Chrysler 300 Complaints (2013)

306 consumer complaints on file.

#11140559October 16, 2018
ELECTRONIC STABILITY CONTROL (ESC), ELECTRICAL SYSTEM, EXTERIOR LIGHTING
DRIVING IN TOWN APPRX. 35 MPH CHECK BATTERY NOTIFICATION APPEARED ON DASH FOR THE FIRST TIME WITHIN 5 MINUTES THE LIGHTS DIMMED ALL DASH LIGHTS BEGAN TO BLINK MESSAGE ON DASH SAID POWER SAVING MODE AND CAR SHUT OFF ABOUT 4 MINUTES LATER
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11113572July 25, 2018
AIR BAGS
TL* THE CONTACT OWNS A 2013 CHRYSLER 300. WHILE DRIVING AT AN UNKNOWN SPEED AND MAKING A LEFT TURN, ANOTHER VEHICLE STRUCK THE FRONT OF THE CONTACT'S VEHICLE. THE CONTACT WAS PUSHED INTO THE PASSENGER SIDE OF HIS VEHICLE. THE AIR BAGS DID NOT DEPLOY. THERE WERE NO INJURIES AND A POLICE REPORT WAS FILED. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TOWED TO A TOW YARD. THE VEHICLE WAS THEN TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS AWAITING DIAGNOSTIC TESTING. THE MANUFACTURER AND LOCAL DEALER WERE NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 45,000. THE VIN WAS NOT AVAILABLE.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11112252July 18, 2018
FUEL/PROPULSION SYSTEM
TL* THE CONTACT OWNS A 2013 CHRYSLER 300. WHILE DRIVING 30 MPH, THE VEHICLE STALLED AND THE ENGINE INTERMITTENTLY RESTARTED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO MCKINNEY DODGE CHRYSLER JEEP RAM (4574 CALHOUN MEMORIAL HWY, EASLEY, SC 29640, 864-810-6594), BUT THE FAILURE WAS UNABLE TO BE DUPLICATED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT STATED THAT THE VEHICLE EXHIBITED THE SAME SYMPTOMS AS LISTED IN NHTSA CAMPAIGN NUMBER: 13V043000 (FUEL SYSTEM, GASOLINE). THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 68,000. THE VIN WAS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11105341July 3, 2018
POWER TRAIN
TL* THE CONTACT OWNS A 2013 CHRYSLER 300. WHILE DRIVING, THE VEHICLE FAILED TO ACCELERATE OVER 15 MPH. IN ADDITION, THERE WAS AN ABNORMAL NOISE UNDERNEATH THE FRONT OF THE VEHICLE AND TRANSMISSION FLUID WAS LEAKING. ALSO, WHILE THE GEAR SHIFTER WAS PLACED IN DRIVE, THE SHIFTER SHIFTED INTO PARK INDEPENDENTLY. THE VEHICLE WAS TOWED TO THE CONTACT'S RESIDENCE. AN INDEPENDENT MECHANIC WAS INFORMED, BUT THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE DEALER AND MANUFACTURER WERE NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 86,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11102145June 15, 2018
STEERING
TL* THE CONTACT OWNS A 2013 CHRYSLER 300. WHILE DRIVING 40 MPH AND ATTEMPTING TO MAKE A LEFT TURN, THE STEERING WHEEL BECAME VERY DIFFICULT TO MANEUVER. THE DEALER (PINE BELT CHRYSLER DODGE JEEP RAM, 401 BROADWAY DR., HATTIESBURG MS) WAS CONTACTED AND STATED THAT THERE WERE NO OPEN RECALLS ON THE VEHICLE. THE FAILURE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED AND REFERRED THE CONTACT TO NHTSA. THE FAILURE MILEAGE WAS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11102135June 15, 2018
AIR BAGS
THE LEATHER WRAP ON MY INSTRUMENT PANEL HAS STARTED TO DELAMINATE ON BOTH THE PASSENGER SIDE AND DRIVERS SIDE, DESPITE BEING GARAGED FROM NEW SO IT HAS NOT SAT OUT IN THE SUN. AS FAR AS I CAN JUDGE, ON THE PASSENGER SIDE, THE DELAMINATION EXTENDS DOWN TO THE UPPER PART OF THE PAB. I AM CONCERNED THAT THIS MAY AFFECT THE PAB DEPLOYMENT SHOULD AN ACCIDENT OCCUR. IF I SOMEHOW MANAGE TO RE-GLUE THE LEATHER COVERING, WILL THAT AFFECT PAB DEPLOYMENT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11100779June 10, 2018
ELECTRICAL SYSTEM
I TURNED ON THE VEHICLE AND AFTER FEW MINUTES THE CAR SHOWS BATTERY MODE ON THE SCREEN. RIGHT AFTER THAT THE VEHICLE SMELLS WITH A STRONG BURN FUME FROM THE ENGINE. THEN THE VEHICLE TURNED OFF AND WENT DEAD NO ELECTRICAL POWER AT ALL. THANKS GOD I WAS PARKED WHEN ALL THIS HAPPENED. NO ONE WAS ABLE TO JUMP THE CAR WITH ANOTHER BATTERY TO GET IT STARTED.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11089802April 24, 2018
ELECTRICAL SYSTEM, ENGINE, EXTERIOR LIGHTING
AT 7:30 PM ON THE FDR DRIVE APPROACHING EXIT 17 AT ABOUT 45 MPH. MY CHRYSLER 300 WENT COMPLETELY DEAD WHILE DRIVING WITH MY CHILDREN IN THE CAR. NO WARNING THE CAR JUST CAME TO ABRUPT STOP SLIDING FOR ABOUT 10 FEET BEFORE FULLY STOPPING. THE ENGINE WENT DEAD THE LIGHT WENT OFF I COULDN'T STEER NOTHING ON THE CAR WORKS, NEVER SEEN ANYTHING LIKE THAT IN MY LIFE. THANK GOD IT WAS STILL BRIGHT OUT SO I CAN AND OTHER DRIVER WAS ABLE TO SEE ME TO AVOID HITTING THE CAR OTHERWISE WE COULD OF BEEN DEAD OR A VERY NASTY ACCIDENT. THE NYPD CAME ASK WHAT HAPPEN THEY SAID IT'S THE ALTERNATOR I USED A JUMPER I HAD IN THE BACK TO JUMP IT IT STARTED I EXIT THE HIGHWAY IT STOP DEAD AGAIN NO WARNING ON 125 ST. THE OFFICERS ACTIVATED THE SHIFT LOCK AND HELP ME PUSH IT TO THE SIDE OF THE ROAD. WHERE I PAID $217 TO HAVE IT TOWED TO BROOKLYN. CALLED STAR CHRYSLER SUNDAY EXPLAINING WHAT HAPPEN THEY SAID THEIR SERVICE DEPT CLOSED SUNDAY. CALLED BACK 7 AM MONDAY, THEY WON'T EVEN COME TOW OR SEND A TOW TRUCK. MISS TERRY TELLING ME IT'S MY RESPONSIBILITY TO HAVE THE CAR TOWED TO THEM. I PAID ANOTHER $190 TO TOW THE CAR FROM BROOKLYN TO QUEENS VILLAGE NY. GOT THERE THEY INSIST I LEAVE THE CAR AND GO HOME DON'T EVEN WANT TO SAY WHY THE CAR ALMOST KILLED ME AND MY KIDS. TUESDAY 7 AM I CALLED FOR AN UPDATE MISS TERRY SAID WE DIDN'T GET TO LOOK AT IT YESTERDAY WE'LL TRY TO GET IT IN TODAY, IS SHE KIDDING ME. THAT SO IRRESPONSIBLY
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11084740April 12, 2018
ELECTRICAL SYSTEM, ENGINE, UNKNOWN OR OTHER
NHTSA RECALL NUMBER: 17V-435. FOR THE PAST EIGHT MONTHS I HAVE TRIED TO HAVE THIS SERVICE RECALL TAKEN CARE OF. I HAVE BROUGHT MY CAR TO MY LOCAL DEALERSHIP MULTIPLE TIMES AND WAS TOLD THAT THE PARTS HAVE NOT SHIPPED YET. I HAVE MADE MULTIPLE DOCUMENTED PHONE CALLS TO THE RECALL CHRYSLER CUSTOMER CARE HANDLING THE RECALL FOR ME AND FAILED TO GET THE REPLACEMENT PART. CHRYSLER HAS BEEN DELAYING THE RECALL PARTS SO THAT THE VEHICLE WARRANTIES RUN OUT. ON 4/11/2018 AT 1 PM CHRYSLER ALTERNATOR STARTED SMOKING. ALL THE UNITS IN THE CARS WERE FRIED. WOULD NOT SHUT OFF I HAD NO CONTROL OF ANYTHING. I ALSO HAVE A VIDEO OF WHAT HAPPEN AND GETTING LITTLE HELP FROM CHRYSLER.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11084434April 10, 2018
EXTERIOR LIGHTING
TAILLIGHTS STOPPED WORKING. NO BREAKLIGHTS AND NOT TURN SIGNALS. DEALERSHIP HAS NO IDEA FOR THE FAILURE. THERE ARE SEVERAL UNITS WITH THIS PROBLEM. THIS IS A SAFETY ISSUE AND A STATE TRAFFIC VIOLATION.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11082053March 29, 2018
POWER TRAIN
TL* THE CONTACT OWNS A 2013 CHRYSLER 300. THE CONTACT STATED THAT THE VEHICLE SHIFTED INTO REVERSE INDEPENDENTLY AND ROLLED BACKWARDS MORE THAN ONCE. THE VEHICLE WAS TAKEN TO A DEALER (EARNHARDT CHRYSLER JEEP DODGE RAM, 1521 E DRIVERS WAY, GILBERT, AZ 85297, (480) 926-4000) WHO STATED THAT THE VEHICLE WAS PREVIOUSLY REPAIRED PER AN UNKNOWN RECALL FOR THE POWER TRAIN; HOWEVER, THE REMEDY FAILED TO PERMANENTLY REPAIR THE VEHICLE. DURING THE MOST RECENT FAILURE, THE CONTACT WAS UNABLE TO SHIFT FROM DRIVE TO ANY OTHER GEAR. THE VEHICLE INDEPENDENTLY SHIFTED OUT OF GEAR, WHICH CAUSED THE CONTACT TO APPLY PRESSURE TO THE BRAKE PEDAL AND APPLY THE EMERGENCY BRAKE. THE CONTACT HAD TO TURN INTO A HANDICAPPED SPACE WITH A CONCRETE BARRIER TO PREVENT THE VEHICLE FROM CRASHING INTO A BUILDING. THE VEHICLE WAS TOWED TO THE SAME DEALER WHERE IT WAS DIAGNOSED THAT THERE WAS A SHIFTING FAILURE AND THE COMPUTER FAILED AND NEEDED TO BE REPLACED. THE DRIVER WAS SHAKEN UP BY THE INCIDENT AND WAS UNABLE TO USE THE FOB TO TURN THE VEHICLE OFF. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11081809March 28, 2018
AIR BAGS, UNKNOWN OR OTHER
TL* THE CONTACT OWNS A 2013 CHRYSLER 300. WHILE DRIVING APPROXIMATELY 55 MPH, THE FRONT PASSENGER SIDE WHEEL SEPARATED FROM THE VEHICLE. THE VEHICLE CRASHED INTO A GUARDRAIL. DURING THE CRASH, THE FRONT END OF THE VEHICLE WAS DAMAGED AND THE AIR BAG SENSOR INDICATOR ILLUMINATED; HOWEVER, THE AIR BAGS DID NOT DEPLOY. NO INJURIES WERE REPORTED AND A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO HERITAGE CHRYSLER (9428 REISTERSTOWN RD, OWINGS MILLS, MD). THE CAUSE OF THE FAILURES WAS NOT DETERMINED. THE VEHICLE WAS REPAIRED. ALSO, WHILE OPERATING THE VEHICLE, THE GEAR SHIFT LEVER WOULD ERRONEOUSLY MOVE FROM DRIVE TO NEUTRAL, AS IF IT WERE ACCIDENTALLY BUMPED. THE FAILURE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE DEALER WAS NOT NOTIFIED OF THE POWER TRAIN FAILURE. THE FAILURE MILEAGE WAS 4,500.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11075745March 1, 2018
VEHICLE SPEED CONTROL
THE STEERING CONTROL COLUMN FORCING WINDSHIELD WIPERS TO STAY ON EVEN WHEN IN OFF POSITION.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11066579February 2, 2018
ELECTRONIC STABILITY CONTROL (ESC), ELECTRICAL SYSTEM
I DROVE MY CAR IN THE MORNING. IT SEEMED LIKE IT WAS GOING TO STALL WHEN DRIVING HOME. PARKED THE CAR. LATTER GOT IN MY CARTO START IT AND IT MADE A ODD SOUND. I LOOKED AT THE DASH AND CHECK ENGINE LIGHT. LIGHTNING BOLT. ANTI LOCK WER LIT. IVE NOT BEEN ABLE TO START MY CAR SINCE. 3 MONTHS. 2013 CHRYSLER 300 TOURING. IT STARTED READING 2 CODES P0850 NOW ITS READING 7 CODES. NEVER GOT IT TO TURN OVER. ALSO MY BATTERY IS DRAINING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11063463January 18, 2018
AIR BAGS
AIR BAG
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11062012January 10, 2018
ELECTRICAL SYSTEM
17V-435 RECALL. MESSAGE LIGHT SHOWS ON DASH SAYING "BATTERY SAVER MODE". TAKE CAR TO DEALER WHO CANNOT UNDERSTAND WHY MSG IS SHOWING. RUNS DIAGNOSTICS AND CANNOT FIND ANY PROBLEM. SAYS DOES NOT HAVE PARTS TO REPLACE THE ALTERNATOR THAT IS ON THE RECALL. 6 DAYS LATER THE CAR STOPS IN THE MIDDLE OF THE BUSY 4 LANE ROAD, DASH LIGHT FLASHING, THEN FLASHING LIGHTS STOP AND CAR IS DEAD, ENGINE AND ALL. CALLED DEALER, NO ANSWER. CALLED AAA. TOW TRUCK TOWED CAR TO NEAREST AUTO REPAIR SHOP. AUTO REPAIR SHOP FOUND A DEFECTIVE ALTERNATOR AND BATTERY DAMAGE. REPAIR SHOP HAD NO PROBLEM FINDING A REPLACEMENT ALTERNATOR. REPLACEMENT BATTERY NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11061475January 9, 2018
ELECTRICAL SYSTEM
FCA RECALL T36/NHTSA 17V-435 NOTIFIED SIX (6) MONTHS AGO REGARDING ALTERNATOR DIODE THERMAL FATIGUE WHICH MAY RESULT IN ALTERNATOR FAILURE WHILE DRIVING AND CAUSING A RISK OF CRASH. ALSO, MAY DEVELOP A RESISTIVE SHORT CIRCUIT THAT CAN RESULT IN HEAT, SMOKE AND/OR FIRE ORIGINATING WITHIN THE ALTERNATOR. AS OF 01/09/2018, I FORTUNATELY HAVE NOT EXPERIENCED A PROBLEM. THE MANUFACTURER STATES THEY DO NOT HAVE THE PARTS TO RESOLVE THE PROBLEM. I AM OF THE OPINION THEY HAVE NO INTENTION OF RESOLVING THE PROBLEM. IF THEY WAIT LONG ENOUGH, WE WILL FORGET ABOUT THIS RECALL. WOULD THE NHTSA PLEASE INTERCEDE REGARDING THIS MATTER?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11056795December 27, 2017
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2013 CHRYSLER 300. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V435000 (ELECTRICAL SYSTEM) HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT THEN STATED THAT WHILE DRIVING, THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED A LOCAL LEITH CHRYSLER DODGE JEEP RAM DEALER AT (919) 366-7000 LOCATED AT 5310 ROLESVILLE RD, WENDELL, NC 27591 AND IT WAS CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. (VIN TOOL CONFIRMS PARTS NOT AVAILABLE). *TT CONSUMER STATED ALTERNATOR FAILURE (RECALL ITEM) BURNED USES AND KILLED BATTERY CAR HAD TO GET TOWED. UPDATED 8/15/18*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11056365December 25, 2017
AIR BAGS
AIRBAG LIGHT IS ON WILL NOT GO OFF
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11056137December 22, 2017
AIR BAGS
TL* THE CONTACT OWNS A 2013 CHRYSLER 300. THE CONTACT STATED THAT THE AIR BAG INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO CERRITOS TOWNE CENTER (12731 TOWNE CENTER DR, CERRITOS, CA 90703, (562) 522-9230). THE VEHICLE WAS NOT DIAGNOSED AND THE CONTACT WAS INFORMED THAT THERE WAS NO RECALL ASSOCIATED WITH THE VEHICLE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 39,000. THE VIN WAS UNAVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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