Chrysler 300C Complaints

1,258 consumer complaints on file.

#10568577March 11, 2014
FUEL SYSTEM, GASOLINE
AFTER REFUELING, I WAS DRIVING NORTH IN I-35 AT 65 MPH AND THE ENGINE COMPLETELY DIED IN THE MIDDLE OF HEAVY TRAFFIC. FORTUNATELY, I KNOW A BIT ABOUT CARS AND GOT IT TO RESTART BEFORE I DROPPED BELOW 50 MPH. HOWEVER, THERE WERE HEAVY TRUCKS IN THE DENSE TRAFFIC AND HAD ONE BEEN DIRECTLY BEHIND ME I DO NOT THINK I WOULD BE HERE TO WRITE THIS COMPLAINT TODAY. I HAVE DELAYED THIS COMPLAINT AS I DID NOT KNOW THE NATURE OF MY PROBLEM UNTIL YESTERDAY. AFTER THE THIRD FILL UP AND THE SAME PROBLEM HAPPENED, I FIGURED IT OUT AND WENT TO THE DEALER FOR A FIX. THEY TOLD ME THE PROBLEM AND SAID THERE WAS NO RECALL AND THAT THE CURE WAS TO REPLACE THE GAS TANK. I HAVE AN APPOINTMENT FOR NEXT TUESDAY TO GET THIS WORK DONE AS I FEEL THE VEHICLE IS UNSAFE TO DRIVE IN TRAFFIC. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10568591March 11, 2014
FUEL SYSTEM, GASOLINE
IMMEDIATELY AFTER REFUELING, MY CAR STALLED THREE TIMES ON MY DRIVE HOME, EACH TIME WHEN I WAS TRAVELING ABOUT 5 MPH APPROACHING A STOP SIGN. SINCE THEN, I HAVE DRIVEN ABOUT 200 MILES AND HAVE HAD NO STALLING PROBLEM. I TOOK MY CAR TO A LOCAL CHRYSLER DEALER AND THEY COULD FIND NO COMPUTER CODE ERROR, AND TOLD ME THAT I NEEDED A NEW FUEL TANK, CHRYSLER RECEIVED MORE THAN 1200 COMPLAINTS ABOUT THE 19-GALLON FUEL TANK ON 2006 CHRYSLER 300C, A PROBLEM WHERE THE FUEL SHUT-OFF VALVE STICKS, CAUSING THE VEHICLE TO STALL AFTER REFUELING. IN RESPONSE TO THESE COMPLAINTS, CHRYSLER AGREED TO EXTEND THE WARRANTY PERIOD TO LIFETIME COVERAGE. I CALLED CHRYSLER CUSTOMER SERVICE TODAY. THEY REFUSED TO HONOR THE EXTENDED WARRANTY FOR MY 19-GALLON FUEL TANK AS THEY AGREED TO IN THEIR LETTER -PE1016-58863.PDF.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10568089March 10, 2014
FUEL SYSTEM, GASOLINE
ON 2 OCCASIONS, 09/30/13 AND 10/02/13 I FILLED MY VEHICLE UP WITH GAS AND WITHIN A MILE OF THE GAS STATION IT STARTED MISSING REAL BAD AND THEN SHUT OFF, ONCE WHILE MERGING ONTO INTERSTATE 95 AND THE OTHER TIME ON A LESS TRAVELED ROAD. ON BOTH OCCASIONS I WAS FORTUNATE ENOUGH TO PULL TO THE SHOULDER AND RESTART THE VEHICLE. I TOOK THE VEHICLE TO WHITTEN BROS CHRYSLER (RICHMOND, VA) A FEW DAYS LATER AND I WAS TOLD THAT THE GAS CANISTER WAS CONTAMINATED AND NEEDED TO BE REPLACED ALONG WITH A DETECTOR AND SOLENOID, TOTAL COST OF $516 AND WAS TOLD THE GAS TANK NEEDED TO BE REPLACED BECAUSE OF A DEFECTIVE VALVE IN THE TANK. SEEMS THE VALVE WAS STUCK OPEN AND ALLOWING GAS TO OVERFLOW INTO THE CANISTER. SINCE THE VALVE IS PART OF THE TANK AND CANNOT BE REPLACED A COMPLETE TANK IS NEEDED AT A COST OF $1200 TO $1500. THE NEXT WEEK I CALLED THE SERVICE ADVISOR AT WHITTEN BROTHERS, [XXX] , AND TOLD HER TO GO AHEAD AND ORDER THE TANK. SHE SAID IT WOULD TAKE 3-5 DAYS TO BE RECEIVED AND WOULD CALL ME WHEN IT WAS IN. THAT NIGHT I READ AN ARTICLE ABOUT A GAS TANK PROBLEM ON THE 2006 VEHICLES LIKE MINE AND SAW THAT IF YOU DID NOT FILL THE TANK YOU SHOULD NOT HAVE A PROBLEM WITH IT SHUTTING OFF. I FIGURED FOR THE AMOUNT OF MONEY I WAS GOING TO HAVE TO SPEND I WOULD GO THIS ROUTE SO I CALLED AND CANCELLED THE ORDER FOR THE TANK. I WAS TOLD THE TANK ORDER COULD NOT BE CANCELLED BUT THEY WOULD KEEP IT IN INVENTORY. I HAVE ONLY PUT 600 MILES ON THE VEHICLE SINCE ALL THIS HAPPENED AND HAVE ONLY PUT GAS IN IT TWICE BUT DID NOT FILL IT EITHER TIME, ONLY ENOUGH TO GET THE GAUGE TO ABOUT 3/4. I HAVE TO REMEMBER WHEN I LOAN THE VEHICLE TO ONE OF MY SONS TO TELL THEM WHATEVER THEY DO PLEASE DO NOT FILL THE TANK IF THEY PUT GAS IN IT. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10568013March 9, 2014
ENGINE
CAR STALLS OUT AFTER REFUELING,KEEPS DYING 4 TO 5 TIMES AFTER FILLING UP. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10567951March 8, 2014
FUEL SYSTEM, GASOLINE
STALLING 2-3 TIMES AFTER FILLING TANK UP. THEN WILL DRIVE FINE. CALLED CHRYSLER SAID THERE WAS NO EXTENDED WARRANTY TO FIX PROBLEM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10567832March 7, 2014
FUEL SYSTEM, GASOLINE
AFTER FILLING TANK, THE CAR STALLED ON EXIT FROM GAS STATION. THE CAR STALLED A FEW MILES LATER AFTER STOPPING AND THEN TRYING TO GO. FILLING THE TANK WITH GASOLINE HAS BECOME EXTREMELY SLOW SINCE THEN. 20 TO 30 MINUTES TO FILL THE TANK. MOST RECENTLY ON 3/4/2014, THE CAR STALLED AGAIN WHEN STOPPED AT RED LIGHT. THE STALLING AND SLOW FILL HAVE BEEN CONTINUING SINCE NOVEMBER 2013 AND HAPPENING MORE FREQUENTLY RECENTLY. THE NHSTA HAS A CASE NUMBER PE13016 WHICH DESCRIBES EXACTLY MY SITUATION AS A DEFECTIVE FUEL TANK VALVE. IN THAT CASE, CHRYSLER HAS AGREED TO EXTENDED WARRANTY ON GAS TANKS FOR 2006 CHRYSLER C CARS IN THE CASE FILE WRITE UP, BUT BOTH THE DEALER AND CUSTOMER SERVICE DO NOT ACKNOWLEDGE THE EXISTENCE OF THE CASE FINDINGS OR THE PROBLEM ITSELF. I AM HOPING THE NHTSA WILL STAND BEHIND THEIR FINDINGS AND SUPPORT THE COMPLETION OF MANUFACTURERS SOLUTION. RIGHT NOW CHRYSLER DOES NOT APPEAR TO BE HONORING ITS SOLUTION. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10567111March 5, 2014
ENGINE
AFTER REFUELING THE CAR, I WAS ENTERING THE MAIN ROAD FROM A SIDE STREET, WHEN THE CAR STARTED TO BUCK AND BOUNCE. IT EVENTUALLY SHUT OFF. I STARTED THE CAR AGAIN AND WHILE PULLING TO THE SIDE OF THE ROAD, THE BUCKING AND BOUNCING STARTED AGAIN. I SHUT THE ENGINE OFF MYSELF. I WAITED APPROX. 3-5 MINUTES AND RESTARTED THE VEHICLE AND DROVE IT TO THE CHRYSLER DEALERSHIP. THIS STALLING/BUCKING HAS HAPPENED THREE TIMES AND EACH TIME THE VEHICLE HAS BEEN RETURNED TO THE DEALERSHIP. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10567465March 5, 2014
ENGINE
TL* THE CONTACT OWNS A 2006 CHRYSLER 300C. THE CONTACT STATED THE VEHICLE STALLED WHILE DRIVING 65 MPH. THE CHECK ENGINE LIGHT ILLUMINATED AS A BEEPING SOUND WAS HEARD WHILE THE FAILURE OCCURRED. THE DEALER REPLACED THE MAIN COMPUTER FRAME HOWEVER THE FAILURE WAS NOT CORRECTED. THE VEHICLE CONTINUED TO STALL. THE DEALER PERFORMED A SECOND DIAGNOSTIC AND ADVISED THE CONTACT THAT THE MOTOR COILS NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 110,000 AND THE CURRENT MILEAGE WAS 135,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10567317March 4, 2014
FUEL SYSTEM, GASOLINE
AFTER FILLING UP THE GAS TANK, AND WHEN LEAVING THE GAS STATION, AS I'M SLOWING DOWN TO PULL OUT INTO TRAFFIC THE ENGINE STALLS. THIS ONLY HAPPENS AFTER A FILL UP OF HALF A TANK OR MORE. DOES NOT HAPPEN WHEN I TOP OFF TANK WHEN I'M DOWN TO 3/4 TANK. I GET THE CAR RESTARTED AND PULL OUT BUT IT FEELS LIKE THE ENGINE IS MISSING. WHEN I START SLOWING DOWN FOR A STOP, THE CAR WILL STALL AGAIN. THIS HAPPENS ANYWHERE FROM 2 TO 4 TIMES. THE CHECK ENGINE LIGHT DOES NOT COME ON AND THERE ARE NO CODES STORED. THE CAR HAS 155000 MILES ON IT, AND THIS STARTED HAPPING ABOUT A YEAR AGO. IT ONLY DID IT ONE TIME THEN MAYBE A MONTH LATER IT DID IT AGAIN. IT WASN'T DOING ALL THE TIME THEN BUT NOW IT'S GETTING TO THE POINT THAT IT DOES IT AT EVERY FILL UP. AT FIRST I THOUGHT MAYBE I GOT SOME BAD GAS, BUT I'VE READ WHERE OTHER 300C OWNERS ARE HAVING THE SAME PROBLEM. CHRYSLER KNOWS ABOUT THIS AND CHRYSLER SHOULD BE FIXING THIS PROBLEM FREE OF CHARGE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10566959March 4, 2014
FUEL SYSTEM, GASOLINE
TL* THE CONTACT OWNS A 2006 CHRYSLER 300C. THE CONTACT STATED THAT WHEN THE FUEL TANK WAS FULL, THE ENGINE WOULD STALL SPORADICALLY AND RECURRING. THE VEHICLE WOULD ALWAYS RESTART AND RESUME NORMALLY. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE DEALER ADVISED THE CONTACT THAT FUEL WAS ENTERING THE SYSTEM PURGE LINE AND CAUSING THE FUEL VALVE TO FAIL. AS A RESULT, THE FUEL TANK NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 41,000. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10566826March 3, 2014
FUEL SYSTEM, GASOLINE, ENGINE
TL* THE CONTACT OWNS A 2006 CHRYSLER 300C. THE CONTACT STATED, WHILE DRIVING APPROXIMATELY 5 MPH, THE VEHICLE STALLED WITHOUT WARNING. ADDITIONALLY, THE VEHICLE WOULD SPORADICALLY STALL AFTER BEING REFUELED. THE CONTACT WAS ABLE TO RESTART THE VEHICLE HOWEVER, THE FAILURE WAS RECURRING. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE . THE FAILURE AND CURRENT MILEAGE WAS 34,000. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10566881March 3, 2014
FUEL SYSTEM, GASOLINE
AFTER FILLING THE CAR WHEN WE BEGIN TO ACCELERATE THE CAR STALLS. WE HAVE REPEATEDLY ASKED THE DEALERSHIPS IF THEY HAVE HAD COMPLAINTS AND THEY SAID "NO". FINALLY, ON 2/14/14 WE SAW ON THE NEWS THAT CHRYSLER IS EXTENDING THE FUEL WARRANTY TO LIFETIME DUE TO A DEFECT IN THE FUEL TANK CAUSING STALLING AFTER FILLING. WE AGAIN HAVE CONTACTED CHRYSLER DEALERSHIPS AND CHRYSLER COMPLAINT CENTER AND THEY SAID BECAUSE THERE ISN'T A RECALL THEY CAN'T FIX IT. HOW CAN THIS BE IF THEY AGREED TO A LIFETIME WARRANTY ON THE FUEL SYSTEM. THE DEALERSHIP SAID THEY DON'T HAVE A PART TO REPLACE UNTIL THERE IS A RECALL. THE COMPLAINT CENTER SAID THEY CAN'T HELP US IF THERE ISN'T A RECALL. WE ALSO HAVE AN ARTICLE FROM THE DETROIT NEWS ON 2/18/14 THAT STATES THAT THE NTL HIGHWAY TRAFFIC SAFETY COMMISSION ENDED ITS INVESTIGATION AFTER CHRYSLER AND A SUPPLIER DEVELOPED A SOLUTION TO THE PROBLEM EXTENDING LIFETIME WARRANTY COVERAGE. IS THERE ANYTHING YOUR DEPT. CAN DO TO HELP CONSUMER? WHY SHOULD WE HAVE TO WAIT FOR SOMEONE TO RAM US IN THE BACKEND ENTERING A FREEWAY BECAUSE OUR CAR STALLS? *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10566573March 1, 2014
FUEL SYSTEM, GASOLINE, SERVICE BRAKES, STEERING
RIGHT AFTER GASSING UP, MY CAR STALLED AT A RED LIGHT. RESTART, STALL AGAIN WHILE ROLLING (LOSING POWER STEERING AND POWER BRAKES.) RESTART AND DRIVE WITH HEAVY THROTTLE TO NEXT RED LIGHT, WHERE CAR STALLED AGAIN. RESTART, GO, THEN ANOTHER STALL WHEN CAR BEHIND ME HONKS. DANGEROUS STALLING IN INTERSECTION. PROBLEM REMAINED UNTIL GAS TANK WENT DOWN ABOUT 2 GALLONS FROM FULL. PROBLEM CONTINUES TO DATE, I CANNOT FILL THE GAS TANK. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10566590March 1, 2014
FUEL SYSTEM, GASOLINE
AFTER REFUELING VEHICLE ITS STALLS OUT WILL RESTART SOMETIMES OTHERS IT WON'T. CHRYSLER WILL NOT PAY FOR NEW FUEL TANK COST IS $1200.00. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10566606March 1, 2014
ENGINE
WHILE DRIVING DOWN THE ROAD, THE CAR STALLED WITH NO SIGNS OF ISSUES. THIS HAS HAPPENED MULTIPLE TIMES WITHOUT ANY COMMON REASON. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10566636March 1, 2014
FUEL SYSTEM, GASOLINE
ENGINE STALLS SEVERAL TIMES WHILE DRIVING, SHORTLY AFTER REFUELING. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10566432February 28, 2014
ENGINE, ELECTRICAL SYSTEM
CAR STALLED MULTIPLE TIMES ON ROAD AFTER I FILLED THE TANK; TO DATE DEALERSHIP HAS REPLACED CANISTER AND PURGE VALVE, REPLACE OXYGEN FILTER, AND IS NOW RECOMMENDING REPLACING FUEL TANK. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10566529February 28, 2014
ENGINE, FUEL SYSTEM, GASOLINE
AFTER FILLING UP THE GAS TANK, THE ENGINE WILL STALL SEVERAL TIMES. WHEN IDLING AT A LIGHT OR STOP SIGN AND SOMETIMES WHEN TRAVELING AT LOW RPMS. THIS ENGINE HAS STALLED WHEN ENTERING THE PARKWAY NEARLY BEING REAR ENDED. THIS HAS OCCURRED FOR THE PAST TWO MONTHS SEVERAL TIMES, ONLY WHEN I FILL UP THE GAS TANK. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10568436February 27, 2014
FUEL SYSTEM, GASOLINE
AFTER RE-FUELING VEHICLE, CAR STALLED AT 5 INTERSECTIONS. VEHICLE WOULD NOT ALWAYS GO BACK INTO GEAR AFTER RESTARTING UNTIL SEVERAL ATTEMPTS WERE MADE. AFTER BURNING OFF A FEW GALLONS OF FUEL ON THE HIGHWAY, THE VEHICLE NO LONGER STALLED/MIS-FIRED. TANK WAS NOT "TOPPED-OFF" WHEN FILLED, IT WAS FILLED UNTIL THE PUMP STOPPED AUTOMATICALLY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10566210February 27, 2014
STEERING, SERVICE BRAKES, FUEL SYSTEM, GASOLINE
CAR STALLS ABOUT 1 MILE AFTER FILLING UP WITH GAS. HAS STALLED GOING LOW AND HIGH SPEEDS, LEAVING ME WITH VERY LITTLE CONTROL OF THE VEHICLE .A MECHANIC RECOMMENDED THAT I FILL UP BEFORE ITS UNDER HALF FULL BUT THAT DOESN'T SEEM TO HELP ANY. NOW I FILL UP BEFORE I GO INTO A NEARBY GROCERY STORE AND AFTERWARDS I START THE CAR A FEW TIMES AND IT SEEMS TO PREVENT IT FROM STALLING. LAST WEEK MY HUSBAND DECIDED TO DRIVE IT TO WORK (LONG DRIVE) AND DIDN'T TAKE MY ADVICE DURING FILL UP AND IT STALLED SHORTLY AFTER GETTING ON THE HIGHWAY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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