Chevrolet Traverse Complaints (2011)

608 consumer complaints on file.

#11170518January 17, 2019
ELECTRONIC STABILITY CONTROL (ESC), ENGINE, UNKNOWN OR OTHER
CHECK ENGINE LIGHT FOR THROTTLE BOTTLE SENSOR WHICH CAUSES THE GAS PEDAL TO STICK WHEN TRYING TO ACCELERATE. SERVICE STABILITY TRACK AND TRACTION CONTROL OFF WHICH CAUSES THE CAR TO LOSE ENGINE POWER WHILE DRIVING
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11170431January 16, 2019
ELECTRONIC STABILITY CONTROL (ESC)
MY TRACTION CONTROL LIGHT CAME ON WHILE DRIVING ON A DRY PAVED ROAD THEN MY DASH FLASHED TRACTION CONTROL OFF, SERVICE TRACTION CONTROL, SERVICE STABILITRAK, ENGINE POWER IS REDUCED, AND THEN IT JUST SLOWED DOWN TO 10MPH AND I COULD NOT GO ANY FASTER. I PULLED OVER SHUT THE CAR OFF AND WAITED 5 MINUTES. IT STARTED AND RAN WELL TILL I GOT HOME. THE NEXT MORNING THE SAME EXACT THING HAPPENED. IT HAS NOW HAPPENED 6 TIMES IN A 72 HOUR PERIOD. PLEASE GO TO THIS VIDEO LINK TO SEE THAT I AM NOT THE ONLY PERSON HAVING THIS ISSUE WITH A TRAVERSE [XXX]. PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11170092January 15, 2019
TRACTION CONTROL SYSTEM, POWER TRAIN
TL* THE CONTACT OWNS A 2011 CHEVROLET TRAVERSE. WHILE DRIVING APPROXIMATELY 45 MPH, THE TRACTION CONTROL WARNING INDICATOR ILLUMINATED AND THE VEHICLE FAILED TO ACCELERATE. THE FAILURE OCCURRED INTERMITTENTLY. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. A DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 100,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11170166January 15, 2019
ENGINE
AT 116,000 MILES THE TIMING CHAIN IS BREAKING/STRETCHING WHICH WILL CAUSE THE ENGINE TO STOP OPERATING WHILE IN MOTION.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11165548January 7, 2019
AIR BAGS
SEVERAL MONTHS AGO ONSTAR NOTIFIED ME THAT I NEEDED TO TAKE MY VEHICLE IN FOR SERVICE DUE TO A WARNING THAT STATED THERE WAS A PROBLEM WITH THE AIRBAG, I DID TAKE THE CAR TO THE DEALER AND THEY DID NOT FIND ANYTHING. DURING THE LAST FEW DAYS I KEEP GETTING A WARNING THAT SAYS "SERVICE AIRBAG." I WENT ONLINE TO SEE IF ANYONE ELSE WAS HAVING THE SAME PROBLEM. SURE ENOUGH, OVER 30 PEOPLE, AND THERE COULD BE A LOT MORE, HAD REPORTED THE SAME TYPE OF PROBLEM THAT I AM HAVING. THE "SERVICE AIRBAG" WARNING LIGHT COMES ON WHILE I AM DRIVING AND STAYS ON FOR HOURS, THEN IT WILL GO OFF, BUT COME BACK ON AGAIN. SOMETIMES IT COMES ON AND STAYS ON BEFORE I LEAVE THE DRIVEWAY. IN SOME CASES OTHER OWNERS STATED THAT THEY HAD TO PAY MORE THAN $1,200 TO HAVE A REPAIR DONE AND THEN THE PROBLEM APPEARED AGAIN. I BOUGHT THE VEHICLE BRAND NEW AND ONLY HAVE 45,000 MILES ON IT. THIS IS CLEARLY A FACTORY DEFECT AND I WOULD HOPE THAT NO ONE IS SERIOUSLY INJURED OR KILLED BEFORE SOME ACTION IS TAKEN BY YOUR AGENCY TO HAVE THIS PROBLEM RECTIFIED BY GENERAL MOTORS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11164948January 7, 2019
ELECTRONIC STABILITY CONTROL (ESC), STEERING, WHEELS
I PURCHASED THIS VEHICLE IN JANUARY 2017 WITH ONE OWNER HAVING HAD IT. HERE IT IS NOW 2 YEARS LATER AND I HAVE NUMEROUS PROBLEMS WITH MY VEHICLE. SOME OTHER OWNERS HAVE HAD BUT IT STILL ISN'T PART OF A RECALL. THE PAST YEAR I HAVE ALREADY SPENT OVER $1000 TO FIX IT. ITEMS ALREADY REPLACED INCLUDE SEVERAL SENSORS, WHEEL BEARING, POWER STEERIG PUMP AND A BATTERY. WHAT STILL NEEDS REPLACING: RACK AND PINYON, SHOCKS AND STRUTS, AND I HAVE AN ELECTRICAL PROBLEM. CURRENTLY, MY WINDOWS GO DOWN BUT WON'T GO UP BECAUSE THERE IS AN INTERMITTENT ELECTRICAL PROBLEM AND MY RADIO CUTS IN AND OUT. I AM STILL PAYING FOR THE CAR AND NO ONE IS HELPING. OTHER USERS HAVE REPORTED SOME OF THE SAME THING. IF I GO TO MY MECHANIC HE TELLS ME THERE ARE THOUSANDS OF SERVICE ANNOUNCEMENTS. BUT WHEN I LOOK AT MY MAKE AND MODEL THERE IS ONLY 4 RECALLS AND IF I GO BY VIN SPECIFICALLY THERE IS NONE. THIS IS RIDICULOUS ! SOMEONE SHOULD HELP. WITH A CAR THAT ISN'T 'THAT OLD' I SHOULDN'T BE HAVING THIS MANY ISSUES. I HAVE 154,039 MILES ON IT. IT ISN'T SAFE. MY WINDOW IS STUCK RIGHT NOW I'M THE DOWN POSITION. I CAN MOVE IT DOWN MORE BUT NOT UP. I HAVE 3 KIDS. MY CAR SEEMS TO NOT WORK MORE THAN IT DOES. NOTHING LIKE SCREWING OVER THE LITTLE GUY...CHEVY NUMBER ONE ON SAFETY YA RIGHT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11165782January 4, 2019
ENGINE
DRIVING, SMELLED COOLANT AND HEARD FAN RUNNING. TEMP GAUGE WAS SLIGHTLY ELEVATED, NOT IN THE RED. TOPPED OFF COOLANT AND TOOK TO MECHANIC. HE SAID I COULDN'T HAVE CHECKED RADIATOR BECAUSE IT HAS A COVER OVER THE ENGLINE.WATER PUMP AND BLOWN HEAD GASKET, ESTIMATE $3600-$5000. IT'S BEEN SITTING 3 MONTHS BECAUSE I CAN'T AFFORD TO FIX IT. I HAVE 3 DISABLED CHILDREN, AND CAN'T GET THEM TO DR APPTS BECAUSE MY OTHER CAR IS 18 YEARS OLD AND TOO SMALL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11164011December 29, 2018
SEAT BELTS
THE VEHICLE IS ONLY 7 YEARS OLD AND HAS THREE (3) FAILED SEAT BELTS. I CALLED GM AND THEY SAID ONE OF THE BELTS IS ON RECALL BUT THEY WILL NOT REPAIR THE OTHERS. I AM A RECENT WIDOW WITH 4 CHILDREN UNDER 8 YEARS OLD DRIVNG THIS CAR WITH FAILED SEAT BELTS. I NEED HELP TO GET THE SEAT BELTS FIXED SO THE MY CHILDREN WILL BE SAFE AND I WILL BE IN COMPLIANCE WITH THE LAW.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11162875December 20, 2018
AIR BAGS, EXTERIOR LIGHTING
MY 2011 CHEVROLET TRAVERSE JUST STARTED TO HAVE THE AIRBAG LIGHT ON THE DASHBOARD GO ON AND STAY ON. THIS VEHICLE HAS NOT BEEN IN AN ACCIDENT OF ANY KIND. ''TIS VEHICLE CURRENTLY ONLY HAS 32,000 MILES. HARDLY DRIVEN. WELL TAKEN CARED FOR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11162017December 17, 2018
SERVICE BRAKES, ELECTRICAL SYSTEM, ENGINE
DRIVING THE TRAVERSE STARTED TO SMELL WIRES BURNING IN THE CABIN DASHLIGHTS STARTED GOING CRAZY AND DINGING . WAS ABOUT A MILE TO WHERE I COULD PULL OVER SAFELY .. STARTED TO PULL OFF THE BREAKS AND STEERING SEEMED TO STOP WORKING AND THE VEHICLE DIED.. I NEARLY HIT BRIDGE PILLAR NOT BEING ABLE TO STEER OR STOP.. THE CAR WAS FULL WITH MYSELF 4 CHILDREN AND A NEWBORN.. I AM TOLD THE MOTOR IS RUINED AND NO ONE CAN PINPOINT THE OTHER PROBLEMS.. THE REPAIR COSTS ARE AROUND 6000$ WHICH HAVE NOT BEEN DONE BECAUSE HONESTLY I'M SCARED FOR MY LIFE TO FIX THIS VEHICLE AND DRIVE IT..
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11161812December 16, 2018
AIR BAGS, ELECTRICAL SYSTEM, SEATS
TAKATA RECALL, AIR BAG WARNING LIGHT COMES ON WHEN ITS COLD OUTSIDE, RECALL NUMBER 14V266, FUEL GAUGE STOPS WORKING WHEN ITS COLD OUTSIDE, PASSENGER SIDE WINDOW DOES NOT ROLE UP WITH THE DRIVER SIDE CONTROLS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11161291December 14, 2018
ELECTRONIC STABILITY CONTROL (ESC), ELECTRICAL SYSTEM, VEHICLE SPEED CONTROL
STABILITY TRACTION CONTROL SYSTEM PROBLEMS. I HAVE A 2011 CHEVY TRAVERSE. PROBLEMS ERUPTED AFTER I FINISHED PAYING IT OFF. I HAD THIS CAR FOR 7 YEARS NOW AND 100K MILES NOW. FOR THE PAST YEAR THE TRACTION CONTROL SYSTEM HAS FAILED MULTIPLE TIMES. AT FIRST I TOOK IT TO THE DEALER AND SPENT OVER $3500 TO FIX IT. A FEW MONTHS AFTER THE PROBLEM CAME BACK. THE DEALER WAS ASKING FOR ALMOST $4000 STATING THAT IT WAS SOMETHING ELSE NOT FIXED BEFORE. EVEN A MECHANIC FROM THE DEALERSHIP TOLD ME TO GET RID OF IT BECAUSE LOTS OF PEOPLE WERE COMPLAINING WITH SAME ISSUES. AT FIRST THE "TRACTION CONTROL SYSTEM OFF" COMES ON THE SCREEN EVERY TIME I DRIVE FOR A LONG PERIOD OF TIME. FOLLOWED BY "SERVICE STABILITY TRACTION CONTROL SYSTEM". NOW AS SOON AS I TURN THE CAR ON THE SAME MESSAGES APPEAR. JUST A WEEK AGO I WAS IN THE HIGHWAY AND "POWER LOSS WARNING" CAME OUT IN THE SCREEN. I COULDN'T ACCELERATE, THANK GOD I WAS NEAR AN EXIT AND WAS ABLE TO GET OUT IN TIME BEFORE IT STOPPED COMPLETELY. TURNED OFF THE CAR AND WAITED A FEW MNTS. TURNED ON AGAIN AND DROVE OFF ON THE SERVICE ROAD. I WAS NOT ABLE TO GO FASTER THAN 10 MPH. NOW THE CAR IS IN MY DRIVEWAY AND I'M GETTING READY TO GET RID OF IT ASAP! BUT JUST NOTICED THAT I'M NOT THE ONLY ONE WITH SUCH A PROBLEM. WE NEED A RECALL FAST. I BOUGHT THIS CAR FOR 47K THINKING THAT IT WAS GOING TO LAST JUST LIKE THE OLD CHEVYS. BUT THIS NEW TECH IS KILLING IT! WE NEED A RECALL ON THIS FAST!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11160739December 11, 2018
TIRES
THESE ARE MY SECOND SET OF GOODYEAR FORTERA TIRES. THEY ARE RATED FOR 60 THOUSAND MILES AND I HAVE GOTTEN 20,000 TO 25,000 WHEN THEY BECAME SEVERELY CRACKED .
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11160595December 10, 2018
ELECTRONIC STABILITY CONTROL (ESC), VEHICLE SPEED CONTROL
TRACTION CONTROL WENT HAYWIRE WHILE GOING ABOUT 25 MILES AN HOUR, IT STARTED SHAKING UNCONTROLLABLY, "TRACTION CONTROL" LIGHT CAME ON AND WENT OFF ALMOST IMMEDIATELY. RPMS REVVED UP TO 5K. IT HAS DONE IT 4 TIME WITHIN A 24 HOUR PERIOD. MECHANIC HOOKED IT UP TO THE COMPUTER AND IT DETECTED NOTHING. ONLY THING THAT SHOWED UP WAS THAT IT LOST CONNECTION TO THE TRANSMISSION. WHEN THE ENGINE REVVED IT, IT SEEMED LIKE IT WENT OUT OF GEAR WHILE THE RPMS WENT HIGH, IT FELT AS IF I PUT IT IN NEUTRAL WHILE GOING AROUND 25 MPH.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11155138November 30, 2018
STEERING
BOUGHT THE SUV USED & I LOVE IT UNTILL A COUPLE WKS AGO TRYED TURNING OUT OF MY PARKING SPACE & NOTICED MY POWER STEERING WAS GONE IT WAS REALLY HARD TO TURN! IF I CAN PUSH ON THE GAS BE PEDAL AT ALL THE POWER STEERING WILL FREE UP & I CAN TURN! BUT IT GOES IN AND OUT WITHOUT ANY KNOWING! REALLY DISAPPOINTED! IT'S DIFFICULT TO TURN INTO A PARKING SPOT OR SOMETIMES TO MAKE A SHARP TURN ONTO ANOTHER STREET OR INTO PARKING LOTS WITH ON COMING TRAFFIC, I HAVE TO ALWAYS PREPARE MYSELF FOR IT TO GO OUT!!!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11154457November 28, 2018
ENGINE
TL* THE CONTACT OWNS A 2011 CHEVROLET TRAVERSE. WITHOUT WARNING, THE TIMING CHAIN FRACTURED AND THE VEHICLE WAS UNABLE TO BE DRIVEN. AN INDEPENDENT MECHANIC DIAGNOSED THAT THE TIMING CHAIN NEEDED TO BE REPLACED. THE DEALER (GARBER BUICK GMC, 5255 US-1, FORT PIERCE, FL 34982, (772) 467-0835) WAS NOTIFIED OF THE FAILURE AND STATED THAT THERE WAS NO RECALL OR DIAGNOSTIC TROUBLE CODE TO PROVIDE A REMEDY. THE VEHICLE WAS EXCLUDED FROM THE TIMING CHAIN EXTENDED WARRANTY CAMPAIGN. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND DID NOT ASSIST. THE APPROXIMATE FAILURE MILEAGE WAS 93,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11154485November 28, 2018
ELECTRONIC STABILITY CONTROL (ESC), VEHICLE SPEED CONTROL
BOUGHT A 2011 TRAVERSE A MONTH AGO WITH 93705 MILES ON IT. ON THE DRIVE HOME THE LIGHTS OF THE DASH CAME ON AND SAID TRACTION CONTROL OFF, SERVICE STABILITRAK, REDUCED ENGINE POWER. IT WOULDN'T GO PAST 20 MPH (MIND YOU I'M ON A BUSY STREET WITH MY FOUR KIDS). WAS ABLE TO GET IT HOME AND CALLED THE DEALERSHIP I GOT IT FROM AND AM WAITING FOR A CALL BACK.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11151922November 16, 2018
SEAT BELTS
TL* THE CONTACT OWNS A 2011 CHEVROLET TRAVERSE. THE CONTACT STATED THAT THE REAR DRIVER'S SIDE SEAT BELT DETACHED FROM THE VEHICLE ANCHOR WHILE REMOVING A CHILD SAFETY SEAT. THE VEHICLE WAS TAKEN TO HAYES CHEVROLET BUICK GMC CADILLAC OF BALDWIN (3656 GA-365, ALTO, GA 30510, (706) 776-1144) WHERE THE FAILURE WAS NOT DIAGNOSED; HOWEVER, A NEW SEAT BELT WAS INSTALLED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND DID NOT ASSIST. THE CONTACT WAS REFERRED TO NHTSA TO FILE A COMPLAINT. THE APPROXIMATE FAILURE MILEAGE WAS 122,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11151271November 13, 2018
STEERING
STEERING WHEEL LOCKED UP DURING NORMAL DRIVING ON A HIGHWAY AS I STARTED A TURN, MAKING IT IMPOSSIBLE TO STEER LEAVING ME STRANDED IN TRAFFIC. HAD TO STOP, TURN OFF CAR, RESTART AND STEERING WHEEL BECAME FUNCTIONAL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11144704November 1, 2018
SEAT BELTS
THE SEAT BELT RESTRAINT CABLE WAS ON A PREVIOUS RECALL, IT WAS TAKEN TO JONES CHEVROLET IN LEXINGTON TN FOR REPAIR. IT HAS THIS PAST YEAR BROKEN AND I HAD TO REPLACE IT. I WILL NEED TO REPLACE BOTH SOON AND SUSPECT THAT OTHERS ARE DRIVING AROUND WITH THESE DEFECTIVE UNITS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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