Chevrolet Traverse Complaints (2011)

608 consumer complaints on file.

#10595933June 3, 2014
STEERING
STOPPED AT A SHARP CARVE HAD TO MANUALLY TURN THE WHEEL. DONE THIS 3 TIMES BEFORE I MADE IT HOME. DOES NOT HAVE A PROBLEM IN AVERAGE CURVES JUST WHEN MAKING A SHARP TURN. PARKING WAS A MAJOR ISSUE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10594575May 28, 2014
SERVICE BRAKES
WE HAVE ONLY HAD OUR TRAVERSE SINCE JANUARY, BUT HAVE NOTICED NUMEROUS TIMES THAT THE BRAKES GRIND (AT TIMES) WHEN APPLYING THEM. THE CAR ONLY HAD 24,000 MILES ON IT WHEN WE BOUGHT IT, IT SHOULDN'T HAVE NEEDED BRAKES ALREADY. FINALLY HAD MONEY FOR THE BRAKES TO BE CHECKED AND WE NEED PADS AND ROTORS ON ALL THE WHEELS. IT SEEMS THAT THIS IS A PROBLEM WITH A LOT OF THE TRAVERSES. ALSO, WE HAVE THE PROBLEM WHICH I HAVE READ ABOUT ON HERE THAT WHEN SITTING AT INCLINE THE CAR LIKE TO ROLL BACK. IT HAS CAUSED ME TO HIT SOMEONE WHEN ON A HILL. OF COURSE THERE ISN'T A RECALL ON THAT EITHER. I DON'T FEEL THAT THESE CARS ARE SAFE FOR YOUNGER DRIVERS. I HAVE TWO SONS THAT I WON'T LET DRIVE MY CAR DO TO THE ISSUES WITH IT. I THINK SOMEONE NEEDS TO DO SOMETHING BEFORE SOMEONE IS KILLED BY ALL OF THESE PROBLEMS. I HAVE TRIED TO GET ALL OF THE RECALL NOTICES TAKEN CARE OF, BUT DEALERSHIP WE BOUGHT THE CARE FROM NEVER HAS THE PARTS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10594218May 27, 2014
POWER TRAIN
THIS VEHICLE AND MANY OTHER GENERAL MOTORS CARS LIKE IT HAVE BEEN ON MANY POST AND FORUMS ON THE INTERNET AT LEAST IN THE HUNDREDS. I HAVE PURCHASE THIS VEHICLE USED AND THEREFORE THE DATE OF THE INCIDENTS ARE RECENT. I WOULD DESCRIBE THIS A DESIGN PROBLEM. IF THE VEHICLE IS STOPPED ON A SLIGHT INCLINE AND THE TRANSMISSION IS IN DRIVE AND YOU THEN TAKE YOUR FOOT OFF THE BRAKE PEDAL IN ORDER TO PROCEED (AS YOU WOULD DO WHEN STOPPED AT A TRAFFIC LIGHT), THE CAR WILL ROLL BACKWARDS UNTIL THE GAS PEDAL IS DEPRESSED ENOUGH TO OVERCOME THE INCLINE. THIS COULD BE A DANGER IF A PEDESTRIAN IS WALKING BEHIND YOUR VEHICLE OR YOU COULD ROLL BACK INTO A VEHICLE BEHIND YOU. IF YOU ARE ON AN INCLINE (FACING DOWNHILL) IN REVERSE GEAR, THE CAR WILL ROLL FORWARD UNTIL THE GAS PEDAL IS DEPRESSED ENOUGH TO OVERCOME THE INCLINE. THIS REQUIRES THE DRIVER TO STEP ON THE BRAKE SO AS NOT TO ROLL WITH ONE FOOT AND DEPRESS THE GAS PEDAL WITH THE OTHER SO AS NOT TO ROLL. THE CHEVROLET DEALER SHIP DESCRIBES THIS AS NORMAL AND IS DUE TO THE 6 SPEED TRANSMISSION AND THE STANDARDS FOR FUEL ECONOMY. I WAS TOLD THEIR IS NO CURE FOR THIS SUCH AS RAISING THE IDLE SPEED FOR THE ENGINE, REPROGRAMMING THE ECM (CONTROL MODULE OR OTHER FIX. GENERAL MOTORS DOES OFFER A FEATURE ON SOME MODELS WHICH IS A HILL HOLD ASSIST SO IT MUST BE A CONCERN TO MANY CUSTOMERS. I FEEL THIS COULD BE A POTENTIAL SAFETY PROBLEM AND IS WIDELY KNOWN ALTHOUGH I AM NOT SURE HOW MANY COMPLAINTS NHTSA HAS RECEIVED. THANK YOU IN ADVANCE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10593866May 24, 2014
AIR BAGS
THE AIR BAG LIGHT GOES ON AND OFF AND NOW JUST STAYS ON. WE TOOK IT BACK TO THE DEALER AND THEY CLAIM TO HAVE CHECKED IT MANY TIMES - STILL NOTHING. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10592107May 17, 2014
FUEL SYSTEM, GASOLINE
MY 2011 CHEVY TRAVERSE FUEL GAUGE IS NOT READING CORRECTLY. I FILL THE GAS TANK UP ... IT GOES UP TO FULL AND THEN INSTANTLY GOES BACK DOWN. THERE IS A RECALL ON 2014 MODELS ... WHY NOT THIS MODEL? BEING ABLE TO SEE THE CORRECT READING OF MY FUEL AMOUNT IS PRETTY IMPORTANT TO ME! *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10588906May 16, 2014
SERVICE BRAKES
LOST BOTH PADS AND ROTORS ON THE REAR OF VEHICLE, PREMATURE WEAR, NOT NORMAL. MOVE FORWARD TO PRESENT MAY 9 2014. 37,000 MILES AND THE FRONT BRAKES, PADS AND ROTORS, NEED REPLACING AND THE REAR PADS ALREADY NEED NEW PADS. THE BRAKES HAVE TO BE MALFUNCTIONING IN SOME WAY. CALLED GM FOR THE FIRST INCIDENT AND RECEIVED SOME RE-IMBURSEMENT. I HAVE NOT HAD REPAIRS DONE ON SECOND INCIDENT BUT HAVE MADE AN APPOINTMENT TO SECURE REPAIRS. IT SEEMS THAT WHAT CONTROLS BRAKING, EXAMPLE THE PROPORTIONATE VALVE, HAS FAILED IN THESE INSTANCES. THE RESULTS OF THE PROBLEM ARE THE BRAKES NEED TO BE REPLACED EVERY 18,000 MILES AND THAT IS NOT NORMAL. MY BRAKES, ESPECIALLY THE REAR LAST BETWEEN 50 AND 60 THOUSAND MILES AND ALL OTHER CARS OWNED AND THE FRONT NORMALLY LAST AT LEAST 40 THOUSAND MILE. GM HAS MADE MISTAKES IN BUILDING THE BRAKE SYSTEM WITH INFERIOR PARTS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10587182May 8, 2014
VISIBILITY/WIPER
TL* THE CONTACT OWNS A 2011 CHEVROLET TRAVERSE. THE CONTACT STATED THAT THE WINDSHIELD WIPERS FAILED TO WORK. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC BUT NO FAILURE WAS FOUND. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 43,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10586958May 8, 2014
STEERING
2011 CHEVROLET TRAVERSE. CONSUMER WRITES IN REGARDS TO POWER STEERING ISSUES. *SMD THE DEALER INFORMED THE CONSUMER, THE FLUID WAS LOW, BECAUSE THE STEERING GEAR WAS LEAKING. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10586297May 3, 2014
FUEL SYSTEM, GASOLINE
I RAN OUT OF GASOLINE WHILE DRIVING BUT THE METER SAID THAT THE TANK WAS HALF FULL. SINCE, I HAVE RUN OUT OF GASOLINE A TOTAL OF 4 TIMES SINCE OWNING THE VEHICLE. I AM THE ORIGINAL OWNER. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10586298May 3, 2014
AIR BAGS
I WAS GOING STRAIGHT AT 40 MPH (CONFIRMED BY GM ENGINEER). ANOTHER VEHICLE TURNED IN FRONT OF ME AND THERE WAS A T-BONE STYLE OF ACCIDENT. THE OTHER CAR WAS TOTALED AND MINE TOOK ABOUT $18000 OF DAMAGE. NONE OF MY AIRBAGS DEPLOYED. I COMPLAINED TO GM, THEY SENT AN ENGINEER OUT TO LOOK AT THE VEHICLE BEFORE IT WAS REPAIRED TO ASSESS AND THEY SAID THAT THE AIRBAGS NOT DEPLOYING MEANT THAT THEY FUNCTIONED CORRECTLY. THE ENGINEERS REPORT SAID AT THE MOMENT OF IMPACT, MY CAR WAS TRAVELING 40MPH, AND I HAVE A HARD TIME BELIEVING THAT THE AIRBAGS WOULDN'T DEPLOY UNDER ANY CIRCUMSTANCES WHILE THE VEHICLE IS TRAVELING 40MPH. *TR
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10586376May 3, 2014
STEERING
I PURCHASED MY 2011 CHEVROLET TRAVERSE AWD IN APRIL 2014 AND WITHIN THE FIRST WEEK I NOTICED A SLIGHT SHUDDERING IN MY STEERING AS I WOULD MAKE A TURN TO EITHER MY RIGHT OR LEFT. IT FEELS LIKE WHEN YOU HAVE A WARPED ROTOR EXCEPT THAT WHEN THIS SHUDDERING OCCURS I AM NOT APPLYING THE BRAKES. ALSO, I HAVE BEEN NOTICING A WHINING NOISE AS I AM MAKING TURNS IN EITHER DIRECTION. THIS IS DEFINITELY COMING FROM THE POWER STEERING PUMP. I CHECKED AND ADDED STEERING FLUID AND THE NEXT DAY THIS STILL CONTINUED. VEHICLE IS JUST OUT OF WARRANTY FOR THE IN-SERVICE DATE BUT NOT FOR THE 30,000 MILE BUMPER. I HAVE A FRIEND WHO ALSO IS EXPERIENCING THE SAME ISSUE WITH HIS CHEVROLET TRAVERSE AND WISH THAT GM WOULD DO A RECALL ON THIS VEHICLE SYSTEM BEFORE AN ACCIDENT OCCURS. FROM WHAT I HAVE READ, THERE HAS BEEN FAR TOO MANY COMPLAINTS FROM OTHER CONSUMERS CONCERNING THIS SAME POWER STEERING ISSUE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10585749April 30, 2014
STEERING
TL* THE CONTACT OWNS A 2011 CHEVROLET TRAVERSE. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 5 MPH IN REVERSE, THE POWER STEERING ASSIST MALFUNCTIONED AND CAUSED THE STEERING WHEEL TO BECOME DIFFICULT TO TURN. THE VEHICLE WAS TAKEN TO THE DEALER WHERE REPAIRS WERE MADE THAT WERE UNKNOWN TO THE CONTACT. THE MANUFACTURER WAS NOT NOTIFIED OF THE DEFECT. THE FAILURE MILEAGE WAS 75,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10585271April 28, 2014
VEHICLE SPEED CONTROL
TL* THE CONTACT OWNS A 2011 CHEVROLET TRAVERSE. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 70 MPH, THE REDUCE ENGINE SPEED WARNING MESSAGE ILLUMINATED AND THE VEHICLE INDEPENDENTLY DECELERATED. THE FAILURE WAS RECURRING. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC, WHO STATED THAT THE THROTTLE BODY POSITION SENSOR NEEDED TO BE REPLACED. THE VEHICLE HAS NOT BEEN REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 76,780.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10585341April 28, 2014
ENGINE
WE CAME TO A BRIEF STOP AT A DRIVE THROUGH LANE (APPROX. 5-10 SECONDS), HARD CRANK OF THE WHEEL LEFT, MILD ACCELERATION, TRAVELED ABOUT 15 FEET, CRANK TO RIGHT, PULL INTO A PARKING SPOT. IMMEDIATELY PRIOR TO THE VEHICLE COMING TO A STOP, I NOTICED THICK WHITE SMOKE EMANATING FROM THE EDGES OF THE HOOD, AND WHEN THE CAR CAME TO A STOP I ORDERED EVERYONE TO GET OUT. BLACK SMOKE STARTED AS WE EXITED THE VEHICLE. I HAD THE FIRE OUT QUICKLY, ESTIMATE 45-60 SECONDS FROM SEEING SMOKE UNTIL THE FIRE WAS COMPLETELY EXTINGUISHED WITH A CHEMICAL EXTINGUISHER. IMMEDIATELY AFTER THE FIRE WAS OUT, WHEN I WAS CHECKING THE UNDERCARRIAGE, I NOTICED A TRAIL OF OIL LEADING UP A COUPLE OF FEET FROM THE FINAL RESTING PLACE OF THE VEHICLE. THIS WAS OBSCURED BY ADDITIONAL OIL LEAKING, SHORTLY THEREAFTER. *JS
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10583901April 21, 2014
SEAT BELTS
IN OUR 8 PASSENGER TRAVERSE WE HAVE FREQUENT TROUBLE WITH THE MIDDLE ROW, MIDDLE SEAT BELT LOCKING UP WHEN IT IS NOT USED. THE PROBLEM OCCURS WHEN SOMEONE GOES TO BUCKLE THEIR BELT IN THIS SEAT - IT WILL NOT DISENGAGE AND WE HAVE TO MANIPULATE THE SEAT OR THE AREA AROUND THE WHERE THE SEAT BELT RETRACTS INTO THE SEAT TO GET IT TO DISENGAGE. SOMETIMES IT BECOMES SO DIFFICULT OR TIME CONSUMING WE HAVE TO MOVE THAT PERSON TO THE 3RD ROW SEATING IN THE FAR BACK. IT IS ONLY THIS SEAT BELT THAT DOES THIS AND AFTER CONDUCTING AN INTERNET SEARCH, WE ARE NOT THE ONLY CONSUMERS HAVING THIS ISSUE. THIS IS AN INCONVENIENCE AT THIS POINT BUT AM CONCERNED IT IS A SAFETY ISSUE - IF THE SEAT BELT BEHAVES THIS WAY, HOW DO I KNOW IT WILL WORK PROPERLY IN AN ACCIDENT? WHEN WE BROUGHT OUR CAR TO THE DEALER TO LOOK AT THIS ISSUE THEY TOLD US THEY COULD REPLACE THE SEAT BELT. MY CONCERN IS THIS SEEMS LIKE A DESIGN FLAW AND IF THEY REPLACE THE SEAT BELT WITH THE SAME OEM PART, WHAT PREVENTS THE ISSUE FROM RECURRING? *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10583131April 16, 2014
STEERING
TL* THE CONTACT OWNS A 2011 CHEVROLET TRAVERSE. THE CONTACT STATED THAT WHILE TRAVELING VARIOUS SPEEDS, THE VEHICLE BECAME DIFFICULT TO MANEUVER. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS FOUND THAT THE POWER STEERING PUMP NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT CONTACTED ABOUT THE FAILURE. THE FAILURE MILEAGE WAS 48,000. THE VIN WAS UNAVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10579436April 13, 2014
STEERING
MY WIFE BOUGHT A NEW 2011 CHEVY TRAVERSE WHICH NOW HAS 78,572 MILES ON IT. THE POWER STERLING JUST FAILED ON IT YESTERDAY. I CHECKED THE FLUID LEVEL AND IT WAS OK. THE PUMP GROWLS WHEN TURNING AND IT IS ALMOST IMPOSSIBLE TO TURN WHEN THE CAR IS IDLING. I DROVE IT TO CHURCH THIS MORNING AND ALMOST HIT A PARKED VEHICLE WHILE TRYING TO TURN INTO A PARKING SPOT. MY WIFE WOULD NOT BE ABLE TO TURN THE VEHICLE IF SHE WERE DRIVING. THIS IS A REAL SAFETY ISSUE SINCE THE PUMP FAILS WITH NO WARNING. I KNOW THIS WON'T BE COVERED UNDER WARRANTY, BUT IS THERE A RECALL FOR THIS PROBLEM YET? *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10579094April 11, 2014
STEERING
TL* THE CONTACT OWNS A 2011 CHEVROLET TRAVERSE. THE CONTACT STATED THAT WHILE DRIVING 5 MPH, SHE TURNED THE STEERING WHEEL TO THE RIGHT AND HEARD A WHINING NOISE. THE VEHICLE WAS TAKEN TO THE DEALER FOR INSPECTION AND THEY STATED THAT THE RACK AND PINION NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 50,000. UPDATED 09/16/14*LJ
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10579125April 11, 2014
STEERING
MY VEHICLE HAS HAD A WHINING NOISE WHEN STEERING. IT ALSO FEELS "LOOSE" AS IF I'M NOT IN COMPLETE CONTROL OF THE STEERING. I TOOK THE VEHICLE TO THE DEALERSHIP AND THE SERVICE ADVISOR STATED THAT THIS IS A VERY COMMON PROBLEM AND THE STEERING COULD LIKELY GET WORSE IF NOT SERVICED. HE ALSO STATED THAT THIS IS NOT AN ISOLATED INCIDENT AND IS VERY COMMON. I HAVE HEARD REPORTS OF OWNERS OF THE SAME VEHICLES HAVING LOST CONTROL OF STEERING. I HAVE A THREE YEAR OLD DAUGHTER AND SAFETY WAS A MAJOR FACTOR IN PURCHASING THIS VEHICLE. I DO NOT FEEL SAFE KNOWING THAT THIS PROBLEM EXISTS. I HAD THE VEHICLE REPAIRED AT MY OWN EXPENSE. GENERAL MOTORS DOES HAVE A BULLETIN ON THIS PROBLEM SO THEY ARE AWARE OF THE ISSUE. HOWEVER, I BELIEVE THAT THE GOVERNMENT SHOULD INVESTIGATE AS THEIR MIGHT BE CONSUMERS OUT THERE THAT ARE NOT AWARE OF THIS SAFETY ISSUE. THEY MAY THINK THAT IT IS JUST A SIMPLE SQUEAK AND NOT AS SEVERE AS I WAS MADE AWARE. THANK YOU *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10579156April 11, 2014
SEAT BELTS
I GOT INTO MY CAR ONE DAY. I PULLED THE SEATBELT TO BUCKLE IT AND THE PIECE THAT HOOKS NEXT TO THE SEAT AND DOOR WAS BROKEN OFF. I TOOK IT INTO SUNDANCE AND THE MECHANIC TOLD ME ITD BE $250 TO FIX IT BUT HE'S NEVER SEEN ANYTHING LIKE THAT IN 40 YEARS AND THERES NO WAY WE COULDVE BROKEN IT. I STILL HAVENT HAD MONEY TO FIX IT AND ITS NOT COVERED UNDER WARRANTY FOR SOME REASON. *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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