Chrysler Concorde Complaints

2,216 consumer complaints on file.

#10078745June 24, 2004
ENGINE AND ENGINE COOLING:ENGINE
MY 1995 CHRYSLER CONCORDE WITH 3.3-LITRE V6 ENGINE. VIN#[XXX] THE ENGINE SHUTS OFF DURING DRIVING. SOMETIMES THE ENGINE RESTARTS ON ITS OWN IMMEDIATELY WHILE COASTING AFTER IT SHUTS OFF. SOMETIMES I HAVE TO PULL OFF THE ROAD AND WAIT A COUPLE OF MINUTES FOR IT TO RESTART. IT HAS BEEN HAPPENING ABOUT ONCE OR TWICE A WEEK. THE LOCAL DEALERSHIP COULD NOT DIAGNOSE THE PROBLEM, AND AT $85/HOUR DIAGNOSTIC TIME, I AM RELUCTANT TO BRING IT TO THEM AGAIN. MOST RECENTLY THIS HAPPENED ON JUNE 23, 2004. ON THAT DAY, WHILE DRIVING, THE FIRST TIME TIME THE ENGINE SHUT DOWN AND RESTARTED BY ITSELF, THE SECOND TIME LATER IN THE DAY, THE ENGINE SHUT DOWN AND I HAD TO RESTART IT A FEW MINUTES LATER. VIN IS [XXX]. MILEAGE IS 108,852. PURCHASED 6/00 AT CROTON DODGE, CROTON-ON-HUDSON, NY.*AK UPDATED 07/25/2012 *JS INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10078642June 22, 2004
SUSPENSION:FRONT:MACPHERSON STRUT
STRUT STRIKER CAP (FRONT) IS SQUEAKING WHEN THERE IS A JOUNCE AT 5-8 MPH. THIS IS EXACTLY LIKE THE NHTSA ITEM # 10000901 WHICH IS A REAR STRUT STIKER CAP PROBLEM.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10078517June 20, 2004
STEERING:COLUMN LOCKING:ANTI-THEFT DEVICE, STEERING:RACK AND PINION
VEHICLE: 1999 CHRYSLER CONCORDE LXI,PPROXIMATE MILAGE: 50,000 PROBLEM: STEERING WHEEL; RACK AND PINION: ( 1.) THE STEERING WHEEL JAMS AND I HAVE TO JERK THE STEERING WHEEL TO RELEASE IT. ( 2.) THERE IS ALSO 1/2" TO 1" OF PLAY IN THE STEERING WHEEL EITHER WAY WHEN IT IS "WORKING PROPERLY". THE PROBLEM STARTED INTERMITENTLY THEN RAPIDLY WORSENED. I SPOKE TO A MECHANIC AND HE SAID THIS IS A COMMON PROBLEM WITH THIS MODEL. MY COWORKER IS APPROCHING 50,000 MILES WITH A 2000 CHRYSLER 300M, (AN UPGRADE, BUT BASICLLY THE SAME CAR), HE IS HAVING THE SAME PROBLEM. I HAVE CONTACTED DIAMLER CHRYSLER, BUT HAVE GOTTEN NOWHERE. I AM TAKING IT TO THE SHOP 6/21/04 TO BE FIXED. THIS IS A VERY EXPENSIVE PROBLEM AND SEEMS TO OCCURE AT AROUND 40000 TO 50000 MILES, (CHRYSLER SAID THEY WOULD HAVE SPLIT THE COST WITH ME IF THE MILAGE WASN'T SO HIGH). I FEEL THAT THIS PROBLEM SERIOUSLY NEEDS TO BE FOLLOWED UP ON. IT IS A HUGE SAFETY PROBLEM.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10078433June 18, 2004
ENGINE AND ENGINE COOLING:ENGINE
ENGINE FAILED ON MY WIFE'S 2000 CHRYSLER CONCORDE WHILE SHE WAS DRIVING. MECHANIC SAYS ROD FAILURE. 2.7L ENGINE. 58000 MILES ON THE CAR. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10079425June 17, 2004
ENGINE AND ENGINE COOLING
WHILE DRIVING 65 MPH ENGINE BLEW OUT AND SMOKE STARTED TO ACCUMULATE INSIDE THE VEHICLE. CONSUMER PULLED OVER, AND HAD THE VEHICLE TOWED. DEALERSHIP WAS NOTIFIED, BUT THE PROBLEM WAS NOT RESOLVED.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10078393June 17, 2004
ENGINE AND ENGINE COOLING:ENGINE
COMPLETE ENGINE FAILURE DUE TO BUILD UP OF SLUDGE AND BEARING MATERIAL IN OIL FILTER CAUSING TIMING CHAIN TO JUMP AND ENGINE TO FAIL. LUCKILY THIS HAPPENED AT THE AUTO REPAIR SHOP, NOT ON THE HIGHWAY, AS MANY OTHERS HAVE EXPERIENCED. HAVE LITERALLY FOUND HUNDREDS OF COMPLAINTS ON THE INTERNET RELATING TO THE CHRYSLER 2.7L ENGINE AND ITS PROPENSITY TO FAIL. OUR 1999 CHRYSLER CONCORDE HAS LESS THAN 40,000 MILES AND HAS ALWAYS RECEIVED ROUTINE MAINTENANCE. WE WERE AMONG THE LUCKY ONES...OUR ENGINE FAILED WHILE BACKING OUT OF THE AUTO SHOP GARAGE...INSTEAD AT 65 MILES PER HOUR GOING DOWN THE HIGHWAY. INTERESTING HOW THERE ARE NO WARNING LIGHTS...NOTHING TO TELL YOU THIS IS ABOUT TO HAPPEN. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10079284June 15, 2004
POWER TRAIN:AUTOMATIC TRANSMISSION, ENGINE AND ENGINE COOLING
CONSUMER STATED THAT EVER SINCE SHE HAD HER VEHICLE, SHE EXPERIENCED NUMEROUS PROBLEMS. SHE STATED THAT SHE HAD TO REPLACE THE ENGINE, AND THE TRANSMISSION. SHE ALSO STATED THAT NOW SHE IT NEEDED ANOTHER TRANSMISSION. ALSO, SHE WAS TOLD BY HER MECHANIC THAT THE CRANK SHIFT IS GOING BAD. CURRENTLY SHE ISN'T DRIVING THE VEHICLE. *LA
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10075165June 10, 2004
ENGINE AND ENGINE COOLING:ENGINE
1) MY "CHECK ENGINE LIGHT" COMES ON CONTINUALLY. I HAVE HAD IT IN THREE TIMES AND HAVE BEEN TOLD IT'S MY GAS CAP OR A LOOSE HOSE. THIS IS NOT TRUE, AS IT CAME ON THE 2 AND 3RD TIME, AFTER "REPAIRS" HAD BEEN DONE, AND I HAD NOT REFUELED THE CAR OR DRIVEN IN POOR CONDITIONS. EACH TIME THE LIGHT COMES ON AFTER I HAVE DRIVEN ABOUT 75 MILES. 2) THE LIGHTS ON THE INSTRUMENT PANEL RANDOMLY FADE IN AND OUT. 3) AFTER GETTING THE OIL CHANGED ON 5/24/04, I WAS DOWN A QUART OF OIL BY 6/3/2004. 4)THE ENGINE RUNS VERY HOT AND STUMBLES WHEN I ACCELERATE AFTER STOPPING. WHEN I CALLED THE SERVICE CENTER AT THE DEALER TO EXPRESS CONCERN OVER THIS, I WAS TOLD I NEED TO CHANGE MY OIL. I REMINDED THEM I HAD JUST CHANGED MY OIL, BUT I THEN EXPRESSED MY CONCERN ABOUT ENGINE SEIZURE, WHICH I HAVE LEARNED IS NOT UNCOMMON IN THIS VEHICLE. I ASKED WHAT COULD BE DONE TO PREVENT THIS. I WAS TOLD THAT THIS DOESN'T HAPPEN TO PEOPLE WHO CHANGE THEIR OIL. WHAT HAPPENS IF THE ENGINE DOES SEIZE, EVEN THOUGH I'VE HAD REGULAR OIL CHANGES? HOW CAN I BE PROACTIVE WHEN THE SERVICE CENTERS DENY THE PROBLEM EVEN EXISTS? *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10074979June 8, 2004
ENGINE AND ENGINE COOLING
ON MAY 28, 2004, THE ENGINE IN MY 2001 CHRYSLER CONCORDE FAILED WHILE DRIVING HOME FROM WORK. THE CAR WAS TOWED TO THE DEAL (REEDMAN AUTO WORLD, LANGHORNE, PA). WE WERE TOLD IT WOULD BE $7,600. TO REPLACE THE ENGINE. WE HAVE 37, 500 MILES ON THE CAR - 1,500 BEYOND THE WARRANTY, THEREFORE NEITHER REEDMAN OR CHRYSLER WOULD HONOR THE WARRANTY. IN CONDUCTING RESEARCH ON THE DEFECTIVE ENGINE I HAVE LEARNED THAT THE STEERING RACK AND PINION IS ALSO DEFECTIVE ON THIS MODEL. THE STEERING MAY FAIL CAUSING THE CAR TO VEER INTO ONCOMING TRAFFIC. THIS CAR IS A DEATH TRAP. I WILL NOT PLACE ME OR MY FAMILY INTO THIS DEATH TRAP. UNFORTUNATELY WE STILL HAVE $8,600. AND 2 1/2 YEARS LEFT ON THE LOAN. I AM IN A REAL DILEMA. THE CAR HAS BEEN TOWED TO A SERVICE STATION WHERE THE OWNER WILL PUT A REBUILT ENGINE THAT HAS CORRECTED THE DEFECT FOR $2,000 LESS THAN REEDMAN'S.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10075599June 3, 2004
ENGINE AND ENGINE COOLING
WHILE DRIVING THE VEHICLE A LITTLE WHILE, HALF OF THE ENGINE OVERHEATED AND THE OTHER HALF WAS A NORMAL TEMPERATURE. THE VEHICLE WAS TAKEN TO A DEALERSHIP. THEY REPLACED THE LIFTER AND VALVE ON THE DRIVER'S HEAD AT THE OWNER'S EXPENSE. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10075665June 3, 2004
AIR BAGS:FRONTAL
WHILE DRIVING AT 40 MPH THE VEHICLE COLLIDED WITH ANOTHER VEHICLE HEAD ON. THE CONSUMER SUFFERED A HERNIATED DISC IN THE BACK AND LEG AND LEG MUSCLE SPRAINS. THE POLICE ARRIVED AND CITED THE CONSUMER FOR DRIVING IN A SAFETY ZONE. THE CONSUMER WAS WEARING A SEAT BELT AT THE TIME BUT THE AIRS BAG DID NOT DEPLOY. *NM
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10074658June 2, 2004
ENGINE AND ENGINE COOLING:ENGINE
THE CHECK ENGINE LITE WENT ON SUDDENTLY. WE HAD THE CRANK & CAM SENSOR REPLACED IN LATE MAY 2004. WE WERE AT 37,000 MILES. JUST OUT OF WARRANTY. WE HAD TO PAY OVER $300. THE DEALERSHIP BLAMED SLUDGE. THIS CAN'T BE THE CASE. THE CAR HAS BEEN WELL TAKEN CARE OF. NOW THE TIMING BELT IS GOING. AGAIN BLAMED ON SLUDGE. WE HAVE BEEN TOLD IT CAN DIE ON US AT ANYTIME. CHRYSLER WILL NOT ACCEPT ANY RESPONSIBILITY. WHY IS EVERYTHING BLAMED ON SLUDGE. THERE IS APPARENTLY SOMETHING ELSE WRONG THAT CHRYSLER DOES NOT WANT TO OWN UP TO. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10074692June 2, 2004
ELECTRICAL SYSTEM:WIRING
I DON'T KNOW WHAT CAUSED THE FAILURE. IN 1998 I BOUGHT A NEW CHRYSLER CONCORDE. IT HAS ONLY BEEN DEALER MAINTAINED. IN THE LAST TWO WEEKS IT HAS FAILED TO START OR RUN TWICE - BOTH TIMES REQUIRING TOWING TO THE DEALERSHIP FOR REPAIR. A DIAGNOSTIC TEST REVEALED A FAILED HEADLIGHT WIRING HARNESS, CHRYSLER PART NUMBER 5083852AA. THE REPAIR WAS MADE BY THE DEALER BY ATTEMPTING TO SOLDER BROKEN PIN CONNECTORS BACK TOGETHER. COST FOR THIS REPAIR WAS AROUND $400. WHEN THE SAME PROBLEM REOCCURRED A WEEK LATER I WAS TOLD THE FIRST REPAIR COULD NOT BE DUPLICATED AND A REPLACEMENT PART WOULD HAVE TO BE ORDERED AND INSTALLED. CHRYSLER PART NUMBER 5083852AA IS NO LONGER MADE SO A SUBSTITUTE PART, CHRYSLER PART NUMBER 4760623AB, COSTING ABOUT $1200, WOULD HAVE TO BE ORDERED AND MODIFIED TO FIT MY CONCORDE. THIS REPAIR, INCLUDING PARTS, LABOR, RENTAL CAR AND TOWING WILL RUN INTO THE THOUSANDS OF DOLLARS. THE REASON FOR HAVING TO ORDER THE MUCH MORE EXPENSIVE PART IS BECAUSE CHRYSLER DECIDED TO STOP MAKING AND SUPPLYING CHRYSLER PART NUMBER 5083852AA. BY THE WAY, CHRYSLER PART NUMBER 4760623AB IS NOT A FORM, FIT, FUNCTION REPLACEMENT. WHY DOESN'T CHRYSLER HAVE TO CONTINUE TO MAKE PARTS FOR A CAR THAT IS ONLY SIX YEARS OLD? *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10073227May 27, 2004
POWER TRAIN:AUTOMATIC TRANSMISSION:LEVER AND LINKAGE:FLOOR SHIFT
THE AUTOMATIC TRANMISSION FLOOR SHIFTER IGNITION-PARK INTERLOCK HAS COMPLETLY MALFUNCTION ON THIS CAR, FOR MY OWN SAFTEY AND THE SAFTEY OF OTHERS I CANNOT DRIVE IT WHEN THE INTER-LOCK IS DRIVE IT STARTS ROLLING BACKWARDS WHEN I STOP AT A TRAFFIC LIGHT I FEELS THIS COULD BE VERY DANGEROUS.*MR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10073015May 23, 2004
ENGINE AND ENGINE COOLING:COOLING SYSTEM, ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL
IN 2002 OUR CAR OVERHEATED WE TOOK IT INTO A REPAIR SHOP. SINCE THE IT IT WAS BOUGHT IN ON FOUR DIFFERENT OCCASIONS TO REPAIR THE COOLING SYSTEM, OVER A SPAN OF LESS THAN A YEAR. THE ENTIRE COLLING SYSTEM, EXCEPT FOR THE HEATING COIL HAS BEEN REPLACED. THEN THE CHECK ENGINE LIGHT CAME ON. IT HAS HAD A MISFIRE IN CYLINDER #5 AND WE HAVE SUNK IN OVER A $1,000 AND THE PROBLEM IS STILL NOT FIXED. THE MECHANICS HAVE TOLD US THEY CAN'T FIND WHAT IS CAUSING IT. THE LIGHT HAS BEEN ON FOR OVER EIGHT MONTHS. IT HAS BEEN HOOKED UP TO COMPUTERS AND STILL IT IS A GUESSING GAME. WE HAVE HAD THE EGR VALVE REPLACED BECAUSE THIS WAS ANOTHER GUESS AS TO THE PROBLEM. WE HAVE ALSO REPLACED THE FUEL INJECTORS, SPARK PLUGS, WIRES, COIL, OVERHEAD CAM SENSOR, IDLE AIR CONTROL VALVE AND TIMING BELT. WE ARE SINKING MORE MONEY INTO THIS CAR THAN WE CAN AFFORD. IF THERE IS A PROBLEM WITH THIS CAR WE SHOULD HAVE BEEN MADE AWARE OF IT BEFORE WE PURCHASED IT. WE HAVE TAKEN IT TO THREE DIFFERENT MECHANICS AND STILL NO-ONE CAN TELL US WHAT THE PROBLEM IS. ANY HELP YOU CAN GIVE US WOULD BE GREATLY APPRECIATED.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10072804May 18, 2004
ENGINE AND ENGINE COOLING
CAR ENGINE FAILURE AT 90,000 MILES. WAS TRAVELING ON I-75 AT 70 MPH, ENGINE GAVE NO WARNING, JUST HAD CAM SHAFT SENSOR REPLACED AND OIL SENSOR REPLACED, THIS WAS THE SECOND TIME FOR BOTH ITEMS IN THE PAST YEAR. HAVE NOT GAVE AUTHORIZATION TO REPLACE ENGINE, COST ESTIMATED AT 6000.00. WAS TOLD BY MECHANIC THIS A PROBLEM WITH THE VECHILE. CONTACTED CHRYSLER, WAS TOLD I SHOULD HAVE BOUGHT A NEW VECHILE INSTEAD OF BUYING A USED ONE. THIS ONLY HAD 50,000 MILES ON IT WHEN PURCHASED, BUT I TRAVEL OVER A HUNDRED MILES TO AND FROM WORK DAILY. ENGINE SHOULD NOT HAVE FAILED AT 90,000 MILES. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10073828May 18, 2004
ENGINE AND ENGINE COOLING:ENGINE
WHILE DRIVING 35 MPH, THE ENGINE STALLED AND THE DRIVER LOST ALL POWER STEERING AND BRAKES. THE VEHICLE WAS SERVICED BY A TECHNICIAN AND STATED THAT THE ENGINE NEEDED REPLACEMENT. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10072596May 14, 2004
STEERING:LINKAGES:TIE ROD ASSEMBLY
INNER TIE ROD BUSHINGS FAILED IN 2000. DEALERS REFUSED TO REPLACE UNDER EXT. WARRANTY. NOW 4 YEARS LATER, THEY ARE WORN OUT AGAIN AND REQUIRE REPLACEMENT. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10072603May 14, 2004
VEHICLE SPEED CONTROL:CRUISE CONTROL
CHRYSLER CONCORDE 1993 CRUISE CONTROL ENGAGES WITHOUT BEING ACTIVATED. ON MAY 13, 2004, THE CRUISE CONTROL WAS DISCONNECTED AND THE SAME THING HAPPENED:THE CRUISE LIGHT CAME ON AND THE CAR HESITATES AND SHUDDERS. AFTER A SECOND OR TWO, THE LIGHT GOES OFF.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10073668May 14, 2004
ENGINE AND ENGINE COOLING:ENGINE
WHILE DRIVING 50 MPH CONSUMER HEARD A LOUD NOISE COMING FROM THE FRONT OF THE VEHICLE. CONSUMER WAS ABLE TO MAINTAIN CONTROL OF THE VEHICLE, AND PULLED OVER. VEHICLE WAS TOWED TO THE DEALER FOR INSPECTION, AND MECHANIC DETERMINED THAT ENGINE NEEDED TO BE REPLACED DUE TO MAINTENANCE ISSUES. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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