Chevrolet Traverse Complaints (2018)

465 consumer complaints on file.

#11615987September 23, 2024
POWER TRAIN
The contact owns a 2018 Chevrolet Traverse. The contact stated while attempting to park the vehicle, the vehicle hesitated and shifted out of gear independently. The vehicle was repaired prior to the failure; however, the failure became persistent. The manufacturer was notified on the failure. The approximate failure mileage was 93,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11611997September 1, 2024
ENGINE, ELECTRICAL SYSTEM, UNKNOWN OR OTHER
When putting my car in park and shutting off. My traverse says warning shift to park when I am clearly in park. I cannot lock my doors and horn beeps. It continues to ding with warning!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11610813August 26, 2024
ELECTRICAL SYSTEM, ENGINE, UNKNOWN OR OTHER
The car will not turn off 85% of the time. When I put it in park and hit the start/stop engine button the vehicle does not turn off. It shows a message "Shift to Park" but it's in park.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11610836August 26, 2024
ENGINE
bracket on the exhaust flex pipe bracket broke. This is a known issue by GM (PIP5681C) that covers 2018-2022 Chevy Traverse and Special Coverage notices have been issued for at least the 2019 (N212356540) and 2021 (N222385510). I called GM today and they said my 2018 Traverse would not be covered even though it is a known issue and had a bulletin issued on it. If this is a known issue for several years (including 2018), why wouldn't the 2018 model be included and covered?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11610697August 25, 2024
UNKNOWN OR OTHER
While I was driving, the rear sunroof suddenly "exploded". I was shocked as I did not feel any impact, but it sounded like a wrecking ball had hit my car. I don't think I swerved into the other lane or anything like that, but honestly it happened so fast, I'm not sure. My heart was racing, and I felt like I was in danger, but able to pull over fairly soon after. I began to feel unwell as if my blood pressure was elevated, which I'm sure it was. I inspected the outside of the vehicle and didn't see any damage, but then from inside noticed a crackling sound, which was localized to the rear sunroof. I examined it from the top and found it to be cracking in various areas around the perimeter of the glass. The shade on the sunroof was closed, so I don't believe any glass entered the interior of the car. I called my daughter to tell her what had happened and drove the rest of the way home. At this point, I have not had anyone else look at it but am reaching out to the dealership where I bought the car.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11609981August 21, 2024
SERVICE BRAKES
Shift to Park Issue. Other years have been recalled for this issue but not 2018 (specifically this vin#). Car doesn't recognize when parking gear is engaged and asks for parking to be engaged. Issue is happening more often and it's becoming harder to park the car. Dealership says nothing can be done unless out of pocket.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11609645August 20, 2024
STRUCTURE
The contact owns a 2018 Chevrolet Traverse. The contact stated while driving at an undisclosed speed, the contact heard a rattling sound coming from under the front passenger’s side seat. The vehicle was taken to the independent mechanic where it was diagnosed with a detached exhaust pipe bracket. The contact was informed that the bracket needed to be welded back onto the front of the exhaust pipe. The vehicle was not repaired. The manufacturer was made aware of the failure. The contact was informed that the repair was not covered under an unknown special coverage adjustment program. The contact was advised to contact the NHTTA Hotline to report the failure. The failure mileage was approximately 78,000. The VIN was unavailable.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11609054August 16, 2024
POWER TRAIN
I’m having a constant issue where the vehicle does not recognize that it is in park, and won’t shut down properly. It keeps all electrical components running and drains my battery.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11607838August 11, 2024
ENGINE, POWER TRAIN
My vehicle has not reached 100.000 miles and my transmission needs to be replaced
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11606943August 7, 2024
ELECTRICAL SYSTEM, FUEL/PROPULSION SYSTEM, UNKNOWN OR OTHER
So since 8/02/23 when the vehicle had 54,000 miles it began to give electrical problems. I bought the car 01/16/23 it had only 26,000 miles. The service battery charging system light and battery saver mode went on and also the reduced steering light which began to shut the car down I immediately pulled over. Took it to gm dealer they tested battery was dead then charged it checked alternator it failed so they replaced alternator. 7 days later 8/10/23 the car is still running rough idle. Had savi code p0496 evap flow during non purge replaced purge solenoid. The car still the engine slightly was not 100 percent fixed I told them every time it wasn't good. 02/12/24 I took back to dealer engine running rough and every time I put gas it was hesitant the transmission I am assuming check engine light was on code p0496 the gm dealer diagnosised and replaced canister purge solenoid.so 2/28/24 battery saver mode light came on andservice battery charging vehicle stalled out checked alternator failed replaced alternator. 6/25/24 took to another gm dealer and the diagnosised it check engine light was on and told them my car wasn't starting well after I filled my gas and rough engine. Told me to come back 7/03/24 to do evap canister check engine light was on they found evap leak from from evap canister charged me 508 dollars. So I took vehicle from dealer towards hone filled up gas car would not start problem was not fixed called dealer immediately manager said get here before they close I did and manager left but on service guy got the master mechanic to look at it he said it's purge valve the next day they were closed due to 4th of July so was told to take back on 7/5/24 to replace purge solenoid. The gas issue was fixed but now the transmission is worse when I accelerate it stutters bad I been telling both dealers was told they can't look at vehicle unless check engine light was on so 3 faulty purge valves 2 alternators replaced and car stutters worse shift to park light.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11604030July 23, 2024
ELECTRICAL SYSTEM, UNKNOWN OR OTHER
This concerns a defective transmission control (shifter) assembly. The defective shifter assemblies prevent the vehicles from detecting when the driver places the car in “Park.” As a result, the vehicle goes into accessory mode and one cannot shut off or lock the vehicle, the instrument cluster displays a “Shift to Park” message even though the gear shifter is already in “Park,” and the battery drains. Because one cannot reliably turn off their vehicles when reaching their destination, the Defect substantially impairs the vehicles’ ability to provide safe and reliable transportation. Shifter assemblies are not expected replacement or maintenance parts and absent a defect should not require replacement. Nonetheless, GM had knowledge of the defect and GM fails to repair the GM known Defect. Chevrolet service department has confirmed the defect.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11603024July 17, 2024
ENGINE AND ENGINE COOLING
The contact owns a 2018 Chevrolet Traverse. The contact stated while driving 65 MPH, there was an extremely loud sound coming from underneath the vehicle. The check engine warning light was illuminated. The vehicle was taken to an independent mechanic, who diagnosed a failure with the catalytic converter, observing that the catalytic converter had detached from the exhaust pipe. The vehicle was repaired, but the failure reoccurred two additional times. The manufacturer was notified of the failure, a case was opened, and the contact was referred to the NHTSA Hotline for assistance. The failure mileage was 92,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11602291July 15, 2024
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL:CATALYTIC CONVERTOR
The contact owns a 2018 Chevrolet Traverse. The contact stated while driving at an undisclosed speed, the vehicle started to sound like a lawnmower. The check engine warning light was illuminated. The vehicle was taken to the dealer where it was diagnosed with catalytic converter and failed flex pipe failures. The contact was informed that the catalytic converter and the flex pipe needed to be replaced. The vehicle was not repaired. The contact researched and discovered the Manufacturer's Communication Number: 212356540; however, the contact was informed that the vehicle was not eligible for repair. The manufacturer was made aware of the failure. The failure mileage was approximately 80,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11600573July 9, 2024
ELECTRICAL SYSTEM, ENGINE, EXTERIOR LIGHTING:TAIL LIGHTS
The contact owns a 2018 Chevrolet Traverse. The contact stated that the driver’s side taillight was blown due to water entering the taillight assembly. While driving approximately 40-45 MPH, the battery failure warning light illuminated. The contact stated that the following day while driving approximately 40-45 MPH, the vehicle lost motive power. The battery warning light remained illuminated along with the check engine warning light. The vehicle was towed to the residence. The vehicle was not taken to the dealer. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was 45,700.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11596895June 26, 2024
ELECTRICAL SYSTEM, UNKNOWN OR OTHER
Shift to Park error occurs 90% of the time I put my car into park. The car turns off but none of the electrical does, like its in accessory mode. Dings when you try to leave the car and will not lock. Display reads 'Shift into Park'. I have to jiggle the shifter to get it to engage. Could be a couple jiggles or 5 mins of jiggling and restarting the car, shifting from drive to park over and over.. This has been "repaired" once under warranty. Now that it is out of warranty the manufacturer refuses to cover any of the expenses on this known issue with a bulletin per your website. I did not realize this was happening to so many. Should be a recall for sure! VERY FRUSTERATING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11596554June 25, 2024
ELECTRICAL SYSTEM, LANE DEPARTURE: BLIND SPOT DETECTION, BACK OVER PREVENTION: REARVIEW SYSTEM BRAKING
when driving my vehicle with the air condition on after about 25 minutes, the audio system completely goes out. no sound from the stereo, the backup camera alert, the blind spot alert, the "clicking" sound from the blinkers, all chimes, everything. The mechanic looked at the car and stated that this is a result of the condensation from the HVAC system entering the Active Noise Cancellation (ANC) module through the module vents. He stated this should have been a recall as it is an extreme safety hazard as it prevents any audio alerts of the blind spot or backup camera warning systems. He states the ANC module should be replaced and a secondary shield should be installed to prevent this in the future. The sound eventually comes back once the condensation dries up but once the Air condition comes back on again shortly all the sounds go out again.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11596354June 25, 2024
POWER TRAIN
The gear shift is malfunctioning. When parking keep getting shift to park message when in park. Have to tap shift or turn car off and on several times and shift gears for it to register the car is parked. Has not been inspected yet. No warning messages at all.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11594308June 13, 2024
UNKNOWN OR OTHER
The shift lever is not sensing that the vehicle is in park. This is the second time this has happened. I have to click the shift lever button rapidly to get it to sense that it is in park. The problem was confirmed in 2019 by a dealer and the whole housing was replaced. It is ultimately failing again. GM needs to be held liable for this fix.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11592421June 4, 2024
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM, FUEL SYSTEM, GASOLINE
The contact owns a 2018 Chevrolet Traverse. The contact stated that upon starting the vehicle, there was an abnormal sound coming from the exhaust and smelled a gasoline odor. The check engine warning light was illuminated. The vehicle was not taken to the dealer or an independent mechanic. The vehicle was not repaired. The manufacturer was notified of the failure but provided no assistance. The failure mileage was 50,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11592474June 4, 2024
ELECTRICAL SYSTEM:12V/24V/48V BATTERY
The contact owns a 2018 Chevrolet Traverse. The contact stated that while at a complete stop and attempting to come out of auto stop, the vehicle would not automatically restart. The contact stated that once the vehicle restarted the vehicle hesitated. The contact stated while the vehicle was stopped at a stop light the vehicle drifted backwards and stalled. The contact also stated while attempting to start the vehicle, the vehicle failed start. The contact stated that the vehicle made an abnormal sound as if the engine was about to stall. The contact was able to restart the vehicle after several attempts and had the vehicle jumpstarted. The contact then continued to drive, and once stopped again at a stop light the vehicle stalled and would not restart. The contact had the vehicle towed to a dealer who diagnosed and replaced the alternator. The contact stated following the alternator repair, the "Battery Charging System Service" message was displayed. The contact stated after clearing the message the "Battery Saver Mode" alert was displayed. The contact took the vehicle to the dealer and diagnosed it with a battery and an unknown sensor failure. The battery and the sensors were replaced; however, the failure persisted. The manufacturer was made aware of the failure and advised the contact to reach out to the States Attorney General and contact the NHTSA Hotline. The vehicle was not repaired. The failure mileage was approximately 149,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

← Back to Chevrolet Traverse