Chevrolet Traverse Complaints (2013)

162 consumer complaints on file.

#10732913July 9, 2015
UNKNOWN OR OTHER
THIS IS MY SECOND COMPLAINT I AM FILING, I HAVE A 2013 CHEVY TRAVERSE WITH FORTERA HL P255/65R18 109 TIRES, THE FIRST SET HAD MAJOR CRACKING THAT RAN ALONG THE INSIDE FIRST RIB AND LAST OUTSIDE RIB ALONG THE TREAD, WITH CRACKS THAT RAN HORIZONTAL TO THE WEAR INDICATORS, THE LAST TIME I CHECK THE CRACKS WAS ABOUT 4 MM LONG, THIS AFFECTED ALL FOUR TIRES. I CONTACTED THE DEALERSHIP, TOOK THE VEHICLE TO THE DEALERSHIP AND GOODYEAR MADE IT CLEAR AFTER TWO WEEKS THE ISSUE WE HAD WAS FROM "OZONE CRACKING" EVEN THOUGH THE TIRES ONLY HAD 22,000 PLUS MILES ON THEM AND REFUSED TO REPLACE UNDER THE RECALL, INSTEAD CHARGING ME A $389.00 PRORATED FEE FOR NEW TIRES OF THE EXACT SIZE, NAME AND QUALITY. ON 02 JULY, WHILE OUT MAKING PAYMENTS AND BUYING FOOD I NOTICED A VERY STRONG RUBBER SMELL, I CAME HOME AND THE SMELL HAD INCREASED TO THAT OF A RUBBER BURNING SMELL, I TOUCHED THE TIRES AND THEY WAS SO HOT I COULD NOT LEAVE MY HAND ON THE TREAD. I NOTICED THAT ONE TIRE HAD/HAS A BLUE GREEN COLOR TO IT FROM THE RIM TO THE MIDDLE JUST BELOW THE WORDS GOODYEAR, I ALSO NOTICED THAT THERE APPEARS TO BE WHAT LOOKS LIKE WEAR FROM THE TREAD LINE DOWN TO JUST BELOW THE WORDS GOODYEAR WHERE IT LOOKS LIKE THE TIRE IS RIDING ON THE ROAD ON THE SIDE WALL, OR AS I DESCRIBED IT TO BOTH GOODYEAR AND THE DEALERSHIP IT LOOKS LIKE THEY ARE RAN AGAINST A CURB, OF WHICH WE HAVE NO CURBS IN OUR BLOCK. THESE TIRES ALSO DO NOT MAINTAIN AIR PRESSURE,
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10724551June 10, 2015
UNKNOWN OR OTHER, WHEELS
I HAVE A 2013 CHEVY TRAVERSE THAT HAS MASSIVE CRACKING AROUND THE WHOLE TIRE BOTH ON THE INSIDE 1ST RIB AND THE OUTSIDE RIB, I FOUND CRACKS RUNNING ACROSS THE WEAR INDICATORS, I NOTIFIED THE DEALERSHIP WHO AFTER FINDING A RECALL (THE RECALL WAS FOR YEARS NOV 14 TO JAN 15) AGREED THE DESCRIPTION GIVEN BY GOODYEAR FOR THESE TIRES (P255/65R18 1095 FORTERA HL) ASKED FOR THE CAR SO THEY COULD REPLACE THE TIRES. AS OF YESTERDAY GOODYEAR CLAIMS ALL THE ISSUES ARE FROM OZONE CRACKING AND THEY ARE NOT LIABLE FOR THIS, EVEN THOUGH BY DEFINITATION THIS OCCURS ON THE OUTSIDE SIDEWALL NOT THE INSIDE OF THE TREAD OR ACROSS THE WEAR INDICATORS, I HAVE REPEADEDLY ASKED ABOUT THE 6 YEAR WARRENTY THAT IS SUPPOSE TO BE ON THESE AND STILL HAVE NO REPLY, I DO KNOW THERE ARE MULTIPLE COMPLAINTS FILED AGAINST THIS SPECIFIC TIRE FROM 2012 FORWARD FOR THE SAME ISSUE AND EXTREME TREAD WEAR. WITH THE CRACKS RUNNING THE FULL LENTH OF THE TREAD ON THE INSIDE AND THE CRACKS ACROSS THE WEAR INDICATORS THIS CREATES A MASSIVE DANGER IN TIRE SEPERATION OR BLOW OUTS AT HIGH SPEEDS ESPECIALLY IN THE SUMMER.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10714039May 1, 2015
ENGINE AND ENGINE COOLING, POWER TRAIN, ELECTRONIC STABILITY CONTROL (ESC), VEHICLE SPEED CONTROL
TRAVELING AT ROUGHLY 55MPH THE VEHICLE STARTED BEEPING. THE CAR CONTROLS BEGAN TO BECOME HARD TO STEER AND WITHOUT WARNING THE SPEED IN SECONDS SLOWED TO 15-20 MPH. THE DASH STARTS REPORTING THE FOLLOWING INFORMATION:ENGINE POWER REDUCES SERVICE STABILITRAK TRACTION CONTROL OFF I PULL OVER SHUT OFF THE CAR AND EVENTUALLY THE DEALER SAYS IT WILL GO AWAY. ITS A NON ISSUE. THEN IT HAPPENS AGAIN AND AGAIN OVER AND OVER AGAIN. THE CODE EVERY TIME IS P2138. THE SERVICE DEPARTMENT EVEN THINKS AN EXISTING TSB IS THE ISSUE 11273 BUT SINCE MY CAR ISNT LISTED ON IT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10690488February 24, 2015
ELECTRICAL SYSTEM, AIR BAGS, EXTERIOR LIGHTING
I TOOK MY CAR FOR SERVICE ON 2/20/2015 AND THE NEXT DAY THE SERVICE AIRBAG LIGHTS CAME ON STAYED ON EVEN AFTER I TURNED THE CAR OFF AND BACK ON. THE NEXT DAY IT DIDN'T COME BACK ON THE FOLLOWING DAY WHICH WAS 2/22/2015 IT CAME ON AND AGAIN AND STAYED ALL DAY. ON 2/23/2015 DIDN'T COME ON AT ALL THEN CAME BACK ON AGAIN ON 02/24/2015 AND REMAINED ON UNTIL I WROTE THIS COMPLAINT. I CALLED MY DEALER AND THEY GAVE ME AN APPOINTMENT FOR 2 WEEKS ON 3/12/2015 IF SOMETHING IS WRONG WITH THE AIRBAG I'M NOT SAFE AND MY WARRANTY MAY NO LONGER COVER IT AT THAT TIME BEING THIS IS MY ONLY MEANS OF TRANSPORTATION. *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10681699February 6, 2015
ELECTRONIC STABILITY CONTROL (ESC), UNKNOWN OR OTHER, POWER TRAIN
WHILE DRIVING THIS 2013 TRAVERSE, IT LOST ALL POWER WITH THE STABILINK AND TRACTION CONTROL WARNING LIGHTS BEING ACTIVATED IN THE MESSAGE CENTER. THEN THE 2013 TRAVERSE LOST POWER WITH THE CHECK ENGINE LIGHT ILLUMINATING, WHEN THIS OCCURRED THE TRAVERSE IMMEDIATELY SLOWED FROM 55 MPH TO 15 MPH CAUSING A REAR END COLLISION. ALL MY ONLINE RESEARCH IN DIFFERENT FORUMS DISPLAYS NUMEROUS OTHERS INCIDENTS OF THIS SAME STABILINK/TRACTION CONTROL ISSUE. IT DOES NOT APPEAR TO BE A SAFE DESIGN AND A RECALL SHOULD BE ANNOUNCED BEFORE SOMEONE IS SERIOUSLY INJURED. *JS
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10664059December 13, 2014
AIR BAGS
SERVICE AIR BAG SIGNS CAME ON WHEN VEHICLE IS STARTED FROM COLD FOR THE FIRST TIME IN THE MORNING. IT ALSO HAPPENED ON 12/06/2014 AND 12/11/2014. I TOOK IT TO DEALERSHIP AND THEY REPLACED N-TENSIONER KIT ON 12/12/2014. THIS MORNING "SERVICE AIR BAG" SIGN CAME ON AGAIN AS SOON AS I STARTED THE CAR. THE SIGN STAYED ON TILL AT LEAST 30 MINUTES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10654379December 1, 2014
SEAT BELTS
2013 CHEVROLET TRAVERSE. CONSUMER IS DISSATISFIED WITH THE APPEARANCE OF THE COMPLETED RECALL WORK. *SS THE CONSUMER STATED THERE IS A FOUR TO SIX INCHE OF BLACK CABLE WITH SHRINK WRAP EXPOSED IN THE AREA OF THE SEAT ON BOTH SIDES OF THE VEHICLE. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10660289November 22, 2014
FUEL/PROPULSION SYSTEM
FUEL GAUGE SHOWS 3/8 OF A TANK AND COMPUTER SHOWS 175 MILES TO EMPTY AND IT RUNS OUT OF GAS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10654492November 12, 2014
SEAT BELTS
HI THERE; I AM TALL - ABOUT 6' 5". THE DRIVER AND PASSENGER SEAT BELTS, DO NOT FULLY CROSS MY SHOULDER, RATHER THEY ARE CROSSING MY "OUTER" SHOULDER/UPPER ARM. THE "B" PILLAR IS ALMOST FORWARD OF ME. THE SEAT-BELT HEIGHT ADJUSTMENT IS FULLY RAISED. I FEEL QUITE UNCOMFORTABLE AND WONDER IF THIS SHOULD BE A CONCERN TO ME (I THINK IT IS!) IN THE EVENT OF A COLLISION; I FEEL THAT IN A SUDDEN STOP, LET ALONE A SIDE-IMPACT, I MAY AS WELL HAVE A LAP BELT ONLY!! PLEASE TELL ME I AM IMAGINING THIS AND THAT NHTSA HAS APPROVED THIS CONFIGURATION!! THANKS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10653500November 7, 2014
ELECTRICAL SYSTEM, STEERING
TL* THE CONTACT OWNS A 2013 CHEVROLET TRAVERSE. THE CONTACT STATED THAT THE VEHICLE STALLED SEVERAL TIMES. THE VEHICLE WAS NOT ABLE TO BE RESTARTED. ALSO, THE CONTACT MENTIONED THAT THE RADIO FAILED SEVERAL TIMES AND THE SENSORS AND GAUGES INTERMITTENTLY FLICKERED. IN ADDITION, THE CONTACT STATED THAT WHILE TRAVELING 25 MPH ATTEMPTING TO AVOID DOG, THE CONTACT SWERVED TO THE RIGHT AND CRASHED INTO ANOTHER VEHICLE. A POLICE REPORT WAS FILED. THE CONTACT SUSTAINED INJURIES TO THE BACK AND LEGS. THE CONTACT DID NOT SEEK MEDICAL ATTENTION. THE CONTACT INDICATED THAT THE STEERING WHEEL LOCKED AND THE IGNITION SWITCH WOULD NOT TURN OVER. THE MANUFACTURER WAS NOT NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS NOT AVAILABLE.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10644552October 14, 2014
FUEL/PROPULSION SYSTEM
FUEL GAUGE REGISTERED FUEL BUT VEHICLE STALLED OUT DUE TO LACK OF FUEL. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10644578October 14, 2014
FUEL/PROPULSION SYSTEM
TL* THE CONTACT OWNS A 2013 CHEVROLET TRAVERSE. WHILE DRIVING 25 MPH, THE LOW FUEL INDICATOR ILLUMINATED AND THE VEHICLE STALLED. THE FUEL GAUGE DISPLAYED THE INCORRECT AMOUNT OF FUEL. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 25,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10637814September 21, 2014
ELECTRICAL SYSTEM
THE BATTERY FAILED TO RECHARGE, THE VEHICLE COMPLETELY SHUT DOWN (ELECTRICALLY SPEAKING). MY WIFE AND 2 KIDS WERE STUCK IN A CAR WITH NO AC, NO ABILITY TO RECHARGE HER CELL PHONE TO CALL FOR HELP, ON A HOT 100F DAY. THANKFULLY, SHE WAS ABLE TO CALL A TOW TRUCK. AFTER 2 DAYS IN THE SHOP AT RON BAKER CHEVY IN SAN DIEGO, IT WAS DISCOVERED THAT THE ALTERNATOR WAS FAULTY. BOTH THE ALTERNATOR AND THE BATTERY WERE REPLACED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10630891September 4, 2014
ELECTRICAL SYSTEM
THE REAR SEAT AIR CONDITIONING/HEATING MODULE CONTROLS GET EXTREMELY HOT WHENEVER THE HEADLIGHTS ARE ON OR WHENEVER THE REAR UNIT IS IN USE. THE CONTROLS FOR THE AIR CONDITIONING/HEATING UNIT ON THE DASH NEVER GET HOT. I TOOK THE VEHICLE INTO THE DEALER TODAY TO HAVE THEM CHECK THE PROBLEM. I WAS TOLD THEY CHECKED ALL THE WIRING AND EVERYTHING WAS AS IT'S SUPPOSE TO BE. SO, THEY CHECKED THE SAME UNIT IN ANOTHER TRAVERSE AND FOUND THE CONTROLS IN THAT VEHICLE GOT HOT AS WELL. I WAS TOLD THAT IS JUST THE WAY THE VEHICLES ARE. THE FACT THAT THE CONTROLS GET HOT AT ALL, WOULD INDICATE EITHER IMPROPER GAUGE OF WIRING OR SWITCHES THAT CAN'T HANDLE THE ELECTRICAL CURRENT. IF WHAT I SUSPECT IS TRUE, THERE IS A POSSIBILITY OF DAMAGE TO THE UNIT, FIRE OR INJURY TO OCCUPANTS OF THE VEHICLE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10628054August 25, 2014
ELECTRONIC STABILITY CONTROL (ESC), VEHICLE SPEED CONTROL, POWER TRAIN
THIS HAS NOW OCCURRED TWICE WITHIN THE PAST 30 DAYS. WHILE IN MOTION, THE VEHICLE TRANSMISSIONS JERKS, AND SPEED IS IMMEDIATELY REDUCED TO 5MPH. THE STABILITY CONTROL LIGHT COMES ON AS DOES THE CHECK ENGINE LIGHT. A REMOTE DIAGNOSTICS SCAN FROM ON-STAR IDENTIFIED 3 ERROR CODES: C0561, P0700, P182E. THE FIRST TIME IT OCCURRED WHILE EXITING A HIGHWAY OFF-RAMP. THIS VEHICLE WAS TAKEN TO THE DEALERSHIP. THE DEALERSHIP INFORMED ME THAT THERE WERE NO KNOW ISSUES RELATED TO THIS, NO RECALLS, AND NO SERVICE BULLETINS EXISTED DESCRIBING THIS BEHAVIOR FOR THE 2013 MODEL YEAR. THEY WERE UNABLE TO RECREATE THE PROBLEM AND RETURNED THE VEHICLE TO ME. THIS HAPPENED AGAIN YESTERDAY WHILE APPROACHING AN INTERSECTION AND SLOWING FROM ~35MPH WITH TRAFFIC CLOSE BEHIND. THIS IS AN EXTREMELY DANGEROUS SYSTEM BEHAVIOR WHICH COULD HAVE EASILY RESULTED IN A SEVERE INCIDENT IN A DANGEROUS INTERSECTION. WHILE THE VEHICLE IS IN THE STATE WHERE THE STABILITY CONTROL LIGHT IS ON WE OBSERVED HARD TRANSMISSION SHIFTING/JERKING INTO AND OUT OF PARK, REVERSE, NEUTRAL, AND DRIVE. WE TURNED THE VEHICLE OFF FOR 15 MINUTES. UPON RESTARTING, NORMAL OPERATIONS WERE RESTORED WITH THE EXCEPTION OF THE CHECK ENGINE LIGHT. THE CHECK ENGINE LIGHT TURNED OFF AFTER ~25-30 MILES OF DRIVING. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10625813August 17, 2014
ELECTRICAL SYSTEM
I WENT TO THE SERVICE DEPARTMENT OF EAST HILLS CHEVROLET TO RESPOND TO THE 2 RECALLS THEY HAD ON MY CAR. THEY FOUND SOMETHING ELSE WITH THE CAR AND PROCEEDED TO FIX THAT. AFTER GETTING THE CAR BACK, IT HAS A NEW ISSUE....IT PERIODICALLY SHORTS OUT WHILE I AM DRIVING IT. I SEEMS LIKE IT STALLS, ALL THE LIGHTS ON THE DASHBOARD COME ON, BUT THEN IT RECOVERS AND CONTINUES DRIVING. I HAVE THREE CHILDREN AND AM NERVOUS ABOUT DRIVING THIS CAR. IN ADDITION, THE RADIO WILL TURN OFF AND ON FOR NO REASON AND THE DOORS WILL LOCK AND UNLOCK BY THEMSELVES. MY CAR DID NOT HAVE THIS ISSUE BEFORE SERVICE. I RESPONDED TO THE DEALER SURVEY AND EMAILED THEM ABOUT THIS NEW PROBLEM -- NO RESPONSE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10619514August 7, 2014
STRUCTURE
RECALL WAS PERFORMED, BUT THE PART WAS REPLACED WITH A NON COLOR MATCHING INTERIOR BLACK HOSE OVER THE CABLE. THIS HOSE, WHICH IS NOT PROTECTED, WILL GET BRITTLE AND CRACK OVER TIME TO EXPOSE THE CABLES, WHICH WILL CAUSE THE CABLE TO RUST. ALSO, CHILDREN WILL BE ABLE TO PLAY WITH IT CAUSING DAMAGE. PETS WILL BE ABLE TO CHEW, SCRATCH OR TEAR IT. I CAN FORESEE ANOTHER RECALL ON THIS ISSUE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10569352March 14, 2014
ENGINE, SERVICE BRAKES, STEERING, VEHICLE SPEED CONTROL
AS I WAS DRIVING ON A HIGHWAY I STEPPED ON THE ACCELERATOR AND THE CAR DID NOT RESPOND AND CAME TO A SUDDEN STOP IN THE MIDDLE OF THE HIGHWAY. I HAD NO WARNING AND NO ABILITY TO PULL OFF TO THE SIDE OF THE ROAD. I COULD NOT RESTART THE CAR AND I HAD NO POWER STEERING OR BRAKES. I HAD MY CAR TOWED TO THE LOCAL GM DEALERSHIP AND THEY FOUND THAT A PIECE IN THE ENGINE HAD FALLEN OR BROKEN AND DAMAGED THE PISTON, THE CYLINDER AND THE HEAD OF THE ENGINE. AS THE MECHANIC SAID, IT WAS A "CATASTROPHIC ENGINE FAILURE." THEY REPLACED THE ENGINE IN THE CAR AND THEN ONE DAY LATER, AFTER HAVING THE CAR AT THE DEALERSHIP FOR 32 DAYS, THE CHECK ENGINE LIGHT WENT ON. I TOOK THE CAR BACK TO THE DEALERSHIP AND THEY FOUND THAT THE OXYGEN SENSOR WAS NOT WORKING AND THEY REPLACED IT. GM TOLD ME THAT THE PIECE THAT FELL HAD NOT BEEN TIGHTENED PROPERLY AND THIS WAS MISSED ON THE FINAL INSPECTION. NOT ONLY AM I CONCERNED BY HAVING HAD THIS FRIGHTENING EXPERIENCE HAPPEN ON THE HIGHWAY, MOREOVER IN A NEW CAR, BUT THE SUDDEN STOPPING OF THE CAR WHILE DRIVING IS THE SAME THING THAT HAS HAPPENED TO THE CARS THAT HAVE RECENTLY BEEN RECALLED BY GM. I GOT THIS CAR BECAUSE OF ITS GOOD SAFETY PROFILE HOWEVER NOW I DO NOT FEEL SAFE AND SECURE DRIVING THIS CAR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10563448February 7, 2014
POWER TRAIN, STEERING, SUSPENSION
IN SNOW OF ALMOST ANY DEPTH, THE VEHICLE WILL SHAKE VIOLENTLY ON ACCELERATION FROM 35 MPH UP. THE TRANSMISSION WILL NOT ACCELERATE AND FEELS LIKE ITS BOGGING DOWN. IT WILL STAY LIKE THIS FOR SOMETIME HOURS THEN IT WILL CEASE. FENDER WELLS ARE CLEAR OF DEBRIS. THE PROBLEM IS IT WILL DO THIS SOMETIMES AT WILL ON THE ROADWAY WHERE I HAVE BEEN ALMOST REAR ENDED TRYING TO GET UP TO SPEED, THERE ARE MULTIPLE COMPLAINTS ON THE CHEVY TRAVERSE FORUM WEBSITE. SOMEONE IS GOING TO GET SERIOUSLY HURT OR DIE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10536618August 22, 2013
POWER TRAIN
TRANSMISSION WAS SURGING AND ABRUPTLY SHIFTING FROM SECOND TO THIRD GEAR AND AGAIN FROM FIFTH TO SIXTH GEAR. THE MORE IT WAS DRIVEN THE WORSE IT WAS GETTING. BROUGHT IT TO THE DEALER AND THE TRANSMISSION NEEDED TO BE REPAIRED. WAVE PLATE AND PISTONS AND SEALS GEARS 3, 5 AND REVERSE WERE ALL REPLACED. THE TRANSMISSION TECH AT THE DEALERSHIP SAID WHEN HE OPENED IT UP THERE WAS METAL PARTS FALLING OUT. AFTER RESEARCHING THIS PROBLEM I FOUND 5 OTHERS THAT HAD THE SAME PROBLEM. THE WAVE PLATE IS BREAKING APART INSIDE THE TRANSMISSION. I EXPECT TO SEE A RECALL ON THIS TRANSMISSION AS MORE PEOPLE HAVE THIS PROBLEM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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