Chrysler 300 Complaints (2013)

306 consumer complaints on file.

#10595682June 2, 2014
POWER TRAIN
WHILE DRIVING, I EXPERIENCED A JERKING FROM THE CAR WHEN I PRESS ON THE GAS AND WHEN I COME TO A COMPLETE STOP. AFTER DOING THIS FOR AWHILE IT BECAME EVEN MORE NOTICEABLE. ONE NIGHT WHILE DRIVING THE VEHICLE ON THE INTERSTATE, I FELT THE JERKING AGAIN AND A STALLING WHEN PRESSING THE ACCELERATOR. THE CAR THE SHUT OFF ON ME IN THE MIDDLE OF THE INTERSTATE. I HAD TO IMMEDIATE START IT BACK AGAIN AND THE MALFUNCTION INDICATOR LIGHT CAME ON AND STAYED ON UNTIL THE NEXT DAY I TOOK IT IN TO THE DEALERSHIP. WAS INFORMED THEN THAT IT WAS A TRANSMISSION PROBLEM BUT THEY WONT BE ABLE TO FIX IT. THEY GAVE THE VEHICLE BACK IN THE SAME CONDITION EXCEPT FOR THE MALFUNCTION INDICATOR LIGHT. I TOOK IT TO ANOTHER DEALERSHIP THE NEXT WEEK AND THEY NOTICED THE SAME THING AND SAID THE SAME THING AND THAT CHRYSLER WOULDN'T AUTHORIZE THEM TO FIX IT. I NOTIFIED CHRYSLER AS WELL AND THEY COULDN'T GIVE ME AN ANSWER AS TO WHY. BRAND NEW VEHICLE PURCHASED IN JANUARY THAT HAS LOST POWER WHILE DRIVING AND KEEP BEEN TOLD ITS THE TRANSMISSION. I STILL HAVE TO DRIVE THE VEHICLE BECAUSE ITS MY ONLY MEANS OF TRANSPORTATION BUT ITS STILL BAD. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10594667May 28, 2014
SERVICE BRAKES
I WAS BACKING DOWN THE DRIVEWAY OF MY DAD'S HOUSE ..THERE WAS RECYCLING BINS TO THE LEFT SIDE OF THE DRIVEWAY WHICH I WAS GONG TO HIT IF NOT MOVED OR IF I DID NOT RE-POSITION THE CAR IN THE DRIVEWAY. I STOPPED THE CAR AND DECIDED NOT TO GET OUT OF THE CAR TO MOVE THE RECYCLING BINS BUT TO PUT IT IN DRIVE TO RE-POSITION THE CAR IN THE DRIVEWAY ....STEPPED ON THE GAS ..AND BAM...BAMM...IN 3 SECONDS I WENT LIKE A BAT OUT OF [XXX]...THROUGH THE 2 CLOSED GARAGE DOORS AND THE CONCRETE WALL BETWEEN THE TWO CLOSED DOORS AND COMING TO A STOP AFTER CRASHING INTO THEIR DINING ROOM EXTERIOR WALL. IT TOOK TWO TIMES PUSHING THE STARTER BUTTON BEFORE THE ENGINE SHUT OFF. THE AIR BAG NEVER WENT OFF. IT ALL HAPPENED SO FAST....I MAY HAVE HAD MY FOOT ON BOTH THE GAS AND THE BRAKE AT THE SAME TIME (THEY ARE PRETTY CLOSE TOGETHER) AND THE GAS TOOK OVER PROPELLING THE CAR FORWARD THROUGH THE GARAGE.WHEN APPLIED AT THE SAME TIME WHICH IS PROGRAMMED TO TAKE OVER???THE GAS OR THE BRAKE? THERE SEEMS TO BE SEVERAL DIFFERENT QUIRKY THINGS THAT HAPPENED IN THAT CAR WITH ME ON THAT SCARY DAY IN MARCH. THANKS FOR YOUR HELP. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10592672May 20, 2014
SERVICE BRAKES
TL* THE CONTACT OWNS A 2013 CHRYSLER 300. THE CONTACT STATED THAT THE BRAKE PEDAL FAILED INTERMITTENTLY. THE CONTACT HAD TO APPLY FORCE TO THE BRAKE PEDAL IN ORDER TO ENSURE THAT THE VEHICLE STOPPED. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHO WAS UNABLE TO REPLICATE NOR DIAGNOSE THE FAILURE. THE VEHICLE WAS TO BE INSPECTED, DIAGNOSED AND REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 20,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10574790March 25, 2014
VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
THE WINDOWS WOULD NOT ROLL BACK UP IT'S BEEN TO THE SHOP NUMEROUS TIMES WE HAD THE SAME PROBLEM WITH OUR DODGE CARAVAN I'M SO OVER CHRYSLER CAUSE WE KEEP HAVING SAME PROBLEMS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10568054March 9, 2014
VISIBILITY:SUN/MOON ROOF ASSEMBLY
I WAS DRIVING ON FREEWAY AND SUNROOF EXPLODED. THERE WAS NO ROCKS OR ANY ADVERSE WEATHER. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10566589March 1, 2014
EXTERIOR LIGHTING
JUST PURCHASED USED CHRYSLER 300 IN CLERMONT FL.FROM CHRYSLER DEALER. DROVE THE CAR HOME TO TN. OUR HOME IS RURAL AREA IN SUBDIVISION ON LAKE AND MOST ROADS IN THIS AREA ARE RURAL HWYS. AND STREETS. THE DAY AFTER GETTING HOME MY WIFE AND I WENT TO DINNER AT RESTAURANT APPROX. 25 MILES AWAY. BY TIME WE STARTED HOME IT WAS DARK AND IMMEDIATELY, AS SOON AS I TURNED ONTO UNLIT STATE ROAD, VISIBILITY ON LOW BEAMS WAS ALMOST NON EXISTENT GOING DOWNHILL AND IN DIPS. THE LOW BEAMS ILLUMINATE ONLY 10-20 FT. IN FRONT OF THE CAR WITH ALMOST NO SIDE ILLUMINATION IN DIPS AND DOWNHILLS. OTHER DRIVERS WITH SAME COMPLAINT CALL IT A SHUTTER OR TUNNEL EFFECT AND I AGREE. SIDE ROADS AND STREET TURNS ARE VERY DIFFICULT AS YOU CAN NOT SEE EITHER READILY. SINCE THEN MY WIFE DROVE THE CAR AND HAD TO COME HOME IN DARK AND SAID SEE NEARLY WRECKED BECAUSE OF THE PROBLEM AND REFUSES TO DRIVE IT AT NIGHT. THIS IS VERY SERIOUS AND EXTREMELY DANGEROUS DEFECT IN DESIGN AND MUST BE ADDRESSED BEFORE (IF IT NOT ALREADY) SERIOUS ACCIDENTS OCCUR, READING CHRYSLER FORUMS SHOWS THIS IS NOT KNEW PROBLEM WITH MANY COMPLAINTS CONTRIBUTED TO THIS SITUATION. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10566108February 26, 2014
POWER TRAIN
TL- THE CONTACT OWNS A 2013 CHRYSLER 300. THE CONTACT STATED THAT THE VEHICLE'S TRANSMISSION WAS IN THE PARK POSITION WITH THE ENGINE TURNED ON BEFORE SHE EXITED THE VEHICLE. APPROXIMATELY 4 MINUTES LATER THE VEHICLE SUDDENLY BEGAN TO DRIVE BACKWARDS AND CRASHED INTO A SECOND VEHICLE. THE CONTACT INDICATED THAT THE PASSENGER IN THE FRONT PASSENGER SEAT WAS ABLE TO MOVE INTO THE DRIVERS SEAT AND STOP THE VEHICLE BY PRESSING THE BRAKES. THE CONTACT INDICATED THAT THE PARKING BREAK WAS NOT ENGAGED DURING THE INCIDENT. NO INJURIES WERE REPORTED AND NO POLICE REPORT WAS TAKEN. THE VEHICLE WAS DIAGNOSED AT THE DEALER AND THE CONTACT WAS INFORMED THAT THE DEFECT WAS DUE TO A SOFTWARE MALFUNCTION. NO ADDITIONAL INFORMATION WAS AVAILABLE. NO REPAIRS WERE PERFORMED. THE FAILURE MILEAGE WAS 39,000. JFT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10562363January 31, 2014
SUSPENSION, WHEELS
VEHICLE: 2013 CHRYSLER 300 PURCHASE DATE: NOVEMBER 10, 2013 (418 MILES AT THE DATE OF PURCHASE) DATE OF VEHICLE BREAKDOWN: DECEMBER 9TH, 2013 (1309 MILES AT THE DATE OF BREAKDOWN) DRIVEN FOR 891 MILES BEFORE DEFECT SCENARIO: I WAS COMING HOME FROM WORK ON DECEMBER 9TH, WHEN THE CONTROL ARM ON THE FRONT-DRIVER'S-SIDE SNAPPED WHILE I WAS DRIVING 25MPH ON A STRAIGHT NEIGHBORHOOD ROAD, CAUSING THE VEHICLE TO SWERVE AND ALMOST CRASH INTO ANOTHER MOVING CAR ON THE ROAD. UPON EXAMINATION, HEAVY RUST WAS FOUND ALL OVER THE SUSPENSION OF THE VEHICLE. DAMAGES: THE RUST DAMAGE IS MORE THAN REGULAR SURFACE RUST, AND HAS EATEN AWAY AT THE CONTROL ARM BUSHELS, CAUSING THE FRONT LEFT CONTROL ARM TO SEPARATE FROM THE VEHICLE WHILE THE VEHICLE WAS MOVING. THE VEHICLE THEN COLLAPSED ONTO ITS BODY, CAUSING MAJOR BODY DAMAGE TO THE LEFT SIDE OF THE VEHICLE AS WELL AS THE BUMPER. THIS MEANS THAT EVERY 2013 CHRYSLER 300 COULD POTENTIALLY BE UNSAFE FOR OPERATION AND THIS ISSUE NEEDS TO BE ADDRESSED BEFORE THERE ARE INJURIES AND DEATHS DUE TO THIS DEFECT. CURRENTLY, BOTH THE DEALER AND CHRYSLER CORPORATION ARE REFUSING TO DEAL WITH THE SAFETY CONCERNS FROM THE OWNERS OF THIS VEHICLE REGARDING HEAVY RUST FOUND ON THE CHRYSLER 300 AND OTHER MODELS, AND ARE REFUSING TO REPLACE DEFECTIVE VEHICLES WITH SAFER VEHICLES AS THE LEMON LAW REQUIRES THE WHEELS TO COME OFF 2 MORE TIMES BEFORE CHRYSLER EVEN CONSIDERS TO BUY THE VEHICLE BACK. THIS IS NOT A COMPLAINT REGARDING A MALFUNCTIONING SUNROOF, FAULTY ELECTRONICS, AND HEADLIGHT PROBLEMS (WHICH ARE ALSO PROBLEMS ASSOCIATED WITH THIS MODEL), BUT A MAJOR SAFETY CONCERN THAT COULD LEAD TO UNNECESSARY INJURIES BECAUSE THE FAULTY MEXICAN AND CHINESE PARTS USED TO BUILD THE SUSPENSION ARE QUICK TO RUST AND BREAK. PLEASE FILE YOUR COMPLAINTS WITH NHTSA AND LET THEM KNOW THAT RUSTED SUSPENSION PARTS ARE GROUNDS FOR A NATIONAL RECALL. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10560872January 21, 2014
VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM
CABIN AIR RECIRCULATE STOPS WORKING. CHRYSLER SAYS THAT IS NORMAL FUNCTION. BUT WHEN YOU ARE DRIVING BEHIND A DIESEL VEHICLE, YOU ARE STUCK BREATHING THAT AIR, AND IT MAKES ME SICK. IT GOES ON OCCASIONALLY, BUT ONLY FOR A MINUTE OR TWO. THEN IT GOES OFF, AND YOU CANNOT TURN IT BACK ON. I HAVE DRIVEN MANY MILES IN MANY CLIMATES AND GET THE SAME RESULT. I HAVE OWNED A CHRYSLER 300 BEFORE AND IT DID NOT FUNCTION LIKE THIS. NOR, ANY OTHER VEHICLE I HAVE OWNED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10558688January 6, 2014
ELECTRICAL SYSTEM
MESSAGE "BATTERY IN SAFE MODE" COMES ON AT ABOUT 11 TO 15 MPH. THIS IS A TWO MONTH OLD CAR WITH ONLY 2100 MILES. WHEN I SPOKE TO THE DEALERSHIP THE PERSON STATED THAT IT WOULD COME ON AT START UP. IT DIDN'T. WHEN I SAID THERE WERE SEVERAL CASES REPORTED ON THE FORUMS, SUCH AS THE 300C FORUM, REPORTING BAD BATTERIES HE LAUGHED AND SAID THAT WASN'T THE CASE. THIS WAS DURING A PHONE CONVERSATION WHEN THE PERSON HADN'T EVEN SEEN THE VEHICLE. IT WAS ALSO BEFORE I COULD SAY ANYTHING ABOUT THE NUMEROUS POSTS ABOUT THE ALTERNATOR/REGULATOR GOING BAD AND KILLING THE BATTERY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10557935December 31, 2013
STRUCTURE:BODY, AIR BAGS
I WAS DRIVING ON KEERANS STREET ON FORT BRAGG, NC AT APROX 30MPH WHEN I WAS HIT BY A 2012 CHEVY EXPRESS 3500 DUE TO HIS FAILURE TO YIELD AT APPROX 25MPH. NONE OF MY AIRBAGS DEPLOYED AND THE WHIPLASH CAUSED NECK INJURY AND BACK INJURY. CHRYSLER INFORMED ME THAT IT REQUIRES A MINIMUM SPEED OF 20MPH TO SET OFF THE SIDE IMPACT AIRBAGS. *TR
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10556901December 21, 2013
EXTERIOR LIGHTING
THE LIGHTING ON THIS CAR IS UNBELIEVABLY BAD. WHEN I PURCHASED THE CAR, I DROVE IT HOME AT NIGHT, AND ALMOST PUT IT IN A DITCH TWICE, DUE TO SUBSTANDARD LIGHTING. EVEN WITH THE HIGH BEAMS ON, IT WAS DIFFICULT TO SEE THE ROAD. I TOOK IT TO THE DEALERSHIP THE NEXT DAY AND THEY ADJUSTED THE HEADLIGHTS TO THE UPPER LIMITS. I CAN NOW SEE BETTER WITH THE LOW BEAMS, BUT THE HIGH BEAMS SHINE INTO THE TREES. WHEN I TOOK IT BACK TO THE DEALERSHIP AGAIN, THEY SAID THAT THERE WAS NOTHING THEY COULD DO BEYOND WHAT THEY HAD ALREADY DONE. I HAVE BEEN READING OTHER COMPLAINTS OF THE SAME SAFETY ISSUE, AND IT IS OBVIOUS THAT THIS PROBLEM IN NOT UNIQUE TO MY VEHICLE, BUT EXTENDS TO THE CHRYSLER 300 BUILT IN 2012 AND 2013. LACK OF PROPER LIGHTING PRESENTS A DEFINITE SAFETY HAZARD AT NIGHT, AND CHRYSLER SHOULD BE MADE TO FIX THIS PROBLEM BEFORE SOMEONE IS KILLED BECAUSE OF IT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10555252December 9, 2013
SUSPENSION, STEERING, STRUCTURE:BODY
UNDERNEATH THE VEHICLE, ON THE SUSPENSION PARTS THERE IS TONS OF RUST! THE METAL IS BEGINNING TO COME APART AROUND THE CONTROL ARM BUSHINGS!! SOMEONE TOLD ME ABOUT THIS ISSUE, AND HAD ME LOOK, AND MY CAR IS COMPLETELY WORSE THEN HIS!!!!!! THIS ISSUE NEEDS TO BE RESOLVED, A COMPLAINT HAS BEEN FILED, WHERE SOMEONE HIT THE WALL DUE TO THIS ISSUE!!!!! DON'T LET PEOPLE DIE!!! MAKE CHRYSLER FIX THIS MESS! THIS ISN'T A CAR RADIO NOT WORKING, OR THE INTERIOR FALLING APART... THIS IS A LIFE OR DEATH ISSUE! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10555185December 7, 2013
EXTERIOR LIGHTING
THE HEADLIGHT BRIGHTNESS ON THE 300 MODEL ARE JUST TERRIBLE. I TOOK IT BACK TO THE DEALERSHIP TO TRY TO ADJUST THE LIGHTS. THE DEALER TOLD ME THAT THESE LIGHTS ARE NOT ADJUSTABLE AND THIS IS HOW THEY CAME FROM THE FACTORY. I EXPLAINED TO THEM AT NIGHT I DRIVE WITH THE HIGH BEAMS ON AND NO OTHER CARS FLASH THEIR LIGHTS. THE LOW BEAMS DO NOT LIGHT UP THE ROAD EVEN WITH THE FOG LAMPS ON. THE DEALERSHIP TOLD ME THAT THIS WAS A HUGE PROBLEM ON THE 200 SERIES BUT HAVE NOT HEARD ABOUT THIS ON THE 300. THIS IS A SAFETY DEFECT WHICH WILL RESULT IN DEATH. THIS IS A SERIOUS ISSUE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10554741December 4, 2013
SUSPENSION, POWER TRAIN
FROM JUST AFTER A FEW DAYS OF PURCHASE, ON ALL THE SUSPENSION PARTS, THERE IS TONS OF RUST EATING AWAY AT THE SUSPENSION OF MY BRAND NEW CAR. THIS ISSUE IS ON EVERY SINGLE CHRYSLER 300 BEING SOLD. AND EVERY SINGLE CHRYSLER 300 IS IN DANGER. THE FRONT AND REAR SUSPENSION IS ON A TICKING TIME BOMB TO RUST, AND BREAK APART. THE RETAINING RING AROUND THE BOTTOM OF THE BALLJOINT, THE METAL HOLDING IT ON, CAN BE SCRAPED RIGHT OFF. I HAVE EMAILED CHRYSLER, THEY HAVE NO COMMENT. YOU CAN VISIT A LOCAL CHRYSLER DEALER RIGHT NOW, AND NOTICE THIS ISSUE. MULTIPLE CONSUMERS ON CHRYSLER300SFORUMS.COM RECOGNIZE THIS ISSUE, AND HAVE TRIED TO COMMUNICATE WITH CHRYSLER ABOUT IT SIMPLY PUT, THE SUSPENSION WAS NOT COATED PROPERLY IN PAINT... AND BRITTLES RIGHT OFF. EACH PART NEEDS TO BE REPLACED. ESPECIALLY THE CONTROL ARM BUSHING RINGS, AND TIE-ROD END RETAINING RINGS. SMALLER PARTS SUCH AS THESE, WILL COLLAPSE UNDER GREAT PRESSURE I HAVE VIDEOS, AND PICTURES THAT DOCUMENT THESE FINDINGS. ALONG WITH MULTIPLE CONSUMERS WITH THE SAME ISSUES. DO NOT LET SOMEONE DIE OVER THIS ISSUE!!!! FILE A RECALL TO CHRYSLER TO REPLACE OUR SUSPENSION AND ALL AFFECTED PARTS! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10553799November 25, 2013
VISIBILITY
MY MOON ROOF EXPLODED ON MY 2013 CHRYSLER 300S. I BOUGHT IT IN AUGUST AND ON NOVEMBER 5TH THIS OCCURRED. I WAS DRIVING 65MPH DOWN THE FREEWAY AND HEARD A LOUD EXPLOSION THAT I INITIALLY THOUGHT WAS A TIRE BUT THE WIND I HEARD WAS COMING FROM ABOVE ME WHEN MY MOON ROOF WAS CLOSED. MY MOON ROOF SHADE WAS CLOSED AND I COULD HEAR SOUNDS OF WIND AND GLASS FALLING ONTO IT. I DID NOT SEE ANY DEBRIS COMING AT ME WHEN THIS OCCURRED. IF MY MOON ROOF WASN'T CLOSED I WOULD HAVE BEEN SHOWERED WITH GLASS. I PULLED OFF AT THE NEAREST EXIT TO TAKE PICTURES OF THE DAMAGE AND CALLED IN TO HAVE AN OFFICER SHOW UP TO FILE A POLICE REPORT. PICTURES SHOW THE GLASS BOWING IN AN UPWARD FASHION. I HAVE FOUND MULTIPLE INCIDENTS AND CLAIMS SIMILAR TO MINE ON THE INTERNET. I WILL NEVER DRIVE WITH MY MOON ROOF SHADE OPEN WHILE THE GLASS IS CLOSED. I HAVE A WIFE AND TWO LITTLE GIRLS 3YRS AND 9 MONTHS THAT IF THIS HAPPENED AGAIN WHILE THEY WERE IN THE CAR WOULD BE A CATASTROPHE. I REGRET THAT I PURCHASED THE MODEL WITH A MOON ROOF. BEING THAT THERE ARE SO MANY PEOPLE WRITING ABOUT THESE EXPLOSIONS, I WOULD LIKE TO SEE SOMETHING MAKE IT TO THE MEDIA THE SAME WAY THAT SUV ROLLOVERS DID YEARS BACK ENSURING THAT CONSUMERS KNEW OF A GREAT DANGER THAT COULD COME UNTIL MANUFACTURERS PAID MORE ATTENTION TO THE ISSUE AT HAND. MY DEALERSHIP TOLD CHRYSLER THAT THEY WERE UNABLE TO IDENTIFY WHAT CAUSED THE EXPLOSION / GLASS BREAKAGE. THE EXPLOSION AND GLASS SHATTERING CAUSED PAINT DAMAGE TO THE CAR AS WELL. BEING THAT MY DEALERSHIP TOLD CHRYSLER THAT THEY COULD NOT VERIFY THE CAUSE, CHRYSLER'S STANCE IS THAT THEY ARE NOT WILLING TO DO ANYTHING. AFTER SEEING THE AMOUNT OF INCIDENTS SIMILAR TO MINE ACROSS MULTIPLE MAKES AND MODELS OF VEHICLES, I FEEL ADDITIONAL AWARENESS SHOULD BE GIVEN TO CONSUMERS REGARDING SUN / MOON ROOFS. MANUFACTURES SHOULD TAKE MORE RESPONSIBILITY ON THIS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10553312November 22, 2013
ENGINE
TL* THE CONTACT OWNS A 2013 CHRYSLER 300C. THE CONTACT STATED THAT A LOUD TICKING NOISE WAS HEARD FROM THE LEFT SIDE OF THE ENGINE COMPARTMENT WHEN INITIALLY STARTING THE ENGINE. THE TICKING NOISE WAWS MORE PROMINENT WHEN STARTING THE VEHICLE IN COLDER TEMPERATURES AND COULD ALSO BE HEARD WHEN ACCELERATING AND IDLING. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSIS. THE TECHNICIAN WAS UNABLE TO DIAGNOSE THE FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 200. ## VIN PASSED ## CHRYSLER 300C 2013 ##
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10552699November 18, 2013
VISIBILITY
WENT THRU A DRIVE THRU MY VENT WAS OPEN SO I DECIDED TO CLOSE IT & THE ENTIRE GLASS SHATTERED! I CALLED THE DEALERSHIP & THEY SAID DROP IT OFF. THE ASST. MGR CALLED ME BACK MON. & ASKED WHAT HAPPENED, I TOLD HIM. THE NEXT DAY HE CALLED & SAID THEY FOUND THE PROBLEM, A PIECE OF PAPER THAT I WROTE GPS DIRECTIONS 2 WEEKS PRIOR WAS STUCK IN THE MECHANISM. I WAS LIKE, A PIECE OF PAPER? I WENT TO THE DEALERSHIP TO HAVE THEM SHOW ME THE PAPER. I TOLD THEM THERE WAS NO WAY THAT PIECE OF PAPER THAT WAS IN THE CUBBY IN FRONT OF THE SHIFT LEVER: FLEW PAST MY HEAD FOLDED 2 MORE TIMES & STUCK IN THE VENT MECHANISM, THUS SHATTERING THE GLASS. THE PAPER (5"X 8") HAD ONLY BEEN IN THE CAR FOR 2 WEEKS & WAS FOLDER IN 1/4'S NOT 16THS. I SAID THERE IS NO WAY THAT PIECE OF PAPER FLEW PAST MY HEAD, FOLDED 2 MORE TIMES (WAS NOW 1.5" X 2") & STUCK IN THE MECHANISM. THEY SAID BECAUSE OF THIS IT IS NOT UNDER WARRANTY. I'VE TALKED TO FRIENDS, INSURANCE COMP (LOCAL & MAIN AGENT), 6 OTHER MECHANICS (2 AT OTHER CHRYSLER DEALERSHIPS), ALL SAY BOGUS! THE INS. ADJUSTER SAID IN HIS 30 YRS HE HAS NEVER HEARD OF SUCH A THING OR DID HE BELIEVE IT! I BOUGHT THE CAR DEC. 2012, IT HAS 4800 MILES SO I'M APPALLED! I ADDED TO THE EDMUNDS FORUM & RECEIVED A REPLY FROM THE 'HOST' OF THE FORUM: #160 OF 161 RE:2013 CHRYSLER MOONROOF GLASS SHATTERED [BHERTZ300] BY [XXX] HOST NOV 15, 2013 (12:01 PM), REPLYING TO: BHERTZ300 (NOV 13, 2013 5:46 AM) WOW. THAT HAS TO BE THE MOST BIZARRE "BLAME" STORY I'VE SEEN IN THIS DISCUSSION. THERE ARE A LOT OF INSTANCES OF DEALERSHIP SERVICE PERSONNEL BLAMING THE INCIDENT ON THE OWNER DROPPING SOMETHING ON THE SUNROOF, OR SOMETHING SPONTANEOUSLY FALLING FROM THE SKY ONTO THE SUNROOF, BUT THIS IS DEFINITELY THE FIRST "MAGIC PAPER" EXCUSE I'VE SEEN! IT'S A SHAME THAT EITHER SERVICE PERSONNEL ARE BLAMING IT ON AN OUTSIDE FORCE, OR DON'T KNOW ABOUT POTENTIAL DEFECTS IN GLASS. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10550366October 31, 2013
POWER TRAIN
TL* THE CONTACT OWNS A 2013 CHRYSLER 300 C. WHILE DRIVING 30 MPH, THE VEHICLE FAILED TO INCREASE SPEED DESPITE THE ACCELERATOR PEDAL BEING DEPRESSED. THE VEHICLE WAS TAKEN TO THE DEALER FOR INSPECTION. THE CONTACT WAS ADVISED THAT THE TORQUE CONVERTER MAY HAVE TO BE CHANGED. THE DEALER REPLACED THE TRANSMISSION FILTER AND SOLENOID. THE FAILURE RECURRED AND WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 13,957.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10549914October 28, 2013
EXTERIOR LIGHTING
CHRYSLER MANUFACTURE IS AWARE AND HAS ACKNOWLEDGED THE SAFETY ISSUE PERTAINING TO THE LIGHTING OR RATHER THERE THE LACK OF LIGHTING. WHAT IS IT GOING TO TAKE FOR SOMETHING TO BE DONE ?? FATALITIES . I WAS ASSURED THAT THEY WOULD RESOLVE THE ISSUE HOWEVER I AM STILL DRIVING A CAR THAT I PAID GOOD MONEY FOR AND CAN'T DRIVE AT NIGHT. I TOOK MY CAR BACK TO THE DEALERSHIP ON THREE OCCASIONS FOR THEM TO ADJUST THE HEADLIGHTS AS THERE IS NO LIGHTING TO THE LEFT OR RIGHT SIDES IN RURAL AREAS. AFTER THE 2ND ATTEMPT TO CORRECT THE PROBLEM UNSUCCESSFULLY ONE OF THE TECHNICIANS THAT WORKED AT THE DEALERSHIP MET ME THE NEXT EVENING AT NIGHT AND SAW FOR HIMSELF AND HE REPORTED TO HIS BOSSES THAT THERE WAS A VERY SERIOUS PROBLEM. THE DEALERSHIP ADVISED AND GAVE CONTACT INFO TO DIRECTLY CONTACT CHRYSLER THIS WAS ON 6/27/13 THE FOLLOWING DAY RECEIVED EMAIL AND A PH. CALL STATING THAT THE DESIGN TEAM AT CHRYSLER EXAMINED THE IDENTICAL MODEL AND ACKNOWLEDGED THERE WAS A DEFINITE SAFETY ISSUE ASSIGNED A CASE# AND QUOTE " THERE IS IN FACT A FACTORY DEFECTIVE FLAW/CHARACTERISTIC IN THE DESIGN OF THE CAR PERTAINING TO ITS HEADLIGHTS" UNQUOTE . I HAVE ALMOST RAN OVER A MOTHER AND CHILD OUT WALKING, I HAVE BEEN IN 2 DITCHES AND A INCH FROM GOING INTO THE RIVER NOT TO MENTION THE ANIMALS. THERE IS NO EXCUSE FOR DRAGGING THEIR FEET IT WAS EXPLAINED TO ME THAT WITH IT BEING A LUXURY CAR THEY DIDN'T HAVE ENOUGH COMPLAINTS AS LUXURY CARS WERE SELDOM ON RURAL ROADS ESPECIALLY AT NIGHT . I AM A DISABLED VETERAN BEEN THRU A LOT AND IT WOULD BE A SHAME TO MEET MY MAKER DUE TO THE SELF ABSORBED EXEC'S AT CHRYSLER . I FILL CERTAIN THAT THEY WOULDN'T FOR A SECOND PAY FOR A VEHICLE THAT COULDN'T BE SAFELY DRIVEN AT NIGHT. I HAVE ALL OF THE DATES AND P.O.C.'S THE CASE # ASSIGNED BY CHRYSLER PLEASE RESOLVE THE ISSUE BEFORE IT TAKES AN INNOCENT LIFE IF IT HASN'T ALREADY.. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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