Chevrolet Traverse Complaints (2020)

235 consumer complaints on file.

#11630105December 11, 2024
UNKNOWN OR OTHER, SERVICE BRAKES, ELECTRICAL SYSTEM
I was driving to work at 0530 on 11/10/24. I was on the highway driving the speed limit. A light came on that read "service ESC". Within 2 minutes of this light coming on, I heard a loud noise and the tail end of my car started to spin out. My power steering went out, my brakes did not work and I hit the guard rail very hard. The "electronic stability control" system in my car, turned off on me with only a minute warning, and almost killed me. My car was totaled and deemed a complete loss. Any advice would be appreciated.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11630153December 11, 2024
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM
The contact owns a 2020 Chevrolet Traverse. The contact stated while starting the vehicle, there was a loud rattling sound coming from the rear end of the vehicle. The vehicle was taken to the dealer where it was diagnosed that the exhaust pipe had failed and needed to be replaced. The vehicle was not repaired. The vehicle was taken to an independent mechanic and was diagnosed that the exhaust bracket needed to be replaced. The vehicle was repaired; however, the failure recurred. The vehicle was taken back to the mechanic where the mechanic confirmed that the vehicle was associated with N212356540 (Front Exhaust Pipe) and referred the contact to the dealer for further assistance. The vehicle was not repaired. The vehicle was taken back to the dealer but was not diagnosed or repaired. The manufacturer was made of the failure and a case was opened. The contact was referred to the NHTSA Hotline for assistance. The approximate failure mileage was 112,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11627782November 27, 2024
ENGINE, POWER TRAIN, ELECTRICAL SYSTEM
Vehicle would not start. Towed to repair shop. 350A fuse blown that controls ignition system. Pulled starter to inspect for damage. Transmission Flex Plate had 7 broken teeth with a tooth being lodged in the starter housing.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11627542November 26, 2024
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:MANIFOLD/HEADER/MUFFLER/TAIL PIPE
The contact owns a 2020 Chevrolet Traverse. The contact stated that upon starting the vehicle, there was a loud vibration coming from the vehicle. There were no warning lights illuminated. The contact stated that the failure was related to Special Coverage Adjustment: N212356540 (Front Exhaust Pipe). The vehicle was taken to the local dealer, who diagnosed the failure as a fractured bracket on the muffler. The vehicle was not repaired. The manufacturer confirmed there were no open recalls on the VIN. The failure mileage was approximately 95,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11627084November 24, 2024
POWER TRAIN
The transmission on my 2020 Chevrolet Traverse has experienced severe shuddering problems when shifting gears. The vehicle is not old and the integrity of the safety of the vehicle puts myself and my family at risk whenever driving it now. The dealer quotes approximately $8,000 for a fix and a similar search online sees other customers with the same issues. Chevrolet should recall the affected vehicles and not force the consumer to pay out of pocket for the repairs.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11626317November 20, 2024
FUEL/PROPULSION SYSTEM
My 2020 traverse has the exact same issue as the 2019, and 2022 models, both of which have active recalls. I contacted Chevy and their response to me was that there was no recall on my model.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11626010November 18, 2024
ELECTRICAL SYSTEM
The contact owns a 2020 Chevrolet Traverse. The contact stated that the "Shift to Park" message was displayed on the instrument panel while attempting to park the vehicle. The contact also stated that the ESC (Electronic Stability Control) warning light was displayed while at a complete stop, and an audible chime was heard during the failure. In addition, the START/STOP function failed after removing the foot from the brake pedal while at a stop light. The vehicle shut off without warning as the contact attempted to depress the accelerator pedal. The contact stated that a motorist assisted with pushing the vehicle to the side of the road. The contact called for Roadside Assistance and a Police Officer assisted with jumpstarting the vehicle. The Police Officer then escorted the contact to a nearby gas station where the contact purchased a new battery. Initially after the battery replacement, the contact experienced no failures with the vehicle; however, the shift to park failure had recently returned. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline to report the failure. The vehicle was not yet repaired. The failure mileage was approximately 135,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11624132November 8, 2024
FUEL/PROPULSION SYSTEM
I took my vehicle to the shop for noise while driving. It was diagnosed as a cracked flex pipe. Upon research, the 2019 and 2021 models had recalls for the same issue, but not 2020. I did find a bulletin from gm including all models of traverse stating the cause could be a faulty weld. My vehicle looks the exact same as the bulletin. This is a safety issue as a hole in the exhaust can cause exhaust to backflow into the cabin. I'm very lucky and thankful me and my kids have not yet been medically affected.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11622205October 27, 2024
ENGINE
After getting my suv back i been notice that ticking sound while driving over 40 mph can't pin point were it coming from the dealership or anybody cannot locate it it happens with speeds.over 40 not exxeced over 60 mph
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11622206October 27, 2024
POWER TRAIN
While taking off after being stop the alclenton the tramssmion slip into gear late and you can notice it while foot on pedel after u take off oil was.change but still the same delership says it comon with this suv
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11620511October 18, 2024
ELECTRICAL SYSTEM, UNKNOWN OR OTHER
On 10/12/24, I received an error code that my charging system needed serviced. I was about an hour from my house when I saw the error. I immediately turned on the voltage display and it said the voltage was 11.8. As I was driving home I had an additional error message that said entering battery saver mode. Luckily, I made it home before I was left stranded on the side of the road in the middle of the night. With only 57,323 miles on my car, I had NO idea it would be the alternator. I took my car to Auto Zone to have the battery tested and they said it was fine. I had my mechanic check on Monday 10/14/24, and it turns out the alternator was indeed bad. S
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11619028October 10, 2024
UNKNOWN OR OTHER
Special coverage for 2019 and 2021 model traverses for front exhaust pipe - but not for 2020 models and it’s the exact same issue.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11616305September 24, 2024
ENGINE, STRUCTURE:BODY, POWER TRAIN
2020 traverse was at Chevy dealership for state inspection & emissions test, maintenance service- oil & filter change, rotate tires, check all systems, update system & computer, flush & fill all fluids in car. Chevy certified technician preformed vehicle health inspection, multi point inspection . Car was not picking up acceleration will on a 351 mile trip alone, after stopping I notice the car hood was not on correctly when opened the oil cap was not in place but was on molding, oil had been pouring out leaving engine with no oil, the technician had not replaced cap during service and had no replaced brake fluid, antifreeze coolant, washer fluid and transmission fluid. He had force closed the hood, which could have opened at any time while driving, there was oil pouring from vehicle causes hazardous driving for myself and everyone else on highway. Car has OnStar coverage as well as Chevy safe driver function’s, and alerts on all systems all fluid levels, tire pressure, temperature ext. non of these alerts showed or alerted me putting my safety and the safety of others on the roads in danger. The technician in fact disarmed these systems and alerts when servicing my vehicle. Ciocca Chevrolet dealership in Quakertown pa, caused permanent damage to the engine and power train system, as well as putting myself and others in serious danger. The car was towed by OnStar roadside assist back to dealership where they tried to down play the severity of the damage . I refused to take back the car due to it not being drivable or safe. The service manager agreed to buy out my loan and the car is on lot for sale with tag stating ‘sold as is , no warranty” . Due to the computer system being compromised there is no data showing the service or showing the car being in distress , this issue needs to be know as driving this vehicle with out knowledge of engine damage caused from dealership failure to add all fluids during service puts driver, passenger’s and all others in danger.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11612528September 4, 2024
UNKNOWN OR OTHER
I have a 2020 Traverse and it randomly got a hole in the manifold. It was repaired and then not even a year later i have another hole. It makes this god awful loud noise, when we took it to the body shop they said that this is a common problem in these Traverses. We are going to have to pay almost $2,000 on top of what we paid last time to get it repaired, but this time they have to replace the entire thing. I think that this should be looked into and possible reimbursement for people having to replace an entire manifold on their car.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11612335September 3, 2024
ELECTRICAL SYSTEM, ENGINE
My rear exhaust manifold cracked, was told there should have been have been a recall on them bc they are defective. GM is covering 2019 and 2021 Models, but not 2020 models. I had to replace my alternator at the Chevrolet dealership 6 months ago. In the last month, have had the shift to park message come up on my car and that has something to do with the transmission.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11612112September 2, 2024
UNKNOWN OR OTHER, ELECTRICAL SYSTEM
When putting my Traverse in park, the car will intermittently say "shift to park", causing me to have to put it back ion reverse, put it back in park and hope it works. The car will not shut off if it says it's in park, causing you to be stuck in there. Also could cause it to not start if the vehicle thinks it's not in park. To note as well, there is already a recall out for 2018-2019 chevy traverse models, along with others. This needs to be extended to newer models as well.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11611356August 28, 2024
POWER TRAIN
The contact owns a 2020 Chevrolet Traverse. The contact stated while driving at an undisclosed speed, the accelerator pedal was depressed; however, the vehicle failed to accelerate as intended. The contact stated that the vehicle shuddered. In addition, the contact stated that the gear shifter sometimes failed to shift into the intended gear. The vehicle was taken to the dealer; however, the vehicle was not diagnosed. The vehicle was not diagnosed or repaired by an independent mechanic or the dealer. The manufacturer was made aware of the failure and a case was filed. The failure mileage was approximately 120,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11609714August 20, 2024
SUSPENSION
The contact owns a 2020 Chevrolet Traverse. The contact stated that on several occasions while driving at undisclosed speeds and making a left or right turn, the vehicle was not stable and was moving unintendedly. On another occasion, while having maintenance service performed on the vehicle, the mechanic advised the contact that the rear toe links had rotted out due to corrosion and needed to be replaced. The vehicle was not repaired. The vehicle was then taken to a dealer where it was diagnosed and determined that the rear toe links needed to be replaced due to the corrosion. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was 44,036.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11609440August 19, 2024
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM
The contact owns a 2020 Chevrolet Traverse. The contact stated that while the vehicle was parked, after starting the vehicle, the vehicle was making an abnormal sound. There was no warning light illuminated. The vehicle was driven to an independent mechanic, who researched the failure, and informed the contact of an undisclosed NHTSA recall; however, the VIN was not included. The contact was also informed that there was a hole in the exhaust system. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was unknown.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11608423August 14, 2024
ENGINE
Similar to [XXX] . Exhaust bracket broke, was fixed but stress caused converter to break at engine connection. All other years of this generation are recalled but 2020. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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