Chevrolet Traverse Complaints (2015)

314 consumer complaints on file.

#11553653November 5, 2023
AIR BAGS
Safety of my wife and 5 children are at risk every time they get in our family vehicle.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11553108November 1, 2023
AIR BAGS
I have been in contact with GM to find a remedy since they do not have a repair option for my vehicle yet. My car now is displaying the service airbag warning light, and I cannot get any service department to take a look at this to make sure it’s safe to be driving without paying a $260 diagnostic fee. I am a single mom, I do not have an extra $260 to pay without knowing if it’s something they can fix. GM has offered no solution or assistance in fixing this situation.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11552895October 31, 2023
AIR BAGS
My name is [XXX] and I live in Plainsboro NJ. I own a 2015 Chevrolet Traverse. I received a letter from General Motors letting me know about a recall in June (attached). The letter states that GM has a Safety Recall having to do with the driver side airbag which may contain a supplier manufacturing defect that may result in the inflator rupturing during deployment. It goes on to say that the inflator rupture may cause metal fragments to pass through the airbag and into the vehicle which may result in injury or death. I contacted our dealer Ciocca Chevrolet of Princeton and told them I received this recall letter. They said they did not have the parts, but I would be notified when the parts came in. I called GM using the number on the recall letter to ask when the parts would come in and they told me I would be notified. Since June I have reached out to both GM and the Dealership a couple of times and both have stated that I would be notified when the parts came in. It has now been four months and the GM continues to tell me that they don't know when the parts are coming in. I have been driving an unsafe car. GM says they are not loaning cars or providing rentals for this recall. I find this unacceptable and need help getting this resolved. I called the NHTSA number 888-327-4236 and Hanitsa who I spoke to stated that you can not force GM to provide a loaner or a rental and I have to decide whether or not I should be driving the car. I do not have a choice but to take the risk of drive my car everyday since I have to go to work. I have been very lucky that nothing has happened and I continue to pray that nothing will happen but i should not be in this position. I am asking that GM provide me with a loaner or rental until they get the parts to fix my car. Please respond to this email as soon as possible, I am looking forward to hearing from you with a resolution. Thanks, [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11552637October 30, 2023
AIR BAGS
The contact owns a 2015 Chevrolet Traverse. The contact received notification of NHTSA Campaign Number: 23V334000 (Air Bags) however, the part to do the recall repair was not yet available. The local dealer was contacted and confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11552664October 30, 2023
AIR BAGS
The contact owns a 2015 Chevrolet Traverse. The contact received notification of NHTSA Campaign Number: 23V334000 (Air Bags) however, the part to do the recall repair was not yet available. The local dealer was contacted and confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11551105October 20, 2023
AIR BAGS
The contact owns a 2015 Chevrolet Traverse. The contact received notification of NHTSA Campaign Number: 23V334000 (Air Bags) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11550178October 16, 2023
AIR BAGS
The contact owns a 2015 Chevrolet Traverse. The contact received recall notification of the NHTSA Campaign Number: 23V334000 (Air Bags) however, the part to do the recall repair was not yet available. An undisclosed dealer was contacted and confirmed that the part was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11550047October 15, 2023
SEAT BELTS
The second seat seat buckled one on driver side and the one in middle have broken. My families safety is at risk because we are not able to use the seatbelts with these broken buckles. No I have not taken it to a dealer or independent repair shop nor has it been inspected. No warning lamps or messages appeared when it first appeared nor has it since. My car has not been in an accident.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11549754October 13, 2023
AIR BAGS
The contact owns a 2015 Chevrolet Traverse. The contact received notification of NHTSA Campaign Number: 23V334000 (Air Bags) however, the part to do the recall repair was not yet available. The local dealer was contacted and confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11549829October 13, 2023
AIR BAGS
I would like to file a complaint about the amount of time to fix recall 23V334. I received notice in June 2023 and is now October 2023 for a recall that can "result in injury or death to vehicle occupants."
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11549467October 11, 2023
AIR BAGS
The contact owns a 2015 Chevrolet Traverse. The contact received a recall notification of the NHTSA Campaign Number: 23V334000(Air Bags) however, the part to do the recall repair was not yet available. An undisclosed dealer was contacted and confirmed that the part was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11548598October 6, 2023
AIR BAGS
The contact owns a 2015 Chevrolet Traverse. The contact received notification of NHTSA Campaign Number: 23V334000 (Air Bags) however, the part to do the recall repair was not yet available. The local dealer was not contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11548496October 5, 2023
AIR BAGS
The contact owns a 2015 Chevrolet Traverse. The contact received notification of NHTSA Campaign Number: 23V334000 (Air Bags) however, the part to do the recall repair was not yet available. An undisclosed dealer was contacted and confirmed that the part was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11548507October 5, 2023
AIR BAGS
The contact owns a 2015 Chevrolet Traverse. The contact received notification of NHTSA Campaign Number: 23V334000 (Air Bags) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11547941October 3, 2023
AIR BAGS
The contact owns a 2015 Chevrolet Traverse. The contact received notification of NHTSA Campaign Number: 23V334000 (Air Bags) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11547142September 28, 2023
AIR BAGS
The contact owns a 2015 Chevrolet Traverse. The contact received notification of NHTSA Campaign Number: 23V334000 (Air Bags) however, the part to do the recall repair was unavailable. The local dealer was contacted, and it was confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11547177September 28, 2023
AIR BAGS
The contact owns a 2015 Chevrolet Traverse. The contact received notification of NHTSA Campaign Number: 23V334000 (Air Bags) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11546600September 26, 2023
AIR BAGS
The contact owns a 2015 Chevrolet Traverse. The contact received notification of NHTSA Campaign Number: 23V334000 (Air Bags) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11545374September 19, 2023
AIR BAGS
The contact owns a 2015 Chevrolet Traverse. The contact received notification of NHTSA Campaign Number: 23V334000 (Air Bags) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11544303September 13, 2023
AIR BAGS
The contact owns a 2015 Chevrolet Traverse. The contact received notification of NHTSA Campaign Number: 23V334000 (Air Bags) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

← Back to Chevrolet Traverse