Chrysler 300 Complaints (2013)

306 consumer complaints on file.

#10882078July 1, 2016
POWER TRAIN
TL* THE CONTACT OWNS A 2013 CHRYSLER 300. AFTER ATTEMPTING TO PLACE THE VEHICLE IN THE PARK POSITION, EXITING THE VEHICLE, AND RELOCATING TO THE TRUNK AREA, THE VEHICLE INDEPENDENTLY MOVED AND ROLLED OVER THE CONTACT. A POLICE REPORT WAS FILED. THE CONTACT SUSTAINED SERIOUS UNKNOWN INJURIES THAT REQUIRED MEDICAL ATTENTION. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V240000 (POWER TRAIN) AFTER THE FAILURE OCCURRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 4,000. UPDATED 10/18/16*LJ*JS
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#10881875June 30, 2016
POWER TRAIN
TL* THE CONTACT OWNS A 2013 CHRYSLER 300. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V240000 (POWER TRAIN); HOWEVER, THE PART FOR THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10876181June 23, 2016
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2013 CHRYSLER 300. WHILE DRIVING 20 MPH, THE VEHICLE STALLED AND THE ABS AND TRACTION CONTROL WARNING LIGHTS ILLUMINATED. THE VEHICLE FAILED TO RESTART. THE VEHICLE WAS TOWED TO A DEALER WHERE IT WAS DIAGNOSED THAT THE BATTERY AND ALTERNATOR NEEDED TO BE REPLACED. THE VEHICLE HAD NOT BEEN REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE CONTACT WAS MADE AWARE OF NHTSA CAMPAIGN NUMBER: 14V634000 (ELECTRICAL SYSTEM), BUT THE VIN WAS NOT INCLUDED. THE FAILURE MILEAGE WAS 60,000. ....UPDATED 08/29/16 *BF UPDATED 6/18/18*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10875191June 20, 2016
POWER TRAIN
TL* THE CONTACT OWNS A 2013 CHRYSLER 300. WITH THE ENGINE TURNED OFF AND THE GEAR LEVER SHIFTED INTO PARK, THE VEHICLE ROLLED AWAY AFTER THE CONTACT EXITED THE VEHICLE. AFTER RE-ENTERING THE VEHICLE, THE CONTACT OBSERVED THAT THE GEAR WARNING INDICATOR ILLUMINATED THAT THE TRANSMISSION WAS IN DRIVE EVEN THOUGH IT WAS IN PARK. THE PARKING BRAKE WAS ENGAGED BEFORE EXITING THE VEHICLE A SECOND TIME. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 16V240000 (POWER TRAIN); HOWEVER, THE PERMANENT REMEDY WAS UNDER DEVELOPMENT. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 50,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10875365June 20, 2016
POWER TRAIN
MY VEHICLE IS A CHRYSLER 300S AND HAS AUTO SHIFT "PADDLES" LOCATED A FEW INCHES FROM THE STEERING WHEEL AND THE AUDIO SYSTEM CONTROLS. ANY SLIGHT TOUCH TO THESE PADDLES WHILE DRIVING CAUSES THE VEHICLE TO IMMEDIATELY DOWNSHIFT INTO FIRST GEAR, REGARDLESS OF HOW FAST YOU ARE TRAVELING. ACCORDING TO THE OWNER'S MANUAL THIS DOWNSHIFTING INTO FIRST GEAR SHOULD BE NO PROBLEM, BUT I STRONGLY DISAGREE. I CAN SEE THE RPMS SOAR AS MY VEHICLE TRIES TO GO 70 MPH IN FIRST GEAR. THIS IS A DANGEROUS ADD-ON THAT FEW DRIVERS WANT OR NEED. I HAVE ASKED WHETHER THESE "PADDLES" CAN BE DISABLED AND HAVE BEEN UNABLE TO FIND A SOLUTION. THESE PADDLES ARE NOT ONLY WORTHLESS TO THE AVERAGE DRIVER, BUT ARE A MAJOR HAZARD ON THE HIGHWAY. LESS THAN 30 MINUTES AFTER I BOUGHT MY NEW VEHICLE IT SHIFTED INTO FIRST GEAR WHILE ON CHICAGO EXPRESSWAYS TRAVELING AT OVER 70 MPH. I HAD NO OPTION BUT TO PULL INTO THE EMERGENCY LANE AND STOP. ONCE I TURNED OFF MY VEHICLE AND RESTARTED IT, THE CAR WAS IN THE CORRECT GEAR, BUT THEN I HAD THE PROBLEM OF MERGING INTO 70 MPH TRAFFIC ON A BUSY INTERSTATE HIGHWAY. SINCE THEN, I HAVE LEARNED TO SHIFT INTO NEUTRAL WHENEVER THE "PADDLES" ENGAGE - A VERY POOR SOLUTION WHEN DRIVING ON EXPRESSWAYS. I VIEW THESE "PADDLES" AS AN POORLY CONCEIVED ENGINEERING IDEA THAT NEEDS TO BE CORRECTED BEFORE THIS INADVERTENT DOWNSHIFTING INTO FIRST GEAR CAUSES ACCIDENTS OR DEATHS. I ALSO WONDER WHAT ALL OF THIS DOWNSHIFTING IS DOING TO QUALITY OF MY TRANSMISSION. - [XXX] , CHICAGO, IL INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10874862June 17, 2016
POWER TRAIN
TL* THE CONTACT OWNS A 2013 CHRYSLER 300. THE CONTACT STATED THAT THE VEHICLE DID NOT REGISTER THE SHIFTER IN THE PARK POSITION AND THE VEHICLE ROLLED AWAY. THE CONTACT WAS ABLE TO REGAIN CONTROL OF THE VEHICLE. THE FAILURE RECURRED WITHOUT WARNING. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V240000 (POWER TRAIN); HOWEVER, THE PARTS TO DO THE REPAIR WERE NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 52,000. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10874355June 15, 2016
POWER TRAIN
TL* THE CONTACT OWNS A 2013 CHRYSLER 300. WHILE THE CONTACT WAS EXITING THE VEHICLE, THE GEAR SHIFTED FROM PARK TO REVERSE WITHOUT WARNING. AS A RESULT, THE CONTACT WAS DRAGGED ON THE GROUND. THE PASSENGER IN THE VEHICLE HAD TO MOVE OVER AND DEPRESS THE BRAKE PEDAL IN ORDER TO STOP THE VEHICLE. THE CONTACT RECEIVED LEG AND FACE INJURIES THAT REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS NOT FILED. THE CONTACT HAD NOT TAKEN THE VEHICLE TO THE DEALER FOR DIAGNOSTIC TESTING. SHORTLY AFTER THE INCIDENT, THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 16V240000 (POWER TRAIN), WHICH WAS DIRECTLY RELATED TO THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND INFORMED THE CONTACT THAT A SECOND NOTICE REGARDING THE REMEDY WOULD BE ISSUED. THE APPROXIMATE FAILURE MILEAGE WAS 85,000. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10873181June 8, 2016
POWER TRAIN, ENGINE
TL* THE CONTACT OWNS A 2013 CHRYSLER 300. THE CONTACT STATED THAT THE VEHICLE JERKED, THE ENGINE FAILED, AND THE ENGINE WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE ENGINE ROUTING SENSOR PRODUCED A FAILURE CODE. THE ENGINE ROUTING SENSOR WAS REPLACED; HOWEVER, THE FAILURE WAS NOT CORRECTED. THE ENGINE LIGHT REMAINED ILLUMINATED. THE CONTACT ALSO STATED THAT THE VEHICLE EXHIBITED GEAR SHIFTING FAILURE. THE MANUFACTURER WAS NOT NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 24,000. ...UPDATED 11/01/16 *BF *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10872356June 3, 2016
POWER TRAIN
TL* THE CONTACT OWNS A 2013 CHRYSLER 300. WHILE THE VEHICLE WAS PARKED, IT ROLLED AWAY AND CRASHED INTO A VAN WITHOUT WARNING. BOTH VEHICLES WERE DENTED, BUT DRIVABLE. NEITHER THE DEALER NOR THE MANUFACTURER WERE MADE AWARE OF THE FAILURE. THERE WERE NO INJURIES AND A POLICE REPORT WAS NOT FILED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V240000 (POWER TRAIN); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE FAILURE MILEAGE WAS 57,000. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10871232May 27, 2016
ENGINE
TL* THE CONTACT OWNS A 2013 CHRYSLER 300. THE CONTACT STATED THAT WHILE DRIVING AT 35 MPH, THE ENGINE STALLED. THE FAILURE RECURRED MULTIPLE TIMES AND ALL THE WARNING LIGHTS ILLUMINATED. THE VEHICLE WAS NOT ABLE TO RESTART BUT THE VEHICLE WAS NOT TOWED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 45,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10871281May 27, 2016
POWER TRAIN
TL* THE CONTACT OWNS A 2013 CHRYSLER 300. WHILE THE VEHICLE WAS IN PARK, IT BEGAN TO ROLL BACKWARDS. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT A PART FROM THE SHIFTER WAS LOOSE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 61,000. UPDATED 06/29/16*LJ
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10871017May 26, 2016
ENGINE, ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2013 CHRYSLER 300. WHILE DRIVING 45 MPH, THE WARNING LIGHTS ILLUMINATED AND KEPT BLINKING. THE VEHICLE COMPLETELY SHUT DOWN IN THE MIDDLE OF THE HIGHWAY. THE VEHICLE WOULD NOT SHIFT INTO NEUTRAL AND WAS TOWED TO THE CONTACT'S RESIDENCE. THE CONTACT NOTIFIED THE MANUFACTURER. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 116,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10870227May 22, 2016
UNKNOWN OR OTHER
ALTERNATOR GOES OUT AND CAUSED CAR TO STALL AT HIGH SPEED WITHOUT NOTICE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10864816May 13, 2016
ENGINE, UNKNOWN OR OTHER
I CAN HEAR A VERY LOUD KNOCKING NOISE IN THE DASH BEHIND MY INSTRUMENT PANEL. IT STARTS EACH TIME THAT I TURN ON THE HEATER, THE AC AND DEFROSTER. THIS LOUD KNOCKING SOUNDS CONTINUES EVEN WHEN MY CAR IS TURNED OFF. ALSO THERE'S FLAKING NOISES IN MY ENGINE/TRANSMISSION- MY CAR IS UNDER 35K MILES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10861310April 25, 2016
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2013 CHRYSLER 300. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V634000 (ELECTRICAL SYSTEM); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10854002April 7, 2016
AIR BAGS, SERVICE BRAKES, ELECTRICAL SYSTEM
TL* THE CONTACT OWNED A 2013 CHRYSLER 300. WHILE DRIVING 53 MPH, THE VEHICLE LOST POWER WITHOUT WARNING AND RESUMED INDEPENDENTLY; HOWEVER, THE BRAKES FAILED TO RESPOND WITHOUT WARNING. AS A RESULT, THE CONTACT CRASHED INTO A CEMENT BARRIER, ROLLED OVER, AND LANDED IN A DITCH. THE AIR BAGS FAILED TO DEPLOY. A POLICE REPORT WAS FILED. THE CONTACT AND THE FRONT AND REAR SEAT PASSENGERS SUSTAINED FACIAL LACERATIONS AND BACK INJURIES THAT REQUIRED MEDICAL ATTENTION. THE VEHICLE WAS DESTROYED AND TOWED TO THE CONTACT'S RESIDENCE. THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V634000 (ELECTRICAL SYSTEM). THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 41,000.
Crash:
Yes
Fire:
No
Injuries:
3
Deaths:
0
#10853651April 5, 2016
UNKNOWN OR OTHER
DRIVING ON FREEWAY BATTERY SAVER MODE CAME ON THEN AFTER ALL THE LIGHTS ON MY DASH STATED FLASHING THEN AFTER MY CAR STALLED I HAVE NO CONTROL IN MY VEHICLE THEN ALMOST CRASH INTO SOMEONES VECHICLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10839419March 2, 2016
ELECTRONIC STABILITY CONTROL (ESC)
WHILE DRIVING MY 2013 CHRYSLER 300S ON THE HIGHWAY THE LIGHTS ON MY DASH STARTING FLASHING. ABOUT ANOTHER MILE MY RADIO SHUT OFF AND WOULD NOT COME BACK ON. I CAME UPON MY EXIT AND STOPPED AT THE STOP LIGHT AND THEN MY STABILITY CONTROL AND ABS LIGHT CAME ON. I DROVE A LITTLE FURTHER AND I HEARD THIS WHINING NOISE AND A MESSAGE POPPED UP. I CHECKED THE MESSAGE AND IT SAID "BATTERY SAVER MODE". I TURNED IN TO MY NEIGHBORHOOD AND RIGHT WHEN I WAS TURNING THE CORNER THE CAR COMPLETELY SHUT DOWN CAUSING ME TO LOSE CONTROL (NO POWER STEERING) AND NO BRAKES. WHEN THE VEHICLE CAME TO A COMPLETE STOP THE DASHBOARD LIT UP AGAIN AND THE WINDSHIELD WIPERS CAME ON I LOOKED AT THE CONTROL AND THEY WERE NOT TURNED ON AND I COULD NOT TURN THEM OFF. EVENTUALLY THE WIPERS STOPPED AND ALL POWER WAS LOST, NO INSIDE LIGHTS, NO RADIO, NO TOUCH SCREEN, NO HEAD LIGHTS...NOTHING! I GOOGLED "BATTERY SAVER MODE" AND READ THAT IT WAS POSSIBLY MY ALTERNATOR. I THEN SAW WHERE THERE WAS A RECALL FOR CHRYSLER ALTERNATORS WITH DESCRIPTIONS OF THE SAME SCENARIO THAT I JUST HAD, SO CALLED THE RECALL CENTER. I WAS TOLD THAT MY CAR DID NOT FALL UNDER THE RECALL BECAUSE I DID NOT HAVE 160 AMP (I HAVE 180). FROM WHAT I'VE BEEN READING THERE ARE ISSUES WITH THE 180 AMPS ALSO, BUT CHRYSLER HAS NOT RECALLED THOSE. I WAS TOLD BY THE RECALL CENTER TO HOLD ON TO MY RECEIPTS FOR THE REPAIRS BECAUSE "IF AND WHEN" THEY DO A RECALL ON THE 180 AMPS I CAN BE REIMBURSED. MEAN WHILE THOSE OF US WITH THE 180 AMPS ARE TAKING A CHANCE ON OUR LIVES! COME ON CHRYSLER YOU ALL KNOW THAT THESE ALTERNATORS ARE BAD....180 AND 160 AMPS!!!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10837332February 20, 2016
ELECTRICAL SYSTEM
ALTERNATOR FAILED UBRUPTLY ON 2/19/16 AT APPROX 3PM I WAS DRIVING HOME WHEN MY 2013 CHRYSLER 300 BEGAN TO MAKE A NOISE FROM THE FRONT ENGINE AREA AND I NOTICED WHAT TO SEEM LIKE A RUBBER BURNING TYPE ODOR. I KEPT DRIVING AND SUDDENLY MY BATTERY WARNING LIGHT CAME ON AND A MESSAGE ON MY CONSOLE INDICATING "BATTERY SAVING MODE". WITHOUT FURTHER WARNING, MY VEHICLE SHUT DOWN IN THE MIDDLE OF THE ROAD AND ALMOST COLLIDED WITH THE VEHICLE IN FRONT. MY DAUGHTER AND I EXITED THE VEHICLE WHEN SMOKE BEGAN TO FILL THE INSIDE OF THE VEHICLE. I OPENED THE HOOD AND NOTICED THE ALTERNATOR WAS MAKING A CRACKLING AND SIZZLING NOISE AND A LARGE AMOUNT OF SMOKE WAS COMING FROM THE ALTERNATOR. I ATTEMPTED TO TURN THE CAR ON TO ROLL UP MY WINDOWS AND THERE WAS NO POWER. I THEN CALLED CHRYSLER ROADSIDE ASSISTANCE AND A TOW TRUCK WAS DISPATCHED. THE TOW GUY INDICATED THAT IT APPEARED IT WAS TOTAL ALTERNATOR FAILURE AND AS A RESULT MY BATTERY WAS ALSO "FRIED". THE TOW GUY HAD TO UNLOCK THE GEARS MANUALLY IN ORDER TO MANUVER THE CAR ONTO THE TOWING BED. THE VEHICLE WAS TOWED TO ROGERS & ROGERS AUTO ON 2/20/16 IN THE A.M. AT ABOUT 12 NOON THE TECHNICIAN CALLED TO INFORM THAT IN FACT THE ALTERNATOR HAD FAILED RESULTING IN DAMAGE TO THE VEHICLE'S BATTERY AS WELL. HE ALSO INDICATED THAT THIS VEHICLE WAS NOT ON THE RECALL LIST BUT THE CIRCUMSTANCES WERE ALMOST IDENTICAL TO THE RECALL ISSUED IN FEBRUARY 2015. HE SUGGESTED WE CALL CHRYSLER CUSTOMER SERVICE FOR INFORMATION OTHERWISE WE WOULD BE RESPONSIBLE FOR ALL REPAIRS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10825165February 9, 2016
ENGINE
I RECEIVED A SAFETY RECALL NOTICE IN THE MAIL IN JAN 2015 CONCERNING THE ALTERNATOR. I HAVE CONTACTED THE DEALERSHIP 8 TIMES OVER THE COURSE OF THE LAST YEAR AND THEY KEEP TELLING ME I AM ON THE LIST AND THEY WILL GET TO ME. WE ARE NOW GOING ON 14 MONTHS AND NO ACTION. THE DEALERSHIP I HAVE BEEN CALLING IS : NYLE MAXWELL SUPERCENTER   ADDRESS: 13401 RANCH RD 620 N, AUSTIN, TX 78717 I HAVE TALKED WITH TROY AT EXTENSION 8011 ON THIS MATTER. I HAVE KEPT A CALL LOG ON ALL 8 OF MY INQUIRIES OVER THE COURSE OF SAID 14 MONTHS AND THE LAST CALL WAS ON 11-21-15. STILL NO MOVEMENT IN GETTING THIS 'WHAT SEEMS TO BE SERIOUS' ISSUE. IS THIS NORMAL ' CHEERS~ [XXX] 'INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).'
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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