Chevrolet Traverse Complaints (2011)
608 consumer complaints on file.
- #11190126March 19, 2019POWER TRAIN
BAD SHUDDERING IN BETWEEN SHIFTING GEARS AT LOW SPEEDS. MECHANIC DETERMINED THAT IT IS 3-5-R WAVE PLATES IN THE TRANSMISSION. IN ACCORDANCE TO THE CHEVROLET GARAGE, THIS IS AN ON GOING PROBLEM IN TRAVERSES AND HAVE REPLACED THEM IN NUMEROUS VEHICLES. IF NOT CORRECTED IMMEDIATELY, IT WILL LEAD TO A REPLACEMENT OF THE TRANSMISSION..
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11189821March 18, 2019ENGINE
I HAVE THE CEL ON READING CODE P0017. THE SUV IS STARTING TO IDLE A BIT ROUGHER AND I HAVE GARAGED THE VEHICLE UNTIL I CAN HAVE IT SERVICED. I CONTACTED THE DEALERSHIP REGARDING THE SERVICE BULLETIN 11340 AND REFERENCING BULLETIN 12-06-01-009D FOR TIMING CHAIN AND TENSIONER FAILURE AND REPLACEMENT THE SERVICE TECH STATED THAT ALTHOUGH THEY HAVE ISSUES REGARDING THIS ENGINE, THE YEAR OF MY TRAVERSE DIDN'T QUALIFY. I THEN CONTACTED GM. THE BEST THEY COULD PROVIDE IS A CASE # REGARDING MY COMPLAINT AND OFFERED TO GET ME THE PHONE # TO MY NEAREST DEALERSHIP. I WILL HAVE TO KEEP ON PRESSING THE ISSUE UNTIL THE PROBLEM IS RESOLVED (CONSIDERING THE CHEVY HAS 89,000 MILES).
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11187090March 15, 2019ENGINE
TL* THE CONTACT OWNS A 2011 CHEVROLET TRAVERSE. WHILE DRIVING APPROXIMATELY 50 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT COASTED THE VEHICLE OVER TO THE SHOULDER AND IT WOULD NOT RESTART. THE VEHICLE WAS TOWED TO PHILLIPS CHEVROLET (1400 LOCKE DR, BOURBONNAIS, IL 60914) WHERE IT WAS DIAGNOSED THAT THE ENGINE SEIZED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT ALSO MENTIONED THAT THE VEHICLE WAS REPAIRED BY THE SAME DEALER APPROXIMATELY ONE YEAR AGO FOR ENGINE FAILURES. THE MANUFACTURER WAS NOT NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 103,000.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11186640March 13, 2019POWER TRAIN
TIMING CHAIN
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11186096March 12, 2019SERVICE BRAKES, ELECTRONIC STABILITY CONTROL (ESC), VEHICLE SPEED CONTROL
TRAVERSE TRACTION CONTROL LIGHT AND BRAKE LIGHT COME ON AND OFF ALL THE TIME. MAKING THINK THAT CAR IS NOT SAFE TO DRIVE. ALL OF THE TIME THAT THE LIGHTS COME ON WHEN WE ARR DRIVING IN A STRAIGHT LINE ON A FLAT SURFACE.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11184782March 7, 2019ELECTRICAL SYSTEM, ENGINE, POWER TRAIN
I HAD TO REPLACE AN ENGINE AT 30K MILES DUE TO 'METAL IN OIL". NEVER ONCE MISSED AN OIL CHANGE AND NO WARNING OF ANY ISSUE UNTIL CAR DIED IN THE MIDDLE OF A BUSY ROAD WHILE TRYING TO TURN RIGHT ONTO SIDE STREET.. AFTER REPLACING ENGINE HAD TO GET NEW WHEEL SENORS AS THEY WENT BAD 2 WEEKS LATER. ONE AND A HALF YEARS LATER HERE WE ARE DASH FLASHING SAYING 'SERVICE STABILITRACK, SERVICE TRACTION CONTROL, ENGIRE POWER REDUCES". CHECK ENGINE LIGHT ALSO ON. MECHANIC SAYS I WILL NEED A NEW ACCELORATOR PEDAL ALONG WITH THROTTLE BODY. THE CAR ITSELF AT THIS POINT IS UNDER 50K MILES. ALSO PASSENGER SIDE WINDOW DOES NOT GO UP OR DOWN WITH DRIVE SIDE DOOR LEVERS.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11184295March 5, 2019AIR BAGS, ENGINE, STEERING
**TIMING BELT RECALL** I WAS DRIVING MY VEHICLE ON THE LOCAL PARKWAY AND IT LOST POWER WHILE I WAS DRIVING IT THEN STARTED RIDING ROUGH AS IF THE TIRES WERE WOBBLING THEN I WENT TO MAKE A LEFT TURN AND IT STARTED MAKING A REEVING NOISE DURING THE TURN. I HAD THE CAR TOWED TO THE AUTO SHOP AND I WAS TOLD THERE WAS NO OIL LEAKS BUT THE OIL WAS LOW AND ALSO I HAD TO REPLACE THE TIMING CHAIN ON MY VEHICLE.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11184299March 5, 2019STEERING
**POWER STEERING RECALL*** I WAS DRIVING MY VEHICLE AND IN THE MIST OF DRIVING MY VEHICLE STEERING BECAME HARD. AS I WENT TO MAKE A TURN MY STEERING LOCKED UP AND I COULD NOT MAKE A TURN WITHOUT THE USE OF FORCE. WHEN I HAD THE VEHICLE TOWED TO THE MECHANIC I WAS TOLD THE POWER STEERING PUMP WENT OUT AND POWER STEERING RACKET PINON NEEDED TO BE REPLACED.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11183486March 1, 2019ELECTRICAL SYSTEM, ENGINE
TL* THE CONTACT OWNS A 2011 CHEVROLET TRAVERSE. WHILE DRIVING, THE VEHICLE LOST POWER AND THE CHECK ENGINE WARNING INDICATOR ILLUMINATED. THE CONTACT WAS ABLE TO DRIVE THE VEHICLE SAFELY TO HIS RESIDENCE. THE VEHICLE WAS NOT TAKEN TO A DEALER OR INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND DID NOT PROVIDE ASSISTANCE. THE APPROXIMATE FAILURE MILEAGE WAS 82,000.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11180996February 18, 2019ELECTRONIC STABILITY CONTROL (ESC), ELECTRICAL SYSTEM, ENGINE
WHILE DRIVING MY 2011 CHEVY TRAVERSE LT ON HIGHWAY WITH 130,000 MILES ON IT WHEN MY TRAVERSE LOST ACCELERATION AND STALLED OUT WITH CARS FLYING UP ON ME AT 65-70 MPH,I FINALLY COSTED OVER TO THE EMERGENCY LANE, HAD IT TOWED TO DEALERSHIP AND TECHS COULDN'T FIGURE THIS OUT , AFTER A WEEK OF SERVICE TECHS COULDN'T FIND THE PROBLEM, I WAS FINALLY NOTIFIED BY DEALERSHIP THAT THERE'S SOMETHING WRONG WITH MOTOR AND ELECTRICAL AND IT'S NOT WORTH FIXING. I WOULD LIKE TO KNOW WHAT I CAN DO WITH THIS .
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11180819February 18, 2019ENGINE
MY CAR DOESN'T EVEN HAVE 120000 MILES AND THE CRANKSHAFT IS OUT OF IT. I GET REGULAR OIL CHANGES AND MAINTAIN MY CAR. AS I WAS DRIVING MY CHEEK EVERYONE LIGHT CAME ON AND MY ENGINE MADE A LOUD NOISE
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11180377February 15, 2019AIR BAGS, STEERING, UNKNOWN OR OTHER
OUT OF NO WHERE MY AIR BAG LIGHTS CAME ON. THE SENSOR IN THE PASSENGER SEAT ISNT DETECTING WEIGHT AND STAYS OFF ALL THE TIME NOW, ALSO MY SERVICE AIRBAG LIGHT IS ON FOR THE DRIVER AS WELL. I AM ALSO HAVING POWER STEERING ISSUES AS WELL. MY POWER STEERING FLUID IS FULL, NO LEAKS BUT THE STEERING IS HARD TO TURN. HAD THE STEERING PUMP CHECKED AND WAS TOLD NOTHING WAS WRONG WITH IT. MY LAST ISSUE IS WITH THE SPEAKERS THEY CUT IN AND CUT OUT ALL THE TIME AND NINE TIMES OUT OF TEN I ONLY HAVE MY TWEETERS FOR SOUND. VERY DISAPPOINTED WITH CHEVY RIGHT NOW.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11179788February 13, 2019ELECTRICAL SYSTEM, UNKNOWN OR OTHER
THIS IS TOWARD CHEVROLET AND ANY OTHER VEHICLE MAKERS THAT REQUIRE EXCESSIVE USE OF DEALERSHIPS FOR MINOR MAINTENANCE. I HAVE COMMUTED 40 MILES DAILY FOR 18 YEARS, I HAVE PREVIOUSLY OWNED FORD VEHICLES AND HAD NO ISSUES WITH DOING MINOR REPAIRS MYSELF. WITH MY CHEVY VEHICLE I HAVE TO TAKE IT INTO THE DEALERSHIP OR REPAIR SHOP TO CHANGE A SIMPLE HEADLIGHT BECAUSE OF THE GREEDY DESIGN OF THE VEHICLE. THEY DID THIS ON PURPOSE SO THEY COULD MAKE MORE MONEY AT THE DEALERSHIP AFTER SALES. IN THE PAST WHEN I DROVE FORDS IF MY HEADLIGHT WENT HOME I WOULD STOP A COUPLE BLOCKS FROM MY WORK AND POP ONE IN. I STOPPED ON EXIT RAMPS AND ADDED A NEW ONE MANY TIMED, KEEPING A EXTRA IN MY GLOVE BOX LIKE A PREPARED DRIVER. WITH MY TRAVERSE I HAVE GO IN AND HAVE THE TIRE TAKEN OFF AND THE WHEEL WHEEL PLASTIC OFF TO CHANGE THE HEADLIGHT. THIS IS COMPLETELY UNSAFE AND RIDICULOUS. I'VE COMPLAINED TO CHEVY WITHOUT A RESPONSE. THIS NEEDS TO CHANGE TO SAVE LIVES. IT IS VERY DANGEROUS FOR LONG COMMUTERS. IMAGINE BEING ON VACATION AND HAVING TO SPEND A DAY OF IT AT A DEALERSHIP GETTING YOUR HEADLIGHT CHANGED FOR $125.00. WE LIVE IN MN AND FREQUENTLY HAVE TO CHANGE BULBS DUE TO --60 DEGREE WIND CHILLS. IT'S IMPOSSIBLE TO KEEP UP WITH, AND SHOULD BE ILLEGAL. WHEN YOU SPEND $30K-50K ON A VEHICLE IT SHOULD BE SAFE AND EASY TO MAINTAIN SAFETY. DON'T EVEN GET ME STARTED ON HAVING TO PULL OUT THE FLOORING OF THE 2ND ROW TO CHANGE A BATTERY.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11176662February 13, 2019ENGINE
WAS DRIVING ON THE FREEWAY WHEN A I HEARD A BANG NOISE FROM THE ENGINE. ENGINE COMPLETELY DIED, NO WARNING SIGNS NOTHING. MECHANIC LOOKED AT IT, THE ENGINE LOCKED AND TOLD ME IT WAS THE TIMING BELT AND IT GAVE OUT, AND I NEED TO REPLACE THE ENGINE COMPLETELY. LOOKED ONLINE THERE HAS BEEN SIMILAR CASES AND GM IS DOING NOTHING ABOUT IT. NOW I'M LOOKING AT $7,880 TO GET THE CAR RUNNING. THE VALUE OF THE CAR IS OVER 8K MECHANIC SAID ITS A TOTAL LOST BECAUSE ITS ABOUT WHAT THE CAR IS VALUED. VERY DISAPPOINTING, HAVE HAD A LOT OF TROUBLE WITH THIS CAR.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11176445February 12, 2019ELECTRONIC STABILITY CONTROL (ESC), ENGINE, VEHICLE SPEED CONTROL
REDUCED POWER ON VECHILE WITH DASH LIGHTS INDICATING CHECK STABILE TRACK. SEE A LOT OF COMPLAINTS ON THIS. HAPPENED 3 TIMES FINALLY HAD TO REPLACE THROTTLE BODY AND HARNESS FOR $550. NO RECALLS? 110,000 MILES. VERY DANGEROUS TO HAVE CAR SLOW DOWN ON HIGHWAY DURING WINTER CONDITIONS.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11173794February 3, 2019ELECTRONIC STABILITY CONTROL (ESC), ENGINE, UNKNOWN OR OTHER
WHILE THE VEHICLE IS STATIONARY OR BEING DRIVEN THE TRACTION CONTROL TURNS OFF, THE STABILIZER GOES OUT, AND THE ENGINE POWER REDUCES. I WAS ON THE HIGHWAY AND I LOST POWER GOING FROM 65 MPH DOWN TO 25-30 MPH. I HAD TO PULL OVER AND SHUT OFF THE CAR, WAITED FOR 15 MINUTES AND STARTED DRIVING AGAIN. I HADN'T GONE FAR AND ALL THE WARNINGS CAME UP AGAIN AND POWER WAS REDUCED. WHILE DRIVING IN TOWN THE SAME THING HAPPENS AND I CAN BE GOING 25 MPH AND THE POWER GOES DOWN TO 10 MPH. WARNING LIGHTS SAY TRACTION 'CONTROL OFF, STABILIZER OFF, ENGINE POWER REDUCED. ALL OF THIS HAPPENS WHILE THE VEHICLE IS STATIONARY OR BEING DRIVEN!!!
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11171923January 24, 2019FUEL/PROPULSION SYSTEM, VEHICLE SPEED CONTROL
WHILE DRIVING NORMALLY ON A FREEWAY WHERE SPEED LIMITS ARE 65+ THE CAR SUDDENLY LOST ENGINE POWER AND ITS IMPOSSIBLE TO REACH SPEEDS ABOVE 15 MPH. SEVERAL CODES APPEAR "SERVICE TRACTION CONTROL" "REDUCED ENGINE POWER" "TRACTION CONTROL OFF". THE CAUSE IS A FAULTY THROTTLE BODY, WHICH IS NOT A SERVICEABLE PART IT JUST RANDOMLY FAILS. ONLINE FORUMS SHOW REPORTS OF THIS PROBLEM 100S AND 100S OF TIMES DATING BACK TO AT LEAST 2014, ON LOW MILEAGE VEHICLES NO LESS. DEALERS DENY KNOWING OF A PROBLEM. CHEVY HAS BEEN NOTIFIED MANY TIMES BY MANY CUSTOMERS YET NO RECALLS HAVE BEEN ISSUED AND DEALERSHIPS AREN'T AWARE OF THE PROBLEM IN ORDER TO FIX IT. A LOSS OF ENGINE POWER LIKE THIS COULD BE FATAL. IF YOUR FORTUNATE ENOUGH TO BE NEAR A DEALERSHIP YOU MIGHT FIND A REPAIR. OTHERWISE YOUR STUCK TRYING TO LIMP IT TO A SHOP, FIND THE PART AND RESET THE IDLE CODES. THIS IS TURNING INTO A VERY EXPENSIVE REPAIR.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11171649January 23, 2019SUSPENSION
TL* THE CONTACT OWNS A 2011 CHEVROLET TRAVERSE. THE CONTACT STATED THAT THE VEHICLE SHOOK VIOLENTLY IMMEDIATELY AFTER IT WAS PURCHASED. THE CONTACT STATED THAT THE SHOCKS WERE FRACTURED. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO WIILIS CHEVROLET BUICK (2707 S DUPONT BLVD, SMYRNA, DE 19977) AND TEST DRIVEN. THE MECHANIC STATED THAT THE SHOCKS WOULD RETURN TO NORMAL EVENTUALLY. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE, PROVIDED A CASE NUMBER, AND REFERRED THE CONTACT TO NHTSA. THE FAILURE MILEAGE WAS 126,000.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11171313January 22, 2019ELECTRONIC STABILITY CONTROL (ESC), ELECTRICAL SYSTEM
MY TRAVERSE HAS BEEN LOOSING POWER TRACK CONTROL CUTS OFF AND WILL NOT COME BACK ON. AT TIMES IT DOESN'T SHIFT GEARS. WHEN THE TEMP GETS DOWN IN THE 30'S IT MESSES UP. CAN'T GO VERT FAR WITHOUT IT STOPPING. THIS HAS BEEN GOING ON SINCE I'VE HAD THIS CAR.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11171076January 20, 2019ELECTRICAL SYSTEM, ENGINE, POWER TRAIN
'TIMING CHAIN'. RECENTLY ENGINE LIGHT APPEARS ON AND GOES OFF WHILE DRIVING MY 2011 CHEVY TRAVERSE LT 3.6L WITH ALMOST 113,000 MILES. I USED MY SCANNER AND CODES P0008 AND P0017 APPEARED. AFTER DOING MY RESEARCH I DISCOVERED THAT, 1. THE CODES ARE FOR THE ENGINE TIMING CHAIN. 2. TONS OF CUSTOMERS THAT OWN THE SAME MAKE, MODEL AND YEAR AS MINE ALONG WITH MANY DIFFERENT GM MODEL VEHICLES THAT HAVE THE 3.6 L ENGINE, ARE HAVING THE SAME CODE AND ENGINE PROBLEM. 3. GM KNOWS ABOUT THIS ISSUE SINCE THEY HAVE EXTENDED THE WARRANTY UP TO 120,000 MILES ON SOME OF THE 2011 CHEVY TRAVERSE'S AND OTHER GM MAKES AND MODELS. GM ADVISED ME THAT MY VIN IS NOT COVERED AND I SHOULD BRING MY VEHICLE TO THE CLOSEST GM DEALER TO HAVE THEM DIAGNOSE THE PROBLEM. I BROUGHT MY VEHICLE TO ADAMS CHEVROLET LOCATED IN HAVRE DE GRACE, MARYLAND ON 01/10/19. ADAMS CHEVROLET TECH STATS: FOUND CODES P0008 AND 0017. FOUND TIMING IS NOT IN SYNC DUE TO FAULTY TIMING CHAINS. STATED CUSTOMER DECLINED REPAIRS AT THIS TIME. CUSTOMER WOULD NEED TO REPLACE TIMING CHAINS AND ACTUATORS. I CONTACTED GM A SECOND TIME A FEW DAYS AFTER I BROUGHT MY VEHICLE TO ADAMS CHEVROLET, THE GM EMPLOYEE STATED THAT SHE WILL NOTE EVERYTHING AND HAS MY CURRENT ADDRESS AND PHONE NUMBER ON FILE IF THEY NEED TO GET AHOLD OF ME. SHE STATED AGAIN MY VIN IS NOT COVERED AND THAT I SHOULD KEEP IN TOUCH WITH A CUSTOMER SERVICE EMPLOYEE FROM A GM DEALERSHIP AND SEE IF THEY WILL WORK WITH ME ON A PRICE AT MY EXPENSE. I HAVE HAD AN ISSUE WITH THE POWER STEERING WHILE DRIVING IN 2018 AND ADAMS CHEVROLET RECENTLY ADVISED ME THAT THERE IS AN EXTENDED WARRANTY ON THE POWER STEERING AS WELL BUT TIMING CHAIN IS NOT COVERED ON MY VIN. MY 2011 CHEVROLET TRAVERSE TIMING CHAIN AND /OR ISSUES RELATED TO THAT PROBLEM NEEDS RPLACED FOR FREE OR I WILL GRACEFULLY ACCEPT A NEW VEHICLE FROM GM FOR FREE AND YOU CAN HAVE MY TRAVERSE BACK. RESPECTFULLY,DYLAN
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0