Chrysler 300 Complaints (2012)

426 consumer complaints on file.

#10662754December 8, 2014
ELECTRICAL SYSTEM:ALTERNATOR/GENERATOR/REGULATOR, ELECTRICAL SYSTEM:12V/24V/48V BATTERY
TL* THE CONTACT OWNS A 2012 CHRYSLER 300. WHILE DRIVING APPROXIMATELY 25 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS TOWED TO THE DEALER WHO DIAGNOSED THAT THE ALTERNATOR AND BATTERY NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V634000 (ELECTRICAL SYSTEM). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 36,500.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10662384December 5, 2014
ELECTRICAL SYSTEM
THIS IS IN REGARDS TO CHRYSLER RECALL P60/NHTSA 14V-634 I RECEIVED RECALL NOTICE ON THURS, DEC 4, 2014. I DROVE THE VEHICLE TO THE DON JACKSON DEALERSHIP IN UNION CITY, GA WHERE IT WAS PURCHASED AND PRESENTED THE RECALL NOTICE. I WAS TOLD THERE ARE NO PARTS AVAILABLE TO CORRECT THE PROBLEM AND NO DATE AS TO WHEN PARTS WILL BE AVAILABLE. I CALLED CHRYSLER 800 - 853-1403 NUMBER AND PROVIDED RECALL NOTICE INFO. I WAS TOLD THERE ARE NO PARTS TO CORRECT THE PROBLEM AND NO DATE AS TO WHEN PARTS WILL BE AVAILABLE. I HAVE EXPLAINED THAT I WORK 50 MILES FROM WHERE I LIVE AND THAT I AM DRIVING THRU 8 LANES OF TRAFFIC 5 DAYS A WEEK. IN ADDITION, I HAVE EXPLAINED THAT THIS CAR IS SCHEDULED FOR A LONG 428 MILE ONE WAY TRIP FOR XMAS. STILL NO DATE AS TO WHEN PARTS WILL BE AVAILABLE. I WAS THEN TOLD THAT THIS CAR IS SAFE TO DRIVE. I WONDER ABOUT THIS SINCE THE NOTICE CLAIMS POSSIBLE FAILURE OF ELECTRICAL SYSTEM AND LOSS OF ANTI-LOCK BRAKES. NO ONE SEEMS TO CARE ABOUT MY SAFETY. SO WHAT ABOUT THE 8 LANES OF DRIVERS AND CARS AROUND ME. DOES ANYONE CARE ABOUT THE POSSIBLE IMPACT TO DRIVERS WHO HAVE NOTHING TO DO WITH THIS PROBLEM. THEY SHOULD NOT BE HARMED !!! I AM MAKING PAYMENTS ON THIS VEHICLE AND FEEL THAT I SHOULD RECEIVE GREATER CONSIDERATION. IF THIS CAR IS DEEMED TO BE POSSIBLY "NOT SAFE," I STRONGLY RECOMMEND THAT CHRYSLER FIND ME ONE WHICH IS SAFE. AGAIN, SAFERCAR -- WHAT HAPPENS TO THE DRIVERS AROUND ME IF THE SYSTEMS IN THIS CHRYSLER 300 SHOULD FAIL AND I LOSE BRAKE CONTROL IN 8 LANES OF TRAFFIC? ANY IDEAS? THE FOLKS WHO BUILT IT APPEAR TO BE CLUELESS !!! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10655292November 16, 2014
ENGINE, ELECTRICAL SYSTEM
WAS DRIVING DOWN THE ROAD AND CAR STARTED MAKING A NOISE. PULLED OVER AND POPPED THE HOOD AND SMELLED BURNING OF PLASTIC. ALTERNATOR WAS SMOKING. HAD TO HAVE TOWED HOME. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10654716November 13, 2014
ELECTRICAL SYSTEM:ALTERNATOR/GENERATOR/REGULATOR
TL* THE CONTACT OWNS A 2012 CHRYSLER 300. WHILE DRIVING APPROXIMATELY 70 MPH, THE ENGINE STALLED AND THE VEHICLE FAILED TO RESTART. THE DEALER DIAGNOSED THAT THE ALTERNATOR NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VIN WAS UNAVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 38,743.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10653475November 7, 2014
ELECTRICAL SYSTEM, SERVICE BRAKES, POWER TRAIN
I WAS GOING 30MPH WHEN I NOTICED MY RADIO TURNED OFF, FEW SECONDS LATER CENTER CONSOLE WENT OFF, AFTERWARDS ALL THE WARNING LIGHTS APPEARED ON MY INSTRUMENT PANEL. THE LIGHTS WERE GOING ON AND OFF THE WIND SHIELD WIPERS TURNED ON. 10 SECONDS LATER I LOST BRAKE CONTROL AND THE VEHICLE WAS STUCK ON THE DRIVE GEAR, POWER STEERING WAS OFF AS WELL. I RAN THROUGH A RED LIGHT I MANAGED TO USE THE EMERGENCY BREAK TO STOP, ONCE I WAS STOPPED THE CAR WAS STILL STUCK ON DRIVE, THE ENGINE WAS SHAKING AND MAKING NOISE IT TOOK 30 MINS FOR THE ENGINE TO TURN OFF. THE VEHICLE INTERIOR AND EXTERIOR LIGHTS WERE GOING CRAZY. THE CAR GOT TOWED NOW THE DEALER IS CHARGING ME 1,020 TO REPLACE THE ALTERNATOR AND BATTERY. THAT'S HOW CHRYSLER THANKS ME FOR ALMOST CRASHING. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10651583October 31, 2014
ELECTRICAL SYSTEM
I WAS DRIVING ALONG THE STREET GOING ABOUT MY NORMAL DAY AND WHILE I WAS DRIVING MY RADIO SHUT OFF THEN ALL MY LIGHTS ON THE DASHBOARD START COMING ON THE ABS LIGHT,SUDDEN MOVEMENT LIGHT. ALL LIGHTS IN CAR START BLINKING OFF AND ON. MESSAGE POPPED UP ON COMPUTER SCREEN THAT IT WAS IN POWER SAVING MODE. WINDSHIELD WIPERS CAME ON.STEERING LOCKED.CAR SCREEN WENT BLANK AND CAR SHUT OFF. THIS IS VERY DANGEROUS. I WAS ON A BUSY STREET AND THE ONLY THING THAT SAVED ME WAS THAT A POLICEMAN HAPPENED TO BE BEHIND ME.I TOOK IT TO THE DEALERSHIP AND IT IS GETTING CHECKED OUT. THEY SAID THAT IT IS POSSIBLE THAT MY ALTERNATOR WENT OUT. THIS COULD CAUSE SOME ONE TO LOSE THEIR LIFE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10649858October 25, 2014
VEHICLE SPEED CONTROL, ENGINE
I WAS ENTERING THE FREEWAY AND AT ABOUT 45 MPH THE CAR JUST STALLED DROPPING SPEED TO ABOUT 15 MPH SO I RELEASED THE GAS PEDAL AND STARTED TO GAIN SPEED WHEN I WAS GOING TO MERGE ONTO THE FIRST LANE AT ABOUT 50 MPH THE CAR STALLED AGAIN STOPPING THE TRAFFIC BEHIND ME. I ALMOST DROVE OFF THE FREEWAY TO AVOID THE CARS BEHIND ME. THATS THE SCARIEST BUT LIKE A MONTH AGO IT DID THE SAME THING AT A STOP LIGHT IT JUST WOULDN'T RESPOND WHEN I TRIED TO TAKE OFF SO I HAD TO TURN IT OFF AND START IT AGAIN. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10648350October 17, 2014
ELECTRICAL SYSTEM
CHRYSLER 300 2012 WITH 41261 MILES . WAS DRIVING TO WORK IN THE AM COMING TO A STOP LIGHT AND MY RADIO SHUT OFF THE DASH BOARD WENT DARK AND THE ENTIRE CAR SHUT DOWN. I HAD MY CAR TOWED TO MY MECHANIC 9/24/14, HE SAID IT WAS THE ALTERNATOR AND IT WOULD COST $555.00 FOR THE ALTERNATOR $95.00 FOR LABOR + $52.00 TAX = $702.00 FOR THE REPAIR. TODAY 10/17/14 I FIND OUT THERE IS A RECALL ON MY CAR FOR THE ELECTRICAL ALTERNATOR, HOW DO I GET A REFUND? *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10644853October 15, 2014
SERVICE BRAKES, POWER TRAIN, ENGINE
TL* THE CONTACT OWNS A 2012 CHRYSLER 300. THE CONTACT STATED THAT THE VEHICLE WOULD NOT SHIFT GEARS INTERMITTENTLY. THE CONTACT MENTIONED THAT THE SERVICE ENGINE, THE ESC SENSOR AND THE ABS SENSOR WARNING LAMP ILLUMINATED. THE VEHICLE WAS NOT INSPECTED OR DIAGNOSED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT WAS NOT INCLUDED IN RECALL NHTSA CAMPAIGN NUMBER: 12V197000 (ELECTRICAL SYSTEM, SERVICE BRAKES, AIR). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 43,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10644198October 12, 2014
ELECTRONIC STABILITY CONTROL (ESC), ELECTRICAL SYSTEM, ENGINE
WAS DRIVING ALONG DOING ABOUT 45MPH WHEN MY (ABS) LIGHT CAME ON AND THEN 10 SECONDS LATER MY BATTERY LIGHT THEN 5 SECONDS LATER ALL ELECTRIAL COMPONENTS FAILED. (LIGHTS,POWER STEARING) THE CAR WENT DEAD AND I WAS COASTING DOWN FROM 45MPH AT NIGHT TOTALLY BLACKED OUT WITH MY CHILD IN THE CAR. I WAS NEARLY HIT BY ANOTHER CAR TRYING TO STEAR THE CAR TO THE SHOULDER. IT DRAINED THE BATTERY DOWN TO NOTHING AND I SMELLED SOMETHING BURNING WITH MINOR SMOKE UNDER HOOD. NO ACTUAL FIRE THAT I COULD SEE. HAD TO REPLACE BATTERY AT 179 DOLLARS AND WITH ESTIMATE FROM DEALER AROUND 800. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10643763October 10, 2014
ELECTRICAL SYSTEM, ENGINE
FAULTY ALTERNATOR, ALTERNATOR FAILS AND CARS ENGINE POWERS OFF WHILE DRIVING, FIRST "BATTERY SAVER MODE" INDICATER COMES ON ON MESSAGE BOARD THEN GOES OFF AND DEALER CANNOT FIND THE PROBLEM, IT COMES BACK ON FEW DAYS LATER AND GOES OFF. DEALER WILL NOT KNOW PROBLEM. AFTER MESSAGE IS DISPLAYED CAR IS RUNNING ON BATTERY POWER ONLY AND EVENTUALLY KILLS BATTERY AND ALTERNATOR. "BATTERY SAVER MODE" MESSAGE GOES OFF WHEN CAR IS POWERED OFF WHEN FIRST APPEARS. THIS A COMMON PROBLEM AND VERY COSTLY. VERY DANGEROUS IF VEHICLE IS TRAVELING ON HIGHWAY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10639905September 29, 2014
ENGINE, STEERING
TL* THE CONTACT OWNS A 2012 CHRYSLER 300. WHILE TURNING THE VEHICLE AT APPROXIMATELY 35 MPH, THE ENGINE STALLED AND THE POWER STEERING INDICATOR ILLUMINATED. THE CONTACT WAS UNABLE TO RESTART THE ENGINE. THE VEHICLE WAS TOWED TO THE DEALER. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 39,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10638076September 22, 2014
ELECTRICAL SYSTEM
THE UCONNECT RADIO SYSTEM HAS MALFUNCTIONED AND WILL NOT ALLOW THE BLUETOOTH FUNCTION TO WORK ANYMORE, NOR WILL THE VOICE COMMANDS WORK. WHEN YOU CLICK ON THE PHONE BUTTON ON THE TOUCH SCREEN, IT GOES TO THE PHONE SCREEN BUT IT IS STUCK IN A HANDSFREE SYSTEM LOADING SCREEN AND NEVER ACTUALLY LOADS. WHEN YOU GO TO SETTINGS YOU CAN'T ENTER THE PHONE PORTION OF THE SETTINGS AT ALL. NOTHING HAPPENS WHEN YOU HIT THE VOICE COMMAND BUTTON EITHER, WHICH HAS NOTHING TO DO WITH THE CONNECTION OF A PHONE, IT IS JUST A FUNCTION OF THE RADIO SYSTEM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10637638September 19, 2014
VISIBILITY/WIPER
OILY FILM IS FORMING ON THE WINDSHIELD THAT REDUCES DRIVER'S VISIBILITY. DELAMINATION ON A SIDE OF WINDSHIELD - POTENTIALLY COMPROMISING INTEGRITY OF THE WINDSHIELD. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10622421August 14, 2014
ENGINE, ELECTRICAL SYSTEM
ON AUGUST 14TH 2014 I WAS DRIVING MY CHRYSLER 300S THROUGH TOWN AT 31MPH WHEN MY TRACTION AND ANTILOCK BRAKE LIGHTS CAME ON MY DASHBOARD. MY "BATTERY SAVE MODE" INFO ALSO ILLUMINATED ON THE DASHBOARD. I THEN HEARD A WHINING SOUND COMING FROM OUTSIDE THE CAR FROM UNDER THE HOOD. WE IMMEDIATELY PULL OVER INTO A GAS STATION AND OPENED THE HOOD AND THE ALTERNATOR WAS ON FIRE MELTING AND BURNING. WE IMMEDIATELY SHUT THE CAR OFF AND THE CAR IS COMPLETELY BROKE DOWN. NOTHING WORKS ON THE CAR NOW. WE HAD THE CAR TOWED HOME. I HAVE 42300 MILES ON THE CAR ONLY 6000 OUT OF WARRANTY AND THIS CAR IS CATCHING FIRE. IF I WOULD NOT HAVE PULLED OVER RIGHT AWAY I HATE TO THINK ABOUT HOW MY CHILDREN AND I COULD HAVE BEEN SERIOUSLY INJURED OR EVEN DEATH. *TR
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10621863August 12, 2014
ELECTRICAL SYSTEM
ENGINE LIGHT CAME ON, RADIO WENT OFF, AND OTHER LIGHTS ON DASH CAME ON AND CAR STARTED SMELLING LIKE RUBBER. WIPERS CAME ON AND OTHER LIGHTS WERE UP ON DASH. CAR SHUT OFF IN MIDDLE OF STREET AND WOULDN'T START BACK UP. AFTER SITTING FOR APPROXIMATELY 15-20 MINUTES IN THE STREET CAR COOLED OFF AND WE WERE ABLE TO DRIVE CAR TO DEALERSHIP SERVICE DEPARTMENT. TOOK TO DEALERSHIP SERVICE DEPARTMENT THEY SAID THERE WAS A RADIO SOFTWARE THAT NEEDED UPDATED. CONCERNED THAT THE RADIO SHUT THE ENTIRE CAR OFF AND THEY COULDN'T EXPLAIN TO ME WHAT WAS THE SOFTWARE. AFTER SEVERAL INQUIRIES TO THE CHRYSLER SERVICE CONTRACT DEPARTMENT THEY FINAL;Y GAVE ME SOFTWARE UPDATE BEING TSB-08-030-12-REV. NOT SATISFIED WITH THE RESOLUTION PROVIDED BY CHRYSLER. WOULD LIKE THIS ISSUE TO BE LOOKED BEFORE IT OCCUR TO SOMEONE ELSE OR CAUSE AN ACCIDENT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10614919July 21, 2014
AIR BAGS, ELECTRICAL SYSTEM
I PURCHASED A "CERTIFIED PRE-OWNED" CHRYSLER 300S ON 02/14/14. FROM THE BEGINNING I HAD TO GO TO THE DEALER IN NUMEROUS OCCASIONS DUE TO TOO MANY ELECTRICAL ISSUES, INCLUDING AIR BAG LIGHT, SEAT BELT ALARM THAT WILL GO OFF WHEN NOTHING OR NOBODY WILL BE ON THE PASSENGER SEAT. I HAD TO TAKE A VIDEO WITH MY PHONE WHILE DRIVING FOR THEM TO SEE THAT I WAS NOT LYING AND THAT THERE WAS AN ISSUE WITH THE AIR BAG LIGHT. FINALLY THEY CHANGED SOMETHING THERE AND AT THE SAME TIME DISCONNECTED THE ALARM FOR THE SEAT BELT SO IT WOULDN'T GO OFF. WE ASKED SEVERAL TIMES IF THIS MAY BE A SAFETY ISSUE AND THEY TOLD US IT WAS NOT. THE CAR ALSO HAS A REAR SHADE THAT HAS TO BE REPAIRED ALREADY ONCE DURING WARRANTY, AND A SECOND TIME WHEN I HAD TO PAY FOR ITS REPAIR. IT IS NOT WORKING AGAIN SINCE MORE THAN A MONTH AGO. THE HANDS FREE SYSTEM IS ALSO NOT WORKING, AND IT HAS NOT WORKED RIGHT FROM THE BEGINNING. I HAD COMPLAINED TO THEM THAT MY PHONE WAS NOT CONNECTING ALL THE TIME AND THEY KEPT SAYING IT WAS THE SATELLITE, THE PHONE, ETC. NOW OF COURSE IT DOESN'T WORK AT ALL AND I WILL HAVE TO PAY $100 JUST FOR DIAGNOSTIC. I CALLED THEIR 800 NUMBER FOR THE CERTIFIED PREOWNED CUSTOMER SERVICE AND THEY SAID IT IS THE HANDS-FREE MODULE THAT NEEDS TO BE REPLACED. THIS IS ALSO A VERY IMPORTANT SAFETY FEATURE I NEED WORKING. I COMMUTE MORE THAN 53 MILES EVERY DAY AND HAVE CONFERENCE CALLS WHILE ON THE ROAD. THE REAR VIEW CAMERA IS ALSO NOT WORKING RIGHT. IT WORKS INTERMITTENTLY AND AGAIN, THIS WAS AN ISSUE WE MENTIONED TO THE DEALER WHILE THE CAR WAS UNDER WARRANTY AND THEY ALWAYS HAD AN EXCUSE WHY THAT WAS HAPPENING. THIS AGAIN IS ALSO A SAFETY FEATURE IMPORTANT FOR THE SAFETY OF THE CAR. THIS CAR HAS TOO MANY PROBLEMS THAT SHOULD NOT BE HAPPENING TO A CAR THAT WAS CERTIFIED BY THE COMPANY TO BE IN EXCELLENT CONDITIONS AND THAT A YEAR AND 5 MONTHS LATER IS IN WORST SHAPE THAN MY 8 YEAR OLD MAGNUM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10599220June 18, 2014
ELECTRICAL SYSTEM, AIR BAGS, SERVICE BRAKES
TL* THE CONTACT OWNS A 2012 CHRYSLER 300. THE CONTACT RECEIVED NHTSA CAMPAIGN NUMBER: 13V118000 (AIR BAGS) AND NHTSA CAMPAIGN NUMBER: 12V197000 (ELECTRICAL SYSTEM , SERVICE BRAKES, AIR). THE CONTACT STATED THAT BOTH RECALLS HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE REPAIRS. THE DEALER STATED THAT PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10598889June 17, 2014
ELECTRICAL SYSTEM:ALTERNATOR/GENERATOR/REGULATOR, ELECTRICAL SYSTEM:12V/24V/48V BATTERY
TL* THE CONTACT OWNS A 2012 CHRYSLER 300. THE CONTACT STATED WHILE DRIVING AT VARIOUS SPEEDS, STRONG PERSISTENT SMELL OF ACID WAS EMITTED INTO THE VEHICLE AND SHORTLY AFTER THE VEHICLE STALLED. THE VEHICLE WAS UNABLE TO RESTART. THE VEHICLE WAS TOWED TO DEALER. THE TECHNICIAN DIAGNOSED THAT THE ALTERNATOR WAS DEFECTIVE AND WOULD NEED TO BE REPLACED. THE FAILURE PERSISTED AND THE CONTACT HAD THE VEHICLE TOWED BACK TO THE DEALER WHO STATED THAT THE BATTERY AND ONE OF THE BATTERY LINES WERE SERVERLY CORRODED AND WOULD NEED TO REPLACE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THIS FAILURE. THE FAILURE MILEAGE WAS 40,000 AND THE CURRENT MILEAGE WAS 50,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10587194May 8, 2014
STEERING, ENGINE
TL* THE CONTACT OWNS A 2012 CHRYSLER 300. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 65 MPH, THE POWER STEERING WARNING INDICATOR ILLUMINATED, THE STEERING WHEEL SEIZED, AND THERE WAS A SLIGHT REDUCTION IN THE ENGINE POWER. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 3,200.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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