LEAKING AND NEEDED REPLACED. INJECTOR BASE GASKET, INJECTOR O-RINGS, PLUM GASKET AND INJECTOR RAIL ASSEMBLY WAS REPLACE FOR $540.72 EQUIPMENT, $337.12 LABOR, SHOP SUPPLIES $34.55, AND TAX $43.14 FOR A TOTAL OF $955.54. UPON FILING MY MAINTENANCE RECORDS I FOUND AN EARLIER DAIMLER CHRYSLER SAFETY RECALL TO REPLACE FUEL RAIL O-RINGS AND REINFORCE THE FUEL OUTLET RAIL, RECALL 790. I HAD A VIRGINIA CHRYLSER DEALER ACCOMPLISH THE RECALL CORRECTIONS ON 23 APRIL 99. CALLED THE 1-800-992-1997 CHRYSLER CUSTOMER SERVICE NUMBER TO DETERMINE THEIR ASSISTANCE IN REIMBURSEMENT FOR THE OBVIOUS FAILED RECALL REPAIRS. WAS TOLD BY THE REPRESENTATIVE THAT SINCE I HAD NOT TAKEN IT TO A CHRYSLER DEALER THERE WAS NOTHING THEY COULD DO. TWO ISSUES: 1. THE RECALL REPAIRS OBVIOUSLY DID NOT CORRECT THE PROBLEM, HOW MANY OTHER LHS'S COULD BE VULNERABLE FOR AN ENGINE FIRE? FOR SAFETY I HOPE SOMEONE RESEARCHES THIS AND ENSURES CORRECTIVE MEASURES ARE TAKEN BEFORE SOMEONE GETS HURT. 2. I'VE GOT THE PAPERWORK, IS CHRYSLER STILL NOT LIABLE FOR THE REPAIRS OF THEIR POORLY ENGINEERED FUEL SYSTEM, ENOUGH SO THAT IT COULD CAUSE AN AUTO FIRE OR WORST? THANKS FOR YOUR TIME, [XXX] *JB UPDATED 07/27/2012 *JS INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10057187January 30, 2004
POWER TRAIN:AUTOMATIC TRANSMISSION
WHILE DRIVING AT ANY SPEED THE VEHICLE WENT INTO NEUTRAL. AFTER WAITING A FEW MINUTES ENGINE WILL GO INTO GEAR, AND MOST TIMES IT WILL BE A LOW GEAR. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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