Chevrolet Traverse Complaints (2014)

548 consumer complaints on file.

#10706003April 16, 2015
CHILD SEAT, CHILD SEAT:TETHER: STRAP/WEBBING
I HAVE A RECARO PERFORMANCE SEAT. I PURCHASED THIS SEAT ABOUT 4-5 MO. AGO SO ITS FAIRLY NEW. THE ISSUE THAT IM HEAVING IS THE ADJUSTER LEVER( WITCH IS THE RELEASE LOCATED BETWEEN CHILD'S LEGS) HAS A NOTCH ON THE SIDE TO SUPPORT THE SPRING. THIS NOTCH ( WHICH IS BY DESIGN NOT A DEFECT) IS CATCHING THE STRAP AND ONCE THE CHILD IS SECURE IT IS DIFFICULT TO RELEASE. ITS EQUIVALENT OF A WRECHERING STRAP FOLDING OR TWISTING OVER WILE TIGHTENING. ALSO ONCE I DO MANAGE TO GET IT TO REALIZE I DID NOTICE THAT THE STRAP IS BEING FLAILED BY THIS NOTCH. IT DOESN'T HAPPENED ALL THE TIME WITCH MAKES IT WORSE, BECAUSE SOMETIMES ITS JUST THE VERY CORNER, OF THE STRAP, THAT GETS PINCHED. IT REALLY MAKES U QUESTION IN AN ACCIDENT IM I GOING TO BE ABLE TO GET MY KID OUT? I CONTACTED THE MANUFACTURE THEIR REPLY WAS TO PULL THE STRAP OPPOSITE TO THE NOTCH. THIS SHOULD SOLVE MY PROBLEM. I HAVE TWO KIDS, TWO CARS AND FOUR CHILD SAFETY SEATS, THIS IS THE FIRST TIME I ENCOUNTERED THIS TYPE OF PROBLEM. IT IS LAUGHABLE THAT RECARO WOULD TREAT IT THIS WAY. (RELATED VEHICLE INFORMATION: MODEL YEAR=2014, MAKE=TRAVERSE, MODEL=CHEVY). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10704338April 7, 2015
ENGINE
DURING DRIVING ON THE HIGHWAY AT SPEED 65 MPH THE POWER WAS TOTALLY LOST. "STABILITRAK, TRANCTION CONTROL, REDUCED ENGINE POWER" SHOWED UP ON THE DISPLAY OF THE DASHBOARD. I WAS LUCKY TO PULL TO THE SIDE OF HIGHWAY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10684002February 18, 2015
ENGINE
WAS DRIVINGON GARDEN STATE PARKWAY, DOING ABOUT 65 AND ALLOF A SUDDEN MY CAR STARTED TO SHIMMY AND THE TRACTION CONTROL WAS FLASHING AND THE ENGINE LIGHT WENT ON. I TRIED TO KEEP THE CAR IN CONTROL AND STARTED TO PULL OVER TO THE SHOULDER, BY THE TIME I GOT OVER THE CAR WENT BACK TO NORMAL. IT LASTED ABOUT 2-3 MINUTES. I GOOGLED ABOUT THIS PROBLEM AND SAW THAT I AM ACTUALLY LUCKY THAT MY ENGINE DID'NT SHUT OFF BECAUSE APPARENTLY EVERYONE ELSE WHO THIS HAPPENED TO, THEIR ENGINES ACTUALLY SHUT OFF. I AM BRINGING IT TO THE DEALERSHIP TO BE EVALUATED TODAY. I AM TERRIFIED TO DRIVE THIS CAR AGAIN!! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10683778February 17, 2015
FUEL/PROPULSION SYSTEM, VEHICLE SPEED CONTROL, STEERING, ELECTRICAL SYSTEM
I WAS DRIVING IN SLOW TRAFFIC ON THE EXPRESSWAY AND THE CAR SHUT OFF. I WAS ABLE TO RESTART IT. THIS IS A NEW VEHICLE, WITH LOW MILEAGE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10678565January 23, 2015
ENGINE
TL* THE CONTACT OWNS A 2014 CHEVROLET TRAVERSE. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 10 MPH, THE VEHICLE FAILED TO ACCELERATE AS THE ACCELERATOR PEDAL SANK TO THE FLOOR BOARD. THE CONTACT MENTIONED THAT THERE WAS A SUDDEN INCREASED IN ENGINE RPMS AND THE VEHICLE FAILED TO MOVE. THE VEHICLE WAS MERGED TO THE SIDE OF ROAD AND TURNED OFF. THE VEHICLE WAS RESTARTED BUT THE FAILURE RECURRED TWICE. THE VEHICLE WAS TAKEN TO THE DEALER. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 11,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10667063December 18, 2014
ENGINE
I WAS DRIVING ABOUT 35-45 MPH INCREASING SPEED AND THE ENGINE ON THE CAR STARTED TO DIE, GAUGES ALL FLASHED AND WARNING LIGHTS WENT ON ALL OVER DASH. THE GAUGES ALL CRASHED TO ZERO, AS IT WAS DYING DUE TO RUNNING OUT OF GAS BUT AT THE TIME IT WAS BETWEEN 1/2 A TANK AND 1/4 OF A TANK. GAVE IT SOME GAS AND IT REENGAGED. SECOND NOT ON A 2015 NEW ONE, I HAVE BEEN DRIVING FOR A RENTAL, 356 MILES, DRIVING AT 75 MPH AND ENGINE COMPLETELY TURNED OFF, I HAD TO MAKE MY WAY COASTING TO THE SIDE OF THE ROAD WITHOUT POWER STEERING OR ANYTHING TURN THE KEY OFF AND RESTARTED THE ENGINE AND IT REENGAGED. BUT THIS IS TWO OF THE SIMILAR ISSUE ON TWO DIFFERENT TRAVERSES THAT DON'T CURRENTLY HAVE THE RECALLS OFFICIALLY ON THEM,. THEY ARE UNSAFE YET I HAVE TO CONTINUE TO DRIVE AROUND WITH MY FAMILY AND CHILDREN IN THE CAR AND HOPE IT DOESN'T OCCUR OR CAUSE US TO HAVE AN ACCIDENT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10663279December 9, 2014
SEAT BELTS
THIS LETTER IS IN REGARDS TO A COMPLAINT I HAVE FOR A RECALL ON BELTS FOR MY 2014 CHEVROLET TRAVERSE. I WENT TO THE LOCATION, FRIENDLY CHEVROLET LOCATED ON 35HWY AND INWOOD RD. THE SERVICE ADVISORS AT THIS LOCATION DECLINED TO GIVE ME ANY PAPERWORK IN REFERENCE TO TAKING/INQUIRING TO GETTING THE RECALL RESOLVED. THIS LOCATION DECLINED TO FIX AND RESOLVE THE RECALL CONCERN. THEY STATED, DUE TO NOT HAVING THE PART AND DIDN'T KNOW THE TIME FOR DELIVERY FOR THE PART AND NOT HAVING A CAR RENTAL THEY DENIED THE SERVICE. HE ALSO FAILED TO OFFER OR REVIEW ANY OTHER OPTIONS TO RESOLVE THE RECALL. RECALL- 14187 THANK YOU! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10660034November 21, 2014
ELECTRICAL SYSTEM
UPON DELIVERY OF VEHICLE HAD NUMEROUS ELECTRICAL ISSUES, RADIO OFF FOR NO REASON, LIGHTS OFF FOR NO REASON. U-HAUL DEALER FOUND THE FUSES IN FUSE BOX WERE FLOATING AND NOT STABLE IN CONNECTORS, WHOLE FUSE BOX WAS THIS WAY. IF YOU RAN YOUR FINGER ACROSS THE FUSES THEY WOULD MOVE, SWAY AND WERE NOT STRONGLY HELD IN THE CONNECTORS. I TOOK TO DEALER SHOWED MECHANIC AND WAS TOLD VEHICLE COULD NOT BE DRIVEN "AS IS" DUE TO FIRE HAZARD. FUSES WERE ALL LOOSE >20. FUSE BOX WAS REPLACED; HOWEVER I STILL EXPERIENCE SHIFTING PROBLEMS, FUEL GAUGE ISSUES, DEALER UNABLE TO RECREATE LOUD THUMP NOISE IN STOP AND GO TRAFFIC, DEALER HAS RECODED SHIFT POINTS, SAYS TRANSMISSION "WILL LEARN", THIS FIXES PROBLEM FOR SHORT PERIODS, BUT ONCE AGAIN WHEN VEHICLE IS IN STOP AND GO TRAFFIC, VEHICLE HESITATES AND LOUD "BANG" NOISE.PROBLEM MAY BE IN AXLES OR WHEEL WELL, DRIVE SYSTEM. DEALER UNABLE TO REPLICATE, SAYS NOTHING CAN BE DONE! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10658562November 17, 2014
ELECTRICAL SYSTEM, AIR BAGS
TL* THE CONTACT OWNS A 2014 CHEVROLET TRAVERSE. THE CONTACT INDICATED THAT THE FUEL GAUGE FAILED TO WORK AND DISPLAYED LESS FUEL WHEN THE FUEL TANK WAS FULL. ALSO, THE AIR BAG SENSOR AND OTHER GAUGES INTERMITTENTLY ILLUMINATED AND THE VEHICLE STALLED SEVERAL TIMES. THE CONTACT WAS ABLE TO RESTART THE VEHICLE. THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V614000 (ELECTRICAL SYSTEM). THE DEALER WAS CONTACTED TO SCHEDULE AN APPOINTMENT IN ORDER TO REPAIR THE VEHICLE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 100.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10654016November 10, 2014
ELECTRICAL SYSTEM, SEAT BELTS, FUEL SYSTEM, GASOLINE
TL* THE CONTACT OWNS A 2014 CHEVROLET TRAVERSE. THE CONTACT STATED THAT THE KEY FOB FAILED TO UNLOCK AND LOCK ALL THE DOORS. ALSO, THE CONTACT STATED THAT THE FUEL GAUGE DISPLAYED THE INACCURATE FUEL LEVELS. IN ADDITION, THE CONTACT STATED THAT THE FRONT PASSENGER SIDE SEAT BELT FAILED TO RETRACT. THE CONTACT WAS CONCERNED THAT, IN THE EVENT OF A CRASH, THE FRONT PASSENGER SIDE SEAT BELT WOULD FAIL. THE FAILURES RECURRED ON NUMEROUS OCCASIONS. THE VEHICLE WAS TAKEN TO A DEALER AND REPAIRED, BUT THE FAILURES PERSISTED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 2,500.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10648989October 20, 2014
UNKNOWN OR OTHER
THE DASH BOARD DISPLAY SHOWS A MESSAGE: SERVICE ALL-WHEEL DRIVE. IT SHOWS UP OUT OF THE BLUE USUALLY WHEN I START THE CAR AND BEGIN TO DRIVE AWAY. IT ALSO GOES AWAY ON ITS OWN.I WAS UNABLE TO OBSERVE A PATTERN OF ANY SORT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10641282October 3, 2014
POWER TRAIN
TL* THE CONTACT OWNS A 2014 CHEVROLET TRAVERSE. THE CONTACT STATED THAT THE VEHICLE BEGAN TO REVERSE ALTHOUGH THE SHIFT LEVER WAS IN THE PARK POSITION. THE VEHICLE CAME TO A COMPLETE STOP AFTER HITTING THE CURB. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSIS. THE TECHNICIAN WAS UNABLE TO LOCATE THE FAILURE. THE VEHICLE HAS NOT BEEN REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VIN WAS UNAVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 6,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10638881September 25, 2014
STRUCTURE:BODY, ENGINE
WHILE PULLING INTO A PARKING SPOT, I APPLIED THE BRAKE AND CAME TO A COMPLETE STOP. PUT THE VEHICLE INTO PARK AND THEN REMOVED MY FOOT FROM THE BRAKE PEDAL, AS SOON AS I DID THIS THE CAR BEGAN TO MOVE FORWARD, I REAPPLIED PRESSURE TO THE BRAKE AND THEN SLOWLY LET IT BACK OFF AGAIN AFTER VERIFYING THAT IT WAS IN THE PARK POSITION (WHICH IT WAS). THE CAR CONTINUED TO MOVE FORWARD DRIVING OVER THE CEMENT CURB STOP AND STRAIGHT TOWARDS THE GLASS WALL OF THE BUSINESS I HAD PULLED INTO, AND SO I IMMEDIATELY APPLIED THE PARKING BRAKE AND REMOVED THE KEYS FROM THE CAR. I THEN TRIED TO RESTART THE CAR BUT IT WOULD NOT TURN ON, ONLY THE ENGINE LIGHT WOULD COME ON, THE BRAKE PEDAL AT THIS POINT WAS SEIZED AND I COULDN'T PRESS IT DOWN, NOR WAS I ABLE TO MOVE THE CAR OUT OF THE PARK POSITION. AFTER CALLING A TOW DRIVER HE CHECKED THE TRANSMISSION LINKAGE AND WE WERE ABLE TO GET THE CAR STARTED AGAIN HOWEVER NOW THE CAR IS RUNNING, IN THE PARK POSITION BUT THE REVERSE CAMERA IS ON AND WHEN I TAPPED THE GAS IT BEGAN TO BACK UP. THE CAR HAS NOW BEEN TOWED TO MY LOCAL CHEVY DEALERSHIP WHO ARE INVESTIGATING BUT THEY CLAIM THERE IS NO RECALL'S OR NOTIFICATIONS FOR A 2014 AUTOMATIC TRAVERSE (WHICH THERE IS!!). I JUST BOUGHT THIS CAR LAST MONTH (AUG) AND I SEE THE NOTICE WAS ISSUED IN FEB. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10638836September 24, 2014
ELECTRONIC STABILITY CONTROL (ESC), STEERING, VEHICLE SPEED CONTROL
WHILE ACCELERATING TO 40 MPH, THE VEHICLE SUDDENLY STARTED VIBRATING FOLLOWED BY STABILITY CONTROL AND TRACTION ERROR MESSAGES, THE CHECK ENGINE LIGHT ON, A BURNING SMELL DUE TO RANDOM BRAKING AS PART OF THE CONTROL AND AN ENGINE DOWN POWER. THIS INCIDENT IS SIMILAR TO MANY OTHERS REPORTED OVER A PERIOD OF YEARS AND IS UNACCEPTABLE FROM A SAFETY STAND POINT WHEN MY ENTIRE FAMILY IS WITHIN THE VEHICLE. I WILL NOT ACCEPT A RIDICULOUS EXPLANATION FROM THE DEALER. HONESTLY, I WANT ANOTHER VEHICLE. I KNEW CHEVY WOULD BE TROUBLE. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10632705September 12, 2014
ELECTRONIC STABILITY CONTROL (ESC), ENGINE, SERVICE BRAKES
DRIVING NORMALLY AT 55 MPH. CAR SLOWED TO 35 MPH AND ENGINE LIGHT CAME ON, AND DASH READ STABILITRAC SERVICE NEEDED ENGINE POWER SLOWED. I COULD NOT GO OVER 35 MPH ON FREEWAY AND VERY DIFFICULT TO BRAKE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10631470September 8, 2014
ENGINE
WHILE DRIVING ON A MAJOR HIGHWAY, MY NEW 2014 CHEVY TRAVERSE LOST ALL ENGINE POWER. THIS IS THE 2ND TIME THIS HAS HAPPENED IN SEVERAL MONTHS. MY VEHICLE LOST POWER, LIGHTS WENT OFF AND I NEARLY ESCAPED A CAR ACCIDENT WHILE STEERING WITHOUT ANY ENGINE POWER! THERE WAS NO WARNING- NO LIGHTS WARNED US, NO SOUNDS, NO SPUTTERING- JUST LOST ENGINE POWER. I NEARLY WAS KILLED AND AVOIDED AN ACCIDENT ON THE HIGHWAY. SEVERAL LIGHTS WENT OFF: "TRAK CONTROL OFF, CHECK STAB TRAK." GM HAS ANOTHER VEHICLE ON THEIR HANDS THAT MUST BE RECALLED. I DO NOT WANT TO PUT MY YOUNG CHILDREN BACK IN THIS VEHICLE. IT WILL KILL SOMEONE. THIS IS THE 2ND EVENT WITH THIS "COMPUTER GLITCH." SEVERAL MONTHS AGO, AS I DROVE THE CAR OFF THE LOT - THE LIGHTS WENT OFF AND GM DEALER SAID IT WAS A COMPUTER GLITCH. TO DRIVE A NEW CAR, AND WITHOUT ANY WARNINGS - NO WARNINGS WHEN THE ENGINE COMPLETELY SHUT DOWN IS A DANGER TO THE PUBLIC. THIS IS UNACCEPTABLE. I DON'T WANT A NEW COMPUTER PART. I WON'T DRIVE THIS VEHICLE, IT WILL KILL SOMEONE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10626980August 21, 2014
VEHICLE SPEED CONTROL
TL* THE CONTACT OWNS A 2014 CHEVROLET TRAVERSE. WHILE DRIVING 2 MPH, THE VEHICLE ACCELERATED INDEPENDENTLY AND THE CONTACT CRASHED THE VEHICLE INTO A GARAGE. THERE WERE NO INJURIES. THE VEHICLE WAS TOWED TO A DEALER, BUT THE CAUSE OF THE FAILURE COULD NOT BE DETERMINED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 9,000.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10621952August 13, 2014
SEAT BELTS
TL* THE CONTACT OWNS A 2014 CHEVROLET TRAVERSE. THE CONTACT RECEIVED A SAFETY RECALL NOTIFICATION NHTSA CAMPAIGN NUMBER 14V266000(SEAT BELTS); HOWEVER, THE PART WAS UNAVAILABLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE DELAY. THERE WERE NO FAILURES AT THIS TIME.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10606634June 28, 2014
ELECTRICAL SYSTEM
AS WE PULLED UP IN THE 2014 CHEVY TRAVERSE AROUND 2 O'CLOCK IN THE MORNING MY FATHER SHIFTED INTO PARK AND TRIED TO TURN THE CAR OFF AND PULL THE KEY AS HE DID THAT THE KEY WOULD NOT COME OUT THE IGNITION AND WE TRIED MULTIPLE TIMES THEN WE CALLED ON STAR THEN THEY TRANSFERRED US TO CHEVY ROADSIDE, THEY COULDN'T FIND A SOLUTION SO THEY TOLD US TO REMOVE THE KEY FOB AND COVER THE DASHBOARD WE TOOK IT TO THE SHOP THE NEXT DAY AND WE WERE SUPPOSED TO GET IT BACK YESTERDAY BUT GUESS WHAT, THE [XXX] KEY GOT STUCK AGAIN, WHEN HE WAS TRYING TO SHOW US THE REMOTE START. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10604371June 18, 2014
SEAT BELTS
RELATED TO NHTSA CAMPAIGN NUMBER: 14V266000 I PURCHASED A 2014 CHEVY TRAVERSE FROM EKINS CHEVROLET ON JUNE 7TH, 2014 AND TOOK THE VEHICLE HOME THE SAME DAY. ON JUNE 18TH, 2014 I RECEIVED A PHONE CALL INDICATING THAT RECALL PARTS WERE READY TO BE INSTALLED DESPITE THAT I DID NOT RECEIVE ANY NOTICE FROM THE DEALERSHIP THAT THE VEHICLE I PURCHASED HAD A KNOWN SAFETY DEFECT THAT HAD NOT BEEN FIXED. THE SALE OF THE VEHICLE WITH THIS SAFETY DEFECT IS IN DIRECT CONTRADICTION WITH THE STOP DELIVERY ORDER (DCS 3238) ISSUED BY GM ON MAY 18TH, 2014. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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