Chrysler Concorde Complaints

2,216 consumer complaints on file.

#10061251March 3, 2004
STRUCTURE
WHILE DRIVING AT 50 MPH THE TRIM PLASTIC WHICH COVERS THE WINDSHIELD WIPERS FELL OFF. DEALER REPLACED THE PART AT CONSUMER'S EXPENSE OF $152.00.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10054054March 3, 2004
EXTERIOR LIGHTING:HEADLIGHTS
THE CONSUMER COMPLAINED ABOUT A HEADLAMP PROBLEM. BOTH PLASTIC LENSES BECAME YELLOW. LIGHT PROVISION WAS MINIMUM. THE DRIVER USED THE HIGH BEAMS TO BE ABLE TO SEE AT NIGHT. *AK EVEN WITH THE HIGH BEAMS ON THE ACTUAL LIGHT OUTPUT WAS LESS THAN THAT OF THE NORMAL LOW BEAMS. THE CONSUMER WAS TOLD BY THE DEALER THAT THIS IS A COMMON PROBLEM. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10059892February 27, 2004
ENGINE AND ENGINE COOLING
WHILE DRIVING AT 70 MPH ON THE HIGHWAY SUDDENLY THE OVERHEAT LIGHT ILLUMINATED UPON THE DASHBOARD. THE CONSUMER THAN PULL OFF THE HIGHWAY AND UNTO THE RAMP. WHEN THE VEHICLE WAS TURNED OFF STEAM STARTED COMING FROM UNDER THE HOOD. UPON OPENING THE HOOD THEY NOTICED THAT ENGINE HAD SHATTERED INTO PIECES. THE DEALERSHIP INDICATED THAT THIS WAS CAUSED BY SLUG BUILD UP IN THE ENGINE. PRIOR TO THE INCIDENT VEHICLE HAD REGULAR OIL CHANGES. THIS IS A COMMON PROBLEM WITH THESE VEHICLE.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10060958February 27, 2004
FUEL SYSTEM, GASOLINE:FUEL INJECTION SYSTEM:FUEL RAIL
WHILE DRIVING AT ANY SPEED WITH AIR CONDITIONER OR HEATER ON THERE WAS A STRONG ODOR OF GASOLINE INSIDE OF THE VEHICLE. ALSO, THERE WAS A STRONG GASOLINE ODOR WHEN STANDING OUTSIDE THE VEHICLE. DEALER EXAMINED THE VEHICLE, AND DETERMINED THAT A NEW FUEL RAIL WAS NEEDED.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10057599February 26, 2004
ENGINE AND ENGINE COOLING
WHILE DRIVING 55 MPH THE VEHICLE STALLED. THE CONSUMER MANAGED TO PULL OVER AND HAD THE VEHICLE TOWED. THE CAUSE HAS NOT BEEN DETERMINED. *NM *SC
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10059806February 25, 2004
STEERING:HYDRAULIC POWER ASSIST SYSTEM
CONSUMER COMPLAINED ABOUT A STEERING PROBLEM. WHILE DRIVING 10 MPH AND TURNING VEHICLE TO THE LEFT IT LOST STEERING POWER AND IT WOULD NOT TURN LEFT. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10058806February 24, 2004
ENGINE AND ENGINE COOLING:ENGINE
WE PURCHASED A 1999 CONCORDE THAT HAD 39000 MILES ON IT IN 2001. WE HAVE PUT 21000 MILES ON IT SINCE THEN WITHOUT A PROBLEM...UNTIL LAST WEEK. I WAS DRIVING MY 5 YEAR OLD SON TO SCHOOL AND THE CAR DIED ON ME AT A STOP LIGHT. I PUT IT IN NEUTRAL AND STARTED IT AGAIN AND WAS ABLE TO MAKE IT TO HIS SCHOOL, 1 1/2 MILES AWAY. AFTER DROPPING HIM OFF I GOT IT TO THE END OF THE DRIVEWAY AND IT DIED AGAIN. AFTER IT COOLED DOWN IT STARTED OK AND I WAS ABLE TO DRIVE IT HOME, 6 MILES AWAY. AT 4 MILES IT STALLED ON ME AGAIN. WHEN I GOT WITHIN 1/2 MILE OF HOME IT STARTED CHUGGING ON ME AND WHEN I TURNED THE CORNER ON MY STREET IT DIED AGAIN. I GOT IT STARTED ONE MORE TIME AND COASTED INTO MY DRIVEWAY. WE COULD NOT GET IT TO START AGAIN UNTIL IT HAD COOLED DOWN FOR 2 HOURS. WE TOOK IT TO A MECHANIC, NOT A CHRYSLER DEALER, WHO BELIEVED IT WAS THE CAM SENSOR. BECAUSE HE FELT IT WAS A POSSIBLE WARRANTY ITEM HE SUGGESTED WE TAKE IT TO A DEALER. WE DID, AND THEY SAID THERE WAS NO WARRANTY SO WE HAD OUR MECHANIC REPLACE THE SENSOR. THE DAY AFTER THAT WHEN WE WOULD STOP AT A SIGNAL THE OIL LIGHT WOULD FLASH ON AND OFF. THERE WAS OIL IN IT SINCE THE MECHANIC HAD ALSO JUST CHANGED THE OIL WHEN HE HAD IT. WE TOOK IT BACK TO THE MECHANIC. HE FELT THERE WAS SOMETHING WRONG WITH THE ENGINE, BUT HE COULD NOT IDENTIFY IT. HE AGAIN SUGGESTED WE TAKE BACK TO THE DEALER SINCE IT ONLY HAD 60000 MILES ON IT AND BELIEVED IT SHOULD NOT HAVE THIS KIND OF A PROBLEM. WE RECEIVED A CALL FROM THE DEALER TODAY. THEY INFORMED US THE CAR NEEDS A NEW ENGINE.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10059510February 20, 2004
ENGINE AND ENGINE COOLING:ENGINE
WHILE DRIVING 40 MPH ENGINE FAILED WITHOUT WARNING. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10058610February 20, 2004
ELECTRICAL SYSTEM:WIRING:INTERIOR/UNDER DASH
HEADLIGHT SWITCH BACK LIGHTING IN DASHBOARD NOT OPERATING. MAKES SWITCH EXTREMELY DIFFICULT TO OPERATE AT NIGHT.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10058479February 19, 2004
ELECTRICAL SYSTEM:HORN
EVERY TIME IT RAINS THE HORN DOES NOT WORK, HAVE REPLACED THE HORN, SO THERE MUST BE A LEAK SOMEWHERE UNDER THE HOOD THAT CAUSES THE HORN TO STOP WORKING WHENEVER IT RAINS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10058519February 19, 2004
LATCHES/LOCKS/LINKAGES:DOORS:LATCH
AUTOMATIC DOOR LOCKS DO NOT OPERATE PROPERLY. WHEN UNLOCK LEVER IS USED, THE LOCKS DO NOT UNLOCK AND THE INDIVIDUAL UNLOCK BUTTOM ON EACH DOOR MUST BE PULLED UP. HOWEVER, YOU CANNOT PULL UP THESE BUTTOMS UNTIL THE AUTOMATIC UNLOCK LEVER IS FIRST ACTIVATED.THIS REPRESENTS A SAFETY HAZZARD BECAUSE THE REAR DOORS CANNOT BE OPENED BY SOMEONE SEATED IN THE REAR SEATS UNLESS SOMEONE PUSHES THE AUTOMATIC UNLOCK LEVER LOCATED ON THE FRONT TWO DOORS. IN ADDITION, THE FRONT DRIVER'S DOOR LOCK CANNOT BE LOCKED UNTIL THE AUTOMATIC DOOR LOCKING LEVER IS FIRST PUSHED TO LOCK AND THEN THE DOOR BUTTON MUST BE PUSHED DOWN MANUALLY. FAILURE TO FOLLOW THESE STEPS WOULD ENABLE AN INTRUDER TO OPEN THE DOOR FROM THE OUTSIDE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10055515February 19, 2004
ENGINE AND ENGINE COOLING:ENGINE
WHILE MAKING A LEFT TURN, THE ENGINE BLEW OUT. WHEN THIS OCCURRED IT BROKE VALVES AND THE VEHICLE LOST POWER. THE CONSUMER WAS ALMOST HIT BY ANOTHER VEHICLE. *AK THE MECHANIC INFORMED THE CONSUMER THE PARTS IN THE VEHICLE WERE TOO SMALL AND THE ENGINE WAS NOT GETTING ENOUGH OIL. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10053935February 19, 2004
STRUCTURE:BODY:DOOR:HINGE AND ATTACHMENTS
THE FRONT DRIVER PLASTIC DOOR KNOB HANDLE BROKE WHILE EXITING THE VEHICLE. THE DEALER REPLACED THE HANDLE AT THE OWNER'S EXPENSE OF $489.00. IT COST SO MUCH TO REPLACE THE HANDLE BECAUSE IT WAS ATTACHED TO THE ENTIRE UNIT. *AK *SC
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10058412February 18, 2004
POWER TRAIN:AUTOMATIC TRANSMISSION
WENT TO DEALER WITH COMPLAINT OF SEVERE DOWN SHIFTING AT STOP AND CAR LERCHING FORWARD INTO TRAFFIC WHICH BECAME EXTREMELY DANGEROUS WHEN ICE AND SNOW WERE ADDED AS THE CAR WAS UNCONTROLLABLE. DEALER CHANGED TRANSMISSION FLUID AND FILTER.CONTINUED TO HAVE SAME COMPLAINT. SPEED SENSOR CHANGED 3 TIMES. FINALLY CAR WOULD NOT SHIFT OUT OF SECOND GEAR AND HAVING COMPUTER REPLACED. CAR HAS 55,000 MILES!!!!!!!!*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10059273February 18, 2004
ENGINE AND ENGINE COOLING
WHILE DRIVING AT 35 MPH ENGINE DIED. VEHICLE HAD TO BE TOWED TO DEALER, WHO INDICATED THERE WAS SLUDGE IN THE ENGINE. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10057128February 13, 2004
ENGINE AND ENGINE COOLING:ENGINE
MY SON WAS GOING ABOUT 46 MILES AN HOUR WHEN THE CAR JUST QUIT I TOOK IT TO THE DEALER AND WAS TOLD THE THE ENGINE JUST FEEL APART FOR NO REASON. I HAD THE OIL CHANGED EVERY THREE THOUSAND MILES AND IT HAS 90,000 .HE WAS ON A MAJOR HIWAY AND WAS VERY LUCKY NO ONE HIT HIM.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10058094February 13, 2004
ENGINE AND ENGINE COOLING:ENGINE
WHILE DRIVING 40 MPH VEHICLE STALLED. CONSUMER PULLED OVER AND HAD THE VEHICLE TOWED. DEALER WAS UNABLE TO DUPLICATE OR RESOLVE THE PROBLEM. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10159428February 11, 2004
STEERING:LINKAGES:TIE ROD ASSEMBLY
CONSUMER 1997 CONCORDE DRIVER SIDE TIRE TURNED RIGHT WHILE DRIVING DOWN A HILL AND STOPPED. *TS AFTER HAVING THE VEHICLE TOWED, THE CONSUMER WAS INFORMED THE INNER TIE ROD HAD FAILED AND THE OUTER TIE ROD WAS ABOUT TO FAIL. THE DEALER STATED IT LOOKED AS IF THE VEHICLE HAD BEEN WORK ON PREVIOUSLY, AND WHOM EVER DID THE WORK DID NOT PLACE THE TABS BACK IN PLACE AND BECAUSE OF THAT THE TIE RODS EVENTUALLY STRIPPED AND FELL OUT OF PLACE. THE CONSUMER STATED THE RACK AND PINION WAS REPLACED AND THE PREVIOUS DEALER DID STATED THEY DID HAVE TO REMOVE THE TIE RODS IN ORDER TO REPLACE THE RACK AND PINION, HOWEVER THEY REFUSED TO REIMBURSE THE CONSUMER BECAUSE IT HAD BEEN OVER 5 YEARS SINCE THE REPAIR. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10057940February 11, 2004
VEHICLE SPEED CONTROL:CRUISE CONTROL
WHILE DRIVING DOWN A HILL CRUISE CONTROL LIGHT ILLUMINATED. WHEN THIS OCCURRED VEHICLE ACCELERATED TO 70 MPH. IN AN ATTEMPT TO DECREASE SPEED CONSUMER DEPRESSED THE BRAKE PEDAL SEVERAL TIMES IN DRIVE THEN IN NEUTRAL , BUT THE ATTEMPT FAILED. AS A RESULT VEHICLE WENT OVER A GUARD RAIL, AND ROLLED DOWN A MOUNTAIN. CONSUMER SUSTAINED A CONCUSSION AND INJURIES TO SEVERAL BODY PARTS. VEHICLE WAS TOTALED. *AK
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10056653February 6, 2004
ENGINE AND ENGINE COOLING:ENGINE
PREMATURE ENGINE FAILURE OF THE 2.7 LITER ENGINE FOUND IN THE CHRYSLER CONCORDE. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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