Chevrolet Traverse Complaints (2014)

548 consumer complaints on file.

#10863209May 4, 2016
AIR BAGS, ELECTRONIC STABILITY CONTROL (ESC), SEAT BELTS
TAKATA.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10854608April 10, 2016
AIR BAGS
MY SERVICE AIRBAG LIGHT CAME ON, AND THEN WOULD GO OFF AND BAG ON AGAIN. I TOOK IT TO A DEALERSHIP AND THEY SAID THAT DRIVERS SIDE AIRBAG WAS BAD AND I BOUGHT MY CAR ABOUT 18 MONTHS AGO BRAND NEW. I WAS 10,000 MILES OVER WARRANTY, SO THE DEALERSHIP SAID THAT IT WAS NOT COVERED AND I HAD TO PAY FOR THE REPAIR. AN AIRBAG ISSUE IS NOT A WEAR AND TEAR ISSUE! NOW 3 WEEKS AFTER HAVING IT SERVICED MY SERVICE AIRBAG LIGHT IS ON AGAIN! I HAVE 3 SMALL KIDS IN MY CAR EVERY DAY AND I AM WORRIED TO BE DRIVING IT. I THINK THAT GM SHOULD TAKE CARE OF THIS ISSUE!!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10849850March 15, 2016
ELECTRONIC STABILITY CONTROL (ESC), ELECTRICAL SYSTEM, VEHICLE SPEED CONTROL
WAS DRIVING DOWN THE FREEWAY ALL OF SUDDEN THE CAR MESSAGE CENTER SAID REDUCE ENGINE SPEED STABILINK OFF AND TRACTION CONTROL OFF AND THE CHECK ENGINE LIGHT CAME ON ALSO..SO I WAS DOING 65 AND ALL OFF SUDDEN ITHE CAR WENT TO 40..ALMOST GOT REAR ENDED A AND INTO A CRASH
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10837888February 23, 2016
AIR BAGS
THE AIRBAG LIGHT CONTINUES TO COME ON, THERE IS, PER THE SELLER NO PROBLEM AND THE 36,000 MILES AND 3 YEARS IS PAST SO I HAVE TO PAY TO TRY TO FIGURE OUT THE ISSUE, MEANWHILE I HAVE NO IDEA IF THE AIRBAGS ARE EVEN WORKING!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10836291February 15, 2016
ELECTRONIC STABILITY CONTROL (ESC), ENGINE
1.- DURING THE LAST QUARTER OF 2015, THE VEHICLE STARTED FAILING, SHUTTING DOWN ITSELF ON ROAD OR PULLED OVER (RANDOM FAIL) 2.- AFTER SEVERAL DAYS OF 'ANALYSIS', THEY DETERMINED THAT A 'MODULE' WAS DAMAGED AND HAD TO BE EXCHANGED ZERO COST, SINCE THE VEHICLE IS STILL UNDER WARRANTY. 3.- AFTER SEVERAL DAYS OF THE CAR ON THE WORKSHOP, THE FINALLY PROVIDE US THE CAR AGAIN, STATING THAT EVERYTHING WAS PROPERLY FIXED AND RESOLVED. 4.- ON JANUARY 2016, VEHICLE SHUTDOWN SURPRISINGLY ON A ROAD AT HIGH SPEED. VEHICLE WAS SOLD IN MEXICO AND DEALERSHIP HAS NOT PROVIDED SATISFACTORY SERVICE
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10824737February 7, 2016
AIR BAGS, WHEELS
SINCE BUYING THIS VEHICLE, MY SERVICE AIRBAG LIGHT HAS BEEN ON. I'VE TAKEN IT IN THREE TIMES TO THE DEALERSHIP I PURCHASED IT FROM AND ONCE TO ANOTHER DEALERSHIP TO NO AVAIL. MY TIRE LIGHT /WARNING ALSO CONTINUES TO SHOW DESPITE THE DEALERSHIP NOT FINDING A PROBLEM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10816930December 30, 2015
AIR BAGS, ELECTRICAL SYSTEM
WHILE THE VEHICLE IS IN OPERATION IN ANY DRIVING CONDITION THE AIRBAG SERVICE INDICATOR WARNING LIGHT CAME ON AND STAYED ON. THIS WAS INTERMITTENT AT FIRST AND THEN STAYED ON AFTER A FEW DAYS. DEALER WILL NOT COVER THIS KEY SAFETY COMPONENT FAILURE. THIS SEEMS TO BE RELATED TO THE LAST RECALL FOR AIRBAG FAILURE ON THE 2009-2013 TRAVERSE MODEL VEHICLES MADE THIS YEAR. THE RECALL FIXES THE YELLOW WIRE HARNESS CONNECTOR FAILURE BY CUTTING IT AWAY AND SPLICING THE WIRES TOGETHER. THERE ARE NOW TECHNICAL BULLETINS OUT FOR THE 2014 TRAVERSES THAT SEEM TO HAVE THE SAME ISSUE. *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10810786December 16, 2015
AIR BAGS, ELECTRICAL SYSTEM
DEALER HAS TOLD ME THAT THE VEHICLE REGISTERS AN ERROR CODE OF B0022. ACCORDING TO THE DEALER, GM TELLS THEM TO CHECK FOUR WIRES ON THE CONNECTORS TO THE FRONT PASSENGER SEAT WIRING HARNESS THAT CAUSES THE CHECK AIRBAG WARNING LIGHT TO ILLUMINATE. SPECIFICALLY, GM TELLS THE DEALER TO SOLDER THE CONNECTIONS ON THE FOUR WIRES ON THE CONNECTOR. THE DEALER HAS ALSO TOLD ME THAT IF THE WARNING LIGHT FOR THE AIR BAG SYSTEM IS ILLUMINATED, NONE OF THE AIRBAGS WILL DEPLOY. IN MY OPINION THIS IS A SERIOUS DESIGN FLAW. IF THE AIRBAG WARNING LIGHT IS ILLUMINATED AND YOU HAVE AN ACCIDENT BEFORE THE PROBLEM IS CORRECTED THIS COULD RESULT IN MAJOR INJURIES. ALSO, A CONNECTOR TERMINATION PROBLEM IS A MANUFACTURING DEFECT AND SHOULD BE CORRECTED BY THE DEALER, ESPECIALLY IN A CRITICAL SAFETY SYSTEM SUCH AS THE AIRBAG SYSTEM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10806544November 24, 2015
SERVICE BRAKES, ELECTRICAL SYSTEM
WHILE IN MOTION, THE VEHICLE BEGAN TO SPUTTER, THE DASHBOARD AND RADIO WENT BLANK, THE LOCKS IN THE DOORS WENT UP AND DOWN SEVERAL TIMES. I PRESSED THE BRAKE AND WAS UNABLE TO STOP THE CAR AS I WAS APPROACHING A STOP SIGN. I HAD TO ROLL THROUGH THE STOP SIGN AND NARROWLY MISSED BEING HIT AT THE INTERSECTION. WITHIN A FEW SECONDS, THE VEHICLE REGAINED POWER AND I WAS ABLE TO DRIVE HOME. THIS HAS HAPPENED ON 2 OTHER OCCASIONS WHERE THE CAR HAS LOST ELECTRICAL POWER FOR SEVERAL SECONDS WHILE DRIVING DOWN THE ROAD. I ALSO WENT OUT TO MY STATIONARY PARKED CAR AND TRIED TO START IT ONE MORNING. THE VEHICLE WAS COMPLETELY DEAD, LIKE IT HAD A DEAD BATTERY, BUT THE IGNITION WOULD NOT RELEASE MY KEY OR LET ME TURN THE KEY BACK TO THE OFF POSITION. SO I STARTED TO TRY TO GET TO THE BATTERY TO JUMP TH E VEHICLE OFF, BUT BY THE TIME I GOT READY TO DO THIS, I OPENED THE CAR DOOR AND ALL THE LIGHTS CAME BACK ON AND THE CAR STARTED RIGHT UP (BUT WITHOUT A WORKING RADIO THIS TIME). THIS IS A VERY SERIOUS AND DANGEROUS PROBLEM. WE HAVE ONLY HAD THE CAR FOR A FEW MONTHS AND WE HAVE NOW HAD OUR CAR IN A CHEVY DEALERSHIP FOR 15 DAYS AND THEY HAVE BEEN UNABLE TO REPLICATE THE PROBLEM AND SO THEY ARE TRYING TO SEND THE VEHICLE HOME WITH US WITHOUT ANY OTHER SOLUTION OTHER THAN TO KEEP DRIVING IT (PUTTING MY FAMILY IN DANGER) AND TRY TO RECORD IT WHEN IT HAPPENS AGAIN (SO I CAN PROVE I'M NOT CRAZY OR JUST MAKING THIS STUFF UP).
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10795298November 22, 2015
ELECTRICAL SYSTEM, VEHICLE SPEED CONTROL, EXTERIOR LIGHTING
WAS DRIVING ON INTERSTATE AT 75 MPH, ABOUT 80 MILES FROM MY DESTINATION, WITH CRUISE CONTROL ON. SWITCHED THE BRIGHT LIGHTS ON AND THE CRUISE CONTROL TURNED OFF, POWER LOCKS STARTED LOCKING AND UNLOCKING REPEATEDLY, HEADLIGHTS STARTED FLASHING ON AND OFF. THE WHOLE DASHBOARD INSTRUMENT LIGHTS TURNED ON (CHECK ENGINE, CHANGE OIL, ABS, BATTERY LIGHT, STABILITRAK ETC) WHEN I ATTEMPTED TO PRESS GAS ACCELERATOR IT WAS LOCKED IN PLACE AND WOULD NOT MOVE, VEHICLE STALLED IN INTERSTATE TRAFFIC WITH MY CHILDREN AND I IN CAR. WAS ABLE TO MERGE ONTO SHOULDER, PLACED VEHICLE IN PARK TURNED IGNITION TO OFF POSITION THEN RESTARTED VEHICLE. WAS ABLE DRIVE REST OFF WAY WITHOUT TURNING ON BRIGHT HEADLIGHTS OR CRUISE CONTROL. WHEN I GOT OFF INTERSTATE ONTO HIGHWAY WITH NO OTHER VEHICLES I PLACED CRUISE CONTROL ON AND FLIPPED ON BRIGHT HEADLIGHTS AND THE VEHICLE DID THE SAME THING (GAS PEDAL, HEADLIGHTS, INSTRUMENT PANEL AND LOCKS) AGAIN PULLED OVER RESTARTED CAR AND CONTINUED DRIVING WITH NO ISSUE ( NO CRUISE OR BRIGHTS USED) I THEN TOOK CAR TO DEALERSHIP NEXT MORNING. THE DEALERSHIP WAS UNABLE TO REPLICATE SAID OCCURRENCE AFTER 6 DAYS IN SHOP.VEHICLE WAS SENT HOME WITH US WITH NO SOLUTION.WE HAVE HAD VEHICLE NOT QUITE 2 MONTHS.DO NOT FEEL SAFE HAVING MY FAMILY IN IT. COMPLAINT MADE TO MANUFACTURER (CHEVROLET GM) THEY STATED THEY HAD RECEIVED NO SIMILAR COMPLAINTS AND ARE UNABLE TO PROVIDE A FIX. WAS TOLD IF VEHICLE REPEATS OCCURRENCE TO TRY TO VIDEO IT AND RETURN TO SHOP. UNHAPPY WITH THIS SITUATION ALL THE WAY AROUND.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10790488November 15, 2015
AIR BAGS
THE SERVICE AIR BAG JUST CAME ON
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10786779October 28, 2015
STEERING
I EXPERIENCED A LIFE THREATENING VEHICLE MALFUNCTION WITH MY BRAND NEW 2014 CHEVY TRAVERSE. I WAS DRIVING DOWN THE ROAD AND I FELT MY STEERING WHEEL STOP WORKING. IF I TURNED TO THE LEFT OR THE RIGHT IT WOULD CONTINUE GOING STRAIGHT. THIS HAPPENED TWICE AT LOW SPEEDS ON A PAVED STREET IN MY NEIGHBORHOOD. I HAVE THE DOCUMENTATION OF HOW I TRIED TO RESOLVE THIS MATTER WITH GM/CHEVY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10785472October 22, 2015
AIR BAGS
SERVICE AIRBAG LIGHT CAME ON, THE DASHBOARD PANEL .. TOOK MY VEHICLE TO HALEY AUTO MALL IN FARMVILLE VA . THEY DIAGNOSED AND FOUND CODE B0015 AND CHARGED ME TO FIX IT . I FEEL LIKE THIS ISSUE SHOULD HAVE BEEN COVERED UNDER WARRANTY OR BY CHEVROLET . SHOULD NOT HAVE BEEN AN OUT OF POCKET EXPENSE FROM ME . IF SOMEONE COULD PLEASE CONTACT ME AT [XXX] I WOULD APPRECIATE IT . THANK YOU INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10775309September 23, 2015
ENGINE
AS THE VEHICLE WAS DRINING 50 MPH, THE CAR PULLED TO ONE SIDE AND SLOWED. AND WAS NOT EASILY CONTROLLABLE. NEARLY CAUSING AN ACCIDENT I HAD TO GO OVER 3 LANES OF TRAFFIC TO SAFELY PULL OVER. THE "TRACTION CONTROL IS OFF" LIGHT CAME ON AT THE DASHBOARD AND THE CHECK ENGINE LIGHT FLASHED SEVERAL TIMES. I HIT THE BUTTON TO TURN ON TRACTION CONTROL BUT IT DID NOTHING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10761830September 6, 2015
ELECTRONIC STABILITY CONTROL (ESC), POWER TRAIN
WHILE DRIVING AT A SPEED AROUND 25-30 MPH THE VEHICLE HAD MULTIPLE ISSUES ARISE AT ONCE: 1.) THE VEHICLE STARTED SHAKING VIOLENTLY AND ACCELERATING INDEPENDENTLY WITH ENGINE RPM'S REACHING AS HIGH AS 6000. THE VEHICLE CONTINUED THIS AND WOULD JUMP FROM AROUND 2000 RPM TO 6000 RPM AND CONTINUE TO ACCELERATE ON ITS OWN; 2.) ERROR MESSAGE, FAILURE, AND COMPLETE LOSS OF THE TRACTION CONTROL SYSTEM; 3.) ERROR MESSAGE, FAILURE, AND COMPLETE LOSS OF THE STABILITRACK SYSTEM; AND 4.) ERROR MESSAGE AND FAILURE OF THE PARK ASSIST SYSTEM. THE VEHICLE WAS PULLED TO THE SIDE OF THE ROAD AND SHUT OFF FOR A FEW MINUTES. WHEN RESTARTED THE PROBLEMS REOCCURRED AND THE VEHICLE REQUIRED TOWING TO THE NEAREST CHEVROLET DEALERSHIP. THIS IS NOT A UNIQUE PROBLEM TO ONE TRAVERSE. THIS HAS BEEN A REOCCURRING ISSUE WITH MULTIPLE DOCUMENTED COMPLAINTS OVER THE YEARS AND NO RECALLS OR SERVICE BULLETINS HAVE BEEN ISSUED TO ADDRESS IT. THIS IS A HIGHLY DANGEROUS PROBLEM AND COULD CAUSE A MAJOR ACCIDENT WITH SERIOUS INJURIES OR DEATH.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10743548July 26, 2015
ELECTRONIC STABILITY CONTROL (ESC), UNKNOWN OR OTHER
THE SERVICE STABILITRAC; TRACTION CONTROL IS OFF, PARK ASSIST IS OFF, AND CHECK ENGINE LIGHT ALONG WITH EBS WARNING LIGHTS ALL COME ON ALONG WITH LOSS OF POWER; THE CAR WON'T GO OVER 25. THIS HAS HAPPENED SEVERAL TIMES; THE FIRST TIME IT WAS WET, ALONG WITH HAPPENING SEVERAL OTHER TIMES WHEN IT WAS WET; THEN IT HAPPENED LAST WEEK WHEN IT WAS COMPLETELY DRY AS I GOT OFF THE INTERSTATE IN HEAVY TRAFFIC; WITH THE ACCELERATOR TO THE FLOOR IT WOULD ONLY GO APROX 15-20 MPH, ALONG WITH ALL THE LIGHTS ONCE AGAIN COMING ON. THE DEALER DID NOT DOCUMENT THE FIRST TIME WE TOOK IT IN FOR THIS PROBLEM, THE JUST TOLD US THEY HAD NO IDEA WHAT IT COULD BE UNLESS THEY COULD SEE IT HAPPENING. UNFORTUNATELY IT RESETS ITSELF USUALLY AFTER BEING TURNED OFF FOR A WHILE AND IT DOES NOT HAPPEN ON A PREDICTABLE WAY THERE IS NO WARNING IT JUST HAPPENS. THE 2ND TIME WE TOOK IT IN THEY ONLY DOCUMENTED THAT IT WAS A FORWARD & REVERSE PROBLEM; THE ONLY PART OF THAT THAT'S TRUE IS THAT THE 1ST TIME IT HAPPENED IT WAS AFTER I STOPPED THEN IT WOULD ONLY GO IN REVERSE FOR ABOUT 20MINS THEN IT WAS FINE THE CHECK ENGINE LIGHT STAYED ON UNTIL THEY SHUT IT OFF. THE LAST TIME IT HAPPEN THE DEALER WANTED ME TO PAY THEM A $95 DIAGNOSTIC FEE BEFORE THEY WOULD EVEN LOOK AT IT. THIS IS A SAFETY HAZARD; IF THIS PROBLEM WOULD GET FIXED I LOVE MY CAR; BUT AS IT STANDS I'M AFRAID I'M GONNA END UP IN AN ACCIDENT; I AM SERIOUSLY CONSIDERING TRADING IT IN ON A SAFER VEHICLE, EVEN THOUGH I HAVEN'T HAD IT QUITE 2 YRS YET. I HAVE CONTACTED CHEVY VIA THE INTERNET TO EXPRESS MY CONCERNS; THEY JUST TOOK MY INFO AND THE PROBLEM AND SAID THE WOULD RESEARCH WHAT WAS GOING ON; I STILL HAVEN'T HEARD FROM THEM & THAT WAS OVER A WEEK AGO.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10735187July 20, 2015
POWER TRAIN, SERVICE BRAKES
TL* THE CONTACT OWNS A 2014 CHEVROLET TRAVERSE. WHILE DRIVING APPROXIMATELY 55 MPH, THE VEHICLE ACCELERATED INDEPENDENTLY WITHOUT WARNING. IN ADDITION, THE CONTACT STATED THAT THE BRAKE PEDAL WAS DEPRESSED AND FAILED TO RESPOND. THE CONTACT WAS ABLE TO AVOID A CRASH BY SWITCHING THE GEAR INTO THE NEUTRAL POSITION. THE VEHICLE WAS NOT DIAGNOSED ORE REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 18,148.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10722269May 29, 2015
UNKNOWN OR OTHER
I WAS DOING ABOUT 50 MPH ON EXPRESSWAY AND CAR STARTED TO SLOW DOWN WITH LOTS OF JERKING. THEN AN ENGINE LIGHT CAME ON, OFF, ON, OFF, ON, OFF (MANY TIMES) AND SAID SOMETHING ABOUT TRACTION CONTROL / STABILITY BAR (??). AT THIS POINT I HAD NO CONTROL OF MY SPEED/JERKING MOVEMENTS (SPEED DWINDLED DOWN). (ROAD CONDITIONS WERE GOOD, NO RAIN OR BAD WEATHER, NO CURVES, NO HILLS - STRAIGHT STRETCH OF ROAD) IT LASTED FOR ABOUT A MINUTE OR TWO. NEXT IT WAS OK. I TOOK IT IN TO THE DEALERSHIP AND THEY COULD NOT FIND ANYTHING. THEN IT HAPPENED AGAIN A FEW WEEKS AFTER THAT - OUT OF STATE - GOING DOWN INTERSTATE - SAME THING, (ROAD CONDITIONS PERFECT) LASTED A LITTLE LONGER THIS TIME. BROUGHT IT TO THE DEALERSHIP AFTER WE HAD GOTTEN BACK HOME - IT (SHOP'S COMPUTER) SHOWED THAT A LIGHT HAD COME ON - BUT IT DID NOT RECORD ANY INFORMATION. THIS IS A SCARY SITUATION.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10717245May 19, 2015
LATCHES/LOCKS/LINKAGES, ELECTRICAL SYSTEM, EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM)
TL* THE CONTACT OWNS A 2014 CHEVROLET TRAVERSE. WHILE PARKED, THE LOCKS ON ALL THE DOORS UNLOCKED AND LOCKED REPEATEDLY WITHOUT ANY CONTROL. THE CONTACT STATED THAT ALL THE WARNING LIGHTS WERE ILLUMINATED. WHILE EXITING THE HIGHWAY AT 30 MPH, THE NAVIGATION SYSTEM BECAME INOPERABLE AND THE VEHICLE STALLED. THE VEHICLE WAS MERGED TO THE SIDE OF THE ROAD, WHERE THE VEHICLE WAS RESTARTED AND RESUMED NORMAL OPERATION. THE VEHICLE WAS TAKEN TO THE DEALER. THE TECHNICIAN DIAGNOSED THAT THERE WAS AN ELECTRICAL ISSUE AND THAT THE FAULTY LOCK/UNLOCK NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 29,046.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10713732April 30, 2015
ELECTRONIC STABILITY CONTROL (ESC), ENGINE
I WAS DOING ABOUT 70 ON XWAY AND CAR STARTED TO SLOW DOWN AND JERKING AND ENGINE LIGHT CAME ON AND SAID SOMETHING ABOUT TRACTION CONTROL OFF AND ALSO STABILITY CONTROL. IT LASTED FOR ABOUT 30 SECONDS AND THEN WAS OK. I TOOK IT IN AND THEY COULD NOT FIND ANYTHING. NOW THIS HAPPENED AGAIN YESTERDAY AS I WAS GETTING ONTO THE XWAY AT ABOUT 55 MPH. NOW 29700 MILES AS I TAKE AGAIN TOMORROW AND SEE IF THEY CAN FIND ANYTHING THIS TIME. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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