Chevrolet Trax Complaints (2019)

136 consumer complaints on file.

#11311164February 24, 2020
UNKNOWN OR OTHER
I HAVE HAD MY 2019 TRAX FOR A LITTLE OVER A YEAR NOW AND I HAVE HAD NOTHING BUT PROBLEMS WITH THE RADIO THE RADIO IN MY CAR HAS STOPPED WORKING AT LEAST 8 OR 9 TIMES (WHEN I AM DRIVING AND WHEN I AM PARKED. WHEN I BRING IT TO THE DEALER THEY SAY THEY CANNOT FIND ANYTHING WRONG WITH IT UNLESS IT DOES IT FOR THEM. IT GOES OUT WHILE I AM DRIVING ALL THE TIME FOR 5 TO 10 MINUTES AT A TIME AND TODAY WHEN I WENT TO START IT THE WHOLE DISPLAY SCREEN WAS GRAY AND THEN IT WENT TO BLACK. I COULD HEAR THE STATIONS BUT I HAD NO DISPLAY FOR AT LEAST A 1/2 AN HOUR. I AM REALLY NOT HAPPY WITH THIS PROBLEM AND BECAUSE IT DOES NOT DO IT WHEN I BRING IT TO THE DEALER IT DOES NOT HAPPENED. I AM VERY UNHAPPY WITH THIS PROBLEM AND I DO NOT KNOW IF I WILL BY ANOTHER CHEVROLET AGAIN. I HAVE CONTACTED CHEVROLET DIRECT AND THEY TELL ME THEY CAN'T DO ANYTHING ABOUT IT UNTIL IT HAPPENS FOR THEM. BAD BUSINESS IF YOU ASK ME!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11301855January 25, 2020
SERVICE BRAKES, ENGINE
CAR WAS BOUGHT BRAND NEW AND HAD A MANUFACTURING DEFECT OF THE AUTOMATIC TRANSMISSION FLUID COOLANT LINES LEAKING, TO THE POINT THAT THE CAR WOULD NOT GO FORWARD OR BACKWARDS, THIS PROBLEM WAS FIXED UNDER WARRANTY, AND ALSO THE CAR WILL SURGE FORWARD AT OPERATING TEMPERATURE, MAKING IT HARD TO STOP AT RED LIGHTS, AND IN PANIC STOPS, LIKE MY SON HAD RECENTLY CAUSING A MINOR PARKING LOT ACCIDENT, WHILE THE CAR WAS MOVING AT A VERY LOW SPEED.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11286298December 2, 2019
UNKNOWN OR OTHER
PURCHASED 2019 CHEVROLET TRAX NEW IN JULY. HAS ONLY 5,734 MILES ON IT. IT IS DECEMBER 2 AND JUST FOUND OUT THE HEATER DOES NOT WORK. TOOK IT TO DEALERSHIP. DEALER SAID HEATER CASE WAS BAD AND NEEDED TWO PARTS TO FIX, BUT THE PARTS ARE ON BACK-ORDER AND SHOULD TAKE 3-4 WEEKS TO COME IN. INTERNET SEARCH REVEALED MANY BUYERS WITH SAME PROBLEM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11282266November 25, 2019
SUSPENSION
I LEASED A 2019 CHEVY TRAX IN JAN ON THIS YEAR, HAD ABOUT 8,000 MILES ON IT LAST MONTH WHEN THE LOWER CONTROL ARM FAILED WHILE MY WIFE WAS DRIVING IT. THERE IS RECALL FOR PREVIOUS YEARS BUT NOT MY VEHICLE FOR THE LOWER CONTROL ARM. LONG STORY SHORT, I FILED AN INQUIRY CASE WITH GM TO WHICH THEY SAID THE ACCIDENT CAUSED THE FAILURE. IN MY OPINION, THE FAILURE CAUSED THE ACCIDENT AND THANK GOD SHE WAS JUST ACCELERATING AT 3 OR 4 MPH FROM A STOP LIGHT WHEN THE FAILURE OCCURRED. I AM ATTEMPTING TO GET THIS APPEALED BUT HAVING A HARD TIME, THEY SAID TO GET THE RESULTS OF THEIR INQUIRY I NEEDED TO GET A COURT ORDER.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11279034November 14, 2019
AIR BAGS
2019 CHEVROLET TRAX. CONSUMER WRITES IN REGARDS TO TAKATA AIRBAG SAFETY RECALL. *LD THE CONSUMER STATED THE DEALER HAS HAD POSSESSION OF THE VEHICLE FOR 103 DAYS. THE MANUFACTURER WAS CONTACTED AND STATED THE PARTS NECESSARY TO COMPLETE THE REPAIR WERE UNAVAILABLE. *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11279051November 8, 2019
UNKNOWN OR OTHER
I OWN A 2019 CHEVOLET TRAX...I HAVE TAKEN IT BACK THREE TIME FOR THE SHREAKING SOUND EVERY TIME I GO IN THE DRIVE WAY AND RIDE ON THE STREET. I TOOK A SALEMAN WITH ME ON THE RIDE AND HE HEARD IT.. BUT WHEN HE TOLD ME TO GO TO THE SERVICE DEPARTMENT THEY CLAIM THEY DIDN'T HERE IT...EVEN WHEN A TECHNICIAN WENT WITH ME HE SAID HE DIDN'T HERE IT BUT I DID...I ASK HIM DO HE WANT TO DRIVE THE CAR, BECAUSE IT WAS COMMING FROM THE DRIVER SIDE, HE DIDN'T WANT TO..WE WENT BACK AND HE TOLD THEM HE DID'T HERE ANYTHING. BUT YET THE SALENAN HEARD IT...THE NOISE GET ON MY NERVE SO I TURN THE RADIO UP NOT TO HERE IT. I TRADED THAT CAR FROM A 2017 RAX TO A 2019 TRAX, I WOULD NOT REALIZE I WOULD HAVE THE SAME PROBLEM..THE 2017 WAS NEW JUST LIKE THE 2019, BUT THEY FOUND OUT ON THE NEW 2017 IT WAS THE STRUTS THAT WAS BAD...I REALLY HATE THAT CAR..THE 2019 WAS VALUE AT 10,000 DOLLAR WHEN I TRIES TO TRADE IT END. AND I OWE 24,000.00. IT HAVE 12,000 MILE ON IT. IT DON'T DRIVE SMOOTH AT ALL. IT SHAKE SOMETIME WHEN I AM ON THE HIGHWAY..I KNOW IT HAVE A RECALL ON IT. BUT OF COURSE THEY SAID MIND WASN'T AFFECTED. BUT THAT NOISE I HEAR IS COMMING FROM THAT PART THEY CHECK ON...I TOLD THE SALEMAN, I GUESS THE NOISE OR WHATEVER I AM HEARING GOT TO GET WORST LIKE THE OTHER TRAX THAT I HAD....BEFORE THEY DO ANYTHING ABOUT IT...IT IS HARD TO TRADE IN BECAUSE I AM UPSIDE DOWN ON IT. THAT TO MUCH OF A DIFFERENT TO. PUT ON ANOTHER CAR...THE CAR IS ALWAY IN MOTION. I AM REALLY SCARE THE CAR IS GOING TO BREAK DOWN ON DRIVER SIDE WHERE I HEAR THE NOISE..IF THE 2017 HAD STRUT PROBLEMS. THIS 2019 MIGHT HAVE THE SAME PROBLEM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11278251November 5, 2019
SERVICE BRAKES, VEHICLE SPEED CONTROL
VEHICLE ACCELERATED WHEN BRAKES WERE APPLIED COMBING TO A STOP LIGHT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11270252October 22, 2019
UNKNOWN OR OTHER
CAN NOT TURN AIR CONDITION FROM COOL AIR TO WARM AIR. FIRST AND SECOND TRIP I WAS TOLD IT WAS THE KNOB. TODAY I AM TOLD IT IS THE AIR VAC SYSTEM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11269853October 21, 2019
SERVICE BRAKES, ELECTRICAL SYSTEM, STEERING
WENT TO DEALERSHIP FOR OIL CHANGE. TOLD TO PULL CAR UP INTO BAY. WHEN TURNING CAR BACK ON THE DASHBOARD LITE UP CLAIMING ISSUE WITH POWER EFFECTING STEERING AND BRAKES. THEY PERFORMED A DIAGNOSTIC TEST AND FOUND NO ISSUE. TOLD ME IF IT HAPPENS AGAIN LET THEM KNOW AND I SHOULD PULL OVER TO THE SIDE OF THE ROAD, WITH MY FLASHERS ON, AND TURN THE CAR OFF WHICH WOULD TRIP IT. I ONLY LEASED THIS CAR IN MARCH 2019 WITH 79 MILES. THERE HAS ALREADY BEEN ONE RECALL ON THIS MAKE AND MODEL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11258573September 27, 2019
STRUCTURE:BODY, ELECTRONIC STABILITY CONTROL (ESC), STEERING
BEEN AT SHOP 4 TIMES FOR STEERING PROBLEM. CAN'T KEEP CAR DRIVING STRAIGHT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11258426September 26, 2019
ELECTRICAL SYSTEM
VEHICLE IS JUST OVER 300 MILES AND THE LED DISPLAY HAS STOPPED WORKING. FIRST IT WENT WHITE AND NOW IS COMPLETELY DARK. NO BACK UP CAMERA EITHER.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11257377September 23, 2019
SERVICE BRAKES
TL* THE CONTACT OWNS A 2019 CHEVROLET TRAX. WHILE OPERATING THE VEHICLE, THE SERVICE BRAKE INDICATOR ILLUMINATED AND THE BRAKE PEDAL TRAVELED TO THE FLOORBOARD WHILE ATTEMPTING TO STOP. THE VEHICLE WAS TAKEN TO HOMEWOOD CHEVROLET (18033 HALSTEAD ST, HOMEWOOD, IL) WHERE IT WAS DIAGNOSED THAT THE BRAKE LINE HAD BECOME DISCONNECTED AND NEEDED TO BE REPLACED DUE TO A LOOSE DRIVER'S SIDE BRAKE CALIPER HOSE BOLT. THE VEHICLE WAS REPAIRED AND THE FAILURE WAS REMEDIED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 7,500.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11257072September 21, 2019
STRUCTURE:BODY, ELECTRONIC STABILITY CONTROL (ESC), STEERING
BOUGHT CAR ON 7-26-2019. CAR DRIFTING OFF THE ROAD TO THE RIGHT BACK DOORS DON'T SHUT FLUSH WATER LEAKS .CAR IN SHOP 7-27-2019. NO FIX PROBLEM STILL THE SAME. BACK IN SHOP 8-5-2019 TO 8-8-2019. NO IMPROVEMENT . TOOK CAR TO ANOTHER DEALERSHIP ON 9-5-2019 TO 9-12-2019.FOUND DOOR MOLDING BAD REPLACED THEM . DOORS STILL NOT FLUSH. CAR IS STILL PULLING OFF THE ROAD TO THE RIGHT. GOING BACK IN SHOP ON 9-23-2019 FOR SAME PROBLEM WATER LEAKS HAPPEN WHILE SITTING STILL PULLING HAPPENS ALL THE TIME NO IMPROVEMENT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11255690September 16, 2019
STRUCTURE:BODY, STEERING, UNKNOWN OR OTHER
BOUGHT CAR ON 6-26-2019 . WHILE DRIVING IN CITY GOING SLOW SEEMED FINE. GOT ON FREEWAY CAR PULLING OFF RIGHT SIDE OF ROAD , HAVE TO HOLD CONSISTENT HOLD TO THE LEFT ON STEERING WHEEL WHILE DRIVING. CALLED SALESMAN THAT NIGHT ,WAS TOLD TO BRING CAR BACK NEXT MORNING. GOT THERE 9:00 AM 7-27-2019 . THEY TOOK IT BACK AND MADE ME WAIT . THEY SAID THEY REALIGNED IT AND ROTATED TIRES. SAID TO DRIVE IT 500 MILES AND SEE IF IT GETS BETTER. DROVE 500 MILES NO CHANGE. TOOK IT BACK ON 7-5-2019. DEALERSHIP KEPT IT 4 DAYS. SAID THEY TEST DROVE IT AND SAID IT WAS ROAD CROWN. TOOK IT HOME NO CHANGE. TOOK IT TO TIRE DISCOUNTERS ON 8-16+2019 . CONFIRMED PULLING TO RIGHT. SAID ALIGNMENT IS GOOD BUT STILL HAS PULL TO RIGHT. TOOK IT TO JERRY HAGGS GM DEALERSHIP. THEY REFUSED TO CHECK IT. ALL THIS TIME THE BACK DOORS DON'T SHUT FLUSH AND THE SEALS LEAK THE ORIGINAL DEALERSHIP REFUSED TO DO ANYTHING ABOUT THE DOORS THE CAR IS NOW AT MIKE CASTUCCI GM DEALERSHIP IN MILFORD OHIO IT'S BEEN THERE SINCE 9-5-2019. THEY ARE TRYING TO REPLACE THE BACK DOOR SEALS TO TRY TO FLUSH DOORS WITH THE BODY BUT HASN'T CHECKED FRONT END YET. YOU HAVE TO HOLD THE STEERING WHEEL TO THE LEFT WITH A CONSTANT TUG. DRIVING IN RAIN IS WORSE . HAVEN'T OWNED CAR LONG ENOUGH TO SEE WHAT SNOW IS LIKE. THE CAR WAS SITTING IN DRIVEWAY DURING A RAIN STORM WHEN DOORS LEAKED. CAR CONSTANTLY DRIFTS RIGHT WHILE DRIVING SPEED LIMIT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11254872September 12, 2019
UNKNOWN OR OTHER
ONCE I GOT MY VEHICLE FIXED FROM THE SUSPENSION AND BALL JOINT RECALL MY VEHICLE BEGAN TO GET STUCK IN BETWEEN SHIFTS WHENEVER I WOULD TRY TO SHIFT GEARS I WOULD HAVE TO REALLY FORCE IT INTO REVERSE, DRIVE OR WHATEVER GEAR I AM TRYING TO GET IN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11254288September 9, 2019
POWER TRAIN
CAR SHIFTS ROUGH IT DOESN'T SHIFT AT ALL AND HAD NO POWER TO GO UP A VERY SMALL HILL, TO BE PARKED IN MY DRIVEWAY OR CARPORT, AT THE APARTMENT WE LIVE IN. THIS HAPPENS ON THE HIGHWAY, AT RED LILGHTS AND WHEN BREAKING TO STOP THIS HAS GONE ON FOR SEVERAL DAYS AND GOTTEN PROGRESSIVELY WORSE, WITH TIME SINCE LAST WEDNESDAY. THE CAR WAS JUST PURCHASED NEW ON AUGUST 30, 2019.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11243698August 13, 2019
SUSPENSION
TL* THE CONTACT OWNS A 2019 CHEVROLET TRAX. WHILE DRIVING 30 MPH, THE VEHICLE PULLED TO THE RIGHT. THE CONTACT COASTED THE VEHICLE OVER TO THE SIDE OF THE ROAD. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V312000 (SUSPENSION), BUT THE PART NEEDED FOR THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE VEHICLE WAS TAKEN TO DAVID MAUS CHEVROLET (972 TOWNE CENTER BLVD, SANFORD, FL 32771, (407) 641-4198), BUT THE PART WAS NOT AVAILABLE. THE VEHICLE HAD BEEN AT THE DEALER FOR ONE MONTH. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND PROVIDED CASE NUMBER: 9-5410553050. THE APPROXIMATE FAILURE MILEAGE WAS 10,000. PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11241266August 2, 2019
SUSPENSION
TL* THE CONTACT OWNS A 2019 CHEVROLET TRAX. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V312000 (SUSPENSION). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. WOODBURY CHEVROLET (729 MAIN ST S, WOODBURY, CT 06798, (877) 541-5831) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11241062August 1, 2019
ENGINE, SUSPENSION, ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2019 CHEVROLET TRAX. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 19V312000 (SUSPENSION). GANLEY CHEVROLET (13865 BROOK PARK RD, BROOK PARK, OH 44142, (216) 586-5804) STATED THAT THE PART WAS NOT AVAILABLE AND WOULD BE ORDERED IN JULY OF 2019. THE DEALER STATED THAT THEY WOULD CALL THE CONTACT BACK, BUT NEVER DID. THE CONTACT ALSO STATED THAT THE HEATING AND COOLING COMPONENTS WOULD NOT FUNCTION PROPERLY AND IT TOOK AN EXCESSIVE AMOUNT OF TIME TO COOL OR HEAT THE VEHICLE. ALSO, THE ACCESSORIES WOULD NOT CHARGE HER DEVICES. THE MANUFACTURER WAS NOT NOTIFIED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS 300.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11229610July 5, 2019
SUSPENSION
TL* THE CONTACT OWNS A 2019 CHEVROLET TRAX. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 19V312000 (SUSPENSION). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. DENOOYER CHEVROLET (5800 STADIUM DR, KALAMAZOO, MI 49009, (269) 743-0134) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

← Back to Chevrolet Trax