Chrysler Aspen Complaints

444 consumer complaints on file.

#10761976September 7, 2015
ELECTRICAL SYSTEM, ENGINE
THE ENGINE LIGHT REMAINS ON CONSTANTLY DESPITE BEING REPAIRED AT LEAST THREE TIMES. WE HAVE BEEN ADVISED THAT IT HAS BEEN REPAIRED, HOWEVER, THE LIGHT REMAINS ON. TWO SEPARATE REPAIR SHOPS HAVE WORKED ON THE ISSUE AND HAVE BEEN UNABLE TO GET THE LIGHT TO TURN OFF. WE HAVE SPENT SUBSTANTIAL FUNDS TRYING TO REPAIR THIS ISSUE AND NO ONE IS ABLE TO GET LIGHT TO TURN OFF.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10761367September 3, 2015
STEERING
TL* THE CONTACT OWNS A 2007 CHRYSLER ASPEN. WHILE DRIVING 60 MPH, WHEN THE VEHICLE ENCOUNTERED A BUMP IN THE ROAD, THE STEERING WHEEL WOULD JERK AND CAUSE THE CONTACT TO LOSE CONTROL OF THE STEERING. THE FAILURE RECURRED TWICE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 1,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10760145August 29, 2015
ELECTRICAL SYSTEM
TURN SIGNAL STOPS AND EVEN BLINKS IN THE OPPOSITE DIRECTION.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10750297August 21, 2015
FUEL/PROPULSION SYSTEM, ENGINE
TL* THE CONTACT OWNS A 2008 CHRYSLER ASPEN. WHILE DRIVING AT VARIOUS SPEEDS, THE CONTACT NOTICED STRONG FUEL FUMES EMITTING FROM THE VEHICLE. IN ADDITION, THE CONTACT STATED THAT THE ENGINE WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO A DEALER WHO DIAGNOSED THAT THE FUEL TANK NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT STATED THAT THE CHECK ENGINE WARNING LIGHT HAD PREVIOUSLY ILLUMINATED. THE VEHICLE WAS TAKEN TO A DEALER WHO DIAGNOSED THAT THE DETECTOR, VALVE LIN AND THE SEAL VAPOR NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 117,000.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10749349August 18, 2015
POWER TRAIN
TL* THE CONTACT OWNS A 2008 CHRYSLER ASPEN. WHILE DRIVING APPROXIMATELY 30 MPH, THE VEHICLE STALLED AND THE TRACTION CONTROL WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE DRIVE TRAIN NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 75,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10749463August 18, 2015
STEERING
WE LOST CONTROL OF THE VEHICLE UPON HITTING A MEDIUM SIZED BUMP WHILE TRAVELING APPROXIMATELY 38MPH IN A STRAIGHT LINE. THIS HAS HAPPENED MULTIPLE TIMES WHEN HITTING SMALL TO MEDIUM SIZED BUMPS SINCE WE PURCHASED THE VEHICLE LATE IN 2014. THERE ARE NO BROKEN OR WORN OUT PARTS IN THE STEERING OR SUSPENSION AND THE TIRES ONLY HAVE 3,000 MILES ON THEM. IN FACT, THE PROBLEM BECAME WORSE WHEN WE REPLACED THE PREVIOUS TIRES. THIS LEADS ME TO BELIEVE THERE IS AN ISSUE THE IN ENGINEERING OF THE STEERING SYSTEM ON THIS VEHICLE. IT IS LITERALLY IMPOSSIBLE TO HIT A BUMP WITHOUT THE STEERING PULLING TO THE SIDE, WHICH RE-DIRECTS THE VEHICLE REGARDLESS OF HOW HARD THE DRIVER GRIPS THE STEERING WHEEL. THIS IS A VERY DANGEROUS VEHICLE AND WE NEED A SOLUTION AS SOON AS POSSIBLE BEFORE THIS CAUSES A MAJOR ACCIDENT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10748374August 13, 2015
AIR BAGS
TL* THE CONTACT OWNS A 2007 CHRYSLER ASPEN 4X2. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V313000 (AIR BAGS); HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10748268August 12, 2015
AIR BAGS
TL* THE CONTACT OWNS A 2007 CHRYSLER ASPEN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V313000 (AIR BAGS) HOWEVER, THE PART NEEDED TO PERFORM THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10747378August 12, 2015
ENGINE, FUEL SYSTEM, GASOLINE
2008 CHRYSLER ASPEN. CONSUMER WRITES IN REGARDS TO VEHICLE FUEL SYSTEM PROBLEMS. *SMD THE CONSUMER STATED ON FEBRUARY 10, 2011 THE VEHICLE CAUGHT ON FIRE AND EXPLODED WITHOUT WARNING. AT THE TIME OF THE FIRE, HER DAUGHTER WAS WAITING IN THE TRUCK AND NOTICED SMOKE COMING FROM THE FRONT OF THE VEHICLE, BUT ASSUMED IT WAS COMING FROM THE EXHAUST. THEN SHE STARTED TO SMELL SOMETHING, SO SHE EXITED THE VEHICLE AND SAW FLAMES COMING FROM UNDER THE VEHICLE. THE CONSUMER STATED THERE WAS NO INDICATION THAT SOMETHING WAS WRONG. ACCORDING TO THE POLICE AND FIRE REPORT, THE FIRE WAS ATTRIBUTED TO FLAMMABLE LIQUID, GAS FROM THE ENGINE OR BURNED. THE CONSUMER DID SOME RESEARCH AND CAME ACROSS SEVERAL COMPLAINTS RELATING TO THE FUEL SYSTEM. *JB
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10746895August 7, 2015
AIR BAGS
I WAS SENT THE RECALL NOTICE FOR THE DRIVER AIRBAG AND WHEN I CONTACTED THE CHRYSLER DEALER THEY WILL NOT DO ANY THING TO FIX THE PROBLEM OR TO MAKE SURE THAT THE PEOPLE EFFECTED BY THE RECALL ARE SAFE AND WILL NOT GIVE A ESTIMATED DAY OR TIME THEY COULD FIX THE PROBLEM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10746821August 6, 2015
AIR BAGS
RECEIVED RECALL NOTICE R25/NHTSA 15V-313: AIR INFLATOR HOUSING IN VEHICLE MAY RUPTURE; REPAIR PARTS ARE UNAVAILABLE AT THIS TIME, FCA WILL NOTIFY WHEN AVAILABLE
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10746570August 5, 2015
ELECTRONIC STABILITY CONTROL (ESC), UNKNOWN OR OTHER
TRACTION CONTROL/ ESB SENSING FAULTY AND DOES NOT TURN OFF. SERVICED BY DEALER 4 TIMES AND INCOMPLETE RESOLUTION OF PROBLEM WITH MODULE REPLACEMENT. LIGHTS ON DASH ALWAYS PRESENT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10746001August 4, 2015
ELECTRICAL SYSTEM, SUSPENSION
DASH IS STILL ILLUMINATED, RADIO TURNS ON BY ITSELF AND CAN'T LOCK DOORS WITH THE CAR TURN TO OFF POSITION AND KEY OUT OF IGNITION. CAR DOOR CONTINUES DINGING NOISE AS IF KEY IS IN POSITION. DRAINS THE BATTERY. WHEN YOU GIVE THE BATTERY A CHARGE THE CAR WILL CUT OFF WHILE DRIVING BECAUSE BATTERY IS TOO WEAK. WE REPLACED THE BATTERY 3 TIMES IN ONE YEAR. CHRYSLER DEALER CANNOT FIND THE ISSUE. THEY STATE THE ASPEN IS KNOWN TO HAVE DRAIN BATTERIES QUICKLY. YOU CAN DRIVE OVER A SMALL BUMP OR POT HOLE AND CAR WILL JUMP ACROSS THE ROAD. PLACED BRAND NEW TIRES AND CAR IS ALIGNED PERFECTLY BUT STILL MAKES THE CAR JUMP. AT HIGHWAY SPEEDS THE CAR WILL MOVE TO ANOTHER PERSON'S DRIVING LANE ON DUAL HIGHWAY WHEN HITTING A BUMP. THIS IS NOT SAFE FOR ANYONE AND SCARES MY FAMILY. ONE DAY, IF WE HIT A BUMP, I MIGHT SIDE SWIPE/CRASH INTO A PASSING CAR OR ROLLOVER OFF THE ROAD.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10745425July 31, 2015
AIR BAGS
AIRBAG LIGHT CONTINUALLY APPEARED AND BEEPED. TOOK THE ASPEN TO THE DEALER, OLIVER JOSEPH TWICE. THE FIRST TIME WAS 1/22/15. THE SERVICE CENTER TOLD MYSELF AND MY WIFE THEY COULD NOT UNDERSTAND WHAT THE PROBLEM WAS, AND COULD NOT REPAIR. I THEN CALLED CHRYSLER CORP CUSTOMER SERVICE ON 2/03/15, AND THEY TOOK NOTE OF THE SITUATION. I NEVER HEARD BACK FROM CHRYSLER AND CALLED BACK ON 3/26/15 AND THEY NOTIFIED ME OF THE AIRBAG RECALL, AND SINCE MY AIRBAG LIGHT IS CONTINUALLY ON AND BEEPING, THEY WILL MAKE SURE I HAVE PRIORITY WHEN PARTS ARE AVAILABLE. I AM WRITING THIS COMPLAINT ON 7/31/15 AND HAVE NOT HEARD BACK FROM ANYONE. I AM VERY CONCERNED FOR MY WIFE'S SAFETY WITH THE RECALL AND THE FACT THIS LIGHT IS EMITTED FROM UNKNOWN ORIGIN. CHRYSLER HAS RECORD OF ALL MY CALLS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10745027July 30, 2015
ENGINE
TL* THE CONTACT OWNS A 2007 CHRYSLER ASPEN 4X2. AFTER PURCHASING THE VEHICLE AND EXITING THE LOT, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS TAKEN BACK TO THE DEALER WHERE A RELAY SWITCH WAS REPLACED. THE FAILURE RECURRED AFTER THE REPAIR. WHEN THE ENGINE STALLED, THE ENGINE COULD BE RESTARTED AFTER THE INITIAL ATTEMPT. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 110,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10744076July 28, 2015
SERVICE BRAKES, POWER TRAIN
FIRST I MUST START OUT BY SAYING THIS VEHICLE HAS BEEN A NIGHTMARE SINCE BUYING FROM A DEALERSHIP WHO HAS REFUSED TO CORRECT ANY OF THE PROBLEMS IN ANY FASHION MAINLY BECAUSE THEY'RE NOT A CHRYSLER DEALERSHIP. THE DAY AFTER WE BOUGHT THE VEHICLE THE VEHICLE STALLED ON US DUE TO A DEAD BATTERY. NOT A BIG DEAL, BUT IT WAS ONLY THE BEGINNING TO A WIDE RANGE OF PROBLEMS. WHILE TAKING THE TRUCK FOR A REQUIRED STATE INSPECTION, THE TRUCK SOMEHOW MANAGED TO ROLL FORWARD FROM A PARKED POSITION WHEN REVERSE HAD BEEN SELECTED. IT WAS PARKED ON AN INCLINE NO MORE THAN A 10 DEGREE ANGLE AND ENDED UP ROLLING/CRASHING INTO THE CURB. I IMMEDIATELY CONTACTED THE DEALERSHIP TO VOICE MY CONCERN/ANGER AND THEY AGREED TO LOOK INTO THE PROBLEM BUT TO NO AVAIL. NOT LONG AFTERWARDS WE HAD SOME HEAVY RAIN I BELIEVE THE FOLLOWING WEEK AND WE REALIZED THE ROOF WAS LEAKING ALONG THE PASSENGER SIDE PILLAR RIGHT INTO THE VENTS. THIS I BELIEVED LED TO SOME ELECTRICAL ISSUES WITH THE RADIO AS MY WIFE SAID IF OFTEN "FLICKERED" AND "CUT IN AND OUT". THIS WAS ALSO BROUGHT TO THE DEALERSHIPS ATTENTION AND AGAIN NOTHING WAS DONE; HOWEVER THEY DID CLEAN THE DRAINS WHICH THEY SAID CAUSED THE LEAKING. I HAD ALSO VOICED MY CONCERNS TO CHRYSLER AND WAS BASICALLY TOLD UNTIL THEY HAVE ENOUGH DOCUMENTED ISSUES, NOTHING CAN BE DONE. NOW, MY WIFE AND I HADN'T FILLED THIS TRUCK UP TO THIS POINT AS YET, BUT THE FIRST TIME WE DID THE GAS OVERFLOWED AND GUSHED OUT OF THE VEHICLE SPILLING EVERYWHERE. I INITIALLY THOUGHT THE PUMP NOZZLE WAS FAULTY BUT AFTER THE SECOND TIME AT A DIFFERENT GAS STATION I WAS CONVINCED THE PROBLEMATIC VEHICLE WAS TO BLAME. I WENT ONLINE AND DID MY OWN RESEARCH AND HERE'S WHAT I FOUND: HTTP://WWW.SAFETYRESEARCH.NET/BLOG/ARTICLES/FUEL-SPIT-BACK-CONTINUES-PLAGUE-CHRYSLER-VEHICLES-OWNERS-HOOK. MY WIFE AND KIDS TRAVEL IN THIS VEHICLE AND ALL I WANT IS PEACE OF MIND TO KNOW THEY'RE SAFE IN IT. UPDATED 9/15/15 *LN UPDATED 12/11/2017*CN
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10744083July 28, 2015
FUEL/PROPULSION SYSTEM
AT TIME OF FILL UP, WHEN THE PUMP STOPS FULL SPEWS OUT OF THE FUEL FILLER NECK. IT HAS BEEN THIS WAY SINCE WE PURCHASED THE CAR AND WHEN I BROUGHT THIS TO THE SALES MANAGERS ATTENTION HE PLAYED IT OFF AS NO BIG DEAL. HE DID OFFER AN EXTENDED WARRANTY TO PURCHASE TO HAVE THE CAR "FIXED" SO IT WOULDN'T SPEW FUEL ON THE GROUND OR PERSON PUMPING GAS. I FIND IT HARD TO BELIEVE THIS HAS NOT BEEN ADDRESSED IN A RECALL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10744381July 28, 2015
ELECTRICAL SYSTEM, ENGINE
THE LIFT GATE IN THE BACK THAT IS COMMONLY KNOWN AS THE TRUNK; THE POWER IMMEDIATELY SHUT THE DOOR ON MY HEAD AND THE IMPACT DID NOT CAUSE THE TRUCK TO GO BACK UP, I HAD TO GET FROM UNDER THE LIFE GATE I BUMPED MY HEAD IN SEVERAL PLACES AND WAS NAUSEATED ALL DAY ON SUNDAY WITH A HEADACHE I DID NOT GO TO THE DOCTOR, I HAVE MOVED 1000 MILES AWAY FROM HOME AND FELT I COULD NOT DRIVE MYSELF TO THE HOSPITAL . IF IT WERE MY GRAND CHILD IT WOULD BE FATAL BUT I HAVE MOVED TO GEORGIA. THERE ARE SEVERAL ISSUES WITH THE TRUCK INCLUDING THE ENGINE LIGHT NEVER GOES OFF AND I HAVE HAD MULTIPLE REPAIRS ON THE TRUCK. I AM AN EDUCATED PERSON, THE TREASURER FOR FULTON COUNTY SCHOOLS, I AM WORRIED THAT THIS TRUCK IS EXPERIENCING PROBLEMS. I WOULD LIKE TO BE PAID FOR THIS TRUCK HITTING ME IN MY HEAD, $ 8000 IMMEDIATELY AND THE REPAIRS FREELY FIXED....UPDATED 09/22/15 *BF THE CONSUMER STATED THE VEHICLE HAD AN EMISSION LEAK. UPDATED 01/15/16. *JB
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#10744487July 28, 2015
FUEL/PROPULSION SYSTEM
FOR THE LAST 1-2 YEARS, EVERY TIME I FILL UP MY GAS TANK MY 2009 CHRYSLER ASPEN WILL STALL REPEATEDLY. WHEN THE VEHICLE STALLS, ALL STEERING AND CONTROL OF THE VEHICLE IS LOST. THE CAR WILL RESTART AFTER ABOUT 30-45 SECONDS. ONCE THE VEHICLE HAS BEEN DRIVEN APPROXIMATELY THREE TIMES AFTER FUELING UP, THE PROBLEM STOPS UNTIL THE NEXT TIME I FILL UP THE TANK. THE ISSUE OCCURS WITHOUT FAIL EVER TIME I FILL UP MY TANK. I HAVE HAD IT IN THE SHOP A NUMBER OF TIMES AND THE PROBLEM HAS NOT BEEN ABLE TO BE DETERMINED OR REPAIRED. THERE HAVE BEEN NO CODES WHEN A DIAGNOSTIC IS RAN (ONE TIME THERE WAS A SMALL EVAP. LEAK BUT ONCE THE IGNITION COIL WAS REPLACED, THE CODE WAS GONE). I HAVE HAD THE IGNITION COIL REPLACED, SPARK PLUGS REPLACED, EVAPORATION CONTROL CANISTER REPLACED, ETC. OFTEN, THERE IS A STRONG GAS SMELL AFTER FILLING UP, BUT THERE IS NO LEAK FROM THE GAS TANK THAT HAS BEEN ABLE TO BE DETECTED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10743854July 27, 2015
FUEL SYSTEM, GASOLINE
WHEN FILLING WITH GAS, IT DOESN'T STOP WHEN IT GETS FULL, AND GETS GAS ALL OVER ME AND THE VEHICLE. I HAVE HEARD MANY OTHER PEOPLE WHO OWN THIS VEHICLE HAVE THE SAME PROBLEM, BUT FIAT WON'T DO ANYTHING ABOUT WHEN PEOPLE COMPLAIN....UPDATED 09/28/15 *BF UPDATED 10/13/15. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

← Back to Chrysler Aspen