Chrysler 300 Complaints (2018)

153 consumer complaints on file.

#11376965November 29, 2020
ELECTRICAL SYSTEM, POWER TRAIN
I HAVE FOUND THAT GOING AT LOWER SPEEDS, LIKE ACCELERATING FROM STOP, OR DRIVING THRU A PARKING LOT, THE TRANSMISSION JOLTS THE ENTIRE CAR. LIKE IT IS SLIPPING IN AND OUT OF GEAR. IT ALSO SEEMS TO SHIFT REALLY HARD IN TO SECOND GEAR, NOT ALL THE TIME BUT IS JUST GETTING WORSE. THE VEHICLE ONLY HAS 26000 MILES ON IT AND HAS BEEN SERVICED AT THE CORRECT INTERVALS. ALSO ELECTRICAL ISSUES WITH PASSENGER SIDE WINDOW MOTOR, IT DOES NOT WANT TO ROLL UP. THIS HAS HAPPENED 4 OR 5 TIMES IN THE LAST 2 WEEKS. USB HOOK UP FOR OUR PHONE DOES NOT RECOGNIZE THE DEVICE, AFTER CHANGING TO A DIFFERENT PORT, STILL THE SAME RESULT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11376966November 29, 2020
VISIBILITY/WIPER
WINDSHIELD WIPERS TURN ON AND ONE SWIPE OF THE WINDSHIELD WHEN TURN SIGNAL APPLIED, THIS ISSUE IS DISTRACTING AND DANGEROUS WHEN MAKING A TURN, WHEN YOU DON'T EXPECT THEM TO COME ON.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11376200November 24, 2020
ELECTRICAL SYSTEM, ENGINE, POWER TRAIN
LIGHTS BLINKING IN THE CAR THE RADIO KEEPS MAKING NOISES SHAKING WHEN DRIVING THEY SAID IT WAS A POWER CONTROL MODULE
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11373157November 5, 2020
AIR BAGS
SERVICE AIRBAG MESSAGE
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11329158June 16, 2020
ELECTRICAL SYSTEM
RADIO SYSTEM IS NOT STABLE CONTINUOUSLY CHANGES WITHOUT TOUCHING THE SCREEN UCONNECT 8.4 OPERATION IS UNSTABLE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11299760January 16, 2020
ELECTRICAL SYSTEM
ELECTRICAL PROBLEM UNKNOWN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11279431November 11, 2019
VISIBILITY/WIPER
WAS DRIVING DOWN US HIGHWAY 19 AROUND 5:30PM 78 OUT AND I HEARD THIS LOUD BANG LIKE A SHOTGUN WENT OFF IN MY CAR. I THOUGHT SOMEONE HIT ME FROM THE REAR AND GLASS WAS EVERYWHERE. PULLED OVER AND TO FIND OUT MY PANORAMIC SUNROOF EXPLODED. THE SUNROOF WAS NOT OPEN. TOOK IT TO DODGE AND THEY SAID THAT THEY CAN'T DO NOTHING THAT I HAVE TO GO TO THREW MY INSURANCE COMPANY. CALLED DODGE DIRECT AND THEY SAID THE SAME THING. LOOKED ONLINE AND NOTICED A LOT OF THESE ARE HAVING PROBLEMS EVEN JEEPS CHRYSLER 300, NISSAN,MERCEDES. CAN'T BELIEVE THEY WOULD NOT FIX IT UNDER WARRANTY. KNOWING THIS ISSUE IS GETTING BIGGER.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11279081November 8, 2019
FUEL/PROPULSION SYSTEM
I CONTINUE TO SMELL GAS ON THE LEFT REAR SIDE OF THE CAR. CAR IS STATIONARY WHEN I SMELL GAS. I WASHED CAR ANY GAS TANK AND UNDER CAR THINKING I MAY HAVE WASTE GAS WHEN FUELING. STILL SMELLED GAS AFTER I RETURNED HOME. WILL BE TAKING TO DEALERSHIP MONDAY. THIS HAS BEEN GOING ON FOR ABOUT TWO WEEKS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11278386November 6, 2019
TIRES, SUSPENSION
TL* THE CONTACT OWNS A 2018 CHRYSLER 300 EQUIPPED WITH HANCOCK OPTIMO TIRES, SIZE: 235/55R19 (NA). WHILE DRIVING, AN ABNORMAL CLUNKING NOISE WAS DETECTED AND THE VEHICLE SLID. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO STATED THAT THE TIRES NEEDED TO BE REPLACED. THE VEHICLE WAS TAKEN TO KOLOSSO CHRYSLER JEEP DODGE RAM (2701 W COLLEGE AVE, APPLETON, WI 54914, (920) 659-6064) WHERE IT WAS DIAGNOSED THAT THE STRUT AND STRUT MOUNT NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED AND DID NOT ASSIST. THE DOT NUMBER AND TIRE FAILURE MILEAGE WERE UNKNOWN. THE VIN WAS INVALID. THE VEHICLE FAILURE MILEAGE WAS 2,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11277816November 3, 2019
POWER TRAIN
I'VE OWNED A 2016 CHRYSLER 300 AND NOW A 2018, AND THE TRANSMISSIONS BOTH HAD ISSUES, BOTH CARS HAVE BEEN TAKEN TO DEALER 5 TIMES @ LUCAS-SMITH NEAR FESTUS MO. EITHER THEY DON'T HAVE THE SMARTS OR I NEED HELP GOING AND FIXING THIS CAR,,THIS THE REASON I TRADED FOR THE 2018,JUST HAVE A FACTORY REP CONTACT ME.,, THANKS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11277407October 31, 2019
WHEELS
TL* THE CONTACT OWNS A 2018 CHRYSLER 300. WHILE DRIVING 5 MPH AND MAKING A LEFT TURN, THE FRONT PASSENGER SIDE WHEEL CONTINUED TO MOVE IN A STRAIGHT LINE. AS A RESULT, THE VEHICLE STRUCK A CURB. THE CONTACT'S DAUGHTER WAS SEATED IN THE REAR PASSENGER SEAT AND WAS NOT WEARING A SEAT BELT. HER DAUGHTER'S FACE STRUCK THE REAR PASSENGER SIDE WINDOW. MEDICAL ATTENTION WAS NOT RECEIVED. THE CONTACT STATED THAT AN UNKNOWN WARNING INDICATOR WAS ILLUMINATED. THE CONTACT PARKED THE VEHICLE ON THE SIDE OF THE ROAD BEFORE PROCEEDING TO HER DESTINATION. THE VEHICLE WAS TAKEN TO MAC HAIK DODGE CHRYSLER JEEP RAM (LOCATED AT 3207 S GENERAL BRUCE DR, TEMPLE, TX 76504, (254) 773-4556) WHERE IT WAS DIAGNOSED THAT THE FRONT PASSENGER WHEEL AND RIM NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. ON SEPTEMBER 28, 2019, WHILE DRIVING 35 MPH AND MAKING A LEFT TURN, THE FRONT PASSENGER WHEEL DETACHED FROM THE VEHICLE. AS A RESULT, THE CONTACT STRUCK A CURB. THE AIR BAGS DID NOT DEPLOY. THE PASSENGER SIDE BUMPER, FENDER, AND WHEEL WERE DAMAGED. THE CONTACT'S CHEST STRUCK THE STEERING WHEEL DUE TO THE IMPACT. THE CONTACT SOUGHT MEDICAL ATTENTION AT THE EMERGENCY ROOM FOR THE CHEST PAIN AND LOW BLOOD PRESSURE. A POLICE REPORT WAS NOT FILED. THE VEHICLE WAS TOWED TO BODY SHOP. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 700.
Crash:
Yes
Fire:
No
Injuries:
2
Deaths:
0
#11271740October 28, 2019
POWER TRAIN
THE 845RE TRANSMISSION IS CAUSING PROBLEMS OF GRINDING NOISES AND A HOWLING,AND FEEL OF GRINDING ON THE GAS PEDAL AT 40 MPH NO POWER AND THE CAR STUTTERS IN THE MORNING AT FIRST START IN DRIVE WHILE MOVING, I'VE HAD IT AT LUCAS SMITH IN FESTUS MO 3 TIMES AND CAN'T FIND WHAT'S GOING WRONG, THIS HAS HAPPEN IN MY 2016 CHRYSLER 300 AND NO SOLUTIONS WERE FOUND,,,IN MY RESEARCH OF THIS PROBLEM NO ONE ELSE HAS THIS PROBLEM BUT ME THAT'S STRANGE!! I OWN THE ONLY 2 CHRYSLER 300 WITH TRANSMISSIONS NOISES AND GRINDING,, PLEASE CONTACT ME SOON @ [XXX] BECAUSE THE CAR IS BACK IN SHOP TODAY OCT 28 2019. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11258180September 25, 2019
UNKNOWN OR OTHER
THE CHRYSLER OPERATORS MANUAL/CHRYSLER.COM EXPLICITLY STATES THAT "THE BLIND SPOT MONITORING (BSM) ZONE STARTS AT THE OUTSIDE REAR VIEW MIRROR AND EXTENDS APPROXIMATELY 20 FT (6 M) TO THE REAR OF THE VEHICLE." NONE OF CHRYSLER'S MANUFACTURED VEHICLES MEETS THIS SAFETY SPECIFICATION. INSTEAD, THE BSM DETECTS A VEHICLE APPROACHING FROM EITHER SIDE LANE ONLY WHEN THE VEHICLE APPROACHES THE BSM VEHICLE AFTER IT HAS REACHED THE BSM EQUIPPED VEHICLE'S REAR BUMPER, OR JUST 6 TO 7 FEET BEHIND THE REAR VIEW SIDE MIRRORS, INSTEAD OF THE PUBLISHED 20 FEET. THIS IS A SERIOUS SAFETY ISSUE THAT DOES NOT ALLOW ENOUGH TIME FOR THE DRIVER OF THE BSM EQUIPPED VEHICLE TO CHANGE LANES SAFELY. CHRYSLER IS ERRONEOUSLY STATING/PUBLISHING SPECIFICATIONS TO THE PURCHASERS OF THEIR SAFETYTEC PRODUCTS THAT CANNOT AND ARE NOT MET BY THE CURRENT MONITORING SENSORS. THE BSM SYSTEM IS PART OF CHRYSLER'S SAFETYTEC PLUS GROUP PACKAGE THAT HAS A MSRP VALUE OF $2995. I HAVE DRIVEN OTHER VEHICLES WITH THE CHRYSLER BSM PACKAGE AND NONE OF THE DRIVEN VEHICLES MEET CHRYSLER'S DESCRIPTION/ SPECIFICATIONS FOR THE BSM TO ALERT THE DRIVER OF AN ONCOMING PASSING VEHICLE. THE BSM SYSTEM DOES ALERT THROUGH TRIANGLE LIGHTS ON THE SIDE REAR VIEW MIRRORS AND AUDIBLY ALERTS THE DRIVER, BUT NOT UNTIL THE ONCOMING VEHICLE IS NEXT TO THE CAR EQUIPPED WITH THE BSM SAFETY. THE BSM ALERT COMES ON TOO LATE TO PREVENT AN ACCIDENT. THE BSM SYSTEM DOES NOT PERFORM AS DESCRIBED BY CHRYSLER PUBLICATION AND DEALER DESCRIPTION TO NEW CAR PURCHASERS. IN ADDITION, I DROVE JEEPS AND OTHER 300 VEHICLES EQUIPPED WITH BSM AND EACH OF THESE VEHICLES HAD THE SAME SAFETY CONCERNS. I MET WITH THE SUPERVISOR OF SERVICES AT MY CHRYSLER DEALERSHIP AND WE WENT FOR A TEST DRIVE. HE STATED THAT THE BSM IS MONITORING AND WORKING AS DESIGNED, BUT NOT AS EXPLICITLY SPECIFIED CHRYSLER IN CHRYSLER PUBLICATIONS AND OWNER AND OPERATING MANUALS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11253989September 8, 2019
UNKNOWN OR OTHER
SIDE PANELS ON ARE ALL FOUR DOORS ARE LIFTING
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11245668August 22, 2019
ENGINE, POWER TRAIN
CHECK ENGINE LIGHT COMES ON, VEHICLE HAS NO POWER, CAN'T ACCELERATE. SHOWS CODES P0340 P0365 U1428. THIS IS THE SECOND TIME THIS HAS HAPPENED WITH THIS VEHICLE! I WAS ON THE FREEWAY AND THE ACCELERATOR PEDAL IS TOTALLY UNRESPONSIVE. HOLDING IT TO THE FLOOR KEPT THE SPEED STEADY UNTIL I WAS ABLE TO PULL OFF THE SIDE OF THE ROAD.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11245432August 21, 2019
VISIBILITY/WIPER
WINDSHIELD WIPERS STARTED COMING ON WHILE USING THE TURN SIGNAL AT NIGHT WHILE DRIVING HOME. THE VERY NEXT MORNING STARTED THE CAR AND THE WINDSHIELD WIPERS WOULD NOT TURN OFF. HAD TO PULL THE FUSE TO STOP.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11232720July 17, 2019
ELECTRICAL SYSTEM
HAVE SEVERAL 'BUGS' WITH STEREO/NAV/UCONNECT. RADIO PRESETS DISAPPEAR. NAV VOLUME DECREASES ON ITS OWN. BLUETOOTH USE INTERRUPTS NAV...MY LOCAL DEALER AND 'UCONNECT CASE MANAGER' TOLD ME MONTHS AGO THAT I NEED A NEW SYSTEM YET IT HASN'T BEEN APPROVED/ORDERED. VERY DISAPPOINTED WITH CHRYSLER CUSTOMER SERVICE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11221457June 20, 2019
POWER TRAIN
ELECTRONIC STABILITY CONTROL WARNING LIGHT CAME ON. THE VEHICLE WOULD NOT ACCELERATE EVEN WITH THE GAS PEDAL PUSHED TO THE FLOOR. THIS IS VERY DANGEROUS!!!! I WAS GOING 35 IN THE RAIN ON THE FREEWAY WHEN THIS OCCURRED. TRAFFIC STARTED TO SPEED UP AND I COULD COULD NOT ACCELERATE TO KEEP UP WITH TRAFFIC. IT TOOK OVER A MILE TO GET UP TO SPEED. IF SOMETHING SHOULD FAIL, IT SHOULD NOT MAKE THE CAR UNSAFE TO OPERATE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11220967June 18, 2019
POWER TRAIN, WHEELS
TL* THE CONTACT OWNS A 2018 CHRYSLER 300. WHILE ATTEMPTING TO REVERSE OUT OF A PARKING SPACE, THE CONTACT HEARD A LOUD SOUND THAT ENDED IN A BOOM. AFTERWARDS, THE VEHICLE IDLED AND WOULD NOT ENGAGE IN DRIVE. AFTER MANY ATTEMPTS, THE VEHICLE SHIFTED INTO DRIVE AND WAS DRIVEN TO THE CONTACT'S RESIDENCE. THE FOLLOWING DAY, THE VEHICLE WAS TAKEN TO OURISMAN CHRYSLER (2406 CRAIN HWY, BOWIE, MD 20716) WHERE A NAIL WAS FOUND IN THE REAR PASSENGER TIRE. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 21,000. THE CONSUMER STATED THE VEHICLE WAS PLACED IN DRIVE BUT, INSTEAD THE VEHICLE BEGAN REVERSING. *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11217204May 31, 2019
AIR BAGS
TAKATA RECALL
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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