Chevrolet Traverse Complaints (2009)

448 consumer complaints on file.

#10508939April 20, 2013
STEERING, ELECTRICAL SYSTEM, EXTERIOR LIGHTING
I TOOK IT IN BECAUSE THE A/C STOP WORKING AND THEY FOUNDED THE LEAKED. ALSO MENTIONED A RECALLED BUT DIDN'T LIST ON MY RECEIPT. MY LOW BEAM HEADLIGHTS BURNED OUT TOO. I THINK THERE IS AN ELECTRICAL PROBLEM BUT THE DEALER WON'T ADMIT. CLAIMED REPAIRS ARE NORMAL WEAR AND TEAR. I WISH THEY HAD TOLD ME THIS BEFORE I BOUGHT THIS CAR BRAND NEW. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10508740April 18, 2013
STEERING
AT SLOW SPEEDS SUCH AS ENTERING A PARKING SPACE OR MAKING A TURN ONTO A SIDE STREET THE STEERING SIMPLY LOCKS UP. MORE DIFFICULT THAN SIMPLY DRIVING A CAR WITHOUT POWER STEERING. NO ACCIDENT YET BUT MY WIFE DRIVES IT DAILY AND I'M AFRAID ITS ONLY A MATTER OF TIME BEFORE SHE GETS HIT DUE TO LACK OF ABILITY TO REACT QUICKLY. I HAVE FOUND HUNDREDS OF TRAVERSE OWNERS HAVING THE SAME ISSUES WITH THE SAME VEHICLE AT THE SAME MILEAGE. THIS NEEDS TO BE ADDRESSED BY GM. A RECALL NEEDS PUT INTO EFFECT AS REPAIRS ARE COSTLY. I'VE SEEN FROM$850 TO OVER A THOUSAND. THIS IS TOO COSTLY AND IMPORTANT A REPAIR FOR AN AUTOMOBILE WITH SUCH LOW MILEAGE. FLUID LEVELS WERE FOUND TO BE LOW ONCE. FLUID WAS TOPPED OFF BUT ISSUE REMAINS. ABSOLUTELY NO SIGNS OF LEAK UNDER VEHICLE. IT IS SPOTLESS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10508375April 16, 2013
STEERING
I HAVE A 2009 TRAVERSE LT. AFTER OWNING THE CAR 3 MONTHS WE STARTED EXPERIENCING A "BUCKING ISSUE" WHEN TURNING AT SLOW SPEEDS AND COMING OFF HIGHWAYS ON CURVES.VERY DANGEROUS!, THE STEERING WHEEL PULLS IN THE OPPOSITE DIRECTION YOU ARE STEERING IN A RHYTHMIC PATTERN. CHEVY REPLACED THE ENTIRE RACK & PINION SYSTEM - STILL HAD THE SAME ISSUE. THE CAR HAS BEEN BACK MANY TIMES AND BLEED OVER 24 HOUR PERIOD. STILL THE SAME ISSUE. CHEVY INSISTS THERE ARE NO RECALLS OR ALERTS ON THIS PROBLEM BUT CLEARLY FROM POSTS ON THE INTERNET THERE ARE PROBLEMS. THE CAR IS NOW 4 YEARS OLD WITH 45,000 MILES ON IT - MOSTLY LOCAL DRIVING. STILL VERY CONCERNED THAT WITH MY WIFE AND KIDS USING THE CAR MOSTLY THE BUCKING MAY PULL THE CAR IN THE OPPOSITE DIRECTION WHEN EXITING AN OFF RAMP. I HAVE BEEN A LOYAL CHEVY OWNER SINCE I WAS 16 BUT THIS ISSUE HAS HAPPEN TO SO MANY PEOPLE I CAN'T UNDERSTAND WHY THEY CANNOT IDENTIFY AND FIX THE PROBLEM. I FEAR THAT IT WILL TAKE A MAJOR INCIDENT TO BRING THIS ISSUE TO LIGHT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10508310April 15, 2013
STEERING
CAR IN REPAIR SHOP GETTING NEW INTERMEDIATE STEERING SHAFT, MECHANIC STATED THAT RACK& PINION WAS SEEPING OIL ON BOTH SIDES.WILL NEED REPLACED SOON, VEHICLE HAS 51000 MILES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10505500April 3, 2013
STEERING
TL* THE CONTACT OWNS A 2009 CHEVROLET TRAVERSE. THE CONTACT STATED THAT WHILE DRIVING 15 MPH, THE POWER STEERING ASSIST FAILED. THE CONTACT STATED THAT HE HAD TO SHUT OFF AND RESTART THE VEHICLE IN ORDER FOR THE VEHICLE TO FUNCTION PROPERLY. THE VEHICLE WAS TAKEN TO THE DEALER FOR INSPECTION AND THEY STATED THAT THE POWER STEERING PUMP NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED BUT NO ASSISTANCE WAS PROVIDED. THE FAILURE MILEAGE WAS 50,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10505369April 2, 2013
STEERING
DRIVING VEHICLE AT SLOW SPEEDS AND TURNING IS NEAR IMPOSSIBLE. POWER STEERING FAILS. THIS IS A SAFTEY ISSUE, AND WOULD NOT BE ABLE TO AVOID AN ACCIDENT IF WE NEEDED TO. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10504726March 27, 2013
STEERING
GOING AROUND A CORNER ON A HIGHWAY AT APPROX 55 MILES PER HOUR THE HANDLING OF THE CAR BECAM ERRATIC AND DIFFICULT TO CONTROL AND UNCONTROLLABLY SHIFTED INTO THE LEFT LANE. I FORCED IT TO THE SIDE OF THE ROAD AND DETERMINED WE LOST POWER STEERING. HAD TO MANHANDLE IT TO OUR REPAIR SHOP. THE MECHANIC REPLACED THE POWER STEERING PUMP AND BLED THE SYSTEM. STILL WAS NOT RIGHT. REPLACED THE PUMP AGAIN AND RE-BLED SYSTEM. STILL NO BETTER. RESEARCHED PROBLEM AND FOUND THAT WE HAVE TO REPALCE THE RACK AS WELL. SHOULD NOT HAVE TO PUT THIS KIND OF MONEY INTO A VEHICLE WITH 46,860 MILES ON IT. GM WILL DO NOTHING. THERE IS NO WAY THAT MY WIFE OR MY DAUGHTERS COULD HAVE SAFELY GOT THAT CAR TO THE SIDE OF THE ROAD AND THEY BOTH DRIVE THE CAR. HAVE NO DECIDED TO REPAIR VEHICLE YET. WILL BE CONTACTING THE BETTER BUSINESS BUREAU. AMAZING NO ONE HAVE HAD A SERIOUS OR FATAL ACCIDENT YET. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10503914March 21, 2013
STEERING
WHILE DRIVING EXPERIENCED TOTAL STEERING FAILURE. COULD NOT TURN CAR AT ALL. REQUIRED COMPLETE SYTEM REPLACEMENT OF POWER STEERING PUMP AND STEERING RACK. APPEARS TO BE VERY COMMON PROBLEM WITH CAR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10503676March 19, 2013
STEERING
TL* THE CONTACT OWNS A 2009 CHEVROLET TRAVERSE. THE CONTACT STATED THAT WHILE DRIVING 30 MPH, THE STEERING WHEEL STARTED MOVING WITHOUT ANY RESPONSE FROM THE WHEELS. THE CONTACT MENTIONED THAT THE TRACTION CONTROL AND THE AIR BAG WARNING LAMPS ILLUMINATED IMMEDIATELY AFTER THE FAILURE. THE CONTACT LOST CONTROL OF THE VEHICLE AND CRASHED INTO A SNOW BANK. NO INJURIES WERE REPORTED. THE VEHICLE WAS INSPECTED BY AN INDEPENDENT MECHANIC, WHO DIAGNOSED THAT THE STEERING SHAFT DETACHED FROM THE STEERING COLUMN. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE BUT DID NOT OFFERED ANY ASSISTANCE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 50,500. *TR
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10501339March 5, 2013
AIR BAGS
TL* THE CONTACT OWNS A 2009 CHEVROLET TRAVERSE. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 55 MPH, CRASHED INTO A HIGHWAY BARRIER WHILE ATTEMPTING TO AVOID CRASHING INTO ANOTHER VEHICLE. THE AIR BAGS FAILED TO DEPLOY. THE VEHICLE WAS TOWED TO A SALVAGE YARD. THE POLICE REPORTED TO THE SCENE AND A REPORT WAS FILED. THE CONTACT WAS TRANSPORTED TO THE HOSPITAL VIA AMBULANCE FOR TREATMENT OF INJURIES TO THE BACK. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS NOT AVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 48,000.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10501366March 5, 2013
STEERING
TL* THE CONTACT OWNS A 2009 CHEVROLET TRAVERSE. THE CONTACT STATED THAT THE POWER STEERING ASSIST MALFUNCTIONED AND THE STEERING WHEEL SEIZED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THEY ADVISED HIM THAT THE POWER STEERING PUMP FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED AND OFFERED NO ASSISTANCE. THE FAILURE MILEAGE WAS APPROXIMATELY 60,000. THE CURRENT MILEAGE WAS APPROXIMATELY 80,000. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10498346February 16, 2013
STEERING
WHILE PULLING INTO MY NEIGHBORHOOD OFF OF THE MAIN STREET MY POWER STEERING FAILED WITHOUT WARNING. I NEARLY COLLIDED WITH A CAR PULLING OUT OF MY SUBDIVISION AS I COULD BARELY TURN MY CAR, IT TOOK ALL OF MY STRENGTH TO GET IT TO TURN. IF MY WIFE HAD BEEN DRIVING THERE IS NO DOUBT THAT SHE WOULD'VE HIT THE CAR PULLING OUT. I GOT THE CAR TO MY MECHANIC AND HE FOUND A FAULTY POWER STEERING PUMP AND RACK AND PINION.NOT WHAT I EXPECT FOR A VEHICLE WITH 52,000 MILES ON IT. OVER $1,000 AND THREE DAYS LATER I HAVE MY VEHICLE BACK. FROM WHAT I'VE BEEN READING ON THE INTERNET THIS SEEMS LIKE A PRETTY COMMON ISSUE WITH THESE VEHICLES. I THINK A RECALL IS IN ORDER BEFORE SOMEONE GETS INJURED OR KILLED. THIS IS MY FIRST AND POSSIBLY MY LAST CHEVROLET DEPENDING ON HOW THINGS GO FROM HERE. I REALIZE THINGS GO WRONG ON VEHICLES FROM TIME TO TIME BUT THIS SEEMS TO BE A PRETTY COMMON PROBLEM WITH THIS PARTICULAR VEHICLE. PLEASE DO THE RIGHT THING AND RECALL THESE VEHICLE'S AS THIS ISN'T AN ISOLATED ISSUE. IT'S NOT LIKE YOUR CUSTOMERS HAVE A THOUSAND PLUS DOLLARS LYING AROUND TO FIX SOMETHING THAT IS CLEARLY FAULTY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10497221February 4, 2013
STEERING
POWER STEERING FAILED WITHOUT WARNING WHILE TURNING LEFT ONTO A SIDE STREET FROM A STOP, NEARLY A TRAFFIC CRASH WITH ONCOMING TRAFFIC. FOLLOWING THE INITIAL INCIDENT, THE PROBLEM OCCURRED AT LOWER SPEEDS OF LESS THAN 30 MPH WHILE COASTING, FOOT OFF GAS, AROUND CORNERS AND CURVES. PROBLEM PERSISTENT, ABSOLUTELY NO POWER ASSISTED STEERING IN PARKING LOTS AT LOW SPEEDS AND TRYING TO PARK. PROBLEM CORRECTED ITSELF WHILE ACCELERATING, OR BY RAISING ENGINE RPM'S. UPON CHECKING, POWER STEERING PUMP RESERVOIR, IT WAS FOUND TO BE DRY. UPON FILLING PUMP, THERE WAS NO CHANGE TO THE PROBLEM. TAKEN TO DEALER, DIAGNOSED THE PROBLEM AS A PUMP BEARING FAILURE. APPROXIMATELY 1 MONTH PRIOR, 75,000 MILE SERVICE PERFORMED BY DEALER, POWER STEERING FLUID CHECKED BY DEALER, FOUND TO BE FULL AT THAT TIME. POWER STEERING PUMP REPLACED, SYSTEM FLUSHED, NO LEAKS FOUND. DEALER ADVISED OF AN ONGOING PROBLEM WITH POWER STEERING PUMP FAILURE TO THIS MAKE AND MODEL, BUT NO RECALL BY GM. REPAIR COST BETWEEN $750, FOR PUMP AND FLUSH, AND $1200 WITH OTHER SYSTEM PROBLEMS. DUE TO DISABILITIES, UNABLE TO STEER VEHICLE, HAD TO TURN DRIVING OVER TO ANOTHER PERSON IN THE VEHICLE. DEFINITELY A SAFETY ISSUE! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10495016January 28, 2013
STEERING
THE POWER STEERING STOPS WORKING WHEN GOING AT SLOW SPEEDS. DIAGNOSED BY DEALERSHIP AS POWER STEERING PUMP AND GEAR LEAKING. IT BECOMES NEARLY IMPOSSIBLE TO TURN THE STEERING WHEEL WHEN PARKING OR AT TIMES TURNING ONTO ROADS. OUR NEIGHBORS JUST TOOK THEIRS IN FOR THE SAME EXACT ISSUE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10491761January 7, 2013
VEHICLE SPEED CONTROL, FUEL/PROPULSION SYSTEM, STEERING
AS WE WERE DRIVING ALONG AN ON RAMP TO A HIGHWAY AS WE REACHED 55MPH THE VEHICLE WAS SLUGGISH AND WOULD "PULL" CONSTANTLY AS WE TRIED TO ACCELERATE ALL THE WAY UNTIL WE REACHED 65-70 MPH. THIS STARTED HAPPENING MORE AND MORE FREQUENTLY EVEN WHILE DRIVING AT LOWER SPEEDS ON CITY STREETS. AGAIN GETTING THAT "PULLING" OR "BUCKING" SENSATION AS WE TRIED TO ACCELERATE. WE TOOK THE VEHICLE TO THE DEALERSHIP AND THEY RETURNED IT STATING THEY FOUND NO ERROR CODES AND COULD NOT DUPLICATE THE PROBLEM. AFTER ANOTHER MONTH OF THE SAME THING HAPPENING ALMOST DAILY ON EVERY COMMUTE WE TOOK THE VEHICLE IN AGAIN TO THE DEALERSHIP. THIS TIME THEY WERE ABLE TO DUPLICATE THE "ISSUE" AND SAID THE CAUSE OF THIS PROBLEM WAS THE MOTOR MOUNTS WHICH THEY REPLACED. THIS MADE ABSOLUTELY NO SENSE AND SURE ENOUGH THE VEHICLE STILL HAS THE SAME ISSUE TO THIS VERY DAY. 2ND ISSUE IS THE STEERING GOING COMPLETELY OUT AS YOU MAKE TURNS GOING AT SLOWER SPEEDS SUCH AS MAKING A LEFT HAND TURN OR TURNING IN TO A PARKING SPACE. AS I STARTED MAKING A TURN IN TO A PARKING SPACE I HAD TO SLAM ON THE BRAKES TO AVOID HITTING THE CAR NEXT TO THE EMPTY SPACE I WAS TRYING TO GO INTO BECAUSE IT FELT LIKE THE "POWER STEERING" WENT OUT AND COULD NOT TURN THE WHEEL AT ALL. WE HAVE TAKEN THE VEHICLE TO THE DEALERSHIP AND POWER STEERING FLUID AND PUMP ARE WORKING "FINE" ACCORDING TO MECHANICS. I CAN NOT BELIEVE THERE HAS NOT BEEN A RECALL ON THIS ISSUE SINCE MANY TRAVERSE OWNERS HAVE THE SAME PROBLEM WHICH IS A MAJOR SAFETY CONCERN ESPECIALLY WHEN WE ARE TALKING ABOUT NOT BEING ABLE TO CONTROL A VEHICLE GOING AROUND 25-30 MPH IN A PARKING LOT OR MAKING TURNS IN FRONT OF ONCOMING TRAFFIC (LEFT TURNS). PLEASE HELP WITH THESE ISSUES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10489199December 18, 2012
AIR BAGS, ELECTRONIC STABILITY CONTROL (ESC), FUEL/PROPULSION SYSTEM
WHILE DRIVING CAR STARTED TO SPIT AND SPUTTER LIKE NOT GETTING ENOUGH FUEL. THEN WHILE TURNING THE AIR BAG LIGHT CAME ON AND THE STABILITY CONTROL LIGHT COME AND THE CHECK ENGINE LIGHT FLASHED NEVER STAYED SOLID. THE CHECK ENGINE LIGHT THEN QUIT FLASHING BUT THE AIR BAG LIGHT IS STILL ON. THE STABILITY CONTROL LIGHT STAYED ON UNTIL I TURNED THE CAR OFF, I THEN TURNED IT BACK ON AND THE STABILITY CONTROL LIGHT WAS NOT ON. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10487391December 4, 2012
STEERING
WHEN MAKING TURNS AT SLOW RATES OF SPEED, AROUND 30 MPH. STEERING BECOMES EXTREMELY DIFFICULT TO TURN, MAKING IT NEARLY IMPOSSIBLE TO MAINTAIN CONTROL OF THE VEHICLE. DOES NOT HAPPEN REGULARLY BUT IS HAPPENING MORE OFTEN. POWER STEERING FLUID CHECKS OKAY. DURING SOME INSTANCES STEERING WILL MAKE POPPING NOISES, THIS HAPPENS WHEN TURNING EITHER LEFT OR RIGHT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10485293November 20, 2012
STEERING
WAS TRAVELING ON AN INTERSTATE HIGHWAY AT 65 MPH, FELT A SLIGHT THUMP IN THE STEERING WHEEL. WHEN I TRIED TO TURN TO SWITCH LANES, THE STEERING WHEEL WAS NEXT TO IMPOSSIBLE TO TURN. I WAS ABLE TO DRIVE THE CAR BUT IT TOOK ALL OF MY STRENGTH TO OPERATE THE STEERING. I AM A 50 YEAR OLD PHYSICALLY ABLE MALE, IF IT WERE MY WIFE OR DAUGHTER DRIVING, IT COULD HAVE BEEN CATASTROPHIC. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10484853November 15, 2012
VEHICLE SPEED CONTROL
TL* THE CONTACT OWNS A 2009 CHEVROLET TRAVERSE. THE CONTACT STATED THAT WHILE DRIVING 35 MPH, SHE ATTEMPTED TO ACCELERATE IN ORDER TO MERGE ONTO THE HIGHWAY HOWEVER, THE ACCELERATOR PEDAL ABNORMALLY TRAVELED TO THE FLOORBOARD AS THE VEHICLE ACCELERATED INDEPENDENTLY. THE CONTACT MENTIONED THAT IN ORDER TO STOP THE VEHICLE SHE HAD TO ENGAGE THE BRAKES AND SHIFT INTO NEUTRAL. THE VEHICLE WAS TAKEN TO THE DEALER WHO WAS UNABLE TO DIAGNOSE THE FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE WHO DID NOT OFFER ANY ASSISTANCE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND THE CURRENT MILEAGE WAS 59,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10483252November 3, 2012
STEERING
WHILE DRIVING AT SLOW SPEEDS AND GOING TO TURN CORNER, INTO A PARKING SPOT, OR TURNING VEHICLE IN GENERAL, STEERING GETS VERY HARD AS IF POWER STEERING WENT OUT. POWER STEERING FLUID CHECKED ROUTINELY BECAUSE IF THIS. HAVE HAD SEVERAL NEAR MISS ACCIDENTS DUE TO NOT BEING ABLE TO STAY IN CORRECT LANE WHILE TURNING WITH MULTIPLE TURN LANES. THANKFULLY OTHER DRIVERS WERE ALERT THAT I WAS NOT STAYING IN MY LANE. PROBLEM IS INTERMITTENT BUT BECOMING MORE FREQUENT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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