Chevrolet Trax Complaints (2015)

96 consumer complaints on file.

#11438370October 27, 2021
POWER TRAIN
The contact owns a 2015 Chevrolet Trax. The contact stated that while operating the vehicle the engine suddenly began to sputter and the check engine and traction control warning lights were illuminated. The vehicle was towed to the local dealer who diagnosed that the rear differential had failed and needed to be replaced. The vehicle was not yet repaired. The contact indicated that the rear differential had previously failed and was replaced in 2019 however, the failure reoccurred. The manufacturer was not yet notified of the failure. The VIN was not available. The failure mileage was 88,857.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11434810September 29, 2021
ELECTRICAL SYSTEM, ENGINE
When I’m driving I started to hear the gear shifter sound like it’s moving inbetween drive or maybe out of drive I’m not really sure. Then after that happens when I stop driving and turn the car off the car won’t release the key from the ignition. I have to wait for it to lock itself into park and then the key will release.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11434618September 28, 2021
POWER TRAIN, ENGINE
Component premature failure. 1. Purge valve replaced at 61,048 miles 2. Coolant flange and seal replaced at 61,511 miles 3. P0299 indicates problem with turbo charger compromised boost power, - injector control pressure sensor - EGR - MAP - Accelerator pedal Input I have to pay a expensive diagnostic from the dealer to find out the issue, it’s too expensive to do that now after Covid-19 money is scarce.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11434783September 28, 2021
POWER TRAIN
While stopped and ready to move forward when I press the accelerator the car jerks only from stop to go forward it hesitates. It has the same transmission symptoms as other car I had. I’m very concerned about this issue because a transmission it’s very expensive and can’t afford to fix it due to Covid-19 have no money. Considering how much the dealers charge for a diagnostic it’s ridiculously expensive just to check a problem they already know that exists. Please help.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11428327August 9, 2021
SEAT BELTS, ELECTRICAL SYSTEM
#1 - Safety Issue of the Passenger Rear Door's Lock will not lock/unlock (button will not go up and down) to be able to get in or out of car from the back seat - the 'motor'? can be heard engaging when either the door lock/unlock button is pressed or the key fob is pressed to lock/unlock - but the button is stuck in a position that you cannot pull it up to get in or out of the car. ------ #2 - Safety Issue of the Back Seat Safety Belts near door continues to twist within an area that cannot easily be gotten to, causing the Safety Belt to not be able to be pulled out or retract - making them unable to be used, as they are jammed and cannot fit around a person to lock into the clasp to hold them into the back seat. Safety Issue of the Passenger Rear Door's Lock will not lock/unlock (button will not go up and down) to be able to get in or out of car from the back seat - the 'motor'? can be heard engaging when either the door lock/unlock button is pressed or the key fob is pressed to lock/unlock - but the button is stuck in a position that you cannot pull it up to get in or out of the car. Both incidents occurred after Purchase in November, 2020 at First City Used Auto, Gonic NH and they would not claim responsibility to fix, despite both issues being Safety Issues/Defects of Car.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11388239January 14, 2021
POWER TRAIN
WITH ONLY 62,000 MILES THE REAR DIFFERENTIAL HAS A CRACK IN THE SIDE OF THE CASING. THIS ISSUE LEADS TO THE COMPLETE DRAINAGE OF THE DIFFERENTIAL FLUID. THIS IS AN ISSUE IN MULTIPLE CHEVY TRAX MODELS. IT HAS POTENTIAL TO SEIZE THE DIFFERENTIAL AND CAUSE A LOSS OF CONTROL OF THE VEHICLE. THIS PARTICULAR ISSUE WAS FOUND WHILE DRIVING AND A LOUD NOISE WAS COMING FROM THE REAR DIFFERENTIAL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11386032January 1, 2021
UNKNOWN OR OTHER
MY KEY WILL NOT COME OUT OF THE IGNITION WHEN PUT IN PARK AND TRYING TO EXIT THE VEHICLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11378249December 7, 2020
POWER TRAIN
WHILE I WAS DRIVING MY 2015 CHEVY TRAX, THE TRANSMISSION GOT STUCK IN THIRD GEAR. I SWITCHED TO MANUAL AND IT STILL WOULDN'T MOVE OUT OF THIRD GEAR. IN ORDER TO GET IT OFF THE ROAD, I HAD TO DRIVE IT TO A SAFE PLACE. SITTING AT A RED LIGHT IN DRIVE, I TOOK MY FOOT OFF THE BREAK AND THE CAR DIDN'T INCH FORWARD LIKE NORMAL. THE TRACTION CONTROL LIGHT WAS ON SO WAS THE SERVICE ENGINE SOON LIGHT. THERE IS ONLY 80,000 MILES ON THE CAR. THE RECOMMENDED MILEAGE TO SERVICE IS 100,000 MILES ON THIS VEHICLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11377554December 2, 2020
SERVICE BRAKES, ENGINE, VEHICLE SPEED CONTROL
EXPERIENCED SEVERE MECHANICAL ISSUES, SUCH AS THE ENGINE OVERHEATING, TEMPERATURE GAUGE BREAKING, COOLANT SYSTEM MALFUNCTIONING, BATTERY HAVING TO BE REPLACE TWICE, BRAKES OVERHEATING, BRAKES UNABLE TO COME TO A FULL STOP, BRAKES SQUEAKING, VEHICLE SQUEAKING WHEN BACKING UP, THROTTLE JUMPING, AND THE STABILITY TRACK ALSO BREAKING
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11375374November 19, 2020
POWER TRAIN, UNKNOWN OR OTHER
THE CAR IS SPUDDERING WHEN I DRIVE AND, ITS REALLY UNSAFE. WHEN I TRY TO DRIVE IT BASICALLY SKIPS WHEN I TRY TO DRIVE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11375375November 19, 2020
POWER TRAIN
MY CAR IS LITERALLY SPUDDERING TECHNICALLY SKIPPING THEN, JERKING BACK. IT'S A SAFETY HAZARD ALREADY ALMOST HIT A COUPLE CARS BECAUSE, ITS JERKING I NEED HELP TRYING TO GET MY CAR CHANGED OUT. THIS IS A HUGE DEFECT ON THE CAR. PLEASE HELPP
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11363865October 12, 2020
SUSPENSION
THE CAR JUMPED THE CURB WHEN I WAS MAKING A LEDR HAND TURN. TOOK IT FOR INSPECTION RECENTLY AND IT FAILED DUE TO FAULTY CONTROL ARMS.THE FRONT END OF THE CAR BOUNCES AND RIDES ROUGH WHEN IT HITS A BUMP
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11363449October 8, 2020
STRUCTURE:BODY
I BOUGHT A USED 2015 CHEVY TRAX IN NOV 2019. ONE OIL CHANGE INTO MY TRAX IN FEB 2020 THE PAINT STARTED BUBBLING AND COMING OFF IN THE SNOW IN MY DRIVEWAY SITTING! THEN MORE STARTED COMING OFF. I NOW HAVE 2 SPOTS ON THE BACK HATCH AND BOTH SIDES OF THE HOOD. I LIVE IN WI. THE DEALERSHIP WOULD PAY1/2 OF THE TOUCH UP OR I COULD TRADE IT IN AND THEN HAVE A VEHICLE PAYMENT. I PAID ALMOST 13,000. FOR IT. BECAUSE THE COVID 19 STRUCK I HAD TO WAIT CAUSING MY VEHICLE TO APPARENTLY LOOSE 1/2 OF WHAT I PAID FOR IT! DEALERSHIP OFFERED ME 6THOUSAND! I CONTACTED GM AND WAS TOLD AFTER SOME PHONE CALLS THAT GM WOULD PAY FOR IT...THEN MY CASE WAS GIVEN TO SOMEONE ELSE AND THE OFFER WAS TAKEN BACK.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11354304September 10, 2020
ELECTRICAL SYSTEM, ENGINE, POWER TRAIN
I HAVE HAD TO TAKE MY VEHICLE IN SEVERAL TIMES FOR REPAIR I AM THE FIRST OWNER OF THIS VEHICLE AND IT ONLY HAS 87,000 MILES ON IT. AT 87,000 MILES I HAVE HAD TO HAVE THE VALVE COVER REPLACED FOR LEAKING. I HAVE ALSO HAD TO HAVE AN OIL PAN LEAK REPLACED. AN OIL PAN PIN GASKET REPLACED. AND NOW MY SEAT BELT INDICATOR LIGHT IS NOT MAKING NOISE WHEN THE SEATBELT IS NOT BUCKLED IN. I HAVE TRIED TO DRIVE WITHOUT A SEATBELT ON CITY STREETS AND HIGHWAYS TO SEE IF THE LIGHT WOULD MAKE NOISE AND IT DOES NOT THE LIGHT IS ON ON THE DASHBOARD BUT NO NOISE IS MADE TO INDICATE THAT THE SEAT BELT IS NOT ON.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11351754August 28, 2020
ELECTRICAL SYSTEM
WHEN EVER YOU RESET THE DATE & TIME ON THE CAR IT ONLY STAYS CORRECT DURING THE TIME YOU ARE IN THE CAR TRAVELING. ONCE YOU TURN THE CAR OFF & TURN IT BACK ON, THE TIME HAS CHANGED & SOMETIMES THE DATE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11343422August 5, 2020
STRUCTURE:BODY
THE LOWER CONTROL ARM IS VERY LOOSE. WHEN WE ACCELERATE TO LOW SPEEDS (20-25MPH) WE HEAR A LOUD THUMPING NOISE THAT EVENTUALLY STOPS WHEN WE GET TO HIGHER SPEEDS. SOMETIMES WE HAVE TO LET UP OFF THE THROTTLE TO MAKE IT STOP AND THEN REACCELERATE. WE LOOKED UNDERNEATH FOR THE PROBLEM AND WE CAN PHYSICALLY SHAKE THE LOWER CONTROL ARM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11342401July 30, 2020
ENGINE
MY CAR STARTED TO OVERHEAT. I NOTICED THE RADIATOR CAP WOULD NOT CLOSE ANYMORE. I HAD TO REPLACE THE RADIATOR CAP. CAR KEPT OVERHEATING, TOOK IT INTO THE SHOP AND IT TURNED OUT I HAD TO REPLACE THE THERMOSTAT, WATER OUTLET HOUSING, AND WATER PUMP.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11342402July 30, 2020
ENGINE
CAR AIR CONDITIONER STARTED TO BLOW HOT AIR. TOOK CAR TO DEALERSHIP TO HAVE A MULTI-POINT INSPECTION. FOUND REFRIGERANT TO BE LOW, UPON FURTHER INSPECTION HVAC DYE ON COMPRESSOR. WAS TOLD THAT THE AIR CONDITIONER COMPRESSOR NEEDS TO BE CHANGED OUT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11324326May 12, 2020
SUSPENSION
TL* THE CONTACT OWNED A 2015 CHEVROLET TRAX. THE CONTACT STATED THAT HER DAUGHTER WHO WAS DRIVING AT NIGHT AND GOT TO A DETOUR, AND MADE A TURN, DRIVING DOWN HILL. THE CONTACT STATED THAT BASED ON THE POLICE REPORT, THE DRIVER STOPPED, ATTEMPTING TO AVOID DRIVING OFF THE ROAD, SHE TRIED TO PULL THE VEHICLE BACK TO THE MIDDLE OF THE ROAD, IT APPEARED THAT THE VEHICLE DID NOT TURN TO THE INTENDED DIRECTION AND CAUSED THE VEHICLE TO CRASH INTO A TREE, RESULTING IN A FATALITY. THE DRIVER, A 26-YEAR-OLD, WAS THROWN OUT OF THE VEHICLE. THE VEHICLE ROLLED OVER HER AND INTO AN OPEN FIELD. THE AIR BAGS DEPLOYED. THERE WAS NO KNOWN WARNING INDICATORS. THE CONTACT STATED THAT ACCORDING TO THE POLICE REPORT, THE FRONT DRIVER'S SIDE SEAT BELT WAS TWISTED AND UNLATCHED. THE VEHICLE WAS TOTALED AND TOWED TO A POLICE IMPOUND LOT. THE VEHICLE WAS LATER TOWED AWAY BY THE INSURANCE COMPANY. THE CONTACT LATER RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V652000 (SUSPENSION). THE DEALER WAS NOT CALLED. THE CONTACT CALLED THE MANUFACTURER WHO TOOK HER INFORMATION AND STATED THAT SOMEONE WOULD CALL BACK. THE CONTACT WAS CALLED BACK BUT WAS UNAVAILABLE. THE MANUFACTURER WAS NOT CALLED BACK. THE FAILURE MILEAGE WAS APPROXIMATELY 62,000.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
1
#11307775February 7, 2020
SEAT BELTS
THE REAR SEAT BELTS HAVE BEEN REPLACED SEVERAL TIMES BECAUSE THEY HAVE FAILED TO RETRACT. THE VEHICLE HAS A LITTLE OVER 50,000 MILES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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