Chrysler 200 Complaints (2013)

628 consumer complaints on file.

#11588262May 11, 2024
VEHICLE SPEED CONTROL, ENGINE, STEERING
Car keeps stalling stops suddenly can crash or accident in freeway specially took it dealer several times cant find issue not safe to drive almost got hit in freeway when stall suddenly date when it happens almost every time i drive it or every other day have bought different oarts also n continues stalling
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11583842April 18, 2024
AIR BAGS, UNKNOWN OR OTHER, ELECTRICAL SYSTEM
The Active Headrest Restraint (AHR) failed. It deployed without cause and was inspected by the dealer. The issue was a small piece of plastic used in the manufacturing process. My wife was driving the car and out of nowhere a loud noise and she was struck in the back of the head. Luckily, she was driving at a slower speed and no other cars were around, she nearly went completely into the other lane. Had other cars been on the road, there would have been an accident. We took the car to the dealership when it happened with the passenger headrest a couple of years ago and the guy told us he ordered the parts to fix it, but it would take six months. We went back and he no longer works there an never ordered any parts. Since only my wife drives this car, we just let it go about the passenger headrest and moved on. I believe this is in regards to recalls S61 & T56. Both headrests are deployed and cannot be reset. To make matters worse, now the airbag warning light is illuminated at all times. An issue with airbags can be very serious and very dangerous if not addressed. After speaking on the phone with FCA customer care, I was told this was fixed in 2014 (2-3 years before the recall was issued) & that it was out of warranty. I do not believe it was fixed, maybe someone inspected the car, but it was not repaired. The dealer wants to charge me $1,000 to replace the headrests and that is something I cannot do. The recall site states "Safety recalls include any problem encountered with an FCA US LLC product related to the safe operation of the vehicle or the safety of the occupants. FCA US LLC will correct the problem, at no charge, even if the vehicle is out of warranty and you are not the original owner." this clearly does not matter to Chrysler. I have no other choice but to drive the vehicle with the airbag warnings on. I am hoping you can help. This is my last resort. It has not been inspected by the manufacturer and there were no warning lights prior to this.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11580254March 30, 2024
POWER TRAIN, ENGINE
Coming to a stop at a red light or stop sign card jerks starters then shuts down. Almost got in an accident two or three times because of this safety situation I am having with the drivetrain and the engine stall. This happens all the time from the time I purchased the vehicle.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11575315March 4, 2024
ELECTRICAL SYSTEM, AIR BAGS
The contact owns a 2013 Chrysler 200. The contact stated that while driving at an undisclosed speed, the vehicle inadvertently lost motive power. The contact was able to pull to the shoulder of the roadway, where the vehicle was able to be restarted. Several unknown warning lights were illuminated. The vehicle was not taken to the dealer or an independent mechanic. The vehicle was not repaired. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 13V282000 (Electrical System, Air Bags), but the VIN was not included. The manufacturer was not notified of the failure. The failure mileage was 172,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11574471February 28, 2024
SEATS:FRONT ASSEMBLY:HEAD RESTRAINT
The contact's fiancé owns a 2013 Chrysler 200. The contact stated that while the vehicle was parked and turned off, his fiancé heard a loud explosion coming from the vehicle. The contact's fiancé looked inside the vehicle and discovered that the front passenger's side headrest had exploded and separated. The front passenger's side headrest air bag had been deployed. The vehicle was taken to the dealer, where it was determined that the front passenger's side headrest needed to be replaced. The contact was informed that the repair was not covered under warranty. The vehicle was not repaired. The manufacturer was made aware of the failure. The contact related the failure to Technical Service Bulletin: 23-027-20 (Active Head Restraint X84 Warranty Extension); however, the vehicle was not covered under the TSB. The failure mileage was approximately 84,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11572378February 16, 2024
SEATS, AIR BAGS
The contact owns a 2013 Chrysler 200. The contact stated that while the vehicle was parked and unoccupied, the front driver's side seat headrest exploded without impact. The contact drove the vehicle to the residence. The contact's husband purchased the headrest from the dealer and replaced the headrest. The contact related the failure to an unknown recall. An unknown dealer and the manufacturer were notified of the failure, but no assistance was provided. The manufacturer denied reimbursement. The failure mileage was approximately 40,300.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11564388January 9, 2024
FUEL SYSTEM, GASOLINE
The contact owns a 2013 Chrysler 200. The contact stated that while driving at an undisclosed speed, the vehicle stalled. Additionally, a fuel odor was detected while driving after refueling the vehicle. The check engine and several unknown warning lights were illuminated. The vehicle was coasted to the side of the roadway. The contact was able to restart the vehicle. The contact diagnosed the vehicle and retrieved DTC Codes: P0736 and P0456; however, the vehicle was not diagnosed or repaired by an independent mechanic or the dealer. The manufacturer was not made aware of the failure. The contact related the failure to NHTSA Campaign Number: 13V043000 (Fuel System, Gasoline); however, the VIN was not included in the recall. The failure mileage was approximately 160,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11556941November 27, 2023
FUEL SYSTEM, GASOLINE:STORAGE:EVAPORATIVE EMISSIONS:CANISTER
The contact owns a 2013 Chrysler 200. The contact stated that while driving at various highway speeds, the check engine warning light illuminated, and the vehicle would not properly accelerate while depressing the accelerator pedal. The contact indicated that the RPM was elevated before the vehicle lost motive power and stalled. The vehicle was towed to the local dealer who diagnosed the vehicle and determined that the Evaporator System Integrity Module was faulty and needed to be replaced. The part was replaced but the failure persisted. The manufacturer was notified of the failure, but no assistance was offered. The failure mileage was 115,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11556590November 23, 2023
ENGINE, FUEL/PROPULSION SYSTEM, UNKNOWN OR OTHER
For the past three months my car shuts off while driving for no reason without warning. Some times even when I am at a stop waiting for light to change while trying to accelerate to go it just shuts off and have to wait for some time to try to start it again. This problem started around May of 2023 and I have not found a solution. Replaced fuel pump based on a article I read on line, but problem continued as of today 11-23-2024
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11556591November 23, 2023
UNKNOWN OR OTHER
Cold air from Passenger side only, hot air from Driver side this issue started about 1 year ago tried different technicians they all had different opinions, but none had seen this issue before.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11554627November 11, 2023
UNKNOWN OR OTHER
Car stalls randomly mostly at slow speed or idle but also upon acceleration and its throwing no codes
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11547274September 29, 2023
AIR BAGS, SEATS
While driving, my driver seat headrest deployed. There was no collision to activate the headrest to deploy. It did so spontaneously. This could have caused a major accident due to me being startled. I am concerned for my daughter’s safety and mine. There were no recalls for the headrests reported in my vehicle. There was no indication that the headrests in my vehicle would be an issue. I will be taking the vehicle to CarMax, where I purchased it and to the Chrysler dealership to seek a solution
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#11541913August 31, 2023
AIR BAGS
I had all 3 recalls completed from the Chrysler dealer but only 2 now show complete on NHTSA and Carfax. Could you please check on this for me See attached service record from the dealer for the recalls that were completed.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11535314July 30, 2023
AIR BAGS
The active headrest restraint system deployed for no reason in the passenger side headrest while driving down the road at 35 mph. It sounded like a gunshot! The passenger was hit in the back of the head but thankfully not injured. I took a picture of it and my son told me that's a safety feature in case you get rear ended, which didn't even happen because I was still driving when and after that happened with no cars in front of or behind me. There was and is still no warning lights indicating any type of problem with anything.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11529157June 27, 2023
SEATS:FRONT ASSEMBLY:HEAD RESTRAINT
The contact owns a 2013 Chrysler 200. The contact stated the vehicle was parked at a Walmart, upon entering the vehicle, the contact noticed the front passenger’s side headrest had inadvertently deployed. The contact took the vehicle to an independent mechanic and the contact was informed that the failure was associated with NHTSA Campaign Number: 13V282000 (Electrical System, Air Bags). The vehicle was not repaired. The contact called the local dealer and was informed that the previous owner had the recall repair performed March 12, 2013. The vehicle was not diagnosed or repaired. The manufacturer had been informed of the failure. The failure mileage was 57,429.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11528127June 21, 2023
SEATS, UNKNOWN OR OTHER
When my son was adjusting the seat to his height and reach, the headrest (commonly known as an AHR from my research) popped open. I was not hurt but could have been if I wasn't leaning forward at the time. I understand Fiat Chrysler is under a class action lawsuit for this very defect, yet my car is not part of the recall. Does this mean they are not liable? Do I have to join the class action lawsuit to get them to repair my headrest at no cost to me? I can take photos but I'm using an i-phone and my computer does not recognize the file extension. Thank you for your guidance in this matter, [XXX] INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11523971May 26, 2023
AIR BAGS, ELECTRICAL SYSTEM:HORN
The contact owns a 2013 Chrysler 200. The contact stated that while driving, the horn was continuously making an abnormal blaring sound. The air bag warning light was illuminated. The vehicle was taken to the local dealer where it was diagnosed that the TIPM needed to be replaced. The vehicle was not repaired. The manufacturer was contacted and informed the contact that the vehicle was not covered under a recall and referred her to the NHTSA Hotline. The contact stated that the failure was like NHTSA Campaign Number: 16V668000 (Seat Belt, Air Bags). The failure mileage was approximately 200,000. The VIN was not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11522875May 19, 2023
ENGINE
The contact owns a 2013 Chrysler 200. The contact stated that while driving at an undisclosed speed, the vehicle jerked and stalled. The vehicle failed to restart. The oil warning light was illuminated. The contact stated that the vehicle was inspected by an independent mechanic for multiple undisclosed failures; however, the failure recurred. The vehicle was then inspected by another independent mechanic and the contact was informed that the failure was related to the NHTSA Campaign Number: 13V552000 (Engine). The vehicle was not repaired. The dealer was not notified of the failure. The manufacturer was notified of the failure and the contact was informed that the VIN was included in an unrelated recall. The failure mileage was approximately 50,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11522531May 17, 2023
VEHICLE SPEED CONTROL, STRUCTURE:BODY
I was parked in a parking lot backing out of a space. I was too close to the right curb so I put the car in drive to go forward to straighten out the tires. The gas accelerated abruptly and would not stop when I pressed the brake. The car jumped the curb/sidewalk and plowed into the parked car in front of me. The gas continued to accelerate pushing the vehicle in front of me about 5 feet back. The car did not stop until I jammed it into park. My bumper was ripped off when backing up was caught in the grill of the vehicle it collided with. I had both feet on the brake pad trying to stop the car and it would not stop. A very frightening experience. I have read several posts on this acceleration problem and believe there should be a recall. Not a good experience to remember Chrysler by.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11522570May 17, 2023
SEATS
The driver head rest deployed while sitting and turned off. The safety pin sheared off.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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