Chrysler Aspen Complaints

444 consumer complaints on file.

#10558591January 6, 2014
FUEL/PROPULSION SYSTEM
WHEN REFUELING WHEN THE PUMP CLICKS OFF FUEL AT LEAST A GALLON SHOOTS OUT OF REFUEL OPENING. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10552217November 14, 2013
STEERING
I HAD TO HAVE THE RIGHT TIE ROD REPLACED. CAR VIBRATED AT SPEEDS OF 65 TO 70 MPH. WAS TOLD BY THE DEALERSHIP THAT THE PART LOOKED TO BE DEFECTIVE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10552094November 13, 2013
POWER TRAIN
TL* THE CONTACT OWNS A 2009 CHRYSLER ASPEN. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER 13V038000 (POWER TRAIN) HAD EXCEEDED A REASONABLE TIME FOR REPAIR. THE RECALL NOTIFICATION WAS RECEIVED BY THE CONTACT SEVERAL MONTHS AGO. THE DEALER WAS CONTACTED AND ADVISED THAT THEY WERE UNABLE TO OBTAIN THE PART FROM THE MANUFACTURER. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10550757November 4, 2013
POWER TRAIN
MY HUSBAND'S TRUCK AND MY ASPEN ARE BOTH AFFECTED BY THE N08 RECALL FOR REAR AXLE PINION NUT. WE RECEIVED THE FIRST NOTICE OF THIS RECALL SEVERAL MONTHS AGO, BUT THE NOTICE TOLD US THAT THE PARTS NEEDED FOR REPAIR WERE NOT AVAILABLE AND THAT WE WOULD RECEIVE A SECOND NOTICE WHEN THEY WERE. WE HAVE NOW RECEIVED THE SECOND NOTICE AND I HAVE CALLED OUR LOCAL DEALER, SOUTHERN CHRYSLER DODGE JEEP, IN LUFKIN, TEXAS TWO TIMES BUT THEY ONLY HAD 3 OR 4 OF THE PARTS COME IN AND THOSE ARE ALREADY PROMISED TO OTHER CUSTOMERS. MY HUSBAND AND I ARE DRIVING AROUND IN THESE VEHICLES WITH OUR 6 YEAR OLD SON, AND NO ONE IS ABLE TO TELL US WHEN WE MIGHT BE ABLE TO HAVE THIS FIXED BECAUSE THEY DO NOT KNOW WHEN THEY WILL RECEIVE ANOTHER SHIPMENT AND EACH FUTURE SHIPMENT WILL MOST LIKELY ONLY BE 3 OR 4 PARTS. I WOULD LIKE TO HAVE THE PARTS SHIPPED TO OUR DEALERSHIP, RESERVED IN OUR NAMES, WITH INSTRUCTIONS FOR THEM TO CONTACT US UPON ARRIVAL. (2010 DODGE RAM 1500 & 2009 CHRYSLER ASPEN), OR THEY CAN BE SHIPPED TO US DIRECTLY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10549758October 28, 2013
FUEL SYSTEM, GASOLINE
JUST PURCHASED THIS VEHICLE USED AND AT FIRST FUEL FILL-UP GAS SPEWED OUT OF TANK AT END OF FILL-UP. I DID NOT TOP OFF, AND I WAS HOLDING GAS LEVER MYSELF. AS IT SHUT OFF, A TON OF FUEL SHOT OUT OF THE TANK ALL OVER ME. I'VE READ THIS IS A COMMON PROBLEM WITH THIS VEHICLE. WHY IS THIS NOT A RECALL? *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10547996October 15, 2013
ENGINE
WE WERE DRIVING AND WE HEARD A CLICKING NOISE COMING FROM ENGINE, GOOD THING WE WERE DRIVING TOWARDS DEALER FOR OIL CHANGE WHEN THE CLICKING GOT WORSE AND WORSE. WHEN WE GOT TO DEALER WE TOLD THEM THAT WE HEARD WEIRD NOISES COMING FROM UNDER HOOD. IT CAME OUT BEING THAT 2 STUDS FROM REAR OF ENGINE FROM THE EXHAUST MANIFOLD HAVE BROKEN AND FALLEN OFF. THEY SAID IF WE CONTINUE DRIVING WITH THE 2 STUDS BROKEN THAT THE WHOLE ENGINE MIGHT FAIL AND U COULD CAUSE AN ACCIDENT. THAT THE VALVES COULD PERMANENTLY DAMAGE THE ENGINE IF DRIVEN WITH EXHAUST LEAK OR ANOTHER SCENARIO IS THAT THE EXHAUST LEAKED COULD CAUSE A FIRE . I WENT ONLINE TO SEE HOW MANY PEOPLE HAVE RECORDED THAT THE STUDS HAVE BROKEN AND ITS HUNDREDS OF PEOPLE WITH DODGE RAMS, DODGE DURANGOS, AND CHRYSLER ASPENS. THEY SAID THAT HAVE SPENT THOUSANDS OF DOLLARS TO FIX THE STUDS. WERE GONNA SPEND 450 FOR 2 BROKEN STUDS. HOPEFULLY WE HAVE NO DAMAGE IN THE VALVES. PLEASE MAKE CHRYSLER DO A RECALL ON THERE ENGINE SO THEY CAN FIX THE STUD PROBLEMS BEFORE SOMEONE GETS HURT. THANK U *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10545684September 27, 2013
AIR BAGS
TL* THE CONTACT OWNS A 2008 CHRYSLER ASPEN. THE CONTACT STATED THAT WHILE DRIVING 50 MPH, THE VEHICLE HYDRO-PLANNED AND CRASHED INTO A WALL. NONE OF THE AIR BAGS DEPLOYED. THE CONTACT SUFFERED A NECK INJURY BUT DID NOT RECEIVE MEDICAL TREATMENT. A POLICE REPORT WAS NOT FILED. THE VEHICLE WAS DESTROYED. THE CONTACT DID NOT CALL THE MANUFACTURER. THE FAILURE MILEAGE WAS 117,000.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10523188July 4, 2013
STEERING
EVERYTIME DRIVING ON FREEWAY AND GOING 50MPH OR MORE, THERE IS NO CONTROL IN STEERING COLUMN AND A FEELING OF FEAR WHILE HAVING NO CONTROL ON ROAD. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10520717June 19, 2013
ELECTRICAL SYSTEM, FUEL SYSTEM, GASOLINE, VEHICLE SPEED CONTROL
ON THIS DATE AND AT LEAST A FEW OTHERS OUR ASPEN UNINTENTIONALLY ACCELERATED. IT USUALLY ACCELERATES FROM A DEAD STOP AFTER THE SUV IS SHIFTED INTO DRIVE WITH FOOT ON THE BRAKE PEDAL. IT WILL ALSO OCCASIONALLY ACCELERATE WHEN SLOWING DOWN BEFORE COMING TO A STOP. CHRYSLER DEALERSHIPS HAVE NO SOLUTIONS SINCE SERVICE MANAGERS HAVE HAD NO PREVIOUS EXPERIENCES WITH THIS PROBLEM. SO THEY SAY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10515487June 6, 2013
POWER TRAIN, ENGINE
MY 2007 CHRYSLER ASPEN WAS IN "PARK" AT A GASOLINE STATION. THE CAR SHIFTED INTO REVERSE WHILE I WAS FILLING THE TANK. I TRIED TO JUMP IN THE CAR AS IT WAS ROLLING AND WAS DRUG ALONG THE CEMENT.THE CAR WAS EVENTUALLY STOPPED WHEN THE DOOR HIT A CEMENT POLE. THIS RESULTED IN APPROXIMATELY $2200 IN DAMAGES TO THE DOOR OF THE VEHICLE AND QUITE A FEW CUTS, SCRAPES AND BRUISES ON MY BODY. THE CAR HAD SHIFTED OUT OF GEAR SEVERAL TIMES BEFORE (USUALLY WHILE I WAS IN REVERSE) AND HAD BEEN REPORTED TO CHRYSLER, BUT BECAUSE THEY COULDN'T GET THE CAR TO DO IT WHILE IT WAS IN THE SHOP, THEY REFUSED TO FIX IT. THE KEY ALSO WOULD STICK WHEN STARTING THE CAR LEAVING IT TO REV WHILE I TRIED TO GET THE KEY OUT. I WAS TOLD BY THE REPAIRMAN THAT CHRYSLER WAS AWARE OF THESE ISSUES, BUT UNTIL THEY FOUND A FIX THERE WAS NOTHING THEY COULD DO. I HAVE READ WHERE OTHER CHRYSLER MODELS WERE RECALLED FOR THESE SAME ISSUES, BUT THE ASPEN HAS NEVER BEEN INCLUDED IN THE RECALL. I HAVE SINCE TRADED IN THE VEHICLE FOR ANOTHER BRAND BECAUSE OF THESE ISSUES. *TR
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10512615May 18, 2013
FUEL/PROPULSION SYSTEM, FUEL SYSTEM, GASOLINE
EVERY TIME I FUEL UP GAS OVERFLOWS SPILLING ONTO MY VEHICLE AND GROUND. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10511755May 13, 2013
ELECTRICAL SYSTEM, STRUCTURE:BODY:HATCHBACK/LIFTGATE
MY LIFT GATE ON MY 2008 CHRYSLER ASPEN STRUCK ME IN MY HEAD AS I WAS STANDING UNDER MY GATE TO PUT SOMETHING IN MY TRUNK OF MY VEHICLE WHICH GAVE ME A SERIOUS CONCUSSION. I FEEL AS THOUGH THIS IS VERY DANGEROUS BECAUSE OF THE SPEED OF WHICH THE GATE HIT ME IN THE HEAD. CHRYSLER DID NOT PAY FOR THIS DEFECT IN WHICH THEY TOLD ME IT WOULD BE REPAIRED AFTER THEY SENT A ADJUSTER FROM DETROIT MI. TO INSPECT MY VEHICLE THAT WAS FOUND DEFECTIVE. THANKYOU *TR
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#10508208April 14, 2013
ENGINE
MY FAMILY AND I WERE DRIVING ON THE HIGHWAY WHEN MY 2008 CHRYSLER ASPEN BEGAN TO SMOKE FROM THE ENGINE. I HAD THE TRUCK TOWED IN TO THE SHOP AND WAS TOLD THAT THE ENGINE HAD SEIZED UP. I ONLY HAD 55000 MILES ON THE TRUCK WITH REGULAR MAINTENANCE. I HAD THE TRUCK FULLY SERVICED 2 DAYS BEFORE AS WE WERE OUT OF TOWN. I HAVE BEEN DOING A LOT OF RESEARCH ON THE INTERNET AND THIS SEEMS TO BE A PROBLEM WITH ALL TYPES OF DODGE AND CHRYSLER ENGINES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10505720April 9, 2013
FUEL/PROPULSION SYSTEM
I AM NOT EXACTLY SURE OF THE DATE BUT OUR VEHICLE FIRST SPEWED GAS FROM THE GAS TANK WHEN FILLING THE FUEL TANK SOMETIME IN EARLY 2012. THIS ONLY HAPPENED ONE OR TWO TIMES BEFORE WE RECEIVED A RECALL NOTICE FOR A CHECK VALVE IN THE FUEL FILL LINE. WE TOOK THE VEHICLE IN FOR THE REPAIR AS SOON AS THE PART WAS AVAILABLE LATE IN 2012. A FEW MONTHS AFTERWARDS, THE VEHICLE BEGAN TO OVERFLOW EVERY TIME THAT IT WAS FILLED TO ANYWHERE NEAR CAPACITY. THE DEALER NOW TELLS ME THAT A NEW FUEL TANK IS REQUIRED TO CORRECT THE PROBLEM AND CHRYSLER IS UNWILLING TO REPAIR THE PROBLEM UNDER THE LIFETIME WARRANTY THAT WAS ISSUED WITH THE RECALL. THIS IS A SERIOUS FIRE HAZARD SINCE SIGNIFICANT AMOUNTS OF FUEL OVERFLOW ONTO THE VEHICLE, THE PERSON FILLING THE VEHICLE, AND THE GROUND EVERY TIME THE VEHICLE IS FILLED WITH FUEL. IN ADDITION TO THE SAFETY HAZARD, THIS ALSO PRESENTS AN ENVIRONMENTAL HAZARD DUE TO THE FUEL LEAKAGE ONTO THE GROUND. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10507224April 5, 2013
TIRES:PRESSURE MONITORING AND REGULATING SYSTEMS
MY COMPLIANT IS SPECIFIC TO THE TPMS TIRE PRESSURE MONITORING SYSTEM INSTALLED BY CHRYSLER. WHEN TRYING TO FILL MY TIRES THE THREADS ON THE TPMS SENSOR SEPARATED FROM THE STEM LEAVING ME UNABLE TO ADD AIR TO THE TIRE. THE REPAIR REQUIRED THE REPLACEMENT OF THE SENSOR. IN SPEAKING WITH THE TIRE REPAIR SHOP THEY INDICATED THE CHRYSLER SENSORS USE A WHITE METAL THREAD SECTION WHICH COMMONLY FAILS IN COLD CLIMATES. THE SEPARATION OF THE THREADS LED TO ADDITIONAL PRESSURE LOSS AND COULD POTENTIALLY FAIL UNDER NORMAL DRIVING CONDITIONS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10504202March 22, 2013
ENGINE, FUEL/PROPULSION SYSTEM
GAS WILL SPEW FROM THE TANK WHEN FILLING THE TANK. THE PUMP SHUTS OFF CORRECTLY BUT GAS COMES RUSHING OUT, EVEN IF NOT COMPLETELY FILLED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10503542March 19, 2013
FUEL/PROPULSION SYSTEM
EVERY TIME I FILL THIS FUEL TANK, IT SPILLS BACK OUT WHEN THE AUTO CUTOFF ENGAGES. IT EVEN SPILLED BACK WHILE DOING IT BY HAND! CAN ANYONE SAY STATIC IGNITION? I AM ALSO REPLACING A FUEL PUMP FOR THE SECOND TIME!. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10503541March 19, 2013
STEERING
POWER STEERING HOSE BLEW OUT! IT IS ROUTED TO CLOSE TO A PULLY. I REPLACED IT WITH A MARINE GRADE HOSE FROM HOME DEPOT JUST TO GET HOME SAFELY. I THEN BROUGHT IT INTO THE DEALER AND WAS TOLD, "THERE ARE THOUSANDS OF THESE CARS ON THE ROAD WITH NO PROBLEM LIKE THIS. BAD LUCK FOR YOU I GUESS" . *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10503162March 15, 2013
FUEL/PROPULSION SYSTEM
WHEN I PUT FUEL INTO THE GAS TANK A LARGE AMOUNT OF GASOLINE GUSHES BACK OUT OF THE TANK AFTER I AM FINISHED FUELING. THIS CAUSES GASOLINE TO SPLASH BACK ALL OVER THE PERSON FILLING THE VEHICLE, THE GROUND AND OVER THE SIDE OF THE VEHICLE. THIS HAPPENS AT DIFFERENT GAS STATIONS, AND DOES NOT MATTER HOW SLOW OR HOW FAST I FILL THE TANK. IT HAPPENS AFTER THE PUMP HAS STOPPED FILLING AND IS TURNED OFF AND REMOVING THE NOZZLE. IT DOES NOT MATTER IF THE PUMP AUTOMATICALLY TURN OFF, OR IF YOU SHUT OF THE FUEL PUMP. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10502397March 11, 2013
FUEL/PROPULSION SYSTEM
WHEN GAS TANK IS FILLED, GAS SPITS OUT TOWARDS THE END OF THE FILL. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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