Chrysler 200 Complaints (2015)

1,993 consumer complaints on file.

#10954843February 15, 2017
POWER TRAIN
TL* THE CONTACT OWNS A 2015 CHRYSLER 200. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V529000 (POWER TRAIN); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10954957February 15, 2017
ENGINE, POWER TRAIN
MY CAR HAS BEEN "JERKING" SINCE I BOUGHT & WAS REPEATEDLY TOLD BY CJD ARLINGTON IN HAT IT WAS THE 9 SPEED TRANNY & THE CAR HAS TO RELEARN MY DRIVING.12/28 MY CAR LOST POWER AND WENT INTO NEUTRAL. IT HAD TO BE TOWED IN.THEY CALLED THE NEXT DAY AND TOLD ME THE CAR DIDN'T STORE ANY ERROR MESSAGES AND WAS SAFE TO PICK UP. I REFUSED AND ASKED THEM TO TEST THE CAR MORE BECAUSE THERE OBVIOUSLY HAD TO BE AN ISSUE SINCE THE CAR CUT OFF & WENT INTO NEUTRAL AS I WAS BRAKING AT A LIGHT.I HAD THE CAR TOWED TO A DIFFERENT CJD IN TOWN & THEY CALLED THE NEXT DAY STATING I NEEDED A NEW ENGINE AND POSSIBLY A NEW TRANNY. THEY ONLY REPLACED THE ENGINE & THE TCM VALVE. I GOT THE CAR BACK(1/6/17) AND THE NEXT MORNING I PULLED OUT ON A STREET AND THE CAR JERKED SO HARD. IT LEFT MY NECK IN PAIN FOR THE REMAINDER OF THE DAY. I CONTACTED CHRYSLER CUSTOMER CARE TO FILE A COMPLAINT. I WAS TOLD TO TAKE THE CAR BACK TO SEE IF THEY COULD FIX THE ISSUE BEFORE A RESOLUTION IS DETERMINED. I WAS TOLD I NEEDED A NEW TRANNY THIS TIME. THE CAR IS STILL JERKING, HESITATING/LAGGING AT TIME, AND VERY SCARY TO DRIVE. I TOOK THE CAR IN LAST WEEK 2/9 WITH COMPLAINTS AND THEY GAVE IT RIGHT BACK A FEW HOURS LATER SAYING THEY DIDN'T SEE ANYTHING WRONG. I SHOWED A VIDEO OF THE CAR RUNNING AND SOUNDING LIKE A LAWN MOVER. THEY SAID THE NOISE WASN'T NORMAL BUT SINCE IT WASN'T SHOWING ANY ERROR MESSAGES OR MAKING THE NOISE THERE THEY COULDN'T KEEP IT. IVE BEEN TRYING TO REACH MY CASE MANAGER(BRIDGETT)WITH FCA & SHE WON'T RETURN MY PHONE CALLS AS USUAL. SHE OFFERED A TRADE IN ASSISTANCE PROGRAM BUT IT HAD TO BE ANOTHER CJD VEHICLE & 2017 WHICH I CAN'T AFFORD & DON'T WANT ANOTHER VEHICLE FROM THEM. IM TIRED OF DRIVING AROUND IN FEAR THAT MY CAR WILL LOSE POWER AGAIN OR CAUSE ME TO GET HIT. IM UPSIDE DOWN & NOBODY SEEMS TO CARE ABOUT I HAVE 8 SERVICE INVOICES ABOUT THIS ISSUE.THE FIRST WAS 5/25. I PURCHASED THE CAR 3/19
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10954138February 13, 2017
AIR BAGS, STRUCTURE:BODY, UNKNOWN OR OTHER
MY CHRY 200, 2015 WAS INVOLVED IN A FRONT END COLLISION AND THE AIR BAGS DID NOT DEPLOY. WHEN MY CAR COLLIDED WITH THE SIDE OF A SCHOOL BUS THE WHOLE FRONT AND DRIVER SIDE OF THE CHRYSLER WAS SMASHED IN AND TORE OFF. THE VEHICLE WAS IN MOTION ON IMPACT, ON A CITY STREET WHILE TURNING LEFT.
Crash:
Yes
Fire:
No
Injuries:
2
Deaths:
0
#10954162February 13, 2017
AIR BAGS
TL* THE CONTACT OWNS A 2015 CHRYSLER 200. WHEN THE VEHICLE WAS STARTED, "SERVICE AIR BAG SYSTEM" APPEARED ON THE INSTRUMENT PANEL. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE ELECTRICAL CONNECTION NEEDED TO BE CONNECTED. THE VEHICLE WAS REPAIRED. FOUR MONTHS AFTER THE REPAIR, THE WARNING INDICATOR ILLUMINATED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 48,982.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10954171February 13, 2017
ELECTRICAL SYSTEM, ENGINE, UNKNOWN OR OTHER
- ON OCTOBER 25, 2016 THE CAR WENT INTO LIMP MODE AND 'BUCKING' AS I WAS DRIVING DOWN THE ROAD WITH MY HUSBAND AND THREE CHILDREN IN THE CAR. I HAD THE VEHICLE TOWED TO STEW'S. I SPOKE WITH BOB MCKEEHAN AND THE SALES MANAGER, BOTH ASSURED ME THE CAR WAS SAFE AND WILL BE FIXED. - OCTOBER 27TH ' 'SEEMS IT'S AN ELECTRICAL PROBLEM RATHER THAN A TRANSMISSION ISSUE' - OCTOBER 31ST ' 'ORDERED A WIRING HARNESS' - NOVEMBER 1ST ' 'CAR READY TO GO' - ALL PAPERWORK SHOWED RECALLS WERE FIXED - JANUARY 23RD THE CAR AGAIN WENT INTO LIMP MODE AND BEGINS 'BUCKING' IN THE PARKING LOT OF MY OFFICE. THERE WERE ONLY 1610 MILES PUT ON IT FROM OCTOBER - JANUARY 30TH ' PICKED UP THE CAR AND WAS TOLD IT WAS THE CAM SHAFT. - FEBRUARY 4TH ' THE CAR GOES INTO LIMP MODE WITH MY HUSBAND AND CHILDREN IN THE CAR - FEBRUARY 6TH ' CAR TOWED IN. STILL IN THE SHOP. THEY DON'T KNOW WHAT TO DO WITH IT. CAR IS STILL AT THE DEALERSHIP.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10953780February 10, 2017
EXTERIOR LIGHTING
THE LOW BEAMS ARE BLOCKED BY ASSEMBLY AND IN ORDER TO GET THEM POINTED HIGH ENOUGH TO DO ANY GOOD THE HIGH BEAMS DONT WORK CORRECTLY. THIS OCCURS AT ALL TIMES. IF POINTED AT A WALL YOU CAN CYCLE BETWEEN HIGH AND LOW BEAMS AND THE LOW BEAMS SHOW UP AS A IF YOU WERE COVERING HALF OF A NORMAL HEADLIGHT WITH A BOOK.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10953697February 9, 2017
POWER TRAIN
WHEN DRIVING MY VEHICLE IT WILL NOT SHIFT GEARS, I HAVE TO LET UP ON THE GAS AND THEN APPLY PRESSURE TO GAS PETAL AND IT WILL FINALLY SHIFT VERY HARD. SOMETIMES WHILE TRYING TO EXELERATE ON RAMP TO GET INTO THE HIGHWAY IT WILL NOT EXELERATE BUT JUST BE STUCK IN FIRST GEAR AND THEN IT WILL JUMP OR SHIFT VERY HARD INTO THE CORRECT GEAR. I HAVE HAD THIS HAPPEN MANY TIMES ON THE HIGHWAY AND ALMOST BEEN HIT BECAUSE I'M COMING OFF THE RAMP TO SLOW. OTHER TIMES I WILL JUST BE DRIVING IN THE CITY AND IT WILL JUMP WITHOUT SHIFTING. I HAVE EXPRESSED MY CONCERNS WITH MY DEALERSHIP ON MAY OCCASIONS. THIS HAS BEEN HAPPENING EVER SINCE I PURCHASED THE VEHICLE IN MARCH OF 2016.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10949885February 6, 2017
ENGINE, POWER TRAIN
COMPATIBILITY OF ENGINE AND TRANSMISSION (POWERTRAIN). WHILE STATIONARY AT A RED LIGHT OR STOP SIGN WHILE THE VEHICLE IS IN DRIVE THERE IS EXCESSIVE VIBRATION IN THE STEERING WHEEL. WHILE STILL IN A STATIONARY MODE YOU CAN MOVE THE SELECTOR KNOB TO NEUTRAL AND THE VIBRATION WILL GO AWAY. THIS TEST CONFIRMS THAT THERE IS DEFINITELY A TORQUE ISSUE WITH THE DRIVE TRAIN. CHRYSLER HAS INCORPORATED ALL KNOWN SOFTWARE UPDATES AND REPLACED ALL MOTOR AND TRANSMISSION MOUNTS. PROBLEM STILL EXISTS. CHRYSLER RESPONSE WAS THIS IS A CHARACTERISTIC OF THE 200 AND WILL NOT AFFECT ANY COMPONENTS. EXCESSIVE VIBRATION INDICATES THAT THERE ARE COMPONENTS NOT IN ACCEPTABLE RANGE OF TOLERANCE AND WILL CAUSE COMPONENTS TO WEAR OUT PREMATURELY. THIS PROBLEM THAT IS ASSOCIATED WITH THE POWERTRAIN COULD BECOME A SERIOUS SAFETY ISSUE IN THAT THE LOSS OF HUMAN LIFE IS POSSIBLE SHOULD THE POWERTRAIN LOCK UP DUE TO PREMATURE FAILURE OF INTERNAL COMPONENTS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10949250February 3, 2017
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2015 CHRYSLER 200. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V470000 (ELECTRICAL SYSTEM); HOWEVER, THE PART FOR THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE VIN WAS NOT PROVIDED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10948607January 31, 2017
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM
TL* THE CONTACT OWNS A 2015 CHRYSLER 200. WHILE OPERATING THE VEHICLE, THE OCCUPANTS SUFFERED FROM CARBON DIOXIDE POISONING, WHICH CAUSED NAUSEA FATIGUE, AND HEADACHES. THE VEHICLE WAS TAKEN TO THE DEALER ON MULTIPLE OCCASIONS BEFORE IT WAS DETERMINED THAT THE FAILURE WAS DUE TO A LOOSE FITTING EXHAUST FASTENER. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VIN WAS INVALID. THE FAILURE MILEAGE WAS 24,000. UPDATED 05/17/17*LJ
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10948481January 30, 2017
AIR BAGS
MY DAUGHTER WAS IN A CAR ACCIDENT ON JANUARY 27, 2017 WHERE THEY HAD TO CUT HER OUT OF THE CAR AND HER AIR BAGS NEVER DEPLOYED ON ANY PART OF THE VEHICLE
Crash:
Yes
Fire:
No
Injuries:
2
Deaths:
0
#10947760January 26, 2017
ELECTRICAL SYSTEM
MY MEDIA CENTER/RADIO SUDDENLY POWERS OFF AT ANY GIVEN MOMENT AND POWER ON WHEN IT WANTS PROBLEM IS WHILE MY SEATS ARE HEATED I CAN'T TURN THEM OFF UNLESS THE MEDIA SCREEN IS ON. HUGE PROBLEM. THIS ISSUE IS VERY ANNOYING . MY VEHICLE IS EITHER PARKED, IN MOTION, OR EVEN AT A STOP LIGHT THIS HAPPENS PERIODICALLY THROUGHOUT MY DRIVING DAY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10946913January 23, 2017
ELECTRICAL SYSTEM, POWER TRAIN
I WAS PARKED ON THE STREET ONE DAY AND COULDN'T START THE CAR, I CALLED A TOW TRUCK HE RIGHT AWAY SAID IT'S A ELECTRICAL ISSUE CAUSE THE BATTERY WORKED, FINALLY HE GOT THE CAR STARTED THE KNOB SHIFTER WAS JUST LOOSE IT TURNED BACK AND FORTH BUT DIDN'T DO ANYTHING SO HE SAID HE CAN'T TOW THE CAR SINCE IT WOULDN'T GO INTO NEUTRAL. THE FUNNY THING IS, IT SHOWS ITS IN THE NEUTRAL POSITION BUT STILL IT'S PARKED AND WOULDN'T MOVE. SO FAR I'M SITTING IN MY CAR AND DONNO WHAT TO DO. WHAT A LEMON THIS CAR IS, EVER SINCE I BOUGHT IT I HAD ISSUES WITH JUMPY TRANSMISSION.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10946935January 23, 2017
AIR BAGS, ELECTRICAL SYSTEM, ENGINE
I WAS DRIVING ON ROAD AT 38MPH, CAR AUTOMATICALLY SLOWED DOWN AND ENGINE WAS SHAKING. I WAS HITTING THE GAS BUT IT WOULDN'T GO FASTER. I PULLED OVER UNTO THE MEDIAN. I WAS AFRAID OF A WRECK. I WAITED 10 MINS AND DROVE OFF BUT IT WOULDN'T GO PASS 30 THEN IT SHUT OFF. I HAD FLASHERS ON SO I WOULDN'T GET HIT. IT CRANKED AFTER 3 TRIES. I FINALLY DROVE HOME. WHEN I PULLED IN DRIVEWAY TEMPERATURE WENT VERY HOT AND SAID, SHUT ENGINE OFF TEMP IS HOT! THE AIR WOULDN'T WORK EITHER. NOW MY AIRBAG SIGN IS ON AND SAYS SERVICE AIRBAG. IM AFRAID TO DRIVE THIS VEHICLE AND DEALERSHIP ARE TWO WEEKS BACKED UP. PLEASE HELP. THIS CAR IS UNSAFE FOR MY FAMILY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10946820January 20, 2017
ELECTRONIC STABILITY CONTROL (ESC), ENGINE
DRIVING ABOUT 30 MILES PER HOUR AND THE CAR COMPLETELY CUT OFF WHILE DRIVING, IT WAS DARK ON THE ROAD AND I BECAME SCARED, THIS WAS THE FIRST TIME, THEN THE NEXT DAY THE CAR DID THE SAME THING WHILE I WAS DRIVING SPEED OF 63. THIS COULD HAVE KILLED ME AND MY SISTERS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10945843January 17, 2017
ELECTRICAL SYSTEM, ENGINE
WHILE IN MOTION, OVERHEATING LIGHT AND ELECTRIC THROTTLE LIGHT CAME UP ON DASH DISPLAY, WITH TEMPERATURE READING AT 0. THE VEHICLE STILL DROVE AS NORMAL, I PULLED OVER AND TURNED IT OFF. RESTARTED AFTER 30 SECS AND THE LIGHTS WHERE GONE, JUST CHECK ENGINE LIGHT WAS. TOOK IT TO A DEALERSHIP AND WAS TOLD I HAD A FAULTY THERMASTAT. THE DEALER STATED THAT THEY HAVE BEEN SEEING THIS ISSUE SINCE NOVEMBER 2016 WITH CHRYSLER 200 & JEEP VEHICLES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10945584January 16, 2017
SERVICE BRAKES, ENGINE, UNKNOWN OR OTHER
I WERE IN LITTLE BUT REALLY SCARED ACCIDENT WITH MY ALMOST NEW CHRYSLER. IN VERY SLOW TRAFFIC (5-7 MILES/HOUR) WHEN I TRIED TO COME HOME AFTER WORK MEETING FROM KIRKLAND SUDDENLY I REALIZED THAT MY BRAKES DON'T WANNA STOP THE CAR WITH LIGHT TAPPING AS IT WAS OK PREVIOUSLY, THEN TAPPED ON BRAKE HARDER AND THEN PANIC AND REALIZED THE BRAKE. I END UP WITH HANG ON THE TAIL (THE LITTLE THING ATTACHED TO THE REAR END OF THE CAR) OF BIG TRACK. I TRIED TO SAY SOMETHING ABOUT BRAKES PROBLEM TO MY INSURANCE, BUT COLLISION REPAIR COMPANY DID NOT CONFIRM MY CONCERNS AND I PAID $1000 DEDUCTIBLE AS THE DRIVER IN FAULT (IN THE FUTURE IT WILL AFFECT MY MONTHLY PAY FOR INSURANCE). I TRIED TO FIND THE SOLUTION BUT ONLY MY FAMILY CAN SUPPORT ME WITHOUT LAUGHING AT MY PROBLEM WITH THE CAR SAFETY. ONE OF MY FRIENDS TOLD ME, THAT I NEED TO INVOLVE SOME OF AN INDEPENDENT PROFESSIONAL AND STOP TRYING TALK TO THE WALL. CHRYSLER ALREADY TOOK AN ADVANTAGE OF MY NOT FAIR PURCHASE AND THEN MY TRADE-IN WITH THEM (MY DEALERSHIP REFUSED TO REPLACE MY PREVIOUS CHRYSLER 200 FOR SAFETY REASON AGAIN!!! AND SOLD TO ME MY CURRENT CHRYSLER FOR $43,000 AND IT'S NOT SAFE STILL!!!). IN ADDITIONAL, I SCARED WITH THE NOISE PRODUCING BY THE CAR WHILE I'M DRIVING: THERE ARE TWO TYPES OF NOISE FROM THE ENGINE WHEN IT'S GOING DOWN OF THE HILL AND WINDOWS OR SOMETHING LIKE WINDOWS SHAKING NOISE. FRANKLY SAYING, I HAVE VERY UPSETTING EXPERIENCE WITH THE DEALERSHIP AND START LOOKING FOR THE SECOND OPINION WITH TREATING ME AS THE FAIR AND PROFESSIONAL BUSINESS. PLEASE LET ME KNOW WHAT IS IN THE OPTIONS TO KEEP MY LIFE SAFE SINCE I HAVE A STRONG FEELING, THAT I'M NOT SAFE TO DRIVE MY CHRYSLER. THANK YOU! *TR
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10944652January 12, 2017
EXTERIOR LIGHTING
TL* THE CONTACT OWNS A 2015 CHRYSLER 200. WHILE DRIVING APPROXIMATELY 35 MPH, THE HEADLIGHTS FAILED TO BRIGHTEN CORRECTLY. THE VEHICLE WAS TAKEN TO THE DEALER, BUT THE CAUSE OF THE FAILURE COULD NOT BE DETERMINED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 65,000. THE VIN WAS NOT AVAILABLE. ...UPDATED 03/08/17 *BF THE CONSUMER STATED THE HEADLIGHT EQUIPMENT WAS POORLY DESIGNED. THE LOW BEAMS DO NOT REACH FAR ENOUGH AHEAD AND APPEAR TO BE HOODED*JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10944368January 11, 2017
POWER TRAIN
TL* THE CONTACT OWNS A 2015 CHRYSLER 200. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE ERRONEOUSLY SHIFTED INTO NEUTRAL. THE VEHICLE WAS RESTARTED AND REGAINED NORMAL OPERATION. THE FAILURE OCCURRED ON SEVERAL OCCASIONS. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 22,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10944184January 10, 2017
ELECTRICAL SYSTEM, ENGINE, UNKNOWN OR OTHER
THE VEHICLE IS CONSUMING THE OIL AND THEN SHUTS OFF WITH NO WARNING HAS LEFT US IN 2 INTERSECTIONS HAD THE CAR LOOKED AT BOTH TIMES THE DEALERSHIP IS MONITORING OIL AFTER CRYSELR DONE A RESET BUT IT IS STILL CONSUMING OIL I HAVE SPOKE WITH CRYSLER BUT NOTHING HAS BEEN DONE TO ENSURE MY FAMILIES SAFTY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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