Chevrolet Traverse Complaints (2021)

94 consumer complaints on file.

#11720133February 24, 2026
POWER TRAIN, ENGINE
The contact owns a 2021 Chevrolet Traverse. The contact stated that while driving at various speeds, the vehicle failed to respond intermittently upon depression of the accelerator pedal. Additionally, the contact stated that the gear shifter failed to respond or responded slowly when releasing the gear shifter button intermittently. The gear shifter was easily moved to a different gear from unintended contact. While accelerating from a complete stop, the vehicle hesitated to respond, jerked, and made an abnormal sound while the RPMs were significantly elevated. The vehicle failed to respond upon shifting to reverse(R), and the gear shifter was sticky. The check engine warning light was illuminated. The vehicle was taken to an independent mechanic, where the contact was informed that there were fault codes found that were related to the transmission. An appointment was scheduled with the dealer for a diagnostic test. The vehicle was not yet diagnosed or repaired. The contact related the failure to an unknown recall. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline to report the failure. The failure mileage was approximately 137,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11718942February 18, 2026
POWER TRAIN
I AM HAVING A LOT OF TRANSMISSION SHUDDER ESPECALLY WHEN ACCELERATING. NOTICED THAT CONSUMER REPORTS STATED IN THEIR MAGAZINE THAT THIS HAS BEEN A BIG PROBLEM FOR AT LEAST 5 YEARS. I DON'T UNDERSTAND WHY NHTSA HAS NOT MADE CHEVROLET DO SOMETHING TO FIX THIS PROBLEM WITH THE TORQUE CONVERTER.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11709906January 9, 2026
POWER TRAIN
I was driving 45 mph on a state route when all of a sudden my drive shaft bolt came completely out and split my drive shaft in two causing me to lose control. No damage at all or rust or anything is visible on the drive shaft. Could have caused a serious injury or worse. I just had a Multi Point Inspection done the day before the incident occurred
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11709412January 7, 2026
STEERING
UNKNOWN Steering assist reduced has been issued to the vehicle. Upon inspection we are being told that the steering rack needs to be replaced to resolve the issue.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11707020December 25, 2025
UNKNOWN OR OTHER
Shift to park message comes on 50% of the time when shutting down the engine, Tapping the shift lever forward sometimes Removes the message, other times restarting the engine and shifting to drive and back to park several times will remove the message
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11702197December 1, 2025
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM
The contact owns a 2021 Chevrolet Traverse. The contact stated that while starting the vehicle, the front exhaust pipe made an abnormally loud sound, and there was an odor inside the vehicle. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was made aware of the failure but informed the contact that there was no recall associated with the VIN. The failure mileage was approximately 74,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11698587November 10, 2025
STEERING
The electronic stability control (ESC) system and power steering system malfunctioned. The vehicle is available for inspection upon request. The power steering warning indicated a potential loss or reduction of steering assist, which could have made it difficult to steer and control the vehicle—especially at higher speeds or in traffic. This posed a potential safety risk to me and others on the road. Yes. The issue was confirmed by my local Chevrolet dealership. They determined that a software update was required to correct the malfunction. The vehicle was inspected and serviced by my local Chevrolet dealership. It has not been inspected by police, insurance representatives, or others. Yes. Immediately after shifting from reverse into drive while backing down a driveway (at approximately 5–10 mph), two warning messages appeared: “Service ESC” and “Service Power Steering, Drive with Care.” There were no prior warning lights or symptoms before this occurred.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11697456November 4, 2025
ELECTRICAL SYSTEM:INSTRUMENT PANEL:SPEEDOMETER/ODOMETER
Odometer Fraud. The contact purchased a 2021 Chevrolet Traverse. The contact discovered that there was a mileage discrepancy after the purchase. The vehicle was a private sale. At the time of purchase, the mileage was 49,000. It was later discovered, after checking the Carfax report, that the mileage was 75,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11696537October 30, 2025
UNKNOWN OR OTHER
In the first 51,000 on my vehicle I have had 3 issues with the emissions system which has a negative impact on the environment and would prevent my vehicle from passing state inspection. GM covered the first 2 under warranty, but I now have a leak in my muffler which seems that it could be related to other issues involving brackets on the exhaust pipes breaking. This is widely reported by other Traverse owners yet GM has not extended the warranty to cover this.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11696435October 29, 2025
SERVICE BRAKES, SUSPENSION
Right Rear upper and lower toe links broke nearly causing a serious accident when brakes were applied, vehicle pulled severely to the right causing it to swerve and narrowly missing another vehicle. The toe link failure on my vehicle which has only 29702 miles put my life and the life of my family members at risk. The vehicle was brought to our local licensed repair shop in Massapequa, NY where the prblem was diagnosed and repaired. No warning lights or symptoms occurred prior to this first incident. I researched this safety item for any recalls on this issue, however there are none currenlty on file for my vehicle but several for other Cheverolet vehicle with same toe link issue.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11696018October 28, 2025
Carry Handle, Shell, Base
The base does not look in place. The buttons do not look to put in position. The entire car seat slides back and forth on its base.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11694057October 17, 2025
UNKNOWN OR OTHER
Front exhaust pipe is seperating
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11692590October 10, 2025
ENGINE AND ENGINE COOLING
The contact owns a 2021 Chevrolet Traverse. The contact stated that while driving at an undisclosed speed, the check engine and oil warning lights illuminated. After a visual inspection of the engine compartment, the contact observed that the engine oil was abnormally low and required 2-quarts of oil to top off the oil level even though the vehicle had recently been serviced. The vehicle was not taken to the dealer or an independent mechanic. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was 41,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11691507October 5, 2025
ELECTRICAL SYSTEM
Received a "Service Battery Charging System" dash warning message driving down the highway. Made it home and changed the battery but the issue persists and I can't drive the car. Reading online many complaints/problems with alternator and electrical premature failures. Car is a little more than 4 years old and has only 23,600 miles. Getting the car to the Chevy dealer tomorrow to diagnose problem and fix. If car were to stall out at highway speeds it could be very dangerous. This problem should receive further investigation by NHTSA. Shouldn't have electrical failures on cars with 23,000 miles.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11691105October 2, 2025
SERVICE BRAKES, AIR BAGS
While going around 40mph I approached a stopped vehicle and tried to come to a stop. At this time my braking system failed, speeding the car up instead of slowing it down, this resulted in my car rear ending another vehicle. When the car accident occurred my steering wheel air bag came out but did not inflate. There were no warning lamps or messages at the time of the crash. Due to the laws in Mississippi it was declared I was at fault and the insurance company will not inspect or cover the damages.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#11690062September 27, 2025
UNKNOWN OR OTHER, ELECTRICAL SYSTEM
Radio went blank unable to access screen. Not sure reason. Upon start up couldn’t access any parts of radio. Couldn’t reset and issue still current as of today.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11688742September 21, 2025
ENGINE
I was driving to work and my car made a loud noise. I was able to drive back home. I took my car to the Chevrolet repair shop. They said my front exhaust and catalytic converter are broken. They replaced my exhaust pipe and not the converter.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11688741September 21, 2025
POWER TRAIN
Shift to park warning comes on every time I put my car into park. I can give the gear shift a hard tap so it can go into park and my car will turn off. I feel like after a period of tapping the great shift it will turn into a bigger problem.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11686352September 10, 2025
BACK OVER PREVENTION, BACK OVER PREVENTION: SENSING SYSTEM: CAMERA
See attached document for complaint.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11684656September 3, 2025
ELECTRICAL SYSTEM
MY ALTERNATOR WENT OUT AT 40K MILES IT WAS REPLACED AND NOW WENT OUT AGAIN AT 75K. I HAVE GONE THRU 7 BATTERIES SINCE I BOUGHT THE CAR BRAND NEW. THE CAR DIED ON ME IN THE MIDDLE OF IN INTERSECTION AFTER GETTING THE NEW ALTERNATOR AND BATTERY REPLACED 3 WEEKS AGO. THIS IS A HUGE SAFETY ISSUE!!!!!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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