Chrysler Aspen Complaints

444 consumer complaints on file.

#10946341January 19, 2017
AIR BAGS
TL* THE CONTACT OWNS A 2009 CHRYSLER ASPEN. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBERS: 16V352000 (AIR BAGS) AND 16V947000 (AIR BAGS). THE PARTS NEEDED WERE NOT AVAILABLE TO PERFORM THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT. UPDATED 03/07/17*LJ
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10945901January 18, 2017
ENGINE
IN JUNE 2016 I BEGAN HAVING PROBLEMS WITH MY VEHICLE SHUTS OFF AT A STOP SIGN STOP LIGHT SEEMS LIKE THE RPMS GOES DOWN AND THE CAR SHUT OFF WITH NO ADVANCE WARNING I HAVE TO START THE CAR TWO OR THREE TIMES IN ORDER FOR TO GET IT TO RESTART TOOK IT TO THE DEALER $100 SERVICE FEE AND THEY DIDN'T FIND ANYTHING WRONG WITH IT I'VE HAD THE SPARK PLUGS CHANGED THE SPARK PLUG WIRES CHANGE THE THROTTLE BODY ASSEMBLY CHANGE AND ACTUALLY I'M KIND OF GETTING AFRAID TO DRIVE IN THE VEHICLE BECAUSE I NEVER KNOW WHEN IT'S GOING TO SHUT OFF AND I DON'T WANT ANYONE TO RUN IN THE BACK OF ME. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10944348January 11, 2017
FUEL/PROPULSION SYSTEM
TL* THE CONTACT OWNS A 2007 CHRYSLER ASPEN. THE CONTACT STATED THAT WHILE REFUELING THE VEHICLE, FUEL WOULD SPILL OUT OF THE VEHICLE ONCE FUEL TANK WAS FULL. THE CAUSE OF THE FAILURE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 132,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10939952January 5, 2017
ELECTRICAL SYSTEM, SEATS
I WAS DRIVING IN THE MIDDLE OF WINTER, I STARTED TO SMELL SOMETHING BURNING I ROLLED THE WINDOWS DOWN TO CHECK IF IT WAS MY TRUCK, SMOKE WAS COMING FROM THE BACK SEAT. I PULLED OVER AND OPENED THE BACK DOOR AND SAW MY BACK SEAT BURNING. HAD TO PUT WATER AND LEAVE THE WINDOWS DOWN FOR A COUPLE DAYS, IT'S SO HORRIBLE TO THINK THAT MY SON USUALLY SITS THERE AND COULD OF GOTTEN BURNED. I GOT THIS TRUCK BECAUSE I HAVE 4 CHILDREN AND I DRIVE TO THEIR ACTIVITIES EVERY DAY. *TR
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10939221January 3, 2017
AIR BAGS
TAKATA RECALL IT IS UNACCEPTABLE THAT, IN ALMOST A YEAR, NO REPLACEMENT PART HAS BEEN DESIGNED TO REMEDY THIS POTENTIALLY DEADLY ISSUE! CHRYSLER NEEDS TO BE HELD ACCOUNTABLE FOR REPAIR OR REPLACEMENT WITHIN A REASONABLE TIME FRAME, WHICH I FEEL HAS LAPSED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10937154December 22, 2016
FUEL SYSTEM, GASOLINE
EVERY TIME I FILL THE FUEL TANK THE VEHICLE STALLS OUT WHILE DRIVING. I'VE HAD THE VEHICLE STALL OUT ON ME WHILE MAKING A LEFT HAND TURN AT AN INTERSECTION AND LOST CONTROL OF STEERING. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10935918December 16, 2016
SUSPENSION
THIS COMPLAINT INVOLVES THE FRONT SUSPENSION SYSTEM OF THE 2007 CHRYSLER ASPEN 4X4. WHILE DRIVING AT HIGHWAY SPEEDS ANY BUMPS ENCOUNTERED ON THE ROAD SURFACE WILL RESULT IN A SUDDEN SHIFT OF DIRECTION, OR "JUMPING" OF THE FRONT END OF THE VEHICLE. THIS CAN POSSIBLY SEND THE DRIVER INTO ANOTHER LANE OF TRAFFIC. I HAVE HAD THIS HAPPEN MANY TIMES OVER THE LAST COUPLE OF YEARS OF OWNERSHIP OF THE VEHICLE. AS AN OWNER OF SEVERAL OTHER FCA VEHICLES (INCLUDING, JEEP GRAND CHEROKEE AND A JEEP COMMANDER) I FIND THIS VERY DISTURBING THAT NHTSA HAS NOT INVESTIGATED THIS PROBLEM AS IT HAS BEEN REPORTED ON SEVERAL OF THE CHRYSLER FORUMS. NO VEHICLE SHOULD HAVE THE FRONT END "JUMP" AND HAVE THE DRIVER SUDDENLY GOING IN A DIFFERENT DIRECTION THAN INTENDED, THIS IS A DEADLY SAFETY CONCERN. BUT HAS NOT BEEN ADDRESSED EITHER BY FCA OR BY NHTSA, THIS MAY REQUIRE THE USE OF AN ATTORNEY AND A LAWSUIT BEFORE THIS GETS RESOLVED AS IT SEEMS TO BE A SMALL MAJORITY OF PEOPLE THAT ARE REPORTING THIS ISSUE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10935124December 13, 2016
AIR BAGS
THE DEALER CONTINUES TO SEND SAFETY REPAIR NOTICES BUT HAS NOT BEEN ABLE TO OBTAIN THE PARTS TO REMEDY THE SITUATION. I HAVE CONTACTED THE DEALER AT LEAST 4 TIMES AND THERE STILL SEEMS TO BE AN ISSUE ON GETTING REPLACEMENT PARTS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10935121December 13, 2016
AIR BAGS
"TAKATA RECALL" NEEDS A REMEDY TO BE FIXED 6+ MONTHS UNACCEPTABLE
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10934074December 9, 2016
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2009 CHRYSLER ASPEN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V352000 (AIR BAGS). THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10933851December 8, 2016
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2008 CHRYSLER ASPEN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 15V313000 (AIR BAGS) AND 16V352000 (AIR BAGS). HOWEVER, THE PART TO DO THE REPAIRS WERE NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10930215December 6, 2016
AIR BAGS
TAKATA RECALL, NOTICE RECEIVED, DEALERS FAIL TO REPAIR THIS LIFE THREATENING DEFECT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10928577November 29, 2016
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2008 CHRYSLER ASPEN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 15V313000 (AIR BAGS) & 16V352000 (AIR BAGS) HOWEVER, THE PARTS TO DO THE REPAIRS WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. UPDATED 01/04/17*LJ UPDATED 01/05/17.*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10927857November 25, 2016
AIR BAGS
TAKATA RECALL PASSENGER AIRBAG.. THIS RECALL NOTICE WAS PUBLISHED IN JULY 2016, IT HAS NOT BEEN COMPLIED WITH AND NO SOLUTION IS FORTHCOMING IN THE NEAR FUTURE. THE VEHICLE SHOULD BE PURCHASED BY CHRYSLER SO MY FAMILY IS NOT SUBJECT TO INJURY OR DEATH IN THE CASE OF AN ACCIDENT. CHRYSLER WAS REQUIRED TO DO SO ON CERTAIN PRODUCTION RUNS OF THIS SAME VEHICLE BECAUSE OF FAULTY SUSPENSION PARTS. MY VEHICLE EXPERIENCED THE SAME SUSPENSION PROBLEM BUT, FOR SOME REASON, WAS NOT INCLUDED IN THE REPURCHASE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10926778November 17, 2016
SERVICE BRAKES, ENGINE, STEERING
AFTER FILLING THE FUEL TANK, THE MOTOR SHUTS OFF WHILE DRIVING DOWN THE ROAD. IT USED TO ONLY HAPPEN WHEN YOU GO PAST THE FIRST "CLICK" OF THE GAS PUMP. TODAY IT DID IT BY JUST FILLING THE TANK TO FIRST SHUT OFF. THIS LEAVES YOU WITH NO STEERING, NO BRAKES AND NO POWER WHILE GOING DOWN THE ROAD. THIS IS DANGEROUS ON SEVERAL LEVELS. THIS HAPPENED WHILE THE VEHICLE WAS MOVING DOWN A FOUR LANE ROAD IN MODERATE TRAFFIC WITH FIVE PASSENGERS-TWO INFANTS, TWO CHILDREN AND ONE ADULT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10924226November 4, 2016
AIR BAGS
TAKATA RECALL I RECEIVED NOTIFICATION OF THE RECALL FOR THE DRIVER AIRBAG INFLATOR ON JULY 1, 2016 AND BOTH THE DEALER AND THE MANUFACTURER HAVE FAILED TO REPLACE THE PART IN QUESTION IN A TIMELY MANNER GIVEN THE SERIOUS SAFETY ISSUE ASSOCIATED WITH THE AIRBAG. I HAVE NOT HAD A DEPLOYMENT IN THE VEHICLE AND DO NOT ANTICIPATE A DEPLOYMENT, HOWEVER, I WILL BE SELLING THE CAR IN THE NEAR TERM AND NEED TO HAVE THIS ISSUE RESOLVED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10923756November 2, 2016
AIR BAGS
TAKATA RECALL
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10916755October 18, 2016
AIR BAGS
I RECEIVED AND RESPONDED TO A RECALL NOTICE IN JULY 23, 2016. TO DATE, THEY STILL HAVE NOT CONTACTED ME FOR REPAIR. WHAT ARE MY OPTIONS?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10915905October 13, 2016
POWER TRAIN
CHRYSLER CASE #: 29959728 VEHICLE DESCRIPTION: CHRYSLER ASPEN LIMITED 4X2 SPORT UTILITY 4-DOOR I ATTEMPTED TO REACH OUT TO MY CASE MANAGER HALEY AND MY LINK HAS BEEN DISABLED AND HER VOICEMAIL HAS YESTERDAY'S DATE. I HAVE NOT RECEIVED A CALL TODAY FROM ANYONE AT CHRYSLER CORP REGARDING MY CASE. I DID SPEAK TODAY WITH MOPAR VEHICLE PROTECTION AND THEY STATED WHEN CHRYSLER PLACED THE MAX CARE COVERAGE ON MY ASPEN, THEY WERE SUPPOSE TO PLACE THE POWERTRAIN WRAP WITH THE MAX CARE COVERAGE. PER MY VEHICLE INFO AND THE SALES REP, CHRYSLER LIFETIME POWERTRAIN WARRANTY WAS INCLUDED WITH MY VEHICLE PURCHASE. I HAVE SPOKEN WITH JAKE AND MEKA ALSO WITH REGARDS TO THIS CASE AND WAS ADVISED BY MEKA, MY CASE MANAGER SHOULD BE CONTACTING ME BACK. SEEKING ASSISTANCE SINCE HALEY X40612 IS NOT IN THE OFFICE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10915192October 11, 2016
POWER TRAIN
AS REQUESTED BY JAKE - CHRYSLER CORP, CC#: 29959728 I TOOK MY CAR IN FOR REPAIRS LAST THURSDAY. MATT RICHARDSON CALLED ON FRIDAY STATING THAT THE REAR END BARRINGS HAVE COME APART ON THE CAR AND THAT THEY NOT ONLY NEED TO REPLACE THE BARRINGS, THEY NEED TO DO AN ENTIRE OVERHAUL OF THE ENTIRE REAR END. HE EXPLAINED THEY WILL BE REPLACING THE PINION NUT WHICH WAS THE N08 RECALL PERFORMED LAST YEAR, THE DIFFERENTIAL UNIT INCLUDING REPLACING THE OIL IN THE REAR DIFFERENTIAL UNIT ON THE SERVICE THAT WAS PERFORMED IN JULY 2016. HE STATED THAT IT WOULD TAKE APPROXIMATELY 3 TO 4 DAYS. $1150 CHRYSLER'S LIFETIME POWERTRAIN WARRANTY SHOULD COVER THIS AS THE PINION NUT, REAR END DIFFERENTIAL IS PART OF THE POWERTRAIN. A WARRANTY THAT PROVIDES PROTECTION FOR AS LONG AS YOU OWN THE CAR TO THE KEY COMPONENT GROUPS THAT ARE ESSENTIAL TO KEEPING YOUR VEHICLE RUNNING: THE ENGINE, TRANSMISSION/TRANSFER CASE/ALL-WHEEL DRIVE ASSEMBLY, AND DRIVETRAIN ASSEMBLY. HOWEVER, I AM BEING CHARGED. RECALL #2 NOT PERFORMED AS AIRBAG PARTS ARE NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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